Dan the Solar Man Reviews

Based on 75 ratings Aus Ranking

  • 5 star 48
  • 4 star 24
  • 3 star 2
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.75
  • System Quality
    4.75
  • Customer Service
    4.72
  • Installation
    4.69

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About Dan the Solar Man, Solar Installers

Dan the Solar Man
Gold Partner
Dan the Solar Man is a SolarQuotes Client (what does this mean?)
ABN: 52 152 815 846  ABN active since 24 Aug 2011 | S.a Regional Solar Pty Ltd
verified
ACN: 152 815 846  ACN active since 23 Aug 2011 | S.a Regional Solar Pty Ltd
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
SA: BLD 253652 S.a Regional Solar Pty Ltd 
verified

VIC: REC 28246 S.a Regional Solar Pty Ltd 
verified

Reviewers report paying: $2,200 - $8,600 for depending on hardware choice and installation difficulty ( how is this calculated? )

SA Regional Solar was born in a small regional city called Pt Pirie back in 2011. We have now grown though our affiliate program to service SA, VIC & NT. Late February 2020 we re branded to Dan the Solar Man.

Dan, the current managing director was a 22 year old electrician at the time who isn’t afraid of a long hard days work and loved getting out and around the mid north, Spencer gulf and outback areas of SA to install solar systems as a contractor for PV sales companies. 

During these early stages we started to see that solar power was here to stay and the difference it made to families, homes and business were evident that it was something everyone should invest in. 

However. A lot of consumers were left in the dark as to what to expect from their solar installation... who to go to for after sale support and how to know if their installation was delivering what the sales person promised them. A lot of the time Dan was the only person they would get to see so naturally that’s who they would contact for help following the installation. 

This determined Dan to start as sales division in his company and offer consumers a full package that would exceed any other competitors services and performance. 

We have a 100% customer satisfaction policy and we bend over backwards to maintain it. 

We take solar energy and electrical work seriously and invest a lot of time and effort to make sure we deliver on our promises. 

What makes us stand out from the rest is that we truly care, we build relationships and treat all customers equally. It doesn’t matter if you are spending $100k or $1k with us. Our level of commitment is consistent. 

The products we offer are the best money can buy, with strong warranties and performance characteristics backed by quality workmanship, will guarantee you are making the best choice when choosing DAN THE SOLAR MAN. 

Dan the Solar Man Solar Reviews

All good so far.

Installer was very good.
Still waiting for final inspection so that we can turn the system.
Communifation has been very good.
Hopfully inspection and connection to grid will happen soon
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Fantastic

Absolute pleasure to deal with from sales/quoting to installation, very professional with excellent communication throughout the process. Would highly recommend. Show additional information

Smooth process from beginning to the end

We ended up choosing Dan the Solar Man because their Victorian office is close to our house. It's important to us just in case we need to contact them in the future. The sales person was very easy to talk to. He was honest about the quality of the products that we would get with the budget that we had. The installation took place a week after we paid our first deposit. The electricians were on time, they installed the solar system very neatly and they were happy to explain everything to us. Post installation was a bit confusing with all the paper work and stuff, but Dan the Solar Man was very prompt in responding to what our energy retailer asked. We had the installers come on 6 July and our solar system went live on 23 July. Overall, we are very happy with this company. Show additional information

Dan the Solar Man - Professional and efficient

All three referred companies contacted me with a similar approach, based on an internet aerial photo of the property which was overlaid with their suggested number and arrangement of panels. Each used a standard format quote. Two companies were based in Melbourne (where I live), and one in Adelaide. Each followed up with a phone call, where Dan the Solar man differentiated themselves by asking sensible questions about my property before providing a solution (both other companies suggested inappropriate arrangements). Their quote did not have limits on supply, such as "only 15m of cabling included" as part of their contract, and they were willing to negotiate key items of their contract to reach an agreement. Their price was not the cheapest, through is was more 'all inclusive' than the others. Dan the Solar Man sent an installer out to inspect the property to clarify panel arrangements and potential electrical switchboard issues prior to the contract. They gave sufficient notice for the installation date, arrived promptly at the agreed time, and were professional (including wearing masks etc) at all times. A supplier issue (inverter and electrical panel delivery) prevented the installation being completed in the one day, though they promptly arranged a follow-up date, again arrived on time, finished the installation, and advised the next steps (independent electrical inspection, account setup, distributor's electrical meter mode-change) and expected time frames clearly. I'm now awaiting for the inspection and meter change, though now that the physical installation is complete, my review of Dan the Solar Man is that they were very good to deal with, and I would recommend them. Show additional information

Excellent start slow middle and good finish

Sales and quoting process was impressive. Peter was informative and eager. Once we signed there were a couple of hiccups in the process. However, the when the installation happened we were impressed with his communication and forthright knowledge. Show additional information

great job

we are very happy with our install and customer service ,and the installer rang us to confirm when he was coming etc. we were impressed, the work was of a very good standard .
The quoting and support from larry was also very good and helpful
to sum up it was all very professional
thanks guys
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Excellent Customer Service

I spoke to Dan regarding the purchase and installation of the solar system. He took the time to answer all my questions throughout the sales process and we came up with a panel and inverter combination suited to my usage requirements with a balance on budget and quality. Dan also provided a quick site inspection as part of the quotation which gave me a lot of confidence the installer knew the roof configuration and panel layout and could accommodate the switchboard location on my property with the inverter positioning.

When it came to the install - Ken was highly experienced, took his time on the install and ensured it was a smooth process. There was a slight shading issue at the end due to the placement of one of the panels and Dan was happy to address this and was able to arrange for Ken to fix this in a short time.

I liaised with Hermina for the solar install and meter configuration processes and she was fantastic. She was able to organise the install date very soon despite this being during Covid-19. Hermina explained the whole process from start to end and kept me up to date on various matters and also helped me fix an issue with my solar rebate. Lastly, Nish provided the install paperwork which was highly appreciated as I know other people can sometimes struggle to get this at the end.

In summary, I found the whole team to all be very experienced, customer focused and organised, and they really worked hard to get the best outcome they could for the customer. I’m confident they’ll continue to support me throughout the use of my solar system and any troubleshooting, which is really important and can’t always be said of all solar companies. Overall, I had a very good experience and highly recommend SA Regional Solar.
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Excellent Service

I recently installed a 10.5 kw system. Dan and his team provided a friendly, no bull competitive offer. I found it especially reassuring that there were no hidden 'extra costs' as with other solar companies. I would certainly recommend Dan and his team Show additional information

Very quick and tidy also very polite

Good customer service very quick and informative very helpful with changing power companies

Supplier Reply

Thank you Maree. Appreciate your support.

Regards Dan
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All went very smoothly and working very well

The whole process was very painless. The system is working well and had no issues. I would definitely recommend them as an excellent provider. ps I had no Vic rebate eligibility so you need to take that into account, if applicable to you, when considering the price listed here.

Supplier Reply

Glad to be of service Diane

Kindest Regards
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Great company, great people, great system!

Great communication, excellent service, and a crew that really know their stuff. The initial quote was easy to organise, and Garry was great about answering questions and explaining things clearly. When it was time for the install, Ken and his team were brilliant. Because of weather concerns, our system was installed over two days, but Ken had it done as quickly as possible, and was super quick to respond to the small amount of setup support we needed.

We had a brilliant experience with SA Regional Solar, would recommend to anyone!
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SA Regional Solar, making solar simple!

SA Regional Solar out performed 4 other solar companies that I engaged. As a novice to solar i was seeking as much info to better understand how a solar system should be set up to maximise energy towards my property set up, and they delivered. Dan, Larry and Simon assisted through the process and to be honnest they made to process simple by using examples we understood. Its also comforting the products they were selling were installed on their own property's plus backing the install and components with a solid long term guarantee. It just go to show you can shop local using local people who are here to stay. When It came to signing the dotted line I did what I normally do, go in for one more final challange (cost reduction) once again SA Regional Solar stood up to the plate and further managed to come within my budget, but keep in mind they still used good quality components all i can say is, Well Done team its working dont change a thing. Being straight ro the point but simple, your cost comparable with quality in mind.
I will recommend you every day on the week, in fact I already have.
Next step Battery to become off the grid, thanks SA Regional Solar.
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SMA Inverter with 20 panels

20 Jinko panels 6.6kw capacity with 5kw inverter
System working well. Installation went smoothly, efficient and pleasant to deal with. Very happy overall.
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Review

Local solar company did a better price and kept my money local. Was plenty to choose from after i looked and get quotes. Show additional information

Impressive from start to finish

Very impressed with the service from start to finish. Larry took time to listen to my options/variations and developed a solution that perfectly met our needs.
The install was outstanding! I was very impressed with the care and attention to detail that Raz and his team demonstrated. His workmanship was excellent and did a thorough clean-up and handover.
We are looking forward to the same outstanding service for the Battery install.
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Professional installation and service

Very prompt service neat and tidy installation all works great exactly as we were told great company to deal with would definitely recommend them Show additional information

Quality

The entire process was made simple and easy to understand, the staff were very approachable and polite and answered any of my questions, customer service is outstanding, the install crew done a exceptional job from start to finish Show additional information

Quality solar

Professional and high quality system. Very happy with the install and would highly recommend to anyone thinking of putting on solar. Helped reduce our electricity bill substantially. Show additional information

Great Team - honest advice

Great service!
Honest advice with what products to use for what we needed.
Install was done quickly with no issues. (On an old stone home, neat finish)
Any questions we have had the team has been happy to answer after install.
Even we are happier to receive our first quarterly bill after install of $16!
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Goof job guys!!

Dan The solar Man and his team installed solar panels on our house here in Melbourne and we are very happy with his service, He was very professional and polite and when we did come accross a problem Dan and his team fixed it immediately. We got a great offer for the solar panel system and we would like to say thank you to Dan's stuff and team. Show additional information

Overall very happy.... but

Used SA Regional Solar Pt Pirie. Happy with sales person who was very informative and answered all my questions no matter how silly they were. Just a little disappointed that when the installer came, due to the roof being tin and the construction of that, they were unable to put the panels where the original documentation said they would go. The installer did everything possible to fit them where I wanted them, but to no avail. They should have come and looked at the roof and measure up, instead of using Google Earth for their planning. I was quite annoyed as I have a hundred year old villa, that has been restored to close to original and now has solar panels on the front. Had I known this was were they would have to go, I may not have gone through with it. Show additional information

Nice work.

Nice job from the guys for the installation and good system in good price. Show additional information

Great team. From sales to installers.area left tidy and system looks fantastic. Everything was organized by regional solar.

Sales team had all the required information to suit our budget and needs. Installers let us know a week prior to install. Turned up at the agreed time and worked tirelessly until the job was done. Left the whole work area tidy. Very professional service.

Supplier Reply

Roger,
Thankyou we are happy we have met your expectations on install and cleanliness.
We hope you are enjoying your system.

Dan the Solar Man
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Very happy with the results and now getting credits on my energy bill

Very happy with the results and now getting credits on my energy bill

Supplier Reply

Michelle,
That is great news on getting credits on you bills.
Thankyou for amazing review

Dan the Solar Man
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Great company

Larry was a pleasure to deal with. So informative, friendly and reliable. Highly recommend this company!

Supplier Reply

Marylin,
Thankyou we really appreciate the amazing review.
We so happy that you are pleased with the service, sales and installation process.

Dan the Solar Man
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Great job guys

Quote good. Had problems getting inverter because of shortages but kept in contact & came to install as soon as they received it.
Very tidy job & polite workmen. No mess.

Supplier Reply

Pat,
Thankyou for the review, we are happy we could work out the problems and get them fixed.
Hope it is still working great.

Dan the Solar Man
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Great work

Great team, from the quoting to the office to the installation.

Supplier Reply

Michael,
Thankyou for the review, please don't hesitate to contact us if you have any questions

Dan the Solar Man
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No more blackouts AND power bills are in CREDIT

The application process was great, much of the organisation of the was done by SA Regional Solar, with me just approving stuff with the supplier. The blokes that came to install were friendly and efficient and helpful when I wanted to hook up the apps. The Tesla standalone feature (backup) is brilliant. When the power drops out, which is all too often here in Orroroo, the Tesla Powerwall 2 kicks in and keeps everything up and running. If you keep the real heavy loads off (like the oven or large air-cons) it will supply the duration of most outages easily. You can get your electrician to sort out those circuits if you like because you don't know the power goes off, it's THAT good! The Tesla App is brilliant and shows battery levels, usage and production etc. Great for planning if you know you have storms coming that may affect the power supply. I've since changed supplier and have a better feed in tariff, now it just makes money, I'm happy!!

Supplier Reply

Tim,
We are so happy that your system and battery are doing its job and happy that we could help you with the apps so you can keep up to date with your system and what is making.
Thankyou the amazing review.

Dan the Solar Man
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Friendly, quick and value for money. All staff were lovely including the installers.

Sales proccess was excellent
Installation was quick and very friendly and polite guys.Very punctual and tidy.
Customer service was great

Supplier Reply

Jenny,
Thankyou for the amazing review, we strive to do our best.

Dan the Solar Man
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Delay

Got a good quote in early Dec 2019, paid the deposit same day. We were told install would be in the new year, no worries.
Got called to book installation for the 28th of Jan, turns out they had the wrong phone number on the job.
Still waiting for the panels to be installed and get a message to provide feed back. Feed back on what... I'm still waiting....

UPDATE, 19/2/2020: After posting my original review I was contacted by the managing director whom apologist profusely,
The system was installed on Friday the 14th and was done extremely efficiently with no mess or fuss.
Once we had the communication sorted, the job was done quickly and efficiently

Supplier Reply

Kellie,
Thankyou for your honesty, I am sorry for the mix up at beginning and were happy to rectify the problem and get it sorted quickly communication is the most important thing.
Thankyou for the updated review and we hope the system is doing its job.
Your feedback helped us improve our business.

Dan the Solar Man
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Excellent Install

The first visit was accurate and no fudge info, instal date adhered to, good quality workmanship, follow up by just a call with return call or transfer to a knowledgeable rep.

In a word “excellent”.

Supplier Reply

Mick,
Thankyou for the great review.
We are happy that we could answer any questions and that our workmanship was great.

Dan the Solar Man
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Excellent installer and system

Excellent service, personally visited my home to take measurements of the roof and discuss project options.
Flexible to meet my specific requirements (for example, agreed to install inverter that I free issued, while others did not). Installed even earlier then I expected. Workmanship was of high quality.
Easy to deal with and highly recommended.

Supplier Reply

Dmrity,
Thankyou for the kind words and recommendation.
Happy we could meet your expectations and get the job done to highest of quality's.

Dan the Solar Man
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System exceeds expectations

Sales guy was very easy to deal with. Installation was done in one day installers were polite and any questions were satisfied. Grid connection was organized by them

Supplier Reply

Gordon,
Happy to hear that your instillation was done smoothly.
Thankyou for the amazing review we aim to do our best.

Dan the Solar Man
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Our Awsum Solar and Battery System..

All Staff were professional and polite to work with..Larry The Sales Rep was easy going and knowledgeable...Dan The Solar Man was on site and oversaw the whole job...with his expert opinions and guidance ..After sales service is Gr8..with No problems and excellent drop in power bills..

Supplier Reply

Dennis,
Thankyou for the review we are happy that the sales, insulation and after sales process was a breeze.
Happy to hear there has been a drop in your power bills.
Always happy to help.

Dan the Solar Man
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Exceptional service

Respectful and polite with no pressure.
They arrived when they said, installation cleaned and respectful.
Everything was not to much for them to do.

Supplier Reply

Mark,
Thankyou for the amazing review we are happy that the job was done to your expectations.

Dan the Solar Man
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John & Penny

I can only speak for the Tesla battery installation because my panel's was installed by another out of town provider.
The job the boy's did with the Tesla battery was A1 and would fully recommend their services , I have not had a power bill since it was installed .... Thank you Dan the Solar Man from Port Pirie

Supplier Reply

John
Thankyou for the positive review, We are happy that the battery is doing its job and you are not receiving power bills.

Dan the Solar Man
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Highly recommend

Excellent service and the quality of work is outstanding. It was a very hot windy day but that did not intefere with them getting the job done both in a timely and professional manner. All the installers were very polite and welcomed any concerns or questions.

Supplier Reply

Dion,
Happy we could answer and question or concerns you had on the spot. We understand that no one is perfect but we aim to our very best and are happy we could do that for you.

Dan the Solar Man
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Great Installer, Communication great, a pleasure to deal with

Sales quoting process was excellent. Installation guys were also very good and did a great job, on time, very neat, fully checked the system on a tricky installation (1890's cottage). System giving quoted performance plus some. Only problem is AGL dragging the chain on meter swap which is going to be a week and a half later. Live in a country area so not unusual.

All in all a great process and install from SA Regional Solar

Supplier Reply

Derek,
Happy to hear that the installers and sales team did a great job and met you expectations it is great to have a positive review and we hope the system is doing its job.

Dan the Solar Man
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Phone service

I rang on a 44degree day when I could re set my safety switch due to which I didnt realise at the time was a faulty appliance. They went through the process over the phone without the need to come out. Very helpful and would recommend this company to anyone

Supplier Reply

Teresa,
we appreciate the positive feed back and happy we could help you.
when things happen we understand the need to get them fixed quickly and glad we could do that for you with out any inconvenience to your day.


Dan the Solar Man
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Quality over quantity !!!

Very happy with the 6.6kw system and the install , top work and well recommend it !
Job completed in one day and it works fine Thanks

Supplier Reply

Lucian,
Thank you for the recommendation and positive review.
Happy that it was completed in a short time and that the system is doing its job.

Dan the Solar Man
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Very happy with all aspects of the purchase and installation.

Would highly recommend SA Regional to anyone contemplating a new or replacement system for the residence or business.

Supplier Reply

Phillip Thankyou for the kind words and recommendation we aim to please and are happy we have done so for you.

Dan the Solar Man
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Amazing service, Friendly people happy to help

Dan and his Tim did an amazing job and were happy to answer and questions that I had well done Highly recommend

Supplier Reply

Thanks for the great review you are too kind Show additional information

Is extremely happy with the company service and installation and any follow up.

SA Regional Solar are polite punctual and happy to help when I have any questions.
The installation process was easy quick and the workers were polite, neat and quick.

Supplier Reply

Thankyou for the lovely words so happy to help Show additional information

No Need To Look Elsewhere

SA Regional Solar worked well with me from day one to have our system installed. The staff were extremely friendly and determined to get us the right system for our needs. With only one minor setback that was quickly resolved from the team our solar system was installed on time.

We are coming up to having our solar system for near one year now and everything is working exactly as described and expected. We are actually saving more than expected and predict to have our investment pay off in no more than just 3 years!

Is solar worth investing in? Definitely. And there is no better place than SA Regional Solar.

Supplier Reply

Thankyou so much Michael you are too kind Show additional information

Great work and system A grade service

Great work system working great, would definitely recommend dan and his team.

Supplier Reply

Thankyou for the kinds words Troy Show additional information

Nice and easy setup

The only thing that I would say was negative about this experience was the miscommunication about the addition of an awning /shade over the inverter. They then said they would deal with this after the installation day - but has never been addressed.

Other than this, the guys doing the installation did a great job, and the system was good quality value for money.

Supplier Reply

Hi Arthur
Thanks for your feedback.. We appreciate your honesty..

Someone from the office will call you this week about installing the shade awning.. We apologize that this has been missed..

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SA Regional Solar Vic - Highly Recommended

I have just had my 4.3Kw system installed by SA Regional Solar Vic and I highly recommend them to anyone considering installing solar panels.
Material procurement (Fronius inverter) was a bit of an issue due to the high demand for solar panel installations at present. However SA Regional Solar Vic were very innovative and managed to procure the panels and inverter I wanted and arranged for installation earlier than initially advised. They were excellent to deal with and always responded to my queries very quickly. (Thank you Hermina and Kelly) The installers did an excellent job, were punctual and arrived on site exactly as arranged, had everything up and running in a morning and left leaving everything tidy.

I had some issues setting up the Fronius system monitoring but Kelly was extremely patient and guided me through the setup process (via email) and now working well.

Supplier Reply

Gday Roy

Im glad we could be of assistance and that you're are happy up and running..enjoy the savings !
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Good job done but a little disorganised

Good job quoting
Installation was ok a bit disorganised
Customer service was good

Supplier Reply

Hi Justin

Glad we got there in the end. Thanks for putting your trust in us, we will work hard to maintain it..

If you ever have any concerns or questions please call the office on 1800112212 and we will do our best to assist.
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Supplier Reply

Thankyou for the positive review Mariel Show additional information
I recommended them to my closest family and friends.

They were easy to deal with and value for money was excellent.

Supplier Reply

Thankyou for the positive review Eugene and for referring us to others. Show additional information
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