Helioenergy Reviews
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About
HelioEnergy is a solar panel and battery installation company based in Rydalmere in Sydney, New South Wales.
The company says:
"Our goal is to build smart solar solutions on time and on budget with complete customer service satisfaction. We endeavor to provide and deliver a positive experience and hassle free for all our customers, from the initial proposal through to post installation."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of HelioEnergy.
Reviewers report paying: $4,200 - $14,750 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Helioenergy Reviews (7)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 1
- 3 star 1
- 2 star 0
- 1 star 0
30 May 2026
27 March 2026
Don't give up it is worth it!
The process workrd well but you must follow up. In the end it was installed earlier as a installation slot became available.Panel rating: 4/5
Battery rating: 4/5
24 January 2026
Great installer.
Helio was very easy to deal with. Informative. Great workmanship.14 January 2026
Fantastic installer, after sales service, highly recommended
The sales quoting process was excellent—the owner personally visited my home and provided a quote.The installation was seamless, completed on time and on the date promised. The team finished the job efficiently and left the site tidy.
After-sales customer service has been outstanding. They organised my grid connection and the smart meter without any hassle.
My system is now 8 years old, and HelioEnergy has continued to provide excellent support. When a couple of my microinverters malfunctioned, they acted promptly and replaced them as soon as the manufacturer approved the replacements.
I would highly recommend HelioEnergy to anyone, including family and friends.
Panel rating: 5/5
Inverter rating: 5/5
03 January 2026
Patient and very efficient Team
The sales quoting process went well. It took me a couple of months to work out who to go with and what we wanted. The information provided by Solar Quotes helped me make the decision.There was a team of 3 during installation. An electrician, apprentice electrician and a labourer. They were very tidy and punctual. They installed the battery and new solar panels in one day. All rubbish was removed from site. The team answered any questions that we had.
They protected themselves from the sun. Always good to see.
The grid connection was organised by them.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
10 December 2025
Quick install and good customer follow up
Shan was competitive to match pricing and able to slot the installation day in before the end of the year.The day of installation was quick and smooth.
On final inspection we requested a defective panel to be fixed which was promptly followed up on as well as another wiring issue caused by our own electrician.
Solid work
01 July 2025
Excellent and very professional supplier and service provision
A very prompt and honest approach, and very good technical knowledge and skills.
Customer focus installer
Shan Gao is one of the best tradesmen I’ve ever dealt with. He consistently delivers more than he quotes for, with excellent communication and genuine care for what the customer wants. He’s punctual, reliable, follow all the rules and his in?house service is far superior to what you get from many contractors.He handled all the grid?connection requirements seamlessly, and his after?sales support has been outstanding. While his prices may not be the absolute cheapest, the value and quality you receive are far beyond what you pay for. Highly recommended.
Inverter rating: 5/5