Kdec Solar Reviews

Based on 67 reviews

  • 5 star 8
  • 4 star 52
  • 3 star 6
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Kdec Solar, Solar Installers

Kdec Solar
Kdec Solar is a Solar Power Installation company based in Albury and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Kdec Solar Solar Reviews

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We were very impressed with Cameron's clear and practical presentation, which was, in fact, more knowledge than sales pitch!
There was nothing wrong with Planet Power Riverina's, KDEC's was just better. (Cola Solar too far away for us)
And then the installation blew us away with pure professionalism......
Extremely happy with both SolarQuotes info and KDEC recommendation!!
Thank you!!
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So far so good, waiting for a response from my supplier and the Vic. state govt. re subsidy. Panels working a treat with Fronius 8.2Kw Inverter. Show additional information
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KDEC provided the more comprehensive quote and were the only firm that offered a hybrid inverter (I had asked that the system would accept a battery) included as part of the quote. They also offered varying options including presenting a case for a 6kw system. Pricing was similar however the other firms only offered a standard inverter which meant more cost to connect a battery unlike the hybrid that would accept a battery without needing any other parts, at a cost, to connect a battery.

Another contributing factor was that KDEC use their own employees to install. Interesting I received an unsolicited quote from a business in Sydney, they were offering a special as long as I accepted their quote in the next two hours. They didn't even get past first base.

Thankyou for your effort in providing two business to quote, and it was not as straight forward as I first thought in deciding which quote to accept. Once I had received all quotes it took about a week to finally make my decision. I rang each business to let them know my decision.
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Hi There, Just waiting now to be connected, panels are up, ect, Just waiting for Kdec's paper work to go thru, Would not have a clue how long it will take . I am with origin energy. they need to come out & switch it over, so I have been informed. Show additional information
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It's too soon to properly rate the system - battery and solar array. There are many aspects yet to be bedded down. Feed-in tariffs are not yet being received, and the Reposit system is not yet doing its thing. Perhaps best to ask me again a couple of months from now. Show additional information
We live 2 hours away from the installer and they were more than happy to come out and discuss our needs, placement of the system and the size that would best suit us Show additional information
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Professional installation, sound advice. Too soon to comment on system performance but looks to be performing well. Yet to have the app setup properly on iPhone. Show additional information
Great local company. Service was hard to fault. They turned up on time for any appointments or work. Work was always completed to a high standard and site left clean and tidy. Show additional information
One eventually contacted me and seemed ok. However, I had already signed with another company. Show additional information
KDEC have been very professional throughout the entire process including any followup. Happy to recommend KDEC to anyone. Show additional information
After my initial email contact for a quote I was contacted the following day by the manager of the company and had about 30 minute discussion which resulted in a follow up written quote. I was pleasantly surprised with both the professionalism and reasonable price, so I went ahead. The system was installed shortly after with a high level of quality and care, and the site left neat and clean. Shortly after they returned and did meter change as part of the quote. At all times the personnel from KDEC were professional and informative in their approach, making sure you were comfortable with the process. I never felt out of the loop.
The system has performed flawlessly since being turned on, and has wireless monitoring so we can keep an eye on output with an app on my Samsung tablet, as demonstrated by the KDEC staff.
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Not the cheapest. Not the dearest. Best value for money. Show additional information
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Planet Power did not follow up with written quote also did return call. One other Gentleman phoned during a conference that he was attending and did not phone back.
I found your site extremely helpful and gave excellent information on Inverters and panels.
I have given your name to others
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Kallan from Kdec solar was happy to spend some time explaining the in's and out's of the whole solar experience to me and my eldery mother in an easy to understand manner. No question was silly and he was upfront about the product and the time it would take to install. He also made himself accessible if we had any further questions or concerns. Show additional information
Highly recommend Kdec and Solar Quotes. Thanks for your help guys you've been terrific. Show additional information
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We were very pleased with Kdec as a service provider, we had a instant quote on the day ,the systems went in as advised the installation was quick, accurate and professional. The systems (we had two solar systems fitted,one at the business and one residential) were up and going within half a day and the power interruption to the business was only minutes. The price was also the cheapest with one other very close and one way over the top. I would recommend Kdec as an installer of a solar system. Show additional information
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Kdec Solar were very obliging and tradesmen were vey professional. I have even recommended them to my friends. Show additional information
The sales assistant was extremely helpful and supplied written information along with his advice. I would highly recomend this company to everyone. Very satisified. Show additional information
A lot of the pre-sale information was useful, however when it came down to particulars about energy consumption, bills, separate dedicated circuits etc I found it to be less so. I chased up the installation, I chased up the follow up, as KDEC paperwork was filled out incorrectly delaying other stakeholders in the process (Origin & Ausnet). I would suggest delaying payment until everything"" is fully functional and working in order to hold the installer accountable, because once KDEC had installed panels and they got cash, it was difficult to get anything further from them. Will be interesting to see if pre sale promises around energy savings etc come to fruition. Waiting with interest on the next energy bill. Show additional information
K-Dec where upfront with their information and used Trina Honey Panels and a cheap Chinese inverter Growatt that they have not had any problems only with one unit, it worked but you could not read the screen. Their quote was reasonable and they employ Grade 5 electricians so didn't have to out source an electrician to have my meter installed. They installed everything and had it up and running that afternoon. They were able to connect it as I had an old meter which started to run backwards, which was good. They took images of the Solar panel serial no's and they were Trina Panels. Everything was done professionally. I choose a local company as you can go to their office if you have any problems. Very happy with the outcomes. Show additional information
The solar industry is very confusing and specifications and quality vary considerably depending on who you talk to. Researching panels and inverters could take a lifetime, there are thousands on the market and while there are market leaders, not everybody can afford the best system. My feeling was to get a reputable supplier who has good reviews and customer feedback as well as an affordable system and trust them and their choice of equipment rather than frustrate myself looking through panel specs I don't really understand.
Solar Quotes took most of the work out of choosing the supplier as they have a number of reputable suppliers and installers around the country on their books. I received three quotes and went with the one that offered the best value for money and provided the best service. I chose standard panels but upgraded the choice of inverter to a Delta Solivia as this, to me, is the heart of the system. I resisted the temptation to go for the best performing panels as I didn't feel the extra outlay would be cost justified and also think that there will be new innovations in panels well before the 25 year warranty has expired.
My system is 2 kw which, for a small house with 2 retirees is adequate, output generally tops out at about 1.85kw over the midday peak performance window but I expect this to climb a bit as the fierce 30+ heat of WA subsides in April as these panels perform best at about 25 degrees, above this the output is degraded.
I haven't had the system long enough to see the benefits of the solar system but I did get a an account two weeks after it was installed and there seemed to be some reduction benefits other than the $10 credit for energy fed back into the grid.
Be aware that Synergy in WA will charge you about $35 to process your application and a further $60 to program your meter, this could increase substantially if you don't have a modern meter box.
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The initial response from the supplier was very quick; next day from requesting quote. However it took a call and a couple of weeks before a visit. Process and options were explained well. Too many options with panels. Had to change preference when selected panel was not available. Installation was on time as agreed but took 1.5 days over consecutive days. Three weeks since installation and still waiting for inspection to enable installation of solar meter. Process will be at least another two weeks. Have spoken to installer who says he has a lot of installations to process. Have spoken to inspector who says he will complete within 1 week of request from installer. Show additional information
As to the quality of the system the answer lies in the years ahead,
Prompt service.
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The company we chose was helpful and pleasant to deal with. However, as with so many businesses that you deal with, the level of attention and follow up seems to fall away somewhat once you have paid your money. Our system whilst installed on the roof is not yet working. The approval and commissioning process is lengthy and somewhat frustrating considering you have already paid out many thousands of dollars. This of course is not the installers fault. Show additional information
System yet to be installed. Show additional information
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Our system took quite a while to get approved by essential energy. It was almost as if they didn't what you to install a solar system!!!

Once we were approved, the system was installed in about 10 days, & the meter changed over 7 days later. The sub contractors who installed the system did a top class job of the installation, was there until 7:00 pm to get the job finished.

The sparky who came to change the meter also did a top class job. All good blokes who knew what they were doing, which reflected in the quality of the finished job.
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I am very please with what I have, and I now look forward to my electricity bill!! Show additional information
The information gained from Solar Quotes helped me make an informed decision. Show additional information
All three companies replied very promptly and I cannot fault them.

We are patiently waiting now to have our system installed, so it is difficult to accurately comment on some of these categories.

Thanks very much for your service though, which gave us options and made it easier for us to contact someone in the industry.
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Steeline Solar's representative Kallen came to our house and fully explained how best to use our electricity requirements to fully benefit from the solar energy. The installation team were fully experienced and had the system up and running in half a day. Very happy with the outcome. Show additional information
Probably should wait until after the system is installed. Show additional information
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We have not had a smart meter connected yet but so far have been very happy with everything, particularly salesman. One of the reasons we chose Steeline was that they are reasonably local, if I had a complaint I could actually speak to them face to face, also the Company Steeline has been operating for a long time. Show additional information
It has been 6 weeks since I paid my deposit and have heard nothing so far with regards to my installation. I hope it is installed before the pricing structure changes come into affect next month. Show additional information
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