Menu
House
House Tablet

Find The Best Solar Deals In Australia

  • 3 Free, No Obligation, Solar Quotes
  • From Fully Qualified Installers
  • With 1000’s of Customer Reviews
  • Competing for Your Business
Finn Peacock Caricature

Ready for some quotes? Enter your postcode now

Red Giant Solar Reviews

Based on 26 reviews

  • 5 star 19
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.81
  • System Quality
    4.77
  • Customer Service
    4.88
  • Installation
    4.85

Show ratings from:

About Red Giant Solar, Solar Installers

In one simple word, Innovators. We’re always thinking outside the box, creating new ways to make solar viable and take your dollar that one step further. Red Giant Solar was established by a team of Solar experts with many years of experience in the industry, hoping to deliver ethical advice and Solar solutions to everyday Australian families and businesses. We aim to solve two problems at once; climate change and your electricity bills. Red Giant Solar is 100% Australian owned, with a team that will educate and inform you prior to tailoring the right solar system for your needs, and have a 24 hour support line to help you care for it in the future.

Red Giant Solar Solar Reviews

We went with Red Giant after hearing about their prompt service. Everything was great from first point of contact, installation was neat and professional. We went with the LG panels as recommended by them and although they were a little more expensive than other quotes we received, it was certainly worth it. Will happily recommend to friends. Show additional information
Fantastic team at Red Giant Solar. Great products and excellent service. Show additional information
Show additional information
Excellent work and good to do business with, look forward to getting a battery off Red Giant Solar in future. All work was punctual and communication was professional. Show additional information
They were very informative and upfront with options and getting the most from the system. They offered a quick start the work after giving the approval. The installation was well supervised and completed on the day decided. We had some problems with the old tile roof and brittle tiles, but the workers kept me informed and repaired/replaced with spares as they went. Other roof issues that were discovered were highlighted for later roofer repair. Prior to the PV installation we had the Meter Box upgraded which was also organised by Red Giant. The overall experience has been very good, particularly with Baker, who has been informative, helpful and not pushy. Show additional information
I always try to consider the value of something over the cost, from my first phone conversation with Baker from Red Giant Solar I had high hopes. I personally value honesty which is a rare trait for a salesperson in any industry but Baker put my mind to ease, happily answering any question I had even with regards on the best way to approach the Energy Retailers to get the best possible return for our Solar investment.

The other credit I want to give is that, once we confirmed the order, the customer service remained at a high level, still maintaining contact and providing updates on the status of our order and Expected times of delivery and installation.

There were a couple of small incidents when it came to the actual installation, a dropped power tool off the roof (theirs, not mine) and a bent gutter where they used a ladder to gain access to the roof itself to install the panels (easy fix). Given my experience with other tradies, this was a minor inconvenience and other than those issues the installation team were, efficient and thorough, I moved where I wanted the inverted installed a couple of times (before any drilling) and they were more than happy to comply with my indecisiveness.

All in all, very happy with all aspects of my dealings with Red Giant Solar and I do fully expect to return to Baker and the team when I am in the market for a battery for my solar system.
Show additional information
Baker and his team were very professional in all of their dealings with us. Time was taken to answer all of our questions and to have us informed about all of the technicalities or possible issues. We never had any concerns because Baker was always quick to return calls and make sure that we were comfortable with the way we were going. I would highly recommend Red Giant to anyone who is looking at getting solar panels. Show additional information
We realised we were paying far too much on our electricity bills for our business. We heard about Red Giant Solar from our friends who had a large system installed on their factory. Their business model is absolutely perfect, the entire team are very knowledgeable and honest in their advice.

Their manager Baker was fantastic, he came out to inspect the job throughout the day and ensured it was installed to perfection. We look forward to saving money through solar and will certainly recommend Red Giant to others!
Show additional information
The customer service with Red Giant Solar was excellent. They kept us informed and up to date with the process. The sales rep sized a system that was within our budget while still using good quality components.

The process of organising the system was quick from the moment we ordered the installation.

On the day the system was installed, the crew were fast, friendly and professional.

I will happily recommend them.
Show additional information
Baker was great to speak with from the start. He took time to explain things to me, and also to help me understand the differences between the the ranges of product combinations being offered. Any time I had a question through the pre-sales and post-installation process, Baker helped me through, and nothing was a problem. Thanks for the great installation and service! Show additional information
Excellent communication and post sales service! Would definitely recommend Red Giant to friends! Show additional information
Baker was pleasant to deal with and very prompt in responding to queries and keeping me informed of progress in the installation process. The installation team was professional and consulted with us on where to place the inverter and the panels prior to installation. The only negative feedback I have is on the Zever Inverter Cloud technology (which allows you to monitor your energy production remotely) - the user interface is not user friendly and I have not been able to log in to the Iphone App itself after creating an online account. Hopefully this will be ironed out in subsequent iterations of the software, as it would be a good tool otherwise. Show additional information
30kw system the way a asked for it to be done... couldn’t be more happy with complete service from red giant solar Show additional information
Impossible to fault. From the first conversation it was clear Baker knew his stuff. I had confidence in his recommendations as they married up with my research as well. Other companies I felt didn’t give anywhere near as honest feedback in comparing products, they tended to push their brands and dismiss others. Baker was upfront about each brand and option so I felt I was getting all the information I needed to make the right decision. The pricing also helped (they were extremely competitive) and I liked the detailed quote as opposed to the lump sum others would only provide. Show additional information
Red Giant supplied what we think will be a first rate system in a timely and efficient manner. The salesperson and the installers were very polite and easy to communicate with. Show additional information
Good workmanship and they were very honest and trustworthy which mattered most to us. We are very happy! Show additional information
Solar expansion - company did understand my special requirements and accommodated me perfectly.
They demonstrated superior technical knowledge and advised regarding current compliance and regulations.
Show additional information
Great company/people to deal with, friendly and professional. Highly recommended. Show additional information
Although installed system has not yet been metered by the grid supplier AGL the system appears to be working as desired. We were impressed by Baker's installation crew who completed the installation over 5/6 hours and left the job in a neat and tidy fashion.They were very polite and accommodating.Baker was quick off the mark getting the necessary approvals and has been very prompt in answering our queries.
A good team and we would be happy to recommend them to any prospective customers.
Show additional information
They had the system installed less than 2 weeks after taking our deposit as promised, after sales support and communication was always prompt. Couldn't be happier as the installers did a very neat and tidy job aswell. Show additional information
Many thanks to Baker and the team at Red Giant Solar. Baker showed excellent customer service, professionalism and courtesy and answered all my questions promptly. I was reassured by all this as well as his excellent product and industry knowledge.
Our paperwork was processed smoothly and the system was installed less than 2 weeks after signing up. Installation was smooth and professional.
I highly recommend Red Giant Solar
Show additional information
Red Giant Solar were great to deal with, are knowledgeable of their products and transparent with their price. We highly recommend them as a competitive and reliable company Show additional information
Installers were prompt and did a good quality installation work. They were able to complete installation on time.They Supervisor was very experienced in his work.I would certainly reccomend to others for quality work. Show additional information
Very helpful from start to finish, process was smooth, I would certainly recommend them to friends. Show additional information
My situation was somewhat complicated by the fact that I had an old much smaller system with panels still working but inverter...not. Plus whatever was done I needed it done quite quickly as I was departing for overseas in a few weeks and we had Xmas and N.Y intervening.
I had a sensible conversation with Red Giant discussing pro's and cons, they quoted a price and committed to finish the work by my deadline. I checked the price and it was competitive and on that basis proceeded. They came, they fitted and they left, the units are producing 5kW, I am happy.
Show additional information
Show additional information