Electrifying Australia Reviews
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About
Sydney's Electrifying Australia installs solar panel, battery and heat pump hot water systems, and EV chargers.
Here's what the company would like you to know:
"Once you have decided to go solar, one of the most important steps is choosing the right retailer and installer.
Electrifying Australia is here to help. Based in Sydney, we are a trusted solar retail company renowned for our commitment to our client satisfaction and meticulous attention to detail. By partnering with leading manufacturers and suppliers, we ensure that you receive top-quality products for your home.Our team of highly experienced professionals including engineers, installers, and operations staff prides itself on delivering tailored solar solutions to meet your specific needs.
All our products are CEC-listed and undergo thorough evaluations before we offer them to you. We meticulously review each manufacturer’s performance claims, warranty terms, customer support, pricing, ease of installation, even their design and colour options, to guarantee the highest quality and reliability for your home.
We are proud to have received several prestigious awards and recognitions, including being finalists in both the 2024 Local Business Awards and the 2024 Australian Trades Small Business Champion Awards.
Additionally, we hold the following certifications and memberships:
- NETCC Approved Seller
- Smart Energy Council Member
- Tesla Certified Installer
- Sonnen Approved Seller
- REC Approved Seller
- GE Platinum Retailer
Our goal is to electrify 5,000 Australian homes with reliable and sustainable energy sources. With your support and our skilled team of engineers, we are committed to delivering the best service available in the market.
Together, we can make a significant impact on the environment and enhance the quality of life for future generations."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Electrifying Australia.
Reviewers report paying: $4,900 - $12,774 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Battery brands currently installed
- Alpha-ESS
- Anker Solix (7)
- Bluetti (1)
- Enphase Energy
- Goodwe (4)
- Hinen
- Sigenergy
- SolarEdge
- Sungrow (6)
- Tesla Powerwall 3
Battery brands previously installed
EV Charger brands currently installed
EV Charger brands previously installed
Hot water heat pump brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Electrifying Australia Reviews (68)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 56
- 4 star 12
- 3 star 0
- 2 star 0
- 1 star 0
26 November 2025
13 November 2025
Great Service
Very happy with the sales/ quoting process. The sales person did his best to explain, manage and involve us fully in a complex project. Service above and beyond.Installation was brilliant . Installer always tried to answer questions and explain things in layman's terms. Hassan and his team were respectful, polite, tidy and convivial. Hassan worked very hard putting in long hours to ensure the system was successful. Highly recommend!!
Customer service was always helpful, polite and patient. They made multiple attempts at times, sometimes after hours, to contact me and resolve various issues. Sometimes it was difficult to phone Head Office as nobody answered the phone but when contact was made consults were extensive and satisfactory.
We have had three solar quotes/ installations done over the years and this is the Best experience.
They go above and beyond and I highly recommend.
12 November 2025
Sungrow 16kWh battery installation
We were very happy with the whole process of getting a solar battery quoted and installed. Evan was great to deal with and answered all my questions, explaining everything very clearly. We were happy with the price and with the proactive customer support from Evan, Ethan and the team at Electrifying Australia both before and after our battery installation.Battery rating: 5/5
11 November 2025
Great value and service
We have existing Solar Panels and were looking for a battery retrofit. After reviewing a number of quotes from different installers and having follow up questions, Simon from Electrifying Australia was the only sales rep to respond. As we aren't planning on being in our current residence long term, one of the most important factors was a high ROI and EA's quote certainly provided that.The initial consultation was technically challenging due existing single phase PV on a three phase system, but Simon came up with an ideal solution
Due to low stock levels with the current battery rush, installation was slightly delayed, but to ensure it wasn't extended we were given a free Inverter upgrade at no cost
Installation went well, even though our board is very old and wiring is getting dated. They were very polite and helpful and cleaned up once completed.
Overall very happy
11 November 2025
Fantastic Service, Professional Installation, Tremendous Product
Electrifying Australia is a very considerate Company to deal with. The process of answering all of our questions and ensuring that we were able to make an informed decision about the right system for us was an effortless process. Sam Music, Sales Manager was in constant contact to help us with all of the information. The quote was an excellent price and it was an obvious choice to go ahead with Electrifying Australia.After a few days, we were contacted and the system was professionally installed. The wiring is very neat and concealed in the walls. A long cable run meant a short time the next day was required to complete the installation. Commissioning done, the new 25kWh Anker Solix X1 AC Coupled System was charging from the solar panels and powering the house that night. We were told how to operate the system before the installer left.
We are most pleased and excited about our purchase and highly recommend Electrifying Australia to prospective buyers.
Battery rating: 5/5
10 November 2025
Quick and Easy
I'm very happy with the performance of the new solar and battery system. The project moved quickly, completing in only a few weeks. Noah deserves a big shout-out for his exceptional service. His patience and diligence helped to ensure all my questions were answered and I got the best system I could for my house.07 November 2025
Technical Journey
I now have a Sigenergy 3 Phase 15KW Hybrid Inverter with 10KW of panels, 32KWh of battery and a Gateway providing full house backup. It’s been a very technical journey to find the right solution for our needs. Maha from Electrifying Australia was very responsive with providing options and responding to the changes I requested. I think my needs where somewhat new for them as I have a Clipsal C-Bus 3 Phase house setup meaning that full house backup was the only real solution. Then came the challenge of the shortage of supply due to the battery rush. Maha offered other options, but I stuck with the Sig option and accepted the November install date (quoted in September). The system was live on the 4th of November.The installation process went well and the team where good to work with and happy to support our requirements. The main challenge was the weather, either getting too hot to work on the roof or raining causing the installation to take longer than expected. The design was also tuned during the installation process (changing the distribution of panels across the north and east sides of the roof).
Why did I go with Electrifying Australia:
- They are responsive,
- Their advice made sense and are open to exploring different options,
- Price was good,
- The others failed to respond when they said, proposed things that did not make sense, quoted on products they where not using on their own home (they were installing Sigenergy at home but suggesting something different for me without a good reason), and quoted a higher price.
I would do it again - Yes.
The one thing I did not realise was how much heat a 15KW inverter creates. I now have a heater in my garage. Something to keep in mind for people thinking about installing solar.
04 November 2025
Smooth Installation and Great Support Throughout
The sales and quoting process was clear and straightforward, with helpful advice on system options. Zac and his team installed the panels and inverter in no time, even on a very hot day. They were polite, tidy, and professional, and Zac showed me how to monitor the system and use the inverter/charger app, making everything easy to understand.The customer service was excellent. They organised the grid connection, followed up to ensure everything was working.
Overall, I’m very happy with the system and would gladly recommend them.
04 November 2025
Battery Installation
Dealing with Electrifying Australia was a good experience with no problems. All my questions were answered and the process proceeded quickly from initial discussions to installation of the new battery.The installers came on the scheduled day and completed their work without any issues. The system is working well and it is great seeing the battery charge up to use when the sun has gone down.Battery rating: 5/5
04 November 2025
Competitive pricing and quick service.
Sales provided good information and cheap pricing compared to others even though the inverter was entry level, it was still the better of the entry level.For a small system like what I got, it does the job well.
Installation went smoothly and all was working as expected.
30 October 2025
Top of the range Solar Cells, Inverter and Battery as well as great installation. 9.7kW aiko 470W solar panels + 19.2kW Goodwe battery + 10kW hybrid inverter.
I contacted Electrifying Australia when I saw that it had high ratings with excellent reviews.The quoting process for my needs was originally started by team member Jaye with interaction by founder Shyamal.
After discussing my house needs (worked out via Energy bills I have paid in the past four quarters) it was agreed that the following system was required. This consisted of 9.7kW Aiko 470W solar panels, 19.2kW GoodWe battery and a 10kW hybrid inverter. Electrifying Australia gave me the full government rebate in regards to the GoodWe Battery. I visited the factory at Smithfield, Sydney to view the products we were purchasing. The Founding Director of the business, Shyamal Pal stopped what he was doing and gave me VIP for half an hour to explain the system as well as view the products. Real satisfaction! After two weeks of purchasing the system the solar installers arrived at the agreed date and time. I was very impressed with the hard work these installers put in to put up the system. They also gave me lots of advice on the installation such as where I was to obtain maximum generation from my system. After 6 hours of installation they had me inspect their work and I found that it was neat and tidy. They organised the grid connection and then explained, in simple terms, how to use the app on my phone to show me the generation produced and how much excess was going into the grid. So far, after 3.5 weeks, I have made $275 from exporting surplus to the grid. The battery supplies energy to my dwelling during the night re fridges, aircon, TV, lights, etc with still plenty of battery left in the morning before sunrise. I am more than satisfied with this top of the range system and top notch installation. Lou, Cronulla.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
27 October 2025
Great to deal with, professional, punctual and responsive to emails/calls. Highly recommend.
Sam at Melbourne home show knew exactly what we needed and quoted a good price. Service provided by office staff (Hazel and others) was punctual, responsive and very helpful. Installation went smoothly once goods arrived after a slight delay as they ran out of stock. Compensated for delay with better panels without us even asking. It was completed in 1 day in 30 degree heat by 3 men who were punctual, tidy and although very tired when all was done, still remained cheerful and polite to the end. All checked to ensure system was working well before they left. Unfortunately at 6.00pm after a hard day on the roof, no time was left to explain to us properly how the app worked but it’s not hard to work it out. Work was professionally completed and battery placement, discussed early in the piece, is in a good and safe location. Very happy with purchase and service. Thank you Electrifying Australia.20 October 2025
The process was smooth and the product is working well.
Everyone from sales to install was great. We are almost off grid now :-)18 October 2025
On time and always answer calls, the technician Evan came on Sunday to fix the connection.
It was pretty straightforward they handled everything and installation was done earlier than expected.16 October 2025
Good experience overall although some frustrations
Excellent sales person and proposal process was quick and easy.Installation went smoothly and the installers were very professional.
My issue related to the handover from sales once the proposal was executed and then having no contact from the company for over a week in relation to booking in the installation. This was an issue for us as we were away for a 2 week period and wanted to ensure that we were around when the installation occurred. Electrifying Australia did get back in contact after I chased them twice but trying to contact them subsequently via their 1800 number was a complete frustration as the dozen times that I tried to contact with them failed. Ultimately managed to contact them and the process from there on went smoothly.
Overall a good experience but with some frustration.
Battery rating: 5/5
14 October 2025
Really happy with the experience, 5 stars from me!
Electrifying Australia did an excellent job installing solar panels at my house. Their pricing was great and the whole process was simple and hassle free. Their consultant Noah was helpful, knowledgeable and frequently followed up to make sure everything was going smoothly. The installers were friendly and even helped set up the mobile app so I can easily track my system’s power generation. Really happy with the experience, 5 stars from me!Panel rating: 5/5
14 October 2025
Good value and service
Only 2 of the three companies recommended followed up with a quote. Electrifying Australia then followed up to check was it OK. They supplied a good mid range brand ( Anker) and had a short wait time. I supplied drone photos and measurements but the first installers to arrive thought the roof too slippery and left. Different installers came 4 days later and seemed to not have issues. They could have done with 3 men not 2 as both worked until late to finish the job. No deposit was required and payment was only required on my satisfaction. I was shown the Anker app but no manual or induction to the system.11 October 2025
Fantastic solar installers
The guys did an amazing work right from the initial sales conversation to guidance on a tailored solution for my situation to the installation and post installation support. I highly recommend them.11 October 2025
Anker Battery and Solar Panel Installation
Electrifying Australia was a pleasure to deal with. From the beginning Simon was able to explain the best solution for the installation of our Anker 30Kw Battery. We where able to install a further 5.1 kw Solar Panels to increase our current system of 8.2 kw Solar. The installation of the panels and battery was done within 2 weeks of accepting the proposal. The installation team were great installing the system and explaining the operation of the Battery and associated App. Simon even followed up a few days later ensuring the system is operating accordingly and answering any question I may have. Overall a good experience and would not hesitate in recommending Simon and his team from Electrifying Australia.Panel rating: 4/5
Battery rating: 5/5
11 October 2025
Brilliant stuff
Accepted quote for battery during a busy period but only had to wait a few weeks after stock arrived. Installers were fantastic and took time out to carefully explain the operation and app. Very happy and haven’t used any electricity from the grid since installation.Inverter rating: 5/5
Battery rating: 5/5
10 October 2025
High quality solar system and installer
Electrifying Australia provided an exceptional customer experience from start to finish. The sales and quoting process was prompt, informative, and resulted in a well-documented, competitively priced system proposal. They efficiently managed the grid connection application prior to installation. The installation team was phenomenal: punctual, polite, and highly experienced. They installed the system quickly and provided a comprehensive handover, clearly explaining the system components, app setup for monitoring, fault detection procedures, and confirming the company's proactive remote monitoring service. I highly recommend Electrifying Australia for making the entire process remarkably simple and seamless.08 October 2025
Outstanding service
I recently had a 19.2 kWh battery system and EV charger installed by Electrifying Australia, and the entire experience was outstanding. From the very beginning, their team went above and beyond to accelerate the lead time and fit us in much sooner than expected — a rare level of responsiveness these days!The installation process was efficient and professionally managed, with the crew working cleanly and clearly explaining each step. We did encounter a minor technical issue during commissioning, but it was resolved promptly and professionally with great communication throughout.
Overall, we’re extremely happy with the quality of the work, the speed of delivery, and the team’s dedication to getting everything running perfectly. Highly recommend Electrifying Australia for anyone looking for a seamless battery and EV charger installation experience.
06 October 2025
The battery is great and installation was seamless.
The battery is great and installation was seamless.App works very well and is informative and easy to manage.
Flexibility is terrific including scheduling Rapid Battery Charging in off peak, although we have only used this once.
We virtually never download electricity from the grid. Even though the feed in tariff is low it is generally enough to offset the daily supply charge, so daily cost is almost always zero.
We could not be happier with the performance.
Battery rating: 5/5
01 October 2025
All good things come to those who wait.
After a slow start with products not being in the country, an extremely swift and smooth installation occurred. No trouble to install in the place I wanted it. Great installers also. Couldn't even get them to leave the boxes i could have used. Highly recommend Electrifying Australia. Thanks again Sam30 September 2025
Great service with value for money
We really recommend this company. Bought a solar plus battery and they kept us informed all the way. Installation process was really smooth. The crew came on time and did a great job.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
30 September 2025
Electricfying Australia, + 1 additional home :)
Noting that I have a complex roof and until recently a lot of encroaching neighbor's trees causing lots of shading, they were very patient in providing revisions of quotes and options to try to best suit my circumstance. They demonstrated initiative to try to get me the "best" setup that fitted by budget. The scheduling of the installation experienced a number of delays (to be fair it was during the weeks of heavy rain) but they came good within reasonable time (which I very much appreciate). There were some misunderstanding during the installation process and we were able to come to a quick and agreeable compromise/arrangement. Overall the experience has been positive.28 September 2025
Install was good and on time, site was left clean and tidy Did have some commissioning problems that where promptly attended to,had some faults on a Saturday and Sunday and called techs who sorted out
Install was good and on time,site was left clean and tidy.Did have some commissioning issues that where address via techo on line.
The customer service and follow up was excellent.
The company sent out a techo to check and monitor soft ware update and go over system.
So all said and done a good job.
Thanks for solar quotes again.
Matt.
Panel rating: 5/5
Inverter rating: 4/5
27 September 2025
Professional in every way
Shaymal and his team were excellent from start to finish. Shamal gave us the best quote possible and was promt and helpful throughout. The team turned up when they said they would, and were courteous and efficient.Panel rating: 5/5
21 September 2025
An amazing experience
From the quote to the installation the team at Electrifying Australia went above and beyond my expectations. The installation team ensured everything was done properly. They spent the entire making sure the system was set up properly. Ibrahim was amazing as is the rest of the team.Inverter rating: 5/5
20 September 2025
I couldn’t have asked for better - all aspects
Most efficient & patient salesperson.Once I accepted & paid deposit, the unit was professional installed within 4 hours on the arranged day, from recollection - within a week.
Everything was arranged for me (grid connection, etc), & I was given instruction on how to read, using backup, app download, etc
I couldn’t have asked for better.
Battery rating: 5/5
19 September 2025
Fantastic customer support and installation
Easy process from start to finish. Sales and support team amazing and get with updates.Installation team friendly and quick
Battery rating: 5/5
18 September 2025
Good trades with care for customer property. Installed professionally.
I recently had a battery and inverter installed by Ibby, and I couldn’t be happier with the service. From the moment he arrived, Ibby was professional, friendly, and clearly experienced in what he was doing.He completed the installation with precision and care, made sure everything was set up properly, and took the time to explain how the system works. The wiring was neat, the setup was clean, and he left the place spotless.
Ibby’s work exceeded my expectations — reliable, efficient, and done right the first time. I’d highly recommend him to anyone needing battery or inverter installation.
17 September 2025
Peaceful and perfect solar installation
Whole process was smooth and peaceful.Technicians from Electrifying Australia did house visit to walk us through the quote and to do the property inspection. Installation was quick and we were explained everything about the setup and details regarding the app.
I would definitely recommend this installer.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
15 September 2025
Solar panels and battery
From initial contact to completion, all staff were polite, friendly, efficient and knowledgeable. This made the whole process understandable and pleasant. I feel that the staff went out of their way to ensure that each step was explained fully.12 September 2025
An incentive was offered by Electrifying Australia for this review. Learn more here.
Excellent Service
I was introduced to Electrifying Australia through a friend, who told me they would take great care of the installation process. From the start, I felt supported by their team. I had the pleasure of meeting Jevan, Ibrahim, and several other staff members, all of whom were professional, approachable, and attentive.The quoting process was clear and straightforward, and the installation itself went smoothly from beginning to end. The team not only completed the job efficiently but also helped me set up everything, making sure I understood how it all worked.
I’m genuinely impressed with their service and highly recommend Electrifying Australia to anyone looking for a reliable and professional team.
09 September 2025
Professional in all aspects
All aspects of taking patient time with my quote, very quick, courteous & tidy tradesmen who did explain operation & app installation.All in all - quick, efficient & punctual.
Very happy with my decision to go with Electrifying Australia, no regrets at all.
I felt like a valued customer.
Battery rating: 5/5
08 September 2025
An incentive was offered by Electrifying Australia for this review. Learn more here.
Excellent experience with Electrifying Australia and Simon.
I had an excellent experience with Electrifying Australia, especially thanks to Simon, the sales manager. Before reaching out to Simon, I spoke with many agents in the same industry, but none of them came close to his level of product knowledge, transparency, and competitive pricing.They installed Battery and solar and they retrofit with my existing solar.
From the very beginning, Simon made the entire solar and battery installation process smooth and hassle-free. What impressed me most was his follow-up after installation—he personally called to ensure everything was working well and to ask for feedback.
A great example of his service and commitment was when the LCD of the inverter had a blackout. Although his team restarted it and it worked, Simon didn’t hesitate—without any questions asked, he replaced the inverter completely. This shows the level of after-sales service and support you can expect from him and his team.
I’m extremely happy with the installation, the service, and the overall experience. I highly recommend Electrifying Australia and Simon to anyone considering solar and battery solutions.
Inverter rating: 5/5
06 September 2025
Good product, fair price, well installed. Communication weak at times.
John, my EA salesman, was knowledgeable and helpful. When my orginally contracted battery became unavailable after paying the deposit, he worked hard to find a suitable replacement for my specific needs and at a very fair price.EA administration team were a little slow initially to communicate delays to me, and I had to drive the process from my end. However, close to the install date, communication became regular & thorough.
The installation contractor team was difficult to communicate with before installation day, including not showing up for a booked site inspection. On installation day itself, they were competent and hardworking, and I have a battery that I'm completely happy with. The installation team thoroughly explained every aspect of the task and answered all my questions.
Electrifying Australia are an honest company selling a good product. Their contracted installers clearly know what they're doing! Their customer communication, especially regarding delays & with the installation team, is an area where improvements could be made.
06 September 2025
Pro service, Quick installation
The process was swift. The installers were friendly and professional. Thanks Maha for getting this done.04 September 2025
Honest and reliable
From the initial quote with Ethan through to installation by Jason, I was impressed with the professionalism and quality of service from Electrifying Australia. The battery and inverter were installed neatly and tidily, with clear attention to detail.This responsiveness, combined with Ethan’s clear communication and Jason’s pride in his workmanship, is to me the mark of a truly trustworthy company.I would highly recommend them
04 September 2025
Honest and Excellent job
From the initial quote with Ethan through to installation by Jason, I was impressed with the professionalism and quality of service from Electrifying Australia. The battery and inverter were installed neatly and tidily, with clear attention to detail.This responsiveness, combined with Ethan’s clear communication and Jason’s pride in his workmanship, is to me the mark of a truly trustworthy company.I would highly recommend them
01 September 2025
Everything went smoothly
Happy with the quote and the results. Noah from Electrifying Australia was patient explaining how it works, he found a good battery storage solution for our house and at a good price. The installation went well, everything looks good. Would recommend them to anyone.Inverter rating: 5/5
Battery rating: 5/5
31 August 2025
Committed installer
Installed my solar system including battery and the charger of Sun grow. Which now runs very nicely and really happy with the outcome.I would highly recommend this guys who are dedicate in their job. Well done team, big thank you.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
28 August 2025
A great experience
The team at Electrifying Australia are very professional and it was a great experIence overall from the quoting through the installation and after sales service. James and Bijoy are very knowledgeable and experts in their field. Highly recommended.27 August 2025
Excellent experience with Electrifying Australia
Excellent experience with Electrifying AustraliaI recently had Electrifying Australia install a new 15 kW solar panel system, paired with a 25.6 kWh battery, and a 10 kW inverter, and I couldn’t be happier with the experience and results!
From start to finish, the team was professional, knowledgeable, and incredibly thorough. They took the time to explain the entire process, answer my questions, and customize a system that perfectly meets my energy needs. The installation was seamless, with every detail meticulously handled, it's clear they take immense pride in their work.
The system itself is performing flawlessly, and I’m already seeing significant savings on my electricity bills. The combination of high-efficiency solar panels, the robust battery storage, and the powerful inverter ensures I have a reliable and sustainable energy source day and night.
What truly sets Electrifying Australia apart is their customer-first approach. They made the whole experience stress-free, delivering on time, and exceeding my expectations in every way.
If you're considering going solar, I can’t recommend Electrifying Australia highly enough. They are true experts in the field, and a pleasure to work with.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
27 August 2025
Amazing Experiences from Beginning to End
What an amazing experience with this company. One of my friends recommended me and it is a great experience. They are honest on recommendation, pricing was very competitive. Shyamal and Jason from installation was a breeze to work with. Highly recommend.I have installed both solar panels and 30kwh Anker Solix battery.
Battery rating: 4/5
25 August 2025
Professional and respectful installer
Quoting: quick response and not pushyInstall: professional. On the day of install it was raining. The installer still turned up but after assessing the situation it was deemed unsafe to be on the roof. This is completely understandable. We rescheduled and the installer turned up as agreed and installed the system.
Customer satisfaction: they made sure I understood how the system works and how to use the app and if I was happy with the install. I did have an issue with the way the bird netting was installed, so the installer changed it to meet my requests. For me, making sure the customer is happy is very important. Electrifying Australia did exactly this.
Panel rating: 5/5
Inverter rating: 5/5
25 August 2025
Well priced and greta service, can highly recommend.
The sales and quoting process was timely, comprehensive and accurate. i knew what I was buying and at what price.also showed me how to set up the app to monitor the KWH generation.
Panel rating: 5/5
Inverter rating: 5/5
24 July 2025
An incentive was offered by Electrifying Australia for this review. Learn more here.
Fantastic solar company with good service of installation and customer service.
Sales/Quoting Process:The sales and quoting process was smooth and straightforward. Everything was clearly explained, and I appreciated the transparency with pricing and timelines. The team was knowledgeable and answered all my questions patiently.
Installation:
The installation went really well. The installers were polite, punctual, and very tidy throughout the job. They respected the property and made sure everything was cleaned up once the work was done.
Customer Service:
Customer service was excellent. They helped organise the grid connection promptly after the installation and even took the time to show me how to use the charger. The support throughout the process made the whole experience stress-free. Highly recommend!
This 1.00 star review was removed at the request of the reviewer
Learn More
Excellent experience with Electrifying Australia
The whole process was smooth. I met Electrifying Australia in Easter Show and left my contact details. A few days later, James called me and asked for my information. I told him what I would like to do, and he provided instant suggestions. The initial call took 45 minutes. After that, James sent me a list of options with different price points and green loan terms. He then called me to explain those options. He was knowledgeable to answer all my questions, which is important for me to make decisions.The installation was smooth, and James continued to answer my questions even after the installation was completed, the system started to run, and the loan was granted. I switched to Amber, and James's connection with them helped me to speed up the onboarding.
Overall, I received excellent customer service from Electrifying Australia throughout the whole process.