Surge It Solar and Electrical

Surge It Solar and Electrical Reviews

5.0

Based on 243 ratings

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About

Why use us? Good question as we are not the absolute cheapest and we will never be and nor do I plan to be. What we are is a quality company, with quality staff and quality work ethics which will far outweigh a small few $100 saving you may catch with somebody else. Our reviews speak for themselves.
All our installations are done in house, we don't use subcontractors or salesman. You will deal with one person from start to finish.
We have successfully been in business since 2012 and completed over 5000 installations through a rocky industry. Our diversity of work outside of solar will keep us around long after the fly by night sales companies have liquidated.
We are here for a long time and plan to stand by our work for many years to come.

Reviewers report paying: $8,450 - $16,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Surge It Solar and Electrical Reviews (243)

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Average Scores

4.9/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 218
  • 4 star 25
  • 3 star 0
  • 2 star 0
  • 1 star 0

Fantastic installer

Nick was very efficient in giving me a quote, his quote was reasonable and not very expensive compared to other
installers, his job was neat and tidy. And he was punctual with coming to do the job. He was polite and showed me how to
use the app to see how much electricity the solar is generating
I recommend Nick and his team to anyone.
Mary
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Professional Installation

Nick was a pleasure to do business with. He quoted a fair price for a quality product and adding pigeon proofing and an inverter cover wasn’t a problem.
Nick and his team turned up on time, were polite and did a great job. They answered all my questions and showed me how everything worked along with photos of the panels and bird proofing. The app was explained and all materials were removed when the team left.
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Great process start to finish

Very happy with Nick and the team from Surge It Solar. Nick came out and inspected the existing system and provided reasonable quotes for the options we had discussed. With his help (and after plenty of research), I selected the right solar setup for my needs. The installation team was on time, polite and professional. They cleaned up after themselves and advised me on progress throughout. Although their quote wasn't the cheapest, I believe Surge It provided good value products and quality service.
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SurgeIT Solar the absolute best customer service and so down to earth!

Roy and his team went above and beyond to assist me with understanding the overwhelming solar lingo. Professional, punctual, reliable, down to earth and knowledgeable. I gave him some other prices I had received with various systems, he knows my requirements and took me through each system and why he believes he has provided the best system to suit my family's needs. For example, going into the pros and cons of other systems that I provided him and how they compared to his system. He wasn't the cheapest however his customer service, patience, and leaving me to make a decision (as in, not pestering me every week with phone calls and emails), ultimately resulted in me going though him. During installing the job, his team tried to address a browning out issue I had experienced with my new property purchase. Even though they were unsure why it was happening, they gave me some good advice to follow on with. They didn't need to do this however this was part of my awesome experience with them. His team showed me how to use the system and took the time to walk me through it and answer all of my questions. As soon as I was ready to say "yes" to purchasing solar off them, they literally fit me in the next day! They left the roof nice and tidy and cleaned up after themselves. Thanks so much to Roy and his team!
Inverter rating: 5/5
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Best service ever received

Wow, for a small family business this team punches well above its weight. Down to earth and able to explain everything so that even a dummy like me can understand. Speed of contact, quote, on-site visit and then installation was amazing. Has set me up with a system we can upgrade later
, with a better system and cheaper than the first mob we tried. No BS from this team. Highly recommended.
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exceptional team

A very professional and informative process. No question was left unanswered without a full explanation throughout the quoting and sales process via follow-up phone conversations. The installation team were efficient and communicated effectively, throughout the instillation. Thanks everyone much appreciated.
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Exceptional Service and Quality Solar Installations

Surge It Solar and Electrical have installed two solar systems for us, and we couldn’t be happier with their service. From start to finish, their team was professional, efficient, and extremely knowledgeable. The installations were seamless, and they took the time to explain the systems thoroughly. Both systems are working perfectly, and the quality of their work is evident. Highly recommend Surge It for anyone looking for reliable solar and electrical solutions!
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Competitive price and professional installation

Roy was succinct and informative when he came to quote. He had previously emailed information and answered all of our questions. Surge It Solar and Electrical's quote was very competitive, and they could arrange the install quite quickly. We were happy to support a north side local business
Damien, Declan and Lachlan were polite, tidy and punctual for the installation- they cleaned up afterwards and Damien explained the inverter, new switch on the switchboard, and how to download, register and use the Inverter app.
Thank you Surge It Solar and Electrical!
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Quick efficient and an excellent system

We had our solar system installed last week and it was so much quicker and easier than we had anticipated being a 2 storey house on a slope with difficult roof access. As soon as I accepted the quote less than 2 weeks after first making contact about solar quotes, the cogs were set in motion. Despite being told that we would be scheduled in the New Year due to lots of rain and Christmas coming up, due to a cancellation our system got fitted in the same week that the quote was accepted. The installers arrived on time, very extremely efficient and cleaned up after themselves and before handover from early afternoon our system was generating solar power for our own use and feeding back into the grid. How fantastic to have everything running perfectly before Christmas! Thank you so much for the professional service and presentation and answering all my questions patiently!
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What a great solar team

I was happy with the quote and gave the go ahead. My son actually recommended Surge It Solar to me. They turned up first thing in the morning on the day we agreed on and got stuck into it. Good bunch of blokes that just kept working until it was done. Very happy with my 13 Kw system.
Panel rating: 5/5
Inverter rating: 5/5
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Surge-it was the best.

Surge-it was the best. Incredible knowledge, picked p on things for my install that everyone else missed. Made sure I know exactly how it was going to be installed and it was a really neat and tidy job. All technical stuff explained in simple language. You won’t do better.
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Solar installations

The first contact from the company was positive and further contacts were great. Information provided was very useful and changes to the scope were received well and answered promptly. The installation was quick and with minimal disruption including the upgrades to the switchboard that I requested.
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Fantastic business with awesome service

From the time they contacted me I knew I was dealing with an honest and truly local business. They were quick to respond and on the day of installation the team turned up on time. They kept me informed throughout the install and thoroughly explained how to get the most out of the inverter and app. The team cleaned up every bit of mess at the end. My wife and I are very glad we chose Surge It and will recommend them to anyone and we would use them again in a heartbeat.
Inverter rating: 5/5
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Excellent service

Excellent service and prompt. Very happy with the product. SolarQuotes also made the process very easy. Much appreciated.
Inverter rating: 5/5
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Very Pleased

Efficient Tidy Prompt Perfect All Round Helpful.
Thanks Surge It.
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Quality Installation by Surge It Solar Team

I recently purchased a 13.2kW solar system from Surge It Solar and Electrical. Damien and his team were punctual and executed the installation flawlessly. Their pricing was not only competitive, but the quality of the installation was exceptional. I will definitely consider them for any future solar needs.
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Dedicated service

Surgeit electrical are prompt and transparent with their quotes. Nick, the business owner, came early on a Saturday to do our quote, the day after I first contacted him.
He had written quotes emailed to me within a week, and explained the system he recommended and why we shouldn't spend more on micro inverters for our roof.
The installation went smoothly, despite our roof being steep and slippery.
I wouldn't hesitate to use Surgeit again, and have done so for other jobs since.
Panel rating: 4/5
Inverter rating: 5/5
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Excellent information provided with prompt and efficient service

Quote was prompt and detailed
Installation was efficient. Installers obviously knew their job.
System was connected to grid with all necessary paperwork submitted by installer.
How system worked was explained and demonstrated clearly.
Follow up service in relation to an internet connection for the system was excellent.
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Inverter replacement by Surge It Electrical

Very prompt service, professional installation and value for money. Highly recommended
Inverter rating: 5/5
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Large System installed successfully

We came to SolarQuotes through Choice gave then the detail we were after and let them select the 3 groups to quote. This process was very easy and efficient.
Surge It Solar was prompt with their quote and also very helpful with questions.
Once we selected Surge It Solar we confirmed details and less than a week later they were at our house.

They arrived when they said they would and cleaned up after themselves. The 13.2Kw system, plus inverter and car charger was all done in about 6 hours. It was very efficient, the Surge It Solar team was excellent, and we were feeding solar into the house when they left with the app working so I could see what was happening.

Overall very difficult to find a fault.
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First rate system and service

Prompt friendly device - I got honest advice about what system would suit my needs. I didn't feel pressure.
The install happened in a day with minimal disruption. I was up and running that night. The team explained what to expect from my solar and how to get the most from it all.
Highly Recommended.
Inverter rating: 5/5
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Fantastic Installer

Fast and efficient Helpful and knowledgeable. Great team who went out of their way to meet our needs. Connected us to the grid, explained how to read the inverter info and installed the app for us. Very happy to recommend Nick and his boys.
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Great Solar & Electrical Installation

Surge It Solar & Electrical installed a 6.6kw solar roof system to our house. From the initial quoting to the end installation process, the work was carried out in a timely and well communicated professional manner. All questions and queries answered from start to finish.

The instal was so good we got Nick to quote and instal a smoke alarm system and internal lighting as well. All work was neat and tidy, operating as advertised, and work area left clean.

All work was competitively quoted and priced with no extra costs.
As a licenced installer, Surge It electrical provided exact peace of mind to electrical work in our home. I would highly recommend Surge It Solar & Electrical. Thank you, Nick and your professional team.
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Very neat installation

Surge It arrived on time and the installation proceeded quickly. I'm a bit of a stickler for orderly and neat work and was not disappointed. I had an air conditioner installed at the same time as the solar panels. Surge It ran the wiring/pipework together on my old timber house so the visual aspect is minimal. Very pleased overall.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent installer

All staff from sales to installers to proprietor have been professional and approachable
Panel rating: 5/5
Inverter rating: 5/5
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Worry free solar install

From start to finish the whole process was professional and worry free. This is very important when selecting a company to install solar. Advice was detailed and made decision process simple. Surge it Solar attended to absolutely everything which is great when you know nothing. The install technician really knows his stuff. A seamless process from beginning to end. We are very happy.
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Happy Customer

I'm very happy with my solar system purchased and installed by Surge It Solar.

I initially got 5 quotes and even though Surge It Solar wasn't the cheapest (nor the dearest), I felt that they were very professional and would do a great job. My instincts were right and from purchase to install to an up and running system, everything went like clockwork.

I can highly recommend.
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Like a breeze: Hassle free and lightning fastquick with top notch workmanship

Wasn't impressed with the quotes received from the 3 installers picked by SolarQuotes so I looked for another installer with platinum status on SolarQuotes and found that these guys have some decent specials on their website for a range of solar packages with good value. I contacted Nick and asked for a visit and a quote. Everything moved so fast and hassle free, no bullshit, no sales pitch just straight to the point. Ended up getting the system installed in 72 hours from the first call till getting the system up and running and for the same price which was advertised on their website, plus a free smart metre and free hot water timer. They requested just 10% deposit, had a mere 0.8% credit card surcharge and were open to using any other manufacturer for panels or inverter. Installation was super neat and they left the premises tidier than it was. Special thanks to Kyle, the super helpful sparky who installed the system. Actually the system could have been installed in 48 hours if I was available for installation one day earlier. Super impressed with the whole process and can't recommend them enough.
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Original Review on 05-09-2023:

Solar quotes takes away some of the dark magic behind solar

We are about 50 percent through our installation and all is going well so far. Surge it may not have been the cheapest of the 8 quotes provided, however it was one of the 3 recommended by Solarquotes, and they were very professional and easy to deal with.

I would like to rpovide further feedback at the completion of my installation, and once i have my system up and running to the grid and my house. looking forward to my first plunge forward into the battery / solar supply market pool! Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hey Russell,

Im sorry to hear you are not 100% happy with your expectations of the solar system and battery we completed for you late last year.

As we have discussed on a few occassions now, your usage has doubled since our original quotation/ performance estimate therefore altho the system is doing extremely well you are now using more power. another thing to consider is power prices have gone up by 25% since then aswell.

My reccomendation is that we add on a couple of batterys. currently you have a stack of 4 which we can add on 2x additional 3.2kwh batterys which will bring it up to 19.8kwh of storage.

This will help to compensate your heavy night time usage, and bring the bills back down to where you were expecting them.

10 months later we asked Russel: "Are you happy with the performance of your system so far?"

No.

However, in saying this, I am taking this to mean the Solar system and my overall expectations of the performance and cost savings to me of having a solar system installed.
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Quick, easy and prompt

Detailed explanation of solar options. Very quick process to install and good value for money.
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Fantastic Installer

The guys at Surge It are very professional. They know their business, are reliable and provide great service at reasonable price point.

Nick took the time to understand our requirements and details of the location.

The installers were neat and quick, providing a detailed handover. The system has been up and running perfectly since the install was completed on the day.

I am a repeat customer and have had a similar experience with a previous install on my old house.
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Fantastic installer

very happy with the work they have done, very professional

good customer service
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On time and on budget

Nick and his team were punctual professional, considerate of the neighbours and cleaned up after the job.
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Excellent speed, and tailored to the customer

Nick called me very quickly to follow up with my inquiry, and spent his time listening to my needs, and providing suggestions to best suit them. It felt highly personalised.

On the day, the team were quick to install and set it up, explaining everything along the way.

At all stages, I felt the team really put the customer first - and I'm really thankful for Nick and the team in sorting out our solar neesa.
Panel rating: 5/5
Inverter rating: 5/5
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Quality installation

Professional from start to finish with advice and information to allow me to make the best decision. No pushy sales. Quality products, always value for money, never cheap.
Very happy with our system and the way it was installed. The installers were professional, efficient and respectful of our home and family.
Have already recommended this company to family and friends.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thankyou Sean, your business was a pleasure
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fast Professional Install !!

Nick and the Team did a fantastic job, provided a quote, came out to site to check that it would be all good.
installation happened fast, even with all the wet weather we had. The team was punctual and tidy!
everything was organised and the follow up has been great.
highly recommend Surge It and the Team!
Panel rating: 5/5
Inverter rating: 5/5
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A company that cares about the client

Nick took the time to understand what we really required and made appropriate suggestions.
Their installs went to extra effort to install wiring inter wall for a clean and protected wiring.
Inverter rating: 5/5
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Second time using Nick and the team

Nick gives honest advice and doesn't sell you something you don't need.
One of the few trade companies I've used that care about the quality of their work and tidy up after themselves.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Very happy with this local solar business

We were very happy with our solar installation & to us it is great that we could use a local business
From our first meeting with Roy who answered all our questions & talked us through everything that would happen, to Nick arranging everything so quickly & promptly. We were also impressed with the Surge It Solar crew who installed everything. They were efficient, polite & very friendly & only too happy to explain everything to us again.
We have no hesitation in recommending Surge It Solar
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Good installer, everything done with a minimum of fuss and a great install

Were the first to provide a quote and responded to our changes quickly and answered questions clearly and factually without the hard sell. System proposed was exactly what we wanted based on our research on SolarQuotes and elsewhere. Once we accepted the quote the measure up and installation occurred very quickly with it all been done within a week or so which was exceptional. Customer service and the installation team were top notch, suprised how quickly they did it on a very hot Brisbane summer day.

Grid connection still a work in progress due to the holiday period but have helped organise it and given tips to progress it.

Would strongly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Installer/Great Local Business

Nick and the team were nothing but a pleasure to deal with. It’s was clear from the very first interaction that we were dealing with people who had our best interests at heart rather than another salesmen with limited technical knowledge who just wanted to close a sale. Nick and I had a number of conversations during the quoting process as we were adding new system to complement an existing system and need to work through the various solutions. Nick was very patient during the process and gave us prompt and useful information to be able to make an informed decision. In the end we ended up going with Jinko 440watt panels and a fronius inverter for 7.9kw system to complement the existing sunny boy which still seems to be ticking along nicely. The installation process was swift and the boys knock over the job in a single morning. Nick and Damien have been great in the setup process as well. Many thanks for your help team and we look forward in working with you again as well as recommending you to our friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Quality instillation and a competitive price.

Nick was a pleasure to deal with. He was very communicative, and nothing was a problem. From the time the quote was done to instillation was a very quick process. We installed the 13.2kw system with a Fronius hybrid inverter. I would highly recommend Nick and the crew from Surge It Electrical for a solar instillation and other electrical work. Will definitely use again if needed.
Panel rating: 5/5
Inverter rating: 5/5
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Retailer with honest advice and answers

Surge it Solar and Electrical provided a prompt reply and quote for work to be carried out. Answered questions openly and quickly and made suggestions that best met my solar needs and price.
Inverter rating: 5/5
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Knowledge ,Experience and a willingness to Listen

All three companies recommended where prompt with there contact and all provided original quotes in a timely manner. The differences in systems, size and price helped to narrow down the next level of comms and request for information.
Surge where very responsive whilst offering both a mid and higher end system options, with variations of panels and inverters.
As we where repainting our tile roof, they worked with the roof restoration company around timings and installation, whish was convenient and ensured we got the process locked down seamlessly. The installation team where respective, punctual, where meticulous in there workmanship and tidied up after they had finished the install.
The team worked with myself to set up the app on my smart phone, and explain any potential issues that may arise, and how to reset the system and how to close down the system, the timer switch put on our hot-water system etc etc etc..
The owner arrived with the team to ensure all was ok and made contact at the end of the install to ensure we were happy with the team and the install. They have arranged for our electricity provider to visit the premises now install has been completed. We will wait and see how much this will reduce our quarterly bills.
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Great job.

From initial interview with Roy to fully installed operating system within seven days.
Everyone associated was friendly, helpful and most importantly knowledgeable.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Happy with results

Polite and efficient installers
Helpful information during quoting process.
Professional looking installation.
Value for money.
I would recommend surge it highly.
Panel rating: 4/5
Inverter rating: 4/5
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Great value for money

From the free quote to installation, Surge it electrical were very professional and helpful.
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6.6kw on a small roof (Jinko & Sungrow)

I recently had a 6.6kw solar system installed on my space-limited roof, and I couldn't be happier with the whole experience.

Nick was patient and professional while explaining the various solutions available and their respective pros and cons. What I appreciated most was that there was no upselling, and he helped me select Surge It after carefully evaluating quotes from numerous installers with different panel-inverter combinations based on ratings, reliability, communication, and years in business.

Once the decision was made, Nick and his team wasted no time in getting the installation arranged within days of confirmation. They made the most out of the limited space available on my roof, managing to fit a total of 15 panels, just as I had requested.

The installation itself was smooth and professional. Nick's team arrived on time and were friendly throughout the process. After they were done, I was pleased to see that they left little to no rubbish behind and even took the time to wipe down the walls.

The customer service was commendable as well. Nick was quick to respond to any queries I had, making the whole experience even more pleasant.

I highly recommend Nick and Surge It for their exceptional service, reliable products, and overall professionalism. If you're looking for a solar installation without any hassle and top-notch customer service, look no further.
Panel rating: 5/5
Inverter rating: 5/5
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10.3kw system (Trina and Sungrow)

The quoting and sales process was seamless - Nick gave the options as needed without problems.

Nick is professional and good to work with - the service was done on time and the job was left clean and tidy.

This is the second system we've installed with surgeit and would happily recommend them.
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fantastic Install - Very happy

Nick was quick to quote, and provided an excellent plan for our property with a range of price tiers.

I recieved quotes from two other companies as well, in order to work out what we should be spending, (one dodgy salesman left in a tantrum after I didn't sign there and then with his pressure tactics and glossy company brochures I had to sit through for an hour, while he was fanatically chewing gum).

Surge-It's quote was the best thought out for our purposes, which also allowed us to provide more power to the grid to earn money for unused Kw. I chose Surge-It from Solar Quotes, as his company had high ratings, and I was looking for a company that would look after the install professionally.

The installation was very quick. It rained a bit on the first day, so they ran the wiring and installed the inverters and panel mounts first, and the following day they completed the panel installation. Our panels were running full power by lunchtime. The inverters were easy to understand how to use, and they connected to our wifi so we could see their output and our consumption easily. All the team were very polite and friendly and answered all of my questions.

The customer service with Surge-It is good. Nick is fast to respond and has helped me with any inquiries I have had.

Overall, I can highly recommend Surge-It has a quality installer.
Panel rating: 5/5
Inverter rating: 5/5
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