Greenbuild Energy Solutions Pty Ltd Reviews
About
We are Greenbuild Energy Solutions
We are a South Australian solar energy system designer and installer company for commercial and domestic clients throughout SA. We have been involved in the solar industry since 1997. We are South Australian owned and operated and are very proud of it!
Our goal is to provide the highest quality renewable energy products at affordable prices that are backed by rock solid warranties and the best customer service to our clients. We don’t want to be the biggest solar company out there, but we are continually striving to be amongst best!
Our prices include everything from supply, installation and commissioning to dealing with the administration, approvals and meter booking process – there are no ‘hidden extras’ from us! We believe that a properly deigned solar system using only the highest quality materials – even the bits that you don’t see is the only way to go! That’s why we start by sending an experienced electrician/solar designer out to conduct a full site scope, measure & design so you get the right system your needs and budget with a design life of 25 years.
We supply all major ‘Clean Energy Council Approved’ makes of panels and inverters and our installers are all licenced and CEC approved electricians with over 10 years of experience in the solar industry.
We are a small company by choice, so our prices are competitive for the right reasons – we have low overheads so don’t need to skimp on cheap materials or cheap sub-contract installers – all our services are carried out by our team of office staff, designers to installers. Our installations director has installed for most of the household name solar companies in Adelaide and is one of the best in South Australia.
We love everything about solar energy and look forward to meeting to discuss your individual requirements. We have a hand-picked team of professionals with many years’ experience in solar industry.
ü Professionalism
ü Experience
ü Integrity
ü Quality
ü Performance
ü We are local
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
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Greenbuild Energy Solutions Pty Ltd Reviews (91)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 40
- 4 star 49
- 3 star 2
- 2 star 0
- 1 star 0
View Timeline
21 December 2021
07 May 2021
Original Review on 24-08-2020:
Excellence and Value
To say I am delighted with the Sales and Service from Greenbuild is an understatement. Dickson and his expert knowledge and Passion for Solar and renewable energy solutions was the confidence I was looking for, he knows his stuff and will give you exactly what you need. He and his team are a well oiled machine, they are a friendly happy easy going crew. You will not be disappointed. they ticked all the boxes in making this process an easy road to Solar Heaven.Top Score 10 out of 10
9 months later we asked Maria: "Are you happy with the performance of your system so far?"
The system has performed above and beyond my expectations, I am now $540.00 in Credit with AGL Thank you Solar Quotes12 January 2021
Excellent service start to finish
Started off getting quotes through the Facebook ads that pop up only to get sales calls from unqualified salesman who were obviously on commission. Met Jason one day from Greenbuild who didn't even attempt to sell me a system, just explained everything I should consider and look into. Ended up getting a quote, great quality system and smooth from start to finish. They even took care of the meter change over and meter isolator which a lot of others don't bother with. From start to finish the system was in within a week! Absolutely phenomenal!Panel rating: 5/5
Inverter rating: 5/5
11 December 2020
Fantastic
Fantastic installer.Paul was polite, answered all the questions I asked. Took his time to explain to me in simple English. I would highly recommend Greenbuild energy Solutions for all who want to install Solar.
The installation was really good and done in time. The installers, Dylan and his team were polite, tidy, punctual and respectful. Took their time to explain to me how solar works.
The customer service was terrific. Lyndsay at the office was flexible to have the installation done at the time I was not at work. They did organize the grid connection.
Panel rating: 5/5
Inverter rating: 5/5
26 October 2020
Great Service and experience
All through the company has been helpful, friendly and supportive; a pain free experience.They organised everything from start to finish.
Great company to use,
Thank you Greenbuild
09 September 2020
Original Review on 09-01-2020:
Best Customer Service I've Ever Received
Whilst my system hasn't been installed yet, Paul and Lyndsay has provided excellent customer service.8 months later we asked John: "Are you happy with the performance of your system so far?"
Yes17 May 2020
Easy experience with great company
The whole experience with greenbuild from start to finish including organising the smart meter was so easy and profesonal, and could recommend them very highly, a great company28 April 2020
Worth the effort
Greenbuild took the time to come to us, analyse our needs and put together a system that suited our needs and budget. Everything went smoothly and good communication was maintained throughout. Now to see impact on next bill!27 April 2020
Professional efficient installation
The rep came to my house and got on my roof, he didn't rely on Google to quote. He knew exactly what was required. Customer service was excellent and the installation team were very professional and efficient. They were a little bit more expensive for similar equipment than other quotes but I felt confident in their ability to deliver a good result. Just waiting on simply energy to install my smart meter so I can go live.27 April 2020
Great product at a good price.
Paul was great to deal with.He worked around our needs. The installation went well, the guys were on time and did a clean job. We did wait almost 3 weeks after the installation to have our smart meter installed but the system is working fine.Great local business to deal with.
Inverter rating: 5/5
26 March 2020
Excellent local SA company
The whole process from the initial contact to quoting to communication to installation was relaxed, smooth and efficient and everyone involved was professional, knowledgeable and personable. They provided excellent advice, with attention to detail and installed a quality, value for money system. The benefits of engaging a local company and dealing directly with the people who have a personal investment in the whole process through to the end are undeniable.The installation team were punctual, courteous, tidy and efficient, and the meter change and grid connection was all organised for the same day.
Overall a good experience and we are very happy with the service and product and so, would highly recommend Greenbuild Energy Solutions.
12 March 2020
A++ system, installation & service
Sales meeting went great. Dixon was very knowledgeable about what to expect from my solar system & provided some advice on multiple panels & inverters.Once installation was complete, I was blown away with how clean & tidy the system was installed. Neatly cut rails, clamps in the ideal locations, all electrical work was clean. No mess left behind.
08 January 2020
Good customer service
Installation was fast, the guys were great. I was given a quote after the roof was inspected and measured, time was spent explaining everything which was one of the reasons i picked this company. They were all friendly and professional24 December 2019
Original Review on 24-04-2019:
The rep from Greenbuild was the only one that came out and did a site inspection and explained how the proposed offer would work. Consequently, I felt there was less uncertainty about the offer. The installers were prompt and provided a brief explanation of operation. Given the delay in installation of the smart meter by a few days, I had forgotten some of the inverter instructions, but worked it out.8 months later we asked Andrew: "Are you happy with the performance of your system so far?"
The system ran a bit lean in winter months (understandable) but is churning out the power now in the middle of summer - somewhat better in days ~25 degrees. Overall we are paying nothing for these warmer months. So far we haven't had our final bill for the year yet (won't be until March 2020) so the jury is still out, but so far so good.18 December 2019
Exceeded expectations
I had a great experience with Greenbuild. I was promptly contacted by Sam after submitting my quote request and he was always responsive to my questions. My installation occured during a heatwave in the extremely busy period leading up to Christmas, and Lyndsay in the office did a great job rescheduling my installation to work around very challenging weather conditions. The guys doing the install were very courteous and put in extra effort to install the inverter where I wanted it. They worked hard in challenging conditions but still put safety first when it became too windy to continue on my two storey house. The installation is very neat and tidy and my system was pumping out the full 10 kW within minutes of it being switched on.Panel rating: 5/5
Inverter rating: 4/5
13 December 2019
Great customer service and expertise
Quoting was informative and allows scope to make choices for you system.Install was professional and fast.
Lyndsay was great, very helpful and went the extra mile to ensure we had an inverter when their supplier limited the availability of our quoted model.
08 December 2019
Original Review on 07-04-2019:
I recommend Greenbuild.From Dickson's initial site inspection to the quote from Lyndsay and the installation by Con, Lucas and Jason everything went smoothly.
The system is functioning as expected, we are very satisfied customers.
Thanks guys!
8 months later we asked Roger: "Are you happy with the performance of your system so far?"
Yes.I haven’t had to do anything except save on energy bills.
The installer didn’t oversell, professional install in every way.
Very happy, would recommend.
28 November 2019
Original Review on 20-03-2019:
8 months later we asked Megan: "Are you happy with the performance of your system so far?"
We are very happy with our system and have not had a power bill since, even through winter...06 November 2019
Original Review on 07-03-2019:
8 months later we asked Dean : "Are you happy with the performance of your system so far?"
Yeah still working fine and saving us money.21 October 2019
Original Review on 18-02-2019:
All Four of the quotes were good according to system supplied.Difficult decision, price partly was the decider, but not entirely.
All the quoters were very obliging and helpful bearing in mind our requirements.
Installation will take place in the next few weeks.
I would like to thank you for supplying all those firms to us.
8 months later we asked Barry: "Are you happy with the performance of your system so far?"
Battery not installed21 October 2019
Original Review on 06-02-2019:
Every staff member I dealt with was highly professional and eager to provide the best service they could. Although they did not have the panels I wanted they provided a higher quality at the same price. The installers were pleasant, courteous and very efficient. Everything ran to schedule as they planned. This company was a delight to work with. The main problem I had was with the Electricity company contractor who came to install the smart meter. After 6 weeks of waiting i was told the job was considered too difficult because of the some of the wiring behind the board being short. I called Greenbuild to ask for help. Although it was not their problem they immediately responded and came to the house on a Friday at 6pm. They assessed the situation and contacted the contractor advising the job was difficult but do-able and supported this with photographs. The meter was installed within 2 working days. I can highly recommend Greenbuild as a solar sale and installation company. I wish more companies provided such quality service.9 months later we asked Maureen: "Are you happy with the performance of your system so far?"
Yes.. so far so good24 September 2019
Original Review on 22-01-2019:
Installation was spread out over 2 sessions start Tuesday 18/12 end Friday 21/12.Delayed smart meter application so missed 2018 new meter
Smart meter not installed until 16 January.
Supplier Reply:
Hi NeilAs this is the lowest review that we have ever received, we feel the need to respond.
Due to the adverse weather conditions on the planned installation date and the fact that your installation was on a two story, terracotta roof. We took the decision to abort the installation and come back later within the same week to complete the job (during our busiest week of the year). We would always take this course of action over rushing an installation.
The smart meter application was submitted on the day that we received your deposit, this element of solar is out of our hands and the usual time frame for a meter to be changed is within 30 business days of the paperwork being submitted and raised with you electricity supplier. With the Christmas shut down falling between installation of solar and installation of your new meter the 16th January was a good time scale.
We are sure you will be delighted with your solar system once your receive an electricity bill!
8 months later we asked Neil: "Are you happy with the performance of your system so far?"
31 August 2019
Great service, great price - very happy!
Greenbuild came out and explained the system to us in detail, then got on our roof and did a full measure. The system was installed in within 2.5 weeks and the meter was installed by AGL 2 days later. The price was the same as other companies that we had a quote from but Greenbuild took the time to do the job right and was the only company to offer to come to the house. We are recommending them with confidence to our friends and family.Panel rating: 5/5
Inverter rating: 5/5
30 July 2019
Well done Greenbuild Energy
After receiving my 3 quotes, Greenbuild was the only company to bother to visit my house and actually get on the roof and assess the job rather than using google maps. Dickson took the time to explain which system would be best for my particular application after reviewing our power consumption over the last couple of bills.Installation of the system was delayed due to the weather,but when the time came Stuart and the lads worked tirelessly to get the job completed as the new smart meter was being installed two days later. Lastly Lyndsay who kept in touch throughout the installation to ensure all went well.
Great work Greenbuild Energy....well done!!
29 June 2019
26 June 2019
12 May 2019
12 May 2019
25 April 2019
21 April 2019
05 April 2019
04 April 2019
20 March 2019
13 March 2019
11 March 2019
Original Review on 10-07-2018:
They gave us their word, they delivered. We were very happy with them8 months later we asked Virginia: "Are you happy with the performance of your system so far?"
Yes rating it with my reduced electricity bills07 March 2019
04 March 2019
02 March 2019
28 February 2019
20 February 2019
07 February 2019
Lyndsay was very helpful and friendly for the duration of the solar project. We had some minor issues that were sorted out reasonably quickly. Specifically, the Fronius smart meter was not cabled properly (RS485 cable inverted), but the installers come back at a later stage and address this issue.
I definitely would recommend GreenBuild to my friends and family.
24 January 2019
Ps. Love the 3 quotes system
24 January 2019
21 January 2019
20 January 2019
09 January 2019
I went through Greenbuild because they were recommended by Solar Quotes. I am impressed with what Solar Quotes is doing and followed their information and recommendations. Well done.
04 January 2019
03 January 2019
31 December 2018
28 December 2018
Very happy with my install
I spoke with Paul from Greenbuild based on browsing the solar quotes website and comparing quotes. I was very happy with his knowledge of solar and he was very happy to answer any questions.The install was done in one day and was very easy and the installers left no mess or caused any damage.
They also organised smart meter installations through my retailer and provided follow up phone calls to see how the system was performing.
Panel rating: 5/5
Inverter rating: 5/5