Hunter Solar Solutions Reviews
4.6
Leave a review Based on 105 ratings Aus Ranking
- 5 star 33
- 4 star 69
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.25
- System Quality 4.61
- Customer Service 4.71
- Installation 4.77
Timeline
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Hunter Solar Solutions is a Solar Power Installation company based in Boolaroo and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
Hunter Solar Solutions Solar Reviews
Outstanding installation, great knowledge
Hunter Solar Solutions did our installation and were outstanding in their level of knowledge and professionalism throughout the process. The owner, Wayne, came to our house to inspect and advise on our needs. He listened and gave great advice. The Enphase system was installed as quoted and in the timeframe; it is performing exceptionally. I highly recommend them a company to deal with. Show additional informationPleasure to do business with!
From the outset the process was informative and efficient. Our questions were answered and the installation went ahead quickly and as promised. Hunter solar organized the grid connection and the new meter is to be installed in two weeks! Show additional informationExcellent Service
The sales/quoting process was very quick, informative and I felt that they knew what they were talking about. The installation was excellent. They were very punctual, efficient and left our premises very tidy with no rubbish lying around. The customer service was excellent they organised the grid connection and sent emails detailing the system and after hours support in a timely manner. Show additional informationThe installation was smoothe but we still don’t know when it will all be hooked up to the grid
The sales representative was clear and straightforward and we are happy with the service.The installers were very well organised and really polite people.
The only issue is that we have heard nothing more about getting the project closed out and have the new meter put on.
I get the feeling that it has been palmed off to the energy provider and because we have paid then there is no incentive to finish the project by closing that loop Show additional information
all inclusive
fine. no fuss, on time and politea fraction late but very neat job
yes Show additional information
Informative and brilliant installation
From quote to installation there was no pushy sales but informed and professional information. Even to the point they indicated that competitor was very good but pinned out differences of there product and was up to me to decide.Now system installed monitoring system easy to commence and easy to understand.
A bonus was that all system is behind Meyer box.. No large "box" on our wall. Show additional information
Knowledgeable, quality service and installation
Informative, no fuss quote and site visit.Fast and neat installation.
Grid connection was lengthy, due to the energy retailer, not HSS. They provided information to the energy retailer the day after installation Show additional information
Installer late arriving would have appreciated a message saying they will be late
Salesman great installation was great on ce they got here They were not punctual but polite and tidy. The connection happened today and was very good. All was arranged by Hunter Solar solutions Show additional informationGreat installer and customer service
Great customer service, came to my house to do proper quote and explain everything to me, easy install with quality system, very happy. Show additional informationTop star billing in every department!
Hunter Solar Solutions has now installed the second lot of the Enphase system for me - an increase of four on the eight installed earlier. It's the second because I have been so pleased with the first. I'm happy to say that I'm also delighted with the second. The boys arrived on the day as they said they would and worked without stopping until it was all done. When they left it was as if they hadn't been - not even a bit of wire left. I couldn't even entice them to break for a drink, and it was a hot day. Everything was so neat, so professional. They were friendly as well as professional. Now I'm saving up my pennies to ask them to install the third set of panels which will give me sixteen all up. If you aren't sure what firm to go with, you can't go wrong with HSS. I count them as friends. Show additional informationGreat company
Personal quote with adequate detail.Prompt and quick installation.
Great software for monitoring. Show additional information
Excellent
Hunter Solar Solutions were by far the best option for the best high-quality product and professional service from the time of the quote to the installation, clean up and notifying our energy provider to arrange change over of the meter. The Manager even contacted me to discuss options and was very helpful so I have no hesitation in recommending Hunter Solar Solutions to anyone considering solar panels in the future. Show additional informationFantastic to deal with
The salesperson that arrived to sell the system was not a salesperson at all. He was someone that had 20yrs + in the solar industry and partner in the company. He described the pro's and cons of all systems and then explained there system.I was at work when the install happened but wife said they were efficient, tidy and explained tge system when they were finished. The system has performed flawlessly since install. Show additional information
Great all round solar electrics
Out of the 3 quoters, Hunter Solar was the only one to come to my house . the other two would only quote over the phone. Hunter Solar's was not the cheapest quote but their quote included the best quality products based on Solar Quote's standards. And they were prepared to come to my place without asking them. Lynn, their technical/sales person was very knowledgeable and put up with me changing my mind a number of times(!!) The instal happened at the appointed time and the installers were punctual, friendly and very tidy.They submitted the required paperwork for the grid connection very promptly and I was contacted by my retailer to arrange for the meter changeover etc within two days of the system installation. The grid connection is scheduled to happen per my retailer, within the next 15 business days. All good so far! Show additional informationgreat installation
Hunter Solar Solutions were very professional in their whole approach from start to finish. Show additional information
The installation process was stress free.
Everything explained, no mess left behind, paperwork put through to energy supplier efficiently and the installation team were very friendly and informative. Show additional information
Everything explained, no mess left behind, paperwork put through to energy supplier efficiently and the installation team were very friendly and informative. Show additional information
very knowledgeable salesperson who wasn't pushy. good customer service and great products
Wayne at HSS was easy to deal with, punctual, friendly, and reliable. This really helped me make my decision when coupled with a superior quality product. Other people seemed more keen just to make a sale. Install is very tidy and they were a good group of installers. They took care of the lot. Show additional informationHassle Free Solar Install
16 panels Installed and operational within half a day, within week we discovered a panel that was under performing. Hunter Solar were prompt check and replace the faulty panel. Only waiting for our Net Meter from our energy provider that is coming this week. Show additional informationBest Technical & Overall System
Quoting & information supplied was comprehensiveComplete package indicated await completion of installation & switch on before final appraisal
Signed contract- installation planned for 25.10.19 Show additional information
Friendly, Professional and generally Nice people
We wanted to add to our current solar system. We got quotes from a few different companies and HSS was one of the only ones that listened to what we were wanting the extra solar for. We asked lots of questions and they were happy to answer them all, they even gave us multiple quotes for different size Systems so we could make the best choice for our budget. When the answers to questions were different to what other companies had said, investigation on Solarquotes.com.au found that HSS were correct.We ended up getting a 4.27 kW system with Enphase Micro Inverters put on our tiled roof, this is working really well. With the Enphase Envoy and the Enlighten App we can see how the new panels are doing and how the old system is doing, all in one place.
The installed team were all very polite and friendly. Two of the tiles did break (these things will happen) and they came and told us straightaway, we had a couple of spare tiles which they could use. I've heard of companies hiding things like this, but HSS are not one of those companies.
At the end of the job they did a great job cleaning up and gave us a great how to demonstration on how to shut down the system if we need to.
In short from the first salesperson to contact us to the last installer leaving at the end of the job, they were all very friendly and professional and generally nice people to have in your home. Show additional information
Arrived when they said they would. Installation done and dusted by lunch time. great serviceKnowledgable
Knowledgeable sales team, installers arrived on time, they were all efficient, polite and willing to explain what they were doing. Organised with our current supplier for the meter to be changed. Made the whole process very simple. Show additional informationEasy installation
Everything went to plan with crew turning on time and installed in hours. Went with enphase equipment as this technology is what I wanted. More than happy with salesman and after sale service. Loving it all round. Show additional information
I cannot rate on value for money and quality of system until the smart meter is installed and it starts generating electricity.
I would like to say thank you Finn for your website and information provided.
The information packs you sent me helped me to construct a comparison spreadsheet and the information on your website about panels and inverters was an enormous help choosing my system. Show additional information
I would like to say thank you Finn for your website and information provided.
The information packs you sent me helped me to construct a comparison spreadsheet and the information on your website about panels and inverters was an enormous help choosing my system. Show additional information
Did need to have better instructions on how to use the monitoring
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The 'salesperson' was not like most - he knew the industry and discussed all of the options for a system suitable for us, not just for now but for potential future increase in household numbers.
The installation team worked as a cohesive team. No bad language, consideration for our privacy, spoke to both male and female members of our family without 'gender bias'.
Follow up after installation has been great. Show additional information
The installation team worked as a cohesive team. No bad language, consideration for our privacy, spoke to both male and female members of our family without 'gender bias'.
Follow up after installation has been great. Show additional information
We were very happy with the job from Hunter Solar Solutions. Wayne was right across what our needs were and an appropriate system. The enphase system was perfect for us allowing us to use to aspects of roof to get electricity from sunrise to sunset, without having to install multiple inverters. Almost six months on we have had no problems at all with the system and are considering installing batteries to provide us with a contingency for the inevitable super storms coming with climate change. Wayne is my go-to-guy for getting an honest answer on the way forward for this.
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Really happy with the service we received from Hunter Solar Solutions. The installation team were polite and efficient, cleaned up everything before they left and even replaced a broken tile they noticed on the opposite side of the house to what they were working. The Enphase enlighten monitoring system makes it easy to plan out our electricity usage so we get the best use of the solar system.
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Quick & efficient installation. Very good team.
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Wayne and Hunter Solar Solutions explained what system we needed and why, then installed on time with minimal fuss. A very professional team.
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I chose HSS for their micro inverter system as it made more sense to me to use those rather than 1 inverter for the 10kw system. He was also the only one that I found no fault with in terms if information. Price was a little higher but I believe it will be worth it in the long run in terms of break downs...
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I would have liked a fuller explanation of the way it might be integrated with a battery in the future
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Dan was fantastic from start to finish. He sat with us and took as long as required to explain everything. There was no push to purchase , just left with lots of information and time to think. He followed up a few days later. Again no push to purchase, just wondering if we had any other unanswered questions. We went ahead with 6kW system and Dan kept us in the loop with progress. When the tradesman arrived. I can honestly say I have never had a nicer bunch of blokes work on my house. They are an absolute credit to the company. Thoroughly recommend this company.
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We were impressed with Wayne`s knowledge and understanding of what we were looking for in Solar system
Wayne worked through the process with us, explaining all aspects of the installation.
Would highly recommend Hunter Solar Solutions if your considering going Solar Show additional information
Wayne worked through the process with us, explaining all aspects of the installation.
Would highly recommend Hunter Solar Solutions if your considering going Solar Show additional information
I was very impressed with the young installers - they were great workers, very thorough and extremely tidy (picking up every scrap of paper and piece of cable). Am still waiting for Origin to connect the new meter - it has been 2 weeks and they quoted it would be fitted within 30 days. I am biting at the bit to save some money and as I can't turn it on until the new meter is fitted - I am very frustrated. Although it has given me time to become conversant with the Enphase monitoring system on the computer to see where our power is getting used every day in every 15 minute section.
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