Solar Link Australia Reviews

Based on 32 reviews Aus Ranking

  • 5 star 9
  • 4 star 18
  • 3 star 1
  • 2 star 2
  • 1 star 2

Average Customer Review

  • Value
    4.39
  • System Quality
    4.00
  • Customer Service
    4.22
  • Installation
    4.27

Show ratings from:

Timeline

About Solar Link Australia, Solar Installers

Solar Link Australia

Solar Link Australia is a Market Leader in Solar Photo Voltaic Supply and Installation. (EST 2010). Our team is committed to making renewable energy a major part of Australia’s energy base. Our solar energy solutions are guaranteed to deliver significant financial saving to both a Suburban Residential Solar Installation or a Large Scale Solar Commercial Installation, whilst at the same time assisting in reducing your carbon footprint.
Solar Link Australia, specialists in Solar PV Solutions offer a comprehensive range of Tier 1 Solar PV Bands. We have installed 10,000’s of PV Modules throughout the country assisting thousands of families to reduce their bills. Contact Solar Link Australia : www.solarlinkaustralia.com.au

Solar Link Australia Solar Reviews

Our experience with Solar Link Australia was excellent, it was a smooth process from start to finish. The team kept us informed all the way. The installers showed up on time and worked very hard. We had a slight issue but it was fixed immediately. I couldn't recommend them more highly. Thank you Adam, Dimitri and Brandon! Show additional information
Really great people do deal with from office staff to installers to management- excellent. Show additional information
We found the company very efficient and easy to deal with Jim & Theresa Poulton. Show additional information
Our very first contact with Solarlink started a very happy experience, from the discussion about the
products available to receiving all the relevant information, the estimated time of installation, which
was at the time specified, and the professional conduct during this time was excellent. we would
recommend Solarlink to anybody contemplating solar power.

Peter

Bayswater North
Show additional information
My reply to Solar Link
Thanks Adam,
We would have no hesitation in recommending Solar Link....efficient, professional and trustworthy. A high end product supported by excellent tech advice and information....not to mention extremely competitive on price considering the top end quality.
Thanks again Adam.
Kevin Archard
Show additional information
Testimonial: I have recently had a 6.6kW solar system installed by Solar Link Australia. It should be noted that I live in a rural area in Queensland so Solar Link needed to travel a reasonable distance from their home base to install my system. Consequently Solar Link coordinated my installation with others in this region. The processing of the paperwork to get the program moving was quick and efficient. And once the Installers arrived on site they were professional at all times. The Installers were always cognizant of the Owner's needs and wants and included the Owner in all decisions regarding the installation. I would recommend Solar Link to others. Job well done. Show additional information
Testimonial for Solarlink
We are pleased that we turned to Solarlink upon deciding to �go solar�
Were impressed by Adam Dolkin's professionalism and cordial assistance and advice.
The installers arrived promptly on the day and the set hour, were well-skilled and cordial and had completed the job by mid-afternoon. The electrical work was also completed expeditiously and professionally.
We also were satisfied with the follow-up and administrative side of things.
Show additional information
We found the professionalism of all concerned to be exemplary, from Adam the director who initially helped out to the installers/electricians who did a great job on a hot January day. Our electricity costs have certainly reduced and the feed in tariff is an added bonus. It has only been a few months but so far so good. I would highly recommend Solarlink if you are considering solar panels for your home. Show additional information
We live in the small country town of Jindabyne in N.S.W. and had a really bad experience with another solar provider who promised to provide a system for us but did not deliver. Solar Link were completely different. From the start their approach was friendly, professional and they kept us informed of each stage of the operation from initial choosing of the right product through to completion of installation. We are very happy with the final result and it is just lovely to go outside on a sunny day and read off the inverter almost 5kW of power being produced by the system. I can thoroughly recommend Solar Link as a company to deal with if you are looking for a quality installation of a solar system on your rooftop. I also appreciate the personal approach and follow-up service from the director of the company Adam Dolkin. In summary, if you are thinking about installing a solar system, I can recommend this company based on our personal dealings and experience. Show additional information
I run Bimbi Park in Cape Otway, we wanted to install 5 new cabins totally off the grid for environmental reasons. I sent all the information to 2 solar installers, the quotes where 1st solar company $109k, 2nd Solar link $55k. The $109k was double the size of solar links, when I told Adam he said we didn't need it, it would be a waste and if we found we needed to upgrade the system we could have in the future. Adam was right, overnight the 5 cabins are lucky to use 20% of the battery charge (saved $50k). He is very knowledgeable and always answers my calls. We highly recommend Adam and Solar Link. If you want to see the system in action come and visit Bimbi Park. Show additional information
All my questions and concerns were answered in terms I understood. The electricians and office staff were polite and very helpful with anything I wanted to find out or if I had a query. Highly recommend! Show additional information
Show additional information
Very professional, on time. No complaints Show additional information
Have a 10kW system with battery back up they are using imeon 3 phase inverter and I'm still waiting for the system to work this has been going on since January 2018 has any body else had problems with
1/ Solar Link Australia
2/Imeon 9.12 inverter
3/imeon representative in australia
4/the inverter is a french product
5/ have only paid a deposit
6 what can i do to fix this problem
Show additional information
The solar company was efficient, reliable and did the work on time. I have recommended them to friends and family Show additional information
Installed but not hooked into switchboard as I do not have any spare switches.
So waiting for that to be completed.
Show additional information
The Salesperson stated claims that clearly was never doing to happen. The Zeversolar Solar Inverter unit was supposed to sync with my mobile phone, but not the model Zeversolar unit that I had received. Inverter never generated any power, over 5 months simply because it never worked. I was unaware the Inverter wasn't generating any power until my electricity provider told me 5 months later. The actual installer was too busy to explain how the inverter operated so when I advised Solarlink that his installer did not give me any advice whatsoever- He's direct reply was READ THE MANUAL.
So, in essence, i paid $9,000 for something that did not work at all. 6 months later I got a new inverter under warranty. This unit works, however no compensation for zero Solar Power for 6 months
Show additional information
Show additional information
Show additional information
3 inverters in 4 years and now they don't even reply to me. It has averaged 3 months to get an inverter replaced until the last one. Its now been over 3 months since the last inverter failed and no contact for over 2 months. There last statement was that a technician would be replacing it in a few days, that was their last contact. If you want back up customer service, avoid Solarlink. They are great in selling you a system but wont want anything to do with you when something fails. Show additional information
To us as consumers you have to go by price of course the cheapest price doesn't mean it's a good product,this is where you have to do your research.i thank you for the 3 quotes you organise for me,so I'm back to square one,I've got to take there word that there product is the best, So we went with Solar Link,their background seem to be better,speaking to the installers after the installation, I'm quite happy I chose Solar Link. I hope my experience can help u in some way. Regards. Kevin. Show additional information
3 failed inverters in 4 years. 3 months to get the first one replaced, the next one 10 weeks, and the last one-I notified them on 25-01-2017 and was told on the 6th-2 that someone will be around to install the new one in a few days. It is now the 13-04 and nothing has happened. Follow ups have gone unanswered so I have gone elsewhere now. I am out of pocket when I shouldn't be but I cannot cop Solar Links complete disregard of warranty and customer problems.
The first inverter required myself to pay $220 up front before they would arrange someone to come up and look at the inverter (it was 15 months old) as labour to fix the inverter is not covered under their warranty........
I have had to chase the contractor, and requested to liase with the contractor to determine the problem and then advise Solar link.
They tried to get me to pay for the labour of the second inverter even though it was only 10 months old.
The 3rd inverter...well the silence has been deafening. They were advised on the 25th of Jan 2017 and still nothing (currently the 13th/04).
Plenty of literature suggests most people will have problems with inverters over the years so if you want after sales service steer well clear of Solar Link. They have no concept of after sales support and only care about installing new systems. You have been warned.
Show additional information
The installers were great. Professional, efficient, pleasant and easy to deal with. Show additional information
From a long list, Solarlink were contacted due to a competitive price, no sales pitch was offered. Initially and since, Adam of Solarlink has calmly answered all questions ranging from dumb to difficult in a confident, rational and factual manner without hesitation. My 5KWh installation which included electricity company paperwork, was completed in one day at planned time by a team of two qualified tradesmen with minimum disruption to the owner. The system, now just two months old is performing well up to expectations and answers previously given. If only all transactions of capital expenditure could be so simple. I would have no hesitation or pangs of guilt in recommending Solarlink to any friend or family. Show additional information
�I found Solar Link Australia a pleasure to work with, the quotation was competitive and was completed remotely without the need to spend all afternoon talking to a salesperson. Solar Link do not operate as a pushy sales company and once quoted they allowed you time to review and compare quotes. Once decided the process was quick and easy, with a complete system installed within 3 to 4 weeks of application submission. Installation was completed and fully operational within 1 day�. (Steve McCollin �WA, September 2015). Show additional information
Finally I decided a supplier from outside cairns region purely because of sales tactics. I was about signup with a local supplier when he started pressuring me to signup asap as they were very busy. I simply told him if you are that busy you do not need my business.
With Solar link for a bigger system and a better inverter (Aurora) I paid $600 less. It was installed last wednesday and I have already generated over 45KW of power
Show additional information
Show additional information
These people did not go on about their product as being the best that is available, and did not put other installers down. they provided good information on there product and supplied a good warranty support and product information was informative. Show additional information
Very impressed with website as it has all prices listed with various inverters Show additional information
Installed yesterday - all going smoothly so far. Show additional information
Show additional information
Used licensed CEC qualified electrician and 2 off-siders.
Did a good job and were helpful and friendly.
Spent around 1 hour assessing and planning before starting any work.
Show additional information
 To get your quotes, please enter your postcode: