Sunrise Power Solutions Pty Ltd Reviews

Based on 110 ratings Aus Ranking

  • 5 star 73
  • 4 star 37
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.72
  • System Quality
    4.85
  • Customer Service
    4.86
  • Installation
    4.87

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About Sunrise Power Solutions Pty Ltd, Solar Installers

Sunrise Power Solutions Pty Ltd
Platinum Partner
Sunrise Power Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 66 286 028 876  ABN active since 05 Jun 2018 | The Trustee For Sunrise Power Solutions Unit Trust
verified
ACN: 626 612 904  ACN active since 05 Jun 2018 | Sunrise Power Solutions Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 337526C Sunrise Power Solutions Pty Ltd 
verified

Reviewers report paying: $3,000 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sunrise believes in the positive energy of sunshine, and the power of the sun to uniquely power our world. Whether you want more control over your electricity costs or an easy way to join the growing movement to power the world with clean, abundant sunshine, we make going solar a positive experience.

Our customers are the centre of our energy systems. Everything we do revolves around ensuring you get the Solar Spectrum Energy System that is right for you – both today and tomorrow. Plus, sunshine improves the environment by tons – literally. So together, we can make a huge difference.

Please come and visit our store located across the street from the post office in Wodonga.

Sunrise Power Solutions Pty Ltd Solar Reviews

Professional

Professional service from start to finish. Quality product an fantastic install.
I highly recommend Sunrise power solutions.
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Fantastic service, great price friendly knowledgeable staff highly recommended

Simple quote process.
Installation was quick and they even cleaned up.
Organised grid connection and app setup, all very easy and staff were great.
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Fantastic Service

The sales/quoting process was relaxed and truthful and very informative especially about the differences between the string effects of the panels and having individual inverters on each panel plus they asked what I wanted rather than tell me what they will give me. The installation crew were great,friendly,punctual and tidy,got it all installed on 21st of January 2020 and good follow up by all involved and had me connected in a coupla days (already had smartbox installed from previous small system) so updating system worked out well.Thanx very much for your suggestions. Show additional information

Seamless

From quote to installation it was a seamless experience. Quote was very informative. Finance was easy to organise. Installation was completed in a timely fashion at a time that was convenient to me. I didn't have to chase up the elec company they contacted me. Very easy process Show additional information

Terrific Sales service and knowledgeable team

The sales person Bri, was polite efficient and knowledgeable. We correctly chose a system to handle shade conditions.
The installation guys were great, did a good job and yes, tidy and polite. Fitted into a tight schedule at the end of the year.
Customer service has been spot on. There was an issue in the installation that was quickly resolved and problem sorted.
They organised the grid connection and the lovely Bri. continually followed up.
In a busy time this was a job well done.
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Nice installers

Two installers came in the morning and they finished about 2pm. Friendly people. Show additional information

Good customer service. Great product knowledge.

Install went well. Assisted with tjegrid conection.
A job well done.
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Sunrise Slice Court

Punctual, well prepared. I was given a presentation folder with information about the company, Solar products and options. Very knowledgeable,friendly answered my questions or contacted someone who could. Showed me on her laptop my roof and options for panels layout for optimal solar. Went through all Government rebates, and no interest loan,my final payment. Prepared the quote in front of me and emailed it to me. The steps to Solar in the State of Victoria in my presentation folder has been very useful. The Grid connection was delayed because of Covid and Christmas ,however an inspector approved the system last week and my electricity provider has been informed. I am now waiting on Ausnet to reconfigure my metre.I have recommended Sunrise Power Solutions to my friends and family. Show additional information

Amazing installation

The team at Sunrise Power Solutions have supported us consistently from the first initial inquiry, throughout the sales and quoting process, applications for the government grants,installation and ongoing after sales customer service.

Briana, Charmaine and Kishna are to be commended for their professionalism and amazing customer service and sense of humour. There was never a question that was left unanswered and we felt valued as a customer.

The installer Zac and his "accomplice" Jacob, were, professional prompt,polite, consultative, informative and friendly.
They ensured that the solar unit was connected to the grid and operational, they also installed the Fusion App to my phone!

What we envisaged may be a stressful purchase and installation was actually completed without stress and with consummate professionalism.
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Sunrise Power Solutions "Second to None"

Initial consultation with Andrew Purves was professional with prompt actioning to my request. On installation day "solar battery" with compatible inverter, the tradesman lead by Simon were professional with the installation. A good investment over all, power bill......what power bill.
Thankyou TEAM, overall a very satisfied customer, Sunrise Power Solutions - "Second to None"
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Mission Accomplished

Great experience doing business with Sunrise. They were thorough in establishing what we wanted and designed a system to do just that. The installation is of the highest quality. The installation team turned up when they said they would and did a fantastic job fitting the system on one of the hottest days of the summer so far. It must have been like an oven up there on our tin roof but they went up and got on with it, without complaint.

Sunrise organised our grid connection but Origin let the side down a bit. It will be almost a month since the install before we get a new meter fitted and can go live. No hassles, just the Christmas holidays have slowed everything down.

Price wise, Sunrise were not the cheapest but price wasn't the primary concern here, quality was. And we certainly got that.

Would I recommend this company? Yes.

Would I do business with them again? Yes.
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Perfect service! No matter how many times i rang and how many questions a had. The were always friend and prepared to explain and answer any questions. installation day as promised-big plus.

No matter how many times i rang and how many questions a had. The were always friend and prepared to explain and answer any questions. installation day as promised-big plus. Show additional information

Great experience

Listened to what I wanted and advised a great solution, along with great customer service. I now heat my hot water from the sun, which is working beautifully so far but will have to wait for the winter to see how it performs. It works by sending any excess power to the hot water system rather than exporting it so works just like a battery without the expense. Best thing is I just use my current hit water service with no upgrades required. It seems like a top notch system with a great monitoring app. So far I can highly recommend the system. Show additional information

Fantastic

The People at Sunrise Power Solutions are very helpful and friendly .

Brianna Helped me with the right Solar system for my house and she is a very polite person and she knows about each solar System she is selling .

The fellas that come and installed the Solar System were really good .
They were on time and did a fantastic job , They were very friendly and cleaned up after the job was completed .

The Customer Service is fantastic .
Sunrise Power Solutions are in the process of helping me connect to the grid
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Excellent installation, working perfectly

No problems at all. Everyone was professional and on time. Show additional information

Trustworthy Sales Person

I enquired about Solar 7 years ago when the sales person was working for a different company and I had a different house. He recommended I didn't get it then. Trustworthy Sales person. Show additional information

project delight

Quoting was provided a day after discussion on what I enquired about. Adjusted positioning of panels on speaking with Simon the installer on the team arrival. The guys were polite, worked very efficiently and finished the job by 5.30pm after beginning at 7.30am. The customer service at the office was great with enquiries dealt with in a prompt fashion by front of office staff and Andrew Show additional information

A great experience with Sunrise Power Solutions

The sales & quoting experience with Sunrise Power Solutions was the best of all of the companies. They were the first to respond and Chris came out to my home - really listened to me, offered great suggestions and put together multiple system options from which to choose, was patient despite many novice questions from yours truly, and above all no pressure. I think I got an excellent system 8.5kWp and a reasonable price. The installation went ahead on the scheduled day and the installers worked very hard all day to get it done - I had some concerns about the location of the inverter on a Nth facing external wall in the sun [they came back next day and put up a cover] , and rough finish of the racking in places but overall the installation looks good. The install was done last Friday and I turned on the inverter myself on Monday after getting the email from my energy supplier. According to the MySolarEdge app, my solar system is performing beautifully. Very pleased to have it. Glad I found this company via SolarQuotes. Show additional information

So quick and efficient. Excellent consultation all the way. A pleasure to deal with them all.

I rang on Monday and the initial consultation was the next day. I was very impressed by everything done.
Installation was professional, polite and they phoned to advance to change my installation day which was great. Punctual, neat and tidy workers who worked as a excellent team.
Customer service was good, though I had a problem to connect with the grid ( I’m not very computer savvy) So once I explained my problem it was quickly sorted out.
These people are local which is very good.
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Excellent service

Quick and simple. Installers were polite and efficient.everything cleaned up before they left Show additional information

What a great experience.

From the time we made our initial contact with Sunrise everything seemed to go smoothly. The sales rep was easy to deal with and very knowledgeable and comprehensive. The installing team kept us informed all the way along from start to finish and were very friendly and did a great job. The after sales experience has been excellent and we are very happy with the finished system. Show additional information

So far so good

Sales process was comfortable. No excessive pressure. Salesman seemed to put thought into quoting a system that matched our intended use. Installation has not happened yet so can’t really give feedback on that.

Happy to give feedback once that happens if you like ... install planned for late December.

11.2kW system
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Excellent Service

Very easy process from start to finish with Sunrise Power Solutions, David explained everything we needed to know.
The installers did an excellent job, they were on time and left the place tidy. We wouldn`t hesitate to recommend them to family and friends.
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Great Customer Service & very Professional

The process from quote to installation went very smoothly

Brianna & Officer Staff were friendly & very helpful
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Fantastic Service

Fantastic Company to deal with. Friendly and efficient sales staff. Excellent product knowledge. Installation process efficient. Help in navigating the grant process. I can not speak highly enough of the whole journey with this company. Recommend to everyone, if you want to minimize your power bill contact them Show additional information

fantastic all round!

I signed up with Sunrise Power Solutions the day Brianna came out to give me a quote. She is friendly, very informative and provided accurate information. I had a few questions before install and Brianna answered them promptly, nothing was ever too much trouble. The installation team they sent out were amazing. Both guys were polite, hard working and they didn't leave a single mess behind. The install itself is very neat and appealing from the street. I expected to have the job done and that was it, but Brianna has made contact many of times after our install. The first day she kept tracking our solar via the online monitoring, then another day she re-explain the inspector check, our electricity retailer connecting us and then just to see if we are happy with everything - which we 100% are! I am loving the onlne monitoring of our production/consumtion to see how our system is tracking.

Thank you Brianna, I will happily recommend you to anyone.
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All very easy

The sales consultant was prompt in replying and providing quotes and advice. He described the process clearly and concisely and was happy to go over anything we might not have understood.
The admin staff kept in contact regularly and handled all paperwork efficiently and politely.
Installers were very polite and careful and seem to have a done a neat and tidy job - they cleaned up after themselves and left no mess.
The sytem works better than we expected and we love the online data access which allows us to better understand and regulate our electricity useage.
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Excellent installation

The Sunrise team made the process of having solar installed very easy. The customer service is fantastic & they were very happy to assist with any questions that we had. The installation team were excellent as well. We are very happy and would definitely recommend them to anyone looking to have solar fitted. Show additional information

Very easy to deal with

Overall the process was simple and the service provided was great. David made sure we had the best solution for our needs, and I'm very happy with the end product. There was a couple of glitches with the quote and with the connection to the power company, but Sunrise dealt with them quickly and professionally, and they were very easy to communicate with. Installation was done quickly and trouble free, and they worked with me to recommend the best possible layout of panels for my roof. Have already recommended them to several of my friends and am very pleased I went with them for a quality product and positive customer service. Show additional information

Job Well done

Sunrise was easy to deal with and every thing went to plan ,so far the solar edge system is performing well and energy production is almost exactly as predicted in the quote supplied. The installers were very good and I was happy with work performed. Show additional information

Sunrise solar (SolarEdge)

Quoting was good with excellent information,installation was first rate cleaned up after and the installer talked us through the shutdown process and the app that SolarEdge provides (very handy) customer service very good to date? Show additional information

Quick Power

The process was very good from Quotes to installation. Customer service was excellent throughout. Installation was professionally conducted and the workmanship was of a very good standard. A great experience overall. Show additional information

Great installer & great team

From the initial quote to my last minute changes the sales team were fantastic, approachable, flexible and accommodating.
The install boys were just as good, professional efficient, fantastic workmanship, the system looks like it grew there, just meant to be where it is.

Everyone who has seen it comments on the level of workmanship in the install, a real credit to their tradesmen.
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Very happy

Easy and fast process of arranging a quote and date to have our panels installed, installation was well explained and answered any questions we had.
Friendly team, staff kept in contact throughout. We had a very positive experience dealing with the company. Thank you.
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Easy to deal with.

From the enthusiasm and support of the sales and office staff to the neat and tidy installation, nothing was ever a problem and everything was done as said. All my queries were answered promptly and the install happened well ahead of expected time, weather interruptions included. Very satisfied. Show additional information

Great Service

I am satisfied with the quoting process. The installation team are polite and tidy. Customer service of sunrise power solution are amazing, they assist us all the way to ensure customer satisfaction. Highly recommended! Show additional information

Very professionally installed

Was very please with all aspects of our venture in solar, staff in office very obliging and helped with all the setting up of paperwork. The installation was very professional and the place was left very clean. Would recommend the system to anyone. So far all seems to be working well. Show additional information

A Happy Chappy

From the moment I stepped into the shop everything went like clockwork. Chris was terrific to deal with, pleasant and knowledgeable. The installation team were exceptional. Very polite, punctual and everything went as they initially said it would. Well done. Customer service was no different. If you need to know something; just ask them - it's that simple. I am exceptionally pleased with the whole process and thank you. Show additional information

Great Company to deal with, Sales, Intsallation and Support all fantastic. Could not be happier.

I approached the sales team, and from the beginning the whole thing has been clearly explained, honest and accurate information provided. The Installation was done with a high degree of professionalism, even though the weather was not kind, it was completed as promptly as possible. Very good standard of work. I could not be happier with this venture. Show additional information

Happy solar

Everyone involved in installing were extremely professional and helpful can't rate them highly enough Show additional information

Great company to deal with

Very easy to deal with and answered all our questions promptly Show additional information

Great customer service and Installation

From quote to installation and connection to the grid Sunrise Solutions did everything they said they were to do and kept me informed all the way. The installation was well done, efficient, clean and very honest about what they had done. Show additional information

Stress Free

Sales/quoting process was easy, reassuring and explained clearly without out hard sales talk.
Installation went well. Lads were polite, happy and eager to part of a team.
Explained the process clearly.
Very happy to be with installers and suppliers that are local.
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Great supplier, installer has done a great job. Not yet receiving any credits from our supplier so it's a bit had to comment on overall satisfaction.

Sales process was easy with no problems. The installer did a great job. Our grid connection has not yet been processed so it is a bit hard to comment on that part of the process. Show additional information

Solar

Best in Albury/Wodonga, great price with a high quality product. Show additional information

Efficient service.

Very good customer service and quoting process. Punctual, polite and tidy installation. Show additional information

Great service & installation!

After reading reviews trying to find reliable installer, I decided to use Sunrise Solar, I can say everything has been smooth from quoting to installation... I have no issues recommending to anyone.. cheers Show additional information

Chris

I would recommend sunrise power solution, to anyone which I have and they also put solar on with sunrise . I found the staff at the wodonga branch mosr helpful David & Charmaine are a great team .
And the team that did the insulation were very professional did a great.
Very happy customer.
Regards chris.
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Happy customers

Happy with the advice provided, very responsive to questions asked during quoting and didn’t try and push something we didn’t want, but most importantly of all a high quality install of our system. Show additional information

Excellent Service & Installation, Very Happy

We found Andrew very efficient, knowledgeable and helpful. Customer service was A1 before and after installation. Andrews team were absolutely lovely, i.e they were polite, punctual, hardworking and cleaned up after installation. Charmaine called the next day to make sure we were happy with the installation. We are very happy with our installation and customer service. We highly recommend Andrew and his team. Thank you. Show additional information
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