Solargain Hervey Bay - Bundaberg - Gympie Reviews

Based on 128 reviews

  • 5 star 53
  • 4 star 72
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.46
  • System Quality
    4.57
  • Customer Service
    4.69
  • Installation
    4.71

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About Solargain Hervey Bay - Bundaberg - Gympie, Solar Installers

Solargain Hervey Bay - Bundaberg - Gympie
Platinum Partner
Solargain Hervey Bay - Bundaberg - Gympie is a Solar Power Installation company based in serves Hervey Bay - Bundaberg - Gympie - Maryborough and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Solargain Hervey Bay - Bundaberg - Gympie Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Good company to deal with. Installers were friendly and helpful. I would recommend Solargain to anyone looking at having a solar system Show additional information
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Salesman was very helpful, offering a variety of quotes from inexpensive with reasonable quality to top of the line for much more. he was NOT pushy a very admirable quality.
We spent $4190 on a 6600 watt system with a Zeverlotion 5000 5kw inverter. The installation was slightly delayed by rain but was installed by the date they promised.
The installation went very smoothly taking only 1/2 day. The installers were friendly , helpful and competent!
We are currently very happy with the system It is working well and is very quiet.
I will post a further review in 12 months on how well the system has performed.
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Im am about to erect a Bali hut at rear of swimming pool with a cool room. I discussed the matter with Darrell the efficient Sparky who lead me on the right track for extra panels.

I am also building on a five acre property after june for which I will deploy the services of Solagain for supply and installation.

Being an Accountant I have been monitoring the Inverter hourly.

Thank you again Aiden, Joy , Darrell and Harley.
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Very professional service from office staff to installation and sales staff.
Steve assisted us in installing the APP on our phone and computer.
Very helpful, gentlemen installing system were prompt and informative to where was the best place to install the inverter.
One reason I contacted solar gain was to speak with a sales representative who explained the overall basis of the system.
Thank you.
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My install was done to perfection by professionals. Darryl who done my install was very informative and very professional at his job.
From start to finish being Steve who done my quote and Darryl who done my install I have no complaints and would highly recommend Solargain Hervey Bay to anyone who is thinking of getting solar installed.
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Very happy with the installation. Very good communication from beginning to end. Installation on time. Good quality system at good price. Show additional information
Installation is in a few weeks time when my new home is finished Show additional information
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There was a glitch with my online banking which may be down to Fronius program using my WiFi. Was resolved very quickly and supplier not to blame Show additional information
The guys at Solargain and installers were fantastic, from the time steve came out to my home and explained everything to me (which I knew nothing about solar) other companies just did things over the phone :-( The installers were great guys and explained everything to me, I now have a little understanding of solar panels, and I can check things out on my phone app of solar web which is great too!! and if I need to ask any questions they are there to help too! Would highly recommend Steve, Drew,staff and installers Show additional information
The other solar providers could not match the service I received from Solar Gain. One provider emailed some prices and I never heard from them again, The other person I spoke to kept trying to arrange meetings in the pub or local caf�, I turned up for one meeting at a caf� and no one was there, it turned out he had given me incorrect info and was actually waiting in the pub next door. He tried to arrange other meetings however I was moving from the Sunshine Coast and could not just drop everything on short notice. I offered to meet at their office however it would appear they operated out of a vehicle, I have not heard from them for approx. 4 - 5 weeks so I have gone with solar gain. I anticipate the install will be completed in 2 - 3 weeks. Thanks, Mike Show additional information
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When I signed the contract was advised installation would be in 4 - 6 weeks.
Its now been 6 weeks and haven't heard from them! They must be busy!?
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Very professional and helpful staff. Answered all of my questions. System is excellent and couldn't be happier with it. I would definately recommend Solargain. Also when I had a hiccup in the beginning they solved it efficiently. Show additional information
I would just like to say a BIG THANK YOU to the team at Solargain. We are so happy with our system and the level of customer service provided. The process was simple and your team (both office staff and installers) were very reliable and friendly. It was a very quick process from start to finish which made us feel like very valued customers. We are soooooo happy and can't wait to see the savings reflect in our future electricity bills. We were that happy and confident with the knowledge, service and price that we did not hesitate to refer my mother and step father to Solargain - they will have their system installed in the next few months when their new house is built. Thanks again Aiden and the team at Solargain!! Show additional information
Its not hooked up to the grid yet Show additional information
The guys at Solar gain Hervey Bay are true professionals they do what they say and in a very timely manner, the installers were fantastic and quick, and on completion showed me how to use the online capabilities of the system.
THANKS HERVEY BAY SOLAR GAIN
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Installation will occur this week. Power output will be reviewed against information provided. Only issue was with zip money as we already had an account that was under 6 months old. Show additional information
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I am a retired electrical trades person with many years of installation experience. I was extremely impressed with the quality of the installation and the installer.
I have recommended these people already to friends.
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It was a pleasure to deal with Steve, Drew, Aden and the installers.

Cannot fault the process from start to finish and NO high pressure sales tactics, instead honest, friendly advice and service.
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So far have been happy with their service before, during and after installation. Show additional information
Would choose solargain again was a pleasant experience from start to finish excellent customer service and quality install. As an electrician I would definitely recommend solargain. Show additional information
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Solargain Hervey Bay did a fantastic job, I would highly recommend them to anyone Show additional information
Compared to other Solar Companies I was impressed with the information package the representative provided and the knowledge and advice he had in terms of the range of solar panel and inverters on the market. There was no pressure to provide a deposit with the full amount payable on installation. The three electricians that installed the solar array were a cohesive, knowledgeable and professional crew - I couldn't fault them or Solargain Hervey Bay. I am more than happy with the product I received and know that I can touch base with with them in the event I have any queries or issues. I would certainly recommend them to anyone who is looking to install a solar array. Show additional information
Very happy with the system, good job, works well and I like the fact I can monitor the system using an app to see where the the power is coming from and going to, very interesting, no more power bills for this little black duck. Show additional information
Awesome job and fantastic experience dealing with the team at harvey bay. Steven and team
Deliver a very professional service with superior product knowledge and cutting through the crap
With products available and encourage to price different systems and products would be happy to recommend company to everyone in widebay area this is my second time buying a system from Harvey bay solar and am so happy with
What we have and simply cannot thank the team enough.
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Installation on time and very professional, two very good installers neat and clean top job, could not have asked for more.
Still waiting for Ergon.
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Found Solargain Hervey Bay to provide a good balance of price, quality and service. Plus it's nice to deal with a local business. Show additional information
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I have not yet rated the customer service or quality of the system yet as we are still waiting for Ergon to get their act together and put the power on for this system.
Have been very impressed by the installation crew and aside from a hiccup with the system not connecting to our internet I cannot fault them
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Installed yesterday - waiting for Ergon to approve meter box relocation and meter upgrade plus connect solar Show additional information
They came the day they said they would, finish in two days and Darryl the electrician was a very nice man. Show additional information
All three companies were prompt to contact me. They were all very courteous and spent time describing their products. They were patient and explained the pros and cons of installing different types of solar systems , and what size would be most applicable to my home. Some of the companies offered multiple choices with varying price ranges, whilst others simply recommended one. We chose Solargain , but I am sure the other 2 would not have disappointed. The installation was completed very competently and those involved did a first class job. I found the information from Solarquotes invaluable and certainly their recommendations very, very helpful. Show additional information
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Appreciated the experience from start to installation, we just got our electricity bill,without solar, so it will be interesting when the next one arrive.
I found Aiden to be very respectful, exceptionally well mannered and a young gent who, I feel, knows his job. We could have gone for a much cheaper system elsewhere but after being explained the difference in products and explained in a manner in which I felt comfortable, and we both felt very comfortable with decision to go whit Solar Gains quote. The Installers were/are a very professional in their approach and mannerism. When finished, they cleaned the site and left only panels on the roof and no rubbish or metal debris from the aluminium cuts. A vey professional and non pushy company who, I feel, looked at what we needed and our budget, not what they needed.
Extrememly happy to recommend these gents for a job well done. We did not buy the rolls royce but purchased the next best thing. Thank you guys, I/we appreciate your niceness.

Brad and Loie Burrum Heads
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Solargain was extremely helpful in all aspects of solar power. Aiden was very professional & he went out of his way to explain all options available for me to choose. They came out immediately & also continually emailed me advise & show their products for me to review before coming to my property. They were reliable, knowledgeable & honest - a great company. Show additional information
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