At last published count, a substantial number of LG Energy Solution (LGES) solar batteries at risk of fire and subject to a recall that began in Australia nearly *5* years ago remain unrectified.
What’s The Current Status Of The LG Battery Recall?
After ongoing concerns that LG’s recall advertising approach was inadequate, on 17 May 2024 the Australian Competition and Consumer Commission (ACCC) accepted an enforceable undertaking from LGES committing it to take certain additional actions. Then on 24 November 2025, the ACCC accepted a variation to this undertaking, which:
- Provides affected consumers with expedited access to replacement or refunds for all affected batteries.
- Provides for the implementation of an optimised communications campaign to locate recalled units
- Reduces the administrative burden associated with the Undertaking
- Improves the accuracy and readability of the Undertaking.
How Many LG Batteries Are Still Yet To Be Rectified?
LG has been keeping a status page updated semi-regularly, their last update on recall progress being October 15, 2025.
Replacement Recall notice
- Number of affected batteries: 7,840
- Number rectified: 6,909
- Number unrectified: 931 (comparison: 1,309 on December 16, 2024)
- Total number of affected units whose location LGES is aware of but remain unrectified: 24 (69 on December 16, 2024)
Diagnostic Software Recall notice
- Total number of affected batteries: 9,928
- Number rectified: 8,570
- Number unrectified: 1,358 (2,127 on December 16, 2024)
- Total number of affected units whose location LGES is aware of but remain unrectified: 64 (183 on December 16, 2024)
- Number affected that were subjected to a forced switch off: 92
Which LG Batteries/Packs Are Affected?
LG Chem RESU models and nickel manganese cobalt oxide (NMC)1 battery packs from specific production lots manufactured between approximately 21 January 2016 and 30 June 2019 are subject to the recall. Initially, it was thought to affect hundreds of batteries, but expanded to include thousands; including to several other brands using LG battery packs.
To identify affected systems and the course of action owners should take, see the LG recall page. If you know of someone who owns an LG battery or a brand using impacted cell packs; it’s important to let them know. Injury and damage to property has occurred as a result of the issue.
And it’s not confined to Australia. For example, a 2019 LG battery installed on a German home reportedly caused an explosion early this year, completely destroying one wall of the building and requiring the house to be demolished and rebuilt.
Are Solar Battery Systems Safe?
But it’s also worth noting a study from RWTH Aachen University in Germany published last year found the fire risk for home energy storage systems in that country generally was just 0.0049%; and uptake of systems has been very strong there.
The LG battery recall debacle aside, good quality battery systems professionally installed are safe; particularly given strict standards applied in Australia.
Some rubbish invariably make its way through the cracks though. But as an example of how rare home battery fires in Australia are, there was just 1 incident in 2022 and 3 in 2023 in New South Wales. While that represents four incidents too many and there are many more systems installed now than even just two years ago, safety features and requirements are also continually evolving.
Furthermore, with solar batteries now eligible under the SRES (Cheaper Home Batteries Program), the Clean Energy Regulator has begun conducting installation inspections. No doubt they’ll pick up on a few cowboys with profits their priority rather than quality and safety; which is always an issue when rebates/subsidies are involved with anything.
“We’ll publish inspection data and provide access to state and territory regulators including insights on any key learnings and risks,” states the Regulator.
The Clean Energy Regulator’s first report containing battery inspection data is yet to be published.
Living worry-free with residential energy storage isn’t an onerous proposition — it just involves the right choice of home battery and installer from the get-go; and very basic ongoing maintenance post-install. Read our guide to solar battery system safety.
Footnotes
- While Lithium iron phosphate (LiFePO4) cells are widely considered the safest chemistry, NMC isn’t “unsafe”. Design and safety features, quality of cells/other components, and care in manufacture in quality control are key. ↩

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