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SolarHub Reviews

Based on 298 reviews

  • 5 star 46
  • 4 star 224
  • 3 star 27
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.07
  • System Quality
    4.41
  • Customer Service
    4.52
  • Installation
    4.53

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About SolarHub, Solar Installers

SolarHub is one of Canberra’s largest and fastest growing solar companies. They are committed to delivering systems of the highest quality and pride themselves on their outstanding level of customer service. Every system SolarHub install is carefully designed and planned to ensure they maximise the systems performance and your returns.

SolarHub will take care of every step of your project including system design, connection permits, utility paperwork, installation and interconnection. When you sign up with SolarHub you can be confident that you are getting the job done by solar professionals who have the knowledge and experience that you need.

SolarHub Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Has been very good after sales service resolving a couple of issues. Show additional information
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Gets installed on Thursday so cannot comment on installation as yet but looking promising and sales team are very good.
Thanks,
Dan
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The pricing of two providers was very similar so my decision was based on what they offered after installation.
I was really pleased with the quality of the organisations - they all came out on site, their advice was consistent with my own research and they readily answered my questions.
The chosen provider Solar Hub turned up at the time and date specified for installation. The while progress has been very good.
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Everyone from the installers to the office stars were helpful, informative and efficient. The 2.5kw system has been up and running for a month and all seems to be going well. Show additional information
It is really great being able to access solar quotes knowledge and forums
That information was incredibly valuable
Thank you very much
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The 'fantastic' comment relates to all stages of the selection and installation. The salesperson was thorough and patient, the actual installation went perfectly smoothly with workmen who were helpful and courteous to us and each other. Full marks. Show additional information
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The electrical installer did a fantastic job with the inverter installation - very neat and tidy.
There were some panels that had what looked like a scratch across them post installation. I questioned this with the installer and they returned 2 days later and replaced all panels in question.
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Install booked 7/12/18 Show additional information
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Thoroughly recommend. Technical questions explained and answered. Ever patient sales person, and careful and considerate installers Show additional information
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The supplier we went with was patient, answered all our questions, ensured what we bought was ‘future proof’ so we can add a battery at a later date. All in all a good experience. Show additional information
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Real attention to detail. Were not just interested in getting the sale without ensuring the customer got what they wanted Show additional information
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I wish that i was told by Solar Hub that i could not get on the grid with 2 smart meters on my property their electrician could have fixed it when they installed the solar otherwise they were great Show additional information
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We have had lots of delays getting connected through to the power provider. Best guess seems everyone may be dropping the ball a bit. Show additional information
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Overall a very good experience. Our installation was due today but rain has delayed this until tomorrow. Sales representative was excellent and provided several options at a very competitive price. Communication with the company has been ongoing and timely. All aspects of official paper work and applications has be taken care of on our behalf making the whole process painless. All contact with staff has been positive, polite and professional. Overall I would highly recommend this company Show additional information
The salesman Frank was very informative and consulted me at every step in the lead-up. The installation staff at SolarHub were fantastic even accommodating my request by not drilling into internal walls to run further hardwired connections to the inverter. The installers turned up on time (early) and explained the exact work they were doing. They worked for the company and were not contractors. They knew exactly what they were doing and explained the process in detail. By about 5pm the solar PV system was working and monitoring started. They cleaned up after themselves. As I had shade issues I went with a panel optimisation system (Solaredge). Efficient company who were not the cheapest but did a high quality job. The monitoring hardware was installed wrong initially but they sent out a tech to rectify in a very short period of time. System is working as expected. Show additional information
All the staff at SolarHub have been fantastic, from the sales person, to the installers to the staff in the office. The installers turned up on time and explained the exact work they were doing. They consulted along the way. They worked for the company and were not contractors. They new exactly what they were doing. By about 2pm the solar PV system was working and able to be monitored. They also cleaned up after themselves. I'd highly recommend to others. They were not the cheapest but did a high quality job. Show additional information
The guys at Solar4life were great!! They are local to Canberra and coming out to the surrounding rural area was no problems :) Show additional information
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Thank you for your service and your website!
I had no idea where to start in this technical maze and found your website informative and very helpful.
Providing 2 quotes from reputable suppliers was again a boon - I would not have been confident in my own random selection.
During the quote process I found both suppliers you recommended to us, were helpful, informative and honest.
That their recommendations and information tallied well, also gave me confidence they were both truthful and not overselling or over pricing.

Thanks again Finn

Don Carter
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very good company. Panels and inverter top of the range so hoping make a huge difference to the electricity bill. Installers were courteous and very quick turn around. Office staff insist they will help with inspector and applying for govt rebate (hasn't happened yet) so if they continue with customer service to the end it has been a delight to deal with this company. Show additional information
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Solarhub was not the cheapest quote, but we were attracted by the fact that Solarhub was responsible for all stages of the process and came out to our house to assess the site, explained properly what our options were, and used their own installers to do the installation. The Solarhub representative spent some time explaining the ins and outs of what we were planning to do and Solarhub also had good quality components. We were also attracted by the fact that they were opening up a local office in Batemans Bay, rather than being Sydney based with no local presence (as the other quotes we received were from Sydney based companies with no local presence, and our neighbours had some problems with their solar installation by a Sydney based company). The installers were careful and competent and did a neat job. The installation is working well. Show additional information
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Well it is early days, but have not had it inspected yet. Hope all goes well from here. Show additional information
I received 3 quotes with two vey close in price. The inverters were identical but different solar panels. Based on the Solar quotes web site, the panels were on par. I decided to go with SolarHub based on dealing with Frank, he was very happy to answer all my questions and made me feel more comfortable dealing with him. He was not pushy or trying to hurry me into a decision. Show additional information
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I found their sales, trades and support staff on the ball, expert and willing to go the extra mile. They all spoke well of their firm and did not bad mouth their competitors - this is really important in a smallish place like Canberra where keen and clean competition gets more business than quick and dirty. I am happy with the products and their performance so far. Would I do it again with SolarHub? Yes, without a second thought. Show additional information
Lovely people to deal with. Very happy Show additional information
A cut above the rest... No sales gimmicks... An actual office and not some dodgy home setup or overseas base and a real person to talk with rather than being 'pitched' or sold too.

It's pretty simple....you pay more for the best system....period. It's not that hard people. If you can't afford a good system...save up and get one or don't complain when you get sold the best system for an unbelievable price..............and then it's riddled with problems.
Your mindset is the problem.
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Three months after the installation, the system is performing as expected. The installation was done promptly and professionally, the sales person was very nice and knowledgeable. I highly recommend SolarHub Canberra. The only issue I have with the whole process is that we were never told of additional/different metering charges. After installing a new smart meter it was compulsory to sign up for one of two new ActewAGL's payment options resulting in supply charges being around $200 for three months instead of $80 for the same period before the solar installation. Being ripped off by an ACT government-owned corporation, not surprised at all. Show additional information
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