Westsun Solar Reviews
4.4
Leave a review Based on 40 reviews
- 5 star 8
- 4 star 30
- 3 star 1
- 2 star 1
- 1 star 0
Average Customer Review
- Value 4.33
- System Quality 4.38
- Customer Service 4.53
- Installation 4.47
View images of Westsun Solar Installations:
About Westsun Solar, Solar Installers
Westsun Solar is a Solar Power Installation company based in Wangara and serves WA. Here are their reviews as submitted by visitors to SolarQuotes
Westsun Solar Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
great customer service and communication.
Show additional information
Two companies contacted me but I never heard from the third.
Lisa from Westsun solar was amazing to work with. She spent considerable time with me answering every question I had and there were many. I was considering another company who gave a cheaper quote but they didn’t follow up like Lisa did. I chose exceptional service over a few hundred dollars savings as that level of customer care is more important to me. In the end while I was making up my mind Lisa called to offer a special a supplier was offering so we saved $500. Very happy indeed! Show additional information
Lisa from Westsun solar was amazing to work with. She spent considerable time with me answering every question I had and there were many. I was considering another company who gave a cheaper quote but they didn’t follow up like Lisa did. I chose exceptional service over a few hundred dollars savings as that level of customer care is more important to me. In the end while I was making up my mind Lisa called to offer a special a supplier was offering so we saved $500. Very happy indeed! Show additional information
Overall excellent company to deal with. i will recommend to family and friends.
Show additional information
Thank you Westsun Solar you did a great job would recommend you without a doubt
Show additional information
We received a few quotes from various solar companies in Perth and found Westsun Solar very price competitive, but what sealed the deal was the professional way we were treated from office staff ( Lisa and Leanne) to the installation crew. Nothing was too much trouble which made our experience very enjoyable. Definitely recommend Westsun Solar without hesitation.
Show additional information
Good communications through the whole process from office staff to the install team.
Nice people to deal with.
Very pleased with the options available, fully explained, and competitive pricing. Show additional information
Nice people to deal with.
Very pleased with the options available, fully explained, and competitive pricing. Show additional information
Thank you for all the guide lines and advice your website provides. Whilst we did not use one of the two companies you sourced for us it was the ability to be confident in asking questions about the offer that finally accepted that makes it all the more important you provide the service you do.
I am sure Westsun will feature in future suggestion to prospective clients when they ask you for help.
Thanks Finn, Burn Sun Burn ! Show additional information
I am sure Westsun will feature in future suggestion to prospective clients when they ask you for help.
Thanks Finn, Burn Sun Burn ! Show additional information
We found the salesman very helpful and professional without being pushy.
The installation happened exactly when they said it would and without any interruption or mess.
Job well done. Show additional information
The installation happened exactly when they said it would and without any interruption or mess.
Job well done. Show additional information
Westsun Solar provided a great service from Lisa in sales, Leanne on the front desk answering questions i had, to Chris & the installers on the day who did a great job.I would recommend them to anybody.
Show additional information
Our Fronius Inverter didn't work correctly from the date of installation. Seven months on and Westsun solar have made no effort to fix it.
Show additional information
Through Solar Quotes I carefully analysed 3 of their quotes and a couple of others.
Westsun won the day based on price, efficiency, competent sales advice and quality of product.
Lisa and Leeanne organised everything required to complete the installation in a timely manner, including a new smart Western Power meter, the materials for the job based on the agreed contract specification (I revised the products list twice on good advice from the girls)--nothing was too much trouble to them.
The installation was completed exactly according to the scheduled timing and in a manner that can only be described as 5 star.
Ryan with his team of Kade and Kurt completed the whole install in less than half a day.
Being a retired Electrical Contractor Proprietor myself I was extremely impressed by their install techniques and methodology--no fuss, highly organised and most importantly no mess--all packaging and rubbish removed form site and all areas left clean and tidy.
I have no hesitation in recommending the Westsun team to any prospective customers in the future. Show additional information
Westsun won the day based on price, efficiency, competent sales advice and quality of product.
Lisa and Leeanne organised everything required to complete the installation in a timely manner, including a new smart Western Power meter, the materials for the job based on the agreed contract specification (I revised the products list twice on good advice from the girls)--nothing was too much trouble to them.
The installation was completed exactly according to the scheduled timing and in a manner that can only be described as 5 star.
Ryan with his team of Kade and Kurt completed the whole install in less than half a day.
Being a retired Electrical Contractor Proprietor myself I was extremely impressed by their install techniques and methodology--no fuss, highly organised and most importantly no mess--all packaging and rubbish removed form site and all areas left clean and tidy.
I have no hesitation in recommending the Westsun team to any prospective customers in the future. Show additional information
I obtained 5 quotes from companies highly recommended on solarquotes all with very good reviews. Westsun Solar provided the best value for money. Ben, one of the Directors, came out to see me initially and provided me with an initial quote with various options. However, after doing extensive research on solar panels & inverters, I decided to go for some other panels and Ben was able to redo the quote with these. He was also able to get these panels whilst one other shortlisted company was not able to do so. After accepting the quote, Lisa got the approval from Synergy and Western Power and Leanne organised the install date which was 3 weeks after the first quote was provided. Eddy and Jessie (+his assistant) came to do the install of the 6.6KW system and it all went smoothly apart from a few minor issues (e.g. the installers didnt clean up properly after themselves). Also, I had to register myself and the inverter with Fronius online in order to get the special offer of 5 year extended warranty for free and I also had to set up the live monitoring online and on my mobile myself. This was the only drawback as this took me a good few hours to do and it wasnt easy to do either. Otherwise, on the overall, Westsun Solar did a great job and I have no hesitation in recommending them.
Show additional information
The installation went very well including the removal of an old system. The new one is working just fine.
Show additional information
Maybe I was fortunate but my first contact with Westsun Solar was with one of the owners, Ben Emery. It was a contact that left me feeling confident that I was dealing with a good company and the subsequent experience has vindicated that confidence. I have purchased two 5kw systems for two houses that I am building. The systems are of good quality and were priced competitively. The installation has been done on the first house with no fuss. There is a lot of information out there on solar systems so it is hard to understand what is good information; to that end Westsun Solar have delivered a no BS service.
Show additional information
Of the 3 companies that SolarQuotes put me in contact with for a quotation, Westsun Solar provided the best customer experience. Business Development Manager, Kris, offered very good advice and listened carefully to what my requirements were. I was happy with the final quotation and was impressed with how smoothly the Synergy/Western Power approvals were handled. The installation team were always courteous, knowledgeable and efficient, coping very well with my high, steep, federation style roof. Kris called me soon after the installation to make sure that I was happy with the service and has been more than helpful since then when getting back to me with a couple of queries I had.
Show additional information
Clear, easy to understand information. Pleasant, friendly salesperson with the customer's best interests at heart. Prompt, clean, tidy installation. Very satisfied with excellent customer service.
Show additional information
After getting in touch via the Finn Peacock website we were contacted by three different solar panel installers. Westsun Solar came out on top and we cannot be more pleased. Mark came over and after assessing what was already installed at my place convinced me with his down-to-earth explanations of what I needed. There was no high flying technological jargon to throw me off balance and their price beat the other installers. Westsun Solar got me my reference number within hours and obtained approval from Western Power within days. In less than three weeks I had all the panels installed and working well, despite the rush of Pre-Christmas demands. Jessie and Ryan were very friendly and did a splendid job. The place was left clean and tidy. I would happily recommend Westsun Solar to anyone who wants a safe, good job done. Lisa and Leeanne kept me well informed with the progress and were a pleasure to deal with. Awesome team! ?
Show additional information
From the first point of contact and the actual installation the customer service and information sharing has been outstanding. On the installation day I was kept informed of the progress and all aspects of my system were explained to me, and a demonstration of safety aspects. The two guys were polite and friendly and worked very hard on a very hot day on a tin roof! Highly recommended this company. Fast, friendly and very clean and tidy workers!
Five stars***** Show additional information
Five stars***** Show additional information
WestSun Solar provided great customer service and were the best quote provided. I asked them to change a few things on my quote and they happily obliged and answered all my questions immediately. Installation was on-time and hassle-free. Highly recommended.
Show additional information
Very Professional and efficient. Left the premises very clean and tidy .
Show additional information
Company dropped the ball with approval from electricity company and also need to mention things a couple of times for it to sink in.. however price was very competitive.. still being installed this being the second day and its raining so likely to be a day or two yet before we have it installed. They did go through different options as we were upgrading from 3 to 6kw. Overall pretty happy.
Show additional information
All Good. The best customer service. Installation is very good. I need to monitor Units generated on sunny day. Then only I can comment on output from the system.
Admin Girl LISA is the best asset to Westsun Solar, her pleasant response made me to buy the 6.25 KW system. She is so great. Show additional information
Admin Girl LISA is the best asset to Westsun Solar, her pleasant response made me to buy the 6.25 KW system. She is so great. Show additional information
Fast prompt service. Good communication.
Show additional information
This was my second residential solar system in 4 years I have had Westsun Solar install. I am very pleased to say that on both occasions, Mark & his team including the office staff at Westsun Solar were a delight to work with! They comprehensively explained my solar options specific to my property & typical electricity use age. Then come installation day, Nick & his friendly team of installers were on time & did a great job, they helped set up the inverter wifi ap & also fully explained the operating system to me. On completion of the install, they left my property clean & tidy. Would most definitely recommend Westsun Solar to anybody for a quality & professional service & have!
Show additional information
The sale team was very good keeping me informed
Install team very clear and tidy work, all done very quickly Show additional information
Install team very clear and tidy work, all done very quickly Show additional information
I recently had a solar system installed by Westsun Solar. I found them very thorough and honest when preparing my quote and explaining the various aspects of the different components and what would bests suits my needs. The installation went ahead on time, with no hassles and I am very pleased with the system and the savings I am making. I have no problems recommending them.
Show additional information
No fuss installation. And the quote was simple and fast with a range of options. I was speaking to electricians instead of salespeople and they made the process easy.
Show additional information
Great people and very professional. Quality installers and very helpful, especially with us being first time installers on a new build. Ladies in the office were fantastic filling in minor details and answering all questions about paperwork and applications .
Show additional information
Had a couple of minor issues on install but follow-up was great. My hot water service install was brought forward when my old one died unexpectedly which was an absolute godsend. Their installers were helpful & courteous. I found their advice was sound and am very happy with the system.
Show additional information
This system is great we are saving $$$....we were a bit.lost on the instructions though so make sure you go through it all with installer ????
Show additional information
Solar was installed on time in February. Neat tradesman, had a small problem which was rectified Imediatley. Highly recommended
Show additional information
Also bought a Heat pump system as our old Solar Hart died and needed hot water asap.
By now you should be enjoying some excellent savings from a good quality solar and hot water system.
Show additional information
Supplier Reply
Thanks Kevin,By now you should be enjoying some excellent savings from a good quality solar and hot water system.
Show additional information
