Custom Solar Power

Custom Solar Power Reviews

4.8

Based on 18 ratings

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About

At Custom Solar Power, we don’t just provide solar solutions – we lead the industry with innovative, tailor-made energy systems built to thrive in Queensland's unique climate. Based in Brisbane and operating across the state, we’ve successfully installed thousands of systems over the past 15years, partnering with many top solar companies. Our extensive experience with hundreds of solar panels, batteries, and inverters means we know exactly what works – and what doesn’t – in Queensland’s challenging environment. 


This expertise allows us to carefully select a product range that suits every budget, roof type, and individual need.

As our name suggests, Custom Solar Power delivers bespoke energy solutions designed specifically for you. We are specialists in cutting-edge renewable energy solutions, including:

- Power Trading
- Battery Storage
- Off-Grid Power Systems
- EV Charging
- Solar Energy

PLUS. more energy-efficient products and services to meet the demands of a modern, sustainable lifestyle.

Our in-house team consists of highly trained, accredited solar and battery installation experts who professionally install systems daily. With us, you can be confident that we deliver nothing but the best. Every system we design is crafted by SAA-accredited designers and installed by SAA-accredited installers, ensuring full compliance with Australian Standards and SAA guidelines.

We use only premium quality products, ensuring longevity and exceptional performance for your solar investment.

Custom Solar Power – setting the standard in renewable energy.

Reviewers report paying: $10,300 - $25,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Custom Solar Power Reviews (18)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 13
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Great installation and support

Custom Solar Power are prompt and courteous and they have a high level of knowledge and experience. The installation was done efficiently and is of excellent quality.
Unfortunately we've had some issues with the inverter however Custom Solar Power response was prompt and they handled the warranty claim with the manufacturer.

Inverter rating: 3/5
Battery rating: 4/5
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Professional installer and quality system

Custom Solar Power were so easy to deal with. No pushy sales and took the time to explain everything and answer all the questions I had.
The installation team were so professional, polite and efficient and gave me a high sense of confidence in their knowledge and skills.
Overall a quality product installed by quality trades. After sales has been top notch too! Highly recommend!

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks Anne:)
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Amazing experience!

Great experience, amazing customer service and quality install. Highly recommend.

Supplier Reply:

Thanks Aleksandra! Keep in touch:)
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An Exceptional Installation Experience

We had an amazing experience with this highly professional company. Superb customer service, always punctual, exceptionally knowledgeable sales staff … the whole experience from quoting to installation was seamless. Every single tradesperson was lovely and polite, always on time and exceptional attention to detail. We are so happy with our new solar power system and are saving thousands in electricity. Very highly recommended.
Inverter rating: 5/5

Supplier Reply:

Thanks for the review Deanne! Glad you love it:)
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Very good experience over the whole process

Everything that needed to be done was done professionally and promptly.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks David!
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Rey knowledgeable installer and professional installation

The quoting service showed a lot of patience with my detailed requests and changes in specifications
The installation was very professional and the finish looks neat and clean
The whole process was excellent from first contact to finished product

Inverter rating: 5/5

Supplier Reply:

Thanks Mike:) Now let's get your system optimised!
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Outstanding

How fortunate we were to luck onto Zaren and his team.
Professional, thorough, first class come immediately to mind.
Passionate about solar and happy to share their knowledge and experience.
So satisfied were we that we paid for CSP to travel from Brisbane to Noosa to install panels, a battery and EV charging at our son’s home.
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Great service, great price!

Everything from quoting to installation went smoothly.
Installation was fast and professional.

Panel rating: 5/5
Inverter rating: 5/5
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Quality Installation and Support

After seeking multiple quotes from reputable installers, CSP were the first company to offer a face-to-face consultation and onsite quote. CSP provided multiple recommendations, system designs and quotes and for consideration before locking in a competitive solution to suit my project. Products, installation and workmanship is of a high standard and slight changes to the system design were explained and executed well during the install.

Sales, Installation and Management teams were polite and a pleasure to deal with. After sales technical support was solid. CSP attended the property to inspect the system when needing to verify smart meter configuration and export data shortly after commissioning previous day.

Supplier Reply:

thanks Damien glad to hear all is working well for you :)
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Great experience

Everything went smoothly from start to finish.
Very prompt, professional and friendly.

Panel rating: 5/5
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Exellent Service

From my power billing invoice, I sensed I had a problem with my solar panels. I called Zaren Henderson at Custom Solar Power and he was out checking my old system in a matter of days.They immediately discovered that I had some non-functioning panels, and was told that I would be sent a quote for the replacement of a similar size solar group that I had.

I received a quote the next morning, and because of my lack of knowledge of solar panels I did have some questions which Zaren was there to answer. After I accepted the quote it was no time and he had his working party were ready to come and do the installation. It went like clockwork. The team was here on time, they got to work, and before I knew it the old panels were dismantled and removed, and the new ones were being installed. It was all over in no time, and the property was left clean and tidy. Zaren did explain the Sunnyboy panel and the connection to the grid, and also set up the monitoring software, to allow me to keep an eye on it. I would highly recommend Custom Solar Power to anyone that is looking for a good solar panel installer that cares about the customer, and is thorough at explaining the system. Custom Solar Power is the one!!

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thanks Marisa! We aim to please.
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Prompt and friendly service - solar up and running by the time they had left us.

The guys at Custom Solar Power were great. Prompt and friendly service. They were kind to the kids and the dog and the end result was great. They connected us to the grid so by the time they left we were already utilising our new solar system.
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Efficient and friendly

Customer service was efficient and friendly. Apart from the noise to remove the old panels they were quite which was lovely as I was working. I was given information and access to an app and the grid connection was organised for me. I hope and expect the system will be value for money and of high quality but time will tell.
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Super happy with our Solar and Battery!

Couldn't be happier with the guys at Customer Solar Power! Very glad I went with the battery option, slightly larger outlay but now we don't pay anything for our electricity bill!
Thanks Zaren and the team!
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Solar panels and home battery installed

We had the above installed and everything went very well. Quote was informative. Installation went very well and we were surprised at how smoothly it all went. We have had the system running now for a few months and it has lived up to expectations.

Supplier Reply:

Thanks David! Let us know when you get the EV.
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A comprehensive and well executed sales and installation process

CSP took the time to understand my requirements and answer my questions. I thought the components of the system represented good value for money and I appreciated that they used their own installers.
Inverter rating: 5/5
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Excellent experience with courteous, knowledgeable operators.

The removal of old panels from 2006 installation was carried out in a timely fashion so that the roof could be cleaned and repainted. New panels were installed on time but a shortage of Fronius inverters prevented the completion of the installation. Throughout the delayed supply of the inverter, the company maintained contact appropriately and as soon as the equipment arrived, installation was completed today (Saturday) as was reestablishment of the grid connection so that the system was fully operational by lunch. The removal of all waste was completed satisfactorily, including the removal of the old system inverter.
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