MJ Solar Solutions Reviews

Based on 154 ratings Aus Ranking

  • 5 star 57
  • 4 star 91
  • 3 star 6
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About MJ Solar Solutions, Solar Installers

MJ Solar Solutions
Platinum Partner
MJ Solar Solutions is a SolarQuotes Client (what does this mean?)
ABN: 65 150 662 098  ABN active since 01 May 2011 | Mjj's Electrics Pty Ltd
ACN: 150 662 098  ACN active since 01 May 2011 | Mjj's Electrics Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 315913C Mjjs Electrics Pty Ltd 

Reviewers report paying: $6,500 - $8,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

MJ Solar Solutions is a Solar Power Installation business based in Singleton NSW. Here are their reviews as submitted by visitors to SolarQuotes

MJ Solar Solutions Solar Reviews

Friendly and very professional installer

Very happy with the whole process from the friendly personal quote process with all my questions answered personally.
The team were very punctual, always tidy and very polite.
At this stage we are waiting for the new meter to be installed by AGL.
5 stars across the board. Love the fact that they came to our house to check how to install etc. Very professional, hands on.
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Solar Power Install -MJJ Electrics

Quote and site inspection was handled in a professional manner

Install was scheduled in advance and their team turned up on the agreed date and time

The work was not intrusive to the day to day household activities.

MJJ Personnel were polite, courteous and professional and left our premises clean and tidy.
Supervisor had excellent communication skills with their customer.

Work Weather delays were rescheduled and work completed efficiently.

Highly recommend their work.
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Low stress solar installation

Steve from MJJ Solar was the only salesman to offer to come to our house in person to assess the solar installation. He took the time to explain the various options available and answer any questions that we had. The quote was very similar in cost to the two others we received, but had more detail and we were more confident that it was right for us.

The installation date was a week before Christmas and everything went very smoothly. The installation team turned up on time, got the job done on a warm, humid day and left everything tidy. More importantly, everything worked just the way it was supposed to.

So far, after nearly 2 months, everything is working well. Our first electricity bill (only 25 days with the solar installed) is about 30% less than the same time last year. Hooray!
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Great to deal with, very helpful, fast installation.

They were very helpful. Organised everything including our existing solar panels. Show additional information

Great Company

From the salesman, installers, office girls they were all very prompt, well mannered and followed through with everything discussed. Show additional information

Knowledgeable and helpful all the way.

Early days so not sure what the system will provide yet. Very helpful company and smooth installation. Lovely people from sales to install. Show additional information

10kw system

So far so good install was done in under 2 whole days .
Only disappointing thing so far is the wifi is not yet connected due to a part they did not have in stock .
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Couldn't be happier...!

MJJs Solar were the only company to have someone come and visit our home and provide us with a proposal fully tailored to our property.

Steve, who we dealt with initially, was informative, personable and patient while we worked through the huge volume of information we had received before finalising our decision. Installation was quick and the system is performing so well already, we wish we had done this sooner! The admin team who took over for all the final arrangements were also wonderful and have taken care of everything for us.

Very happy to be supporting a local business and very satisfied with our solar system.
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MJ Solar

Great quality installer and customer service team. Installation was fast and professionally done. Have recommended MJ already to others. Look forward to seeing the results in my next power bill. Show additional information

Good installation. Dreadful Customer Service

We selected this supplier after obtaining suppliers from Solar Quotes. We did a lot of independent research and this company seemed to have the answers. Once we paid the deposit all questions we made were ignored totally. It was incredibly frustrating. When came time to install we got a series of questions that we simply could not answer and nor could we get responses to discuss. Eventually I managed to get in contact and demanded that we got our money back as my patience was exhausted.

He got things back on track quickly so we didn't cancel.

When the job was done the placement of the panels were wrong - we wanted some East and West and most North facing. They did them all North and very close to the edge of the roof. Cleaning will be a nightmare as we'll never be able to get to the middle panels.

Emails to discuss were simply ignored. Eventually I managed to contact them and he promised to get back to me and also to supply photos (it's a rental property pending our moving in). I also wanted to know exactly where the inverter had been placed as we expressly asked that it be placed in the garage out of the weather. On the basis of his promise I paid the account in full.

Sadly we've never heard from them again and this weekend discovered that the inverter was placed outside.

I've shown pics on a Solar Facebook page and the general feeling is that it's technically a good installation. We believe that they contracted the installation out and the people that actually did it seemed to care.

But we'd NEVER use them again as there are other installers that also do good work and actually communicate!
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Excellent initial site visit and clear detailed follow up quotation.

Site visit appointment was made within one week of request.
Site visit was thorough and detailed covering all questions.
Were able to comply with requested time frame.
Installation process was professional. Team were punctual, polite and tidy.
Grid conmection have initiated. Waiting for confirmation.
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MJ Solar Solutions

We were very happy with quotes, service and installation. Happy to talk on phone with any of our concerns. Show additional information

Professional and amazing customer service

Pure professional company with great sales and installation completed with great care Show additional information

Good to deal with!

Used MJJ Solar Installation.
Steve, the salesperson was brilliant. Answered every question I threw at him and there were heaps. He was very patient with me and found out the answer if he didn't know.
The office ladies were just as helpful! replied to emails promptly and were friendly and professional.
The installation crew were brilliant as well. Friendly, organised, punctual and efficient. Cleaned up any mess they made and took away any rubbish.
Overall, a very good experience. Highly recommend MJJ Solar Installation! Thanks Guys!
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Early thoughts

Only installed today but processes was quick and easy. Steve (salesperson) and the guys installing were all friendly and helpful and left the site tidy. Too soon to say how the system performs but on paper it is good value for money Show additional information

Friendly, professional honest straight people, both in the office and at install

Quoting process was excellent. The system was well explained and honestly delivered by the consultant Brett. Install was completed in a day, the guys were great. After install customer service first rate. Show additional information

Excellent service.

Quoting process included a couple of requested options - worked out well.

Installation very efficient - no problems during the install.

Customer service good - well organised and grid connection under way.
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Efficient, professional and knowledgeable

Sales person was very knowledgeable and explained the options fully.
Installation was painless. The installers arrived on time , were polite, did a very neat job and showed us the operation of the inverter. They were very polite and tidied up at the end
The supplier organized the grid connection which will be on 20th November.
Very happy with the whole process.
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excellent sales/disappointing customer service

Salesman came out on site explained everything and the process very professional
Waiting for quote for over 1 week rang to follow it up and appears an issue as it had been sent 3 attempts later we get quote thought maybe a follow up call a few days later for any questions might have highlighted the fact we had no quote
Installation date moved forward very exciting
Day of install we were going away happy for guys to work and left key to lock garage and instructions to leave key inside
Come home no key garage left unlocked 4 days no phone call to advise of issue
Followed up enquiring where key wax they've lost it offered to replace lock or cut new key fine but very annoyed garage not locked and we were not told
Issues setting up wifi get advised will be there next afternoon follow up call wont be till next afternoon all good waiting for 45 minutes contact to see where they are got held up on job advised office were to contact us no contact at all
Providing communication with customer is very important and unfortunately lacking in this area after the sale has been done
Wait now and hopefully the system will deliver results
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A great company to deal with

MJJ Solar were the only one's who offered to come and do a site inspection. The others just sent a quote by email. So MJJ was in front from the start. I liked the salesman, he spent 1.5 hrs with me explaining everything and seemed very genuine. I had further questions at a later date and these were answered also.

The installation went well. The team were punctual, very nice and left everything nice and tidy when they were finished.

The customer service has been great and they did submit all of the paperwork for the change to the meter. I have heard from my supplier but have yet to be given a date for this work to be completed.

Overall, a great experience! I was nervous about understanding everything, but found the solarquotes website very useful in helping me understand the process more.
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Very efficient no fuss no problems

Very good experience from first contact to completion of work. No problem or issues, even though weather was poor when the work was being done. Polite and punctual. Very happy with whole experience. Show additional information

Lowrie Review of MJ Solar

The sales / quoting experience was first rate. They actually came to site, met my wife and I and discussed the proposal before doing the quotation.

Installation was as quoted - in and out on the day they promised. Job site was cleaned up after

Great assistance in securing the gris connection
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Very professional & helpfull installers

Detailed,easy & accurate
Very polite, punctual,tidy & helpful with advise of product knowledge
Yes,very helpful
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Excellent job

The whole process from quote to installation and accounts was perfect and the app on the phone to check the system performance is also very good. Show additional information

No hassle Installation

Sales / quoting was timely and efficient discussing various options of system size and replacement of older panels
Installation was completed within a day. The crew were respectful and friendly, arriving on schedule and completing the installation efficiently and professionally. They were polite throughout. Testing was completed once a defective relay was identified.
Customer service was friendly and always informative organising warranties and grid connection efficiently.
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Excellent Company, Perfect Installation

The sales/quoting process was very good, friendly sales and office staff, not pushy, all question were answered.
Installation was completed on time and efficiently. All trades were polite and friendly. Site was left in a very tidy state.
Customer service was excellent, all paperwork was completed and energy company organised.
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Great job all round

Sales and service very informative and grid connection was organized Show additional information

Solar quote and Installation.

They came to the house for a inspection. Told me what I needed and explained what would be the process for installation.
Installation was on time, polite.
Thea did organise the grid connection
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Great service and advice

Sales quote was really thorough and the install was done in a day with no problems and the after service and follow has been excellent. Show additional information

Great service fast installation.

No pressure and listened to my needs. The installation went smoothly the team was polite arrived on time and tidied up the yard of all leftover materials.

They also organised the grid connection after the install, and were ready and willing to answer my many questions.

I am recommending this company to all whom want to have a smooth solar install.
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Fantastic Installer and an excellent system

The quote was done immediately upon request and the sale was quick and easy.
The install was very fast and tidy.
The customer service was fantastic. We didnt need to do a single thing.
I highly recommend MJJ'S Solar and Electrics.
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Very happy with the time the team took to explain the system I needed and was buying, they were very timely from the word go to install and I was very happy with the service and workmanship.

Set and forget they did everything and where very tidy Show additional information

10kw system installed mjjs

Quick install, tidy, look good, they know what they are talking about, highly recommend Show additional information

Fantastic excellent installer

The sales team were very helpful with all aspect of quoteing.

The installation were tidy and polite lovely young men, professional.

They did help with the grid connection all going well.

Thank you have told all my family and friends.
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Prompt, Polite, On Time, On Budget & Tidy.

Great Job done by the crew at MJJ Solar.

From initial inquiry to "up & running" everything happened with no issues. Several options were presented in "The Proposal" (quote) and they were happy to answer any questions and look at other alternatives.

On the day, the boys arrived on time, worked efficiently all day with a friendly nature, made sure every visible item was installed in an aesthetically pleasing manner using a level to regularly check horizontal & vertical.

They completed the installation by getting the system talking to the internet and then tidied everything up before they left.

The MJJ experts clearly knew their stuff. They recommended a SolarEdge package with Optimizers on each panel to improve performance which added a little to the cost but has proved to be well worth the extra.

The package is easily outperforming a friend's simple "string" system just down the road which has an almost identical roof layout.

The monitoring software that came with the SolarEdge Optimizer system, allowed the operation & performance of each individual panel and the overall system to be checked before the boys left the site, and the system was then monitored by the MJJ crew for a couple of days before they declared the installation complete.

A great confidence boost.

This same software allows me to follow the whole system (again down to the individual solar panels) over the internet in real time on my phone or PC from anywhere, providing instantaneous, medium & long term statistics.

I have even been able to download performance data (in 15min increments) to an excel spreadsheet for further analysis.
You couldn't ask for a better solution.

A great job by MJJ Solar .. Highly recommended.
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Competent obliging team.

Went for 3 quotes but only 2 replied and only one would come to the site to do a quote.
The installation was a competent, professional and neat result.
Customer service was always contactable, friendly and helpful.
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Easy process

Good product, well explained by sales person. Competitive price and reasonably prompt installation. Would recommend this firm. Show additional information

Great local company

Our installation was delayed due to inclement weather but once they arrived they worked quickly and efficiently. The installation is very neat and unobtrusive including the inverter. The checking and handover at the end of the day was comprehensive and left us feeling we had made a wise choice in selecting this system and this installer. Show additional information

10.5kW Solaredge MJJ solar install

Overall MJJ were good to deal with, friendly and did a good installation job.

We got a 10.5kW Suntec panel system with a 8kW Solaredge inverter with monitoring. On Sunny days we produce around 40-66kWh of energy and 29-40kWh on heavy rain/cloudy days. All panels are located on the Northern facing roof.

So far for Feb-Mar we can produce enough energy to cover our ducted aircon and still export up to 4kW of solar to the grid.

The monitoring is worth it as you can get a lot of power consumption info to help change habits etc. Thinking after a year we will have enough data to figure out if batteries would work for us but currently they seem too expensive to make sense for us.
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Great job. Timely installation.

Helpful information. Ready and able to answer questions. Ready to consider alternatives. Very good experience Show additional information
MJJS took the time to come out to my home, talked about my needs & wants.

I was able to get a system that i believe will suit my needs now and into the future.

on the day of installation the team arrived onsite on time, took the time to discus the scope of the work and exactly what to expect
Post installation site was left extremely clean and system operation was explained to me in detail.

Thanks for a good job guys!!!
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Excellent Job from quote to install

Excellent service from the quote through to installation. The quoting was clear and timely and clearly explained my options. The install was completed on the planned day and the team were all very professional. They set up the monitoring for and answered all my questions. I can strongly recommend MJJ's. Show additional information

Everything from quote to switch on went well. Thanks to the MJ Solar team. Can highly recommend

Sales and quoting process was well prepared and easy to understand. Options were carefully and clearly explained.

The installation team led by Paul arrived right on time, were neat and all very polite. A very professional and efficient team. At the completion they left our property clean and tidy

At the completion the system was explained to me and operation was demonstrated
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Great so far.

The initial visit was pleasant and informative. The salesperson was very personable and appeared knowledgeable (we knew very little). As a salesperson, he was far more impressive than the reps from the other two companies who visited. Because of our lack of knowledge and ignorance, we asked many questions over the following weeks, determined not to make a rushed decision. The salesperson and the technician were patient and provided information without making a recommendation. They followed up politely when we were slow to make decisions. They left the choice to us which, as novices, was at times frustrating. We would have liked a little more advice about the pros and cons of different combinations and options of panels and inverters.
We read and learned as much as we could from the Solar quotes website which was extremely helpful. Without it, we may have given up.

We have just paid the deposit, and wait to hear what happens next.
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Great Service & Installation

Sales and quotation process was great, very friendly & easy to talk to. Plenty of information supplied to make an informed decision. Installation guys were great, turned up when they said they would (rare these days), quick, little to no disturbance to us during the installation, very polite & cleaned up when completed. Customer service has also been great they have done everything including the rebate, great company to deal with. Show additional information

Professional from start to finish

very happy with the whole process, sales process was good, install very professional Show additional information

If you want Quality you Pay for Quality

MJJ'S were very quick to come out and inspect the site and quote, Brett was great as he was to the point and very factual recommending the system that suited our needs and budget.

When the team came to install the system it was a rather hot day which did not phase them and the quick time to install such a large system as well as remove our old system was fantastic, they even took the old system away at a very reasonable price where a lot of the other companies will not.

The team removed the old system and installed the new 33 panel system in 1.5 days and left my premises clean and tidy.

Because we had solar already we were up and running as soon as the team were finished on the second day and the monitoring system is great.

I had received cheaper quotes but as I have found over the years cheaper is not best as far as quality and performance.

I would strongly recommend Kurt and his team to anyone wanting a quality system and installation done.
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MJJs were great to deal with. They answered my many questions and were happy to work with my timeline and budget. I have had no problems and feel that I can go to them if I have any issues with my solar. Show additional information

Great Installation

Excellent customer service. Only quote that offered to meet on site and review our site before providing recommended set up. Smooth installation, date promised for installation met. Highly recommend ‘MJJ Electrical Show additional information
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