Essential Energy Solutions Pty Ltd Reviews

Based on 174 ratings Aus Ranking

  • 5 star 68
  • 4 star 101
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Essential Energy Solutions Pty Ltd, Solar Installers

Essential Energy Solutions Pty Ltd
Platinum Partner
Essential Energy Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 17 124 772 166  ABN active since 01 Apr 2012 | The Trustee For The Benson Family Trust
ACN: 155 993 052  ACN active since 29 Feb 2012 | Essential Energy Solutions Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 74913 Essential Energy Solutions Pty Ltd 

Estimated pricing for system: $4,740 - $16,220 depending on hardware choice and installation difficulty ( how is this calculated? )

Operating since 2007, Essential Energy Solutions has helped over 3000 homes and small businesses around the Gold Coast & Brisbane areas, reduce their electricity bills & carbon emissions by installing PV Solar & LED lighting.


All Essential Energy Solutions solar and general electrical work is completed by our own teams, we do not sub contract any work, which means high quality workmanship & good communication.

Our electricians have electrical & solar licenses as a minimum and all hybrid & off-grid installations are completed by electricians with the relevant qualifications.

We confidentially offer a 10 year workmanship warranty on all of our work.

Essential Energy Solutions Pty Ltd Solar Reviews

The staff who installed the system were knowledgeable, polite and efficient.

Very quick, informative and helpful.
Installation was on time, efficient, staff very helpful and obliging, tidy.
Yes they helped.
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Easy honest quotation process, and a great install.

Easy honest quotation process, and a great install. I feel confident in recommending ESS to anyone in the market for a solar installation. Show additional information

Smooth Installation

Smooth process, everything was taken cared for and very professional and punctual. Excellent customer service from start to finish. Show additional information

Very smooth installation

Very good service and communication so far . Very highly recommended for everyone.easy to control on your iPhone app,too early to tell about system work and maintenance services from suppliers will give reviews later about system and maintenance responsibilities. Show additional information

Fantastic installer

Very professional and honest company.
The workers were very friendly and professional to the the end.
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Can't complain - my first full quarterly power bill was in credit !!

Dale was awesome, as the owner of the business he didn't have a pure sales hat on - in fact presented us with different options and prices and was open to the fact that we didn't need to go with the more expensive options ( but we did ). Installation was efficient, boys arrived bang on time, tidied after. And now that we've had our first power bill that is pure solar - we definitely can't complain. Usually for this time of year ( which is always the cheapest due to lots of sun in the Gold Coast and a lack of need to use aircon and the pool etc ) - we would pay $540 - $570 per quarter before discounts - this goes up to $720 in summer months. Our most recent power bill in comparison was $60 IN CREDIT ! I am really glad i read the Solar Quotes book and have since passed it on to a couple of friends and also recommended Essential Energy Solutions as well. Show additional information

Great service and team to deal with

We found Dale and his team to be easy and professional to deal with, very accessible leading up to the installation given we had a stack of questions and the instal date was on time and executed within the day. The only hiccup we had was with the Tesla Powerwall 2 but this was rectified the following day after discussing with Tesla who identified a damaged wire. The instal team were polite, cleaned up after themselves and got everything done as they said which i was surprised about given we had to change some of our switch board, had 42 panels installed plus a Tesla Powerwall system. Essential were also the most competitively priced of the 3 quotes we received. I wouldn’t hesitate to recommend Essential Energy Solutions. Show additional information

Great professional company with excellent staff and customer service.

Quoting process was very good and fast.
The installation crew were helpful and efficient.
The electrician was professional and polite.
The customer service was / is fabulous.
No fuss, no delay on installation.
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Highly recommened

The guys from Essential Energy Solutions did a great job, from the quote to installation , on time tidy helpful. Show additional information

Professional from start to finish

Essential Energy Solutions were extremely professional and provided all the information necessary for someone like me who knew nothing about solar, to make an informed decision of how to spec my system.
I also received numerous other quotes and Essential were not only more than competitive with price, but gave me the most confidence due to the clear and concise information provided.
On the day of the install, the guys doing the job were punctual, polite and professional. They were very neat and tidy, left no mess at the end of the job whatsoever and were fast and efficient with job starting at 7 and was finished by about 1pm.
I would highly recommend Essential Energy Solutions.
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Fantastic Company true to commitments

Great experience from Quoting thru to installation and beyond.
Kept all commitments given during the process from quote thru to full installation.
Kept us informed during the process including pre install wiring so a roof restoration could be completed so no damage done to new paint on the roof.
Installation team were great and knew what they were doing Left the property clean and tidy no mess left at all.
They made sure that the system would work like it meant to do before they left and it was fully explained to us.
We followed up a small problem and they came after hours to fit in my query and it was explain what had happened.
Great experience and hope that you are able to use them for your job you will not be disappointed.
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Competitive price with good products and customer service

The process went well with this company and I had confidence in the teams ability to install a sensible off grid systems after talking to sales team relative to the other companies I spoke to. The price was competitive, but not the absolute best - though it is hard to make direct comparisons as every provider offers a slightly different combination of products. Install on the day was professional and they took the time to explain what they were doing and some basic future troubleshooting options. Their certification was a selling point for me as well. Overall highly recommended. Show additional information
company kept me informed the whole time pre installation, pre warned time of installation, followed up after the installation was complete. Show additional information
Just had it installed today but it appears to be up and running well. The lads at Essential were great. On time and professional.
The whole thing was seam-less.
Now awaiting meter reprogramming and we are away.
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Great Job beyond expectation

The whole experience from the start was professional, it was a pleasure doing business with Essential Show additional information
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Thank you for your assistance. The company we dealt with was very reliable and efficient. Show additional information
Using your system of quotes and information sheets was a great help in determining my solar system requirements and installer and in particular sorting through all the technical and sales information. Show additional information
The boys worked hard all day and took away all rubbish. They were very polite and got on with the job.
They took care with the roof and no terracotta tiles were broken!
We were helped with the software log-in for monitoring of the system and given an explanation on how to use it.
We are very happy with the products we chose and the supplier and would recommend them strongly.
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Super Installer

Great service. Very professional. Very pleased with the entire process. Show additional information

Well done with best system at more affordable prices

Love the quotation process and installation service. They are quite flexible and were trying to source best systems that meet our needs Show additional information
Very professional, kept informed all the way. Show additional information
Not yet installed, but quote accepted. Show additional information
Everyone involved went out of their way to provide a friendly professional service. The salesman came out to inspect the property, the installers came on a Saturday to cut down our waiting time, and the office staff provided all the help and paper work to make everything go smoothly. Show additional information
From initial assessment through to installation and post installation service, Essential Solar provided very good service which could not be faulted. Show additional information
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This company was exceptional to deal with from quotation to installation, highly recommended. Show additional information
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Excellent install for our Tesla Powerwall and solar. Very tidy work and curteous tradesmen. Highly recommend. Show additional information
Still waiting for install but customer service has been fantastic Show additional information
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The information provided through the year of research and experience you have poured into your website equipped us with the knowledge to begin the process of solar installation. Both companies you recommended were completely open, honest and perfectly in line with the direction your website provides. I have and will happily refer both to everyone. Show additional information
From the initial phone call through to the installation the team at Essential Energy Solutions were fantastic, any questions were answered and the install team did an excellent job, they were friendly, explained the system and cleaned up after themselves.
I would highly recommend EES if you are considering a solar system for your property.
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Being installed on 10 May Show additional information
Sales and admin where good. Their team was on time for instal, courteous and did the job despite the storm which came in. Can't comment on system yet as Origin Energy still haven't installed the meter. Looking forward to tracking input and output once connect. Show additional information
From start to finish Essential Energy Solutions have been excellent to deal with. They were happy to share their product knowledge and demonstrated considerable patience until the final panel and inverter combination was decided on. I would also like to compliment them on their attention to detail with the install - it was meticulous despite complex adjoining roof structures. Show additional information
We chose Essential Energy Solutions for our rural property installation. The system was designed specifically for our situation with great quality components at an excellent price.
Sales and service has been excellent and very easy to deal with.
We highly recommend this competitive family owned business
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Could not ask for these guys to have done more. Pre sales was informative, ongoing information was excellent, the install guys were approachable, friendly and professional. Set up was fantastic, did not feel rushed when I had many questions, Wi-Fi setup and training was excellent (love watching my Fronius dots go the right way on my usage website).
Happily recommend these guys in every way.
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Our system was installed a week after accepting their quote, due to adjustments to other jobs and was performed expertly.
It has been fitted to a Decramastic roof which many will avoid and there does not appear to be any damage. We have had enough rain since to test the result.
Family members are involved at all levels and ready to answer any inquiry.

Waiting for the meter change is the only irritating part of the whole project (quoted to be within 30 working days from application!)
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We were going to go with one of the suppliers you referred us to but they didn't get back to us - no follow up and our friends meanwhile told of great service they received from essential Energy Solutions so we got them to come and give us a quote. While not the cheapest they were much more thorough and the placement of the panels gave us much more optimum use. Very satisfied with our choice. Show additional information
They were great. I really liked the way they talked about their product, treated me and then the big one.... followed through! Show additional information
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