Sungen Reviews
See Ratings Over Time
About
Solar and battery installer Sungen has offices in Sydney's Macquarie Park and Broadwater, and Brisbane's Fairfield.
Here's what Sungen would like you to know:
"At Sungen, customer satisfaction is at the heart of everything we do. We take pride in our personalized approach, ensuring that each client receives dedicated support and guidance throughout their solar journey. Our team of experienced professionals is committed to delivering top-notch service, from initial consultation to system installation and ongoing maintenance.
To deliver the highest quality solar solutions, we collaborate with industry-leading partners, ensuring that our customers have access to the latest technologies and innovations. Through strategic alliances and partnerships, we can offer cutting-edge solar panels, inverters, and monitoring systems that meet the highest standards of reliability and performance.
Contact us today to explore how Sungen can help you harness the power of the sun and embark on a sustainable energy journey. Let's pave the way for a brighter and greener future, one solar panel at a time."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Sungen.
Reviewers report paying: $19,000 - $22,879 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Sungen Reviews (8)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 4
- 3 star 0
- 2 star 0
- 1 star 0
14 October 2026
21 September 2026
Original Review on 24-11-2025:
Fantastic installation
The installation process was professional fast and clean. Every step was explained in detail . Due to the number of technicians on the job the job was completed in just a few hours when I thought that it would take days.I also had a Tesla wall charger installed and that was a professional job as well.
I cannot recommend this installer enough.
I was very impressed.
10 months later we asked Bruce: "Are you happy with the performance of your system so far?"
Yes all good03 September 2026
Great installation! But is Goodwe good enough?
Great friendly sales/quoting process, only installer out of three to inspect our site before quoting. Good range of products with many options to choose from.Good installation! Installed over two days with great workmanship. Commisioning teething problems arised however were rectified with dedicated effort.
Panels, Inverter and battery are a literal powerhouse, Goodwe EV charger?? Not as smart as it thinks it is.
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
EV Charger rating: 2/5
14 August 2026
Great system
Great to have someone come out to the site to quote so some of the smaller details could be talked about, like battery placement, backup circuits etc. Installation was straightforward with some minor issues followed up quickly. The system was connected up to the grid and set up.30 July 2026
Solid installation
Presales was wonderful - only company that came on site to discuss the job before quoting. Prices seemed very fair with multiple options suggested.After signing the order though, responsiveness to communication became less than stellar. Emails went unanswered and contact only made when *they* needed to progress the installation.
Installation went well with most rubbish picked up (there were a few cable ties and bits of wire and stripped insulation left around the place, but I am being picky)
The crews arrived on time and the job was done in a day.
The only thing I can fault is that the installer did not label the BACKUP/GRID changeover switch and to date I have not received any response to my emailed question about that. I guess we'll know which way it needs to be when the next blackout occurs!
30 July 2026
GoodWe ESA and EV charger combo
Great sales advice and a well designed system (10kw solar, 24KW GoodWe ESA battery and GoodWe 7kw ev charger). Works a treat. We also bought two brand new EVs as a result too! Would have been 5* apart from a few installation clangers like overestimating the roof space so a few panels are on the south side of the roof, installing but forgetting to turn the system on, and some delays with the EV charger installation as well. Different subcontractors coming to finish the work of other wasn’t ideal either.Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
28 July 2026
Highly recommend for quality service and installation
The highest praise to Sungen for my solar panels, inverter and battery installation. The site inspection, advice, explanations and quotations were well communicated.At all times I was comfortable and confident that my best interests were being prioritised to ensure that I received a quality service and products that met my needs.
The installation was completed on time today and has exceeded my expectations. The team were punctual, courteous and efficient.
My questions were never a problem and were well answered so that I am now better informed to manage my "solar system".
I have no hesitation in recommending Sungen.
01 November 2025
Excellent installation, very happy customer, great communication
Jackson and the team were great. The sales process went really well and they were patient with all of my ongoing questions. The price was very reasonable (slightly below some of the larger installers) and the installation happened as planned. The installation team were also very professional and tidy. Follow up service has been great as well, with Sungen being happy to answer any questions I have about the new system (I was very new to Solar).Happy to recommend Sungen. I actually recommended Sungen to my mother, who have also used Sungen to install solar and battery on her property.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Outstanding service, excellent pricing and a quality installation – highly recommend Sungen Solar!
I couldn't be happier with my experience with Sungen Solar and would wholeheartedly recommend them to anyone looking for a quality solar and battery installation.After obtaining several quotes, including from Resinc, Charlie Sparks and AHE, I ultimately chose Sungen Solar because of their competitive pricing, quality offering and, importantly, their willingness to go the extra mile to deliver a solution that was right for my circumstances.
Sungen installed my 3-phase GoodWe ESA 25kW inverter with a 33kWh battery stack (4 modules), and the entire experience exceeded my expectations. What really set Sungen apart was their proposal for a DC-coupled installation. While this involved more work on their end, it offered a cleaner, more integrated and efficient solution. I really appreciated that they took this approach rather than simply opting for the easiest installation for themselves.
A huge thank you to Arif, who was incredibly patient, helpful and accommodating throughout the quoting and planning process. He took the time to understand my circumstances, carefully consider the options and help me arrive at a solution I felt confident in. There was absolutely no pressure, just genuine assistance and a willingness to get things right.
Ervan, the Operations Manager, was also very helpful and responsive during the installation, giving me confidence that everything was being managed well. And Kevin, the installation engineer, did a fantastic job. His workmanship was excellent, and he was neat, tidy and professional throughout the installation.
The installation was completed on time, the pricing was very competitive, and the quality of the work was exactly what I had hoped for. Most importantly, I felt that the team genuinely cared about delivering the right outcome for me, rather than just completing a job.
Thank you to Arif, Ervan, Kevin and the entire Sungen Solar team for such a positive experience. It's refreshing to deal with a company that combines technical know-how, quality workmanship, competitive pricing and genuine customer care.
I would absolutely use Sungen Solar again and will definitely be considering them when it's time to expand my solar solution. If you're comparing quotes, I strongly encourage you to give Sungen Solar an opportunity. You won't regret it!
Battery rating: 5/5