Specialized Solar Reviews
About
Specialized Solar is a Solar Power Installation business based in Lynbrook VIC. Here are their reviews as submitted by visitors to SolarQuotes
Note: We have been informed that from July 1, 2020 Specialized Solar, business registered under ABN 36 609 698 375 has taken over the Solar division of Specialised Heating & Cooling Pty Ltd, ABN 16 065 531 651, trading as Specialized Solar Solutions and have the permission to use the Specialized Solar Solutions logo.
Reviewers report paying: $2,815 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Specialized Solar Reviews (109)
Show Most Recent reviews from All time
- 5 star 23
- 4 star 71
- 3 star 13
- 2 star 2
- 1 star 0
View Timeline
17 February 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$2,000 to $4,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
10 February 2021
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $8,000
Cost
Jinko Solar
Panel Brand
Sungrow
Inverter Brand
Excellent service and support
The sales and quoting was simple/straight forward. The sales person understood my issues re trees and knew what I needed.Instillation was professional/punctual and considerate.
Customer service was excellent. Very helpful with all inquires and problem solving.
31 January 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
Beware the time it takes to turn on your system
Everything was handled very well until the inspector was required to turn the system on. From the time of instillation to the system being operational took 42 days. Not the fault of the supplier but very frustrating for us to have 18 panels on our roof doing nothing for that long period of time.Finally all up and running and we look forward to much lower power bills in the future. Specialized solar tried very hard to speed up the connection process, if that had gone smoothly as it should have we would have had an excellent experience with Specialized Solar.
24 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
Seraphim
Panel Brand
SolarEdge
Inverter Brand
Fantastic experience
From start to finish the team at Specialized Solar have been fantastic. All through the process they have been polite, clear, transparent and a pleasure to work with.Their electrical installation team were fantastic even suggesting on the day of installation some reconfiguration to further optimize.
They discovered that behind our switchboard was a mess of wires from our original renovation. They cleaned it up at no extra charge. They want to do the job right.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
21 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
REC
Panel Brand
Fronius
Inverter Brand
Original Review on 21-04-2020:
Professional and prompt in their dealings and a top quality installation
The salesperson was responsive and helpful and adjusted the system to suit my needs, which were a little unusual (I wanted a higher end inverter and just a few panels so it could be fit within a budget, which didn't make a lot of sense except that it was all to do with timing! anyway, I ended up spending extra to do it properly in one go, but they were helpful nonethelessPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 21-12-2020:
The system has been excellent, and the quality of the install job has been commented on positively by a few friends who are electricians.
12 November 2020
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$4,000 to $6,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Tesla
Battery Brand
Professional
All information about the systems was delivered in a way I understood, sales person was so helpful and friendly he went over and above by lowering the cost and helping fill out rebate forms for the battery.Installers were prompt and reliable and followed through quickly to get it inspected.
16 October 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$2,000 to $4,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Excellent service and good price
Installation was excellent - Installers where polite and punctual and communication spot onThey were very clean and tidy and did not leave any mess
Customer service is great and they help with grid connection
12 August 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Original Review on 11-12-2019:
Excellent technical knowledge, quality install, great support
Adam discussed the technical issues in detail, the quote was detailed and the cost satisfactory, installation went well and the process of handover was smooth.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 12-08-2020:
Yes it has!02 August 2020
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $8,000
Cost
Suntech
Panel Brand
Sungrow
Inverter Brand
Good job, well done
Will and his team came at 7:20am and left at 5pm having worked consistently all day. Good safety procedures, pleasant people who cleared up after themselves and left everything tidy.02 August 2020
Value for money
Quality of System
Installation
Customer Service
9kW
Solar System Size
$10,000 to $12,500
Cost
Seraphim
Panel Brand
Solaredge
Inverter Brand
Recommend Spec Solar
Awesome customer service through entire process. Knowledgeable sales, good installation and thorough follow up and connecting to grid. Had a really good experience with Specialized SolarInverter rating: 5/5
14 July 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$10,000 to $12,500
Cost
Seraphim
Panel Brand
solar edge (Other)
Inverter Brand
Original Review on 19-11-2019:
Great installer
Installers were excellent, although there was a miscommunication on the fact one part was missing and the part ( meter to go in meter box) should have been installed quickly and took another week to install.Took anther 4 days for part to be made operational.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 4/5
Follow Up Review on 14-07-2020:
We have had one summer and one autumn electricity bill so far and are very impressed with the results. Would suggest the people considering installing solar panels, remember to utilise the suns energy and not be to concerned with want is being put into the grid. Housework such as washing or using dishwasher do during the day so use what the solar panels are producing and not to take so much from the grid.25 April 2020
Value for money
Quality of System
Installation
Customer Service
10kW
Solar System Size
$10,000 to $12,500
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
A fully professional job
The sales and quoting process was pure business, not a friendly chatty experience. However, this gave me confidence that I was dealing with a decent, B/S free professional outfit, maybe I annoyed the sales guy because I kept changing my mind as to what I wanted. I started at 5kW and finally settled on a 10.3kW system. The installation team arrived on time and finished as planned the next day. The guys were pleasant and efficient and left the area clean and tidy. They organised the safety inspection and grid connection for the following week (yesterday) and after one sunny day and one cloudy day of operation the system has pumped out 58kWh of clean energy; Fantastic!!10 February 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$2,000 to $4,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Poor installation
Rough installation. I had cracked and broken tiles, rubbish left on my roof, penetrations through the roof not water tight, sarking tape not sealed correctly. I picked Specialized solar due to their years of experience in the trade but got rough and rushed work from their contractors. Besides the installation their sales and customer service team were great, couldn’t say a bad thing about them. Sad that poor contractors let a company down.Panel rating: 4/5
Inverter rating: 3/5
06 February 2020
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$2,000 to $4,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Failure to site inspect
Despite my encouragement that they inspect the site before installation they chose not to. They quoted on a single storey property judged by a google map image. I corrected them that it was 2 storey. Later they indicated it was a flat roof. I again corrected them that it was a gabled roof. They turned up for the installation but left as they said they were not adequately equipped but would return another day. This has given me little confidence in this "recomended" company but to change or get new quotes is more inconvenience.I now have to wait for them to re-schedule the installation.
31 January 2020
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$2,000 to $4,000
Cost
Seraphim
Panel Brand
ABB
Inverter Brand
Great service from all of the staff i dealt with,very helpfull,Excellant service from start to finish. Hasle free instalation.
Great service from all staff involved from start to finish,especially the ladies from the office,service at its best.Installation went smoothly with no issues at all,tidy,punctual & polite.
Panel rating: 4/5
Inverter rating: 4/5
12 December 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$2,000 to $4,000
Cost
Great company to work with
Spec solar are true professionals. They know their stuff and make the whole process easy and streamlined from beginning to end. From the sales team to the installers to the customer service team - all excellent.10 December 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$10,000 to $12,500
Cost
Good communication, delivered as stated
Accurate and timely communication. Polite installers, nil issues, thank you07 December 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
Great installer!
The sales and quoting process went well - was not over sold to, down to earth salesman. Install crew were punctual and polite. Customer service has been very good so far - was contacted the following day for an explanation regarding next steps and gave me expectations on the likely timeframes on each step.05 December 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$10,000 to $12,500
Cost
Seraphim
Panel Brand
Sungrow
Inverter Brand
no battery (Other)
Battery Brand
Good company
All done via email. Punctual and no hassle efficient installation Very helpful with obtaining government rebate.18 November 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $8,000
Cost
Sunpower
Panel Brand
Fronius
Inverter Brand
Pleasure to deal with - Very happy customer!
All the way through from quotes to installation Specialised Solar have been absolutely excellent to deal with.Sales team was great to work with, prompt responses via phone and email, very knowledgeable about the systems and hardware they offer, and more than happy to get into the nerdy details for those so inclined.
Installation team arrived on time, were great to talk to, and the attention to detail on the inverter and panel installation is second to none. Everything lines up, nothing crooked or rushed, and to top it off they left the garage as clean if not cleaner than before they arrived.
I would happily recommend Specialised Solar to anybody looking for great price and service on a solar installation.
31 October 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$2,000 to $4,000
Cost
Enphase
Inverter Brand
Great service
Explained process well, helped me through the never ending application and were always quick to reply and helpful14 October 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Seraphim
Panel Brand
Fronius
Inverter Brand
great installer. very quick and walked me through my options very clearly
not one of the three solar companies ocontacted by solarquotes.com.au but listed as a reputable company by them. installation and service was great02 July 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
23 April 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$3,000 to $6,000
Cost
15 April 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Monitoring app took a while to get activated but working fine
Just waiting for our next bill to see any effect on cost
Supplier Reply:
Hi Daryl,Thanks so much for letting us know of your experience with Specialised Solar Solutions.
If you have any questions in relation to your monitoring app, please contact us and we'll be happy to help.
Have a good day.
10 April 2019
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
At no time did I feel stressed.
Supplier Reply:
Hi Ivan,So glad you were happy with your experience with us. It's great to hear.
If you have any questions, please contact us and we'll be happy to help.
Have a good day.
30 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$10,000 to $15,000
Cost
Supplier Reply:
Hi Peter,Thank you for leaving us feedback, we really appreciate it.
If you have any questions, please contact us and we'll be happy to help
Have a good day.
30 March 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Holger,Thank you for leaving some kind words about your experience with us.
Fantastic to hear, if you have any questions please contact us and we'll be happy to help.
Have a great day.
29 March 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$10,000 to $15,000
Cost
29 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
In addition, they provided excellent customer service and have an extensive knowledge in the various system configurations and panel requirements.
From the time they quoted our job, and to the final installation, they provided us with ongoing follow up phone & e-mail communications.
This made the process easier for us, as they provided clear timelines & managed the “Red Tape†associated with these type of works.
We would recommend them to anyone interested in Solar Panels
Supplier Reply:
Hi Susan,Thank you so much for leaving this very detailed review. That's great news.
I'll be sure to pass your kind words onto the Specialized Solar Solutions Team, whom you've delt with from start to finish.
If you have any questions, please contact us and we'll be happy to help.
Have a good day.
28 March 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
Next the team behind the team is just as professional and courteous. Chelsea ( whom I have never met ) is a gem. Whenever she replies her email or answering her calls she is very understanding ,kind, courteous and will bend herself backwards to help solve ant queries or questions. She makes me feel very comfortable talking to her and she is patient. With staff like this, the company will go a long way. Personally I think she deserves a pay rise if she has not have one yet!!
The next lady named Gemma (whom I have never had any dealings with before) had just forwarded me an email explaining to me what I will be expecting post installation. In her email she is showing all the attributes of her colleagues. Keep up the good work Gemma.
With regards to the installers they were very polite, tidy, knowledgeable about their work and it’s expectations.They were also very punctual and professional in their approach.
All in all everything that is done and accomplished with this installation has been a very excellent experience and the last thing that I want to have a fantastic experience is for the solar system to work effectively and efficiently.
Finally, would I recommend this company to my relatives and friends? Yes, with no reservations of course!!!
Supplier Reply:
Hi Elaine,Thank you for leaving such kind words about your experience with us.
It has been an absolute pleasure, helping you with the steps of you installation.
I will be sure to pass your kind words onto Chelsea, Jemma , Nathaniel and the Install team, I'm positive it will make their day.
If you have any questions, please contact us and we'll be happy to help.
Have great day.
28 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Colin,We're glad to hear your happy with the panels that have been installed at your address.
If you have any questions, please do not hesitate to contact us and we'll be happy to help.
Have a great day.
25 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Ben,Thank you for taking the time to leave us this review.
We're so glad you were happy with the install and the service.
In relation to the monitoring side of things we are putting procedures in place to ensure this is smooth moving forward. If you have any questions in relation to your monitoring / online portal please contact us and we'll be happy to help.
Have a great day
22 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
21 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hello Mark,Thank you for leaving such positive words about your experience with us.
if you have any questions please contact us and we'll be happy to help.
20 March 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Grant,Thank you for taking some time to leave some feedback from your experience with Specialized Solar Solutions. If you have any questions, please contact us and we'll be happy to help.
14 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Julian,Really appreciate you leaving us such a positive review.
You were great to deal with, knew exactly what you wanted and was thorough in your research.
Thanks for recommending us to others as well.
If you need anything, just give us a call.
10 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Thank you for your review Don, we really appreciate you taken the time to leave us one.We will touch base again with you soon to see how everything is going but if you need us beforehand just give us a call.
05 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi David,We apologise for any inconvenience caused by the delay but thank you for your review.
If you need anything in the future, please feel free to call or email.
04 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hello Wendy,Thank you so much for your positive review, we really appreciate the feedback.
If you need anything just give us a call.
04 March 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$10,000 to $15,000
Cost
Thank you so much for youe excellent service.
Supplier Reply:
Hello Ashley,Thank you so much for your positive review.
We are so pleased that you were happy with the service we provided.
You and your wife were lovely to deal with and the hospitality shown to the team onsite was very much appreciated.
If you need anything in the future please feel free to call or email, we would be more than happy to help.
21 February 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hello Steve,Thank you for your review, We really appreciate the feedback.
If you need anything in the future please feel free to call or email us.
21 February 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Edward,Thank you for your positive review.
You were a pleasure to deal with and was willing to provide us with all the information required to complete your installation and grid connection paperwork as quickly as we possibly could.
If you have any questions regarding your system please feel free to give us a call.
12 February 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hello Gary,Thank you for your positive review. We appreciated how understanding you were throughout the changeover process and hoped we had done our best to keep you in the loop.
We can see that your system is up and running and producing great results!
We hope you are as happy with the results as we are.
Please let us know if there is anything else we can do for you.
18 January 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Heather, We appreciate your 5 star positive review. If you ever need anything in the future, please give us a call and we will be more than happy to assist. Thank you28 December 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$10,000 to $15,000
Cost
Supplier Reply:
Hi Joanne, Thank you for taking the time out to share your experience with us. We are glad to hear you had a positive experience with us. If you ever need anything in the future, please don't hesitate to contact us.24 December 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
There has been good communication and the necessary paperwork has been processed quickly.
We're still waiting on Ausnet to do the meter but the system is working above our expectations.
Supplier Reply:
Hi Kieran, Thank you for taking the time out to share your positive experience with us. We are glad to hear your installation went well and our customer service was great. If you ever need anything in the future, please don't hesitate to contact us.22 December 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Barry,Thank you for taking the time to leave a positive review, we appreciate it.
14 December 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Really good communications and everything from install, inspection, paperwork, meter config happened as desired.
Supplier Reply:
Hi Rod,Our team at Specialized Solar really appreciate your positive feedback. We look forward to working with you again in the future.
10 December 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hello Titus,Thank you very much for your positive review, we really appreciate the feedback.
You were a pleasure to deal with and were available for follow up when paperwork was required to be signed and completed.
Thank you again for your business and if you need anything else in the future please do not hesitate to call.
Trouble Free Solar Install
From our first contact with Specialized Solar we could not fault their service and backup. The sales consultant provided the quote quickly with a number of options available and answered any questions promptly, whether it be pricing and rebates, components or installation. The installation team arrived on the nominated day, and early due to forecast rain, and were very competent in their works. Before installing the solar panels they discussed with us the best placement of the panels on the roof and gave an estimation when works would be completed later that day so we could better plan our own day. Even with a few showers, they continued to work and were completed about the estimated time. Everything was cleaned up on site before leaving so no complaints there. The Electrical Inspector was on site the next working day and gave a glowing report of their work citing they were one of the better teams he had inspected. The girls in the office then went to work on the paperwork, etc, and could not be faulted. They led us through the whole process, explaining what was required, what to lookout for regarding paperwork, providing email addresses and phone numbers for support if required and then following up with inquiries as to how the process with the energy providers was progressing and was there anything they could help with.Overall we could not fault our dealings with Specialized Solar and would highly recommend them to anyone considering installing solar panels