SolarEZE Reviews
4.6
Leave a review Based on 143 ratings Aus Ranking
- 5 star 57
- 4 star 84
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.48
- System Quality 4.53
- Customer Service 4.78
- Installation 4.76
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SolarEZE, Your Brisbane, Gold Coast and Northern NSW Solar Specialists
Here are their reviews as submitted by visitors to SolarQuotes
SolarEZE Solar Reviews
Fantastic Service
We had a 7.875Kw System with a 6kw Fronius inverter installed by Solar Eze back in June 2019. We could not be any happier with their services. Peter was very informative & easy to deal with. The installation by Rob & Dave was very efficient & without any problems. But what is also very impressive is the after sale service. Any question we had regarding the operation of the system & the fine tuning of our Fronius Smart Meter were promptly answered. We highly recommend them. Show additional information
Lindy from SolarEZE came out and explained the whole process and made it very easy to understand. The quote came back the following day which was very professional. After accepting the quote on Sunday night, we had the brackets installed the VERY next day and then panels/inverter installed on the Wednesday!. The install team where fantastic and very polite. At no stage was there any pressure to try to sign up or any hidden fee's etc.
The whole process from the meeting to install took 8 days! I'll be recommending these guys to anyone who is considering solar.
Many thanks Rob/Lindy and the rest of the team! Show additional information
The whole process from the meeting to install took 8 days! I'll be recommending these guys to anyone who is considering solar.
Many thanks Rob/Lindy and the rest of the team! Show additional information
Fantastic Installer!!
Brilliant Service, great communication. SolarEZE were brilliant. Would recommend to all. Show additional informationReally happy
Our prior 3 month electricity bill without solar (and also without a pool heater) was $1200. We have just received our new 3 month bill with solar on the entire period with the pool heater also going flat out and I am wrapped that I am in credit by a small amount.The whole process from initial meeting to installation was seamless with any questions being promptly answered.
I have had no doubts about recommending Peter and Rob to any of my friends that are looking at getting solar.
Well done guys, completely happy with the decision to go with you. Show additional information
Great service
Couldn't be happier with pre-sales and installation. Very professional and straight to the point. Show additional informationA1
Professional, knowledgable, on time, easy and negotiable. Lindy was great, Rob was quick and friendly. Show additional informationFriendly Service
Peter was great to talk to and the meeting was relaxed and informative. SolarEze made the process simple and efficient and it was only a few weeks after accepting the quote that they came to install the system. I've had the system in for almost a year and i have a large credit on my energy account which is great, hopefully i won't have to pay a bill again! Show additional informationGreat service
Very happy with the complete service offered from Solareze. Sales/quoting professional, friendly and informative but not pushy.Installation was on time and done in less than half a day.
Customer service and assistance was excellent from start to finish and would totally recommend Solareze. Show additional information
I was ready to install with them from the moment they gave me their sales pitch and quote, but I had to do the right thing and wait for the other quotes to be presented.
The sales quoting process was excellent. Lindy was just so damn knowledgeable and informative that she put the others to shame.Installation was done in 3 days after signing with them, and met all expectations.
Customer service was good in that they did set everything up for me, overcoming a problem in that the Inverter was in a black spot for my WiFi, but they never did resolve a follow-up issue I had, which was a bit of a disappointment. But that issue has now resolved itself with the installation of the Smart Meter. Show additional information
One thing I did notice is that the suppliers you suggest quoted me for completely different solar packages that ranged from 5kw to 10kw it was like comparing apples with oranges with price so I specifically had to request the same size system and the same brand inverter and most actually had there own brand of panels just to compare price
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Very easy process, quick install, great service
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If you don't have much knowledge of the process, your service is invaluable.
It was very comforting obtaining your advice on comparable products. Your experience and advice made the whole process very interesting and enjoyable.
I would recommend you to anyone who is thinking about solar but does not have a lot of knowledge or experience on the topic. Show additional information
It was very comforting obtaining your advice on comparable products. Your experience and advice made the whole process very interesting and enjoyable.
I would recommend you to anyone who is thinking about solar but does not have a lot of knowledge or experience on the topic. Show additional information
Very efficient crew, good guys.
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I couldn't recommend SolarEze more highly. They came when they said they would and carried out the install in good time and with a friendly attitude. 5 stars from start to finish. They even helped with energy suppliers and their rates. Great work SolarEze.
Warren Humphrey Show additional information
Warren Humphrey Show additional information
Sales person gave excellent presentation. well explained and new his stuff. Installers efficeint and quick. Answered all questions well. Confident will get good after sales service if required, but of course time will tell on that one.Thank you for your assistance with three quotes and the information on your site. my research through your site very helpful in making my decision .
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We haven’t had the system installed yet, however we found Peter to be wonderful to deal with. No dodgy sales tactics or pressure, he always had the time to find answers to our questions and just as a whole the company presented as honest and reliable. We look forward to having solar installed soon.
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The sales person's genuinity came through his presentation. He was extremely willing to work with our every request and offer solutions to all our concerns. We really felt that he was not just here to sell his product, but to ensure we have the best system for our household needs. Peter went above and beyond to research and get back to us with queries we had, prior to signing up. Having read their fantastic reviews was what brought me over the line. The installation process was extremely professional, seamless and efficient. My husband was impressed with their service and work ethic, all around. Rob and his boys did a great job. I thank SolarEze for their great service and wish them all the luck in the world.
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Lindy was very informative. She didn't rush the presentation. She outlined in detail how solar works and how it could be made to benefit us by saving money on our electricity costs. Lindy has been very helpful with all our questions and is not afraid to tell the truth about everything.
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Great team!
Customer service and explanation was great and tailored to the customer.Quote was very reasonable.
Everything was done on time and to a very high standard Show additional information
Wouldn't hesitate in recommending both "SolarQuotes" and the company recommended by them, "SolarEze". Very satisfied customer.
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Similar to your other reviewers, I did a lot of research before my investment purchase and found Peter's strong customer service ethic and willingness to answer all my questions as the main reasons for choosing SolarEZE. Had a few very minor questions within first week following installation and every time I texted Rob, I received a speedy reply (even on a Sunday). SolarEze is a good family owned company and I'm confident that I've chosen the best product with the best installers in the Northern Rivers-Gold coast area.
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Asked for a quote and Peter arrived as planned. Very informative and gave a few choices taking into account different price ranges. Gave information quickly with no fuss. When I decided to go with Solareze, got an installation date and Rob and team arrived as planned. Job done within 3 hours and everything up and running. Had a few very minor questions over the next few weeks and every time I text Rob, I would get a speedy reply. Although payment has been made, he is still helpful. Very nice company, family owned and comes across honest and helpful. Very refreshing in this day and age.
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The SolarQuotes site was excellent in terms of both the background information it provided to help me understand what I needed from a solar system, and the provision of 3 quality, vetted suppliers, all of whom provided very attractive quotes. My supplier, Solar Eze, was incredibly efficient - their charming sales person, Lindy, met with me to asses my requirements, provided a quote and sent me the simple contract documents. Once returned, she provided me a date for installation (2 weeks from first meeting). Next interaction was from the installation team who turned up as expected at 7am and were gone 4 hours later, having installed my 6kW system and tidied up. My wife was particularly impressed with the tidiness of the cabling.
Thank you Lindy, Rob and team, and SolarQuotes Show additional information
Thank you Lindy, Rob and team, and SolarQuotes Show additional information
I did a lot of research before my investment purchase and with help from Peter of SolarEze and think i choose the best product with the best installers in the Gold coast and surrounding.
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Lindy is very informative and helpful. The fact that she and the installer has invested interest made it appealing.
Installation was done very efficiently and the product works so well. Show additional information
Installation was done very efficiently and the product works so well. Show additional information
Great company and people to deal with right from first contact, Lindy very knowledgeable and explained everything on her visit to provide us with a quotation, the office staff were great and gave us dates for installation that suited us, Rob and his team turned up on time, very polite and well presented, installation went very smoothly and done as requested (inverter position although quite far away from main switchboard), job done quickly in extreme heat, the guys got into it and didn’t stop, installation compleated and producing power in around 3 hours. Follow up call from Lindy early after the Australia Day Weekend to make sure we were happy with everything.
Recommended by a work colleague who used these guys over a year ago.
Great job Team ‘Solar Eze’ Show additional information
Recommended by a work colleague who used these guys over a year ago.
Great job Team ‘Solar Eze’ Show additional information
Great people to deal with.
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From the onset, Lindy was fantastic. She was knowledgable, not pushy and not in a rush. When SolarEZE were willing to source the panels that we were wanting (Longi 300 with a Fronius inverter) at a similar price to the other supplier, we pressed go and the contract was drawn up on the spot via an iPad (easy peasy). About a week later Lindy called to inform us of an installation date. Unfortunately the panels did not arrive into Australia when they were scheduled to so only the brackets were installed on the initial installation date. We were informed that this would happen the afternoon prior. When the panels still hadn't arrived 1-2 days later, they called to provide an update and offered to install the Longi 285 panel (but more of) if we wanted. We opted to wait for the panel that we had requested as a few extra days wasn't going to be an issue on our part. When the panels did arrive, it was the day before Rob was due to fly overseas for a holiday. He made sure to pick up our panels and install them before he finished for the day. They were extremely accommodating. The installation process otherwise was a breeze. They turned up when they said they would, the installers and electrician were friendly/polite, and they cleaned up after themselves.
The only other hiccup we experienced was that the smart meter was not installed when the inverter was installed. I didn't realise at the time as I didn't really know what to look for, but I did notice and commented that the "app" was different to what Lindy had shown us. In the end, it wasn't installed as Lindy, the sales person, had forgotten to include it within the contract, and therefore, it wasn't ordered. In saying that though, once realised, the issue was quickly rectified with absolutely no kickback. They were very apologetic.
We have now had our solar for 3 months and everything is going well. The only negative thing is that when we received our electricity bill from Origin, we discovered that we were receiving a feed-in rate of 7c instead of the 14c. Lindy had said during the onsite meeting that she was confident that we would receive a feed-in rate of 14c and did all of her workings using this rate. After calling Origin, we realised that we had to chose between a feed-in rate of 15c OR an overall usage discount. Based on our usage, it was better for us to stick to our current plan with Origin, in which case we are still only receiving a 7c feed in rate. We thought this was a little bit misleading - however we probably should have looked into that more ourselves.
Despite the above, I would highly recommend SolarEZE and would use them again. Show additional information
The only other hiccup we experienced was that the smart meter was not installed when the inverter was installed. I didn't realise at the time as I didn't really know what to look for, but I did notice and commented that the "app" was different to what Lindy had shown us. In the end, it wasn't installed as Lindy, the sales person, had forgotten to include it within the contract, and therefore, it wasn't ordered. In saying that though, once realised, the issue was quickly rectified with absolutely no kickback. They were very apologetic.
We have now had our solar for 3 months and everything is going well. The only negative thing is that when we received our electricity bill from Origin, we discovered that we were receiving a feed-in rate of 7c instead of the 14c. Lindy had said during the onsite meeting that she was confident that we would receive a feed-in rate of 14c and did all of her workings using this rate. After calling Origin, we realised that we had to chose between a feed-in rate of 15c OR an overall usage discount. Based on our usage, it was better for us to stick to our current plan with Origin, in which case we are still only receiving a 7c feed in rate. We thought this was a little bit misleading - however we probably should have looked into that more ourselves.
Despite the above, I would highly recommend SolarEZE and would use them again. Show additional information
Solareze were great. Nothing but helpful and experienced a pleasure to deal with. Solar quotes is a great service and i recommend it to anyone wanting solar panels installed.
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All installers you recommended were very prompt and provided very similar credible information. Prices only really differed because of slightly different products.
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Very satisfied with the professionalism of Rob and Lindy and the team. Thank you for the support and advice.
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No fuss, no hard sell, no problems we could not be happier.
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Dealt with Lindy & Rob, an absolute delight to work with and got exactly what I wanted.
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