Track Energy Reviews

Based on 25 reviews

  • 5 star 7
  • 4 star 15
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.36
  • System Quality
    4.40
  • Customer Service
    4.40
  • Installation
    4.59

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About Track Energy, Solar Installers

Track Energy
Silver Partner
Track Energy is a Solar Power Installation company based in Upper Hermitage and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

Track Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Great pre-sales service, much bettet than the other 2 companies recommended. Price was unbeatable too. Very happy so far but still waiting for installation in the new year. Hopefully goes just as smoothly. Show additional information
After doing lots of research, I knew what I wanted (6.6kW of panels, not very worried about brand, and 5kW Fronius inverter). Kev was very knowledgeable and provided lots of advice about on panel brands. Very happy with the system so far. Show additional information
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Great experience dealing with Kevin & his advise & knowledge. Smooth experience & prompt installation. Show additional information
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Installation was done over three visits, all went smoothly. I already had a smart meter, but it needs to be reconfigured for solar. Still waiting on AGL to do this, apparently can take 10 business days. Show additional information
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Kev came across more as a fellow solar enthusiast than a salesman. He took the time to answer my technical questions with intelligent answers rather than the marketing material I had already read. He got on the roof and actually checked the space, optimised the design and recommended a better system than I had wanted / expected. The install is neat and tidy and hasn't caused any leaks or damage. Now going strong for 10 months and very happy with the whole process.
Based on my experience I would recommend Track Energy for residential solar installs.
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Very impressed with salesman/designer who was the only person to get on roof to actually see what he could fit. He was the only one to suggest optimization for a few panels that would get some shade in winter. This gave us confidence that he had properly considered our site and was working towards the optimum system. Show additional information
Kevin was very helpful and informative with the technical questions I had about the quote. He organised everything with approvals and retailer meter change out.
The installers were a great group who knew their work, worked efficiently (complete in about 3.5 hours) and were polite and willing to discuss any questions I had on the day.
Happy to recommend Track Energy for residential solar system supply and install.
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Very satisfied with the installation and performance so far. Show additional information
I wasn't happy after installation it was like they didn't want to know you when it came to sending a receipt or connecting the Fronius to the Internet so we could monitor how much power we were making also they haven't updated it to date, otherwise they were very good with cleaning up after themselves and they guy's installing were very friendly, just a shame I got left with a bad taste. Show additional information
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Very happy with the whole process ! Show additional information
The tech's that installed the solar were great and very informative and it was installed when they originally said it would be . good work Show additional information
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All good, and thanks for your website and assistance- it made the whole process much easier and faster. Show additional information
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Track energy supplied me with a system that other suppliers said couldn't be done. I wanted a battery ready system, and once the battery was installed that the solar would charge the battery even if the mains was out. Kevin made it work, and the quality of the installation was brilliant, as was the professionalism and conduct of the techs performing the install. Top notch. Show additional information
Since the system has not been installed yet (due in 1 week) it's a bit premature to comment on the end result, despite a good start. Show additional information
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