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Freedom Energy Solutions Reviews

Based on 77 reviews

  • 5 star 30
  • 4 star 44
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.45
  • System Quality
    4.64
  • Customer Service
    4.73
  • Installation
    4.67

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About Freedom Energy Solutions, Solar Installers

Freedom Energy Solutions is a Solar Power Installation company based in serves parts of and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Freedom Energy Solutions Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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We found the salesmen to some of the companies rude and "pushy" to the point that we didn't want to answer the phone! Show additional information
The sales team were fantastic in helping us decide for weeks prior to purchase. They were very informative about types and brands of panels & inverters. The installation was slightly delayed (but still quicker than other companies projected) and due to weather in other areas not in their control. The communication throughout the whole process was great & the installation was very efficient & we are really happy with the system. Show additional information
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The unit was installed in less than a day, allowing us time to capitalise on its benefits immediately. Show additional information
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In the solar world it is a jungle out there, hard to find the best value and quality product but Dom Sales person for Freedom Energy was very informative and full of knowledge on solar systems. No hard sell at all, best products and best prices. Sure others will discount right down in price but it is the install that suffers.

I wanted the best installers and you pay for quality and service. The installers are not subbed out they are a team working for Freedom Energy all professional tradesman.

I knew, I had some broken tiles on the roof and ordered some spares, the boys replaced the broken tiles while installing the solar. I was very impressed by the care and professionalism on my install day. Freedom Energy is a great company with care free install. If peace of mind is what you are looking for and professionals look no further this company is great even the Director get's in and helps. Thanks Tom and Dom and the Boys.
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Tom and the crew were excellent ,very professional . Show additional information
Tom and the boys offered quality service from quote to installation. All support and advice was clear and what they promised they delivered. Great company to deal with. Show additional information
We have only had this system up and running for 10 days, hence the reason of Good for the first two. It is too early to tell, but I believe we have gone with the right system for us and I could not fault Freedom Energy Solutions workmanship and professionalism. Our system is 2.28 in size which so far seems to be right for us.
Thankyou for recommending this company.
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A no fuss experience.Tom and his team did a great job.I would recommend them to anyone Show additional information
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They gave a better price and better quality system compared to the three others quotes I received.
Installation was quick and a neat job was carried out.
Would recommend
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Very prompt and professional. Answered any questions - and I had many. Gave the best deal. Installed when they said they would. Show additional information
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I fully recommend Tom and his guys. Fast effiecent installation and great service. Show additional information
Really nice people who were straight forward and easy to get along with in a what I found a very confusing industry. I would recommend this company to anyone looking to add solar to their home. Show additional information
The guys who installed the system arrived on time, did the job quickly and left the place clean & tidy. They also explained how the system worked etc & what we need to do if anything went wrong. Show additional information
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The guarantee from the installers to return at my request to check/move/fix any panels. Show additional information
Good system and installation blokes were great .A little on the expensive side. Only drama I got no certificates or warranty on paper from them. although overall am happy. Show additional information
Highly recommend Tom and everyone from Freedom Energy Services .
Magnificent from start to finish !
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Thanks to Solar Quotes for steering me in the right direction and helping me make my final choice of which system to go with. Freedom Energy were brilliant from sales to installation. I am so excited to be on Solar and both Solar Quotes and Freedom made it an exciting and easy journey, thank you both. Show additional information
After weeks of research and countless phone calls to many companies and comparing quotes (a lot of filtering!) I finally decided to go with Freedom Energy Solutions to install my 5kw Austrian fronius inverter combined with hanwha q cell technology german engineering I believe to be the best in the world 22x285 watt panels 6.27kw all up) great team, great price and great install. Quick and efficient. Meter is running backwards now and had 2kw at around 9am its over 5kw now, I will be referring FES to my mother and anyone else thinking of going solar, also helped with choosing the best enery company for NSW tariffs bring on the savings cheers Tom and the team Pat was great aswell, hopefully not too hot for your next job lads! Show additional information
From start for installation in just under 3 weeks. While the rest of the industry made merry over the Christmas and New Year FEs was one of two business that wanted my business. Why FES did the job, Simple. I asked the questions, they answered. They (FES) Tom Sexton also steered me to other possibilities to consider without any flannel or pressure. This allowed me to check up on issues that I could not recall or was ignorant of. This out my mind at rest as to whom I was dealing with. After a few phone calls and emails I decided on the system I wanted the quality of the system. Form agreeing to a series of quotes from FES a week or so a day was booked and the installers turned up. All done and dusted, up and running within three and half hours. Magic. No fuss no bother and everything where I wanted it to be.
This company and its staff were prompt, courteous, hardworking and diligent in what they do.
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Great bunch of blokes to deal with excellent service i would recommend them to everyone tom is a fantastic bloke great system Show additional information
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Knowledgeable, flexible, helpful, efficient. Offered information rather than a sales pitch. Couldn’t have asked for better service. Show additional information
They always responded to my calls. The installation was fast and efficient, guys very friendly and respectful Show additional information
Quality job and service, very satisfied Show additional information
Quality L.G. black 300w panels (18) and Fronius Primo inverter. All installed about 5 weeks after a small deposit paid. Tom and his 2 crew arrived the afternoon before the scheduled day at 4 pm to make a start, however they were finished and gone by 7 pm! A dream job with easy access to everything and the inverter in the garage. A very professional job and very experienced crew. Thanks to Dom for the advice and quote and to Tom & crew for a top fuss- free installation.
All working very well - it's great to see the meter go backwards! It puts out just under 5 Kw on a good day, after 3 days the meter has only advanced 3 KWh!
Essential Energy has yet to fit the new meter and maybe connect the hot water to solar power? Fronius were rather slow to send the email so that I could connect to our modem, couldn't get to speak to them on the phone, so sent emails,but Tom had to chase them up.
Freedom Energy Solutions were the only quote I looked at and I was happy with their quote for a quality system.
By the way I look forward to the Solar Quotes newsletter each week, very helpful and informative!
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Overall service and communication skills were great, All three men involved in the installation were courteous, polite and knowledgeable at there parts of the installation. I would highly recommend Freedom Energy Solutions for their product and service.
Special thanks to Tom who went over and above in customer service in areas outside his control. Thank you.
Regards Phill.
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The whole experience was very professional, prompt and pleasent Show additional information
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I would recommend that people have them quote for their Solar. Show additional information
The entire experience from solarquotes .com.au to the supply and installation by Freedom Energy Solutions was excellent couldn't be happier thank you Finn Show additional information
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From start to finish the complete team were very responsive and professional.highly recommend. We would not have found freedom energy without your help finn thank you for your prompt replies and help with our enquiry cheers glenn daly. Show additional information
Freedom Energy was easy to deal with and Dom was willing to discuss any issue that I raised. They weren't able to supply the QCell as quoted though supplied a LG panel, which was a dearer panel at no extra cost.
The service supplied by Freedom Energy was better than most, comparing them to my local supplier, many who didn't even bother to return calls.
I would easily deal with Freedom Energy again.
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System installation was was a breeze, no hassles, no fuss, no drama & all very neat. Great work from Tom & his crew, very easy to deal with. Show additional information
The staff at Freedom were fantastic. Took lots of time to explain systems etc and how everything works. Show additional information
Guys that installed system were great,from pulling up in driveway to leaving took approx.4 hours.They asked how I preferred it configured and made the new panels blend in with existing solar hotwater panels and 1.5 Kw system I had installed when the government was giving them away,and up until December when the 60c/kw hour the nsw gov offered finished kept my power bills to near zero.
I got phono solar panels and asked for a Fronius inverter for $6700,they did offer Q-cell with a Sungrow inverter for $7700 but after reading information on your site and reviews on nearly all panels and inverters on offer I thought a good panel system with an excellent inverter was the way to go and I saved a little.
The total is supplying the house during the day and still exporting 25kw and as the sun stays around longer in summer possibly 40kw a day,who in Oz wouldn't have solar.
I paid for it with my tax return and will see the return back again within 2 years and many years after,for those that say they can't afford it they have schemes that pay as you go and the panels keep your bills low.
Thanks Finn for recommending Freedom and having an informative site
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Tom Sexton and Scott Robinson and fellow work mate were very informative when asked any questions about the Solar System that they were installing. I cannot speak highly enough about there politeness, workmanship and prompt reply in the installation of our 3kw, Q-Cell Panels and SMA Inverter System, well done guys it was a pleasure to have people like you around that in my opinion are experts in the field of Solar Information and Installation.
Thank you.
Kind Regards,
Alan & Patricia
(South Grafton.)
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