Sunrise Power Solutions Pty Ltd Reviews

Based on 91 ratings Aus Ranking

  • 5 star 61
  • 4 star 30
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.71
  • System Quality
    4.85
  • Customer Service
    4.86
  • Installation
    4.87

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About Sunrise Power Solutions Pty Ltd, Solar Installers

Sunrise Power Solutions Pty Ltd
Gold Partner
Sunrise Power Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 66 286 028 876  ABN active since 05 Jun 2018 | The Trustee For Sunrise Power Solutions Unit Trust
verified
ACN: 626 612 904  ACN active since 05 Jun 2018 | Sunrise Power Solutions Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 337526C Sunrise Power Solutions Pty Ltd 
verified

Reviewers report paying: $3,300 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sunrise believes in the positive energy of sunshine, and the power of the sun to uniquely power our world. Whether you want more control over your electricity costs or an easy way to join the growing movement to power the world with clean, abundant sunshine, we make going solar a positive experience.

Our customers are the centre of our energy systems. Everything we do revolves around ensuring you get the Solar Spectrum Energy System that is right for you – both today and tomorrow. Plus, sunshine improves the environment by tons – literally. So together, we can make a huge difference.

Please come and visit our store located across the street from the post office in Wodonga.

Sunrise Power Solutions Pty Ltd Solar Reviews

Excellent service

Quick and simple. Installers were polite and efficient.everything cleaned up before they left Show additional information

What a great experience.

From the time we made our initial contact with Sunrise everything seemed to go smoothly. The sales rep was easy to deal with and very knowledgeable and comprehensive. The installing team kept us informed all the way along from start to finish and were very friendly and did a great job. The after sales experience has been excellent and we are very happy with the finished system. Show additional information

So far so good

Sales process was comfortable. No excessive pressure. Salesman seemed to put thought into quoting a system that matched our intended use. Installation has not happened yet so can’t really give feedback on that.

Happy to give feedback once that happens if you like ... install planned for late December.

11.2kW system
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Excellent Service

Very easy process from start to finish with Sunrise Power Solutions, David explained everything we needed to know.
The installers did an excellent job, they were on time and left the place tidy. We wouldn`t hesitate to recommend them to family and friends.
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Great Customer Service & very Professional

The process from quote to installation went very smoothly

Brianna & Officer Staff were friendly & very helpful
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Fantastic Service

Fantastic Company to deal with. Friendly and efficient sales staff. Excellent product knowledge. Installation process efficient. Help in navigating the grant process. I can not speak highly enough of the whole journey with this company. Recommend to everyone, if you want to minimize your power bill contact them Show additional information

fantastic all round!

I signed up with Sunrise Power Solutions the day Brianna came out to give me a quote. She is friendly, very informative and provided accurate information. I had a few questions before install and Brianna answered them promptly, nothing was ever too much trouble. The installation team they sent out were amazing. Both guys were polite, hard working and they didn't leave a single mess behind. The install itself is very neat and appealing from the street. I expected to have the job done and that was it, but Brianna has made contact many of times after our install. The first day she kept tracking our solar via the online monitoring, then another day she re-explain the inspector check, our electricity retailer connecting us and then just to see if we are happy with everything - which we 100% are! I am loving the onlne monitoring of our production/consumtion to see how our system is tracking.

Thank you Brianna, I will happily recommend you to anyone.
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All very easy

The sales consultant was prompt in replying and providing quotes and advice. He described the process clearly and concisely and was happy to go over anything we might not have understood.
The admin staff kept in contact regularly and handled all paperwork efficiently and politely.
Installers were very polite and careful and seem to have a done a neat and tidy job - they cleaned up after themselves and left no mess.
The sytem works better than we expected and we love the online data access which allows us to better understand and regulate our electricity useage.
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Excellent installation

The Sunrise team made the process of having solar installed very easy. The customer service is fantastic & they were very happy to assist with any questions that we had. The installation team were excellent as well. We are very happy and would definitely recommend them to anyone looking to have solar fitted. Show additional information

Very easy to deal with

Overall the process was simple and the service provided was great. David made sure we had the best solution for our needs, and I'm very happy with the end product. There was a couple of glitches with the quote and with the connection to the power company, but Sunrise dealt with them quickly and professionally, and they were very easy to communicate with. Installation was done quickly and trouble free, and they worked with me to recommend the best possible layout of panels for my roof. Have already recommended them to several of my friends and am very pleased I went with them for a quality product and positive customer service. Show additional information

Job Well done

Sunrise was easy to deal with and every thing went to plan ,so far the solar edge system is performing well and energy production is almost exactly as predicted in the quote supplied. The installers were very good and I was happy with work performed. Show additional information

Sunrise solar (SolarEdge)

Quoting was good with excellent information,installation was first rate cleaned up after and the installer talked us through the shutdown process and the app that SolarEdge provides (very handy) customer service very good to date? Show additional information

Quick Power

The process was very good from Quotes to installation. Customer service was excellent throughout. Installation was professionally conducted and the workmanship was of a very good standard. A great experience overall. Show additional information

Great installer & great team

From the initial quote to my last minute changes the sales team were fantastic, approachable, flexible and accommodating.
The install boys were just as good, professional efficient, fantastic workmanship, the system looks like it grew there, just meant to be where it is.

Everyone who has seen it comments on the level of workmanship in the install, a real credit to their tradesmen.
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Very happy

Easy and fast process of arranging a quote and date to have our panels installed, installation was well explained and answered any questions we had.
Friendly team, staff kept in contact throughout. We had a very positive experience dealing with the company. Thank you.
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Easy to deal with.

From the enthusiasm and support of the sales and office staff to the neat and tidy installation, nothing was ever a problem and everything was done as said. All my queries were answered promptly and the install happened well ahead of expected time, weather interruptions included. Very satisfied. Show additional information

Great Service

I am satisfied with the quoting process. The installation team are polite and tidy. Customer service of sunrise power solution are amazing, they assist us all the way to ensure customer satisfaction. Highly recommended! Show additional information

Very professionally installed

Was very please with all aspects of our venture in solar, staff in office very obliging and helped with all the setting up of paperwork. The installation was very professional and the place was left very clean. Would recommend the system to anyone. So far all seems to be working well. Show additional information

A Happy Chappy

From the moment I stepped into the shop everything went like clockwork. Chris was terrific to deal with, pleasant and knowledgeable. The installation team were exceptional. Very polite, punctual and everything went as they initially said it would. Well done. Customer service was no different. If you need to know something; just ask them - it's that simple. I am exceptionally pleased with the whole process and thank you. Show additional information

Great Company to deal with, Sales, Intsallation and Support all fantastic. Could not be happier.

I approached the sales team, and from the beginning the whole thing has been clearly explained, honest and accurate information provided. The Installation was done with a high degree of professionalism, even though the weather was not kind, it was completed as promptly as possible. Very good standard of work. I could not be happier with this venture. Show additional information

Happy solar

Everyone involved in installing were extremely professional and helpful can't rate them highly enough Show additional information

Great company to deal with

Very easy to deal with and answered all our questions promptly Show additional information

Great customer service and Installation

From quote to installation and connection to the grid Sunrise Solutions did everything they said they were to do and kept me informed all the way. The installation was well done, efficient, clean and very honest about what they had done. Show additional information

Stress Free

Sales/quoting process was easy, reassuring and explained clearly without out hard sales talk.
Installation went well. Lads were polite, happy and eager to part of a team.
Explained the process clearly.
Very happy to be with installers and suppliers that are local.
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Great supplier, installer has done a great job. Not yet receiving any credits from our supplier so it's a bit had to comment on overall satisfaction.

Sales process was easy with no problems. The installer did a great job. Our grid connection has not yet been processed so it is a bit hard to comment on that part of the process. Show additional information

Solar

Best in Albury/Wodonga, great price with a high quality product. Show additional information

Efficient service.

Very good customer service and quoting process. Punctual, polite and tidy installation. Show additional information

Great service & installation!

After reading reviews trying to find reliable installer, I decided to use Sunrise Solar, I can say everything has been smooth from quoting to installation... I have no issues recommending to anyone.. cheers Show additional information

Chris

I would recommend sunrise power solution, to anyone which I have and they also put solar on with sunrise . I found the staff at the wodonga branch mosr helpful David & Charmaine are a great team .
And the team that did the insulation were very professional did a great.
Very happy customer.
Regards chris.
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Happy customers

Happy with the advice provided, very responsive to questions asked during quoting and didn’t try and push something we didn’t want, but most importantly of all a high quality install of our system. Show additional information

Excellent Service & Installation, Very Happy

We found Andrew very efficient, knowledgeable and helpful. Customer service was A1 before and after installation. Andrews team were absolutely lovely, i.e they were polite, punctual, hardworking and cleaned up after installation. Charmaine called the next day to make sure we were happy with the installation. We are very happy with our installation and customer service. We highly recommend Andrew and his team. Thank you. Show additional information

Efficient Installation

Our Sales and Quoting process was easy, informative and explained so I could understand what was being told to me. The installation was great, the boys were very punctual, cleaned up after themselves and were so quick, they were amazing and very polite. They were just very friendly and hard working guys, they didn't stop. Everything was done in such a professional manner, our system was put up and it was going all in the same day.

I would recommend these fellows and this company without any hesitation they are fantastic.

Thankyou for doing such a wonderful job.
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A Totally stress free experience

Right from the start the Company had a customer service focus.
The quote was easy to read and extremely well explained by the Company Rep.
The installation was totally professional and the team who installed it were polite and explained the outline of the project The finish was neat and tidy.
The major issue for us was the customer service. We were always kept in the loop as to where the project was at,and once it was installed there was a complete follow up to ensure that the electricity supplier was processing the change over.
in Summary
The quote was very competitive and the whole experience was stress free due in main to the customer Service team.
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Excellant service with quality equipment

Very good overall with service and follow up answers to all questions Show additional information

Sunrise Power Solutions Excellent!

Sales Quoting was really good!
Installation was on time and done with minimal Fuss!
Grid Connection and all associated paperwork submitted on time!
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Fantastic Company

The sales and quoting was a breeze to go through and get communication. The installation was a stress free the installers were friendly and prompt and cleaned up after themselves.
The staff at the office we so easy to communicate to and prompt in getting back to calls or emails.
I have refered this company to others so easy to deal with.
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A great company to deal with.

The whole process was perfect from start to finish.The salesman arrived on time and we had the quote arrive the same day.The installers arrived exactly as they said they would arrive and were very polite and efficient.No problems whatsoever.Customer service could not have been better. Show additional information

Quality installation and great before and after sales service

I made an enquiry and was contacted by one of the principles of the business very shortly after. His follow up was quick and I received a detailed quote shortly after. I made some more enquiries and decided on the installation recommended. The installation went according to plan and from the moment it went active has been exactly what we wanted. Can’t wait to get more panels and will definitely use Sunrise to do that. Show additional information

Highly recommend

The entire process from start to finish was awesome Recommended from my brother law who also had a great experience. Installation was fast and efficient with Simon and his team doing a wonderful job. Thankyou again David and all involved at sunrise power solutions Show additional information

Happy sunny days.

The entire process with Sunrise Power Solutions was extremely efficient. The initial meeting and quote was very informative and conducted in a professional and pleasant manner.
The installation was completed by 3 diligent and well mannered young men. They worked together well and completed the task without fuss. They did their best to have minimal impact on our daily activity and were very polite at all times.
The customer service was excellent and I can happily report that I am producing significant solar energy.
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Great install no hassles

Installation was excellent by group of guys that installed system, quick clean no hassles. Salesmen was great with quote, after installation was complete and came to meter change over, a fuse was required at meter box. Inquired with company they organised electrician to install what was needed and was completed the next day. Show additional information

Professional Installer and Retailer

The retailer provided accurate information, they answered all my questions and they only sold reliable systems.
The installers were polite, friendly and efficient. Didn't leave any mess or damage my tiles.
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Loved my experience

My experience at Sunrise Solar Solutions
Pleasant, friendly, informative & professional very pleased with the results.
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The entire process from start to finish was very professional, the office kept me informed of progress and the electrician phoned me the night before the job was due to let me know that they were coming and what time they would arrive.
I have had 2 additional systems installed by Sunrise both Enphase and I could not be happier. Last bill a $350 credit, outstanding.
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They made it easy for me

The guys were good at answering my questions, good info on the rebates.
Install was smooth and they did a great clean up before they left.
Very happy with after sales and installation service, get updates and quick action to my concerns.
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Fast and efficient

I rate Salesmanship at a high level standard maybe due to the knowledge of the industry. Show additional information

Professional, efficient, satisfying experience.

My entry into the premises of Sunrise Power Solutions in High Street Wodonga was the beginning of a very professional, efficient and most pleasant and satisfying business experience. Charmaine, Andrew and David immediately welcomed me and showed genuine interest in my enquiries.

On explaining my requirements, the advice from Andrew met both my circumstances and needs perfectly. Andrew was very knowledgeable regarding technical matters, installation and solar purchase details. He communicated easily and clearly. His genuine desire to satisfy a customer was obvious. There was absolutely no seeking to sell me something beyond that relevant to my situation. I was provided every assistance with the application process and the procedure to obtain the government rebate. My rebate application was approved the next day. The experience and decision to proceed with Sunrise was a seamless, no stress exercise.

I was advised by Sunrise that installation would take place in a fortnight - well beyond my expectations. It occurred on the nominated day at the nominated time. The three person installation team worked efficiently, answered all my questions, introduced me to the system and explained what would occur next. They tidied up, leaving the premises as found. Charmaine rang me on the day to make sure that I was happy with the installation and Andrew visited me two days later to ensure that I understood my solar system.

My experience as a customer of Sunrise Power Solutions leads me to conclude - Highly Recommended.
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Most highly recommended

We are very impressed with the professionalism shown by Sunrise Power Solutions. Andrew advised us exactly what we would need, and spoke about the various options available. Our application was completed in two days, and we were given an installation date for two weeks. 3 tradesmen arrived at 7.30am on the day, and the job was completed by midday. They were very polite young men, left everything very tidy, and explained what would happen next. Within 1 hour we received an email inviting us to open an account so we could track our usage etc. So, immediately we could see that we are now using our own power, with the surplus going into the grid, Congratulations Andrew, Charmaine, David and all the team at Sunrise Power Solutions on a job well done. Show additional information

Trouble free transition to Solar

Sunrise quoted me 3 different quotes for solar. They explained the difference of each system quoted and listen to my expectations together we made a system that I’m so happy with. They are always available for my questions and never pushed anything on me. The customer service I have found to be exceptional from both the team in the office and the installation crew.

On install day the team arrived at 7:30 and worked all day again any questions were answered I found them to be polite and professional.
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Excellent service and a great product!

The process of installing solar could not have been any easier from start to finish. A big thank you to David and the team at Sunrise Power Solutions for their professional, friendly and caring customer service. They clearly explained the different options available but NEVER the hard sell. All the paperwork was taken care of and whenever I had questions, they were quick to respond and provide the answers. I am thrilled with the system installed. I was worried what the panels would look like on the roof but I have to say they look pretty good - sleek and slimline. I am now in credit with my electricity bill and this helps me reduce my gas bill. A very happy customer!
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