SolarHub Reviews

Based on 309 reviews

  • 5 star 50
  • 4 star 230
  • 3 star 28
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.09
  • System Quality
    4.43
  • Customer Service
    4.52
  • Installation
    4.54

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About SolarHub, Solar Installers

SolarHub
Platinum Partner

SolarHub is one of Canberra's largest and fastest growing solar companies. They are committed to delivering systems of the highest quality and pride themselves on their outstanding level of customer service. Every system SolarHub install is carefully designed and planned to ensure they maximise the systems performance and your returns.

SolarHub will take care of every step of your project including system design, connection permits, utility paperwork, installation and interconnection. When you sign up with SolarHub you can be confident that you are getting the job done by solar professionals who have the knowledge and experience that you need.

SolarHub Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We haven't had it long enough to evaluate the quality. Obviously we hope we have paid for excellent quality. Only time will tell. How do we rate value for money at this stage? It has only been installed a couple of weeks. The information we received from the sales person was magnificent. Very comprehensive. We were given lots of information so we could make an informed decision. LHe gave us several options and didn't push to have the most expensive. Left it to us to decide, and we chose his preferred option. The installers were very pleasant and efficient. Turned up on time and kept us informed as to where they were at and what they were doing. Consulted us along the way. Very happy with everything. The sales person sent us frequent updates as to procedures, payments, delivery expectations and what to expect,along the way. Highly recommend Solar Hub. It was a very hassle free experience.
The only other quote we received was very basic and a bit tardy. I wasn't given any information to go on, and in the beginning I knew very little about solar. I suppose if I had known what to,ask I would have given them more of a chance, but Solar Hub gave me information right from the get go.
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Should have done this along time ago
Thank you Finn
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Could not recommend Solarhub any better. Highly qualified and trained staff, from specialist down to receptionist.
Installed on the date decided and did not request full payment until fully operational even though this was no fault of Solarhub. This took 3 months until the power supply company tapped down the grid voltage to allow full functioning of the system. Now collecting 5kwh at peak from a 5kw system. Amazing. We couldn't be happier.
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We got good advice on a system that suited our site. Good commumication prior to install which happened on time. Great installers. We are very happy with everything from start to finish. Show additional information
Couldn't fault Solarhub. From the time I had a quote to the time of installation was only a few weeks.
They are not the cheapest, but certainly the quality and assistance is second to none.
As they say, you get what you pay for.
If you are looking for solar installation, look at this group.
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Paid a deposit and the electrician had to come out and check some stuff because the sales person got some stuff wrong. All OK now though and I'm waiting for an installation date. Show additional information
3.6kw system - happily hit 4kw output the other day, which more than meets my goals of significantly offsetting the cost of running air conditioning in summer Show additional information
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The installation went ahead as promised. There were a few minor issues but it was all handled professionally. The system only got installed so will wait to see how it performs and more particularly how the customer service performs if I have any question. Show additional information
Has been very good after sales service resolving a couple of issues. Show additional information
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Gets installed on Thursday so cannot comment on installation as yet but looking promising and sales team are very good.
Thanks,
Dan
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The pricing of two providers was very similar so my decision was based on what they offered after installation.
I was really pleased with the quality of the organisations - they all came out on site, their advice was consistent with my own research and they readily answered my questions.
The chosen provider Solar Hub turned up at the time and date specified for installation. The while progress has been very good.
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Everyone from the installers to the office stars were helpful, informative and efficient. The 2.5kw system has been up and running for a month and all seems to be going well. Show additional information
It is really great being able to access solar quotes knowledge and forums
That information was incredibly valuable
Thank you very much
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The 'fantastic' comment relates to all stages of the selection and installation. The salesperson was thorough and patient, the actual installation went perfectly smoothly with workmen who were helpful and courteous to us and each other. Full marks. Show additional information
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The electrical installer did a fantastic job with the inverter installation - very neat and tidy.
There were some panels that had what looked like a scratch across them post installation. I questioned this with the installer and they returned 2 days later and replaced all panels in question.
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Install booked 7/12/18 Show additional information
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Thoroughly recommend. Technical questions explained and answered. Ever patient sales person, and careful and considerate installers Show additional information
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The supplier we went with was patient, answered all our questions, ensured what we bought was �future proof' so we can add a battery at a later date. All in all a good experience. Show additional information
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Real attention to detail. Were not just interested in getting the sale without ensuring the customer got what they wanted Show additional information
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I wish that i was told by Solar Hub that i could not get on the grid with 2 smart meters on my property their electrician could have fixed it when they installed the solar otherwise they were great Show additional information
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We have had lots of delays getting connected through to the power provider. Best guess seems everyone may be dropping the ball a bit. Show additional information
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Overall a very good experience. Our installation was due today but rain has delayed this until tomorrow. Sales representative was excellent and provided several options at a very competitive price. Communication with the company has been ongoing and timely. All aspects of official paper work and applications has be taken care of on our behalf making the whole process painless. All contact with staff has been positive, polite and professional. Overall I would highly recommend this company Show additional information
The salesman Frank was very informative and consulted me at every step in the lead-up. The installation staff at SolarHub were fantastic even accommodating my request by not drilling into internal walls to run further hardwired connections to the inverter. The installers turned up on time (early) and explained the exact work they were doing. They worked for the company and were not contractors. They knew exactly what they were doing and explained the process in detail. By about 5pm the solar PV system was working and monitoring started. They cleaned up after themselves. As I had shade issues I went with a panel optimisation system (Solaredge). Efficient company who were not the cheapest but did a high quality job. The monitoring hardware was installed wrong initially but they sent out a tech to rectify in a very short period of time. System is working as expected. Show additional information
All the staff at SolarHub have been fantastic, from the sales person, to the installers to the staff in the office. The installers turned up on time and explained the exact work they were doing. They consulted along the way. They worked for the company and were not contractors. They new exactly what they were doing. By about 2pm the solar PV system was working and able to be monitored. They also cleaned up after themselves. I'd highly recommend to others. They were not the cheapest but did a high quality job. Show additional information
The guys at Solar4life were great!! They are local to Canberra and coming out to the surrounding rural area was no problems :) Show additional information
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Thank you for your service and your website!
I had no idea where to start in this technical maze and found your website informative and very helpful.
Providing 2 quotes from reputable suppliers was again a boon - I would not have been confident in my own random selection.
During the quote process I found both suppliers you recommended to us, were helpful, informative and honest.
That their recommendations and information tallied well, also gave me confidence they were both truthful and not overselling or over pricing.

Thanks again Finn

Don Carter
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very good company. Panels and inverter top of the range so hoping make a huge difference to the electricity bill. Installers were courteous and very quick turn around. Office staff insist they will help with inspector and applying for govt rebate (hasn't happened yet) so if they continue with customer service to the end it has been a delight to deal with this company. Show additional information
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