Green Sky Australia Reviews

Based on 325 ratings Aus Ranking

  • 5 star 80
  • 4 star 223
  • 3 star 20
  • 2 star 2
  • 1 star 0

Average Customer Review

  • Value
    4.27
  • System Quality
    4.51
  • Customer Service
    4.58
  • Installation
    4.60

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About Green Sky Australia, Solar Installers

Green Sky Australia
Platinum Partner
Green Sky Australia is a SolarQuotes Client (what does this mean?)
ABN: 29 134 045 980  ABN active since 06 Nov 2008 | Kb Quality Airconditioning Pty. Ltd.
verified
ACN: 134 045 980  ACN active since 06 Nov 2008 | Kb Quality Airconditioning Pty. Ltd.
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
VIC: REC 21273 Green Sky Australia 
verified

Reviewers report paying: $5,000 - $10,600 for depending on hardware choice and installation difficulty ( how is this calculated? )

The team at Green Sky bring together many years’ experience, to ensure that we deliver the results you need. Whether it’s a Solar System, Air Conditioning, or electrical work we’ve got proven experience. Unlike some competitors, our focus is not on getting the most money out of you, it is on delivering the result that you require. These days we all spend a lot of our lives working, so we figure that you’ve got to enjoy what you do, and always have fun. Right?! The Green Sky team love to help people. We enjoy getting out of the office and really assisting our clients with their needs. Don’t be afraid to send us an email or pick up the phone and speak with one of our friendly team members We believe that all of our business dealings should be win/win. If both parties aren’t happy, what’s the point? We constantly strive to deliver the best for our clients. Happy customers breed happy customers, and at Green Sky we pride ourselves on the large number of referrals we receive. Over the years we have been known as Nicholls Group Victoria and in this time we have grown and evolved, so we thought it was time we upped our game and decided on a more fitting name change too! We are still the same friendly company, the same highly-experienced team, with the same great service… plus a fantastic new name.

Green Sky Australia Solar Reviews

Professionalism and use of quality products.

Due to COVID, Keith relied on the Google earth view of my home rather than conduct a site inspection, but he was happy to discuss matters at length. Other quotes and discussions from those who had inspected the site, confirmed that Keith's assessment of appropriate positioning was correct, My research also confirmed that the product brands specified were high quality. All other quotes were clearly compromised by inferior brand products specified. The quote was also inclusive of the hire of safety rails needed for installation on a second storey roof,and as the installation of an extra master switch to the power board, in addition to the inverter master switch, because my 1999 power board did not have one at all.

The installation team were polite, professional and did a very neat job in positioning the inverter and the wiring. I was advised that once the independent inspector had unlocked the inverter switch, I would be using the power generated, but that the grid connection would take few weeks. Greensky did promptly request a copy of my electricity bill so that they organise the grid connection. A month has passed since installation and it appears that they still do not have the inspector's certificate despite the inspector having unlocked the inverter switch about a week after installation.
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Very happy with the whole service!

The quote was delivered very systematically & with no-nonsense & no pushy sales people.

All my questioned were answered.
The install crew were also great & everything was connected very quickly.
Would definitely recommend Green Sky Carrum Downs to others.
I got a great quality System for a great price.

Couldn't have happened without Solar Quotes of course. The videos helped me gain the knowledge I needed too.
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Great service right to the end

Great service and communication all through the process from quoting to install to commissioning. Installation crew was accomodating and flexible to the specifics for my house. Despite a number of challenges during the install due to the home wiring and complexity, the GreenSky team pushed through to resolve all issues and ensure the system was operating correctly. Show additional information

Excellent installers

Very prompt and professional follow up, great price and an excellent installation. Show additional information

It was a very tidy solar installation

It was Keith, who was really knowledgeable and was easy to get a quotation compared to other solar sales people who were really pushing to pay advance in the very early stage. Installation was done on the scheduled day and I requested the inverter to be in the garage. It was very neat and tidy work by the installers. Recommend to anyone. Show additional information

Very happy

I felt that Keith, the owner, was a lot more knowledgeable than other companies' representatives. He quickly dismissed some of the suggestions that other salespeople had made as being impractical, and I agreed with his logic.
The office staff and installers were friendly and easy to deal with.
I pointed out a potential issue with voltage rise not being within the 2% limit as specified by AS4777, and Keith agreed, and was happy to rectify the issue by replacing some of the wiring with thicker wires and doubling up on another section.
The inspector commented that the quality of the installation was "very good". When I told him who installed it, he stated that Green Sky have been in the business for a long time and do good work.
Overall I would not hesitate to recommend Green Sky to family and friends, and in fact I have done so already.
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Great company to deal with and so far so good for the system they installed

Keith came around to check out roof and went through the system options with me, answering all Q's I had.
Simple decision to make to select Green Sky Australia after this quotation meeting.
Communication about install date and details was excellent throughout, and guys installing were great and went through all of the key things I needed to know about the inverter etc once they had finished.
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Trusted Family Business

Was recommended Green Sky Australia by a neighbour after receiving quotes from two larger retailers.

Firstly Keith visited our premises and took the time to review our installation and thoroughly cover and answer all details making us feel valued as potential customers.

There was no pressure and although their price was marginally above the other quotes we trusted that the panels recommend were best for us, as was the inverter (taking into account we had 3 phase power) and that the installation team were experienced employees.

Went ahead the day later and from that point we felt like we had made the correct decision as everything they promised was delivered.

Communication between their office was outstanding up to the installation, the installation team were fantastic. Pleasure to have tradesman who worked so dilegently, cleaned up completely and thoroughly went through everything before leaving site.

Again head office started the ball rolling regards electrical inspection, electrical retailer contact like a well oiled machine.

Fabulous family business to deal with and feel confident that they would behave the same should we ever have need for unexpected issues.

Thank you Keith and team.
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Very professional from go to whoa! We are very happy we went with Green Sky. Show additional information

Fantastic people to deal with!!!

Keith was exceptionally a nice person to deal with and so were his whole team at Greensky Australia.Gave me a great quote and the installation blokes were awesome, did a great job with no trace of a mess. Highly recommend Greensky Australia for your solar , their customer service is top notch. Show additional information

Happy with the whole process

Not the cheapest quotation and we never want to choose the system just on price. Green sky offers the system that suit our family needs and advised we do not need the biggest system. Keith used the sun eye machine to check the shading issue we have on the roof which was the only one provider did ..Good customer services and follow up promptly ..we are very happy with the installation work which the job nicely completed in few hours. Show additional information

Good quality installer

Quick and excellent sales and technical discussion. No problems pre installation. On time installation. Installers neat and quick. It all now appears to be working. Show additional information

Professional Approach

From our initial phone conversation to the installation of our solar Green Sky were informative, professional, honest with good communication, our system was completed as per their schedule, they assisted with the relevant Government rebates and grid connection with our energy provider. Show additional information

Excellent job and good customer service

The initial site visit and quote was done by the owner of the business and he was extremely informative and conservative in his assessments. The installation process went smoothly, with just one minor issue that was promptly rectified. All up an excellent experience.
All of the real problems we experienced were outside of Green Sky's responsibilities and were squarely with our power supplier, Ausnet. We were not prepared for the delays, misinformation, extra charges and lack of service that Ausnet obviously sees as 'business as usual'. 7 months later we are still dealing with Ausnet admin issues!
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At this stage we have accepted the quotation and will confirm to proceed with installation after the Rebate program re-commences in July. Green Sky was the only supplier from the three sourced by you who contacted us. We got further quotes from other suppliers found through a site similar to yours. These quotes were all received by email and telephone calls. Keith Buxton from Green Sky was the only one who came on site to discuss the appropriate system for our needs, including recommended panels, inverter and installation position. I also researched a great deal including information on your site, to determine that the system recommended by Green Sky seems the most appropriate for us. I am grateful for the assistance of Solarquotes in all of this and await installation. Show additional information

Fantastic installation by a very professional team

From the first call to the end it the team at greensky we’re the most professional team. From the office staff to the guys installing. Simply great Show additional information
It was a seemless experience, Keith the owner quoted the job. We felt very confident dealing with a Green Sky. The office staff in particular Louise was very efficient and professional. Our system has been in just 4 days and all paperwork has been completed and our rebate firm lodged. Show additional information

Strong communication, flexible and quality parts

Really happy with our solar installation from Green Sky. Their communication has been excellent, from initial quote to handover, and our system is working well. Both their back office and in-house installation team came across as really friendly and knowledgeable. We are in a tricky estate with some tough regulations, but GS was happy to make adjustments to the proposal in order to comply. We were briefed in a timely matter on every next step - it is so nice not having to chase up anything. They also only work with quality brands/parts. Very happy I went with this local company. Show additional information
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Great Customer Service & Prompt Installation

Quoting was efficient and thorough. Provided detailed explanations and various solutions. Always happy to assist with various requests.
Installation took place just before Christmas which was so much sooner than we expected. Perfect timing right before the heat wave roars through. The installers are employed by the company, not contractors and they were all very polite and friendly. Very helpful and cleaned up after themselves.
We are just waiting for the certification to occur in order for the grid connection to be completed.
Can already see how our usage vs. production equates to money well spent. Will definitely see the return on investment in 2-3 years.
Very happy we took the plunge and would highly recommend Green Sky!
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10 year guarantee from Green Sky for installation Show additional information
We found the service from Green Sky to be professional and and timely, very happy customer Show additional information
Expert advice you can trust, high quality system, professional and quick install - to be recommended without hesitation! Show additional information
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Faultless pre-, during and post-installation service from your recommended company. Couldn’t have done it without you! Show additional information

Great system installed by professional installer

- Green Sky's representative attended our property and was the only one of 4 companies that bothered to climb on the roof to advise on the best layout of the panels.
- Installation was scheduled for 11 November first thing in the morning, the installers attended on time and described the installation process in detail. The installation went very smoothly over two days, there were no surprises. They left the property tidy and switched the system on right away.
- The paper work was conducted at the end of the installation, Green Sky's back office team assisted in the process to connect us to the grid in a matter of only a week.
- Overall we couldn't be happier, the system already outperforms the projected efficiency and power generation.
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Smooth Process

Smooth process from quote till installation. Very professional. The office Louise is very responsive and helpful. The sales David is fast in responding queries. Good work. Show additional information

Smooth and simple process with a quality product

Keith was personable and patient when explaining the different options for my solar installation and made every part of the process clear. The office staff, Louise and Kristy, were excellent and kept me up to date with each stage, organised the inspector and communication with my energy provider, provided all paperwork I needed to send to Solar Vic for the rebate and worked effectively to meet my time frame for completion and followed up with me to ensure I was happy. The scaffold installer and the solar installers were friendly, efficient and cleaned up after the job was completed. The installers took photos for me of the parts of the roof I could not see and explained the next steps. I received all paperwork on time as well as the solar manual. I have started producing energy and saving considerably on my electricity bills, more than I had anticipated. I couldn't be happier with Green Sky Australia and would recommend them unreservedly. Show additional information
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Great installer

Fast, efficient and friendly company that are happy to work out the tricky installs so the customer is happy. Show additional information

Wonderful service through whole proceess

Wonderful service from Quote, solar application to Solar Victoria and installation with regular updates! Installation staff arrived on time and polite and efficient and installation well done and no mess left! Show additional information

Micro inverter system

Salesperson took the time to answer all our questions and explain the solar system and the process of applying for Vic govt rebate & interest free loan. Because of our roof layout we needed to use micro inverters which made the system more expensive, but this was all well explained. Everything went as planned with the installation, the team from Green Sky were punctual and polite, really happy with the end result. Love the real-time system performance monitoring through the Enphase app. Show additional information

Professional, friendly and efficient sales, installation and office personnel.

Received three detailed and costed options on same day as request for quote. Sales personnel were both professional and friendly.
Despite poor weather installers were efficient, tidy and friendly.
Office staff were exceptional. Always kept us informed and extremely helpful during the entire process.
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They did what they promised. Professional. As I would expect. Show additional information

Amazing Service

They did a very good job and it was a smooth and easy process. Show additional information
In July this year the invertor stopped working. It turned out to be the Isolator Switch which had not been installed with silicone to seal the wire inlets at the top. The switches have been replaced and the the invertor continues to work. This is nearly 2 years after the 5 year warranty for this Invertor and the Company has been marvellous at getting the problem fixed. Show additional information
Knowledgeable on site visit explained all the different options and factors at play. A good experience. Show additional information
We got a couple of quotes but ended up going with Green Sky because of the after sales service. It's one thing to spend thousands of $$$ on a system but once installed how would we really know whether the system is working efficiently, as it should. The fact that the system is monitored for us was a large part of the determining factor to go with Green Sky. Show additional information
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Professionals.

Green Sky walked me through the process with professionalism. Easy and calm. Not pushy at all. The Sales Rep answered all my questions and even suggested a few ways to save money on the deal. Show additional information
Green Sky Australia Very good to deal with value for money Show additional information
Green Sky were excellent from the first contact. The only glitch we had was a delay in the supply of Sunpower panels which was the distributor's problem not Green Sky's. The installation team were efficient and effective with the system installed in half a day in poor weather. The install team were professional and a pleasure to deal with. The independent electrical inspector noted that the installation was "excellent". Follow up with paperwork was fantastic with all forms needed for grid connection and rebate applications provided the day after installation. A great company to deal with. Show additional information
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Green Skye have their own installers and felt confident the installation and ongoing service will be of higher quality then an organisation that sub contracts installations
I have had the Solar for a week now and can see benefits already reviewing WEB page that shows Electricity production and cost savings.
Green Skye kept me updated on installation schedule, process and post installation activities.

I would highly recommend Green Skye
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Very professional and friendly service. Everyone from Keith doing the original quote, to the office staff, to the installers, all very helpful and made the process very easy. Show additional information
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