Proven Energy Solutions Reviews

Based on 27 ratings Aus Ranking

  • 5 star 14
  • 4 star 9
  • 3 star 3
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.56
  • System Quality
    4.67
  • Customer Service
    4.44
  • Installation
    4.64

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About Proven Energy Solutions, Solar Installers

Proven Energy Solutions
Silver Partner
ABN: 56 156 658 963  ABN active since 07 May 2012 | Pms Electrical Pty Ltd
verified
ACN: 156 658 963  ACN active since 04 Apr 2012 | Pms Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 74650 Pms Electrical Pty Ltd 
verified

Reviewers report paying: $6,900 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Proven Energy are a Solar Energy provider and installer based in Toowoomba, proudly locally owned and operating within the southern Queensland and Northern NSW regions. Our services range from residential installations through to commercial and agricultural systems. Our qualified electricians will visit your home or business before installation, so you know you're getting the solar panels and electrical services that are right for you. 

 

Our systems are customised to fit each customer. We supply and install high quality products with outstanding efficiency and warranties that will ensure great savings in the short term as well as in the years to come. 

 

We work hard to support you through every step in your solar journey, providing ongoing solar checks, maintenance and cleaning services.


Why should you choose us?

- We’ve customised and installed systems ranging from 1.5kw up to 100kw

- We’re a locally owned solar company with a Toowoomba based warehouse and office

- We use employees trained to the Proven standard, not subcontractors

- You can meet the friendly people who will take care of your system in person

- Count on quality that lasts, with an established company 

- Chat with an installer, not a pushy sales company working on commission

Proven Energy Solutions Solar Reviews

Fantastic service and product.

Proven Solar Solutions provided us with a fantastic service overall.
The salesman was very helpful and knowledgeable.
The quote process was very easy to understand and accept.
The installation team were very polite and professional. They did a fantastic job with very little disruption to our day.
As we already had a small system the grid connection was not a problem at all.
Overall the entire experience was very positive and pleasant.
We are very pleased with the service and I enjoy checking the Sungrow app to see how much energy we are producing and at this stage we have been generating more KWh than our average daily usage on our last bill.
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Professional Efficient Local Company

The team at Proven Energy were all very friendly, approachable and knowledgeable right through the quoting phase where they gave good system designl advice and multiple quotes to my requests for product price comparisons. The office staff were always cheerful helpful and flexible around setting of installation dates and finally the installation team were professional timely and efficient on day of installation. Really happy with the extra few dollars I paid to get all black racking,clamps, frames etc. Two weeks in and the 6Kw 3 phase Fronius inverter with 7.9 Kw Jinko panels system seems to be performing as advertised. Very happy to support a local company as I expect an ongoing relationship for the life of my system. Show additional information

Initial Contact Great, then downhill.

Great Sales Rep, explained everything and we thought what a great company.

After paid deposit we were advised to expect phone call on Monday for install pre-check. When we had not heard by the following Friday we phoned office got a run around and finally a call from the owner, who came out the following week.

The installation date and time was set. The installers arrived at the stated time and date. When they arrived I introduced myself, however, neither installer gave a name. ( I know I am old school but manners are important).

After installation the senior person gave me a brief run through of the operation procedure. I then asked him if the Sungrow CT (Smart Meter) was installed as advised by Proven Energy email of 23 June, he knew nothing and advised that the office will be in touch with the installation date. After 12 days I phoned the office and the sales Rep answered the phone, he advised some one would call with details by 4pm, again, no phone call, however the owner phone next morning and said the item had to be ordered and the office would advise when it arrived. (Going on past history I suspect that will be never)

The grid connection has been arranged and should happen this week (20-24 July)
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Very professional company and excellent installers

This was the only company that came to my residence to give me advice, options and recommendations. The quoting process was seamless and timely. The installation gang were absolutely fantastic and super efficient. At this stage I have not yet been connected to the grid, however the team have organised this to occur. I cannot fault the process thus far. Show additional information

Everything ok

Quote was easy to organise, tradesmen turned up on time, sparky said we need new meters (ours 40 years old). He organised ergon and now we wait for connection. Show additional information

A seamless experience from initial contact to producing clean power.

Proven Energy Solutions Toowoomba are a 10 star Company with excellent and knowledgeable staff , installing quality equipment.

From our initial contact , explaining the required size for our needs , then providing an easy to understand quotation we were very comfortable in signing a Contract.

Installation was prompt with very efficient and tidy workmanship.

When all was connected and working we received a visit to set up our mobile phones so we can keep an eye on the amount of power being generated , plus checking the system was working at correct capacity.

We are totally satisfied and highly recommend Proven Energy Solutions Toowoomba.
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Easy to work with.

Quote was a little confusing. All sorted.
Install was good. Took a little longer than was stated. Very polite, punctual and tidy. No dramas.
Customer service was/is good.
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The service and information I received from solar quotes was outstanding. Also, I was pleasantly surprised all quotes were received without delay and very comprehensive, making the decision quite difficult but am completely happy with the local company I chose. Thank you to all concerned. Show additional information

Couldn’t ask for more

I found all staff that I spoke to and dealt with, to be very professional and knowledgeable within their respective position. Very happy with the quality of the installation and so is my dad who is a tradesman. I take my hat off to the installers, doing a good job, on a hot summers day. I would recommend this business without any hesitation to anyone in Toowoomba looking for a quality system and great service. Show additional information

Awesome installation, great service and support.

The whole process of working with Proven Energy Solutions was very professional and courteous. During initial quoting, any time I requested more information, it was not an issue, the reply was prompt and the information provided was very useful to help me to understand solar and what would best suit my situation. I was not around during the installation but the end product looks really good and is working well. I can’t wait to see the long term savings and benefits of the solar system we selected. Show additional information

cancelled contract

Quote and service was excellent also by your graphs the product being supplied was top quality. I live in units and was advised the thickness of wiring back to meter was'nt sufficient thickness. I had paid deposit.The 2 star customer service is for office staff only. I had been into their office at least 3 times and each time asked them to ring my mobile only late afternoon which was completely ignored. Frustrating as I cannot carry my mobile at work. Deposit paid 3/12 refund paid today. Show additional information

Fantastic Installation and Brilliant Service

Sales and quoting was great technicians very organized polite on time great guys and have organized grid connection Show additional information

excellent job overall

Getting the quotes through took a bit of time as i had a 44c (fit) that i wanted to keep, Proven energy liaised with my power provider and got the agreement kept and documented.
Installation was done and the boys installed it in 35 deg heat, was a little bit of a mess left but overall happy with the job.
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Good supplier, good communication good installer,

Quote was well presented, with options, we went with the latest equipment as it was in between thier lower, options and the next suppliers quote
There was a delay due to wholesale back order some parts, it held up install by three weeks
The system was only installed today and has not been tested, the installers where very neat, polite and arived when they advised, unfortunately darkness beat them to the finish line
Not connected to the grid at this time
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Proven energy were a great company to deal with Show additional information
Proven energy were a few hundred dollars dearer then the others but the sales team sold me on the unit and there ability to install service and back up if needed.

Any question any time they could answer it and they are only an hour away, and they come through town often so if I have any worries they can stop in and help
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The sales process was very informative and the installation guys were very professional. Now we are just waiting to save and reduce our power bills.
I would thoroughly recommend Proven Energy Solutions Toowoomba as a local company to anyone interested in solar.
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due to be installed during November Show additional information
I researched many different systems and installers and found that the pricing for the same components varied considerably between them, in the end I chose to go local (Toowoomba) even though some quotes were cheaper. The install went without a hitch and was completed over about eight hours (some installers told me it would take about half a day), these guys took a while but the end result was completely professional and really has my confidence that the system will perform at a high level for a considerable time in the future.


I would have no hesitation in recommending Proven Energy and would welcome any questions potential buyers may have.
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Terrific company to deal with from sales through to install. I have recommended to a number of people since. Show additional information
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We really appreciated your web site and the information offered. We learnt SOOOO MUCH and it was very useful during our shop around.
We accepted quotes from the recommended companies and used your listings to gain further quotes.
Most of the companies were very helpful over the phone, although we did feel like a couple of "telemarketers" did not really know what they were trying to sell us.
The entire process was very consuming, but at the end of the process, we are very happy to be running completely off grid!
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Proven Energy were not the cheapest but I was looking for a good quality system using high quality components. Oliver from Proven Energy did not try to sell me anything more than what we required and even steered me away from spending money I did not need to spend. Show additional information
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