Sky Power Energy Pty Ltd Reviews
4.7
Leave a review Based on 56 ratings Aus Ranking
- 5 star 25
- 4 star 27
- 3 star 4
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.55
- System Quality 4.70
- Customer Service 4.73
- Installation 4.64
Timeline
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Based in Hoppers Crossing, Victoria, Sky Power Energy was established in October 2009, and in December 2019 transitioned to the Company 'Sky Power Energy Pty Ltd'.
Here are their reviews as submitted by visitors to SolarQuotes
Sky Power Energy Pty Ltd Solar Reviews
Highly recommended
Great experience. Polite and no hidden agenda experience. Great customer service. I only wish they give you more guidelines for grid connection. Show additional informationEasy to deal with
Dealing with Sky Solar was a pleasant experience. Charles was extremely helpful and very customer focused.The installation crew were a great bunch of guys who explained everything and nothing was too difficult for them.
Unfortuantely I'm not getting any rebate yet as Solar Victoria hasn't done their part yet. I got a call at 9 pm one evening and was asked to organise to let the person in to inspect the next day. That was not possible so I have to wait until the next time he's in the area. Some people need a lesson from Charles in how to look after a customer. Show additional information
Great Installation!
Sky Power had fantastic service. Charles was a pleasure to work with and carefully guided me through the process, explained all information, and showed outstanding customer service. He is extraordinary in that he personally cares for his customers and ensures that he uses a quality professional team. Sky Power also provides good old fashioned customer service, the type that doesn't feature much today, with care, professionalism and going the extra mile.The installers were very polite, charming, tidy and punctual.
From the beginning to end the process went very smoothly.
Most highly recommended! Show additional information
Neat installation, good people
Quote was quick and the required Solar system was explained in detail.Prompt installation, all installation completed in about 6 hours. Installer was great.
Customer service could not be faulted, very happy with project. Show additional information
Very Smooth Installation Process
Sky Power had fantastic service. Charles is very professional. He carefully guided me through the process, explained all information, and showed outstanding customer service.The installers were very polite. No mess after installation.
From the beginning to end the process went very smoothly.
Highly recommended Sky Power. Show additional information
Solar installation made easy
Two best things were: the company is local and the installer visited my property and did a roof and shade survey to enable optimization on my property.Charles, the owner, talked me through the whole process. He explained to me the need for optimizers on one of my roofs because of shading, and recommended 4000 watt panels to maximize output with minimum number of panels.
The whole process was completed without any sales pushy dialogue. I was given plenty of time to mull over a couple of options. I had three other quotes from other companies: none came close to the price and quality quoted by Sky Energy Solar.
The installation went smoothly without a hitch. The two installers arrived on time, were polite, tidy, most importantly the chief installer, Matt, was very professional and did a great job.
I have no hesitation in recommending this company: thank you Charles and Matt. Show additional information
Friendly service and great system.
l found Charles from Sky Power very friendly and helpful. Listened to what l wanted and gave me a great system for a very reasonable price. Would highly recommend Sky Power to anyone. Show additional informationSky Power Energy Review
Charles was most helpful answering all my questions fully and when I decided to progress he quoted the job fairly and there was no surprises later on.The installers were punctual and friendly and left no mess they left the place very tidy
Charles did everything he could to assist me with connection to the grid and helped me find a good deal with a supplier Show additional information
Overall perfect
Charles was a pleasure to work with. He made the whole process a breeze and helped me apply for the rebate. He was honest about the products he sold and provided the best advice on the system I needed. The installation team got the whole job done in a single day at the prescribed date of installation. Definitely recommend! Show additional information
System installed to roof configurations which was not great for solar but system working at capacity most of the time so very happy
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Charles is an excellent person
But.. The installation company is located in St. Kilda, not in West Melbourne. Took them 6 trips to install 22 panels on our home, many times late due to the traffic. System works fine and was inspected recently by the Clean Energy Regulator. Following faults were encountered:1) Array and inverter wiring not adequately protected from fauna. 2) DC isolator enclosure not suitably installed to prevent water ingress. 3) Cables and wiring not securely fixed to minimise movement (installation is located in a high wind area). Installer was contacted with no response. Had to arrange with a third party to fix the faults at additional cost. Would have been less expensive to engage the more expensive company in East Melbourne with an overall better (well earned) reputation. Show additional informationGrand people
Really nice people, worked efficiently and fully cleaned up after themselves Show additional informationGood deal
Good price, good seller, however installation is delayed due to weather Show additional informationPower from Sky
Charles from Sky Power Energy was help me with 6.6Kwatt Solar panel System quote and installation. We are happy with his professional work and service, the whole process happened exact time frame and smooth operated. Electrician installer team are friendly and they went through to show how solar generate power works. Show additional informationExcellent installation and Good Price
The service was very good, the installer gave the best price and visited personally for inspection. The engineer came for installation did a great job, would like to recommend for sure. Show additional information
These guys from Sky Power Energy were just great to deal with from the first visit, to installation and after installation. Very helpful in explaining the different types of systems out there. Would definitely recommend. Thankyou solarquotes and Sky Power Energy
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I wish to express my thanks, for providing an excellent and stress free experience installing my 5.9 kw system.
From the initial quote to completion, unable to fault, with my new Solar system you were able to address all my concerns and answer all questions in a professional and polite manner.
I had quotes from larger providers but found there customers service lacking just a sale, where you tailor made systems to individual needs.
Bradley Show additional information
From the initial quote to completion, unable to fault, with my new Solar system you were able to address all my concerns and answer all questions in a professional and polite manner.
I had quotes from larger providers but found there customers service lacking just a sale, where you tailor made systems to individual needs.
Bradley Show additional information
Sky power was great to deal with however, as this is a sole provider service no support was available when Charles took leave (for an extended period).
Aside from this Charles and sky power provided a great and informative service. I would recommend sky power as a solar provider. Show additional information
Aside from this Charles and sky power provided a great and informative service. I would recommend sky power as a solar provider. Show additional information
Charles at Sky Power Energy was fantastic sat down with us and discussed everything and gave me a system that produces fantastic results. Matt and team the installers A1 professional. I recommend Sky Power Energy to anyone.
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Charles from Sky Power made the process so easy and helped us pick the system just right for our circumstances
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Charles was able to answer all of Finn's 7 (or however many) pages of questions on the spot, with confidence and in detail. He came out himself to out house, and send out his installer (Matt) prior to installation for an inspection. The price quoted was cheaper than the other company for exactly the same product (Canadian Solar panels, Fronius inverter). To date we are still waiting for the inspection and paperwork to go through (about 3 weeks so far) but I understand that is largely out of his control. The monitoring system from the inverter indicates very good power production and our power retailer is showing that we are drawing negligible amounts from the grid during daylight hours, other than on the one overcast day we have had to date.
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Did not install in specific time frame..
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Charles is a fantastic sales person who came out to us to explain all about solar power. He answered all our questions. Charles told us what system would be best for our household and I wanted a system that would be future proof. Charles gave us a system that was great quality and price was great also. The installers Matt and team were absolutely professional and very experienced. My system is producing kilowatts way above average and this is what I wanted. Thankyou Charles, Matt and team. I recommend them to anyone who is looking to purchase a system.
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Great experience. Charles from Sky Power was brilliant to deal with. Listened to what we wanted and ended up saving money by going through Charles.
System running brilliantly. Installers brilliant. Hope to connect to grid soon to feed back into grid and save more money. Show additional information
System running brilliantly. Installers brilliant. Hope to connect to grid soon to feed back into grid and save more money. Show additional information
Only this supplier bothered to come out and give us a quote. Gave us the option of higher quality equipment - panels and inverter. Work carried out when booked. Courteous service.
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Charles listened to what I wanted and came up with exactly the same recommendation as another potential supplier. The difference in price for identical quotes being the main differentiator. Matt, who was the installer, could not have been more helpful and everything was fitted extremely neatly and the whole area cleaned before they left. He also was at pains to point out that we had bought a top of the line system - which if nothing else - made us feel better! The combination of the Fronius Primo 5.0 Inverter and 18 x LG Neon 330w panels (giving 5.94Kw) should ensure that our needs are easily met and once the power company starts to pay us for the excess generated I foresee savings in the region of $2500 pa, which means a payback period of about 4 years. None of this could have been achieved without the expert advice of Finn - especially over-sizing the system - and the expert installation of Matt who found a way of installing the 18 panels and still leaving reasonable access. Our thanks to all.
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Charles Zammit was a delight to deal with. We had our solar system installed within 3 weeks of our initial meeting and we were very happy with the quote that he provided. The installation crew were great guys and very easy to deal with. Very happy with the end product. Thank you very much, we are now on our way to greatly reducing our power bills.
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We found Charles to be honest and informative and is a local company. The electrical installers were very informative as well as they work for other companies as well and gave us a bit of an incite of who not to choose to buy from. We got prices from companies from the home show and they were really expensive as they tried to sell top of the range systems. With all the info I have researched I found 20/265 Watt Jinko MX panels and Fronius inverter to be a good quality and reliable system.We could of got away with a 4KW system but i like to add a bit more for eventualities, knowing power companies and Governments, that's not a bad idea. On a bright sunny day it produces well over 5KW, sunny day with high cloud cover 3.5KW to 4.2KW average out put.These readings were taken at about 1.00pm at peak performance. We have 10 panels facing north and 10 on the west side due to roof configuration. Charles gave us a few choices on different panels and prices from other tier 1 panel suppliers, so with a lot of research we chose Jinko MX and the Fronius inverter with a 10 year guarantee. This system will easy pay for it self in under 5 years, you really need to do your home work to get the balance right. I would like to thank Finn and his team for a fantastic web site and the hard work they do in compiling all this information, they are happy to help in all aspects. You can also get more info from the Choice website as well, that had panel testing results which was handy in choosing the right panels.
Would like to thank Charles and his team from Sky Power Energy for a great job well done, and i'm very happy with my choices I made. Show additional information
Would like to thank Charles and his team from Sky Power Energy for a great job well done, and i'm very happy with my choices I made. Show additional information
An addendum to a posting a couple of months ago.
The installation is 15 x 270 watt Canadian Tier 1 solar panels each connected to Enphase S-Series microinverters and then to an Enphase Envoy S-Metered 'gateway'. The Enphase Envoy is accessed through the Enphase MyEnlighten app in my iPad. The Envoy feeds into the internet via the wifi here, with the performance of the individual panels able to be monitored worldwide.
Though it took a couple of months to get it working properly, the final link in my ability to monitor performance was completed last week when the Jemena smart meter began to show both consumption and feed-in when the meter is accessed on-line.
During the period the system has been operating we have been able to determine the least costly (best) time to use the high load appliances such as dishwasher and washing machine and only use the gas fire to supplement reverse cycle air conditioning, particularly sitting around the 'fire' at night.
The cost savings in reduced gas and electricity from the grid are already apparent.
Summarised, at this stage very satisfied. Show additional information
The installation is 15 x 270 watt Canadian Tier 1 solar panels each connected to Enphase S-Series microinverters and then to an Enphase Envoy S-Metered 'gateway'. The Enphase Envoy is accessed through the Enphase MyEnlighten app in my iPad. The Envoy feeds into the internet via the wifi here, with the performance of the individual panels able to be monitored worldwide.
Though it took a couple of months to get it working properly, the final link in my ability to monitor performance was completed last week when the Jemena smart meter began to show both consumption and feed-in when the meter is accessed on-line.
During the period the system has been operating we have been able to determine the least costly (best) time to use the high load appliances such as dishwasher and washing machine and only use the gas fire to supplement reverse cycle air conditioning, particularly sitting around the 'fire' at night.
The cost savings in reduced gas and electricity from the grid are already apparent.
Summarised, at this stage very satisfied. Show additional information
The installation ended up taking more than double the amount of time quoted due to problems with scheduling of installers but the job was very well done. When the inspection was done the inspector commented on the high quality of the system we had purchased and the high quality and neatness of the installation. Overall we are very happy with the purchase process and the end result.
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Was great friendly communication and information from Sales rep, Manager and Installers. The Installers were quick and did an excellent job, very clean and the finished job looks great. Thanks SolarQuotes and Finn Peacock.
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Like everyone else, I really didn't know how I was going to choose which quote to go with, but in the end it was easy. Charles Zammit from Sky Power Energy took the time to explain everything. The system he chose for me was a quality one (based on the information on the SolarQuotes website) and a price that I expected and thought fair (based on SolarQuotes figures). The installers selected by Charles were reliable and cleaned up afterwards. I had a few leaks after a very heavy storm, and Charles and Mel promptly attended to the issue. I am so happy I finally have solar, and I couldn't be more pleased with the whole process. Deepest thanks to all involved.
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Charles promised and delivered a quality system at an excellent price.
From quote to install was only 4 weeks meaning we could benefit from our Melbourne summer and start making electricity quickly.
The installers were awesome, no mess left behind and our 20 panels were fitted to ensure the overall look of the property was not diminished in any way,
they also did a great job with the cable connections between the panels, inverter and main fuse box.
Our 5kW system consistently delivers an average 30kWH per day with a peak seen of 40.5kWH.
Would highly recommend. Show additional information
From quote to install was only 4 weeks meaning we could benefit from our Melbourne summer and start making electricity quickly.
The installers were awesome, no mess left behind and our 20 panels were fitted to ensure the overall look of the property was not diminished in any way,
they also did a great job with the cable connections between the panels, inverter and main fuse box.
Our 5kW system consistently delivers an average 30kWH per day with a peak seen of 40.5kWH.
Would highly recommend. Show additional information
Very smooth from cradle to grave!
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Used the "local blokes" They spent a lot of time to make sure we got it right.
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Appreciated the expert advice from Charles Zammit, plus very good and comprehensive quote, and most of all the installation was done within 2 weeks by excellent certified solar electricians. Charles personally supervised all aspects to ensure the process ran smoothly and on time. Price was very competitive and coupled with service from Charles and Issy from Eco Star Electrical made for a happy satisfied purchaser. The carbonTRACK installation enabled me to see clearly total electricity used, solar electricity generated, grid electricity used, solar electricity used and solar electricity exported. TOO EASY! At the moment 32% of my total electricity used was powered by my solar!!
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Still waiting for the Government people to connect to their grid. Have been advised that although the usage charge Is around 1.60 per kW hr, the refund for excess power generated Is around 5 cents per kw hr. Seems like a bit of a rip-off, but there you go! Got to love the government!
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Amazing customer service followed up with professional installation. Answered all of my questions, great product knowledge & took the time to explain solar to me so I completely understood my purchase. Kept me informed throughout the entire process & has kept in contact since install to make sure all is running smoothly. Couldn't be happier with this company & it's service. Everything ran smoothly from initial contact through to after installation care
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From start to finish the solar installation has been made a simple process. Very happy with the work that has been done and how quickly it has all been organised and completed. Can't thank Sky Power Energy enough!
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Charles from Sky Power was great, came to my house explained the system and the type and size he proposed and why.
Provided any information and detail I asked for and stayed in contact and updated me on when the installation was to happen.
Charles followed up the installation with another visit to check on the completed works.
Would recommend Sky Power to anyone who wishes to install solar.
The price was very competitive and quality products were used. Show additional information
Provided any information and detail I asked for and stayed in contact and updated me on when the installation was to happen.
Charles followed up the installation with another visit to check on the completed works.
Would recommend Sky Power to anyone who wishes to install solar.
The price was very competitive and quality products were used. Show additional information