SolaXs Reviews

Based on 97 reviews

  • 5 star 41
  • 4 star 54
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.44
  • System Quality
    4.47
  • Customer Service
    4.79
  • Installation
    4.78

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About SolaXs, Solar Installers

SolaXs
Gold Partner
SolaXs is a Solar Power Installation company based in Port Macquarie and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

SolaXs Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We already have solar and thought we should increase the number of panels we have. After speaking with Terry, he explained that we were already getting the best we could out of it. He was truthful and ensured that even if we increased our production we would gain no benefit from it. I really appreciated his honesty and that he didn't try to "sell" us something we didn't need. In future I hope that SolaXs will be able to install a battery system that will be suitable and give us benefits. At this time the battery system will not benefit us. Overall, I found Terry extremely pleasant and helpful. Highly recommend. Show additional information
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Could not fault this company. Designed a very difficult - very large system. Nothing was too hard. Price was spot on and the boys turned up on the day they said they would, did a great job, got it all up and running. They were polite, respectful and happy to work with us if we had any changes. You will not be disappointed with Terry's service and Glenn's install team - very rare to get that level of service these days. After installation we had one very minor issue that we queried over the phone and Terry literally dropped everything and travelled over an hour to come and address it and this was something that could have been done over the phone. 100% recommend Terry & Glenn service is excellent! Show additional information
From quotation to installation SolaXs were professional in all aspects. From Gary who gave us a complete understanding of our off grid system to Terry who designed and assisted on the install lead by Glenn and his team. I would recommend SolaXs to anyone thinking of installing solar Show additional information
The above boxes don,t really cover my reasons for going with SolaXs .

Gary the sales person had by far the best knowledge of solar systems of any of my quotes ,answered all my questions and more .Really appreciated that he gave me several options as to which panels , inverters batter ready or not etc .

Glen the install and crew did a great job not to mention being polite and punctual .

Office staff got back to me and nothing was a problem .

In short Im very happy with SolaXs The service and system they installed for me .
A pleasure to deal with and wouldn't hesitate to recommend them .
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The service we received was amazing. The installers were very professional, informative and nothing was too difficult.
Left the work site very clean.
Explained how the system worked in terms we could understand.
Great company.
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Promptness. pleasant attitudes.and quality of workmanship Show additional information
A professional, personable operation. Well done team. Show additional information
SolaXS was by far the best to deal with. They had aerial photos, plan of house etc. Was able to place panels in best location on roof. Nothing was too much trouble. Show additional information
All the guys were polite and helpful. The job was done in quick time and we are stoked with the whole service Show additional information
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All good thank you Show additional information
The hunky team of men arrived on the date expected under 4 weeks from the date of quote. The install was quick and done in a professional manner they answered all our questions nothing was a problem. They gave us a run down on how it worked and the company was great to deal with. Show additional information
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From start to finish, this team was amazing. Prompt contact from the office - Kathy - when I first made my enquiry and then professional and expert service from Terry during the quoting / design stage. Terry was very informative and really knew his products. The install team turned up within. a week of me accepting the quote. Our house was a difficult double storey but the boys just hooked in and got the job done with no fuss. Glenn and his team were amazing and nothing was a problem. Left the site clean and tidy and gave us a complete run down on how to use the system and even connected my wifi. I could not recommend SolaXs highly enough. Real professionals from start to finish. Show additional information
Terry and his team are very professional right from the first contact through to a very neat installation and set up of the inverter. Kathy in the office keeps you updated on installation, Gary has a good technical knowledge and can recommend a system to suit your needs, Glen and the rest of the install team do a very neat and professional install of the equipment. I highly recommend SolaXs. Show additional information
Trades people where on time at the date specified, were polite and proffessional Show additional information
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Excellent service, quality install, very happy. Show additional information
I had great service
Installer kept me up to date when they were coming to install
Great installion every thing was neat and well done
I am so happy with every thing and have referred Solaxto to other people wanting to get solar. Very satisfied customer
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Very punctual, explanations straight forward and clear, top marks for professional approach and installation.
Four people in team 2 seniors and 2 juniors, all well mannered and polite a credit to their employer.
Office staff also very professional, kept up to date with emails and information as it came to hand.
Many thanks for a job well done
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The men came to our house and like a well oiled machine with professional leadership and just made it happen. The System was installed,neat and tidy, all waste was cleaned up, I was given a reasonable understanding of how the system worked.
First contact with the sales people was with no pressure and very helpful, we chose a cost-effective system, we didn't need the best of the best and the salesman helped us all the way. The office kept in touch,all the paperwork was done or we were assisted to do what we had to do.
Overall "It just worked".
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Terry has been very helpful with quotes, connection and communicating with us during the process Show additional information
Highly recommend Terry and his instillation team. Really helpful, knowledgeable and honest. Tidy workmanship. After sales help excellent.
Kathy in the office is awesome too!
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From start to finish SolaXs was a great company to work with. They came recommended by a friend, and with good reason. Firstly, we spoke to Cathy, who efficiently arranged our appointments and subsequent payment requirements. Greg, our Salesman was patient and informative, taking the time to explain everything to us and to answer any questions we had. Glen and his team of installers were fast, clean and efficient. Again, Glen spent time explaining things to us using simple terms.
A follow visit from Terry topped up a very successful day. We know that we can confidently contact them if we have any follow up questions. We would have no hesitation in recommending SolaXs to anyone.
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Efficient and very professional from the quote to the installation. Wonderful service and would recommend to other people Show additional information
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Terry and his staff were excellant and provided a great service very efficent and friendly Show additional information
Great company with a really good range of equipment that made it easy to customize a system to fit my needs. Other companies I talked to were either using poor quality equipment or were using gold plated components with a price to match. Give SolaXs a call you won't be disappointed. Show additional information
From the first meeting with Terry to the installation by Glen everything was explained so we could understand easily the process and how we will benefit from installing solar. The team was extremely efficient handling everything that had to be done. We found them extremely competitive with their pricing and the quality of the product. Their workmanship was excellent and all of the team are so pleasant to deal with. My husband and I would certainly recommend Solaxs without hesitation Show additional information
Terry and Glenn were fantastic to work with, their quote was competitive and they discussed options on the types of system suited to my needs. Once I agreed on the system the installation process was fast and efficient. I'd recommend them to anyone who requires Solar. Show additional information
Terry and his crew were excellent. From the first home visit, ordering, doing all the background paperwork and installing they did exactly as promised without fuss and on time. The installation was first class and the system is already saving me money. Can't recommend the team strongly enough. Show additional information
Prompt and polite service provided by all staff. Great knowledge about the products available and the benefits of each option. Provided honest and unbiased information on a variety of systems.

Installers were professional, neat and tidy. Arrived on time and explained the process.

Great experience all round, would highly recommend
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Another aspect we liked with this company was that the sales person actually came to our house to inspect the job personally prior to instalment. The installers were very courteous and helpful. They were punctual and cleaned up any mess prior to leaving. Show additional information
We are very pleased with SolaXs from getting a quote from Terry to the installation by Glen. We received good services. We are very pleased with their job and we would be pleased to recommend them to others. We would like to pass on a big thank you to Glen and your team. Show additional information
Terry was very professional and was able to answer all of my questions. The installation happened on the date quoted. His installation team was very professional and informative as well. Excellent service. Show additional information
I was impressed by the conversation with Terry when he visited to evaluate the best system for our needs. He was honest and knowledgeable.
Kathy provided clear and positive communication about the process and the administration. The installation team was efficient and effective and completed the task with a positive explanation of the system operation. I could not fault the process to date.
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Very happy with the workmanship and the clean up. Terry was very helpful in all area's and followed through on all my inquires .Very happy thanks to the team. Show additional information
Had some questions about the system after installation, got back to me straight away, great service Show additional information
System is installed but electrical retailer still to install meter. We had a face to face contact which we much preferred rather than dealing over the phone or emails. We were provided much more info than the other 2 solar people you recommended. Show additional information
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SolaXs were great to deal with from quote to install and back office. Friendly, professional, efficient, knowledgeable and helpful. Arrived and completed as promised, were happy to explain all as the job proceeded and left the site neat and tidy. Happy to strongly recommend Terry, Glenn and team, thanks. Show additional information
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All the people involved in the supply and installation of our solar system have been exceptionally polite and well informed. Show additional information
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