Huglo Solar Reviews
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About
Canberra's Huglo Solar was established in 2020 and offers solar and battery, EV charger and heat pump hot water installations across the ACT region.
Here's what Huglo Solar has to say about their firm:
"Huglo Solar: Your Energy Mate for a Brighter Tomorrow
At Huglo Solar, we don't just see ourselves as a service provider; we are your Energy Mate. As a 100% Australian-owned business, we're deeply committed to helping you improve your energy independence. Our team of solar + battery electricians, apprentices and customer service specialists are dedicated to guiding you through the evolving landscape of household energy management. We are local and serve the Canberra and surrounding regions.
Why Huglo Solar Stands Out:
- Expertise in Product Selection: We understand the local climate and have meticulously selected solar panels, inverters, and batteries that are not just good but the best. Our focus is unwaveringly on quality, ensuring your investment withstands the test of time and elements. You can view our recommended products here - https://www.huglo.com.au/products
- Customized Solar Solutions: Your home and energy needs are unique, and so should be your solar system. At Huglo, we design bespoke solar solutions, tailoring each component to optimally meet your specific requirements.
- Certified and Local Technicians: We pride ourselves on the quality of our installations, ensured by our team of certified local technicians. This not only ensures a seamless installation, but comes with a workmanship warranty of 10 years.
- Proactive Energy Plan Management: Our Huglo Electricity Plan Health Check is more than just a feature – it's our commitment to your ongoing savings. With access to every retailer in the market, we ensure you're always on the most cost-effective electricity plan. You can find out more here - https://app.huglo.com.au/
- Verified Customer Satisfaction: Don't just take our word for it; our customer satisfaction speaks volumes, our happy customer base is a testament to our customer care and service quality.
When you choose Huglo Solar, you're not just getting a solar system; you're embracing a complete energy solution tailored to your needs. We are here to support and empower you in your electrification journey, every step of the way.
Let Huglo Solar be your guide to a more sustainable and cost-effective energy future. Get a quote from us today and take the first step towards a brighter, greener tomorrow."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Huglo Solar.
Reviewers report paying: $13,318 - $35,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Huglo Solar Reviews (24)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 18
- 4 star 5
- 3 star 1
- 2 star 0
- 1 star 0
16 May 2026
11 May 2026
Great installer, good communication
Huglo solar provided a competitive quote for a Goodwe 16kw battery system, AC coupled since already 2 solar installs on site. Good communication in all the way from quoting thru to installation, keeping aprised of site inspection, install date.The electrician installer, had a small install problem on install date with inverter firmware update and I think the AC cable plug didn't fully seat in the inverter.
Full credit to him, arrived next day to sort the problems. Upon leaving on a Friday afternoon near 5pm there was still a small issue (nothing dangerous) with the invertor isolation switch on switchboard (acting as a 2 position switch instead of 3 position). He got about 2 mins away , turned around and revisited to resolve the issue.
Site left tidy
Battery rating: 5/5
15 April 2026
Nice and clean
Easy to deal with form quote to install. Left the place nice and clean with a good quality install. Very happy05 March 2026
This process was made easy : )
Thanks to the team at Huglo. Huglo provided the most competitive quote and made excellent recommendations. The team's communication was exemplary and the installation process seamless.24 February 2026
Excellent communication
Huglo were very professional throughout the whole process and organised everything with regards to grid connection, etc. One of their strong points is communication. They kept me informed of what was going to happen the whole way through the quotation, pre-installation and installation process and have also been helpful with questions now the system is up and running.Also, I'd like add that the SOLARQUOTE's system made finding reputable installers for quotes very easy.
23 February 2026
Competent Installer
Quote was given within acceptable timeframe.The team arrived on time. Installation was not done in rush which is good because quality is not compromised.
Overall customer service was not very good as I had difficulty communicating with the team. Most of my emails were not immediately answered or acknowledged.
Panel rating: 4/5
06 January 2026
Exceptional Company
What an amazing experience with this installer. Right from my first contact with Huglo Solar I had a good feeling about them. The Director, Tim struck me as very personable, knowledgeable, experienced and most importantly - genuine. Tim conducted the initial site visit which coincided with the day of the Sigenergy recall. Tim was able to fully appraise me of the situation and allowed me to make an informed decision to switch to a Sungrow system. Tim was able to bring forward the installation date which suited me. The installation team were very professional, courteous and respectful. I could tell that they were proud to be a part of the Huglo team and that their attitude and skills were a reflection of very good management. I couldn’t be happier with the final product. I wholeheartedly recommend Huglo Solar, what a great experience from start to finish.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
21 December 2025
Great service
We were really happy with Huglo’s service. They were very helpful in advising on equipment types, the quote was reasonable and had lots of useful information. The installation process went smoothly, and the team did a great job. The user manual and servicing recommendations pack they sent at the end was really comprehensive and full of good information.Highly recommended.
28 November 2025
All done professionally
Got quotes from Huglo for 3 different configurations and we decided to go with a middle capacity. Ther sale, recommendation and installation were all done professionally and with patience. All the forms/documents were completed by Huglo and installed as per spec. They even advanced the installation date to accommodate our travel plan in the busy period of year end. We installed a package of solar panels, battery, inverter & EV-AC charger. The App is really good with extensive options on real-time operations with pictorial & graphs, etc.
13 November 2025
Fantastic company to deal with, nothing was a problem.
Fantastic company to deal with, we were kept up to date through the whole process, customer service is excellent. Installers were great to deal with. Very happy with our solar system.31 October 2025
Would highly recommend
Very happy with Huglo from start to finish. Lee was fantastic at explaining the system and process and answered all of my many questions. The installation team were efficient, polite and respectful, they also cleaned up beautifully at the end of the day.Daniel has been great in keeping us informed and checking in regularly. We did have to wait nearly 2 months for the battery but that was a supply issue and was out of Huglo's control.
Overall a very smooth and pleasant experience.
We would highly recommend Huglo.
Inverter rating: 5/5
21 October 2025
Huglo, great company to deal with.
Huglo is a terrific company they installed our solar panels and now a battery. Their service has always been professional and delivered quickly. I would recommend this company to anyone who wants solar.Inverter rating: 5/5
16 October 2025
Seamless
A seamless installation by Dorji and crew. We had to make some adjustments mid-way to avoid asbestos sheeting but all was done quickly and effectively. The advice I obtained prior to installation allowed me to plan the size of the system and we now have a full battery and power to export. The final product fits neatly on roof and the wall below.14 October 2025
Happy with Huglo - too right!
All stages and steps in this process (from first contact to sign off) were trouble free and easy. I was expecting to be confused with technical detail and specialist speak. Not so - all communications have been in my language and all people I have communicated with have taken special care to ensure that I fully understood answers to my questions.The design, planning, offers of various options, discussions about cost and comparisons and pros and cons of the 3 options discussed were very clear and Huglo people were very patient with me.
The site visit and subsequent installation visits were enjoyable for me.
The installation team was professional, efficient, arrived on time and worked constantly from start to finish. There was no stopping for phone calls or conversations other than discussions of approach to the task and planning for and solving site problems.
The team was well integrated, were familiar and friendly with each other and the Supervisor appeared to me to be the first amongst equals (ie not an officious controller) and, consequently it was a harmonious and happy team.
At the end of the job all debris and materials were removed and the place needed no cleaning or tidying by me.
I can not fault Huglo in any way and will promote them when I am asked by neighbours and friends about how the process went.
The new installation is working really well. I have compared the performance of the old 5.9kW system which has been replaced by the new 11.875kW system and the difference is amazing. See photo below - please ignore the first one (mistake) and I cannot work out how to remove it.. The weather conditions on the day before the changeover and the full day following were essentially identical.
I couldn't be happier (or more impressed!)
12 October 2025
Huglo Solar are a truly excellent Solar organisation.
From the moment I first started a conversation with about my solar requirements with the Lee and the team at Huglo I knew I was dealing with a professional organization and not the usual run of the mill salesman. I had some more difficult requirements and it was clear these were not only understood but planned for correctly well in advance. My PM Chloe was excellent in keeping my informed about the process before and after the install. The installation team were excellent and did a really neat job with my work. To summarize I highly recommend Huglo solar for anyone serious about their energy independence.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 4/5
27 September 2025
More stars would have been appropriate
I had a fantastic experience with Huglo and could not recommend them more highly. It has been several months since Huglo installed my AIKO Solar and Sigenergy battery/EV charger system and I have been very satisfied with the installation and after sales service.After first contacting Huglo, Lee came out to our house to do an initial look around and to learn more about what we wanted. He spent lots of time with us and provided lots of relevant information. He was a great listener, explained the differences between different options and was never pushy (far from it!). Our quote was provided electronically and it was easy to work with Lee on a couple of minor changes before accepting it.
Lee also visited again for a final site inspection, then on install day everything went really well. There was one small issue with the installation which Lee and the team were happy to address promptly and at no cost to make sure we were satisfied.
When the system required its first software update I had some trouble installing it. I contacted Huglo and they were able to help me out remotely. Again it was dealt with very promptly and professionally.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
26 September 2025
Amazing team & quality at its best
After two days battling Mother Nature’s winds, the legends at Huglo Energy pushed through and delivered an awesome install today.Big thanks to the team for the hard work—how good does this setup look!
Running a Sungrow Inverter + Sungrow Battery paired with Aiko 475W Stealth Black Panels—clean, sleek, and ready to power on.
25 September 2025
Friendly and professional installers
From the initial contact of getting the quote all the way through to job completion, the Huglo team conducted themselves in a totally professional manner. Nick and his team arrived on time and kept the work area clean and tidy, and kept us informed of their progress throughout the project. I would highly recommend this company to anybody thinking of fitting a solar system their house.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
24 September 2025
Fantastic company and service
The team was very helpful and efficient. Their followup was great.Battery rating: 5/5
29 August 2025
Huglo truly great
Talking to them during the quotation phase gave me great confidence and I wasn't disappointed by the installation team, who were fantastic. A minor issue was resolved quickly and the system works great.02 August 2025
Top notch provider
I've just had a REAPower 20kW battery installed by Huglo. From initial contact, through planning, booking, answering my dumb questions and the install and follow up, Tim and the team have excelled. They were helpful in getting a product that suited my needs and the tech guys who did the install were efficient, polite, and effective - I have a working system! I received a follow up call and the offer of ongoing support with the app and in evaluating electricity providers.Couldn't be happier and I would unreservedly recommend Huglo.
15 July 2025
A complete package
This was a company that made the whole process a pleasure.The communication and options plus answers to questions helped make it easy to decide this was who I wanted to supply and install my battery and backup system, plus upgrade my meterbox. I can now say without a doubt I was right.
The team were efficient tidy and friendly. I would have no reservations at all with recommending this company if you want a high standard of work done.
Battery rating: 5/5
10 July 2025
High quality service and products
Lee took the time to explain things in detail. This company doesn't cut corners and everyone has been a delight to deal with, from the boss, to the reception to the installers.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
04 July 2025
Excellent service!
From the very first phone call to the final handover, Huglo made going solar a breeze. We had several somewhat unusual requests and the team worked with us to find the best solutions.1) Tim, our consultant, walked us through panel and inverter options in plain language, explained the pros and cons of each, and never tried to upsell. He offered us several options, explained their differences, and updated quotes aligning with our requests promptly.
2) They modelled our daytime loads and future plans and designed a system that maximises self-consumption (as we wanted).
3) The day of installation went brilliantly. The team arrived on time, kept the site clean, and completed the job quickly and efficiently. They gave a heads up when they needed to switch off our electricity and guided through the system after the installation.
4) Grid connection, meter upgrade and feed-in tariff switch were all handled behind the scenes, so we didn’t need to chase any forms.
Overall, we are very happy with our system. Huglo delivered exactly what they promised. We wouldn’t hesitate to recommend them to anyone in Canberra or beyond looking for a reliable solar partner.
Original Review on 20-07-2025:
Great installer: Now I can see in the dark!
Purchased a battery adding to a domestic three year old solar system. Good information before contracting; flexible with installation arrangements. Responsive to my inquiries during and post installation. Easy to deal with. Original ratingsPanel rating: 4/5
Battery rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5
10 months later we asked Andrew: "Are you happy with the performance of your system so far?"
Absolutely.