Green Sky Australia

Green Sky Australia Reviews

DETAILS
98% 0%
4.5

Based on 383 ratings

About

Green Sky Australia changed ownership in March 2021.
The team at Green Sky bring together many years’ experience, to ensure that we deliver the results you need. Whether it’s a Solar System, Air Conditioning, or electrical work we’ve got proven experience. Unlike some competitors, our focus is not on getting the most money out of you, it is on delivering the result that you require. These days we all spend a lot of our lives working, so we figure that you’ve got to enjoy what you do, and always have fun. Right?! The Green Sky team love to help people. We enjoy getting out of the office and really assisting our clients with their needs. Don’t be afraid to send us an email or pick up the phone and speak with one of our friendly team members We believe that all of our business dealings should be win/win. If both parties aren’t happy, what’s the point? We constantly strive to deliver the best for our clients. Happy customers breed happy customers, and at Green Sky we pride ourselves on the large number of referrals we receive. Over the years we have been known as Nicholls Group Victoria and in this time we have grown and evolved, so we thought it was time we upped our game and decided on a more fitting name change too! We are still the same friendly company, the same highly-experienced team, with the same great service… plus a fantastic new name.

Reviewers report paying: $3,600 - $10,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Sky Australia Reviews (383)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.3/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 114
  • 4 star 248
  • 3 star 19
  • 2 star 2
  • 1 star 0

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Hopefully judge the book by the cover

Mani the sales guy was great.No BS just the facts.
The installers obviously know their stuff and did not trample the garden.
The entire job was Q Cells panels , inverter and battery and boy does it look good !!
Q Cells stuff just looks so much more pro than any other stuff I have seen. I feel confident that I have made a good decision here and the 15/20 year warranty just adds more piece of mind.

Supplier Reply:

Hi Katherine, thank you so much for your positive review! We pride ourselves on individualizing our service, and we are so glad we exceeded your expectations.
We know you will enjoy seeing the savings on your electricity bill!
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Excellent installer, efficient and friendly

The quotation process was informative and the installation team was punctual and clear and open on what they were doing.
They organised the approval of the installation and connection to the grid.
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Professional and informative company

I selected Green Sky bc they requested more information about my lifestyle and the data on my bills before suggested the best battery options for me. They were then responsive to my questions. I wanted to access daytime storage if a blackout occurred during daylight hours. The installers are punctual, professional and neat. They ran me through the mechanisms and reading app. The inspector came the next day.
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Great service, quality products and choices

Manny from Green Sky listened to my needs and gave me options to suit and he and the office staff were helpful whenever I had any questions. The price was very competitive and the whole process was easy.
Installation was timely and the crew were punctual, neat and tidy and discussed the install with me; I was very impressed.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Ann, we are so happy we were able to exceed your expectations. We appreciate your kind words and know you will enjoy your system for many years to come. Thank you for choose a small business for your solar PV needs
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Original Review on 27-12-2022:

Great service, quick installation, very easy

Great customer service. Easy install, everyone very friendly.

Managed to install before Christmas.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ben: "Are you happy with the performance of your system so far?"

Since we installed the system, the feed in tariffs have continued to shrink (down about 25% in a year). 80% of our panels are westerly facing, and produce lots of power into the evening. Melbourne gets lots of sun right up until about 8.30-9pm in summer and this is great for peak energy usage.
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Most satisfactory

Sales/quoting was after a personal visit by Manny rather than a tele hook-up from other firm. Asked them to round the quote down to $7K which was accepted. My complicated house meant they took over a day to install. All very neat without broken tiles, everything fully explained. They organised the inspection and connection. My only concern is two periods of no generation in the first two weeks, both self resolving within hours. I hope this not a weakness in the inverter.
Inverter rating: 3/5

Supplier Reply:

Hi Rod,

Thank you for your review! We are so glad that we were able to exceed your expectations from initial contact through to grid connection, and we know you will have a great summer of savings.
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Straight-forward process, well-priced system

Green Sky were great from the outset - I dealt with the same salesperson throughout the process, and he even did a site visit to talk me through the system and process (the other two companies from which I received quotes would only visit once I accepted their quotes). The system itself was well-priced, and the installers were punctual and quite fast. They also communicated around turning off the power, knowing that I was working from home. Highly recommend this company!
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Original Review on 07-09-2022:

Quality products Professional installation

Quotes took some sorting out as most companies are keen to “ Cookie Cutter” their quotes. Finally got Greensky to come out and discuss our needs and concerns. They managed to get closest to our requested size although disappointingly the installers had to drop a panel of the system due to area constraints. Overall however the discussions over size and cost were productive. The installation was very well done even though there were a few minor hiccups. Have just paid system in full and waiting for inspection so we can fully embrace our solar powered future. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

Supplier Reply:

Hi Michael,
Thanks so much for your positive review. It is unfortunate about the to-ing and fro-ing on your system, however, we are glad we were able to supply you with what you needed and what suited your needs.
Enjoy the savings as we head into summer!

10 months later we asked Michael: "Are you happy with the performance of your system so far?"

The system has indeed met and exceeded our expectations. Following a trouble free installation we have enjoyed the benefits of free solar energy and the feeling that in our own small way we are contributing to the reduction of greenhouse gases.
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Good system good backup Feel they are interested in the success of the installation

It may be too early to tell but if I had my time again i would have opted for the bigger battery

Sales quotation was pleasant ,felt the representative was listening to us and not pushy.

Installation was soon after order placed, problem with initial connection which was quickly rectified.

Greenskies customer service handled everything , very easy project.

Inverter rating: 4/5

Supplier Reply:

Hi Ted,

We are so glad that you are happy with the outcome, and we are also glad to hear you enjoyed our exceptional service to ensure you got what you were after. Enjoy the security of your backup power
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Friendly, knowledgeable and professional. High quality installation.

Manny and the admin team at Green Sky were very helpful and accommodating through the quotation process. They were happy to take my calls and answer my questions. After a site inspection, I was comfortable enough to sign on with them for one of the systems they had designed to meet my requirements.

The installation was scheduled and completed on time, on the agreed upon dates. Everything installed is very neatly put together and looks to be of a very high standard. My property was left completely clear of any debris, nothing was damaged. In fact not even a roof tile was damaged during the installation.

My system has now been running for around three weeks and is performing above my expectations for Melbourne's winter season. I look forward to seeing how it performs during the warmer months.

I'm a very happy customer. Thanks Green Sky!

Inverter rating: 5/5

Supplier Reply:

Hi Jeremy,

Thanks so much for your positive review! We are so glad we exceeded your expectations, and that you are happy with your system. We know you will enjoy seeing your electricity bill moving forwards!
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5 star’s review

I'm thrilled to share my incredibly positive experience with Green Sky Solar Company. From the very beginning, the team provided a level of service that went above and beyond my expectations. They took the time to understand my specific needs and consequently tailored a solar system that was the perfect fit for me.

The punctuality of the team was commendable; they arrived exactly as scheduled, which truly showcased their respect for my time. I was also impressed by the professionalism of their installers. Their expertise was evident in the quality of their work, and it reassured me that my project was in the hands of people who truly know what they're doing.

Most importantly, Green Sky made the entire process absolutely hassle-free. I was initially worried about the complexities involved in installing a solar system, but their team seamlessly managed everything, leaving me stress-free. This is a testament to their superb project management skills and customer service.

I highly recommend Green Sky to anyone considering a switch to solar energy. They are a trustworthy and competent company that delivers an unparalleled solar installation experience. I am very satisfied with their service and believe they are an excellent choice for anyone in need of a solar solution.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Gil,

We are so glad we exceeded your expectations, and that you appreciated our service. It was a pleasure to work with you to ensure you had the best system for your needs, and we know you will enjoy the savings on your electricity bills moving forward!
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Very professional and punctual Solar and e-Mobility readiness Service

From day one, since I met Matt from Green Sky Australia who, came home and spoke to me, he showed not only in-depth knowledge but also very helpful and suggested the right system.

During the entire pre-sales process through to installation which got completed today, his and the team's responses were prompt, polite and professional.

Can't wait for system activation and thereafter, see the sustainability benefits of Solar and also e-Mobility!

I would certainly recommend Green Sky Australia.

Thanks again to Matt and the entire team.

Supplier Reply:

Hi Soumya,

Thank you for your review of us! We are so glad we exceeded your expectations, you were a pleasure to work with and we know you'll be very happy with your system.
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No problems

Sales process was very straight forward and very knowledgeable
Installers were very polite and punctual .
all necessary paperwork was initiated by installer.

Supplier Reply:

Hi James,
We are so glad that we exceeded your expectations and that you had a smooth journey with us. We know you will enjoy seeing your savings moving forward!
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Good value for money

Good price wanted an inexpensive system for business- appears a good quality system for the price. Installers appeared very competent.
Inverter rating: 5/5
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Very professional company.

Matt explained everything very well. The guys who did the install were very good. The installation is very neat and was very well explained to me. After one day I am very happy with it. I am sure I will get the benefits for many years to come.

Supplier Reply:

Hi Ron,
We thank you for trusting us a second time with your solar, and thank you also for your kind words. We are glad we exceeded your expectations, and we know you are looking forward to your upgraded savings!
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On time install, knew their products

Manny was happy to talk through the system and made me feel comfortable they knew their products.
Installed in a timely manner, and their installers were high quality.
Would have liked a bit more info about timeliness and process. There are a lot of entities involved, usually it's smooth.
We had a config issue with the inverter and they fixed it very quickly.
Would recommend them.
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Professional Service from the start

The salesman was polite, knowledgable and professional. Provided good advice based on our particular building orientation and design. Came on site, inspected property. Very professional.
The installation team were on time, efficient and friendly. Provided ongoing information during the installation, very experienced and polite crew.
The customer service was prompt and efficient, also friendly with sound advice provided.
Well done Green Sky.
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Fantastic company and people to deal with extremely friendly and professional staff will highly recommend this company to other people

Extremely helpful throughout the whole process sales process was very straightforward and not pushy, installation they where on time very polite and cleaned up after themselves and helpful with all my questions. To deal with the company direct was so easy as they were more than happy to help in any way ,will highly recommend them to everyone.

Supplier Reply:

Hi Glenn,

Thank you for your glowing recommendation. We are so glad that we exceeded your expectations! You were great to work with, and we know you will enjoy your savings as we head into summer.
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Going Green.

Found Green Sky from quotation to installation very professional doing a really good job.It will be even better when the scaffolding comes down.
Peter.
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Very helpful and courteous installer

I was very happy with the two quotes I was given.
Everything happened very promptly.
Installation was punctual and tidy.
Customer service was excellent. I had trouble with my battery rebate forms but I was helped through them. They organised the grid connection after the install. I would highly recommend this company.

Inverter rating: 5/5
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An excellent experience from start to finish

I am extremely happy with the experience of dealing with Green Sky Australia. Every interaction with them from the salesman to installation to admin has been effortless and positive.

After delivering a draft proposal, I said “Nah… I want a bigger system” because I knew my roof would be a challenge and there is a massive tree obscuring half of the west side of the house for most of the afternoon. They managed to squeeze 19 panels on (16 in the draft), avoiding the tree, so now I get as much benefit from the sun my roof and trees will allow.

I was also truly amazed that they managed to get the whole thing up and operational in a day. I was expecting this to take a couple of days at least. And almost immediately, on the first moderately sunny day, I’m generating twice the power I am using, and that was with air conditioning, washer, dryer and dishwasher all going! Such a good outcome! Now if the retailer would just hurry up with processing my feed-in tariff request!

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Chris,
We are so glad that we exceeded your expectations!
At Green Sky Australia, we pride ourselves on our customer service, as well as working WITH our customers to ensure they get the best system for their needs.
We are sure you will enjoy the savings in your wallet as summer approaches.
Thanks again for going Green with Green Sky Australia!
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Original Review on 13-11-2021:

Great experience with GreenSky.

The proposals received were all of high quality, GreenSky’s was very detailed and provided several options. Components offered were similar in all proposals, better value was offered by GreenSky.
Communication was good, my installation date was brought forward when there was an opportunity. Installers were polite and punctual and put in a big day to get everything done. Very happy with the neatness and quality of work which is of a high standard and gives me a lot of confidence in the durability of the system. Follow up has been good, expecting grid connection in the next week.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Jonathan,

Thanks so much for your kind words, and we are so glad you are so happy with our service!

Enjoy your clean, green power over summer :)

8 months later we asked Jonathan: "Are you happy with the performance of your system so far?"

Output is obviously lower in winter as anticipated but still achieving some savings and happy with the system performance. No reliability issues to date.
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Quality product and service

The Green Sky team were very helpful
and responsive - from Manny the sales rep who came out to our houses quickly and was very knowledgeable and always available to handle questions, to Narelle in Admin and to the install team, everyone at Green Sky was professional and placed a high value on customer service and satisfaction. They may not have been the cheapest quote but I am happy with the quality of the product, the install and the service and so feel I got value for money.

Supplier Reply:

Hi Tony,

Thanks for your positive words. We always strive to exceed our customer's expectations, and we are so glad we could do that for you.

You were a pleasure to work with, and we know you will enjoy your new very low electricity bills!
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Professional Installation

Highly professional at all stages. Inspected site and provided a quote same day. Answered questions promptly. Installed with minimal disruption. A neat installation with no mess left behind. System performs beautifully.
Inverter rating: 5/5

Supplier Reply:

Hi Anthony,
We are so glad we exceeded your expectations! You were great to work with and we wish you a long run of very low electricity bills!
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High quality system and service

Great company to work with. Salesman, installers and back office were responsive, punctual and professional. For example, before I signed up, I expressed concerns that the roof material may make installation harder, and within an hour one of their installers was on the roof to inspect it. There are cheaper options, but I feel that the smooth process and confidence that the company would resolve any issues that may arise in the future makes it worth it. Highly recommend.

Supplier Reply:

Hi Adrian,
Thanks so much for your glowing review. Your site sure was unique, and we worked hard to ensure we would be able to provide you with the best solution.
We are so glad we exceeded your expectations, and we are sure you will look forward to your very low electricity bills moving forward! Thanks for choosing Green Sky Australia.
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Ray

From the time of quote to installation Green Sky we’re a professional company to deal with they answered all my questions. Keep me informed well during installation and we’re ever so tidy in clean up.

Can’t go wrong in dealing with this company
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The only company that listened.

Of the three companies that I engaged with, Green Sky were the only ones that sent a sales person to my home as part of the quoting process, and the only ones that listened to me and provided a solution that met my criteria. The entire process with them was quite seamless, of a good standard and their service was very good.
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Great Solar Panel Installation

I was very happy with the whole process from quotation, to ordering and installation of my Solar panels using Green Sky Australia. Installation occured in 1 day only, without much disruption at all to our household. I was happy with how discreet the istallation is, with no exposed conduit visible. Panel wiring all done in roofspace, with wiring down to the Enphase Micros Inverters "Envoy" box (mounted on exterior wall) running behind brickwork inside the brick-vener wall.

The only small hiccup was getting the Enphase Microinverters to report power usage via the Enlighten app. Initially we needed to buy a booster to connect the Envoy box with our WiFi, but connection problem persisted. To Green Sky's credit, they came back twice until the system was working corrcetly, and we have had no problems since with this application.

Panel rating: 5/5
Inverter rating: 5/5
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Great company.

Great communication. Answered all my questions up front. The process was smooth. And the installation team was friendly and very professional. Would highly recommend.
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Nearly two years later, still going strong

Had my system installed in August 2020, left it a good while before writing this review to see how the system performed. It's been great. Keith from GreenSky was superb - I did extensive research and he was the only one prepared to come out and do a site visit and discuss the best options for my particular site.

Install was smooth, but I was a little wary of the amount of work the apprentice did, and got worried when i saw them storing kit on top of the solar panels in the truck.

Overall, the install job was completed with minimal fuss, and a very short outage in supply.

Panel rating: 5/5
Inverter rating: 5/5
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Very professional company. Very good customer service.

From Keith in sales through to Narelle in admin and Brad and his installation team they we very professional. The process went without a hiccup.

Supplier Reply:

Hi Martin,
We are so glad that we exceeded your expectations, and that everything went smoothly!
Enjoy your new, lower electricity bills, as well as knowing you are helping to save the planet.
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Redback

Great to deal with CAN DO people from start to finish.
Everything ran smoothly.
Would highly recommend Green Sky.

Supplier Reply:

Hi Koz,

You were a great customer, and we are so glad we exceeded your expectations! Enjoy having total control over your electricity with your battery.
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Excellent customer service

From the very first contact with Green Sky they were helpful and friendly. They explained all the processes involved and the types of systems they have giving us 3 options to choose from. The installers did a very neat job and the electrical inspection was carried out almost immediately after installation so the solar is now ready to benefit from.
I have no hesitation in recommending Green Sky for solar installations.
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Great service

From the start Green Sky were easy to work with, helpful, informative and courteous.
The installation appeared to be professional and neat even though our roof was fairly steep. The after sales and installation communications were friendly and informative.
I would definitely recommend this company for a solar installation.

Inverter rating: 4/5

Supplier Reply:

Hi Paul, thank you for your positive review! We are glad that we were able to exceed your expectations, and we know you will enjoy your savings from going green.
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Fantastic installation all issues were handled in a professional manner and they considered our concerns of shade from trees and adjustments were made . We are very happy with the end result.

Quote was informative and helpful
Installation was both tidy punctual
They tried to get a grid connection but we were knocked back by Ausnet

Inverter rating: 5/5

Supplier Reply:

Hi Rob,

We thank you for your review, and we appreciate your business.

We hope everything is running smoothly for you and you can see the savings off your bills.
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Great experience

Keith Buxton submitted a detailed quote for a 13.26KW budget system and one for a marginally better system utilising SolarEdge inverter and optimizers followed by a site visit.
Keith explained the pros and cons of each system with not a hint of pressure selling.
Identifying some shading issues we decided on the Qcells panels, SolarEdge Inverter and optimizers.
Installation team arrived on scheduled time and completed the installation same day (34 panels, 2 story).
The team (5 guys) were terrific, excellent job and mannerism.
Independent electrical inspection was booked; happening tomorrow and I am sure that is will pass with no issues.
I am very please so far and all indications suggest that I have made the right choice.

Supplier Reply:

Hi Boris,

Thank you for your positive review. We are so glad we exceeded your service expectations!

Enjoy knowing you are both saving the plant AND your wallet!
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Original Review on 07-07-2021:

Good service without the hard sell

Green Sky was responsive and professional throughout the sales, but to be fair so were the other installers I received quotes from. What set Green Sky apart was that I had more confidence that they were trying to quote the best system for my needs. For example, unlike others Keith advised against squeezing extra panels onto every available roof space as the cost of the additional racking, wiring etc would outweigh the increased production. In addition after they quoted and responded to my questions, Green Sky left me alone, unlike others who constantly (exhaustingly) followed up daily. Installation went smoothly after some unavoidable lockdown and weather-related delays. (One of the installers stayed back after the installation was complete to help an elderly neighbour fix their driveway gate which was kind of nice too.) Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Jon,

Thank you so much for your review.

We focus on customer satisfaction, and we are so glad to hear that you are happy with our service from start to finish!

Thanks again

7 months later we asked Jon: "Are you happy with the performance of your system so far?"

I purchased a Solar Analytics subscription in order to track the performance of my system, and according to their analysis the system had consistently performed as expected.
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Original Review on 06-11-2020:

Pre installation

The team at Green Sky Solar were very helpful and answered all my questions. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: 5/5

15 months later we asked Neil: "Are you happy with the performance of your system so far?"

The system has performed better than I expected.

My thanks to Green Sky Australia for there advice and professionalism. I would recommend them to anyone who is considering installing solar.
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I would recommend this installer A+++

I was recommended this installer by a work colleague and went ahead with a quote. At the same time I requested competitive quotations from other suppliers. Green Sky provided a quote said any queries come back to us. The other companies started pushy sales techniques such as ringing up badgering me and emailing saying when are you going ahead, threating price increases etc. Green Sky when I went back to them with a few queries modified the layout etc and made suggestions for a overall good consultation. We went ahead with Green Sky and they made the whole sale painless and organised installation a few weeks later.

The installation the electricians were very good and did a excellent job and even the inspector said he was even impressed by the standard of workmanship. Overall I would recommend Green Sky for your solar installation.

Panel rating: 5/5
Inverter rating: 5/5
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Green Sky thumbs up!

All round, a great team at Green Sky. Keith the Solar expert, Narelle the Customer Service Manager provided all the tech info, grid forms, prompt emails/documents to sign etc. The install team were fun guys who obviously enjoy what they do.
Panel rating: 5/5
Inverter rating: 5/5
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Great experience from the experts

We had a great experience using Green Sky Australia. Expert knowledge. On time on budget with great installation and customer service. Could not fault them
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Excellent job, kept to timelines and totally professional

Quote and sales process was transparent. Everything fully explained.
Installation was brilliant. Arrived on time, finished within the timeframe promised. No mess, no fuss.

After sales service was outstanding. All connections and paperwork completed within days of completion, inverter connected to my network, networking of the system and grid connection done straight away.

Inverter rating: 5/5

Supplier Reply:

Hi Peter,
Thank you so much for your positive review. We are so glad we exceeded your expectations. You have been a pleasure to deal with as a customer, and we know you will enjoy seeing some super low (maybe even negative) electricity bills over the next few months!
Thanks again
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Efficient, reliable and great value

I found the sales team at Green Sky to be helpful and informative without being pushy. The price offered was very competitive.
Green Sky were more than efficient in the installation process - they were actually able to bring the installation date forward. Despite a dismal day, the installers completed the process with a minimum of fuss and left the site clean and tidy. Follow up to date has been excellent.

Supplier Reply:

Hi Heather,

We are so glad you were happy with our service!
You were a pleasure to work with, and we can't wait for you to start saving money over summer as the weather improves!
Thanks again
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Flawless Service

There was a considerable time lapse between accepting my quote, to the actual installation. This was due to the Covid-19 restrictions. During this period, I was kept informed on the future installation date and any changes due to Victorian Government requirements along the way. The Green Sky installer was punctual and efficient with a wealth of knowledge. All in all, I was very happy with the customer service Green Sky Australia offered, including ensuring my grid connection after installation.

Supplier Reply:

Hi Anne-Maree,

We thank you for your patience this year through all the COVID delays and restrictions.

We're glad we could finally install your system, just in time for summer! Enjoy the savings, and thank you for your kind words.
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Outstanding Installation During Lockdown

Keith inspected the property and his advice was most helpful, which included advising the switch board needed upgrading - it was 40 years old. The quote was timely and competitive. The decision was made to increase the original 6.66 kW system to 8.88 kW. Panel layout was changed several times and always accepted by Keith with grace. The hardware selected was 24 x 370W Jinko panels and Enphase microinverters. Due to afternoon shadowing, the final layout of one array of eleven panels required four landscape and seven portrait, to maximise the generation.
The two installers, John and Andrew arrived on schedule. The installation was during lockdown, which meant the roof space could not be accessed. Despite this, only one conduit had to be run. All other wiring was concealed by lifting roofing iron and ridge capping, and the result was beyond our expectations. The position of the landscape panels required extra framing timber to secure the upper rails, which was carried out skilfully. This was a challenging installation, but John and Andrew worked without a break to complete it within the day, and then tidied up the site.
The installation was on Monday last week, and the inspection was on Thursday. Green Sky have organised the grid connection, and we now await the retailer to complete it.
I would recommend Green Sky Australia to any potential customer without hesitation.
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First class experience and highly recommended local supplier

I had wanted to get solar panels for a while, and while cost was a factor, just knowing who to choose and going through the gauntlet of the various suppliers just put me off. I ended up with Green Sky for a couple of reasons, mainly because they were local suppliers and their salesperson Keith was always happy to answer any queries without pressure. I did a comparison to 4 - 5 other suppliers too. I did find the ones that advertise extensively on TV, very pushy once they had your details. Green Sky were not the cheapest but they were not the most expensive either. I had the confidence to go with them because of the components they use and no-pressure.

Keith was very good explaining the panels and inverters they supply and which system was best for me. I ended up with 10kw Q-Cells and a Fronius 8 KW inverter. I also qualified for the $1,850 Solar Vic rebate which was nice. Installation took a day, and the two guys who did the install were very neat, and packed up all the packaging before they left. I did have to follow-up with the grid connection as my provider expects this done via their website, and not sending in forms, but once I queried this with Green Sky, they sorted it out quickly.

Installation was July, full connection to the grid was August, so my first full month feeding back into the grid was only the September billing. My last two power bills prior to solar panels was approx $300 per month. My September bill was only $74, so less than a quarter of what I used to pay per month! And this is in Melbourne with our not always pleasant Spring weather. Can't wait for summer! I have a north facing roof with no over shadowing so on a sunny day I'm getting great performance. Even on an overcast day, I'm still generating power.

So far, so very good.
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Great System at a good price point performing very well

From Keith visiting site and getting up on the roof to take readings with a meter to accurately design the PV panel layout, to the installation by Brad and his Apprentice Mitch, and the electrical inspection/paperwork, there is nothing I could fault with Greensky Solar.
Brad an Mitch did a sensational job at the install, neat and safe work, and this is coming from a fellow Electrician(Customer) who is very picky about neat electrical work.
The electrical inspection was exactly a week after completion of installation. Up and running in a week, unreal.
Paperwork went in to my energy provider quickly as well.
Keren and Matt in the Office, along with Keith the sales guy were great to deal with, answering all my queries along the journey.
The best part, the system is generating over 20kWh power most days(in September in Melbourne) and charging those batteries for night time use. On the best days, it has generated 34kWh. I am also exporting power on most sunny days. I will be possibly adding 2 more 3.5kWh batteries, once I get some data on production vs usage/feed in to grid.
I will be recommending Greensky to my friends who want Solar. Would do so for anyone on Solarquotes too.

Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 4/5

Supplier Reply:

Hi Geoff,

Thank you so much for your kind words! We always aim to exceed our customer's expectations, and to hear your satisfaction, especially from an electrical, is great.

Keep on enjoying those wonderful benefits of going green as we head towards the warmer months with even more daylight!
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Happy with my choice but a few glitches with installation.

It must be noted that the whole exercise was carried out during the COVID 19, so this certainly made things more difficult for Green Sky, but they coped well to get it installed as soon as possible without breaking any rules.

I chose Green Sky because I think they best understood my needs and came up with the most suitable configuration with 22 panels and Solar Edge inverter.. Their proposal was very straightforward and honest.

I recognised at the outset ( having spoken to friends who have installed solar) that roof tile breakage is a potential problem. I did not want to have broken or "repaired" roof tiles. So I bought a pallet of 24 tiles to have on hand as replacements. As it transpired, they used most of them, ie, about 1 breakage per solar panel. None of the suppliers, including Green Sky, quoted in a cost element for this ( worth about $70) or adequately warned of the risk.

I have since been up on the roof myself because of a different matter and noticed about half a dozen of the broken tiles had been left lying around on the garage roof ( which is a separate flat steel roof) out of sight. Such a small thing, but sloppy and thus the loss of 1 star.

Also, the installation required temporary safety barriers be put up on the roof for the duration of the job. This was done by a separate firm sub-contracting to Green Sky. I was given no previous advice of this and little notice of these people turning up. When the installation was completed they obviously turned up and removed them, but I was not told about this in advance, so one day the barriers are there and the next day they are not. Again, this is a small issue but really it is poor communication. This also contributes to the loss of a star.

Inverter rating: 5/5

Supplier Reply:

Hi Warwick,
Thank you for your review, and I am so sorry about the issues you encountered.
We had a longstanding relationship with the external edge protection company, and I am so surprised that they weren't in touch with you prior to both installing and removing the scaffold.
As for the spare tiles, I agree that it was definitely sloppy, and not to the standard that you would expect from Green Sky Australia. I will feed that back to the team to ensure they take more care in the future.
Thanks again for choosing Green Sky Australia, and for doing your bit to help save the planet.
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fantastic customer service

The whole process with Green Sky was so smooth from the initial on site visit through to start up.
Their customer service is amazing and very informative. The installers were prompt and the system looks great.
I am certainly enjoying my bills being a third of what they were prior (and it isnt even summer).
Would highly recommend.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Cheryl,

We are so glad to hear that your bills have been cut by so much, especially during winter!

Thank you very much for your kind words, and keep on enjoying those savings!
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Great team to work with!

Brad, Matt and everyone at GreenSky are a knowledgable team to work with. We'd had Keith come give us a quote and considered solar in early 2020 and then pandemic/lockdown pushed everything to the side. We liked his non-pushy, informational approach. GreenSky came around again this year and it turned out that solar + battery was a good proposition for us. Very happy with their flexibility, price point, quality/service and communication.

Supplier Reply:

Hi Sophie,

We are so glad you had a great experience with us, and thank you very much for your positive review!
You were a pleasure to work with as well :)
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