VV Electrical and Solar Reviews

Based on 33 ratings Aus Ranking

  • 5 star 6
  • 4 star 23
  • 3 star 2
  • 2 star 2
  • 1 star 0

Average Customer Review

  • Value
    4.09
  • System Quality
    4.22
  • Customer Service
    4.13
  • Installation
    4.33

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About VV Electrical and Solar, Solar Installers

VV Electrical and Solar
Silver Partner
ABN: 95 998 560 174  ABN active since 01 Jul 2018 | The Trustee For Vv Trust
verified
ACN: 627 166 492  ACN active since 28 Jun 2018 | Van Den Berg And Vyas Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
VIC: REC 25178 Van Den Berg And Vyas Pty Ltd 
verified

VV Electrical and Solar is a Solar Power Installation company based in Horsham and serves parts of VIC. Here are their reviews as submitted by visitors to SolarQuotes

VV Electrical and Solar Solar Reviews

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Hi VV Solar were extremely efficient. We put solar on a house & a cottage, 18 solar panels. 305w each on both houses at a very good price. we got german s.m.a. inverter + latest hi tech Trina Allmax solar panels. I would highly recommend vv electrical horsham. Very efficient & courteous. Many thanks Graeme Mc Dermott & Michael O Connell. Show additional information
As soon as the weather broke, they were here and installed in 3 hours.
Fantastic service for a small rural business that I would recommend to anyone.
Thanks guys and Jude for a terrific result.
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The first contact with the sales person was excellent and good communication continued as we thought about the installation - all question honestly answered
The initial site audit went well - it matched your website's general recommendation (https://www.solarquotes.com.au/blog/6-kilowatts-solar-panels/) so it was your website that gave me confidence that I was in the ballpark with their recommendation and quote
Finance approval was so smooth - seamless
The installation has gone almost smoothly - the audit of the premises recommended 19 panels but 18 have been installed as the installers broke one panel - we are waiting for the 19th panel to be replaced and installed
Now waiting to have bureaucracy to approve the entire project - who knows when the govt/energy company will get around to it?
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Limited information regarding inspection and when that would happen. The work was inspected yesterday (4 weeks post installation) and it was plain luck that I was at home to let the inspector in. He mentioned that I should have been given a date? Anyway installation was fast (about 4 weeks) although, again, i was not told when they were coming, just lucky i was home again! Physical installation only took a couple of hours, but it was mentioned that it was an easy install given it was on my shed. Based on the info provided on your site, I went with a Fronius Primo inverter and Trina Allmax panels which I was told by the installers was a good selection. This made me pretty happy .

Have not had a power bill yet, so can't wait to see what a $7000 solar system does for us.

Thank you.
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The team were very friendly and prompt. They have been helpful since installation as well.

We are having an issue with the rebate though. Solar Victoria pulled the rebate the day after our installation and are now refusing to pay the rebate. We are very angry about that!!
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Poor communication before hand and no follow up phone out of 22 panels nearly half face south Show additional information
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The supplier was eager to please up until we paid the full price. We are still waiting for a receipt of payment. We are also still waiting for the system to be approved and linked up to mains so we can get our Govt rebate and get rebate from our electricity supplier.
The salesperson was all talk then once we paid we went off their radar for service.
I would not recommend going through them.
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Only been on for 3or 4 weeks but very pleased so far 5.5 kw solar x battery working fine good investment Show additional information
There was zero written advice to explain exactly what was to follow once installation was completed.

The "instruction book" published in China is totally useless in helping to explain the various values the inverter is capable of displaying - i.e. no way of discovering if the panel can display total kW generation at close of day - not just the kW value at the moment of inspection.

It was only after five weeks from installation that it was discovered the "government man" to pass the system as OK [to allow sale back to the grid] was on holiday until the week commencing 22/01/18. As at today 18/01/18 there is no indication as to when he will attend. Admitedly the system is generating power against daily use [see above].

NOTE: The supplier chosen was A] The only Australian to apply B] spoke proper English - not a Sub Continent variety and C] was geographically close by - not calling from QLD. As a consequence I never received quotes other than that from VV Electrical & Solar. Thus the "scores" above are purely conjecture. there being no alternatieves to compare against. The questions themselves should be re-phrased. As a total novice in the matter of solar energy, how is the average homeowner to judge the THIRD question being asked? Maybe it is supposed this is NOT the first solar installation being experienced.
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Overall a pleasant experience, great explanation of the product and good outline of various aspects of the systems. From the initial contact right through to installation, then follow up was terrific.Fast installation and system is performing well. Show additional information
There was a minor hiccup with the company however it was quickly remedied
by the management and everything is good

Supplier Reply

Thanks Colin, it's got to be right. We appreciate your business. Hiccups sometimes happen, but if your installer is close by they can quickly address issues.
Thanks again.
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Thank you for your help the prices I was given varied greatly mainly pending on quality l believe in if you are doing it do it right the first time
VV Electrical and Solar surpassed in all ways from first contact, thier advice and professional manner and workmanship "highly recommended "
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I just liked the way they went about the job, finished in 4 hours and the way the inverter was installed it was a credit to them a very neat job thanks boys. Brian

Supplier Reply

Thanks for the feed back Brian. We value our cliients and always try to do the best job we can, but it helps when the client is great to work with. Show additional information
I decided to use the local company over the other company that was based on the gold
Coast
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Great install quick, tidy and performing as expected. Show additional information
The service and workmanship was first class and the system works a treat Show additional information
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VV Solar are keen and courteous. Show additional information
They are prompt.Very competitive. Friendly and I would highly recommend them. Show additional information
At this stage we have not had the system installed so can’t answer some of the above questions. Should all be happening later this month. Show additional information

Supplier Reply

Thanks for your feedback. Customer service and fast efficient installations are essential for our business. Thank again. Show additional information

Supplier Reply

Thank you for your feedback, we appreciate your comments. We do strive to give the most competitive price on quality systems.
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Supplier Reply

Thanks Andrew,
Things just have to work and work well.
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