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Soltek Energy Reviews

Based on 170 reviews

  • 5 star 32
  • 4 star 129
  • 3 star 9
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.29
  • System Quality
    4.38
  • Customer Service
    4.52
  • Installation
    4.49

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About Soltek Energy, Solar Installers

Soltek Energy is a leading provider of solar power solutions throughout Australia in both commercial and residential environments. The company has a team of specialist renewable electrical engineers who are experienced in solar technology. The Australian company aims to help customers lower their energy bills while reducing their impact on the environment - both things that can be achieved through a high quality solar power system. Soltek Energy is accredited by the Clean Energy Council, giving customers assurance that they are getting the best possible service and expertise. The company can also offer advice on making the most of government rebates and incentives.

Soltek Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Thanks Solarquotes for the tools to make an informed decision on an expensive and long term investment. Can't recommend your website enough. Show additional information
On a positive note, the total installation worked out well and we are very happy to be on solar with the aid of Soltek.

However, we had no warning about the new smart meter being installed (date and time). Power was turned off without our prior knowledge so that a controlled shut down of computers and electronic equipment was not possible. Although it did not cause any residual issues it could have been better arranged.

Thank you, Finn, for making the whole solar experience so much easier to understand and have access to. Your links to relevant information were most valuable and appreciated.

Kind regards
Joe and June
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There has been a delay in responding as there was a delay in providing us with everything. Firstly there was miscommunication about the installation of the net meter and who would pay. That was sorted out as it was part of the initial quote. Then there has been a delay over access to the monitoring system, that has taken Soltek more than one email to sort out, though it is all OK now. Installation 15/6, finally sorting out access to monitoring portal 12/7. Show additional information
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We haven't had it installed yet.

Soltek were the only company you recommended that could do everything we needed. Eg full instalation including electrical board update & pulling of solar matting on back roof.
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I would give Soltek "excellent" for installation and customer service if that was on your scale; "fantastic" is a bit over the top. Show additional information
Initial installation was delayed due to weather. They kept me informed along the way and so I was never left in the dark (pun not intended).
The panel install and the new net meter install were done separately but within a couple of days of each other so no big delays.

They have provided access to SolarEdge monitoring software that I can access from my PC or my phone. However, I don't understand the graphs that it is showing me so I don't know if I'm producing and using electricity or not. May have to follow-up with them separately to understand this if I can't figure it out myself.
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After considering the quotes from three companies I chose Soltek based on the $/watt price point and the reviews of the company on Solar Quotes.

I liked the aspect that Damien came out to survey the site as opposed to other companies doing an aerial. I was going for micro inverters but the information Damien gave me convinced me that optimisers were the equivalent and were less expensive.

Their quote for 18x330W LG panels with optimisers and a Solar Edge 5kw inverter was $1,000 less than the same from another supplier.

The installation went like clockwork. Blake and his offsider very proficient. Friendly and down-to-earth to boot. I was very happy that they could squeeze in another two panels on the northern aspect. Blake consulted me about the difficulty of running a particular cable and the mutual solution avoided an eyesore. He also removed a disused Foxtel satellite. I was very impressed about how tidy they left the site with only a small amount of brick dust and cable ends to sweep up. I was extremely pleased with positioning and layout of the panels and the inverter.

That said, I felt that communication after acceptance of the quote could have been better and I expected more than I got.
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Sam from Soltek could not have been more helpful, patiently answering all my "newby" questions and supplying me with some useful links. Along with the great "101' tutoring on the SolarQuotes site I felt informed enough to go ahead with my decision to install solar. Thank you to all! Show additional information
Have not seen goods or Installation as yet, but I would recommend Soltek to everyone, honest, reliable and very flexible, upto this stage of the process. Show additional information
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The system performing normally. Show additional information
System was only installed 2 days ago, and the 'nett meter' is yet to be installed by Soltek's Level 2 electrician, so as yet we cannot feed back into the grid.
The install team ( a subcontractor to Soltek) did a good job (I am just retired as an engineer with many years of experience of large-scale engineering construction). They did the installation layout (panel layout, inverter location, connecting cables / conduit) exactly in the manner that I directed.
We chose the top of the range LG Neon2, 330w panels (20 off) coupled with an SMA Inverter.
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Damien was very quick to come and see us at home after our initial enquiry. He was very knowledgeable and made sure we got the best system for our needs without going over the top, giving us a good range of options and prices to choose from. The install team led by Blake was friendly, courteous, quick and quiet. 20 panels on a second storey roof completed in a day and half. Show additional information
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My experience with Soltek Energy was outstanding. From the flexible quotation with super competitive prices, to the no fuss admin and timely installation, I can only continue to recommend this great business, as others have. Show additional information
Everyone at the company were professional and responded to my many questions either through email or phone. Damien answered my questions and I felt I have learnt a lot from him and (solarquotes) about solar technology.

Most other solar companies gave you a choice of only one inverter and one/two/three different solar panels.

Soltek gave me a price of 4 different inverters and three different solar panels. In the end I went with LG panels and SMA inverter. I was considering the more expensive microinventers (great if some of your panels are shaded and other panels are not) but I didn't need these on my roof.

I would highly recommend this company to anyone.
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Pain free from quote to activated system :-) Show additional information
Damien from Soltech was very patient. I wanted to get micro invertors but he convinced me to go with string but in 2 arrays. He didn't try to upsell. I could have paid $2k but he recommended against it. Honest. Show additional information
Due to the rain install is still pending install Show additional information
System is yet to be installed - hence the N/A. Show additional information
I was put in contact with 3 companies who supply solar PV systems via Solar Quotes. 2 of the 3 companies made contact within a week of receiving my information. Noting it was during the xmas-new year holiday period I thought this was a positive. I received quotes from 2 of the companies and they were both competitively priced. In the end we opted to go with Soltek Energy simply because of the top quality brands being used (LG panels and Solar Edge inverter). Tim from Soltek has been invaluable in designing a system that suits our needs now and into the future if we wish to add to the size. He has answered any questions we have asked and has provided all the facts and figures pertaining to our current usage and what we can potentially save. I have been told my so many people that the solar rebates are constantly being eroded and that it is not worth it. I am installing a solar PV system to simply assist with ever growing electricity bills and also change some of our usage habits. I am not an environmentalist but having done a bit of reading and watched over the last few weeks the news stories about the poor state of our power networks, I think these systems are something that should be a standard feature of all new dwellings. I can thoroughly recommend Solar Quotes as a first point of contact when thinking about solar and wanting to know where to start. There is obviously a myriad of solar providers across the country in what is a very competitive industry but I would not hesitate endorsing Soltek Energy if you live in the Sydney area Show additional information
Damien was exceptionally helpful and willing to answer any and all questions that I had. We ended up with q cells and Fronius inverter which has, so far been performing well. Added bonus was the free 5 year warranty extension on the Fronius to 10 years. Service excellent, system components excellent, installation excellent. I would not hesitate to highly recommend this company to anyone who is looking for a quality solar system at a highly competitive price. Show additional information
Soltek was the only one of your 3 who actually visited the site, and could explain his recommendation with reasons. Given the info supplied on Solarquotes website, it made good sense to me. Others (both the 2 from you and a couple of unsolicited ones) did not seem to adequately consider the trees around, just patted me on the head (figuratively speaking) and assured me it would work......
Only installed a couple of days ago, so no feedback on how it's working in practice yet.
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The questions above are not very clear in what you want. Firstly you ask Rate your supplier, installer. Value for money? How do we rate value for money re installation/installer?
We were happy with the price of the system and the installers were very good at what they did.
Quality of System? We have relied on the information from the company and your website and only time will tell.
Installation, they arrived on time and the actual install went very smoothly. It was easy to see that they were quality tradesmen.
We would have no hesitation in recommending your website and Soltek to anyone interested in solar power.
Thank you for your information and recommending to us the 2 suppliers. We did not need a 3rd quote as we have a reasonable understanding of solar and how to maximize the benefits of solar power.
Michael and Sharron
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The person I spoke to from Soltek was very informative. we had several conversations by phone and email. I asked a lot of questions and got
a lot of good answers. Nothing was too much trouble. This is what you want. The person was NOT just a sales person, they KNEW the industry.
I started off just looking at a simple add on to my original system of 1.5kW. In the end I have gone for a complete upgrade to 3kW with the latest
solar equipment. Why? because the person I talked to explained clearly the differences in efficiency and upgradeability to battery in the future.
I would recommend this company.
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Thanks to Fin and his team I have managed to gather a lot of information before making a decision.
The company I chose to do the job came with the best price for the solar system.
I have decided to go ahead with a 6kW system (24 x QCell panels + Fronius 6KW 3 Phase Inverter).
The output of the panels have registered, on a good sunny date, over 6kW of output to the inverter... quite happy with the outcome.
Finn, thank you very much for taking the time to respond to my emails as well.
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Salesperson very professional easy to follow the different comparison and the difference between the 4 systems available. Show additional information
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Soltek Energy provided the best fit for my requirements and essentially provided a no fuss
no problem installation.

The system to date has met all of my expectations.
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Tim @ Soltek was by far the most professional and knowledgeable, he responded within hours, then he patiently answered all my questions, provided a lot of info, offered different sensible solutions - all well documented - based on different budgets and even came up with the best obvious solution I had not thought of - both value for money and quality - under my circumstances, i.e. it was cheaper in the long run to replace the old system with a larger one rather than adding panels because of the government rebate and high cost of optimisers. The installer was very nice and professional as well. The other 2 suppliers were good however one of them took more than a week to respond and the other one did not know that one could claim the full rebate for a new system replacing an old one. Finn (or his assistant) was very helpful in clarifying the situation. Keep up the good work as it is a jungle out there! Show additional information
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Damien from Soltek was great and the reason I chose to go with them. He came out looked at our bill and talked about what we needed now and in the future. It is too early to tell about value of the system or the quality, but so far so good. Show additional information
From the initial call, his initial attendance, to the final moment Damien has been very
helpful and informative. The 2 boys Blake & Rowan who installed the equipment, were
hard workers, in difficult weather conditions, both were polite and well mannered.
I have no hesitation in recommending this company to install your solar equipment.
Although it is only early days since installment all panels & equipment are working to
my expectations. I will detail another review in 6mths time.
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There seemed to be some reluctance with return calls and follow up. Once contact was made, quotes were made with 2 of the companies. Both good quotes and information, but the one I went with seemed more willing to do the deal. Both had good quality systems, from what I could gather, but went with the company that went the little extra and actually was prepared to come and talk with me. Show additional information
Needed to sift through all the information given by all quotes. The panels we brought were the most expensive it rated by Choice as the best. All companies were polite but Damien spoke in "plain English ". The installers cleaned up after themselves. Show additional information
The system has only been installed for 6 days now, so it's a bit early to provide an accurate rating. I did look at the power production via the wifi system available as standard on the Zeversolar Inverter for one of the warmer days last week and was very pleased to see that the system had produced 28kWh and there was still about an hour of daylight left. We have 12 panels facing north (3kW) and 8 panels facing west (2kW) via the dual input 5kW inverter. Show additional information
Damien the guy from Soltek Energy came to our place a few minutes before his appointment time, which made me think punctual, that's a good start. He showed us a photo of our house taken from Google Earth in the summer to show us how parts of the roof would be shaded by trees on our neighbours property at different times of the day, then went on to explain which was the cheapest option up to the dearest option and how we would benefit from what option we would choose. When we decided between all three quotes (all the people you put us onto were very knowledgeable) we went with Damien. We made a day that was suitable for us for the guys to come and install our system, and they turned up right on the dot and started. I have to tell you I thought "these blokes will never get all this up in one day" I have never seen blokes work as hard as these fellows, they knew exactly what they were doing and had the whole system up and running by 4.00 o'clock pm. I am very pleased I found your site, because it made my decision a lot easier. Well done and thank you.
Best Regards
Brian
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The advice on our system needs (now & for the future) from Damien were by far the most informed, knowledgeable & cost effective of the three companies we spoke to. Installation was seamless. The system has been operating as stated. Very happy. Show additional information
We went with a platinum supplier from www.solarquotes.com.au. Very good site, and made it so much easier to decide.

The information provided prior to the quote was easy to understand and helped make the decision. The quote was comprehensive in that it layed out all the options, so very easy to compare options.

The installation was done at the day and time agreed, and no broken roof tiles. (20 spares as per advice form other quotes, so now we have 20 spare tiles.)

Only had these for a week and a half, but monitoring shows that we are getting good value.

Monitoring was very easy to access.
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Thank you for your time & information it made the whole experience easier!!!!! Show additional information
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Re "Value for money": i haven't received an electricity bill since the solar panels were installed so i can't advise re value yet. Show additional information
Damien's price for LG neon and SolarEdge combo was the best for LG panels combo. Price was even better than Enphase system of the same inverter size plus it can be oversized a little bit more. Having one part of the roof facing west that can fit just 7 panels, and the rest facing north, a SolarEdge or an Enphase would perform better (at higher cost) compared with a Fronius or an SMA which should work as well.

Initial installation was on an extremely hot 40+?C day in Sydney. Installer had to stop midday and come back to finish installation later in the week. They also replaced some broken tiles I already had on the roof as a free service. It looks nice and tidy overall.
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