Surge It Solar and Electrical

Surge It Solar and Electrical Reviews

About

Why use us? Good question as we are not the absolute cheapest and we will never be and nor do I plan to be. What we are is a quality company, with quality staff and quality work ethics which will far outweigh a small few $100 saving you may catch with somebody else. Our reviews speak for themselves.
All our installations are done in house, we don't use subcontractors or salesman. You will deal with one person from start to finish.
We have successfully been in business since 2012 and completed over 5000 installations through a rocky industry. Our diversity of work outside of solar will keep us around long after the fly by night sales companies have liquidated.
We are here for a long time and plan to stand by our work for many years to come.

Reviewers report paying: $4,100 - $6,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Surge It Solar and Electrical Reviews (113)

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Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 104
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Very professional

I found surge it electrical very professional from start to finish. The installers were very polite. That answered any questions I had and Nick did a follow-up call after the installation
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Great family owned business

We recently engaged Surge It to install solar after reading other positive reviews. Quality products and installation. We highly recommend their team.
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Perfect service

Excellent service, great communication, workmanship impeccable. all in all a great experience
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Great Local Company

We recently had our system installed by Nick and his team at Surge IT. From start to finish they did a fantastic job. The quote was provide the next day after coming on site to scope out the work and see what the best type of system would be (some shade issues). The install was also done within about 2 weeks of accepting the quote so again very prompt. The install team (Hayden and team) were also very good and thorough with their work and accommodating to a last minute change to the positioning of the inverter. Also did a good job cleaning up after the install so no mess was left. After the install was done, Nick came back on site to run through everything and go through how the app for the inverter worked, so appreciate the service and taking the time to ensure everything is in order. Highly recommend Surge IT.
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Great and prompt service

We requested a quote through SolarQuotes.com.au, and Nick from Surge It Solar arrived to our place just a couple of days later, faster than any other installer. The price quoted was reasonable, and we had our solar installed in just a few days.

Surge It Solar team were fast and courteous, they arrived on time as agreed and left the place nice and clean. We are very happy with the service, highly recommend!
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Beautiful installation! Couldn't be happier!

Right from the beginning, Nick was clear & honest with information and answering of my many questions. He was prompt in reply too! Nick gave me 3 quotes for solar so that I could choose one that suited my budget and he explained the pros & cons of each system without putting pressure on me to decide instantly or to choose the most expensive one.
Nick put my mind at ease that he is a person that can be trusted.
The installation process was excellent! Nick and the team arrived on time, were professional throughout, very tidy and did an outstanding job of the install. The finished product looks awesome!
Nick has taken away the anxiety of getting solar including the grid connection. I had no idea where to begin with that and he has taken care of it all for me.
I would recommend Nick and Surge it Solar to anyone!! If I could rate higher than 5 stars I would.

Panel rating: 5/5
Inverter rating: 5/5
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Great service. Very professional and responsive.

Great service from Nick and his team. Very polite and professional. Punctual and efficient use of time. Took time to explain things to me and helped with setting up a monitoring App.

Truly amazing customer service and great people to have setting up and looking after your solar investment!

Highly recommended.

Syed
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Pleased with choosing SurgeIt

I chose Surge It following a thorough quotation and follow up info, plus the fact that they were relatively closely located to us.
Dealing with the people who supply and install makes getting the facts easier for me where it can be hard to know the full motivations (or product knowledge) of a sales team. I valued the no nonsense approach and advice.

The install was completed with minimum delay and on the day promised by an efficient team led by the very capable Haydn. All promises kept, all work completed well, system working perfectly - what's not to like and recommend?

Inverter rating: 5/5
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Great process from start to finish

From first contact, Nick was great! Gave a realistic quote with no hidden extras.
Installation booked for following week.
Installation Team arrived at agreed time and were just terrific. There were so lovely and polite and nice to be around. My husband is unwell and cannot move to answer the door. They all spoke kindly to him when they came inside the house.
Hadyn helped me set up the link to my phone for the solar web app. That was much appreciated.
The yard and garage ares were left neat and tidy after they finished which was great .
Today on the the app we are at 100% self sufficiency.
Thank you very much for such prompt efficient friendly service.
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Excellent installation

Very professional and good quality work. This company’s communication is of a high standard, very happy and we recommend if you want good workmanship!.
Panel rating: 5/5
Inverter rating: 5/5
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Great Job and Service

All my questions were answered, I received all the information l needed to know to say yes without a big sales pitch that others do.
Nick organised everything for me and installation was quickly done. Very happy customer. Thank you Nick and the team.

Inverter rating: 5/5
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5 Star Product and Service!!!

5 Star Product and Service!!!
A big thank you to Nick and his team who installed 7.92kW of REC panels with 6kW Fronius inverter. Nick provided several competitive quotes for us to consider based on our needs and budget. It was surprising how affordable a large top end system cost. The installation is very clean and professional. It came with a hot water timer and Fronius smart meter which is a cool device that lets us track the solar systems productivity, consumption of our house and export/import or any energy going to the grid in real time on our mobiles. Nick and his team are very friendly and accommodating.The whole process has been seamless. We were so happy with this installation we decided to get non solar electrical works completed as well. We would recommend Surge It Solar and Electrical for your solar needs, a/c installation and any other electrical needs.

Panel rating: 5/5
Inverter rating: 5/5
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Amazing Experience

The Guy's from surge it solar make this the easiest part of my new build, We have been stressed to the max with everything happening but the guys looked after us and made this part as super easy. all the work the boys did looks amazing and we are super happy with our system.
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Honesty and Quality!

Easy as from start to finish. Great communication and appreciated the honesty regarding all of the options. Quick service too. 10/10 would recommend.
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Overall a really good experience

Nick was prompt to provide a quote, responded to all my questions quickly and was happy to make any changes I needed. I didn't have to wait long for the install, and they worked around my schedule. The installation went well, team were great to deal with, and did a quality job. So overall, very happy with Nick, his team and their work.
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Super fast turnaround

We were so impressed with Nick and his team - super fast install and punctual. It was a seamless install from quote to installation. The team always had an extremely tidy workspace too and were always professional throughout the duration of the install - all done and dusted ready to go in two days. This includes grid connection - which again happened even before we had time to think about it. Such great service.

Nick was really helpful in talking us through the technical side of things (i.e. three phase questions/system that is battery ready, etc) as well as the app set up too. We love the app - so great to monitor to understand how we have reduced our carbon footprint, and continue to do so. We would highly recommend Surge It to anyone considering solar power but just not sure where to begin.

Inverter rating: 5/5
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Excellent service

Nick was very helpful and efficient with the quoting process. The boys were very polite, professional and helpful on installation day. They arrived on time and tidied up before they left even replaced a couple of cracked tiles while on the roof. I had the system explained to me and was helped to create an account and download the app
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Excellent workmanship

Nick and his team did an excellent job. Very particular and high quality craftsmanship. He also took the time to explain things.
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Excellent Service

Nick was easy to contact, advised me of all I needed to know and followed through of questions.
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Very good experience. Friendly. Good products. Reasonably priced. Highly recommended!

The whole process was stress free.
Installation went well.
Tidy job.
Punctual.
Reasonably priced.
Staff we're friendly.
Happy Customer!

Inverter rating: 5/5
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Punctual, Efficient, Professional.

After long consideration and research we decided to instal solar at our home in Robina. We chose Surge It Solar and Electrical based on recommendations from family and friends who had used them.

We were very happy with the whole process. The quote was done quickly and painlessly, all over the internet. A very short time after we agreed to the quote they contacted us to arrange an installation date a few days later.

The installation day had showers on and off, nevertheless they arrived at the designated time and proceeded with the installation between showers. The whole installation was completed in the agreed time, albeit some very wet installers by the end.

It was all done in a friendly professional manner including assisting us with the downloading and use of the very handy app.

We thoroughly recommend Surge It Solar and Electrical.
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Quality... All the way !

After deciding on installing a solar PV system, I researched using Solar Quotes and online forums to narrow down what I was looking for. I didn’t fall for the TV scammer ads or Facebook unbelievable prices. I wanted a team that didn’t subcontract the work out.

Nick and his team were local and highly regarded online. As Surge it Electrical does general electrical work, they should be around long term. Nick gave me 3 quotes using different components. I chose the highest spec system as the warranty was the greatest and if Nick has the same on his house then I see it as a quality recommendation. The team arrived on time and split up each doing their area of expertise. My request to have the rooftop isolator put to the back of the house so it was not visible from the street was no problem and all of the installation was very neat and balanced. No external conduits, everything hidden.

As we have an uncommon 2 phase power supply, the install was planned around the intention of installing another copy of the system on the other phase so the inverter and wiring was all positioned for the future expansion.

The guys cleaned up after themselves and I have been impressed with the quality I received. I would 100% recommend Nick and his team to all my family and friends, and suggest you get him to give you a quote if you are after a quality system, backed by a great install warranty at a fair and very competitive price.
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Quality Service, product and install. Get a quote from Surge It before you install!

After doing a lot of research on solar packages and installers I knew I wanted a quality system, to deal with a great professional and honest company at a great price, Surge It was perfect for us. Yes there are $2.Xk options, but you get what you pay for and Surge It was the most competitive price for quality gear.

Nick and his colleagues were very professional, polite and helpful. Happy to answer every and any questions and give free advice along the way. The installation was great and it is very tidy. I was assured the quality of the installation components and workmanship and it was delivered.

I cannot understate the importance of dealing with a good reliable company who offers high quality customer service and is dependable. Being a partner with some of the leading solar product company means they can offer fantastic prices with great after sales service.

All in all, although I encourage everyone to do their own independent research, I could not recommend Surge It enough.
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Very professional installation

Very reasonable price for a great quality system. Nick was really helpful, answering all my questions even on the weekend.
Professional tidy installation team from start to finish.
Couldn't recommend them enough :)
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Amazing Install, high quality panels & inverter

Quote process was quick and easy, no gimmicks and honest salesman. I could have gone with a cheaper Facebook deal but thanks to this website I learnt a lot about getting what you pay for when it comes to panels and inverters. I chose my installers based on their reputation for high quality installations and a 10 year install guarantee, plus they were in my local area which is always good thing. Highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
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Value for money, quality equipment and installation

Nick and his team are very professional and know exactly what they are doing. Installation was completed on time and assistance for warranty registration and setup of apps was provided. I would definitely recommend Surge It for solar panel supply and installation.
Panel rating: 5/5
Inverter rating: 5/5
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Professional, trouble free quoting, design and installation

Great to experience a company that wants to site visit, discuss the installation options, provide knowledgeable input and recommendations in a polite and professional manner.The scheduled installation continued to impress in their timeliness and efficiency. Post installation follow up, including arranging grid connection, has been exemplary.
Panel rating: 5/5
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Fantastic installers

All went very well i have nothing but praise ans gratitude for the Surge It team.
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Excellent

What a team! Well done guys! Professional, punctual and a job well done. Service and workmanship doesn't get much better that that.
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10/10 from Quote to Completion

Nick & the team did a fantastic job. He was the only provider who, during the quoting process, noticed our roof was bowed and addressed this when discussing installation. Nick was also the only provider who advised the Fronius smart meter was currently free on a promotional offer, where all other quotes included a varying cost for this product. He offered 21x 315kw panels instead of 17x 390kw panels as a more affordable option to get to 6.6kw as our roof can support that many panels; other quotes were heavily in favour of fewer high capacity (and more expensive) panels. The installation went smoothly, starting on time and finishing early. Nick, Luke & the team accommodated my request to house the inverter away from the meter box and this was never a hassle. All their a cabling is tidy & straight, and they didn’t leave anything behind. Luke took the the time to walk me through the Fronius app and solar monitoring process, which was very much appreciated. Nick is also handling all the grid connection paperwork too. Overall, I feel like Surge It have taken a genuine interest in our concerns and desired outcome & have delivered above expectations. 10/10 can recommend & will call them again for a planned aircon installation.
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Fantastic

Nick and his team did a great job of my solar, from quoting the job to installing & commissioning it! Would recommend.
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Awesome Service. Quality Install. Premium Products.

Surge It Solar & Electrical have installed two systems for me now and on both occasions they have provided excellent service & high quality installation using premium products. They know their solar & offer expert advice in the field. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Company Great to Deal With

So easy to deal with, everything from the quote, price, to arranging the installation and the day of installation couldn't have been any better. Was recommended to me and so glad. After many quotes and dealings with other company's Nick was by far the best to deal with. Happy to recommend them to anyone thinking of solar.
Panel rating: 5/5
Inverter rating: 5/5
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Polite and professional team

Nick came highly recommended by our neighbour and we are now extremely happy with our new solar system. The team are technicians rather than salesmen. The specification and quoting process was made easy. The installation went smoothly. Nick and the team were punctual, very professional, cleaned up after, and then Nick set up the app for me and explained the grid connection process and requirements.
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Great value 6.6kw system from SurgeIT

I got a 6.6kw system installed, 18 Jinko panels a 370W + 5kw Growatt inverter, 10 year warranty on everything.

I've done a lot of research beforehand. I can recommend using "solarquotes" and "whirlpool". I found SurgeIT had the best value, reviews & is right around the corner.
Nick was very quick to respond and gave me 4 quotes, 2x budget, mid range and high end.
I went with one of the budget options, it'll take just 2,5 years in my case to break even.
1 week later they came around, got everything installed and by lunchtime they were already done. They did a perfect job, very clean and tidy cable routing, almost invisible.

Hot tip:
1. definitely get a timer for your electric hot water system, it's just minimal extra cost but that will make your whole system a lot more efficient.

I can only recommend SurgeIT for everyone in the Brisbane area. They offer hardware in every price range and do a very good job. I'm going to use them again in the future.

Panel rating: 5/5
Inverter rating: 5/5
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Tidy install. Professional service , Great Price.

Great communication and installation from Nick and the team. I found it difficult to find an honest solar quote and Nick's quote def stood out. He arrived on time and well exceeded my expectations in terms of professionalism & installation.

Don't be temped to go with the 'great price/special deal' on paper or online - they are cheap for a reason. Rather go with a person who will be selling & installing the solar, like Surge It Solar and is an experienced solar installer plus electrician.

If you are on the fence with installers, choose Surge It Solar for your solar job, you wont be disappointed.

- 20x390w Jinko Panels (20 year product warranty)
- 6kw Fronius Inverter ( Yes there is a fan in it and it does ramp up (similar to old 286 computers) but I believe its better than the 'passive' cooling systems of the chinese brands. Build solid. Nick also installed it in the garage (recommended) with no drama and didnt charge extra for the cables).
- Fronius Smart Meter installed for free (for consumption monitoring with app / web - some inverters charge extra for this SMA charge $450 just for consumption).
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Fantastic Installation - Fast and Simple!

Cant reccommend Nick and his team from Surge It Solar enough. From inital conversations to installation Nick offered great communication and was accommodating around my schedule and the weather (plenty of rain!).

He has a great team working with him, they were all really friendly and were able to answer any of my questions.

Super happy with the final product and peace of mind Nick provided.

If you're in the Brisbane area definitely give Nick a call!
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Great service

Gave a quote quickly and installed my system very quickly. Very helpful.
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Amazing installation and customer service

From the first phone call, Nick was very helpful and knowledgeable, We had our solar upgraded in the space of a few days from initial contact and couldn't be happier with the outcome. Would definitely recommend Surge It Solar and electrical for any work you need doing.
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Fantastic Experience from Start to Finish!

We were adding a second 6.6kw system to the house and Surge It had great reviews and were a local installer. Nick came out to the house to inspect the roof and gave me some options and provided a quote based on my requirements.

Nick and his team arrived on time and were quick to get stuck in.
Team worked quickly and were approachable if I had any questions.

The installation was fantastic and looked very tidy.

Before leaving, the team cleaned up after themselves and gave me a walk through of the new system including how to access the inverter stats online.

Overall very happy with the experience and would recommend Nick and Surge It Solar to anyone the Brisbane region looking to install Solar. We were so happy with the experience, we also had Nick and his team install a new Aircon System and perform some other electrical work at our house the following week.

Panel rating: 5/5
Inverter rating: 5/5
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solar installation

couldn't be more helpful. arrived when they said they would and got the job with minimal disruption.
delivered what they promised.
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Stress free and value for money

Great price for quality products and stress free installation. The assistance with submitting the paperwork to the retailer was greatly appreciated. Highly recommend Surge It.
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Great to deal with.

Nick and the crew from Surge It were very professional and take great pride in there installation work. Contacted several other companies and he was the only one to call me back. No questions I asked were an issue for him to answer and he gave me all the information I needed to know about my new solar system.
Panel rating: 5/5
Inverter rating: 5/5
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Great advice, service and installation

From start to finish I was very happy. Good advice and fair quote, the guys installing were great and everything was connected with little fuss at the end.
Inverter rating: 5/5
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Above and beyond

After a zero embellishment explanation of the different products available through Surge it. Our choice of system was an easy decision. Installation was surprisingly prompt, with polite and friendly staff willing to strive for a high level of workmanship. The staff provided service and equipment beyond what was expected of them. Also lodging the appropriate connection forms the very same day. Surge it was recommended to us by a friend and I would not hesitate to recommend their services to others.
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Highly recommended

Nick was very helpful and guided us through the solar options to find the right system. Very happy with our outcome and his team were professional and efficient.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic service, great staff, great price!

The quoting process was quick and easy.
The installation was tidy and the staff were very polite and professional.
The whole system was connected and the app installed on my phone within hours.

Thank you!!
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Nick 100%

Nick everything they said on review was 100% true, thanks for excellent job done.
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Very happy with Nick and his team.

The process as painless. One of Nicks guys conducted a site visit and were not fazed by my decromastic tiled roof which a lot of installers didn’t want to touch. The quoting process was done despite the fact Nick was on his holidays and the work was completed a two weeks later to a high standard. I work in the electrical industry so see lots of electrical work and this install was done to what I would describe as a high standard. The external conduit work was very neat and tidy and the inverter was installed in a new location from the old one without fuss and within the quote.

The system produces its rated power and the Fronius app is simple to use and understand.

Condsidering how complex this process seems at the outset with many companies of unknown quality competing for your business, Nick made the entire process personable and straightforward.
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Simply Exceptional

From the moment we spoke with Nick we were sold. Nothing was ever too hard. He took us through the options, made suggestions but left the final decision to us. Being first time Solar users he made the process simple and easy to understand. He took us from start to finish and all of the steps in between. When the team arrived on the day to install the system they were pleasant and courteous and did what they had to do with a minimum of fuss. Nick and the team were a real pleasure to do business with and I would strongly recommend them to anyone thinking about installing solar electricity.
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