GI Energy Reviews

Based on 18 ratings Aus Ranking

  • 5 star 13
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.67
  • System Quality
    4.78
  • Customer Service
    4.78
  • Installation
    4.88

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About GI Energy, Solar Installers

GI Energy
GI Energy is a SolarQuotes Client (what does this mean?)
ABN: 69 712 051 376  ABN active since 01 Apr 2011 | The Trustee For The Green Incentives Trust
verified
ACN: 150 215 491  ACN active since 01 Apr 2011 | Green Incentives (qld) Pty Ltd
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
NSW: 312607C   
QLD: 78514  

Reviewers report paying: $4,500 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

GI Energy is a team of electrical engineers, Clean Energy Council (CEC) Accredited Designers, CEC installers, experienced project managers and consultants who specialise in solar PV and energy reduction strategies.

We were established in 2011 and we were the 57th company in Australia to become a CEC Approved Retailer.

GI Energy design, supply, install, service and provide maintenance for energy efficient products. Our core focus is solar PV, battery storage, LED lighting and implementation of strategies to reduce the carbon footprint and cost of electricity for our clients.

Our mission is to build long-term relationships with our clients by providing market leading energy reduction strategies through innovation and advanced technology.

GI Energy Solar Reviews

Great Customer Service

All my calls and emails were responded to almost immediate. Questions were answered to my satisfaction and I was made very aware of all the technical matters related to Solar so I could make a good choice. Keep in mind I had 7 quotes and GI was not the cheapest but I chose them for their service and the fact that they are a Certified Solar Retailer ( Which is very important !! ). They did all the work for me included the administration too get the electrical box changed and solar rebates.

Installers were very friendly and have worked continuously with GI for the last 9 years.

I would recommend going with GI
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GI Energy - Amazing Service Support

The team at GI were hands down the best of the bunch I spoke to in the early days. Totally supported everything I needed from general inquiry, sales and marketing, installation options, product availability and installation support. 10/10. I found some of the other contenders may of come in at a cheaper rate, however the trust in the team just wasn't visable. I felt completely supported and informed by GI Energy and their team. Professional, on time, on scope and at cost. Will be keeping these guys as my go-to energy service support when batteries look more enticing. Show additional information

Fantastic experience from start to finish

Dealing with Matt was a breeze from start to finish. Was a wealth of information and answered every question I asked of him. The install team lead by Byron were excellent as well. Very happy with our system. Would recommend every time. Show additional information

Excellent job by the GI Energy team.

The GI Energy team have done an Excellent job of providing the Solar Power system I specified. The sales team were able to provide a competitive price?bettering quotes for the same quality system. The admin team have done a great job providing instruction around installation dates?payment and organizing grid connection with my service provider. And finally Byron and the installation team provided a tidy?no fuss installation with a professional explanation of system functions and energy provider interface. Show additional information

Superb service

The Team at GI Energy were professional, polite and punctual. They listened to my needs and designed a system to match. The monitoring is showing the production at 15% above the figures provided to me in the proposal. Really happy with my decision and highly recommend them to anyone looking for ethical advice and quality workmanship. Show additional information

Don't go anywhere else for your solar installation!!

Touch base with Luke at GI Energy for a professional assessment of your personal situation and needs for solar. His knowledge, skills and professionalism is second to none. Quote is prompt just like the rest of their service. The selection of Phono Solar Panels and Fronius inverter perfect match for high performance and delivery.

The GI Team oozes professionalism and the whole process from quote to final installation and your own solar generation is seamless. His contractors are the same - polite, professional, highly skilled and On Time!! Follow up from Vanessa from the admin team once again super polite and the information and directions clear and precise and delivered with top customer care.

I have used this team a number of times and recommended them at every opportunity....you can not go wrong.
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A trustworthy and professional installer

More than pleased with the entire process. Joel was very professional, explained everything in detail and always available to take my call even on a weekend.

Installation was done on the agreed date and on time. Panels and inverter were installed to an exceptional level of detail and I was consulted on any install location or preference.

Everything exceeded my expectations and I would (and have) recommend these guys to anyone that needs solar installed.
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Glad we chose GI over other companies advertising on TV

Thomas was excellent, the installation went very well and the connection to the grid by GI was flawless.

Would recommend them to others for sure.
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faultless installation; great service

I was pleasantly surprised at the ease of dealing with both the staff at GI and ALZ who did the install; having heard of cowboys in the solar industry, I was unsure of how mine would go; I didn't need to worry; I would recommend them with no hesitation. This review was made without consultation with GI or ALS. Show additional information
Really easy to deal with, I had done a fair bit of research and they were able to provide what I wanted at a comparable price to other quality retailers on your site. GI energy used a sub contractor in QLD who was excellent, showed up on time, was courteous and answered my questions throughly they did quality work and left the site tidy. Show additional information
The guys at GI Energy were great to deal with. The team was so professional from the sales team to the installers. I know have thanks to them and the Qld Govt Battery Grant a 6.22kw system with a 10kw battery.. Show additional information
Gi Energy were highly professional in their customer service and installation, I had installed, 23 Q-cell QPlus 285W, solar module German engineered solar panels, and the Fronius Primo 5.0-1 inverter, plus the Titan Cyclone rated tile racking system. A high quality system that was very affordable, came in under $6,600 installed.
GI Energy’s high quality workmanship, service and pricing was second to none.
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Very happy with your service
Even though I didn't use one of your suppliers you lead me to GI Energy through your detailed process
Thanks again for a great service
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From the first conversation the consultant at GI Energy was extremely professional, honest and listened to exactly what I wanted. All of my questions were answered and savings estimates backed up with local examples. The Fronius Q.Plus system is outperforming the figures provided and I could not be happier. The installers were polite, friendly and tidy. The after sales service has been fantastic with further questions answered and advice with my consumption monitoring.

I would recommend GI Energy to anyone looking for old fashioned service and honest impartial advice.
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Excellent service and in depth information Brendan was extremely helpful and patient and the installation guys Andrew and Alex were polite efficient , neat and
Left the site clean They explained the set up of the wireless system for the inverter and made sure everything was in working order before leaving I have no hesitation in recommending this company to any potential customers.well done GI energy
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