
Uncommon Solar Reviews
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Uncommon Solar Reviews (9)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 9
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 0
29 July 2025
28 July 2025
Seamless experience from start to finish
Uncommon Solar have been an excellent company to deal with. Matt visited my property and discussed my solar panel and battery options in detail. He was concise and clear and made the selection process easy to understand. The quality of the products is excellent. Matt's team worked extremely well together, with excellent communication. The solar panels and battery were installed over 1 and 1/2 days on the days appointed. Punctuality, politeness and flexibilty were all excellent.All of the paperwork was handled efficiently by Helen in their office and anything I needed to fill out was sent immediately- solar panel loan and battery forms.
Matt followed up after installation to make sure everything was as it should be and he has set up my solar app to make full use of my new solar energy.
24 July 2025
Excellent installer
Matt and team at Uncommon Solar were excellent.They removed my existing old system and took it all away so I didn’t have to worry about getting rid of it, they installed a 9.5kw solar system and Tesla Powerwall 3 as well.
Their customer service from the very start was unmatched, they provided update information on they install and the quote/ sale, so I knew exactly what was going on from the start to the finish of the installation.
They were very helpful with setting up the system and show me how to use the app and answered any question I had.
Extremely happy with the whole process and would 100% recommend them to family and friends looking to get a solar system or battery system installed.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
22 July 2025
Gippsland Best and Fairest
Matt and his team were excellent to deal with. They guided me away from another company that almost ripped me off, outlined my options, and installed a system that was extremely good value for money in a very reasonable timeframe. I would recommend them to anyone and everyone.Inverter rating: 5/5
Battery rating: 5/5
22 July 2025
Highly professional and responsive to particular needs
After comparing a couple of local solar battery installers was impressed by Uncommon Solar's approach and transparency. No hard sell, just information. Matt conducted the site inspection when he said he would and arranged for installation to take place on a day that suited our medical appointment schedule.Josh and the boys arrived on time and managed the installation without fuss, doing everything neatly in what is an older establishment, and cleaned up after themselves which was a much appreciated service.
Battery rating: 5/5
17 July 2025
Exceptional Customer Service – even after purchase!
Last year, Uncommon Solar impressed me with their initial quote for my PV panels and battery system, compared to other companies. They impressed me again by being able to begin and complete the entire installation ahead of schedule.Two months later, I ordered a further upgrade of our battery system which they were also able to install quickly and cleanly.
One year later, I needed to use their services again to replace two panels that had been damaged by persons unknown. Again, working with them was prompt and professional, with the replacements being installed ahead of planned schedule.
Most recently, one of my 25 micro-inverters failed but having this replaced promptly under warranty by Uncommon Solar was an absolute non-event.
In today's stressed business climate, my dealings with Matt and Helen from Uncommon Solar can only be described as truly exceptional. If only all companies would treat their customers like this company does (especially post-purchase!)
Inverter rating: 4/5
Battery rating: 5/5
13 July 2025
Thanks Uncommon Solar
We recently decommissioned our 14 year old 3kw system on our Warragul house and installed a new system comprising 10KW of panels and 13.5 KW Powerwall 3 batteryWe sought out Uncommon Solar for the full job and have been delighted with the entire process commencing with Matt’s appraisal of our home and advice about a suitable upgrade
From there everything went like clockwork. The quote was very reasonable and the various stages of applications for the Govt rebates (while understandably bureaucratic including the need for stat decs etc) all proceeded smoothly too
At all times we were advised of the next stages including the removal of old panels (which I understand are to be recycled rather than be sent to landfill) - then the installation of new panels, battery and gateway by the electricians - and the subsequent visit by the electrical inspector - were all performed as per the schedule. Hence the system is now officially connected and up and running
Finally Matt made time to call by and check that our “settings” were correct and he explained the use of the Tesla app to monitor our use of the system
We thoroughly endorse Uncommon Solar
Battery rating: 5/5
13 July 2025
Just excellent
Matt, Helen and the whole Uncommon Solar team have been a pleased to do business with. Matt came around and took the time to understand our situation, suggested the best battery unit to support our existing solar set up and what would work best for us. Helen helped us along the way with our rebate application and then the installation crew were so professional. Real pleasure doing business with the team.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 July 2025
Professional installer
Another great service from Uncommon Solar, always professional and quality workmanship.Just had an additional Powerwall battery installed, all the crew from Uncommon Solar take pride in what they do and are very customer focused. I have had several dealing with them, from my initial Solar & battery install, then extra panels installed and now this additional battery. Highly recommend Uncommon Solar, I have spent 46 years in the electrical industry and its refreshing to see old fashion values, quality and service across all the staff at Uncommon Solar.
Inverter rating: 5/5
Battery rating: 5/5
Straight forward, no fuss, get the job done installer!
Matt was super helpful with my Reclaim Heat Pump which was installed about 2 years ago.The concrete slab which the tank sits on was not positioned flat on ground level. Possibly due to the weight of the tank, the slab has cracked, causing the tank to tilt. Over the past weeks, the amount of water released was abnormal like a running tap not small drips. Also the pressure release valve outlet was installed against the tank causing stain on the side of the tank over time.
Matt provided useful advice on the issue and contacted Reclaim on my behalf. I was pleased to learn from Matt that Reclaim was going to reinstall the tank. 3 weeks passed and still not fixed, I contacted Matt who kindly followed up again with Reclaim. Then 3 days later, I have a confirmed date for the fix.
Within the week, the Heat Pump tank was reinstalled, concrete slab was repositioned flat this time with another piece of new slab positioned on top of the previous slab. The PRV was checked and the outlet has also been diverted away from the tank.
It looks and functions very well after the reinstallation. I was very pleased with the outcome and communicated that to Matt.
Matt's simple respond was "I'm just Mr. Fix It." But really, isn't that all we want from all our engagements? Thank you Matt! You're a legend!
Looking forward to working with you again on our solar battery plans!