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Space Solar Reviews

Based on 358 reviews

  • 5 star 44
  • 4 star 266
  • 3 star 46
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Space Solar , Solar Installers

Space Solar is a full-service renewable energy company that provides customised designs, sales and installations of high quality solar systems. Our Solar Energy Team has successfully installed thousands of solar systems for residential and commercial clients.

Our goal is to provide and deliver a positive experience for all our customers, from the initial contact through to post installation. We are committed to delivering our solar products and services on time and on budget with complete customer service satisfaction.

Our NSW office is located at D3/ 101 Rookwood Rd, Yagoona NSW 2199

Our VIC office is located at U3/ 8 Samantha Court, Knoxfield VIC 3180

Space Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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I had a great experience with all 3 suppliers, it was very difficult to choose who to go with. Show additional information
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Really good installers and the sales process was not pushy and tailored to my requirements. Show additional information
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Strong to recommend Space Solar to install the house Solar System with the reasonable price and good quality product. Show additional information
Not yet. Awaiting installation. Show additional information
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Installation team needs to be more careful with gutters etc but they were generally good. Show additional information
We haven't had installation yet, but so far, so good. Show additional information
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The whole team from Sales, Administration and installers were fantastic. They were informative, communicative and the theinstaller team was avery hardworking group without any fuss. Thanks to Frank Ga from Sales, Matilda from Admin, Leslie from Finance, Gerry,Rich ,Ding from Installionand Victor from Technical, are all very helpful. It was a wonderful experience. Show additional information
I'm very happy with the whole process. I had very good (quoting) experience from 2 out of the 3 Solarquotes suggested companies. Took quite some time to get approval through. (Busy time?) Everything worked perfectly. No hiccups at all. The installers came when exactly when agreed and the installation was done in 6 hours including removal of old system. Show additional information
Waiting on power supplier (Ausgrid ) approval on the installation of a 9.49kw system on single phase. Show additional information
The system has not been installed. Fingers crossed. Show additional information
Was told I would be contacted in 2-4 weeks for install, after 5 weeks I had to call them to get install date. Have constant emails from system, indicating a fault, but space solar has not replied to me after a week as to what is wrong with system. installers were very good.

Supplier Reply

Hi Rodney, we are so sorry for the delay of your install. Due to the recent announcement of VIC rebate, we (as all other installers in VIC) experienced a huge increase of booking, which causing the delay of installation for the recently booked in customers.

Our installers are contacting the manufacturers and following up your service request, and we will be in contact to resolve the problem for you soon.
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The system hasn't been installed yet but I'm looking forward to it happening. Show additional information
Im having issues with registering online. Iim following up with company.

Installers service good and advised would come back to follow up with reading of meter once we have internet.
Overall my experience so far has been good.
Thank you
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Quality independent information on Solarquotes website gave me the knowledge to make an informed decision into solar along with recommended panel & inverter brands Show additional information
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The salesperson visited my home and assessed the site and climatic conditions, then spent some time explaining which components would best suit.
He was very helpful.
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Best quality system for the price. Installation team were very professional and polite and cleaned up as they worked. Show additional information
All went very well from sales rep who promptly replied to my enquiry and came to my house to inspect the installation site next day to the installation crew who promptly installed the system and explained the operation to my wife and also did an excellent job. I could not be happier with the entire experience and would highly recommend Space Solar. Show additional information
Very happy with the price and value for money.
Had to have our electricity meter changed to a Smart Meter (which took about 4 weeks) and have been running on solar for the last 7 days.
Producing between 20kwh-30kwh per day.
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Very professional sales unlike the other 2 quotes 1 was arrogant abusive and plain rude the second one didn't ring for 3 weeks but Daniel from Space Solar rang within 2 days, Knew his stuff and sent plenty of info on the quality products they use.there was no pressure to sign up on the spot unlike one company listed ,also very happy with the system performance it does they promised Show additional information
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From time of deposit to install was about 3 weeks,
Equipment supplied was exactly what I ordered,

Was worried about the process, installers showed up on the day at 9.45 am , 2 didn't speak English, and was getting nervous when they were reading the instruction manual

But wow did those buggers work, they did an amazing job and clearly put alot of thought into it all when they did it, they placed the brackets and rails perfectly so that panels ended up in the right spots and didn't have to cut down any rails, the tech who did the power box and inverter did an exceptional neat job,
And any issues I had during were fixed (they had to muck with the fire gutter mesh which is mandatory, during install was lifted and didn't want it left that way, was fixed as expected) thanks,

All was completed by 4pm, 6hrs in total (and about 40mins of that was setting up the web monitoring) and I have had friends who have had there's done over 2 days

System seems to be performing above expectations, I was expecting about 25-30kw but system has done around 37kw a day with yesterday doing 42kw

The web monitoring is messed up at the moment but am waiting on AGL to reprogram their meter so expect it may be the cause, will wait the 10 days and confirm when reprogrammed and will contact space if it is still not right, but wow super impressed, I even peaked in the roof that night and the work up there was also very neat,

Many thanks space solar,
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Better consultation regarding the condute placement from roof to the power box. Show additional information
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Fantastic experience great customer service and best price for a quality setup. Installed by a great team in a timely manner.

Would highly recommend no questions asked.
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Customer service score was only held back because the inspector found one small fault that required a revisit to fix. remarkably, that happened within hours of the inspection.
Altogether this has been a very happy experience. The decision on which system to go with was made easy by a very clear explanation of the alternatives. The installation went smoothly and the system is working to expectation.
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We bought two 5kW systems from Space Solar (for ourselves and in-laws) and are extremely happy with the service.

Quality panels and inverter, Space Solar matched other company’s price so we got very good value.
Professional and very prompt sales process, no pushing.
Very prompt office admin and very fast process between quote/ deposit and installation. No delays.

Hard working and professional installation team. The guys did a very good job and didn’t leave until everything was done & tested, wifi connected, etc. They helped to create an account on Fronius website and explained everything.

Thank you Space Solar team for a very good experience.

I highly recommend this company.
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I will recommend Space Solar to anyone. Their quote was reasonable and customer care was great. Installation date was postponed a couple of times due to the weather conditions. The installers completed their work in one day and the system started working next day itself. In a week I have consumed 43% less energy from the grid.
Waiting for the installers to send the paperwork to get feed-in tariff from my electricity supplier and also to claim the newly introduced rebate from VIC government.
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System installed promptly and in a professional manner. Any queries I’ve had since installation have been dealt with in a timely manner. Happy to recommend Space Solar. Show additional information
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The others recommended did both to follow through was the work or the recommendation from you. Obviously did want the work. Show additional information
Have just installed today so will know more about the system as time goes by Show additional information
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