SolarEZE Reviews
4.6
Leave a review Based on 130 ratings Aus Ranking
- 5 star 47
- 4 star 81
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.45
- System Quality 4.50
- Customer Service 4.76
- Installation 4.74
Timeline
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SolarEZE, Your Brisbane, Gold Coast and Northern NSW Solar Specialists
Here are their reviews as submitted by visitors to SolarQuotes
SolarEZE Solar Reviews
I couldn't recommend SolarEze more highly. They came when they said they would and carried out the install in good time and with a friendly attitude. 5 stars from start to finish. They even helped with energy suppliers and their rates. Great work SolarEze.
Warren Humphrey Show additional information
Warren Humphrey Show additional information
Sales person gave excellent presentation. well explained and new his stuff. Installers efficeint and quick. Answered all questions well. Confident will get good after sales service if required, but of course time will tell on that one.Thank you for your assistance with three quotes and the information on your site. my research through your site very helpful in making my decision .
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We haven’t had the system installed yet, however we found Peter to be wonderful to deal with. No dodgy sales tactics or pressure, he always had the time to find answers to our questions and just as a whole the company presented as honest and reliable. We look forward to having solar installed soon.
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The sales person's genuinity came through his presentation. He was extremely willing to work with our every request and offer solutions to all our concerns. We really felt that he was not just here to sell his product, but to ensure we have the best system for our household needs. Peter went above and beyond to research and get back to us with queries we had, prior to signing up. Having read their fantastic reviews was what brought me over the line. The installation process was extremely professional, seamless and efficient. My husband was impressed with their service and work ethic, all around. Rob and his boys did a great job. I thank SolarEze for their great service and wish them all the luck in the world.
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Lindy was very informative. She didn't rush the presentation. She outlined in detail how solar works and how it could be made to benefit us by saving money on our electricity costs. Lindy has been very helpful with all our questions and is not afraid to tell the truth about everything.
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Great team!
Customer service and explanation was great and tailored to the customer.Quote was very reasonable.
Everything was done on time and to a very high standard Show additional information
Wouldn't hesitate in recommending both "SolarQuotes" and the company recommended by them, "SolarEze". Very satisfied customer.
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Similar to your other reviewers, I did a lot of research before my investment purchase and found Peter's strong customer service ethic and willingness to answer all my questions as the main reasons for choosing SolarEZE. Had a few very minor questions within first week following installation and every time I texted Rob, I received a speedy reply (even on a Sunday). SolarEze is a good family owned company and I'm confident that I've chosen the best product with the best installers in the Northern Rivers-Gold coast area.
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Asked for a quote and Peter arrived as planned. Very informative and gave a few choices taking into account different price ranges. Gave information quickly with no fuss. When I decided to go with Solareze, got an installation date and Rob and team arrived as planned. Job done within 3 hours and everything up and running. Had a few very minor questions over the next few weeks and every time I text Rob, I would get a speedy reply. Although payment has been made, he is still helpful. Very nice company, family owned and comes across honest and helpful. Very refreshing in this day and age.
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The SolarQuotes site was excellent in terms of both the background information it provided to help me understand what I needed from a solar system, and the provision of 3 quality, vetted suppliers, all of whom provided very attractive quotes. My supplier, Solar Eze, was incredibly efficient - their charming sales person, Lindy, met with me to asses my requirements, provided a quote and sent me the simple contract documents. Once returned, she provided me a date for installation (2 weeks from first meeting). Next interaction was from the installation team who turned up as expected at 7am and were gone 4 hours later, having installed my 6kW system and tidied up. My wife was particularly impressed with the tidiness of the cabling.
Thank you Lindy, Rob and team, and SolarQuotes Show additional information
Thank you Lindy, Rob and team, and SolarQuotes Show additional information
I did a lot of research before my investment purchase and with help from Peter of SolarEze and think i choose the best product with the best installers in the Gold coast and surrounding.
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Lindy is very informative and helpful. The fact that she and the installer has invested interest made it appealing.
Installation was done very efficiently and the product works so well. Show additional information
Installation was done very efficiently and the product works so well. Show additional information
Great company and people to deal with right from first contact, Lindy very knowledgeable and explained everything on her visit to provide us with a quotation, the office staff were great and gave us dates for installation that suited us, Rob and his team turned up on time, very polite and well presented, installation went very smoothly and done as requested (inverter position although quite far away from main switchboard), job done quickly in extreme heat, the guys got into it and didn’t stop, installation compleated and producing power in around 3 hours. Follow up call from Lindy early after the Australia Day Weekend to make sure we were happy with everything.
Recommended by a work colleague who used these guys over a year ago.
Great job Team ‘Solar Eze’ Show additional information
Recommended by a work colleague who used these guys over a year ago.
Great job Team ‘Solar Eze’ Show additional information
Great people to deal with.
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From the onset, Lindy was fantastic. She was knowledgable, not pushy and not in a rush. When SolarEZE were willing to source the panels that we were wanting (Longi 300 with a Fronius inverter) at a similar price to the other supplier, we pressed go and the contract was drawn up on the spot via an iPad (easy peasy). About a week later Lindy called to inform us of an installation date. Unfortunately the panels did not arrive into Australia when they were scheduled to so only the brackets were installed on the initial installation date. We were informed that this would happen the afternoon prior. When the panels still hadn't arrived 1-2 days later, they called to provide an update and offered to install the Longi 285 panel (but more of) if we wanted. We opted to wait for the panel that we had requested as a few extra days wasn't going to be an issue on our part. When the panels did arrive, it was the day before Rob was due to fly overseas for a holiday. He made sure to pick up our panels and install them before he finished for the day. They were extremely accommodating. The installation process otherwise was a breeze. They turned up when they said they would, the installers and electrician were friendly/polite, and they cleaned up after themselves.
The only other hiccup we experienced was that the smart meter was not installed when the inverter was installed. I didn't realise at the time as I didn't really know what to look for, but I did notice and commented that the "app" was different to what Lindy had shown us. In the end, it wasn't installed as Lindy, the sales person, had forgotten to include it within the contract, and therefore, it wasn't ordered. In saying that though, once realised, the issue was quickly rectified with absolutely no kickback. They were very apologetic.
We have now had our solar for 3 months and everything is going well. The only negative thing is that when we received our electricity bill from Origin, we discovered that we were receiving a feed-in rate of 7c instead of the 14c. Lindy had said during the onsite meeting that she was confident that we would receive a feed-in rate of 14c and did all of her workings using this rate. After calling Origin, we realised that we had to chose between a feed-in rate of 15c OR an overall usage discount. Based on our usage, it was better for us to stick to our current plan with Origin, in which case we are still only receiving a 7c feed in rate. We thought this was a little bit misleading - however we probably should have looked into that more ourselves.
Despite the above, I would highly recommend SolarEZE and would use them again. Show additional information
The only other hiccup we experienced was that the smart meter was not installed when the inverter was installed. I didn't realise at the time as I didn't really know what to look for, but I did notice and commented that the "app" was different to what Lindy had shown us. In the end, it wasn't installed as Lindy, the sales person, had forgotten to include it within the contract, and therefore, it wasn't ordered. In saying that though, once realised, the issue was quickly rectified with absolutely no kickback. They were very apologetic.
We have now had our solar for 3 months and everything is going well. The only negative thing is that when we received our electricity bill from Origin, we discovered that we were receiving a feed-in rate of 7c instead of the 14c. Lindy had said during the onsite meeting that she was confident that we would receive a feed-in rate of 14c and did all of her workings using this rate. After calling Origin, we realised that we had to chose between a feed-in rate of 15c OR an overall usage discount. Based on our usage, it was better for us to stick to our current plan with Origin, in which case we are still only receiving a 7c feed in rate. We thought this was a little bit misleading - however we probably should have looked into that more ourselves.
Despite the above, I would highly recommend SolarEZE and would use them again. Show additional information
Solareze were great. Nothing but helpful and experienced a pleasure to deal with. Solar quotes is a great service and i recommend it to anyone wanting solar panels installed.
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All installers you recommended were very prompt and provided very similar credible information. Prices only really differed because of slightly different products.
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Very satisfied with the professionalism of Rob and Lindy and the team. Thank you for the support and advice.
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No fuss, no hard sell, no problems we could not be happier.
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Dealt with Lindy & Rob, an absolute delight to work with and got exactly what I wanted.
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Good to deal with and very neat install.
Would use them again. Show additional information
Would use them again. Show additional information
Very professional from start to finish
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Very straight forward process, comprehensive information provided, Lindy was very polite and informative.
Everything was done on time.
The installation team were quick, polite and cleaned up after themselves. Show additional information
Everything was done on time.
The installation team were quick, polite and cleaned up after themselves. Show additional information
SolarEZE were wonderful from the start to the end. They communicated clearly, explained everything thoroughly, and were efficient and friendly.
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Great price, service and installation from SolarEze, more than happy to recommend them. We got a 10KW system and all is working well. We also got the Fronius Smart Meter, which I got to say I am a bit addicted to watching how much solar is being produced and how much power we're using.
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Very fast service best position for panels. Very neat polite installers worth 6 stars ????????????
Special thanks to Lindy Show additional information
Special thanks to Lindy Show additional information
Everything was explained clearly and we were impressed with the fact they don't just sell the product they followup and continue their service after installation.
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We have been using anywhere up to 50 kWh per day for some time now so some thing had to be done.
Prior to contacting Solar Quotes I had obtained quotes from five other providers -two home visits and three by remote control.
One company in particular was extremely pushy with constant phone calls and tales of over ordering panels that they could not fit in their warehouse " so look what we can do for you"
The three Installers recommended by Solar Quotes [Hawking, Solenergy and Solar Eze ] were all very professional and provided written quotes after visiting our home.
From the start Lindy from Solar Eze was very informative and took Her time explaining Her proposal.
She did not rubbish other installers but did confirm my own long held belief that you get what you pay for.
Lindy explained the properties of the Fronius Inverter and Smart Meter.
I have taken Her advice and have scrapped Tarrif 33 and allowed the Sun to provide hot water instead.
On installation day [ 14.8.18] the team were very friendly and efficient. All mess was cleaned up and workmanship appears fine.
Rob made the effort to show me what had been done and how it all came together.
He connected my WiFi to the Fronius Solar Web site on my computer and helped me download the App to my smart phone. That afternoon He sent me the Energex work order as promised.
Meter work is scheduled for 19.9.18 - until then my provider says the system should be switched off - good luck with that.
The system is doing every thing I expected.
In all my experience with Solar Eze was excellent.
I would also like to thank Solar Quotes .
The information on your website gave me a clear picture of what I needed and a realistic expectation of what the system can deliver - a mine of useful information.
Top ratings to Solar Eze and Solar Quotes.
Cliff and Lorraine Darbey Show additional information
Prior to contacting Solar Quotes I had obtained quotes from five other providers -two home visits and three by remote control.
One company in particular was extremely pushy with constant phone calls and tales of over ordering panels that they could not fit in their warehouse " so look what we can do for you"
The three Installers recommended by Solar Quotes [Hawking, Solenergy and Solar Eze ] were all very professional and provided written quotes after visiting our home.
From the start Lindy from Solar Eze was very informative and took Her time explaining Her proposal.
She did not rubbish other installers but did confirm my own long held belief that you get what you pay for.
Lindy explained the properties of the Fronius Inverter and Smart Meter.
I have taken Her advice and have scrapped Tarrif 33 and allowed the Sun to provide hot water instead.
On installation day [ 14.8.18] the team were very friendly and efficient. All mess was cleaned up and workmanship appears fine.
Rob made the effort to show me what had been done and how it all came together.
He connected my WiFi to the Fronius Solar Web site on my computer and helped me download the App to my smart phone. That afternoon He sent me the Energex work order as promised.
Meter work is scheduled for 19.9.18 - until then my provider says the system should be switched off - good luck with that.
The system is doing every thing I expected.
In all my experience with Solar Eze was excellent.
I would also like to thank Solar Quotes .
The information on your website gave me a clear picture of what I needed and a realistic expectation of what the system can deliver - a mine of useful information.
Top ratings to Solar Eze and Solar Quotes.
Cliff and Lorraine Darbey Show additional information
