MLEC Solar

MLEC Solar Reviews

4.5

Based on 105 ratings

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About

MLEC Solar is your go-to local authority for solar energy solutions! Now marking our 9th year in operation, we stand as a robust and highly competent electrical contractor. Our team of in-house specialists is unwaveringly dedicated to delivering efficient, high-quality, and cost-effective solar energy solutions for both residential and commercial needs. We are a proudly Australian company, family-owned and operated by three devoted brothers, with a significant presence in both Western Australia and South Australia.

At MLEC Solar, we believe in offering nothing but the best. We provide industry-leading, Tier 1 approved solar products backed by superior warranties. Our commitment to exceptional service is evident in the exceptional level of support, high-quality workmanship, and comprehensive after-sales service provided by our licensed and CEC accredited in-house team. Our '20-Year Workmanship' and '48-Hour Fix and Replace' guarantees are among the strongest in the industry, underscoring our promise of quality.

We are steadfast in our customer-first approach and take immense pride in our reputation for delivering high standards of customer care and service. When you choose MLEC Solar, you're not just choosing a solar provider; you're choosing a partner you can trust. Get in touch with MLEC Solar today and experience 'Solar Sorted' at its finest.

MLEC Solar operates under ABN 44 602 055 569.

Reviewers report paying: $4,200 - $11,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

MLEC Solar Reviews (105)

Show Most Recent reviews from All time  across Australia

Average Scores

4.5/5

Value for money

4.6/5

Quality of System

4.4/5

Installation

4.5/5

Customer Service

  • 5 star 49
  • 4 star 42
  • 3 star 7
  • 2 star 3
  • 1 star 4

Solar install phase 1

great response during the sales process
excellent installation, tidy polite and prompt.
turn key solution, including grid connection and all communications with Synergy

Looking forward to phase 2, which includes additional panels, battery and EV charger.

Supplier Reply:

Hey Peter, cheers for the awesome review! We're stoked the whole process—from sales to installation and connection—hit the mark for you ?. Can't wait to tackle phase 2 with extra panels, battery, and EV charger! ??

– The MLEC Solar Team – Solar Sorted
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Pleasing Result

Everything was undertaken in a very understanding, courteous and helpful way at the quoting stage and indeed all the way through. The installation happened on schedule and we were shown how to use the system
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hey Gordan, thanks so much for the kind words! We're glad to hear the whole process—from quoting to installation—was smooth, helpful, and on time

Great to know you're all set up and confident using your new system. Enjoy the solar savings!

– The MLEC Solar Team – Solar Sorted
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Hassle-free install

This installer was the only one that came to the house. They discussed the shading issue I have and made recommendations which were in line with research I had done.
Install went well and they have shifted a tv antenna which would shade the panels free of charge and organised grid connection. I will use them to install a battery once details on the rebate are clear.

Supplier Reply:

Hey Ben, really appreciate the thoughtful review! It’s great to hear our installer took the time to address your shading concerns and back it up with solid advice. We’re stoked the install went smoothly — and happy to shift that antenna to keep your system cranking at full power ? Looking forward to helping you get that battery sorted once the rebate info drops! ??
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Excellent in all respects

Sales/quotation/Installation/customer service/grid connection excellent in all respects.
Inverter rating: 5/5

Supplier Reply:

Hey David! Thanks for the glowing review! We're delighted to hear that you found every aspect of our service—from sales to grid connection—excellent. Your satisfaction is our top priority, and your feedback motivates us to keep up the good work. Thanks for choosing MLEC Solar! We're here whenever you need us.
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MLEC 6.5kw system.

Great company to deal with. Very fast and well organised. Installers were fast and efficient. They broke a couple of tiles but replaced with the spares.
Electrician spent time going through the inverter settings and app.
Panel rating: 5/5

Supplier Reply:

Hey Gavin! Thanks for your positive review and for recognizing our efficiency and organization. We apologize for the inconvenience with the tiles, but we're glad it was swiftly resolved. It's wonderful to hear that our electrician took the time to thoroughly explain the inverter settings and app usage to you. We're here if you have any more questions or need further assistance. Thanks for choosing MLEC Solar—where we get "Solar Sorted!"
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Brilliant

Excellent service from MLEC. They were prompt, the sales guy was fantastic and informed me about the system and how it would help.
The installers were friendly, efficient and fast. Great system I am very happy.
Inverter rating: 5/5

Supplier Reply:

Hey Jacqui, thanks so much for your kind words! We're thrilled to hear you had a fantastic experience with our sales team and installers. Enjoy your new solar system and the benefits it brings. If you need any more assistance or have questions, feel free to reach out. Welcome to the MLEC Solar family—Solar Sorted!
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Clean and tidy install. Very happy.

Sales and quoting - quick turn around from requesting to having formal quote. Didn't talk me into more than I needed, actually talked me into a smaller system that suited my house - but was upgradable easily if I wanted. Not often salesmen try to talk you out of spending more.

Install was clean and tidy, done over two days as expected. Looks great. First time they'd installed a zappi charger so unfortunately lost all paperwork for that system(warranty, instructions ECT).
Installers were friendly, talked me through where everything would go and made sure I was happy with it

After install care has been good so far, issues with zappi which they came and addressed within 48hrs of me calling. Still awaiting email and documents regarding warranty for the zappi they accidentally threw out though.

Overall can't complain at all. Quality system with a clean and tidy install. No dodgy cheap gear sold by this team. Only quality. Have recommended to my friends and colleagues. Can see why 2 of my colleagues recommended them to me also.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 4/5

Supplier Reply:

Hey Shaun,

Thank you so much for taking the time to share your experience! We're thrilled to hear that the sales and quoting process met your expectations with a quick turnaround and that our team helped find the right size system for your home. It’s great to know that the installation was clean, tidy, and everything was communicated clearly.

We apologize for the oversight with the zappi charger documents and appreciate your patience as we resolve this. Rest assured, we are on it and will ensure all necessary warranty and documentation is sent to you promptly.

Thanks again for recommending us to your friends and colleagues—it means the world to us! We're here for any further assistance you might need.

Best regards, The MLEC Team
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Excellent Experience

Everything went smoothly from the moment when we sat down with Darren to the query after the installation on how to read the app. Thanks
Inverter rating: 5/5

Supplier Reply:

Hey Sam,

Thanks for the great review! We're thrilled to hear everything went smoothly from start to finish. Darren and the team always aim to make the process as easy as possible, and we're glad we could help with your app queries too.

If you need anything else, you know where to find us. Enjoy your new solar setup! ???

Cheers,
The MLEC Solar Team
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Great Company - have recommended to many already.

MLEC Solar installed a 9.6kW (Panels) / 5kW inverter & 10kWhr SAJ H2/B2 system at my property in Perth.
System has performed exceptionally well as expected and my first full bill which was $700 last year is on track to be less than $60.
On all but the hottest days the system allows me to be self sufficient including EV & Pool Pump.
Very impressed with MLEC, after talking to a number of installers who were scared off by a flat concrete second story roof MLEC were happy to work with me to ensure the installation was appropriately waterproofed and no additional cost from the facebook advertised price even with second story & an installation with meter board & inverter / battery on opposite sides of the house.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hey Simon,

Thanks for taking the time to share such an in-depth review! We're thrilled to hear how well your system is performing and that it’s making such a difference to your energy costs—especially with your EV and pool pump in the mix.

It’s great to know our team could tackle the second-story flat concrete roof challenge and deliver the installation you wanted without any surprises. We’re glad we could exceed your expectations, and we truly appreciate your trust in us!
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Great experience from day 1 ..

Installation day the boys arrived on time and got into it rather quickly awesome bunch of guys and respectful also once finished they cleaned up their mess then answered all questions before moving off the property...
Customer service I must say was very functional and resourceful no matter the queries before and after installation evert question was met with a polite and in a manner so as you understand the process..
Thanks again awesome.
Inverter rating: 5/5

Supplier Reply:

Hey Paul,

Thanks for the awesome review! We're so glad to hear our team made the installation process smooth and straightforward for you. It’s great to know they were respectful, cleaned up, and took the time to answer all your questions. We’re also thrilled our customer service team left a positive impression—your feedback means the world to us!
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Great installer

We recently purchased a solar system through MLEC Solar Perth and are very happy with the overall experience. There was a bit of miscommunication at the beginning, but after contacting them again with the help of SolarQuotes, things were quickly resolved. Out of the four companies I contacted, MLEC was the only one that took the extra step of sending someone to check my house before the installation. Darren came out, clarified all my doubts, and helped me choose the best option for my needs.
The installation team also did an excellent job. Everything has been working exactly as promised so far. I wouldn’t hesitate to recommend MLEC Solar to anyone considering solar!

Supplier Reply:

Hey Vinicius,

Thanks for your detailed review! We’re thrilled to hear you’re happy with your solar system and that the team was able to resolve the initial miscommunication quickly. Sending someone out to assess your home is just part of how we aim to provide a tailored solution, so we’re glad Darren was able to clarify everything and help you choose the best option.

It’s fantastic to know the installation team delivered excellent results and that your system is performing exactly as promised. Your recommendation means so much to us!
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Clear communication at every step. Best price and great service.

Quoting process was clear.
Installation engineers were polite with great communication.
Panel rating: 5/5
Inverter rating: 4/5

Supplier Reply:

Hey Megan,

Thank you for your great review! We're glad to hear that you found the quoting process clear and that our installation team was polite and communicated well throughout the process. Your feedback means a lot to us, and we're here if you need anything else in the future!

Best regards,
The MLEC Solar Team
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As advertised, explained everything and reassuring

The Sales, timing, Installers proved excellent. Exactly what we asked for in our request for quote: site visit, options for systems, good price and installation in two weeks with no requirement for a deposit. Everything was on time, in time and everyone was helpful. Thanks for your great support and service.

Supplier Reply:

Hey Carol,

Thank you for your wonderful review! We're delighted to hear that everything from the sales process to the installation met your expectations. It’s great to know that our team delivered exactly what you requested, on time and with the professionalism you deserve. We truly appreciate your acknowledgment of our support and service, and we’re here whenever you need further assistance or have any questions.

Best regards, The MLEC Solar Team
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Excellent service

We went with Jinko panels and a Sungrow inverter. The system was installed promptly and is working much better than anticipated. Especially since it was installed in winter. We have been surprised by the amount of kwhs generated despite cloudy or even rainy days.
MLEC was very friendly, helpful and professional during the whole process. Minor hiccup was sorted promptly
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hey Raye,

Thank you for your wonderful review! We're glad to hear that your new Jinko panels and Sungrow inverter are exceeding expectations, even in winter conditions. It's great that the system is performing well, despite the weather. We're also pleased that our team was able to resolve the minor hiccup swiftly and efficiently. Your feedback is invaluable to us, and we're here to assist with any future solar needs. Thank you for choosing MLEC Solar!

Best regards, The MLEC Solar Team ?
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Original Review on 25-10-2023:

Good standard.

The quote was done over the phone, the salesman didn't come out to my place as requested. The installation was punctual. Customer service was good and they organised the grid connection. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 3/5
Installation: 3/5
Customer Service: 3/5

Supplier Reply:

Hey Mike,

Thank you for taking the time to leave a review. We're glad to hear that you found our installation punctual and our customer service satisfactory, especially in organizing the grid connection.

However, we apologize for not meeting your expectations regarding the quoting process. We typically strive to accommodate our clients' requests, including on-site visits for quotes, and regret that this was not the case for you. Your feedback is important to us, and we will use it to improve our services and ensure better alignment with our clients' preferences in the future.

If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're here to ensure your experience with MLEC Solar is as positive and efficient as possible.

Best regards,
Benjamin James Morrison
Director, MLEC Solar

10 months later we asked Mike : "Are you happy with the performance of your system so far?"

So far it's been a good system i hope stays this way for a long time. Thanks
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Very happy with the whole service.

Very happy with the whole service from start to finish.

Supplier Reply:

Hey Richard,

Thanks for your great review! We're thrilled to hear you were very happy with our service from start to finish. If you need anything else, feel free to reach out.
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Good followup

The MLEC care team were brilliant, especially Luke, who was amazing, caring and went above and beyond. What ever luke is being paid is not enough.
The ceiling was replaced by Jaimie, who was very skilled with Luke assisting him, and painted by a professional painter.
Luke returned after the painter and fixed a minor issue with the plaster immediately and also checked in after the work was completed.

The Inverter installer, James was also professional and thanks also to Darren for getting the care team on site on the Sunday when the damage first started,

I went from 1 star to 4 1/2 as there followup work was amazing, it's just disappointing that an employee would've known he broke a tile which resulted in a lot of people being displaced.
Was also a shame, management did not personally followup with my initial calls to apologise and when repairs would commence which i had to make several calls for.

I would have no issues recommending MLEC,
Inverter rating: 5/5

Supplier Reply:

Hey Matt,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and the issues caused. Please be assured that we are committed to making the necessary repairs to both the panels and the ceiling. Our team will follow up with you to coordinate the next steps and ensure everything is resolved to your satisfaction. Your feedback is invaluable in helping us improve our services, and we appreciate your patience as we address these concerns.

Best regards,
The MLEC Team
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No problem

From start to finish I was not troubled in any way

Supplier Reply:

Hey Maureen,

Thank you for your review! We're delighted to hear that the entire process was smooth and trouble-free for you. Your satisfaction is our priority.

Best regards,
The MLEC Team
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A job well done.

The sales person contacted us by phone with initial questions, then we arranged a site visit. The sales person listened to us, answered our questions and we settled on an outline of what we wanted to have installed. The finished quote was completed within a day after a few goes back and forth working out finer details.
The installation was on time, though unfortunately the same day as the first significant rain we had for a few months. Most of the indoor work was finished, but it wasn't safe to work on the roof so the day was cut short. The crew was back a few days later to complete the installation. The finished work was neat and tidy.
MLEC took care of all the connection approvals.

Supplier Reply:

Hey Peter,

Thank you for your detailed review! We're glad to hear that our sales team listened to your needs and worked with you to finalize the details quickly. We apologize for the weather-related delay during installation, but we're happy to know that our crew returned promptly to complete the job. It's great to hear that the finished work was neat and tidy and that we were able to handle all the connection approvals smoothly.

If you have any further questions or need assistance, please don't hesitate to reach out.

Thanks again for choosing MLEC Solar!

Best regards,
The MLEC Team
Show Details

Easy process and quick installation

Very happy with the installation. The team were very professional and tidy with their work.
The whole process was very easy and everything was handled by the installation company.

Supplier Reply:

Hey Jeremey,

Thank you for your fantastic review! We're thrilled to hear that you're very happy with the installation and that our team was professional and tidy with their work. It's great to know that the whole process was easy for you and that everything was handled smoothly by our team. Your feedback means a lot to us!

Best regards,
The MLEC Team
Show Details

Great company to deal with from quote through to installation

Installation was fast and efficient. Our tradesmen were considerate, tidy and polite. Took away all the old 3.5Kw system, gave us instructions on the inverter WiFi app.

Supplier Reply:

Hey Ken,

Thank you for your positive review! We're glad to hear that you found the installation process fast and efficient. It's wonderful to know that our tradesmen were considerate, tidy, and polite, ensuring a smooth transition from your old 3.5Kw system to the new setup. We hope the instructions on the inverter WiFi app were helpful and that you're enjoying the new system. If you have any further questions or need assistance, please feel free to contact us.

Thanks from the MLEC team!
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Excellent from start to finish.

Excellent process from start to finish. Spoke to 2 sales people that visited the house. They did a thorough review of our needs, made some recommendations and we purchased the system.

Installation was booked and the technicians arrived on time on the day. Very tidy and professional.

They showed me the app, installed and system runs like a charm

Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hey Michael,

Thanks for the excellent review! We're thrilled to hear that you had a seamless experience from start to finish. Our team prides itself on conducting thorough reviews to ensure we meet our customers' needs precisely. It's great to know that our technicians were not only timely and professional but also tidy throughout the installation process. We're glad you're enjoying the system and the app, and we appreciate your high recommendation. If there's anything more you need, don't hesitate to reach out.

Thanks from the MLEC team!
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Quality product, quality service

Very happy with our solar installation. The whole process was smooth and efficient and the resultant system is exceeding our expectations.

Supplier Reply:

Hey Russ, thanks for your fantastic review! We're thrilled to hear that you are very happy with your solar installation and that the process was smooth and efficient. It's great to know the system is exceeding your expectations. We strive to deliver the best possible service and results, and your feedback reaffirms our efforts. If there's anything more we can do for you or any questions you might have, feel free to reach out. Enjoy your new solar system!
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Highly recommend this company

I was really impressed with this company. They came out to quote and were happy to discuss different systems, why they recommended some over others and answer any questions I had. The installers were equally professional and did a great job. The back up service afterwards when I had a question was also fabulous, quick and efficient. I would highly recommend this company!
Battery rating: 5/5

Supplier Reply:

Hey Marise,

Thank you for your glowing review! We're so pleased to hear that you were impressed with the service from start to finish. Our team is committed to providing thorough and knowledgeable advice to ensure our customers make the best decisions for their needs, and it's wonderful to know we achieved this with you.

We're glad that our installers lived up to your expectations with their professionalism and that our support team was able to assist you promptly and efficiently after the installation. Your high recommendation is greatly appreciated, and we're here for any further questions or support you might need.

Warm regards,
The MLEC Solar Team
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Absolutely perfect from quote to installation.

The title says it all. MLEC were the most honest, sincere, comprehensive quote process. I had many questions and had no problems getting through to them and they took the time to answer everything.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hey Simon,

Thank you for your kind review and for highlighting the honesty, sincerity, and comprehensiveness of our quoting process. At MLEC Solar, we understand that deciding on a solar system can come with many questions, and we're glad to have provided you with the clarity and support you needed.

We take great pride in being accessible and helpful to our customers, ensuring they feel confident and informed in their choices. Your positive feedback is incredibly valuable to us, and we're delighted to know we met your expectations.

If you have any more questions or if there's anything else we can assist you with as you embark on your solar journey, please don't hesitate to get in touch. We're here to support you every step of the way.

Thanks again for choosing MLEC Solar. We look forward to continuing to serve you with the same level of dedication and support.

Warm regards,

The MLEC Solar Team
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Excellent customer service and installation

Quick and responsive quotes, including a detailed discussion about what we need now and what the future plans may be.

Installation was quick and efficient. Communication was great all through the process.
Panel rating: 4/5
Inverter rating: 4/5

Supplier Reply:

Hey Dave,

Thank you for taking the time to leave us such a positive review! We're thrilled to hear about your satisfaction with our quick and responsive quoting process, as well as the detailed discussion regarding your current and future needs. At MLEC Solar, we aim to ensure that every customer receives a tailored solution that not only meets their needs today but also accommodates their future plans.

It's great to know that you found the installation quick and efficient and that the communication throughout the process met your expectations. Our team works hard to maintain clear and open lines of communication to ensure a smooth and satisfactory experience for our customers.

Should you have any further questions or need assistance with your solar system, please don't hesitate to reach out. We're here to help ensure you get the most out of your investment.

Thanks again for choosing MLEC Solar. We look forward to continuing to support you.

Warm regards,

The MLEC Solar Team
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Great to deal with, excellent installation, overall top quality.

10 Out of 10.
Top of the wozza!!!!!
Excellent overall.
Highly recommend this company

Supplier Reply:

Hey Gordon,

Wow, thank you for the outstanding review and your high recommendation! We're absolutely thrilled to hear that you rate us 10 out of 10 and find our service to be "top of the wozza." Our team works hard to ensure we provide excellent service from start to finish, and it's incredibly rewarding to know we've met your expectations.

Your support and recommendation mean the world to us, and we're here for any future solar needs you may have. Thank you for choosing MLEC Solar and for taking the time to share your experience.

Best regards,
The MLEC Solar Team
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Ok

A few issues after installation, one solar panel cable laying on tin roof and 5 solar panels frames cracked on corners, they claim it won’t effect longevity of solar panels.

Supplier Reply:

Hey Pasquale, Thank you for your review. Have these concerns of yours been addressed? If not please give me a call directly on my mobile and I will help to resolve for you. My mobile number is 0406950140

Thanks Benjamin James Morrison
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Good salesperson not so good installer

Sales quoting process good. He answered all my many questions. Installation was good till before the commissioning.Tech was polite, but he didn't know how the western power required device works. I had to download the instructions from the internet (he could do the same, it's his job). He took more than 2hrs to understand that he plugged a cable in the wrong port on the inverter, and bc of that the system wasn't working. If i didn't check the production on the app he would have left telling me to call the company the day after for any issues. He didn't know that the inverter, once the 3kw limit had been set up, works at steps. Finally they sold me the monitoring Device required by western power as a power limiting Device, it is actually a power meter, and $500 more for that, are a bit too much. Installation time 15 minutes.
Panel rating: 3/5
Inverter rating: 3/5

Supplier Reply:

Hey Emanuele,

Thank you for taking the time to provide your detailed feedback. We're pleased to hear that our sales process met your expectations and that your questions were thoroughly answered. However, we apologize for the issues you encountered during the commissioning phase of your installation.

We appreciate your patience and understanding as our technician worked through the technical challenges. We acknowledge that there was a learning curve in this instance, and we are taking steps to ensure our team is better prepared in the future.

Regarding the power meter, I'd like to clarify that the $500 cost covers both the supply and the installation, which involves a comprehensive process including cabling and commissioning. This process is quite intricate and typically takes significantly longer than 15 minutes to ensure everything is correctly set up and functioning as intended.

We understand the importance of accurate and transparent communication about our services and pricing. We will continue to work on improving in these areas. Your feedback is invaluable to us in our ongoing efforts to enhance our service quality.

If you have any further concerns or need assistance, please don't hesitate to reach out. We're committed to ensuring your satisfaction with our services.

Best regards,
Benjamin James Morrison
Director, MLEC Solar
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Installer

I am very impressed by the installer Shane and Harry. They are on time and with yesterday heat in Morley of 42 degrees, they just get on with the job done very professionally. They are very good workers and your company should be proud of them.

Supplier Reply:

Hey Paul,

Thank you so much for taking the time to leave this excellent review. We really appreciate your kind words about our installers, Shane and Harry. It's fantastic to hear that their professionalism and dedication shone through, even in the challenging heat of 42 degrees in Morley. We are indeed proud to have them on our team, and your feedback is incredibly valuable to us.

Thank you again for choosing MLEC Solar, and if there's anything more we can do for you, please let us know.

Warm regards,
Benjamin James Morrison
Director, MLEC Solar
Show Details

Professional

Professional, no nonsense, from quote to completion of installation and commissioning. Three weeks from quote to operation of our system with all applications, approvals and connections as part of the service. System producing between 30 and 40 units per day depending on weather.
Inverter rating: 4/5

Supplier Reply:

Hello Barry,

Thank you so much for your kind and detailed review! We're absolutely delighted to hear about your positive experience with our team from start to finish.

Professionalism and efficiency are at the heart of what we do, and it's wonderful to know that this resonated with you throughout the process - from the initial quote to the final installation and commissioning of your system.

We're thrilled to have completed everything within three weeks, including all applications, approvals, and connections, ensuring a seamless and hassle-free experience for you.

Hearing that your system is producing between 30 to 40 units per day, weather-dependent, is just the cherry on top! It's great to see immediate results and know that you're benefiting from sustainable energy.

We sincerely appreciate your support and are here for any of your future solar needs. Here's to a brighter, greener future!
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Reliable service

Despite a last minute hitch, which they came back within hour to fix, the team did a professional job I can recommend them for their level of service

Supplier Reply:

Hey Richard,

Thank you for your understanding and for recommending us, despite the last-minute hitch. We're grateful for your patience and appreciate your recognition of our team's quick response to resolve the issue. At MLEC Solar, we're committed to professional service, and it's reassuring to know that our efforts to rectify the situation promptly were well-received.

Your recommendation means a lot to us. We strive to maintain a high level of service and are glad to hear that this has been reflected in your experience. If there's anything else you need or any further assistance we can provide, please don't hesitate to reach out.

Thanks again for choosing MLEC Solar and for taking the time to share your thoughts.

Best regards,

Ben Morrison
Director, MLEC Solar
Show Details

Could not be happier!

Sales process was great. They were the only company that actually really listened to what I wanted and it was never a hassle to ask one more question. More than happy to provide comparable quotes so I could work out how they costed out compared to theirs ((made it so much easier to cross check quotes). Came straight out to do a sight visit the moment I asked.

Install was seemless. Rocked up on time. Install is neat and tidy. Walked me through what was going to happen and didn’t pick up a tool until we were all happy things were going to go to plan. Checked in with me the whole time.

I did nothing about the grid connection (besides show them a copy of out bill), they handled everything in the back end for me.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hey Greg,

We can't thank you enough for such a detailed and positive review. It's fantastic to hear that our sales process stood out for you, especially our commitment to listening to your needs and answering every question you had. Providing comparable quotes to ensure transparency and ease in decision-making is something we take pride in.

We're also thrilled that you found the installation seamless and our team's approach both professional and considerate. Ensuring everything goes according to plan and keeping you informed throughout the process is a top priority for us.

Handling the grid connection seamlessly is part of our commitment to providing a hassle-free experience. We're glad to take care of the details so that you can enjoy the benefits of your new solar system without any extra stress.

Thank you for choosing MLEC Solar and for taking the time to share such a comprehensive review of your experience. If there's anything else you need or any further support we can offer, please don't hesitate to reach out.

Best regards,

Ben Morrison
Director, MLEC Solar
Show Details

Easy

MLEC were super easy to deal with from initial chat with salesman right through to prompt installation time and very professional installation guys.

Supplier Reply:

Thank you for your fantastic review, Michael! We're thrilled to hear that your experience with MLEC Solar was super easy from start to finish. It's great to know that our sales team provided you with a smooth initial consultation and that you were satisfied with the promptness and professionalism of our installation crew. We pride ourselves on delivering a high-quality service at every step of the process, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance with your new solar system, please don't hesitate to reach out. Thank you for choosing MLEC Solar!
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Excellent Company, Excellent Customer Support

Highly recommend this company. Very professional in every way. This was the fourth property I have had solar panels installed on and the third one with batteries, so am reasonably familiar with the technology and as a retired electronics engineer with a background in sustainability and renewable energy, I can voucher for the competency and integrity of this company.
Panel rating: 5/5

Supplier Reply:

Thank you so much for your glowing review and high recommendation, Chris! We are truly honored to hear such praise, especially coming from someone with your extensive background in electronics engineering and expertise in sustainability and renewable energy. Your insights into the technology and your experience with multiple solar installations add significant weight to your endorsement of our competency and integrity.

We're thrilled to know that your experience with MLEC Solar has been consistently professional and satisfactory, reinforcing your decision to choose us for your solar needs. Your recognition of our work means a great deal to us, and we are proud to have met and hopefully exceeded your expectations.

Thank you once again for choosing MLEC Solar and for your continued trust in our services. We're here for any future solar projects or assistance you might need. Your expertise in the field and your confidence in us are truly appreciated!
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MLEC and solar quotes worked great for us

Quick service and install- also explained a battery was not right for me - just got yhe 13.2Kw system
Inverter rating: 5/5

Supplier Reply:

Hi Andrew,

Thank you for sharing your positive experience! We're glad you appreciated the swift service and the transparent advice regarding the battery. It's important to us that our customers receive not just a quick install, but also the right system for their needs. We're excited for you to start reaping the benefits of your 13.2kW system! Remember, if you ever reconsider a battery in the future, we're just a call away.

Enjoy the sunshine and savings!
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Good to deal with

Sales Person, Tim was good to deal with, very friendly and provided good and thorough advice & opinions.
Design and layout was good.
Installation was prompt, efficient, efficient & neat and tidy.
Inverter rating: 5/5

Supplier Reply:

Hi Noel,

We're absolutely delighted to hear that Tim and our installation team lived up to your expectations! Our goal is to make the transition to solar as seamless and pleasant as possible, and it sounds like we hit the mark. Thank you for taking the time to acknowledge the friendliness, efficiency, and neatness of our service. We hope you enjoy your solar system's performance and the benefits it brings for many years to come.
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Great service

I decided to go with MLEC after 3 different quotes because they were the first and only company who would not provide a quote without sighting my property - significant due to building heights and shadowfall. From start to finish, the staff were friendly, professional and knowledgeable. I was also impressed with the business ethic of this 'small' and well established company, who offer not only parts warranty, but also 20 years service warranty. I cannot believe any company would survive for the time they have if they had to return and repeat labour for many of their installations!

I would definitely recommend this group to family and friends.

Supplier Reply:

Hi Leslie,

Thank you so much for your thoughtful and detailed review! It means a lot to us that you recognized the importance we place on inspecting properties firsthand to ensure the best setup for our clients. We believe in delivering quality, both in terms of products and service, and our 20-year service warranty is a testament to our confidence in the work we do. Your recommendation to family and friends is the highest compliment we could receive. We're here for any further assistance you might need in the future.

Warm regards,
The MLEC Solar Team
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Unprofessional solar installation

Recently had a solar system installed at my home. Thought everything went well, after installation installer said everything was set up and safe to use. After a week I decided to call synergy to confirm all was okay, they have informed me they had no idea I had the solar system installed, they then mentioned that I hadn't had the meter upgrade and it is unsafe to run the system while using this old meter. The installer had not mentioned this at all, and as previously mentioned had said everything was ready to go and the system was all good to run. I have tried to contact the company about this but still am waiting to hear back after a week.
Not impressed at all, especially considering I would've had no idea to turn the system off unless I called synergy.
Inverter rating: 1/5

Supplier Reply:

Dear Alex,

I'm Benjamin James Morrison, the director at MLEC Solar, and I'm personally reaching out to address the concerns you mentioned in your review. Your feedback is crucial to us, and I want to assure you that we've taken your situation very seriously.

I understand that the issue you've faced with Western Power replacing your meter after the solar installation has caused some distress. After thoroughly investigating the situation, I'd like to clarify that MLEC followed all the correct processes and obtained the necessary approvals from Synergy and Western Power prior to installing the solar system.

The problem with the meter not being replaced seems to be due to an electrical fault in the home, specifically the presence of current in the natural wire when the power is off. This is an uncommon and unfortunate situation that was beyond our control.

However, we believe in standing by our customers and taking full responsibility to ensure your satisfaction. As a sign of good faith, we have arranged for Matthew, our Installation Manager, to visit your site on the 10th of August to make the necessary repairs free of charge. While he's there, we'll also perform a comprehensive check on the system to give you peace of mind.

I sincerely apologize for any inconvenience this has caused you. Our team is committed to providing top-notch service, and we're taking all necessary steps to resolve this matter to your satisfaction. Please feel free to contact me directly on 0406950140 if you have any further questions or need additional assistance.

Thank you for bringing this to our attention, and I appreciate your patience as we work to rectify the situation.

Best regards,
Benjamin James Morrison
Director, MLEC Solar
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MLEC solar

Excellent price
Great quality product
Excellent warranty
Came out to house and explained everything clearly
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Julie,

Thank you for your kind words! We're thrilled to hear that you found our pricing, product quality, and warranty to be top-notch. At MLEC, we believe in providing our customers with a comprehensive understanding, ensuring you're well-informed every step of the way. Should you have any further questions or needs, please don't hesitate to reach out. We're here to help!

Warm regards,
The MLEC Solar Team
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The installation went very smoothly and professionally. Both were very informative and professional. Highly recommended Mlec solar.

The installation went very smoothly and professionally. Both were very informative and professional. Highly recommended MLEC Solar.

Supplier Reply:

Hi Tanya,

Thank you for your glowing feedback! We're delighted to hear that our team met your expectations and that the installation process was smooth and informative. It's our mission to provide top-tier service, and your recommendation means the world to us. Should you need any further assistance or have questions in the future, we're just a call away.

Warm regards,
The MLEC Solar Team
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5 Star Solar Experience

Out of the 3 other local solar companies I engaged only MLEC was willing to come out to our home to provide a quote. The whole experience from the sales consultant visit through to the system being install just two later was a breeze. Communication throughout was great and the in-house installation team were amazing; efficient, polite and extremely tidy and they set up and fully explained the app for the system.
System performance has been great and we are now really starting to see the real financial benefits with our power bills reducing by over 60%. Extremely happy with MLEC and would highly recommend.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Amanda,
Thank you for your 5-star review. It's really pleasing to hear that you had a seamless & efficient experience throughout the whole process with us and that you are happy with your new system! As a local company, we work extremely hard across all areas of our business to ensure that we deliver to a high standard at all times for our customers. We will always ensure that we visit a property so as we can take into account the property details, customer's budget and full requirements, this enables us to provide the right system options tailored specifically for you. Glad to hear that your system is already providing you with a reduction in your power bills. Thank you for recommending us and again for choosing MLEC Solar for your solar requirements.
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Fantastic experience

I recently had the pleasure of working with the MLEC team for my solar and battery installation needs. I would like to give a special shoutout to Jake, who I believe was the team leader. Jake demonstrated a remarkable level of dedication and skill in ensuring that everything was completed to perfection. The entire team impressed me with their work ethic and commitment to excellence.

Furthermore, Karim, the sales consultant, was extremely practical throughout the entire process and provided invaluable assistance. I greatly appreciated his helpfulness and guidance.

Overall, I highly recommend the MLEC team for their outstanding work and exceptional customer service. If you are in need of solar and battery installation services, look no further than the MLEC team.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Rohan,
Thank's for your glowing 5-star review! It's great to hear that you had a fantastic experience and were pleased with our end-to-end service and all the work carried out by the whole team at MLEC Solar. We pride ourselves on delivering an excellent customer experience and always work with our customers to ensure the best outcome, so when our customers take the time to provide such positive feedback on our service, we really appreciate it. We will be sure to pass your kind words onto all the team members involved. Thank you for highly recommending us and again for choosing MLEC solar for your solar requirements!
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Original Review on 02-06-2022:

New Solar Installation

Generally a good service across the board, provided an excellent solution to my requirements. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

Supplier Reply:

Hi Dai, thank you for your review! We are really pleased that we were able to assist in finding the right solar solution for you. Thank you again for choosing MLEC Solar for your requirements.

10 months later we asked Dai: "Are you happy with the performance of your system so far?"

Yes
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Damaged property

The electrical contractor sent to install my system has somehow managed to surge the power while drilling into the wall during installation and damaged a number of appliances in the house including a very costly chlorinator which has a completely fried circuit board due to a power surge. Mlec is refusing to acknowledge this damage as their responsibility suggesting it was probably just a coincidence. Highly recommend keeping clear of this business.

Supplier Reply:

Hi Daniel,
MLEC takes this kind of issue very seriously and as a local and family-owned company, prides itself on its integrity, taking full responsibility and honouring our industry leading workmanship guarantee when we are at fault. However, in this instance, as was clearly highlighted to you on the day of installation (24/2) by our in-house fully trained/licenced and approved electrician, your outdated, 13 year old smoke alarm that does not meet with WA’s Building Regulations, and as per Australian Standards stipulate an operating life of 10 years, after which the alarm’s sensitivity and functions can decline, unfortunately due to no specific reason, it malfunctioned. This was a completely isolated incident and not in any way connected to the work that was being undertaken on the installation of your solar system as this was on the opposite side of the building that our electricians were working. After looking at the smoke alarm it was found that the wires connecting to the smoke alarm were loose and fell out of their terminals. The install team undertook a full check of your system and offered to provide you with a new smoke alarm to ensure you were compliant, however this was refused, therefore our team made sure that the circuit for the malfunctioning smoke detector was completely secured before leaving you at the end of the installation.

On the 10/3, 2 weeks after the installation, you then reported to us that your pool chlorinator was burnt out and that this was related to the malfunctioning smoke detector incident, even though again we clearly communicated that this wasn’t connected to the solar installation work undertaken. Regardless as a gesture, we sent one of our electricians to your property on the same day to look at the issue. After completing another full check of your system and testing all circuitry, it was deemed that your chlorinate did not have any surge protection, and therefore although there was no direct evidence, if was possible that when the smoke detector tripped it may have been the reason for the pool chlorinator failing. Since then, one of our directors has also been in contact with you to further discuss the issue, we have even offered to replace your smoke detector free of charge as a token of good will even though this issue was of no fault of MLEC. As you can clearly see, we have ensured that we have done everything we can to assist you in this matter and as has been communicated since the day of installation, MLEC was not liable for this unfortunate issue.
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Professional installation

Solar panels were installed today and we are very happy with the whole process. Very professional and efficient.

Supplier Reply:

Hi Raul,
Many thanks for your 5-star review! It's great to hear that you were pleased with our service and the system installation carried out by our in-house team. We work extremely hard across all departments to ensure that we deliver to a high standard and meet our customers' expectations, we will be sure to pass your kind words on to the team. Thank you again for choosing MLEC Solar for your solar requirements.
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A very successful experience with WA people

MLEC was referred by a neighbour. The sales rep. was prompt, very informative and investigated possible problems concerning installation of solar cells and inverter to our preferred location, before providing a quote which compared favourably to 3 other installers. Installation within 2 weeks of the quote, was done in 2 days by efficient, neat, competent, friendly people and matched exactly that proposed by the sales rep. The installer explained personally the use of the monitoring app (on my iPhone). All requirements regarding connection to the grid were completed by MLEC.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Wynne, Thank you for taking the time to provide a review! Everyone across the team at MLEC Solar will be extremely happy to hear that we delivered to your expectations and that you had a successful experience with us! Ensuring our customers are fully informed and completely satisfied throughout all stages of the process is what we aim for and it's always pleasing to hear when we have achieved this! Thank you again for choosing MLEC Solar for your solar requirements.
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Very Happy

Their consultant was very approachable, knowledgeable and happy to assist, I’m on a carers allowance and my Wife is on sickness benefits so finding finance for anything is 'difficult'. after a few dead ends the consultant found a lead that 'may' be successful (which it was!) he went out of his way to help - even with after hours calls. As soon as finance was approved a date for installation was set! The Installation team was working in the area and finished a job so called me to see if they could arrive early, after a quick friendly chat I instructed them where I would like the inverter then left them to it, they did their reconnaissance and made it happen! From my perspective all I had to do was say yes or no and provide my details and the MLEC team took care of ‘everything’ else, it couldn’t have gone smoother! A big thanks to the MLEC team, we wanted solar for many years and they made it happen, very professional, the product and the process was high quality.

Supplier Reply:

Hi Graham, Thank you so much for your 5 star review! We work extremely hard at MLEC across all departments in order to ensure that that the end to end experience that a customer receives is high quality, so it's very much appreciated when we receive such a detailed review, especially to hear that we have exceed the customers expectations! So glad that we were able to make your solar dream a reality. Thank you again for choosing MLEC Solar for your solar requirements.
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Great System

We decided on a solar and battery option. We liked the Solar Edge system we chose because we can add onto it in the future should we decide to get an electric vehicle for example. We’ve only had the system for a couple of weeks and have been tracking our usage via the app with great interest.
Inverter rating: 5/5

Supplier Reply:

Hi Angela, many thanks for taking the time to provide a review, all the team here at MLEC Solar really appreciated it. Glad to hear you are enjoying your new system and thank you again for choosing MLEC Solar for your solar requirements.
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Prompt and honest service. Installed within 3weeks from quotation.

Mlec was prompt to quote, followed up and had the system installed in under 3weeks.

Supplier Reply:

Hi William, many thanks for your 5 star review! We are glad to hear that you were pleased with the service we provided. Thank you again for choosing MLEC Solar.
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