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SolarHub Reviews

Based on 241 reviews

  • 5 star 36
  • 4 star 182
  • 3 star 23
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.05
  • System Quality
    4.41
  • Customer Service
    4.53
  • Installation
    4.49

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About SolarHub, Solar Installers

SolarHub is one of Canberra’s largest and fastest growing solar companies. They are committed to delivering systems of the highest quality and pride themselves on their outstanding level of customer service. Every system SolarHub install is carefully designed and planned to ensure they maximise the systems performance and your returns.

SolarHub will take care of every step of your project including system design, connection permits, utility paperwork, installation and interconnection. When you sign up with SolarHub you can be confident that you are getting the job done by solar professionals who have the knowledge and experience that you need.

SolarHub Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Thanks Finn,

the knowledge and advice from your website was immeasurable - I thank you for taking the time to inform the consumer. I felt well equipped when discussing all of the options with each of the installer representatives.

I highly recommend others to make them selves aware of all the information available to them on your website so that they too, may make an informed decision when deciding on their solar panels.

regards,
Dean
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Overall the service you have put together has proven to be great for us, taking us from novice to being able to make an educated selection in a matter of weeks.
The end result was that once we understood the components and brands and settled on a system size with the components we wanted. The pricing was very similar across all quotes. Our decision was then based on the engagement and the "sales experience", from responsiveness, persistence (but not pushy) and quality.
We ended up with 32 LG Neo2 Panels and a Fronius 8.2 inverter.

The SolarHub guys were great when it came to scheduling, communications and the actual install.

Thanks heaps
Evan
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We chose to go with SolarHub after using Solar Quotes to narrow down our choices. We have been very happy with all aspects of SolarHub including price, service, installation and ease and timeliness in connecting to the grid. It took about a month from the time of paying the deposit to getting connected to the grid and the process could not have been easier. We have already recommended SolarHub to our neighbour and would not hesitate to recommend this company to others. Show additional information
Solar hub were fantastic from start to finish. Everything was explained and process of intstalation was easy and fast. An independent Inspector came and he said everything was done well. So if he was happy, I was happy. Thanks solar hub. Show additional information
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Not installed yet. But best quality solution for my needs. Show additional information
I had limited my quotes to companies that were eligible to install residential batteries under the ACT's NextGen subsidies and SolarHub came up with the best option, best price and made all the technical details less confusing. Right from the quote through to the final walk through of the installation, the team did exactly what they'd planned, were clear, informative and patient while I made decisions.
I'm very happy with the final result and impressed with the Solar Edge inverter's ability to optimise each panel and present the system data online. The LG RESU10 battery is controlled by Reposit and working perfectly.
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The solar panels will be installed in a couple of weeks.

I found Ben from SolarHub particularly helpful. He explained everything clearly and set out which system would be best for my requirements. I felt confident in going ahead with SolarHub because of the company's expertise and the customer service.

Another supplier tried to undercut SolarHub's quote but they didn't contact me for a few weeks after my initial request. I would not have chosen to go with them anyway as I was so impressed with SolarHub's professional approach.

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We have 35 monitored panels and Solaredge to monitor them-we have 2 houses to cover-the kids use more. Installation was great and Charles came out to take us through Solaredge (great phone app). Will look at batteries next year. Show additional information
I pointed out an obscure issue that was quite tricky to fix, but solar hub both acknowledged the problem and fixed it, even though it took some time working with the manufacturer of the equipment. They kept me informed along the way and never tried to fob me off. I would recommend them to everyone :-) Show additional information
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Installers appeared competent, experienced and considerate of our wishes regarding aesthetics of installation. Show additional information
Great advice provided through this web site.. We had three quotes and they were all vey responsive, Solar Hub came out on top because they provided the best feedback and were always available to take our call. We had done a lot of research prior and SolarHub adressed all concerns. Needless to say we have paid our deposit and are just waiting for the install.

This is a great site and we saved app 3k buy using Solarquotes .. we had signed up to another mob and pulled out after reading feedback on this site. Thanks for the advice and I would recommend this site to anyone considering Solar.
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SolarHub were patient in giving me full information. They did not bambozzle me with science
but explained every thing in a clear manner.
The information you gave me online was invaluable in coming to a decision in a field in which I had no knowledge
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We’re delighted that we have it and very grateful for the wonderful service offered by the solar quotes website. Show additional information
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To cut a very long story short, the batteries failed prematurely due to software problem in the inverter, and SolarHub replaced them at their expense.

The system performance has been transformed (to what it should have been in the first place) and I cannot speak highly enough of the support offered by SolarHub and the integrity they have shown. To quote Florian, they aim to be in business for a long time, and they (through no fault of their own) sold me a system that was not fit for purpose, so they were morally and legally required to fix it.
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The process and service from start to finish was excellent we are very pleased with the outcome and would highly recommend. Show additional information
Easy installation and the office and on site team were well coordinated, a minor hiccup when the electrical certification required a follow up visit, but easily rectified. Looking forward to stress free power generation. They tried hard to meet best price and had best sales service. Show additional information
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Frank (the Salesman) and the installation guys were great.
Frank was happy to answer any question I threw at him and he was well informed.
The installation guys were experienced and installed the system within a day and a half.
I would highly recommend Solarhub if you are in Melbourne
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They organised some top installer and electricians, handled all the quality equipment logistics and were flexible on the day it went in. Show additional information
Everything went very smoothly from the moment I contacted Finn. It is still early days since we had our solar installed, but so far we are very happy. Show additional information
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Still waiting for alteration to be approved by electricity retailer to get feed in tariff and any feed in limit so not quite complete. Will finalise review when all done. Show additional information
Too early to tell if the estimates are realistic. We invested heavily, so I do hope that we will get the ROI we have been told.

Disappointing the delay between installation and receiving feed in tariffs. I suspect that this is out of the suppliers hands...
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Great customer service, Solar Hub made the process easy to understand and installation was completed with no hitches. We are eager to receive our next electric bill! We were connected to the grid within a week and watch our production and consumption on the Fronis app. Thanks for the infomation on your website.
We would recommend you for your information and Solar Hub without hesitation.
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I engaged several additional companies outside this process , but found your suppliers and the fact they have been vetted by you to be a significant factor in choosing them. Thankyou Show additional information
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Paid my deposit and within 2 weeks system has been installed and is up and running! Excellent installation team, job completed within a few hours and they tidied up afterwards. Inspector came today and mentioned he never has any problems with Solarhub installations. The Solaredge app is fantastic and its great to see where your electricity is being used. I would highly recommend Solarhub! Show additional information
System not yet installed. Show additional information
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Solar Hub provided a very professional services during all aspects of the solar system installation. I would highly recommend Solar hub to any customers considering a quality solar system. Show additional information
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Excellent customer service, professional installation and speedy turnaround time (less than 2 weeks). Very happy with the overall experience. Show additional information
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The entire process from quote to installation went very smoothly. Luke D was especially helpful. The installation took only 5 hours. I am averaging well above the estimated output, however I have only had the system installed for a week. I can't fault the whole process. I really love monitor the output on my computer via Solaredge. I would totally recommend Solarhub if you are considering installing a solar power system. Show additional information
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System ordered but not installed as yet Show additional information
Not yet installed - long wait list. Show additional information
The installation team was amazing - a birth occurred at home that day, unexpectedly, so they were all parked in by ambulances etc. They could not have been more accommodating. 11/10 Show additional information
Double check the placement before the installation - then double check again before the panels go on.

Panels have been moved as they were to close to the gutter causing a waterfall at the back doors. Rails should have been installed higher on the roof at installation.

I thought i'd done the right thing and picked the right company, could have got what I did at a cheaper price - not all I was told was quite true.
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Not the cheapest system available but we did specify higher quality products and were prepared to pay the premium. Highly professional approach from SolarHub representatives - system not yet installed but we anticipate that continuing to the installation and beyond. Show additional information
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