Greenbuild Energy Solutions Pty Ltd Reviews
Based on 90 ratings Aus Ranking
- 5 star 39
- 4 star 49
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.48
- System Quality 4.59
- Customer Service 4.74
- Installation 4.70
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We are Greenbuild Energy Solutions
We are a South Australian solar energy system designer and installer company for commercial and domestic clients throughout SA. We have been involved in the solar industry since 1997. We are South Australian owned and operated and are very proud of it!
Our goal is to provide the highest quality renewable energy products at affordable prices that are backed by rock solid warranties and the best customer service to our clients. We don’t want to be the biggest solar company out there, but we are continually striving to be amongst best!
Our prices include everything from supply, installation and commissioning to dealing with the administration, approvals and meter booking process – there are no ‘hidden extras’ from us! We believe that a properly deigned solar system using only the highest quality materials – even the bits that you don’t see is the only way to go! That’s why we start by sending an experienced electrician/solar designer out to conduct a full site scope, measure & design so you get the right system your needs and budget with a design life of 25 years.
We supply all major ‘Clean Energy Council Approved’ makes of panels and inverters and our installers are all licenced and CEC approved electricians with over 10 years of experience in the solar industry.
We are a small company by choice, so our prices are competitive for the right reasons – we have low overheads so don’t need to skimp on cheap materials or cheap sub-contract installers – all our services are carried out by our team of office staff, designers to installers. Our installations director has installed for most of the household name solar companies in Adelaide and is one of the best in South Australia.
We love everything about solar energy and look forward to meeting to discuss your individual requirements. We have a hand-picked team of professionals with many years’ experience in solar industry.
ü Professionalism
ü Experience
ü Integrity
ü Quality
ü Performance
ü We are local
Greenbuild Energy Solutions Pty Ltd Solar Reviews
Excellent service start to finish
Started off getting quotes through the Facebook ads that pop up only to get sales calls from unqualified salesman who were obviously on commission. Met Jason one day from Greenbuild who didn't even attempt to sell me a system, just explained everything I should consider and look into. Ended up getting a quote, great quality system and smooth from start to finish. They even took care of the meter change over and meter isolator which a lot of others don't bother with. From start to finish the system was in within a week! Absolutely phenomenal! Show additional informationFantastic
Fantastic installer.Paul was polite, answered all the questions I asked. Took his time to explain to me in simple English. I would highly recommend Greenbuild energy Solutions for all who want to install Solar.
The installation was really good and done in time. The installers, Dylan and his team were polite, tidy, punctual and respectful. Took their time to explain to me how solar works.
The customer service was terrific. Lyndsay at the office was flexible to have the installation done at the time I was not at work. They did organize the grid connection. Show additional information
Great Service and experience
All through the company has been helpful, friendly and supportive; a pain free experience.They organised everything from start to finish.
Great company to use,
Thank you Greenbuild Show additional information
Best Customer Service I've Ever Received
Whilst my system hasn't been installed yet, Paul and Lyndsay has provided excellent customer service. Show additional informationExcellence and Value
To say I am delighted with the Sales and Service from Greenbuild is an understatement. Dickson and his expert knowledge and Passion for Solar and renewable energy solutions was the confidence I was looking for, he knows his stuff and will give you exactly what you need. He and his team are a well oiled machine, they are a friendly happy easy going crew. You will not be disappointed. they ticked all the boxes in making this process an easy road to Solar Heaven.Top Score 10 out of 10 Show additional information
Easy experience with great company
The whole experience with greenbuild from start to finish including organising the smart meter was so easy and profesonal, and could recommend them very highly, a great company Show additional informationWorth the effort
Greenbuild took the time to come to us, analyse our needs and put together a system that suited our needs and budget. Everything went smoothly and good communication was maintained throughout. Now to see impact on next bill! Show additional informationProfessional efficient installation
The rep came to my house and got on my roof, he didn't rely on Google to quote. He knew exactly what was required. Customer service was excellent and the installation team were very professional and efficient. They were a little bit more expensive for similar equipment than other quotes but I felt confident in their ability to deliver a good result. Just waiting on simply energy to install my smart meter so I can go live. Show additional informationGreat product at a good price.
Paul was great to deal with.He worked around our needs. The installation went well, the guys were on time and did a clean job. We did wait almost 3 weeks after the installation to have our smart meter installed but the system is working fine.Great local business to deal with. Show additional information
Excellent local SA company
The whole process from the initial contact to quoting to communication to installation was relaxed, smooth and efficient and everyone involved was professional, knowledgeable and personable. They provided excellent advice, with attention to detail and installed a quality, value for money system. The benefits of engaging a local company and dealing directly with the people who have a personal investment in the whole process through to the end are undeniable.The installation team were punctual, courteous, tidy and efficient, and the meter change and grid connection was all organised for the same day.
Overall a good experience and we are very happy with the service and product and so, would highly recommend Greenbuild Energy Solutions. Show additional information
A++ system, installation & service
Sales meeting went great. Dixon was very knowledgeable about what to expect from my solar system & provided some advice on multiple panels & inverters.Once installation was complete, I was blown away with how clean & tidy the system was installed. Neatly cut rails, clamps in the ideal locations, all electrical work was clean. No mess left behind. Show additional information
Good customer service
Installation was fast, the guys were great. I was given a quote after the roof was inspected and measured, time was spent explaining everything which was one of the reasons i picked this company. They were all friendly and professional Show additional informationExceeded expectations
I had a great experience with Greenbuild. I was promptly contacted by Sam after submitting my quote request and he was always responsive to my questions. My installation occured during a heatwave in the extremely busy period leading up to Christmas, and Lyndsay in the office did a great job rescheduling my installation to work around very challenging weather conditions. The guys doing the install were very courteous and put in extra effort to install the inverter where I wanted it. They worked hard in challenging conditions but still put safety first when it became too windy to continue on my two storey house. The installation is very neat and tidy and my system was pumping out the full 10 kW within minutes of it being switched on. Show additional informationGreat customer service and expertise
Quoting was informative and allows scope to make choices for you system.Install was professional and fast.
Lyndsay was great, very helpful and went the extra mile to ensure we had an inverter when their supplier limited the availability of our quoted model. Show additional information
From Dickson's initial site inspection to the quote from Lyndsay and the installation by Con, Lucas and Jason everything went smoothly.
The system is functioning as expected, we are very satisfied customers.
Thanks guys! Show additional information
Difficult decision, price partly was the decider, but not entirely.
All the quoters were very obliging and helpful bearing in mind our requirements.
Installation will take place in the next few weeks.
I would like to thank you for supplying all those firms to us. Show additional information
Delayed smart meter application so missed 2018 new meter
Smart meter not installed until 16 January.
Supplier Reply
Hi NeilAs this is the lowest review that we have ever received, we feel the need to respond.
Due to the adverse weather conditions on the planned installation date and the fact that your installation was on a two story, terracotta roof. We took the decision to abort the installation and come back later within the same week to complete the job (during our busiest week of the year). We would always take this course of action over rushing an installation.
The smart meter application was submitted on the day that we received your deposit, this element of solar is out of our hands and the usual time frame for a meter to be changed is within 30 business days of the paperwork being submitted and raised with you electricity supplier. With the Christmas shut down falling between installation of solar and installation of your new meter the 16th January was a good time scale.
We are sure you will be delighted with your solar system once your receive an electricity bill! Show additional information
Great service, great price - very happy!
Greenbuild came out and explained the system to us in detail, then got on our roof and did a full measure. The system was installed in within 2.5 weeks and the meter was installed by AGL 2 days later. The price was the same as other companies that we had a quote from but Greenbuild took the time to do the job right and was the only company to offer to come to the house. We are recommending them with confidence to our friends and family. Show additional informationWell done Greenbuild Energy
After receiving my 3 quotes, Greenbuild was the only company to bother to visit my house and actually get on the roof and assess the job rather than using google maps. Dickson took the time to explain which system would be best for my particular application after reviewing our power consumption over the last couple of bills.Installation of the system was delayed due to the weather,but when the time came Stuart and the lads worked tirelessly to get the job completed as the new smart meter was being installed two days later. Lastly Lyndsay who kept in touch throughout the installation to ensure all went well.
Great work Greenbuild Energy....well done!! Show additional information
Lyndsay was very helpful and friendly for the duration of the solar project. We had some minor issues that were sorted out reasonably quickly. Specifically, the Fronius smart meter was not cabled properly (RS485 cable inverted), but the installers come back at a later stage and address this issue.
I definitely would recommend GreenBuild to my friends and family. Show additional information
Ps. Love the 3 quotes system Show additional information
I went through Greenbuild because they were recommended by Solar Quotes. I am impressed with what Solar Quotes is doing and followed their information and recommendations. Well done. Show additional information