Adelaide SolarSafe Reviews
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About
Adelaide Solar Safe is a family owned and operated installation business that was established in 2009; servicing the greater Adelaide region. As well as solar panel and battery systems, the firm also offers EV chargers and heat pump hot water systems.
The company says:
"Our team of accredited designers and installers can provide easy step by step solutions for all your needs. We do all the paperwork and co-ordinate all the relative processes on your behalf.
Whether you're on the coast, the plains or in the hills, we'll design and install to suit your individual needs. For peace of mind and local knowledge, contact us now for your free system design service."
Update 08 Jul 2025: the business restructured, previously trading under ABN 80 565 592 205 and now trading under ABN 12 678 858 903. All customers will be supported.
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Adelaide SolarSafe.
Reviewers report paying: $10,000 - $26,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel, inverter, battery, EV charger and hot water heat pump brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
Hot water heat pump brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Adelaide SolarSafe Reviews (31)
Show Most Recent reviews from All time across Australia
Average Scores
4.9/5
Value for money
4.9/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 26
- 4 star 5
- 3 star 0
- 2 star 0
- 1 star 0
31 August 2026
24 August 2026
Great solar and battery system, easy install.
Adding in an 18kwh battery to our sigenergy solar system previously installed by Adelaide Solarsafe last year.Was very happy with the quote and the install was scheduled for a couple of weeks after acceptance.
Team arrived on time, were very polite and professional, explained what they were about to do and discussed what they required. All arising were cleaned up when they were finished and the system is working well.
Customer Service phoned a couple of days after install to confirm we were happy with the system and all was working well.
Overall very satisfied with the service and products provided by Adelaide Solarsafe
Supplier Reply:
Than you for your 5 star review Alex . We appreciate you coming back to Adelaide Solarsafe again:)16 August 2026
Original Review on 20-10-2025:
Overall very good experience
The sales person was thorough and professional, as well as informative and responsive to questions. He brought a drone and used it to view the existing solar array on the roof, enabling him to better advise on feasibility of expansion. He also provided detailed, plain English explanations of different options and approaches to battery addition. These included the implications for future household power use and power provider plans to best match battery plus solar option(s). He inspected our property to see where we thought the battery and related system pieces would go and offered his opinions. Those resulted in a couple of minor changes - both for the better.He provided detailed quotations within a week and they clearly had been designed with our specific situation in mind - not based on a template with cut and pasted changes.
We were able to get the installation scheduled for our preferred date, which was 2 months away. The installers arrived promptly on the specified morning, but not too early. They were polite and efficient. We were able to carry on our normal routine with only a short power interruption in the early afternoon (~90 minutes). They gave us plenty of warning and were happy to fit the power cut around our needs.
The installation was scheduled to take 2 days but the team were finished in 1 day. Locating battery and system components followed the plan discussed with the salesperson and resulted in an easier installation, according to the leading hand.
Once installed, they took us through the app installation and briefed us on its use. That went as well as could be expected and teh app is pretty well designed. I am finding it more accessible and useable than most such tools. They also briefed us on the components of the system and the procedures involved in switching them on and off, isolating parts of the system, etc. They performed a backup test by switching off the grid supply and the battery continued power supply seamlessly. They also tested the AC charger installed for use with our electric vehicle, to determine the maximum charging power available.
Overall, our experience has been excellent, from quoting through to installation. We hope our ongoing experience using the system will be similarly excellent.
Supplier Reply:
Thankyou Peter, for your amazing review. Our team will be very pleased to see that they have been acknowledged for the awsome work they do :) Feel free to reach out if we can be of any assistance.10 months later we asked Peter: "Are you happy with the performance of your system so far?"
Yes - and I'd say it's performed better than I expected. We didn't pay anything for power from the grid for 7 full months after installation. System was installed in October 2025 and our first bill above zero was in June 2026. That included recharging our electric vehicle routinely and occasional use of our air conditioning during the summer months.I had expected to get perhaps 4 months of zero bills so getting 7 months was outstanding. The positive bills only began when the weather changed (more cloudy days), days shortened and we started using our heater heavily.
06 August 2026
Great Instalation
All aspects of our sola battery installation was great. Once it was all connected up and going, the installer sat down and showed us what the system can do for us in saving money. I cant praise the installer enough, they were polite, punctual, and very tidy. i highly recommend Adelaide Sola Safe for anybody wanting a great system and service.Supplier Reply:
Hi Peter , Thank you for your 5 Star review. I'm pleased our team were able to sit down with you and run you through the monitoring app :) Feel free to reach out if you need any further assistance .05 August 2026
Solar system satisfaction
The sales process was undertaken professionally and the sales agent explained what was available and how and when the installation would occur. The agreed contract was completed on time and on budget. The installation team were very professional and explained the system, how to monitor the GOODWE app and left the work areas clean and tidy.Supplier Reply:
Hi James , Thank you for your 5 star review. Our team appreciates your feedback :)
29 July 2026
5-Star Service from Start to Finish
would like to thank Adelaide SolarSafe for the outstanding installation of my new GoodWe battery system and the additional electrical work they completed.From the very beginning, the quotation process was simple and straightforward. The team was professional, responsive, and never pushy, making the entire experience stress-free.
Communication throughout the process was excellent. From placing the order through to installation, I was kept informed every step of the way, and any questions I had were answered promptly and thoroughly.
On installation day, everything went smoothly. The installers arrived on time, conducted themselves professionally, and took great care to ensure the installation was neat, tidy, and completed to a high standard. They also took the time to walk me through my new system and explain how everything worked, which I greatly appreciated.
I am extremely happy with the result and would highly recommend Adelaide SolarSafe to anyone considering a new solar or battery installation.
Supplier Reply:
glad to see that your happy Allan. thanks for your support, and the 5 Star rating:)22 July 2026
Good company to deal with
Very happy from start to finish. Competitive quote, great customer service and a reliable install. Everything was explained to me after the install and the app works really well. I would recommend Adelaide Solar Safe without hesitation.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thanks for your 5 star review Howard , your kind words are appreciated :)17 July 2026
Highly Recommended Installer
Adelaide Solar Safe were first to contact and send out someone to site and quote. He was very friendly and helpful gathering all my requirements and providing options as we had an older existing system and returned a quote very quickly covering these options.On install day the guys arrived early and got straight to work, they were super friendly and polite also and confirmed the install process and requirements and got to work.
The install was clean, i was worried about conduit runs etc but none of that.
On top of that they also found a couple of broken tiles and moved then to the eaves to make replacing them easier for me and also cleaned out some moss from the gutters.
Complete legends and extremely happy with their service, A+++ experience.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thanks for your 5 Star review Jamie . Its awesome that our team went "above the call of duty":) Not sure if gutter cleaning will be added to their job spec though :)
12 July 2026
Great personalised service. We didn’t know much about panel or batteries and they were happy to give us helpful info.
All parts of the process were great - would recommend this company easily…and already have.Supplier Reply:
Hi Lee , Thank you for your 5 star review and the referrals. Your feedback is appreciated :)08 July 2026
Highly recommend
From the very first meeting with James, the salesperson, at our premises, we were leaning towards Adelaide SolarSafe to purchase our battery. He was approachable and informative; able to competently explain the tech jargon.The installation on the day was seamless. The installers were punctual and professional, and we have been very pleased with the guidance that we have received on interpreting and navigating the app, and identifying energy provider plans that are most suited to our needs.
Highly recommend.
Supplier Reply:
Thankyou for your review Jane :)30 June 2026
Battery install. Fantastic from start to finish.
Second time using Adelaide Solar Safe, this time for battery install. Fantastic communication throughout the process and another quality install with no mess left behind. Andy took the time explain the install, available energy plans and how best to set up the battery/energy plan to suit our needs. The team worked with us to keep any external conduit to a minimum and out of view. Price was slightly more than other quotes that we received but we knew from previous experience to go with Adelaide Solar Safe.11 June 2026
Great service
SolarSafe were great to deal with, helpful and the battery is working well but it's been less than a week so it's early days.Supplier Reply:
Thank you for your review Naomi :)26 May 2026
Adelaide Solarsafe very good
Good service; install went well Only problem was getting the Tesla app opetationalSupplier Reply:
Thankyou Dean for your 5 Star Review :)25 May 2026
Fronius Reserva Battery added
This work was to add a Home Battery to an existing solar system.Adelaide SolarSafe came to site where we discussed adding a home battery to an existing Fronius system.
Battery options (band and size) were discussed. Location for battery were discussed
Quote provided.
Installation was a couple of months away due to high demand, but I was happy to wait to get the right system installed by the right people.
System is now installed and working fine (so far). Solarsafe team were polite and efficient. Left the site very clean.
Before leaving they demonstrated the system (not much to show to be honest) and tested the backup circuits.
Very happy
Inverter rating: 5/5
Supplier Reply:
Hi Ian,Thanks so much for your 5 STAR review. We appreciate your support , feel free to reach out if we can help in the future :)
24 May 2026
Professional, fast and efficient installation.
Excellent work by Adelaide SolarSafe. Would definitely recommend. From on-site quoting to install and after sales care.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
21 May 2026
Great installer. Well over and beyond any expectations
Goodwe invertor 10KW / Goodwe batteries 24 KW / 26 AIKO solar panels E/N/WFirst class from first step.
Easy booked visit to my place
Very prompt visit onsite with detailed discussion of what can be done and how it matches to my view/dream.
Quick offer with very reasonable pricing.
Always available on the phone for my questions arose in waiting time.
Few SMS reminders closer to the installation date.
On the date installers came to my house on exact time and were working tirelessly though the day.
The installation has been finished on same day, very clean and absolutely no mess left.
Every piece of the equipment works from start with no issues.
Happy as a clam and highly recommend Adelaide Solarsafe in Adelaide.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 May 2026
Value For Money, Well Executed Installation and Helpful Informative Friendly service!
I can't recommend Adelaide Solar Safe Enough! Im very happy with my system,The whole process was so easy, with James being the only one who actually came to talk to me about my needs and offer suggestions based on my own circumstances and house layout, to the Installation team who were on site early, were polite and friendly whilst working like trojans to do a fantastic job, then cleaned up better than they found it! The install is so neat and tidy and thoughtfully planned, Sam got me set up on the GoodWe app, and explained a few things to me so I knew exactly what to do once he left. Even the pre-install communication to get my approvals etc done was oustanding.
Supplier Reply:
Thankyou Michael for your kind words and 5 star review .15 May 2026
Adelaide SolarSafe highly recommended..
From the first step of meeting James for a quote, the whole experience to the end was very smooth and transparent.James is very knowledgeable and always just a phone call away for any of those ‘silly questions’. His advice was fantastic.
On installation day, Ryan and Kyal and his team were ready to go at 8am. With no fuss they completed the installation in 6hrs, and also spent time setting up the app and showing us how to get best use out of our system.
Using the same setup that other companies quoted on, these guys are very competitive… very competitive….
Clean-up was perfect, the crew were very polite and courteous, and I have nothing negative to say. They should be very proud in the way they conduct their business.
I recommend Adelaide SolarSafe be on your list to compare. In my books, they offer an outstanding service.
All of the connections to the grid etc were organised by the installers and all we had to do was call our energy supplier to advise them that we have solar. A very simple installation and very little effort on our part.
Supplier Reply:
Thanks so much Phil! Really appreciate the feedback.11 May 2026
Great local solar company to deal with
Adelaide Solar initially installed panels then most recently a battery. So impressed with the panel installation process I chose Adelaide Solarsafe for the battery installation.All aspects of service excellent.
Panel rating: 5/5
Inverter rating: 5/5
07 May 2026
Fantastic customer service
Great customer service. Provided comprehensive options when quoting and answered all of my questions.Installation was seamless.
Highly recommend Adelaide Solarsafe
Supplier Reply:
Hi Stephanie ,Thank you for your kind words and 5 star review. we appreciate your support ???
04 May 2026
Great experience all round
Cant speak highly enough of the team at Adelaide Solar Safe.Had Andy come around and give me a quote - did the onsite inspection with the drone, looked at potential locations of panels and possible impacts of shading. Discussed time of use rates and how we can best utilise the battery.
Provided the quotes very promptly and was very responsive over email and text.
Had a visit a couple of weeks before installation to let us know all on track.
The installation team attended on the day and were great - great communication, kept me in the loop about progress - were thorough with the handover to show me the changes to the meter box, the battery and the app. Felt confident immediately with the work that was done and how I would manage it.
Administrative documentation came through the next day, followup calls within the week just to check in to make sure everything is ok. I've even asked about getting another quote to upgrade the current battery stack! All in all a great experience, professional and great value for money too - I received an equivalent quote from another organisation that was almost $10,000 more expensive - so could not recommend these guys more.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Matt ,Thank you for your kind words and 5 star review. It was a pleasure to meet you , we appreciate your support :)
19 April 2026
Exceptional customer service, products and staff
Adelaide Solar Safe have been exceptional from start to finish. They worked with my existing system to maximise its output, listened to what I needed, communicated well at every stage, the product exceeded my expectations, and their staff have been incredibly professional, friendly, courteous and reliable. Can't recommend them highly enough. Friends who used then have rated them just as highly. (Bought additional panels, battery and new inverter)Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thankyou for your 5star review and kind words Rachel. It was a pleasure to meet you , we appreciate your support15 April 2026
From rain to reign: My solar setup now runs the show
Don’t usually write reviews… but when I do, it’s because something has absolutely blown my socks off—and this solar battery system? Mate… consider my socks launched into orbit.From the moment the crew arrived, it felt less like an installation and more like a full-blown event. The weather clearly didn’t get the memo—classic Adelaide mood swing—because the rain decided to roll in right on cue. But did that stop anything? Not a chance. These legends worked through it like it was a light mist in Tuscany. Absolute professionals from start to finish.
The install itself? Clean. Professional. Not a cable out of place. It’s the kind of neatness that makes you want to open the battery cabinet just to admire it like it’s a showroom piece. If organisation were an Olympic sport, this crew would be bringing home gold.
Now let’s talk performance. Flicked it on, and suddenly I felt like I’d unlocked a cheat code for life. The sun hits—and boom—free power. The battery kicks in—and boom—I’m basically off-grid royalty. I’ve caught myself staring at the app like it’s Netflix, just watching those sweet, sweet numbers roll in.
There’s a strange kind of joy in knowing your kettle, your TV, your whole setup is running off sunshine you collected earlier like some sort of energy hoarder. Honestly, I half expected a cape to appear on my shoulders.
And the peace of mind? Massive. No stress about outages, no stress about bills creeping up—just quiet confidence and a smug little grin every time I think about it. My only regret is not doing it sooner.
All up, between the rain-soaked install, the top-tier crew, and the absolute weapon of a system now sitting at my place I couldn’t be happier.
10/10. Would install again (but thankfully don’t need to).
If you’re on the fence get off it. Do it. Future you will thank you.
Battery rating: 5/5
Supplier Reply:
Wow , Thanks so much for your kind words and description of the joy you are now feeling Bill :) We appreciate your support.
20 February 2026
Fantastic installer and amazing system
Just want to shout out to Jon, Ash, Andy and the boys fron Adelaide Solarsafe.Amazing customer service. They were one of the few people doing quotes that actually visited the property to make sure everything was correct with their quote before submitting it to me.
The installation was superb. The team were on time at 8:00am, very tidy and polite. They worked their collective butts off for over 8 hours on the installation, ensuring that all wiring was concealed, hard wired cabling instead of just wireless comms etc.
Even though they encountered some unexpected difficulties in finding cable paths, they didn't give up and eventually sorted everything. Hand-over and customer testing including system power outage and islanding worked first time. They even integrated my existing AC solar system without any problems, and demostrated the off-grid charging was fully operational.
As you can see, I cannot say enough good things about this team. Don't use anyone else. Amazing service.
Battery rating: 5/5
Supplier Reply:
Thanks for your support Trent . We appreciate your kind words and 5 star review. It was awesome to meet you :)
19 January 2026
Powerwall 3 with micro inverters
Seem less process from start to finish. Great installers and everything works from the start even with my house having 2 different brands of micro inverters. Still charges from solar when going off grid15 November 2025
Recommended Installer
Adelaide Solarsafe visited site and explained how and where the system elements would be installed. They also explained how time of use energy tariffs worked and how to minimise costs.The installation date was confirmed several weeks before and the installers arrived as promised on the agreed date and completed the installation in one day. Being an older home with an extension there were some installation issues which they quickly addressed. The completed installation was very neat and tidy and the site was left clean and tidy.
The installation crew were very polite and ensured I had the mySigen App loaded and I understood the basics before they left.
As a retired electrical engineer I would certainly recommend Adelaide Solarsafe to anyone considering installing a solar system.
12 November 2025
An excellent experience...
Initial meeting and subsequent discussions regarding the design and installation of a battery for our existing solar system reassured us that we were dealing with an experienced and honest company. We have particular energy needs and SolarSafe took these requirements into account when designing the solution.On the day of the installation the work was done without fuss, The team was punctual, very polite and were all too happy to answer any of our questions. When works had been completed the site was left very clean. The handover process was thorough and conducted at a pace that I found comfortable.
All in all we were very happy with the solution and its installation.
Supplier Reply:
Thanks for your kind words Frank . We appreciate your support , it was a pleasure to meet you .30 September 2025
Just bloody amazing service
From the 2 visits Andy did helping us with lots of questions to Ash and his spot on scheduling...it was faultless. The team of 4 installers worked flat put and kept the property tidy. I am recommending them to my mother in law29 September 2025
Coromandel East battery install
The installation went seemlessly and the interruption free change to battery with a mains fail is fantastic21 September 2025
Excellent installer, highly recommended
Highly detailed and knowledgeable consultation and sale processes, good communication, professional and attentive and high quality installation. Minor issue - we initially agreed on the location of the Gateway but this wasn't communicated internally - they took full responsibility and moved it no questions asked.Supplier Reply:
Thankyou for your honest and thoughtful review Nir . It was a pleasure to meet you and Thankyou for your support.14 September 2025
Great team of installers who were on time and efficient
Had some great advice from James the salesman on which solar battery to select.The installation went smoothly with the team dead on time!
Terrific customer service with good explanations on how system works in layman’s terms.
Inverter rating: 4/5
Efficient and Tidy installer
Effective and tidy installer, salesperson wasn't pushy which was niceSupplier Reply:
Thank you for your 5 star review Anthony. Our team appreciate your feed back and support :)