SolarEZE

SolarEZE Reviews

4.8

Based on 352 ratings

See Ratings Over Time

Leave a review

About

SolarEZE, Your Brisbane, Gold Coast and Northern NSW Solar Specialists

Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $5,800 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

SolarEZE Reviews (352)

Show Most Recent reviews from All time  across Australia

Average Scores

4.7/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 221
  • 4 star 128
  • 3 star 3
  • 2 star 0
  • 1 star 0

Well priced and professional

I have nothing but praise for Solareze, from the time of the initial quote, the onsite quote, the install everything has been done on a professional level and well priced. I had many changes and questions to ask throughout the process and all were responded to in a timely manner.
There was no push, sales just gave me all the info I needed to make my own decision.
Thanks Rob and Lindy.
Would definitely recommend.
Inverter rating: 5/5
Show Details

All good

Well planned neat installation with good communication and an easy transition
Inverter rating: 5/5
Show Details

Would recommend

Fantastic quoting, pre purchase advice and communication. Efficient install with no issues.
Show Details

Solar System installation

We were extremely happy with the initial quote from Jen, and the follow up emails to get the size of the system right for us.
Rob and his crew did a fantastic job from start to finish. Also any Questions were answered including adding a battery to the system at a later time. I would not hesitate to recommend Rob and his company to anyone thinking of adding solar to their home .
Just great people to deal with.
Show Details

Awesome job

-Jen sales and quoting was 100% a valued service
-Rob (owner / installer): On time, clean and tidy, explained all aspects of the system and battery, organised all rebates and grid connection. Excellent job.
Show Details

Happy with the service

Very happy i went with SolarEze. They were great to deal with, no questions was too much and their pricing was excellent too. The install went perfectly, they were in and out in a few hours, leaving no mess and helped me setup the app. I had several quotes, SolarEze was the most transparent and most competitive pricing. Definitely recommend these guys.
Show Details

Great result without the long winded sales pitch

After a few attempts of gathering information together over the past 12 months and getting frustrated that I was constantly being told that this system is the best because of "insert marketing pitch here", I was so pleasantly refreshed by Jen at SolarEZE. After a 10 minutes conversation, she understood what I was after and sent me through a quote, no sales pitch, no we are better because everyone else is not up to standard, just a willingness to put up a great product at a decent price and stand by what they were offering. A quick follow up call once the quote arrived to clarify a couple of questions and we moved forward with a date in a couple of week for install.

On the day of install, Rob and the team was onsite and ready to go at 7am, and had installed 20kw by 10:30am. They also made sure they had collected every last piece of rubbish around the house, leaving no sign they had been there other than a shiny new system on the roof.

Would absolutely recommend for your solar install... Thanks Guys!
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks so much for the fantastic review! We're so glad Jen, Rob, and the team were able to make the process easy and stress-free for you. We really appreciate your kind words and the recommendation—it means a lot to us. Enjoy your new solar system!
– The SolarEze Team
Show Details

Great installer, lots of communication and did a great job putting it in

Was very prompt and efficient. After a few others we decided on SolarEZE, communication was great.
Show Details

Excellent customer service and a speedy installation

Jen was fantastic to deal with, the best Customer Service I have experienced for a long time.

Trust me I am a consumer monkey, andIi do not have a single negative thing to say regarding my interactions with the company.

Rob and his installation team were friendly and efficient and the installation was extremely tidy.

All in all a super experience, which in this day and age, is hard to come by.

Regards and good luck.
Show Details

Great Service from start to finish.

I was really impressed with the entire process dealing with SolarEZE. Jen was fantastic to work with through the quoting process, answering questions and being flexible with install as I was getting a roof restoration done at the same time. No high pressure sales techniques, just good open communication to ensure I got what I wanted.

Nothing was too much trouble for the team, and Rob and his team were fantastic regarding the installation, as they were quick, tidy, and efficient and walked me through what they were doing and were more than happy to answer any questions that I had.

I was further impressed that I received a follow up call after to ensure that I was happy and that all my questions had been answered.
Show Details

Quality at the right price

Solareze were responsive and easy to deal with from start to finish. The installation was seamless, on time, neat, clean and professional I highly recommend solareze

Supplier Reply:

Thank you so much for leaving us a review Cameron. We're glad you found the whole process seamless and we will be here if you need any further assistance in the future.
Show Details

Quality install and very good service

Our thanks to Rob at Solar Eze for his service amd quality install. I'm very happy with all aspects from communicatin to install to products used to ease of use.
A worthy 5 star from me.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Pat, thank you for taking the time to leave us a review.
We appreciate your feedback and it was also an absolute pleasure working with you.
Please contact us if we can be of assistance in the future.
Show Details

Great Service at Competitive Pricing

Jen was fantastic to deal with throughout the entire process and was responsive and informative. Rob and his team were professional with the install at our commercial premises.

Supplier Reply:

Hi Lucas,
Thank you for taking the time to write us a review. We are glad to hear that Jen provided clear communication throughout the process and that Rob and the team delivered a smooth, professional installation.
Our goal is to make the transition to solar as seamless as possible, and we appreciate you choosing us for your commercial project.
Show Details

Fantastic Installation / Amazing Service

I recently had the pleasure of having Solar installed with Solar Eze, and I couldn't be happier with the experience. Jen's communication was on point throughout the entire process, keeping me informed and answering all my questions promptly. Rob, the installer, was amazing—professional, efficient, and meticulous. The installation went smoothly, and the system is working perfectly. Highly recommend Solar Eze for their exceptional service and expertise!

Supplier Reply:

Hi Shane, thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Jen, Rob and the SolarEze team.
Clear communication and top-notch installation are what we strive for so it is wonderful to know that we met your expectations. We truely appreciate your recommendation.
If you ever need anything, we are here to help!
Show Details

Great communication and advice during decision process and attention to detail during install.

Quote process was quick and all questions were answered and explained.
Install was on time efficient.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Great installer

Lindy was excellent at providing information on how the solar worked and what we could expect from it. Rob & crew arrived early and were finished quickly. Would definitely recommend.
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your review Paul. We appreciate your feedback and hope you all enjoy the air conditioning over the holidays without the guilt!
Show Details

Top Service in Elanora

Jen the salesperson was very knowledgeable. Great to speak to and answer my questions. And Rob the owner of the business was great, super friendly and great having a local install my solar. Great service and was working the same day it was installed.
Show Details

Fantastic company and people. So happy

So impressed with SolarEZE. Down to earth company, gave me the real facts and gave me time and space to consider quotes. I never felt pressured or hassled. Installation was quick and easy. The app was up and running that day, and super easy to use. I will recommend this team to everyone!
Panel rating: 5/5

Supplier Reply:

Thank you for your very kind review, Kelsey. We’re delighted that you are happy with your solar installation and we can see that it is starting to ramp up as we move into the warmer weather. Enjoy your air conditioning and feel free to contact us if you have any questions in the future.
Show Details

Excellent Installation By SolarEZE

We accepted the quote from SolarEZE because of the helpful and friendly advice from the salesperson.

The salesperson was Lindy, who went out of her way to offer advice and answer questions without hesitation each time I contacted her.

Rob, the owner/electrician/installer at SolarEZE, completed the installation with two offsiders.

The installation was done professionally, neatly and on time. The new inverter was installed inside our garage whereas the previous one for the system this installation replaced no doubt failed as it was installed on a hot outside wall.

Once installed Rob showed me how to set up the App for monitoring the system through the Sungrow S100 Smart Meter which was included. It's great to be able to see at any time of the day or night how your power is operating either from the grid or panels.

As we had an existing system, we didn't need a grid connection as we were already sending power to the grid.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

It was a pleasure installing for you Stuart. Thank you for taking the time to leave a review for us.
Happy to chat in the future if you have any questions.
Show Details

Easy to deal with

Had solareze supply/install panels and a bluetti ep760 which i supplied. This was a first for them and I struggled with other installers getting qoutes because of the bluetti, not an issue for solareze.

Solareze were incredibly easy to deal with, easy to get in contact with and didn't mind all the revisions I did as I got my head around the bluetti requirements.
Install team were fast, tidy and professional.

From a guy who does his research and is pretty particular, I would definitely recommend them.

Supplier Reply:

Hi Steve, thank you for your thoughtful feedback and for trusting us with your solar panel and Bluetti battery installation.
Rob enjoyed the challenge of doing something out of the ordinary and we are delighted that we were able to meet your expectations.
We look forward to serving any future needs you may have on your solar journey.
Show Details

Fantastic installation & customer service

Jen from Solar EZE was very patient, informative and willing to answer all of our questions when providing a quote.
As a result, there were no surprises when Rob and his team arrived to install.

The installation was seamless, professional, efficient and looks great. Rob and his team were friendly, efficient and ensured nothing was left behind after installation.

Rob helped set up the app used to monitor the system and Jen followed up to ensure everything was working and check on any queries we may have.

The price also included adding a hot water timer.
Show Details

Fantastic Service from start to finish

The team at SolarEZE deserve 5 stars.

Please note that I have only given four stars for the quality of the system and value for money as we only had the system installed a week ago, so have not been able to make an informed decision yet. However, the specs look good at this stage and the system is pumping out the KWs. I particularly like the phone app.

Back to SolarEZE. Lindy at the office explained everything in detail and provided all that information on paper. Rob and the team were efficient, professional and friendly. Rob explained everything after the system was installed.

We went for a large number of panels and a 12 WK battery system. There are only two of us and in Sep we are producing around 50+KW per day and only using around 12 KW. The remainder goes into the battery (of which we use around 5KW each night) and the rest feeds into the grid for a small feed in tariff. Can't wait for summer when the production increases and we can run a/c without the big bills.

I highly recommend checking out SolarEZE if you are looking for a panel (and battery) system.
Show Details

Great customer service and good quality product and price

Jen helped with everything from the quote and the size of the system, as well as helping with any body corp issues.
Installation was completed within a week and up and running the same day.
Connected everything the same day. Very tidy and good communication throughout.
Price was mid range to other quotes but happy I went with these guys for their customer service.
Show Details

Fast installation, friendly sales and installation team.

Quoting process was easy. Jen from their sales team was really patient and answered all my questions.

Rob and his team arrived early and ahead of schedule. Installation crew were super fast, power was only out for less than 30 minutes and the team was done and cleaning up by 11am for our huge 20kw system.

We didn't have WiFi setup by installation day so hopefully we can do that over the phone but Rob has offered to come back and set that up if can't manage it myself.

Will update if we have any issues but really happy with Solar Eze and would recommend them to anyone looking for Solar.
Show Details

Fantastic system + service for a great price

The quoting process was easy, Jen was easy to talk to about the details and the quote I got was great for what I was looking for.

Following this, installation day rolled around and the guys smashed it out quickly and cleanly - offering to go above and beyond to make sure I was happy.

Following this, I've had no issues whatsoever, and can easily monitor the system myself.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Big System Installation

We received good responses and advice from all 3 installers. In the end it came down to price and the installer we chose was punctual, capable and provided a professional service.
Show Details

Trouble Free,Fast and Efficient

Rob, Jen and the team at SolarEze made the task of installing my system a breeze. From the quoting through to installation the process was seamless and the quality of the workmanship impeccable.
I am so glad I took the plunge and can thoroughly recommend SolarEze to anybody.
And the system is delivering big time!
Show Details

From first contact through to installation the service provided by SolarEZE was exceptional.

Lindy is knowledgeable and professional and spoke in terms that we could understand. She took into account our individual needs and provided a highly competitive quote. Rob and his team were professional and efficient in decommissioning the old system, installing the new system and linking it to the grid. The system was operational on day of install. We also had bird proofing installed. The team were friendly and respectful and were clean and tidy. Highly recommend SolarEZE.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Great customer service

Lindy has great knowledge and excellent advice about solar systems to suit individual needs, the type of panels and the electricity supply companies to ensure you get the best financial outcomes and system usage. Rob and his team of installers were efficient, neat and tidy and there were no hassles with the installation.

We debated having solar panels installed for many months and I wish we would have done it sooner. The whole process was easy and seamless and any questions or concerns we had or still have are followed up and answered. We highly recommend SolarEZE.
Show Details

Highly recommended

Starting from Jen who was awesome throughout the sales/design process and Rob is a leader who is doing an awesome job with his team. Gets his hands dirty to make sure things are installed correctly and the boys were also great. Did a very neat and clean job. They were very reasonably priced compared to the online solar scammers who outsource their installations.
Show Details

Great system, great installation

We are really happy with the solar solution that SolarEze installed, as well as their service right from the initial discussion with the sales person (thanks Lindy!) to the installation of the system. We had a few false starts with installation - wet weather on two occasions, having to remove old (non-working) solar panels and a large old (non-working) solar hot water system, major roof repairs (partial replacement); none of these were because of the installer, but they agreeably worked in with us through a fairly drawn out process for a great final result. Thanks Rob!
Show Details

Solareze really made Solar easy

As an engineer I research everything to death. Committing to have solar installed was only going to happen when I was 100% satisfied with all the answers. The customer service of the Solareze team with Jen as the first point of contact was incredible. Jen was happy to keep answering more and more questions via phone calls and emails and had good answers for everything that I needed to know. Never once was I asked to put down a deposit to be locked in. On installation day, Rob and his team were excellent too, all working together to provide a neat, tidy and good looking installation of panels and inverter with no visible cables or conduiting. I had a few optional extras installed: hot water timer and pigeon proofing. I highly recommend Solareze.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Dealing with SolarEZE was a breeze

Getting a quote from SolarEZE was easy. The salesperson provided lots of information and was happy to discuss a range of options. The installation was quick and on time. Customer service has been exceptional and the app very easy to comprehend. The price was very competitive and they even rang around to find a great price on a scissor lift (necessary for installation) to save us money. Very impressive.
Show Details

So far so good !

Lindy from Solareze had a lot of knowledge and was able to communicate it to me in layman's terms so I felt that I understood how to choose the appropriate system to meet my requirements. Robs installation was to the level I would have expected when spending thousands of dollars on a system. He and his team were efficient and cleaned up etc. The system was commissioned immediately and Rob called energex to notify them for the process of feed in to commence. He also set up the monitoring account. All aspects of the sales and installation process went very well.
Show Details

Excellent SolarEze Supplier

Great process by supplier. Heaps of info to make decision. Process support was very good and once selected their follow up to install date was quick and installed on the day nominated. Price was good for product and follow up was helpful to get active on new solar system. Great to deal with.
Show Details

Great Help all the way

From first conatct the supplier process has been excellent with the information. Not only helping with the start time of installation but with future savings on how the new system can save money. Offering advice on eacjh contact call. Great support on the line.
Show Details

Nicest most professional group of people i have dealt with since moving to Bribie from the bush no hassles no ripoffs

Sales quoting by Jen was professional personal no nonsense and very polite, all questions i had were answered promptly and correctly with speed. The installation went without any hick ups and the boys were more friend than workers, but they went about the job with great care. After the install Rob set my phone up so i could see what my unit was doing when ever i wanted i am hopeless with tecky stuff but Rob did it and did not make me feel stupid. My system that i had replaced was only 5 years old but the owner of the company had changed hands several times so no help there, i got a company around to see what my problems were $180 cash later no help at all very upsetting for a pensioner, i firmly believe that my new installer will not let me down.
Panel rating: 5/5
Inverter rating: 5/5
Show Details

Great Customer Services all round

The Sales consultant sat down with us and actually worked out the best size solar and battery to suit our energy usage. Other companies just turned up and asked what we wanted.

It was great to deal with the Owner of the company who did the install for us, not just the install team we get allocated.

Always happy to go with a small company that does an amazing job and has great customer service
Inverter rating: 5/5
Show Details

Down to earth, simple advice. Great installation experience

When Jen came over to discuss a quote, she got out a sheet of paper and asked me a ton of questions about energy use, appliances, power costs and did the math right in front of us for multiple scenarios. She took the time to discuss different brands, and answered my many follow up questions. They weren't the cheapest, but I could tell they really stood behind what the did and I trusted them with my installation. They did not disappoint. Nearly 6 months on and the system is working great!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Best ever Service from start to finish.

I'd contacted 6 Solar Installers & didn't feel at all comfortable, our neighbour suggested I talk with Solareze, I'd noticed them when checking Solar Quotes.

Within a minute of talking with Jen I knew we were on to the right people, Jen is beyond Customer Service, her knowledge (via her questions of our system that needed replacing) is amazing, she knows her job.

Rob' & his installation team arrived early today, yoohoo, replaced 22 panels with 14 new ones, plus of course it was a totally new System. Rob' & his team left us a few hours later feeling absolutely confident & that we'd made the right choice with the whole process as smooth as.

Customer Service? Jen rang this arvo to check if we were happy, had any questions, etc etc, how good is that?

Thank you big time Solareze, we have already provided another neighbour with your business card.
Show Details

All good

No problems, they were very prompt answering all my questions. Installed when they said they would. Cannot fault them at all
Show Details

Solareze System

The solareze process was good from start to finish, with Jen helping us decide which one was best for us, to Rob and his team installing like a well oiled machine.
Show Details

Great service

Had a very good experience with SolarEZE. The sales consultant was very professional and extremely helpful throughout the whole process. Come installation time Rob and his crew were on time and done a very precise, clean and complete install. He helped me set up the app and get it running. Would definitely recommend Rob and SolarEZE
Show Details

Fantastic service and install. Good communication. No issues.

Fantastic service and install. Good communication. No issues. Working perfectly. Cannot comment on reliability, only installed today.
Show Details

Great installation!

I had three quotes for the same inverter system and Solareze came in cheaper than the other two (even with slightly more reputable panels). I was a little worried initially as they were the only installer to not make a site inspection at point of quote and we are on a 2 storey Queenslander with a reasonably sheer roof. I called and spoke with Jen and was reassured that everything was in order.

To be honest, the decider for me was working with Jen. She took the time not to just sell me the system I said I wanted, but to work through options with me thoroughly, even analysing my current power provider plan and working through potential savings with other providers to go for a better deal. In the end, by the time it came to installation I felt well informed and confident not just in the company installing but in my understanding of my system, my decision on the system type and size, but also in my energy bill!

I had a smaller old system already installed and decided to have to removed and disposed of at the same time. This was included in the quote at no additional cost.

Rob and the fellas arrived when they said they would and worked quickly on a hot day to strip off the old system and replace it with the new, all in about 4 hours. Rob made sure to walk me through any decisions that were needed, as well as the app. A quick, thorough job, including a thorough cleanup at the end!

All in all the experience has been great and I will be looking at working with them again directly in the future if I hop off the fence and get a battery.
Show Details

Original Review on 01-05-2023:

10.5kW Solar System Purchase and Installation

It perhaps would have been better had the site been inspected prior to the installation (only one of the quoting companies offered this and even they ended up getting the information over the phone from me). As it was, the installation was deleyed by a week as the roof material required special items for mounting. Having said that the installers removed the old 1kW system, a wasps nest and the disconnected solar HWS for no additional cost. Apart from the delay I was very happy with the whole process. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Phil: "Are you happy with the performance of your system so far?"

Yes - the system has performed well in the 11 months it has been fitted.
Show Details

Highly recommended

Excellent customer service! Prompt and efficient dealings and system was installed in no time with no mess :)
Show Details

Solareze, Great overall experience and excellent service.

I went through solar quotes to obtain quotes for installing a suitable system for our needs. Solareze was one of the three recommended to me.

From the moment they answered the call to provide a quote, I spoke with Jen, I could tell straight away that Solareze didn't see customers the same way that others did and I felt very comfortable. Jen went through all our needs, usage and previous bills and advised of a suitable system that would fulfill our requirements. There was no hard sales pitch, straight to the point and best of all asked us a lot of questions we didn't think about as well as answered ours. A plan of the set out of the panels was sent in the quote and was subject to approval of Rob who would do the install. We have a shady part on the roof and this was taken into account and panels were not placed there.

Installation day was a breeze. The guys were right on time, professional and everything was explained and assurance given should anything go wrong, on completion Rob set up the app on phone, explained how to use it and left the place clean and tidy.
I highly recommend Rob, Jen and his team at Solareze,
Show Details

A searched hard before deciding to go with SolarEZE and made the right decision

Really please with service and install - all working fine and very seamless.
Show Details

Very helpful sales team, installers were very professional and helpful. even spent time installing and walking me through the apps for phone connectivity etc.

I initially was contracted to another company and SolarEze staff were very patient and not pushy while I was cancelling this other contract. Quotes were clear and personalised and they were more than happy to provide multiple quotes to cover different options I was considering.
Panel rating: 4/5
Inverter rating: 5/5
Show Details
X
 To get your quotes, please enter your postcode: