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SolaXs Reviews

Based on 69 reviews

  • 5 star 30
  • 4 star 37
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.42
  • System Quality
    4.49
  • Customer Service
    4.82
  • Installation
    4.79

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About SolaXs, Solar Installers

SolaXs is a Solar Power Installation company based in Port Macquarie and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

SolaXs Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
From start to finish SolaXs was a great company to work with. They came recommended by a friend, and with good reason. Firstly, we spoke to Cathy, who efficiently arranged our appointments and subsequent payment requirements. Greg, our Salesman was patient and informative, taking the time to explain everything to us and to answer any questions we had. Glen and his team of installers were fast, clean and efficient. Again, Glen spent time explaining things to us using simple terms.
A follow visit from Terry topped up a very successful day. We know that we can confidently contact them if we have any follow up questions. We would have no hesitation in recommending SolaXs to anyone.
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Efficient and very professional from the quote to the installation. Wonderful service and would recommend to other people Show additional information
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Terry and his staff were excellant and provided a great service very efficent and friendly Show additional information
Great company with a really good range of equipment that made it easy to customize a system to fit my needs. Other companies I talked to were either using poor quality equipment or were using gold plated components with a price to match. Give SolaXs a call you won't be disappointed. Show additional information
From the first meeting with Terry to the installation by Glen everything was explained so we could understand easily the process and how we will benefit from installing solar. The team was extremely efficient handling everything that had to be done. We found them extremely competitive with their pricing and the quality of the product. Their workmanship was excellent and all of the team are so pleasant to deal with. My husband and I would certainly recommend Solaxs without hesitation Show additional information
Terry and Glenn were fantastic to work with, their quote was competitive and they discussed options on the types of system suited to my needs. Once I agreed on the system the installation process was fast and efficient. I'd recommend them to anyone who requires Solar. Show additional information
Terry and his crew were excellent. From the first home visit, ordering, doing all the background paperwork and installing they did exactly as promised without fuss and on time. The installation was first class and the system is already saving me money. Can't recommend the team strongly enough. Show additional information
Prompt and polite service provided by all staff. Great knowledge about the products available and the benefits of each option. Provided honest and unbiased information on a variety of systems.

Installers were professional, neat and tidy. Arrived on time and explained the process.

Great experience all round, would highly recommend
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Another aspect we liked with this company was that the sales person actually came to our house to inspect the job personally prior to instalment. The installers were very courteous and helpful. They were punctual and cleaned up any mess prior to leaving. Show additional information
We are very pleased with SolaXs from getting a quote from Terry to the installation by Glen. We received good services. We are very pleased with their job and we would be pleased to recommend them to others. We would like to pass on a big thank you to Glen and your team. Show additional information
Terry was very professional and was able to answer all of my questions. The installation happened on the date quoted. His installation team was very professional and informative as well. Excellent service. Show additional information
I was impressed by the conversation with Terry when he visited to evaluate the best system for our needs. He was honest and knowledgeable.
Kathy provided clear and positive communication about the process and the administration. The installation team was efficient and effective and completed the task with a positive explanation of the system operation. I could not fault the process to date.
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Very happy with the workmanship and the clean up. Terry was very helpful in all area's and followed through on all my inquires .Very happy thanks to the team. Show additional information
Had some questions about the system after installation, got back to me straight away, great service Show additional information
System is installed but electrical retailer still to install meter. We had a face to face contact which we much preferred rather than dealing over the phone or emails. We were provided much more info than the other 2 solar people you recommended. Show additional information
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SolaXs were great to deal with from quote to install and back office. Friendly, professional, efficient, knowledgeable and helpful. Arrived and completed as promised, were happy to explain all as the job proceeded and left the site neat and tidy. Happy to strongly recommend Terry, Glenn and team, thanks. Show additional information
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All the people involved in the supply and installation of our solar system have been exceptionally polite and well informed. Show additional information
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The guys from SolaXs came and installed our system, they were professional and did a great job, explained how it worked and cleaned up after themselves, They were a great team and worked well together.
I would certainly recommend Terry and Glenn and their team to anyone wanting Solar installed, you will find them in Port Macquarie.
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Installers arrived at the arranged time. Very professional in their job. Everything was left neat & tidy
Assistance given by Terry after installation of Panels has been first class.
Highly recommend his firm.
Same cannot be said for Electricity Retailers & Suppliers in changing over Meter for connection.
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Altogether a very pleasant experience Show additional information
Top service from start to finish. Terry was running late for our appointment but rang with plenty of time to advise us so we were not put out. (Very rare these days). He was attentive and listened to our needs and designed a system to suit. The price was very competitive indeed with quality products. Within two weeks all approvals we sought and installation began early in the morning and finish a little after lunch time.

The installers led by Glenn were super polite, cleaned up after themselves and did a great job. I would recommend SolaXs to anyone considering solar 100%.

PS: The team did tell me to expect delays with the metering and I'm glad they told us as it is a bit of a hassle with Origin Energy but at least we knew what to expect.
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Very happy with the service and advice from Solar Quotes, right through to the installation by SolaXs.
Initially never thought we could afford Solar Panels, so we never looked into it.
However, we are appreciative of the advice and expertise provided by Solar Quotes, guiding us in the right direction with experienced and qualified installers.
The installation went very smoothly in an efficient, professional manner & we have no hesitation in recommending the whole process
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The Team at Solaxs are a great lot, they did a great job from start to finish, from the quote to the installation, and I would fully recommend then for all your Solar needs !
Well done guys and thank you.
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Installation expected later this week, all my experience i have had with SolaX`s has been very helpful and trouble free, thank you for putting me in contact with this company. Show additional information
Terry and Glen do a great job. Excellent advice, competitive pricing and smooth installation. Recommend SolaXs. Show additional information
Installers were excellent and did a fantastic job, including a free upgrade to the inverter.
They made it seem an easy operation and had no hassles.
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Very efficient, prompt & respectful service, from the start of the quote process right through to the installation.
The whole job was handled in a very professional, courteous and polite manner.
We have no hesitation in recommending both the business and workers.
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Whole experience from quote (and they come to your home) to install very easy & reliable ... seem to go that little extra which makes all the differance. Very happy and would recommend ???? Show additional information
Terry and the team are great. Turned up on time for quote and installation. Left the place tidy and were courteous. Recommend them any time. Show additional information
Very happy with the installation and the service. Completed the installation within two weeks of acceptance of quote and no payment until job finished. When connected feed in power was 32kWh per day.

Not happy with service from Origin Energy for install of metering. Still waiting since 22/2/18.

Regards

Sid.
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Terry wasvery easy to deal with. Communication about installation time was excellent. Show additional information
This company were very easy to deal with and are very efficient. Came out straight away to do quote and system was installed within a couple of weeks. Very happy that we went with installing a solar system. Show additional information
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Glen and the guys did a great job. Communicated well. Cleaned up after themselves.
Happy with the work.
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Sola XS went out of their way to assist us with information about getting a new meter and also did a great job of the installation. Show additional information
Good communication
On time installation
Fabulous installers
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Installation delayed because of difficulty in obtaining Fronius inverter. When available installation was quickly and expertly completed. Show additional information
We received the right advice by way of a professional attitude with no pressure. Installation staff were competent and friendly and the foreman was helpful with advice. Show additional information
Terry, Glenn and tradesmen all excellent. Cannot fault any of the work beginning with Terry arriving on time to do the quote right through to Glenn and his tradesmen to do the installation and clean up. Fast and efficient all round. Glenn had the courtesy to give me a phone call on installation day to say he would be late due to unforeseen circumstances.Terry always willing to sort any queries for me and Glenn's explanation on how 'things' work. I would recommend SolaXs to anyone who wanted to have panels installed. Show additional information
Dealing with Terry was easy, he's product knowledge was excellent,gave us the option of panels etc.
Confirmed what our STC was which other companies avoided.As we have had a solar system off grid at our previous home
we knew what our requirements were.installation crew were very professional answered any questions,left site clean.
We would recommend SolaXs to anyone considering solar,several of our neighbours are in process of getting SolaXs to quote now
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