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Proven Energy Reviews
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About
Proven Energy is a solar energy solutions provider and installer based in Toowoomba; locally- owned and operating within the southern Queensland and Northern NSW regions.
The company says:
"Our services range from residential installations through to commercial and agricultural systems. Our qualified electricians will visit your home or business before installation, so you know you're getting the solar panels and electrical services that are right for you.
Our systems are customised to fit each customer. We supply and install high quality products with outstanding efficiency and warranties that will ensure great savings in the short term as well as in the years to come.
We work hard to support you through every step in your solar journey, providing ongoing solar checks, maintenance and cleaning services.
Why should you choose us?
- We’ve customised and installed systems ranging from 1.5kW up to 100kW.
- We’re a locally owned solar company with a Toowoomba based warehouse and office.
- We use employees trained to the Proven standard, not subcontractors.
- You can meet the friendly people who will take care of your system in person.
- Count on quality that lasts, with an established company
- Chat with an installer, not a pushy sales company working on commission."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Proven Energy.
Panel brands currently installed
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Inverter brands currently installed
Inverter brands previously installed
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Battery brands previously installed
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Proven Energy Reviews (1)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 0
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 1
05 March 2026
Would definitely not recommend
Paid top dollar, received subpar service. I wish salesman would have told me that a 10KW/H system will only make 8KW/H max and only for about an hour a day in perfect conditions, otherwise it does make a constant 5KW/H all day long. Customer service is non existent, I had an issue with installation was treated poorly because i complained. Never received any paper work regarding anything to do with the system i.e. inverter, panels, even after asking more than once. I would avoid especially if you are unlucky enough to have any issues.Panel rating: 3/5
Inverter rating: 4/5
Supplier Reply:
We're sorry to hear your experience didn't meet your expectations. In the two years since your installation, our team has been available to discuss any issues, but we don't have a record of you reaching out in the interim. Since receiving your review, we've checked your solar monitoring and noted that it doesn't appear to be showing your current consumption. If you contact us, we can visit your location to assess the monitoring and ensure it's working correctly.To clarify a few technical points: your system uses an 8.5kW inverter, and the amount of solar generated throughout the day will peak at midday and vary based on roof positioning, direction, weather, and other factors. Oversizing the inverter relative to the panels is standard industry practice and is something our team explains during the sales process to ensure you receive the most from your system across varying conditions. Your system also has a 5kW export limit, as set by Ergon's grid requirements. In regards to the GoodWe inverter, there was a manufacturing issue with the AC clip that affected a number of units across the industry. As soon as the compliant part was made available by the manufacturer, our team returned to site to rectify it. We understand you felt communication fell short at the time, and as a gesture of goodwill, we upgraded your smart meter to a Catch Control in 2023 at no additional charge. Our owner also personally reached out and our team visited the site to work through issues raised at the time. Handover documentation including your inverter and panel details should have been emailed to you; if you didn't receive these, please contact us directly and we'll resend them. We take every piece of feedback seriously and we'd welcome the chance to have a conversation about any ongoing concerns.