ECG Electrical

ECG Electrical Reviews

4.8

Based on 301 ratings

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About

Founded in 2018, ECG Electrical is a solar and battery installation company based in Canberra that serves the ACT, NSW and Queensland's Sunshine Coast. The company also offers air-conditioning systems, EV charges and heat pump hot water supply and installation.

The company says:

"The ECG Electrical team specialize in creating personalized energy solutions for our customers. Our team are here to ensure your get the right solution for your needs.

With a hands-on approach led by the owners of ECG, we offer customised energy solutions that are fit-for-purpose, of the highest quality, installed by trained professionals, and followed up with an outstanding post-purchase experience."

You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of ECG Electrical.


Reviewers report paying: $10,200 - $18,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery, EV charger and hot water heat pump brands

Battery brands currently installed

Battery brands previously installed

EV Charger brands currently installed

EV Charger brands previously installed

Hot water heat pump brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

ECG Electrical Reviews (301)

Show Most Recent reviews from All time  across Australia

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 206
  • 4 star 91
  • 3 star 3
  • 2 star 1
  • 1 star 0

Professional installation, good follow-up

Sales and quoting process very clear and quick. Provided updated quotes typically within a day. Installation was punctual and professional on the day. All staff were polite and friendly. Some minor issues with setup but customer service was good and they were prompt to resolve in the days after.
EV Charger rating: 4/5
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Easy PW3 expansion install

Tesla power wall 3 expansion install. I went with ECG for this job as the original installer of our panels and PW3 gave me a quote that seemed excessive, which was confirmed by checking a popular website about solar. ECG had me booked for next year but rang out of the blue to say they had a spot available. The install went smoothly. I highly recommend ECG for your Canberra solar work.
Battery rating: 5/5
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An incentive was offered by ECG Electrical for this review. Learn more here.

Highly Recommended ECG Electrical

I recently had my solar system installed through Solar Pudding and ECG Electrical, and I’m really happy with the whole experience. From the beginning they were very helpful — they gave me a few different quotes, explained the benefits of each option, and helped me understand what would suit my house the best.

The admin team did a great job as well. They organised the rebate and guided me through all the paperwork, which made the process much easier. The price was reasonable, and everything was explained clearly from start to finish.

The installation team also did an excellent job on the day. The system looks neat, works perfectly, and I can already see the difference in how my house is using solar and the battery. I’m very happy with the performance so far and I’m looking forward to saving a good amount on my power bills.

I want to thank the whole ECG team for their great work. My colleague originally recommended ECG Electrical to me, and now I can see why. I would definitely recommend them to anyone thinking about getting solar.

— Ahsan
Battery rating: 5/5
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Great service and communication.

ECG provided a detailed quote which gave me plenty of information to do some research. They communicated well during the whole process and the installers were very tidy and friendly. Would definitely recommend them - they installed a battery system and came out before installation to advise the best place to install it.
Inverter rating: 5/5
Battery rating: 5/5
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Great Customer Service

Big thanks to ECG Electrical! From the first quote to the install, everything was smooth and easy. They did a great job – on time, professional, and left everything spotless. Highly recommend if you’re thinking about solar!
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Excellent, quality installers at a reasonable price

I used ECG Electrical to purchase a battery installation. They offered a Sigenergy solution, complete with an automatic transfer switch solution for when the grid goes out. The quoting process was straight forward and left me in no doubt as to what I needed. Additionally, they suggested a better sized battery which will future proof the installation.
The guys doing the installation were really tidy, not only cleaning up after themselves, but ripping out and patching up the previous solar inverter solution so that it looked neat. They managed to get all cables hidden in the wall cavity, something that a number of previous installers had refused to do (even though it was relatively straight forward). Additionally, they ran me through the system operation at the end and, a couple of days later, sent out a full installation and maintenance manual. Further, they followed up to confirm that all was working as expected. I am very happy with their workmanship and their service. I would definitely recommend them.
Inverter rating: 5/5
Battery rating: 5/5
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ECG battery installation

The ECG quote process was the fastest I received and they were very competitive.

The ECG installer was friendly, professional and was willing to discuss and achieve my installation requirements. Their work was neat and fast and I can’t fault the installation.

The Installer spent quite a while with my wife and I to explain the product and the app.

Overall we’re really happy with the service ECG provided and the product they installed.
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Follow on 6 months after install

We had a battery added 6 months after the initial install of the system. The original system is still operating well, and exceeding the forecast production. The addition went smoothly with the work done on time and quickly.

The team were friendly and cleaned up any mess.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Good experience with these guys

I used this site to solicit some quotes for battery to add to my solar just because the Albanese government is offering socialist programs at the moment and I wanted to claw back some of my tax money .. so I'm not here to tell you renewable power is great or anything. I'm spending a lot of cash just to have an expensive backup option.

i asked for a couple of quotes from rated installers on this site, I asked for their preferred systems including Victron and SMA which I have a lot of experience installing overseas. All companies replied with basically the same stuff.

ECG came back with Powerwall 3 cheaper than anyone else, actually the price was substantially less than everyone else which was the deciding factor.

The other factor was that the ECG guy actually came to the house to see the install conditions, I could tell they were not BS aussie sparks and had done this stuff a million times. So, the Powerwall is installed now, working fine. The guys who showed up had done it before in ACT so it was quick and smooth.
Battery rating: 5/5
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Great install. Clean and tidy

Great install of my Tesla powerwall 3 and ev charger

Not the easiest house the the installer to work with but the installer made it work
Battery rating: 5/5
EV Charger rating: 5/5
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SIGEN Battery Upgrade of TESLA2

Arranging the quote was easy and was provided in a timely and professional manner. Followup information regarding the offering of the Sigenstor battery as a replacement for the 2 year old Tesla 2 (as it was not upgrade-able to the new Tesla3) was very logical and straightforward.
The installation commenced at the time it was scheduled and took just one day.
We were very impressed with the professional work of the tradies involved and the manner in which the job was performed.
Communication was polite and informative and the worksite was fully cleaned up at end of day.
We would not hesitate to recommend both ECG Electrical and our SIGENERGY Battery system.
Battery rating: 5/5
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Great Job! Highly recommended. 5 stars

ECG sales/quoting process was transparent and honest - no high pressure stuff
ECG Electrical installed our panels & battery at a very competitive price. The team did a great job - finished everything in a day, as planned
Customers service was great - organised grid connection, showed how to use app. followed up to make sure all running smoothly, answered questions
Thanks. Very happy customers :)
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Would recommend to anyone

Punctual and tidy installation in one day we are very happy with the installation
Inverter rating: 5/5
Battery rating: 5/5
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Great Team

The team at ECG Solar is very efficient and professional. They made the whole process smooth and stress-free, keeping us informed at every step. Easy to work with and very reliable. detail. I would definitely recommend ECG Solar to anyone looking for quality solar installation and excellent customer service!
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Fantastic experience with ECG

Fantastic experience with ECG. Highly professional and great installation. Great work and good communication throughout the whole process. We had quotes from five companies and ECG were the only one who insisted on attending in person and created a meaningful connection.
I definitely recommend ECG for a solar installation in Canberra
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very efficient and tidy installation

I was very impressed by the efficiency and the service exhibited by ECG Electrical for our recent battery installation. They were punctual, neat and efficient and went that extra distance to help me reorganise the garage to put the battery in a better place than I had originally intended. Everything was explained to me and I was monitoring battery performance as soon as the work was done. I would strongly recommend them.
Battery rating: 5/5
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ECG PV array install

ECG installed a 15kwh PV array with a battery ready inverter. Dealing with ECG has been a pleasure from start to finish. With the install done in the one day. I am also happy to have the system installed by a local provider that install and warrant the work they undertake. Happy to recommend .
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Very happy with system and installation of solar & batteries system

I had a full solar and batteries system installed by ECG Electrical Pty Ltd and I can’t fault them. Everything from the quoting, the communication with the admin person in their office and the installation was excellent. The installation team arrived on time, were friendly and helpful, worked really hard and installed the whole system in one day and cleaned up thoroughly before they left. The team leader, Huxley, was lovely, very knowledgeable and professional (as were his whole team) Huxley took the time at the end of the day to explain how to use the system and the app. I’d very much recommend ECG Electrical Pty Ltd for installation of solar panels and solar batteries
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solid installer, highly recommended

Very happy with ECG’s work. From quoting to installation they were professional and easy to deal with. They know their product and are reasonably priced. Very happy
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Did a good job

Good value quote. Quick and simple to get quotes and adjustments (I had several) made. Was a little sketchy not having a virtual or in person site inspection prior to installation but they coped with problems that came up as a result pretty well. Great communication during install and really quick and efficient. Seems like a great team.

Pre-install communication could be better - no confirmation email/text/call after preliminary scheduling.
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The least pushy sales force, the most trustworthy company.

The sales team were professional and respectful. The quote was the best value for a bigger and better system than the two alternatives we explored.

What was really incredible is the extra effort they went to when I asked to sign on the last working day before the financial year end, when the ACT Govt free loan offer expired. They worked all weekend to process my application and get it to the credit provider in time.

The installation was booked in for a day four months in advance and happened in one day on the very day. Any business which can manage a schedule so reliably must know their stuff.

The three young men who installed were very courteous and friendly. More importantly, they were experts, communicated what they would do, when and how and did it neatly and with no fuss.

The entire process, from initial consultation, through recommendations of the best system for us through the paperwork, grid connection, app setup and after installation follow up was seamless.

If only there were more businesses in Canberra with such a high standard of customer service.
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An incentive was offered by ECG Electrical for this review. Learn more here.

5-Star Solar Installation Experience

I had a fantastic experience with ECG for my solar installation from start to finish. The quote was detailed, transparent, and returned promptly, which gave me confidence right away. They even conducted a site visit before I accepted the quote, taking the time to answer all my questions thoroughly.

Installation was impressively fast—although I was told it could take up to 14 weeks, the system was installed just 3 weeks after I accepted the quote. The team was professional, efficient, and easy to deal with throughout the process.

The customer service was outstanding. Every interaction was friendly, informative, and supportive. They were always available to answer questions, kept me updated throughout the process, and made sure I felt confident in every step. It’s clear they genuinely care about their customers and take pride in delivering a great experience.

Highly recommend ECG for anyone considering solar. Great service, great communication, and a great result!
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Excellent experience with ECG battery installation

The quoting process was good and provided me with all the information I needed to make a decision about my battery installation. The actual installation was done in a timely and efficient manner. The installation team arrived at 7.30am as they had said they would. They were professional but friendly and I found them very easy to deal with. They were also very tidy and removed all the waste material when they left. The grid connection was organised by the installers and they gave me a run down on how to use the battery at the end of their work. ECG also installed the solar panels on my house roof in 2024 and that job was done to my complete satisfaction as well.
Inverter rating: 5/5
Battery rating: 5/5
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ECG Battery install

Everything was smooth with good communication throughout the process. Very happy with my new battery and am enjoying the move to Amber Electric
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Excellent advice and installation

The team from ECG offered the best quote for a 3x8 kW battery out of three local companies. They were prompt in conducting a site visit and were fully knowledgeable about the standards for battery location.
We agreed on an installation date and they stuck to it, turning up on time and completing the installation that day, despite our house having a few access issues for such heavy equipment. The site was left clean and tidy.
The installers gave me a good run down of the battery operation and they took care of all grid connections and regulatory requirements.
The manual and warranties were provided and the activation of the battery App worked without a hitch.
We had a very good experience and would happily recommend ECG.
Battery rating: 5/5
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Fast, efficient and effective

With the ACT sustainable scheme for batteries ending without much notice, ECG quickly got my quote out and accepted. The work was scheduled and delivered on time. They worked with my existing setup instead of other providers who wanted to do new setup. This saved having to remove my existing inverter which would have potentially gone to landfill. The system is working perfectly. I am glad I went with local expertise. Thabk you to the team for all the hard work.
Battery rating: 5/5
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Dream installation of both solar cells and battery.

With the solar cells there was a bit of negotiation on the correct placement on our roof. ECG hit on an elegant solution by dividing the placement to two locations which got the best sun and were out of the way for roof maintenance and visual from the street. ECG explained the benefits of the Synergy battery - modular, accepts direct DC current from the cells, can power the house if there is a black out.

For both installations we found ECG staff, punctual, polite and most importantly cleaned up after themselves. They help us put the app on our phones, set it up so it worked seamless ever since and trained my wife and I on how to use them. It was a delight to work with ECG and I cannot recommend them enough. The attached photos show that the installation looks neat and tidy and has worked well ever since it was installed.
Panel rating: 5/5
Battery rating: 5/5
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Love my solar system!

I chose ECG Electrical for my Solar Installation as my sister used them for her system and she was very happy. My own experience was exactly the same. The whole process was seamless. From quoting to installation was all done whilst I was living overseas! They are always quick to respond to all correspondence and are very knowledgeable and helpful. I highly recommend this business.
Inverter rating: 5/5
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ECG Electrical - 5 Stars All Around

We recently had the team from ECG Electrical complete a major overhaul and upgrade of our solar energy system at our home on the Sunshine Coast. The project, undertaken by a team of amazing electrical and solar professionals, was completed in 3 days.
This was no small feat, considering the scope of the project, which included removing the now inefficient 20 year old solar panels and solar hot water system from the tile roof, replacing them with 41 x 450W latest technology solar panels, removing the existing 5Kw inverter and replacing it with a 20.0kW Sigenergy 3 Phase Energy Controller with 4 MPPTs, installing six Sigenergy batteries with a total battery storage capacity of 48Kw, installing an iStore 18.4kW Pool Heat Pump and finally a SPT Phantom All-in-One 270 Litre Heat Pump to provide an endless supply of hot water to our large 4++ bedroom home.
The team from ECG provided exceptional before, during and after installation service and delivered a complex project on time and on budget. We couldn't be happier with the outcome and highly recommend ECG Electrical for all your solar and electrical needs here on the Sunshine Coast.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Installation of new 10kw solar system

Prior to proceeding with ECG they answered many questions I had regarding possible location of the panels, location of the inverter use of stands etc and they also visited my home several times.

I obtained three quotes and ECG supplied the most competitive price which was markedly cheaper. The quote was very detailed and entailed the removal of my old 10kw 55 panel system and the installation of a new 10kw 21 panel system. The installation was very neat and no penetration of my roof was required which means I don’t have to worry about leaks. The complete old system was replaced including cabling. The team worked from 8am to 6pm during which we had several showers in the area.

As a result of replacing my old 10kw system of 55 panels with 10kw system using 21 panels I now have considerable spare roof space to add another 20kw system.

As I was replacing like for like system there was no need for grid connection after install. I now have a simple solar edge app which shows me in real time what my system is generating. I highly recommend ECG for their professional service throughout the process from start to finish.
Panel rating: 5/5
Inverter rating: 5/5
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Very solid system, happy with results.

ECG were happy to provide multiple comprehensive quotes for different options. They were transparent about how the various rebates applied. I independently researched the prices of various components, and ECG offered the best deal on price, from the field of three recommended installers.

After the deposit was paid they organized the installation promptly. However, I did have to insist on getting a site inspection, as I wanted to be sure about the location of the battery before the installation date. ECG did provide this once I requested it.

Installation went smoothly. They had a big crew, and seem to have done a very solid job. So far very happy with the system performance, it is delivering exactly as designed.
Panel rating: 5/5
Inverter rating: 5/5
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Quality and reliable service

We engaged ECG to install a second PW2. They were professional, on time and super helpful.

It was a complicated install, but they were able to sort everything out with minimal input required.

We would absolutely engage them in the future.
Battery rating: 5/5
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Professional quality service

Second time that I have had excellent service from ECG for the installation of batteries. Any contact with the firm from initial contact, consultation and followup service has been excellent. Any questions were handled without smoke screening. Totally professional and caring service at all levels. 10+
Battery rating: 5/5
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Reliable and friendly company

Very happy with customer service prior to installation and professionalism of installers
Battery rating: 5/5
EV Charger rating: 5/5
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Good reliable service

The process from start to finish was smooth and easy. Good advice was provided initially, followed up with a competitive quote. The install was conducted on time as promised, despite it being on one of Canberra's worst winter days. The follow-up by ECG was appreciated, and the system has been working great since.
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ECG a reliable, professional installer of panels and batteries

ECG was recomended by solar quotes. They came to our home to see our custom needs (panels on the hose and garage- inverter in the garage to suit later battery and charging station instalation). They gave quotes for a few options, arrived on the agreed date, did a clean effective job and gave us all the info and were friendly and professional. This year they sent an offer for matching solar edge batteries and installed the batteries in the planned. location. The system has performed without any issues and within specs. I highly recommend ECG for professional service.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Highly Recommended

ECG completed our initial 20kw panel install along with a single Tesla Powerwall several years ago. Fast forward to now, with the government rebates and a special on the runout of the Powerwall 2, we decided to install a second battery to boost our storage capacity. Every interaction we have had with ECG has been a breeze and hassle free, and their after sales service is impeccable. We have had both family and friends share the same experience, everyone cannot speak highly enough of their experience with ECG Electrical. A great Canberra business and very worthy of their reputation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very happy

ECG did a fantastic job: communicative, flexible and the installation was neat and tidy. No regrets for choosing them and have been recommending them to others.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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Can't fault ECG Electrical (Canberra)

Couldn't fault the ECG process: practical advice for the initial "site scoping" and simple quote process. The actual installation couldn't have been smoother, and we are very impressed with the result. Tidy installation with minimal visible cabling and/or conduits, completed the whole installation in a day (including second storey solar install).Our existing solar system was completely integrated with the new (Sigenergy) battery and additional solar panels.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Thoroughly recommended.

Sunshine Coast Queensland installation. I was a bit concerned initially, as this seemed to be a relatively new expansion of ECG from their home-base in Canberra, but all has gone very well.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Smooth process and timely delivery.

The company was prompt in dealing with us, and we had a very useful site visit which resulted in us ordering a larger but cheaper system. Wait time was not too long. I appreciated the fact that only 25% was required as a deposit. One hitch with installation but it was sorted out and all was done in one day. Very happy so far with the performance of the system and the app.
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Great installation and service by ECG Electrical

Turned up on time, installation was smooth and we were informed of progress along the way.
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ECG Electrical solar System review

We were impressed with the service ECG gave us from initial consultation to installation of our Solar System. The whole team were professional and efficient through each phase of the project. We would recommend ECG Electrical Canberra to anyone that needs to install Solar, or upgrade their gas hot water to heat pump or heating/cooling to reverse cycle.
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Great installation

I bought a 6.6kW system from ECG Electrical in ACT. They attended my property as part of the quotation and took time to answer my questions before and after the quote. They offered the best options, optimised for my circumstances, and offer the best value for money. On the day, the installation team were punctual, professional and did a super job. Overall, I'm really impressed and happy to recommend ECG Electrical.
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Happy customer

After dealing with 4 different installers and receiving a variety of quotes from each, I
landed on ECG as they gave me the most confidence that they’d do a good job. They physically attended the property (unlike their competitors) right from the get go, and while they weren’t the cheapest, they eventually came around to matching a competitors price.

The install went smoothly and the crew were professional and friendly. System is up and running and working well, as it should.

My only gripe was the installation of the canopy over the inverter. It was installed too low (twice). Have spoken to one of the company directors asd have been assured it will be rectified.

Would use ECG again, and recommend them to others (as I already have).
Inverter rating: 4/5
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Great installer

ECG did the online proposal based on my usage and then came out and did a site inspection when I confirmed I was interested.

Their options were cost effective and well explained. in the end their service, warranty and price made us chose them.

ECG do their own installs and the team were prompt, cleaned up after themselves and did a neat job on the cabling and install.

Their estimates were conservative and so far we are generating well over the estimate even with shading.

I'd happily recommend them
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Responsive company, great service.

After seeking three quotes, I was immediately impressed with the responsiveness of ECG and their ability to answer my questions quickly and easily. I was tossing up different combinations of system but ended up with panels, inverter, and heat pump. I ultimately chose ECG over the other quotes because I was attracted to them as a family business (their materials talked about their personalised service rather than their commercial clients), and the pre-install admin was personal and easy to negotiate. The guys doing the install were all highly professional and respectful of the impact of the work, and were super easy to deal with. The system is working great so far (day 5), and I'm extremely pleased with the whole process from start to finish.
Inverter rating: 5/5
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ECG SolarEdge installation

The installers were professional, fast and knowledgeable about the products they were installing
Inverter rating: 4/5
Battery rating: 5/5
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Efficient process, excellent communication.

Sales/quoting was very responsive and included site visit where process and equipment options were very well explained.
The installation occurred on schedule - it was a long day for the installers, I was impressed they completed it within the day. There was minimal disruption to our electricity.
We love the new system, it is delivering as promised. We love the monitoring app.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent installation team

The team arrived on time, job was completed on time and left the house clean. They made a few aesthetic changes which were much appreciated. Early on but the system works well.
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