Freedom Energy Solutions Group Pty Ltd Reviews
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About
Why Choose Freedom Energy Solutions?
Freedom Energy Solutions is a locally owned and operated solar and battery company with more than 12 years of industry experience, specialising in solar and battery installations across Tamworth & New England, the Mid North Coast and the Northern Rivers.
We’ve built our business around doing things properly — quality products, experienced tradespeople, honest advice and installations designed for the long term.
Unlike many solar sales companies, our installations are completed by our own in-house team — we don’t subcontract our work out. This gives us greater control over workmanship, communication and after-sales support from start to finish.
We work with leading solar and battery brands including Sigenergy, Sungrow, Fronius and Aiko, along with other proven manufacturers. Every system is designed around the individual property, energy usage and customer requirements rather than offering a one-size-fits-all package.
Local Solar & Battery Specialists
We specialise in residential and commercial solar and battery solutions throughout:
Tamworth & New England — including Armidale, Glen Innes, Inverell, Gunnedah, Narrabri and surrounding areas
Mid North Coast — including Coffs Harbour, Grafton and surrounding regions
Northern Rivers — including Byron Bay, Tweed, Lismore, Ballina, Casino and surrounding areas
Why Customers Choose Freedom Energy Solutions
Our own in-house installation team — no subcontracted installation crews
12+ years of solar industry experience
Specialists in solar, battery storage and hybrid energy systems
Residential and commercial installations
Quality equipment from leading manufacturers
Straightforward advice and systems designed around your needs
Professional installation and ongoing after-sales support
Assistance with applicable government rebates, incentives and finance options
We’re not interested in simply installing a system and moving on. Our focus is on building long-term relationships with our customers, providing quality workmanship and being there to support your system well beyond installation.
Freedom Energy Solutions
Solar & Battery Specialists — Tamworth & New England | Mid North Coast | Northern
Reviewers report paying: $15,000 - $18,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Freedom Energy Solutions Group Pty Ltd Reviews (11)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 7
- 4 star 3
- 3 star 0
- 2 star 1
- 1 star 0
01 October 2026
25 August 2026
Only a week In, Doing Great Job So Far.
Everyone I dealt with from quote to finalise installation were all great to deal with.24 August 2026
Taylors Solar installation
The support we received for the installation of our solar system was excellent throughout the whole process. Sales quote was great and Freedom Energy listened to our requirements and provided the best system and value for money for our budget. The installation team were great, did a fabulous job quickly and ensured the site was clean when they left. They were a little late getting to the site, as they had to complete a job elsewhere, but called to explain that and arrived the same day they were due. Were professional and polite, organised our grid connection, showed us how to use the system and the app. We are very impressed and would recommend them to anyone else in this area.10 August 2026
Great installation, very poor after-sales communication
Our system was well installed and works very well. However, our electricity provider claims that they were not informed of its installation by the installer. We were therefore charged for electricity we did not use, as the meter was running backwards.I contacted the company on several occasions to ask for them to send proof that the network provider had been notified, as per procedure, as the installer had confirmed in writing to us. However, this has not been sent and we have therefore had to spend a considerable amount to pay an outsize electricity bill.
Either we are being ignored now that we have paid for the panels and battery, or the installer did not actually notify the network provider. Either way, we are out of pocket by a considerable sum and have an annoying experience with the electricity provider.
We have also tried to get the shed connected to the solar system - a job we would of course happily pay for - but Freedom initially said they were too busy for a while and have never got back to us and have ignored phone messages.
Overall, a great installation but non-existent after-sales service.
10 March 2026
Great company to work with
Tom and his team made the choice very easy, great communication from start to finish, Dale and Matt the installers were very pedantic and done a fantastic installation, neat , tidy ,Highly recommend this company
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
05 March 2026
Consummate Professionals!
I conducted in-depth research to find the best possible combination of solar panels and batteries to meet my desire to operate “off-grid” in my semi-rural location.As is often the case, the market is strewn with charlatans promising the cheapest prices and “best value” when in reality, neither are able to be delivered.
My search led me to sign a contract with Freedom Energy Solutions, a NSW owned and operated company specialising in the supply, installation and maintenance of solar power systems.
Given the huge demand for these systems, it took some time for my system to be installed. This is the only downside in my dealings with Freedom Energy - and a situation beyond their control.
From in-depth tailored advice to determine a system to properly meet my needs, through timely communication during the waiting period to be installed, through to installation earlier this week, Freedom have been unfailingly professional, informative and proactive in their dealings.
The installation process could not have gone more smoothly; the installer and electrician worked seamlessly to deliver an up and running system within four hours of their arrival. Furthermore, their advice concerning any potential problems with the system was appreciated, along with their personal contact numbers should any warranty or aftersales care be required.
I commend Freedom’s business approach, and have no hesitation in recommending their services to anyone considering a solar power systems.
19 February 2026
Freedom Energy Solutions
Tom and his company are great to deal with in managing a confusing process. Good pricing, prompt installation and very tidy work. Always answers a phone call straight away or very soon after. Within minutes. We had problems with the manufacture of our unit and Tom was diligent with the manufacturer in question. He is personable and friendly. A top Australian company which needs to be congratulated. JEN.Inverter rating: 1/5
15 February 2026
Awesome company
Highly recommended.Nothing was a problem for Tom and his team to work out for us. We hassled him with questions both before and after install.
The whole team went above and beyond to make our purchase and install seamless.
Keith NSW
05 February 2026
Brilliant!
The sales/quote process was very prompt with a friendly, professional visiting my location & in only a couple of days I received my quote.The installation was completely trouble free. The tradesmen cleaned up after themselves & were polite, professional & efficient.
Grid connection was organised.
A very smooth changeover with removing a small older solar system & installing my new 6.6kw system.
This 1.00 star review was removed at the request of the reviewer
Learn More23 December 2025
Great company to deal with.
Everything about this project was great. The salesman explained all my options and made recommendations based on the outcome I desired. There were a few hitches with the install but that was due to delays in receiving goods from overseas. The installation was quick and efficient. The installer explained everything to me in a way I understood and showed me how to do all that I needed. Great company to deal with.18 December 2025
Monitoring fault not repaired
The installation was installed working well except for the monitoring. CT cables were installed with power cables in same conduit. (Which i would question legality). Due to the type of cables installed (2 core unscreened not twisted) and being run extremely close to power cables this picked up magnetic field from power cable and is sending incorrect data. Because of incorrect data icloud app does not give correct information therefore I can not calculate savings or usage. I have rung Tom and talked to Sungrow technicians in Malaysia. Malaysia has confirmed that cables have to be run in separate conduit and twisted pair cable preferred. I have contacted Tom on several occasions but installation has not been fixed.Panel rating: 4/5
Inverter rating: 5/5
Fantastic installer
Fantastic installer. Can't have got a better person. Very professional person and very clean and helpful. Would use these guys again if same installer is involved.Inverter rating: 5/5
Battery rating: 5/5