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VV Electrical and Solar Reviews

Based on 24 reviews

  • 5 star 3
  • 4 star 19
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.08
  • System Quality
    4.22
  • Customer Service
    4.22
  • Installation
    4.33

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About VV Electrical and Solar, Solar Installers

VV Electrical and Solar is a Solar Power Installation company based in serves parts of and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

VV Electrical and Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Had a hybrid, battery ready system installed on the 11th of October, 2018.
When the installers left I noticed that some of our electricity wasn't working, so rang them straight away.
On returning, they said my surge protector fuse was faulty, and had loose wires, and that I needed to have it replaced, but they did not have one with them. I'm also having teething problems with the paperwork being sent to various companies for the Solar rebate of $2,224, my electricity provider etc., and have to follow these up.
Otherwise the system seems fine, and so far all is working, but haven't received any return for MY electricity as yet.
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Limited information regarding inspection and when that would happen. The work was inspected yesterday (4 weeks post installation) and it was plain luck that I was at home to let the inspector in. He mentioned that I should have been given a date??? Anyway installation was fast (about 4 weeks) although, again, i was not told when they were coming, just lucky i was home again! Physical installation only took a couple of hours, but it was mentioned that it was an easy install given it was on my shed. Based on the info provided on your site, I went with a Fronius Primo inverter and Trina Allmax panels which I was told by the installers was a good selection. This made me pretty happy .

Have not had a power bill yet, so can't wait to see what a $7000 solar system does for us.

Thank you.
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Only been on for 3or 4 weeks but very pleased so far 5.5 kw solar x battery working fine good investment Show additional information
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Thank you for your help the prices I was given varied greatly mainly pending on quality l believe in if you are doing it do it right the first time
VV Electrical and Solar surpassed in all ways from first contact, thier advice and professional manner and workmanship "highly recommended "
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I decided to use the local company over the other company that was based on the gold
Coast
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Great install quick, tidy and performing as expected. Show additional information
The service and workmanship was first class and the system works a treat Show additional information
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There was zero written advice to explain exactly what was to follow once installation was completed.

The "instruction book" published in China is totally useless in helping to explain the various values the inverter is capable of displaying - i.e. no way of discovering if the panel can display total kW generation at close of day - not just the kW value at the moment of inspection.

It was only after five weeks from installation that it was discovered the "government man" to pass the system as OK [to allow sale back to the grid] was on holiday until the week commencing 22/01/18. As at today 18/01/18 there is no indication as to when he will attend. Admitedly the system is generating power against daily use [see above].

NOTE: The supplier chosen was A] The only Australian to apply B] spoke proper English - not a Sub Continent variety and C] was geographically close by - not calling from QLD. As a consequence I never received quotes other than that from VV Electrical & Solar. Thus the "scores" above are purely conjecture. there being no alternatieves to compare against. The questions themselves should be re-phrased. As a total novice in the matter of solar energy, how is the average homeowner to judge the THIRD question being asked? Maybe it is supposed this is NOT the first solar installation being experienced.
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VV Solar are keen and courteous. Show additional information
They are prompt.Very competitive. Friendly and I would highly recommend them. Show additional information
At this stage we have not had the system installed so can’t answer some of the above questions. Should all be happening later this month. Show additional information
Overall a pleasant experience, great explanation of the product and good outline of various aspects of the systems. From the initial contact right through to installation, then follow up was terrific.Fast installation and system is performing well. Show additional information
There was a minor hiccup with the company however it was quickly remedied
by the management and everything is good

Supplier Reply

Thanks Colin, it's got to be right. We appreciate your business. Hiccups sometimes happen, but if your installer is close by they can quickly address issues.
Thanks again.
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I just liked the way they went about the job, finished in 4 hours and the way the inverter was installed it was a credit to them a very neat job thanks boys. Brian

Supplier Reply

Thanks for the feed back Brian. We value our cliients and always try to do the best job we can, but it helps when the client is great to work with. Show additional information

Supplier Reply

Thanks for your feedback. Customer service and fast efficient installations are essential for our business. Thank again. Show additional information

Supplier Reply

Thank you for your feedback, we appreciate your comments. We do strive to give the most competitive price on quality systems.
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Supplier Reply

Thanks Andrew,
Things just have to work and work well.
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