Essential Energy Solutions Pty Ltd Reviews

Based on 165 ratings Aus Ranking

  • 5 star 60
  • 4 star 100
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.49
  • System Quality
    4.48
  • Customer Service
    4.67
  • Installation
    4.72

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About Essential Energy Solutions Pty Ltd, Solar Installers

Essential Energy Solutions Pty Ltd
Platinum Partner
Essential Energy Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)

Operating since 2007, Essential Energy Solutions has helped over 3000 homes and small businesses around the Gold Coast & Brisbane areas, reduce their electricity bills & carbon emissions by installing PV Solar & LED lighting.

 

All Essential Energy Solutions solar and general electrical work is completed by our own teams, we do not sub contract any work, which means high quality workmanship & good communication.

Our electricians have electrical & solar licenses as a minimum and all hybrid & off-grid installations are completed by electricians with the relevant qualifications.

We confidentially offer a 10 year workmanship warranty on all of our work.

Essential Energy Solutions Pty Ltd Solar Reviews

Fantastic Company true to commitments

Great experience from Quoting thru to installation and beyond.
Kept all commitments given during the process from quote thru to full installation.
Kept us informed during the process including pre install wiring so a roof restoration could be completed so no damage done to new paint on the roof.
Installation team were great and knew what they were doing Left the property clean and tidy no mess left at all.
They made sure that the system would work like it meant to do before they left and it was fully explained to us.
We followed up a small problem and they came after hours to fit in my query and it was explain what had happened.
Great experience and hope that you are able to use them for your job you will not be disappointed.
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Competitive price with good products and customer service

The process went well with this company and I had confidence in the teams ability to install a sensible off grid systems after talking to sales team relative to the other companies I spoke to. The price was competitive, but not the absolute best - though it is hard to make direct comparisons as every provider offers a slightly different combination of products. Install on the day was professional and they took the time to explain what they were doing and some basic future troubleshooting options. Their certification was a selling point for me as well. Overall highly recommended. Show additional information
company kept me informed the whole time pre installation, pre warned time of installation, followed up after the installation was complete. Show additional information
Just had it installed today but it appears to be up and running well. The lads at Essential were great. On time and professional.
The whole thing was seam-less.
Now awaiting meter reprogramming and we are away.
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Great Job beyond expectation

The whole experience from the start was professional, it was a pleasure doing business with Essential Show additional information
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Thank you for your assistance. The company we dealt with was very reliable and efficient. Show additional information
Using your system of quotes and information sheets was a great help in determining my solar system requirements and installer and in particular sorting through all the technical and sales information. Show additional information
The boys worked hard all day and took away all rubbish. They were very polite and got on with the job.
They took care with the roof and no terracotta tiles were broken!
We were helped with the software log-in for monitoring of the system and given an explanation on how to use it.
We are very happy with the products we chose and the supplier and would recommend them strongly.
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Super Installer

Great service. Very professional. Very pleased with the entire process. Show additional information

Well done with best system at more affordable prices

Love the quotation process and installation service. They are quite flexible and were trying to source best systems that meet our needs Show additional information
Very professional, kept informed all the way. Show additional information
Not yet installed, but quote accepted. Show additional information
Everyone involved went out of their way to provide a friendly professional service. The salesman came out to inspect the property, the installers came on a Saturday to cut down our waiting time, and the office staff provided all the help and paper work to make everything go smoothly. Show additional information
From initial assessment through to installation and post installation service, Essential Solar provided very good service which could not be faulted. Show additional information
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This company was exceptional to deal with from quotation to installation, highly recommended. Show additional information
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Excellent install for our Tesla Powerwall and solar. Very tidy work and curteous tradesmen. Highly recommend. Show additional information
Still waiting for install but customer service has been fantastic Show additional information
Another installer took over a month to get back to me with just a generic quote, Dear Sir, no personalisation here are our rates...$2000 dearer on a $9500 job.

And another was a Sydney based company, I live 4.5hours North of them! You need more local installers on your books for Midnorth coast.

Was going to go with catch power for HWS, but I have 3 phase, and catch power still only single phase, so would only see a third of my panel array.

Your website is excellent and I compliment u on it, taught me so much.

Looking forward to 9kw on the roof, unfortunately export limited to 5kw from Essential energy.
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The information provided through the year of research and experience you have poured into your website equipped us with the knowledge to begin the process of solar installation. Both companies you recommended were completely open, honest and perfectly in line with the direction your website provides. I have and will happily refer both to everyone. Show additional information
From the initial phone call through to the installation the team at Essential Energy Solutions were fantastic, any questions were answered and the install team did an excellent job, they were friendly, explained the system and cleaned up after themselves.
I would highly recommend EES if you are considering a solar system for your property.
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Being installed on 10 May Show additional information
Sales and admin where good. Their team was on time for instal, courteous and did the job despite the storm which came in. Can't comment on system yet as Origin Energy still haven't installed the meter. Looking forward to tracking input and output once connect. Show additional information
From start to finish Essential Energy Solutions have been excellent to deal with. They were happy to share their product knowledge and demonstrated considerable patience until the final panel and inverter combination was decided on. I would also like to compliment them on their attention to detail with the install - it was meticulous despite complex adjoining roof structures. Show additional information
We chose Essential Energy Solutions for our rural property installation. The system was designed specifically for our situation with great quality components at an excellent price.
Sales and service has been excellent and very easy to deal with.
We highly recommend this competitive family owned business
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Could not ask for these guys to have done more. Pre sales was informative, ongoing information was excellent, the install guys were approachable, friendly and professional. Set up was fantastic, did not feel rushed when I had many questions, Wi-Fi setup and training was excellent (love watching my Fronius dots go the right way on my usage website).
Happily recommend these guys in every way.
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Our system was installed a week after accepting their quote, due to adjustments to other jobs and was performed expertly.
It has been fitted to a Decramastic roof which many will avoid and there does not appear to be any damage. We have had enough rain since to test the result.
Family members are involved at all levels and ready to answer any inquiry.

Waiting for the meter change is the only irritating part of the whole project (quoted to be within 30 working days from application!)
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We were going to go with one of the suppliers you referred us to but they didn't get back to us - no follow up and our friends meanwhile told of great service they received from essential Energy Solutions so we got them to come and give us a quote. While not the cheapest they were much more thorough and the placement of the panels gave us much more optimum use. Very satisfied with our choice. Show additional information
They were great. I really liked the way they talked about their product, treated me and then the big one.... followed through! Show additional information
Dale (the manager/owner) provided us with a good understanding of the system being installed but without the salesman pitch. The installation was bought forward a couple of weeks which threw us into a bit of panic but went fairly smoothly. The only hold up now is the 30 day waiting period to have the meter installed by our provider. Show additional information
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The service provided to my by Essential Energy Solutions, was excellent Show additional information
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We have had a fabulous experience with Essential Energy Solutions- from the very first phone call through until completion and I’m sure beyond we have been made to feel like valuable customers.

Everyone has been easy to speak with and extremely knowledgeable. I would not hesitate to recommend them to anyone seeking out a Solar Energy Solution!
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Dale from Essential Energy Solutions was great, no problems with any questions I had and his installation team were friendly and courteous. They were on time, did a great job and cleaned up after themselves. Show additional information
The service from beginning to end was what you would expect from professional people. The administration were prompt, courteous and very efficient. The four young installers were ‘simply the best’. Show additional information
While all recommendations were good and it was a close race, Essential Energy won out as they went that extra mile and I felt the design solution they proposed was very well thought out and clearly explained. Plus I was dealing with the owner directly rather than a salesperson which gave the whole experience a more personal feeling. We were offered a variety of solutions and all our questions were answered respectfully and comprehensively giving us the confidence to make an informed decision. Show additional information
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