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Solar Smart QLD and SA Reviews

Based on 40 reviews

  • 5 star 14
  • 4 star 23
  • 3 star 2
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Solar Smart QLD and SA, Solar Installers

Solar Smart QLD and SA is a Solar Power Installation company that serves parts of QLD and SA. Here are their reviews as submitted by visitors to SolarQuotes

Solar Smart QLD and SA Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
SolarSmart are a very professional team and I am very happy with the installation.

I purchased 24 Qcell Panels, A Fronius Primo Inverter as well as a Fronius Smart Meter which now tells me how much energy I consume from the Grid or put back to the grid. I has been a Pleasure dealing with Sue. She was fantastic sorting out any issues. She also recommended me to purchase the Smart Meter. I am glad I took her advise.

The onsite Team Chris, Luke and Dylan were very professional with the install. I highly recommend Solasmart. I would not use anyone else. I do hope to purchase a Battery in the future once the prices drop to a reasonable level. Thanks for all your assistance Greg, you have a fantastic team.
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Solar Panels installed on Monday 8th January.
Great job guys. Thanks to Solar Smart SA who have been awesome to deal with.
They quoted me a price late in Dec 2017 which was honoured in the new year without the increase in cost.
Couldn’t be happier.

Anyone looking for the best deal in Adelaide, give Damo a call or message him.
Awesome service and quick installation.
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From the office staff to the installers they where all very professional, they answered all questions that I had ( and there where a few, being new to solar )
I would recommend to any family and friends.
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Right from the first point of contact, we were treated as an important customer (thank you Sue). Information was provided quickly and all questions answered to our satisfaction. Our neighbour had already gone with this company and he too, was very happy. The Installation Team were amazing. On the day of installation, they arrived on time and everything went very smoothly. Chris, the Installation Supervisor was very professional and completed all paperwork for us as well as getting everything set up on our iPad. Why did we choose Solar Smart Qld above other companies - they did everything that a customer would expect - no hard sell, information given that we could understand as a lay person and provided us with extra panels, at no cost, which we thought was great. Since our installation two of our friends have already signed up with Solar Smart to have solar panels installed on the home. Show additional information
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These guys were super efficient, didn't try to upsell, great customer service. Show additional information
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Cannot recommend Solar Smart highly enough. Every aspect from quote through to installation and follow up post installation was first class.
They ranked number 1 in each of my cost, quality, service & lead time categories and overall were a mile in front of my other 8 quotes! An absolute pleasure to do business with.
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The whole team was professional, prompt and to the point from the time we made contact. They gave us options answered our questions offered us incentives to sign up and delivered under time. Our system is actually earning more kWh per day then they estimated so we are very happy. Show additional information
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Great service no complaints from me Show additional information
This is the 5th Solar install I have had in various properties. Northgate (Qld), Chisholm (ACT), Isabella Plains (ACT), Carwoola (NSW) and now Black Mountain (Qld). Of all the installs this has been the most pleasant from start to finish. All staff have been accommodating and very knowledgeable from sales to install. Not being my first install I knew what I wanted and did not choose the cheapest. They provided premium components Forionus Inverter and Q Cell Panels and I am very happy with the configuration with half the panels facing North and half facing North West which maximises the output for longer each day. Special mention to the installers very accommodating and minimised the power outage and were finished by lunch time. I would gladly discuss with anybody off line. I am an electrical engineer/project manager by trade. Show additional information
Prompt & professional service
Clean & tidy workmanship
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Greg from sales made the experience painless. He was fantastic to deal with and although I had lots of questions was happy to give me the time that I needed to make my decisions with no sales pressure from him. I also changed my mind a few times on panel arrangement as well as different inverters and each time was more than happy to fire off another quote. The installation team were awesome. More than happy to talk me through the whole process and answer any questions I had and their workmanship was very professional. Good to see that the "tradesmen" does still exist. Very efficient, turned up when they said they would, neat job and cleaned up after themselves including their packaging. Would recommend Solar Smart to anyone looking to install solar. Show additional information
Very disappointed in company. Whilst i was provided with documentation for the inverter warranty, nothing was supplied for the panels. I have followed this up 3 times by email, and once by telephone and still no details have been provided. This is despite promises made that details would be sent to me. I could not recommend this company for this reason alone.

It seems the only way I will get a satisfactory response is to drive to the company headquarters (about 3 hours away) to get details in person.

Supplier Reply

Good morning Paul,
Please accept my apologies for the delay in the issuing of the said documentation. It was an oversight on my behalf as I was led to believe that it had already been issued to you.
I can confirm that the documentation has this morning (18/9) been emailed to you.
I trust this meets with your approval and should you require any further information or assistance, either now or in the future, please do not hesitate to contact me.
Kind regards
Administration manager
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Thanks to your site Finn you saved me $5000 from the quote I originally got myself then I decided to check your quotes. I used Solar Smart one of your recommended installers, they did a great job without any hassles at all. Thank you, your doing a great service Show additional information
Although it is too early to judge the system on performance, I think that the job done so far looks very professional. Show additional information
Sue at the office was friendly and got back to me quickly, Greg was happy to answer my questions and supplied additional information when required.
The installation team, Chris, Rocco and the young guy with them were friendly and very helpful, Rocco even cleaned part of my gutter while he was up there.
The inverter and the solar panels look neat and professionally installed and the system seems to be working as promised so I'm happy with that.
They were competitively priced and they are local which was a bonus.
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Explained everything honestly and in language we could understand, gave us great value for money, installed promptly and professionally Show additional information
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Other recommended installers did not provide the requested quotes Show additional information
It was all positive right from the start and the team at SolarSmart looked after us very well Show additional information
These guys are great, from quote stage to installation everything was no fuss and quick.
The quality of installation was excellent and the team were happy to present a few different options for the installation whilst allowing me to make an informed decision.
Really pleased with the quality of the work and professionalism that this company shows.
Excellent. Highly recommend.
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I can't rate the quality of the system as yet. It's been on and working for about two weeks, and so far so good. We'll wait for the first bill from our supplier and then we'll be able to make an assessment on the system. I do feel that anything is going to plan and working well. The supplier, Solar Smart, fulfilled every requirement as promised and their agent, Peter, was able to answer any question we put to him. He seems to know the business well and was very polite and respectful.
We had two quotes from your recommended suppliers, the other being Halcol Energy. Their agent, Tony, was equally as knowledgeable and conducted himself in the same manner as Peter and I can't fault either of the companies you recommended.
Thank you for your help in assisting us with our solar installation.
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I cannot judge the quality of the system until I get some history.Some other tenderers have told me that the panels are poor. There seems to be a lot of unverifiable claims of various competitors. There is a lot of conflicting claims about the different offerings and it took me several hours to search the Webb to check reviews of panels, systems etc to make a decision. In the end I requested my preferred installer to change some things (which he did) before selecting him. Show additional information
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The salesperson was very knowledgeable and gave factual answers without the sales pitch. Appreciated the frank honesty which helped when dealing with quotes and experience from the other suppliers and making my choice. They were the only supplier to follow me up. In the end, Solar Smart were the best price and service, but also further reduced their price to sweeten the deal. Show additional information
Sales and installation very efficient and prompt, still waiting on Energex to do the final hookup after receiving their three text messages on the 20/02/17, with the system's connection application, submission and approval notifications. Show additional information
Great company to deal with from start to finish Show additional information
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We have recently had a 6kW solar system installed by Solar Smart and we just can't say enough good things about them. From the timely phone call to follow up our request for a quote, to having the quote done within a week and they system installed the following week they were amazing all the way through the process. The customer service from the team was great - from Sue in the office, to Peter who came out to do the quote to Chris and the installation team... We feel we were well informed about what we were purchasing and the quality of the material and workmanship. It has been a very positive experience for us and we are actually looking forward to our next electricity - we can't wait to see how much we are saving! Many thanks to the Solar Smart team! Show additional information
We are a not-for-profit organisation and the 15kw solar system we had installed has reduced our quarterly bill from around $2600 down to around $370. Show additional information
The installers were great blokes. Show additional information
Professionally installed and staff very friendly and helpful giving the right advice. Show additional information
Greg at Solar Smart was very honest in our dealings, answered all my calls promptly and the guys who did the installation did a great job. I wouldn't hesitate recommening Solar Smart. Show additional information