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Freedom Energy Solutions Reviews

Based on 91 reviews

  • 5 star 33
  • 4 star 55
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.44
  • System Quality
    4.61
  • Customer Service
    4.70
  • Installation
    4.67

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About Freedom Energy Solutions, Solar Installers

Freedom Energy Solutions is a Solar Power Installation company based in serves parts of and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Freedom Energy Solutions Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Freedom Energy were excellent to deal with.....totally happy, and would recommend them to all. Show additional information
Thanks Finn for a great website and for your solar fitter recommendations. After coming to your website you put me in touch with Tom Sexton from Freedom Energy Solutions. After reading all of his reviews and before speaking with him I already felt very confident. What a great business and what a nice bloke. It was a breath of fresh air to speak with a person who genuinely knows his stuff. I had plenty of questions to ask and he had all the answers. Everything was explained in an easy to understand format and needless to say we had no hesitation in proceeding. Our system was fitted in a timely fashion by a great team of tradies lead by Jackson. Jackson was very helpful, incredibly well organized, did a great job and left our house exactly the way he found it. Our after sales or after fitting service has also been very good.
Thank you Finn and to the team of Freedom Energy Solutions.
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Tom embraces customer service. He responds almost instantly to any enquiry and delivers on his promises. The installers were efficient, polite and did a great, tidy job. We had quotes from local firms for twice the price for comparable systems - given the quality of the service and product it’s is difficult to see how they can justify their price difference. We have recommended FES to a number of friends considering solar installation. Show additional information
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I would like to thank Tom Sexton, the Operations Manager for organizing the install. The team of installers were brilliant and really went the extra mile. Everything was so perfect. I highly recommend them. Show additional information
Tom at Freedom Energy has been great to deal with and has been very communicative through the whole process. I has been a pleasure doing business with them. Show additional information
Needed to tell installers to use gutter savers but still scratched new gutters.

Documentation was not accurate as incorrect meters and tag identifiers placed in meter box and on certificates

No wifi identifier documented
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I have used you a couple of times for myself and have been very happy with the results. This time I did it for a friend and it gets installed next week. I think the supplier I clicked is the right one. Both quotes were good and the sales people were great. Both systems were of very similar quality although using different panels and inverters. In the end it just came down to the dollars and the final price for a 6.6 kW system using Trina Honey 300 w panels. Show additional information
They provided excellent service very reasonable price and good friendly people to deal with very happy. Show additional information
Good feedback and assistance from Tom. Follow up and easy to understand instructions from company. Show additional information
They were very helpful in explaining how the System works, And they were pleasant men to talk to, They were confident in way they installed the unit. Overall they did a good job. I would recormend them to other people in the future. Show additional information
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We found the salesmen to some of the companies rude and "pushy" to the point that we didn't want to answer the phone! Show additional information
The sales team were fantastic in helping us decide for weeks prior to purchase. They were very informative about types and brands of panels & inverters. The installation was slightly delayed (but still quicker than other companies projected) and due to weather in other areas not in their control. The communication throughout the whole process was great & the installation was very efficient & we are really happy with the system. Show additional information
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The unit was installed in less than a day, allowing us time to capitalise on its benefits immediately. Show additional information
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In the solar world it is a jungle out there, hard to find the best value and quality product but Dom Sales person for Freedom Energy was very informative and full of knowledge on solar systems. No hard sell at all, best products and best prices. Sure others will discount right down in price but it is the install that suffers.

I wanted the best installers and you pay for quality and service. The installers are not subbed out they are a team working for Freedom Energy all professional tradesman.

I knew, I had some broken tiles on the roof and ordered some spares, the boys replaced the broken tiles while installing the solar. I was very impressed by the care and professionalism on my install day. Freedom Energy is a great company with care free install. If peace of mind is what you are looking for and professionals look no further this company is great even the Director get's in and helps. Thanks Tom and Dom and the Boys.
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Tom and the crew were excellent ,very professional . Show additional information
Tom and the boys offered quality service from quote to installation. All support and advice was clear and what they promised they delivered. Great company to deal with. Show additional information
We have only had this system up and running for 10 days, hence the reason of Good for the first two. It is too early to tell, but I believe we have gone with the right system for us and I could not fault Freedom Energy Solutions workmanship and professionalism. Our system is 2.28 in size which so far seems to be right for us.
Thankyou for recommending this company.
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A no fuss experience.Tom and his team did a great job.I would recommend them to anyone Show additional information
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They gave a better price and better quality system compared to the three others quotes I received.
Installation was quick and a neat job was carried out.
Would recommend
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Very prompt and professional. Answered any questions - and I had many. Gave the best deal. Installed when they said they would. Show additional information
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I fully recommend Tom and his guys. Fast effiecent installation and great service. Show additional information
Really nice people who were straight forward and easy to get along with in a what I found a very confusing industry. I would recommend this company to anyone looking to add solar to their home. Show additional information
The guys who installed the system arrived on time, did the job quickly and left the place clean & tidy. They also explained how the system worked etc & what we need to do if anything went wrong. Show additional information
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The guarantee from the installers to return at my request to check/move/fix any panels. Show additional information
Good system and installation blokes were great .A little on the expensive side. Only drama I got no certificates or warranty on paper from them. although overall am happy. Show additional information
Highly recommend Tom and everyone from Freedom Energy Services .
Magnificent from start to finish !
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Thanks to Solar Quotes for steering me in the right direction and helping me make my final choice of which system to go with. Freedom Energy were brilliant from sales to installation. I am so excited to be on Solar and both Solar Quotes and Freedom made it an exciting and easy journey, thank you both. Show additional information
After weeks of research and countless phone calls to many companies and comparing quotes (a lot of filtering!) I finally decided to go with Freedom Energy Solutions to install my 5kw Austrian fronius inverter combined with hanwha q cell technology german engineering I believe to be the best in the world 22x285 watt panels 6.27kw all up) great team, great price and great install. Quick and efficient. Meter is running backwards now and had 2kw at around 9am its over 5kw now, I will be referring FES to my mother and anyone else thinking of going solar, also helped with choosing the best enery company for NSW tariffs bring on the savings cheers Tom and the team Pat was great aswell, hopefully not too hot for your next job lads! Show additional information
From start for installation in just under 3 weeks. While the rest of the industry made merry over the Christmas and New Year FEs was one of two business that wanted my business. Why FES did the job, Simple. I asked the questions, they answered. They (FES) Tom Sexton also steered me to other possibilities to consider without any flannel or pressure. This allowed me to check up on issues that I could not recall or was ignorant of. This out my mind at rest as to whom I was dealing with. After a few phone calls and emails I decided on the system I wanted the quality of the system. Form agreeing to a series of quotes from FES a week or so a day was booked and the installers turned up. All done and dusted, up and running within three and half hours. Magic. No fuss no bother and everything where I wanted it to be.
This company and its staff were prompt, courteous, hardworking and diligent in what they do.
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Great bunch of blokes to deal with excellent service i would recommend them to everyone tom is a fantastic bloke great system Show additional information
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Knowledgeable, flexible, helpful, efficient. Offered information rather than a sales pitch. Couldn’t have asked for better service. Show additional information
They always responded to my calls. The installation was fast and efficient, guys very friendly and respectful Show additional information
Quality job and service, very satisfied Show additional information
Quality L.G. black 300w panels (18) and Fronius Primo inverter. All installed about 5 weeks after a small deposit paid. Tom and his 2 crew arrived the afternoon before the scheduled day at 4 pm to make a start, however they were finished and gone by 7 pm! A dream job with easy access to everything and the inverter in the garage. A very professional job and very experienced crew. Thanks to Dom for the advice and quote and to Tom & crew for a top fuss- free installation.
All working very well - it's great to see the meter go backwards! It puts out just under 5 Kw on a good day, after 3 days the meter has only advanced 3 KWh!
Essential Energy has yet to fit the new meter and maybe connect the hot water to solar power? Fronius were rather slow to send the email so that I could connect to our modem, couldn't get to speak to them on the phone, so sent emails,but Tom had to chase them up.
Freedom Energy Solutions were the only quote I looked at and I was happy with their quote for a quality system.
By the way I look forward to the Solar Quotes newsletter each week, very helpful and informative!
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