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Soltek Energy Reviews

Based on 149 reviews

  • 5 star 27
  • 4 star 114
  • 3 star 8
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.30
  • System Quality
    4.39
  • Customer Service
    4.52
  • Installation
    4.49

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About Soltek Energy, Solar Installers

Soltek Energy is a leading provider of solar power solutions throughout Australia in both commercial and residential environments. The company has a team of specialist renewable electrical engineers who are experienced in solar technology. The Australian company aims to help customers lower their energy bills while reducing their impact on the environment - both things that can be achieved through a high quality solar power system. Soltek Energy is accredited by the Clean Energy Council, giving customers assurance that they are getting the best possible service and expertise. The company can also offer advice on making the most of government rebates and incentives.

Soltek Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Damien from Soltech was very patient. I wanted to get micro invertors but he convinced me to go with string but in 2 arrays. He didn't try to upsell. I could have paid $2k but he recommended against it. Honest. Show additional information
Due to the rain install is still pending install Show additional information
System is yet to be installed - hence the N/A. Show additional information
I was put in contact with 3 companies who supply solar PV systems via Solar Quotes. 2 of the 3 companies made contact within a week of receiving my information. Noting it was during the xmas-new year holiday period I thought this was a positive. I received quotes from 2 of the companies and they were both competitively priced. In the end we opted to go with Soltek Energy simply because of the top quality brands being used (LG panels and Solar Edge inverter). Tim from Soltek has been invaluable in designing a system that suits our needs now and into the future if we wish to add to the size. He has answered any questions we have asked and has provided all the facts and figures pertaining to our current usage and what we can potentially save. I have been told my so many people that the solar rebates are constantly being eroded and that it is not worth it. I am installing a solar PV system to simply assist with ever growing electricity bills and also change some of our usage habits. I am not an environmentalist but having done a bit of reading and watched over the last few weeks the news stories about the poor state of our power networks, I think these systems are something that should be a standard feature of all new dwellings. I can thoroughly recommend Solar Quotes as a first point of contact when thinking about solar and wanting to know where to start. There is obviously a myriad of solar providers across the country in what is a very competitive industry but I would not hesitate endorsing Soltek Energy if you live in the Sydney area Show additional information
Damien was exceptionally helpful and willing to answer any and all questions that I had. We ended up with q cells and Fronius inverter which has, so far been performing well. Added bonus was the free 5 year warranty extension on the Fronius to 10 years. Service excellent, system components excellent, installation excellent. I would not hesitate to highly recommend this company to anyone who is looking for a quality solar system at a highly competitive price. Show additional information
Soltek was the only one of your 3 who actually visited the site, and could explain his recommendation with reasons. Given the info supplied on Solarquotes website, it made good sense to me. Others (both the 2 from you and a couple of unsolicited ones) did not seem to adequately consider the trees around, just patted me on the head (figuratively speaking) and assured me it would work......
Only installed a couple of days ago, so no feedback on how it's working in practice yet.
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The questions above are not very clear in what you want. Firstly you ask Rate your supplier, installer. Value for money? How do we rate value for money re installation/installer?
We were happy with the price of the system and the installers were very good at what they did.
Quality of System? We have relied on the information from the company and your website and only time will tell.
Installation, they arrived on time and the actual install went very smoothly. It was easy to see that they were quality tradesmen.
We would have no hesitation in recommending your website and Soltek to anyone interested in solar power.
Thank you for your information and recommending to us the 2 suppliers. We did not need a 3rd quote as we have a reasonable understanding of solar and how to maximize the benefits of solar power.
Michael and Sharron
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The person I spoke to from Soltek was very informative. we had several conversations by phone and email. I asked a lot of questions and got
a lot of good answers. Nothing was too much trouble. This is what you want. The person was NOT just a sales person, they KNEW the industry.
I started off just looking at a simple add on to my original system of 1.5kW. In the end I have gone for a complete upgrade to 3kW with the latest
solar equipment. Why? because the person I talked to explained clearly the differences in efficiency and upgradeability to battery in the future.
I would recommend this company.
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Thanks to Fin and his team I have managed to gather a lot of information before making a decision.
The company I chose to do the job came with the best price for the solar system.
I have decided to go ahead with a 6kW system (24 x QCell panels + Fronius 6KW 3 Phase Inverter).
The output of the panels have registered, on a good sunny date, over 6kW of output to the inverter... quite happy with the outcome.
Finn, thank you very much for taking the time to respond to my emails as well.
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Salesperson very professional easy to follow the different comparison and the difference between the 4 systems available. Show additional information
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Soltek Energy provided the best fit for my requirements and essentially provided a no fuss
no problem installation.

The system to date has met all of my expectations.
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Tim @ Soltek was by far the most professional and knowledgeable, he responded within hours, then he patiently answered all my questions, provided a lot of info, offered different sensible solutions - all well documented - based on different budgets and even came up with the best obvious solution I had not thought of - both value for money and quality - under my circumstances, i.e. it was cheaper in the long run to replace the old system with a larger one rather than adding panels because of the government rebate and high cost of optimisers. The installer was very nice and professional as well. The other 2 suppliers were good however one of them took more than a week to respond and the other one did not know that one could claim the full rebate for a new system replacing an old one. Finn (or his assistant) was very helpful in clarifying the situation. Keep up the good work as it is a jungle out there! Show additional information
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Damien from Soltek was great and the reason I chose to go with them. He came out looked at our bill and talked about what we needed now and in the future. It is too early to tell about value of the system or the quality, but so far so good. Show additional information
From the initial call, his initial attendance, to the final moment Damien has been very
helpful and informative. The 2 boys Blake & Rowan who installed the equipment, were
hard workers, in difficult weather conditions, both were polite and well mannered.
I have no hesitation in recommending this company to install your solar equipment.
Although it is only early days since installment all panels & equipment are working to
my expectations. I will detail another review in 6mths time.
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There seemed to be some reluctance with return calls and follow up. Once contact was made, quotes were made with 2 of the companies. Both good quotes and information, but the one I went with seemed more willing to do the deal. Both had good quality systems, from what I could gather, but went with the company that went the little extra and actually was prepared to come and talk with me. Show additional information
Needed to sift through all the information given by all quotes. The panels we brought were the most expensive it rated by Choice as the best. All companies were polite but Damien spoke in "plain English ". The installers cleaned up after themselves. Show additional information
The system has only been installed for 6 days now, so it's a bit early to provide an accurate rating. I did look at the power production via the wifi system available as standard on the Zeversolar Inverter for one of the warmer days last week and was very pleased to see that the system had produced 28kWh and there was still about an hour of daylight left. We have 12 panels facing north (3kW) and 8 panels facing west (2kW) via the dual input 5kW inverter. Show additional information
Damien the guy from Soltek Energy came to our place a few minutes before his appointment time, which made me think punctual, that's a good start. He showed us a photo of our house taken from Google Earth in the summer to show us how parts of the roof would be shaded by trees on our neighbours property at different times of the day, then went on to explain which was the cheapest option up to the dearest option and how we would benefit from what option we would choose. When we decided between all three quotes (all the people you put us onto were very knowledgeable) we went with Damien. We made a day that was suitable for us for the guys to come and install our system, and they turned up right on the dot and started. I have to tell you I thought "these blokes will never get all this up in one day" I have never seen blokes work as hard as these fellows, they knew exactly what they were doing and had the whole system up and running by 4.00 o'clock pm. I am very pleased I found your site, because it made my decision a lot easier. Well done and thank you.
Best Regards
Brian
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The advice on our system needs (now & for the future) from Damien were by far the most informed, knowledgeable & cost effective of the three companies we spoke to. Installation was seamless. The system has been operating as stated. Very happy. Show additional information
We went with a platinum supplier from www.solarquotes.com.au. Very good site, and made it so much easier to decide.

The information provided prior to the quote was easy to understand and helped make the decision. The quote was comprehensive in that it layed out all the options, so very easy to compare options.

The installation was done at the day and time agreed, and no broken roof tiles. (20 spares as per advice form other quotes, so now we have 20 spare tiles.)

Only had these for a week and a half, but monitoring shows that we are getting good value.

Monitoring was very easy to access.
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Thank you for your time & information it made the whole experience easier!!!!! Show additional information
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Re "Value for money": i haven't received an electricity bill since the solar panels were installed so i can't advise re value yet. Show additional information
Damien's price for LG neon and SolarEdge combo was the best for LG panels combo. Price was even better than Enphase system of the same inverter size plus it can be oversized a little bit more. Having one part of the roof facing west that can fit just 7 panels, and the rest facing north, a SolarEdge or an Enphase would perform better (at higher cost) compared with a Fronius or an SMA which should work as well.

Initial installation was on an extremely hot 40+?C day in Sydney. Installer had to stop midday and come back to finish installation later in the week. They also replaced some broken tiles I already had on the roof as a free service. It looks nice and tidy overall.
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Firstly, the SolarQuotes site is one of the most helpful sites I have found on the web and the info and reviews played a major part in making my final decision on which company to go with. I must have spent at least 20 hours trawling through the various articles and reviews before making my final decision.
The final decision was very close, and I am very happy with the result so far. I think one of the reasons why I signed with Damien, was the fact he is an engineer and really knows his stuff - from the technical point of view. I wanted a system that was high quality, as well as being future proof. We would like the option of possibly installing a battery system at some stage in the future (when prices drop somewhat) so we designed the system on that basis.
I don't think I would have found the level of choices had it not been for SolarQuotes - well done guys
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1 company quoting (Captain Green) didn't bother to call me for 3 weeks and only after you contacted them, they didn't even seem interested when they phoned, I guess they just ticked the box. Soltek & Solaray contacted ASAP and both sent me quotes quickly. It is important to look at the reviews as advised and this helped me make a decision between 2 good companies and 2 similar quotes. The system was installed very quickly and on a day of my choice, the 2 installers were very professional, polite and cleaned up after they had finished. My installation was a little complicated due to available Nth Facing roof area....I left it to the company to select the best configuration and although I am happy with the end result I would have liked to discuss the layout with the supplier more to have a better understanding. I choose a high end installation for maximum results and the ability to take care of future innovations and this is what I achieved, love the portal that shows me individual panel results and overall results. So far so good and look to many years of free power. Thanks to Solarquotes.com.au for making it so easy Show additional information
Soltek was the only vendor that offered the LG 315 Panels with the SolarEdge Inverter for the absolute rock bottom best price.
I spent days on the phone with multiple vendors about future proofing for batteries and scalability of the system to increase the size and SolarEdge was the best inverter that could be updated with additional 3-phase models and continue to work with the current system as well as a battery.
The install was done within a few hours and completed fine on the same day. Damien installed the wifi monitoring and it all connected and worked flawlessly.
I had a bit of trouble getting the site API key, but SolarEdge support managed to assist me with this.
Overall I am extremely pleased with the quality, and size of the system and look forward to seeing the benefits of solar power on my future bills.
I would definitely recommend them again to anyone looking specifically for LG 315W rated Panels and not the standard 250/265W panels that most other vendors try to sell you. The main driver behind this was scalability to increase the size of the system without sacrificing or be limited to roof space.
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We can't comment yet on installation and after sales service as the system has not yet been installed. We'd be happy to comment on these facets in a couple of weeks' time if you would like to contact us again. Show additional information
The advice provided was invaluable in helping us choose a system that best suited our needs. Service and support was excellent through the stages of planning, installation and post-installation. At this early stage the system installed appears to be performing at a level that meets our expectations. Show additional information
I PURCHASED ANOTHER 2 SYSTEMS FROM DAMIEN. INSTALL WAS COMPLETED AHEAD OF QUOTED TIME AND WITHIN 7 DAYS Show additional information
The supplier was readily available and willing to change the inverter make/model and the installers arrived when they said they would, were very quick, competent and very careful to not damage my roof. I could not have been more pleased. Show additional information
The knowledge of Damien of SOLTEK was absolutely instrumental in my decision. He spoke to me for over and hour and answered every question I posed. His knowledge of solar was extraordinary and he made suggestions that were not driven by charging me extra.
I was expanding an existing system so already understand how solar works, but his advice was fantastic and I have now got a 5.1 kW system in place that is functioning at and above expectation in terms of electricity production. It is also a system that is already ready to take a battery in the future, again an aspect that Damien advised me about, including waiting two years as the price of storage batteries will drop dramatically.
The installers arrived on time on the day, finished the job and cleaned up, very professional from start to finish.
I would highly recommend SOLTEK.
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I went with Soltek as Damien was on the phone within an hour, came to site fully prepared and reviews on your site suggested he was highly reliable. Install completed within 2 weeks despite rain. Very impressed. Show additional information
The sales people from the major players are not to be trusted in my opinion. There seems to be a number of dodgy Bros offering quotes below the norm. I suggest people employ a good 'medium' size company for supply and installation. Soltek provided that service. Show additional information
A very positive experience all-round. Knowledgeable sale people. Very competitive price. Quick and efficient installation. Would recommend them to anyone considering installing a solar system. Show additional information
We were told by the salesman (Russell) that Damian would help us with the installation of the Sunnyboy Portal so that we can track the system on our PC or Tablet. I confirmed by email with the person in admin that this would happen on the day of installation. The installers who came to install the panels and inverter did a great job but were not interested in helping us with the computer, so after spending a lot of time trying to do this ourselves we still haven't had any success with that. I have emailed Damien and Russell but so far no reply. A little disappointing. We will probably call the SMA phone number and hopefully they will be more helpful. Show additional information
Overall a very good experience. It felt like these guys knew the installed product and its strengths. Small issues on communication cable wiring and a couple of cracked edges on tiles which I would have preferred to be replaced from the spares I had offered to the installers. In one case the installers found a crack through the centre of a tile and I was happy that they replaced it for me. I guess it is a case of how much cracking is too much? The tiles were still serviceable. Show additional information
Hi Finn - after getting a call from Damien from Soltek Energy same day and meeting with him the day after - talking to him, plus looking at customer reviews on the web, it was immediately apparent these guys knew what they were doing, had a lot of successful installations under their belt both large and small, plus the price appeared reasonable for quality components on a system which supported 3 phase and 2 x panel arrays, so we signed up right away and let the other quoters know not to go ahead. The installation, after being delayed a bit by rainy weather, went ahead flawlessly including internet connection, all complete in 1/2 day. Of course the proof of the pudding is in the next electricity bill but after monitoring our systems output reasonably regularly we're confident that especially given our prioritisation of power usage during the day, we should save a realistic amount from our power bill based on the size of our solar solution. Show additional information
Once the paperwork was signed, returned and the deposit paid installation was promptly organised and carried out for maximum return. Show additional information
The entire process from quote to finish was extremely pleasant. It is really nice to work with sales people who respond to your questions in a timely manner, and take the time to explain things.

The only small hiccup that was encountered was a slight over estimation of the number of panels that could be placed on my north facing roof. After a couple of quick phone calls with Damien this was all sorted out and we ended up placing some additional panels on the west facing roof. This ended up providing a good boost in output for the late afternoon anyway.

Today produced just over 60kWh of output (near perfect day with almost no cloud), so very pleased with the end result.

A very good and tidy job done by the installers, including removing our old pool solar tubing from the roof first.
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Damien and his team were very attentive to our needs and constantly changing requests. But because of that, in the end, we were provided with the exact system that we were after, which was a system that we could add a Tesla Powerwall when the time came. We're very happy, our new ducted air has been running, and the power meter is spinning backwards. Awesome. Show additional information
It was installed quickly, although with a few hickups,
1. the installer called in sick on the day
2, a week later they game and did the job, but found one panel to be defective, but installed the other 11 panels,
3 came a week later and installed the final panel.
Otherwise they did a good job. Just how good we won't know for a while.
Tradesmen were pleasant and efficient.
Original consultation with Damien was good. He came to the house and did not rely on Google Earth to asses the job.
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