Sunrise Power Solutions Pty Ltd Reviews

Based on 72 ratings Aus Ranking

  • 5 star 46
  • 4 star 26
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.69
  • System Quality
    4.81
  • Customer Service
    4.82
  • Installation
    4.83

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About Sunrise Power Solutions Pty Ltd, Solar Installers

Sunrise Power Solutions Pty Ltd
Gold Partner
Sunrise Power Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 66 286 028 876  ABN active since 05 Jun 2018 | The Trustee For Sunrise Power Solutions Unit Trust
verified
ACN: 626 612 904  ACN active since 05 Jun 2018 | Sunrise Power Solutions Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 337526C Sunrise Power Solutions Pty Ltd 
verified

Reviewers report paying: $3,517 - $8,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sunrise believes in the positive energy of sunshine, and the power of the sun to uniquely power our world. Whether you want more control over your electricity costs or an easy way to join the growing movement to power the world with clean, abundant sunshine, we make going solar a positive experience.

Our customers are the centre of our energy systems. Everything we do revolves around ensuring you get the Solar Spectrum Energy System that is right for you – both today and tomorrow. Plus, sunshine improves the environment by tons – literally. So together, we can make a huge difference.

Please come and visit our store located across the street from the post office in Wodonga.

Sunrise Power Solutions Pty Ltd Solar Reviews

Happy solar

Everyone involved in installing were extremely professional and helpful can't rate them highly enough Show additional information

Great company to deal with

Very easy to deal with and answered all our questions promptly Show additional information

Great customer service and Installation

From quote to installation and connection to the grid Sunrise Solutions did everything they said they were to do and kept me informed all the way. The installation was well done, efficient, clean and very honest about what they had done. Show additional information

Stress Free

Sales/quoting process was easy, reassuring and explained clearly without out hard sales talk.
Installation went well. Lads were polite, happy and eager to part of a team.
Explained the process clearly.
Very happy to be with installers and suppliers that are local.
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Great supplier, installer has done a great job. Not yet receiving any credits from our supplier so it's a bit had to comment on overall satisfaction.

Sales process was easy with no problems. The installer did a great job. Our grid connection has not yet been processed so it is a bit hard to comment on that part of the process. Show additional information

Solar

Best in Albury/Wodonga, great price with a high quality product. Show additional information

Efficient service.

Very good customer service and quoting process. Punctual, polite and tidy installation. Show additional information

Great service & installation!

After reading reviews trying to find reliable installer, I decided to use Sunrise Solar, I can say everything has been smooth from quoting to installation... I have no issues recommending to anyone.. cheers Show additional information

Chris

I would recommend sunrise power solution, to anyone which I have and they also put solar on with sunrise . I found the staff at the wodonga branch mosr helpful David & Charmaine are a great team .
And the team that did the insulation were very professional did a great.
Very happy customer.
Regards chris.
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Happy customers

Happy with the advice provided, very responsive to questions asked during quoting and didn’t try and push something we didn’t want, but most importantly of all a high quality install of our system. Show additional information

Excellent Service & Installation, Very Happy

We found Andrew very efficient, knowledgeable and helpful. Customer service was A1 before and after installation. Andrews team were absolutely lovely, i.e they were polite, punctual, hardworking and cleaned up after installation. Charmaine called the next day to make sure we were happy with the installation. We are very happy with our installation and customer service. We highly recommend Andrew and his team. Thank you. Show additional information

Efficient Installation

Our Sales and Quoting process was easy, informative and explained so I could understand what was being told to me. The installation was great, the boys were very punctual, cleaned up after themselves and were so quick, they were amazing and very polite. They were just very friendly and hard working guys, they didn't stop. Everything was done in such a professional manner, our system was put up and it was going all in the same day.

I would recommend these fellows and this company without any hesitation they are fantastic.

Thankyou for doing such a wonderful job.
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A Totally stress free experience

Right from the start the Company had a customer service focus.
The quote was easy to read and extremely well explained by the Company Rep.
The installation was totally professional and the team who installed it were polite and explained the outline of the project The finish was neat and tidy.
The major issue for us was the customer service. We were always kept in the loop as to where the project was at,and once it was installed there was a complete follow up to ensure that the electricity supplier was processing the change over.
in Summary
The quote was very competitive and the whole experience was stress free due in main to the customer Service team.
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Excellant service with quality equipment

Very good overall with service and follow up answers to all questions Show additional information

Sunrise Power Solutions Excellent!

Sales Quoting was really good!
Installation was on time and done with minimal Fuss!
Grid Connection and all associated paperwork submitted on time!
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Fantastic Company

The sales and quoting was a breeze to go through and get communication. The installation was a stress free the installers were friendly and prompt and cleaned up after themselves.
The staff at the office we so easy to communicate to and prompt in getting back to calls or emails.
I have refered this company to others so easy to deal with.
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A great company to deal with.

The whole process was perfect from start to finish.The salesman arrived on time and we had the quote arrive the same day.The installers arrived exactly as they said they would arrive and were very polite and efficient.No problems whatsoever.Customer service could not have been better. Show additional information

Quality installation and great before and after sales service

I made an enquiry and was contacted by one of the principles of the business very shortly after. His follow up was quick and I received a detailed quote shortly after. I made some more enquiries and decided on the installation recommended. The installation went according to plan and from the moment it went active has been exactly what we wanted. Can’t wait to get more panels and will definitely use Sunrise to do that. Show additional information

Highly recommend

The entire process from start to finish was awesome Recommended from my brother law who also had a great experience. Installation was fast and efficient with Simon and his team doing a wonderful job. Thankyou again David and all involved at sunrise power solutions Show additional information

Happy sunny days.

The entire process with Sunrise Power Solutions was extremely efficient. The initial meeting and quote was very informative and conducted in a professional and pleasant manner.
The installation was completed by 3 diligent and well mannered young men. They worked together well and completed the task without fuss. They did their best to have minimal impact on our daily activity and were very polite at all times.
The customer service was excellent and I can happily report that I am producing significant solar energy.
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Great install no hassles

Installation was excellent by group of guys that installed system, quick clean no hassles. Salesmen was great with quote, after installation was complete and came to meter change over, a fuse was required at meter box. Inquired with company they organised electrician to install what was needed and was completed the next day. Show additional information

Professional Installer and Retailer

The retailer provided accurate information, they answered all my questions and they only sold reliable systems.
The installers were polite, friendly and efficient. Didn't leave any mess or damage my tiles.
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Loved my experience

My experience at Sunrise Solar Solutions
Pleasant, friendly, informative & professional very pleased with the results.
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The entire process from start to finish was very professional, the office kept me informed of progress and the electrician phoned me the night before the job was due to let me know that they were coming and what time they would arrive.
I have had 2 additional systems installed by Sunrise both Enphase and I could not be happier. Last bill a $350 credit, outstanding.
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They made it easy for me

The guys were good at answering my questions, good info on the rebates.
Install was smooth and they did a great clean up before they left.
Very happy with after sales and installation service, get updates and quick action to my concerns.
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Fast and efficient

I rate Salesmanship at a high level standard maybe due to the knowledge of the industry. Show additional information

Professional, efficient, satisfying experience.

My entry into the premises of Sunrise Power Solutions in High Street Wodonga was the beginning of a very professional, efficient and most pleasant and satisfying business experience. Charmaine, Andrew and David immediately welcomed me and showed genuine interest in my enquiries.

On explaining my requirements, the advice from Andrew met both my circumstances and needs perfectly. Andrew was very knowledgeable regarding technical matters, installation and solar purchase details. He communicated easily and clearly. His genuine desire to satisfy a customer was obvious. There was absolutely no seeking to sell me something beyond that relevant to my situation. I was provided every assistance with the application process and the procedure to obtain the government rebate. My rebate application was approved the next day. The experience and decision to proceed with Sunrise was a seamless, no stress exercise.

I was advised by Sunrise that installation would take place in a fortnight - well beyond my expectations. It occurred on the nominated day at the nominated time. The three person installation team worked efficiently, answered all my questions, introduced me to the system and explained what would occur next. They tidied up, leaving the premises as found. Charmaine rang me on the day to make sure that I was happy with the installation and Andrew visited me two days later to ensure that I understood my solar system.

My experience as a customer of Sunrise Power Solutions leads me to conclude - Highly Recommended.
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Most highly recommended

We are very impressed with the professionalism shown by Sunrise Power Solutions. Andrew advised us exactly what we would need, and spoke about the various options available. Our application was completed in two days, and we were given an installation date for two weeks. 3 tradesmen arrived at 7.30am on the day, and the job was completed by midday. They were very polite young men, left everything very tidy, and explained what would happen next. Within 1 hour we received an email inviting us to open an account so we could track our usage etc. So, immediately we could see that we are now using our own power, with the surplus going into the grid, Congratulations Andrew, Charmaine, David and all the team at Sunrise Power Solutions on a job well done. Show additional information

Trouble free transition to Solar

Sunrise quoted me 3 different quotes for solar. They explained the difference of each system quoted and listen to my expectations together we made a system that I’m so happy with. They are always available for my questions and never pushed anything on me. The customer service I have found to be exceptional from both the team in the office and the installation crew.

On install day the team arrived at 7:30 and worked all day again any questions were answered I found them to be polite and professional.
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Excellent service and a great product!

The process of installing solar could not have been any easier from start to finish. A big thank you to David and the team at Sunrise Power Solutions for their professional, friendly and caring customer service. They clearly explained the different options available but NEVER the hard sell. All the paperwork was taken care of and whenever I had questions, they were quick to respond and provide the answers. I am thrilled with the system installed. I was worried what the panels would look like on the roof but I have to say they look pretty good - sleek and slimline. I am now in credit with my electricity bill and this helps me reduce my gas bill. A very happy customer!
!
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Sunrise solar (SolarEdge)

Quoting was good with excellent information,installation was first rate cleaned up after and the installer talked us through the shutdown process and the app that SolarEdge provides (very handy) customer service very good to date? Show additional information

Everything was organised. We hardly had to lift a finger.

Sales and quote process was easy to understand. Installation guys were punctual, informative and cleaned up after. If I have any questions i am very comfortable with sales staff. Thanks Sunrise power solutions Wodonga.. Show additional information

First class installer!

Anyone thinking of installing SOLAR... Think no more! You cannot go past SUNRISE POWER SOLUTIONS!!!!... from start to finish, it was the most pleasurable experience from the first phone call to my first appointment with David. He was extremely informative as to how the whole process worked, and two days later all the necessary paperwork was completed, and I had an installation date within 3 weeks...AMAZING!
Firstly the very polite Sparky Updated my Power Box, then three very well mannered young Tradesmen came, and had the job done (On a very hot day I might add) in 7 Hours!!...All the Tradies were extremely tidy and cleaned up after themselves. Between David (a complete Gentleman) & the lovely receptionist Charmaine, I was kept informed at all times.. and I am now having fun tracking how much power I am saving!!
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Exceptional from start to finish

David and Andrew were incredibly helpful from the get-go. They came out to see us and went through which products would suit our needs. Had a few quotes within the week and scheduling an installation soon after. The team that came out were punctual, efficient and left the place how they found it. Our battery was caught up in customs but the second it was delivered they had their guys come out the same day to install. David and Andrew constantly made contact with us, kept us updated with delivery times, helped with the grant process and connecting to the grid. Would 100% recommend these guys without a doubt! Show additional information

Great Service.

David was very helpful and quick to respond to all of my questions and talk me through the process and help us to determine the best fit system for our needs and budget. The team that came to install the system were very polite and well-mannered and Simon spent some time talking me through the app to track our solar. I wouldn't hesitate to use them again or recommend them to my friends. Show additional information

Excellent service and Installation

Andrew explained the system and pricing to us in a easy to understand way. After installation he called in to get us up to speed with the app. Excellent service.The installers were incredible as they worked in extreme heat. Simon Ferraro and his men were polite and ensured all was tidy before they left. Highly recommend Sunrise Power Solutions and Simon Ferraro to anyone contemplating Solar Panels. Show additional information

Very impressed. Everything went very smoothly and very professional.

Everything was straight forward. Everyone was very friendly and nothing was too much trouble. Show additional information

Great Installation

Fantastic installation crew. Despite the weather they were efficent friendly and quick.
Most Impressed
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No hard sell, great service, exceeded expectations

1. Straightforward and well explained.
2. Ahead of schedule,
3. Still waiting for the grid connection
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Great service & excellent installation

Sales & service was great.. quoting was easy and they accommodated what would work the best for our solar system. Great price and would recommend Sunrise Power Solutions. Installed just in time for Christmas. Great Christmas present Show additional information
The new system was installed to feed in parallel to the original one we had. It is generating enough power to cut out our bills and probably give us a credit which will pay for part of our gas bills. Show additional information

Fantastic Solar Installers

I highly recommend Sunrise Power Solutions. The fellow who came and gave our quote explained the different systems in a way we could understand and spent time helping us decide which system is right for us and was not at all pushy.
The installation crew were punctual, polite and at the end of the installation cleaned up after themselves.
We are also very impressed with the customer service. They organised the grid connection and telephoned me to check on how our grid connection was progressing. Any time I have contacted them they have always been polite and very helpful. We have no regrets having Sunrise Power Solutions solar panels installed
and have no hesitation in recommending them to anyone.
Thank you Sunrise Power Solutions!!
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We are very impressed with the professional way the panels and inverter were installed. They were meticulous with the cleaning up as well. Thank you.

We were also impressed with David who came to give us our original quote. He had done a lot of research on our property before he arrived as opposed to another quote we received . Photos of the roof with suggested placement of panels.
Polite young men did our installation as mentioned above. They were punctual.
Excellent customer service. I would definitely recommend Sunshine Power Solution to any prospective buyer.
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Professional service

Very supportive at every step of the way. Answered all our questions. Assisted us through the process of applying for a grant which was successful first time!
The installation was very straight forward. It was completed efficiently, punctually and tidily.
They are doing all the paperwork behind the scenes to organise the connection to the grid.
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Everything you need

System offered identical to most expensive quote except for brand of panels.
Installed ahead of estimated date.
Installer efficient and courteous.
Grid connection taking longer than anticipated.
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Great installer and great customer service

Very professional sales and quoting process
The installation went very smoothly and the site was left clean and tidy
Cutomer service was great, they followed up n a monitoring problem and will return on Thursday to sort it out.
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Appeared great from the point of view of one totally unqualified to make a judgement (i.e. me)

It seems to be working. Grid power usage has dropped. I hope it's all legal & working safely & efficiently. I'd never seen anything like this 75 years ago, so I don't really know Show additional information

Great Service

Great service, very neat installation, top quality system for a respectable price. Staff easy to talk to, they explain all the options in a simple no fuss way. Show additional information
All good Show additional information
Dave and his team were very friendly and efficient. I ordered the system on the Friday and they installed it on the following Monday. Fortunately they had it in stock and an install vacancy. The installers were on time, friendly and efficient, it rained when they were about to install the panels but they returned 3 days later and finished. Very happy with everything and the system is generating 38 kwh per day which is very good for a 6kw system. Show additional information
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