Sky Power Energy Pty Ltd Reviews
Based on 56 ratings Aus Ranking
- 5 star 25
- 4 star 27
- 3 star 4
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.55
- System Quality 4.70
- Customer Service 4.73
- Installation 4.64
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Based in Hoppers Crossing, Victoria, Sky Power Energy was established in October 2009, and in December 2019 transitioned to the Company 'Sky Power Energy Pty Ltd'.
Here are their reviews as submitted by visitors to SolarQuotes
Sky Power Energy Pty Ltd Solar Reviews
Highly recommended
Great experience. Polite and no hidden agenda experience. Great customer service. I only wish they give you more guidelines for grid connection. Show additional informationEasy to deal with
Dealing with Sky Solar was a pleasant experience. Charles was extremely helpful and very customer focused.The installation crew were a great bunch of guys who explained everything and nothing was too difficult for them.
Unfortuantely I'm not getting any rebate yet as Solar Victoria hasn't done their part yet. I got a call at 9 pm one evening and was asked to organise to let the person in to inspect the next day. That was not possible so I have to wait until the next time he's in the area. Some people need a lesson from Charles in how to look after a customer. Show additional information
Great Installation!
Sky Power had fantastic service. Charles was a pleasure to work with and carefully guided me through the process, explained all information, and showed outstanding customer service. He is extraordinary in that he personally cares for his customers and ensures that he uses a quality professional team. Sky Power also provides good old fashioned customer service, the type that doesn't feature much today, with care, professionalism and going the extra mile.The installers were very polite, charming, tidy and punctual.
From the beginning to end the process went very smoothly.
Most highly recommended! Show additional information
Neat installation, good people
Quote was quick and the required Solar system was explained in detail.Prompt installation, all installation completed in about 6 hours. Installer was great.
Customer service could not be faulted, very happy with project. Show additional information
Very Smooth Installation Process
Sky Power had fantastic service. Charles is very professional. He carefully guided me through the process, explained all information, and showed outstanding customer service.The installers were very polite. No mess after installation.
From the beginning to end the process went very smoothly.
Highly recommended Sky Power. Show additional information
Solar installation made easy
Two best things were: the company is local and the installer visited my property and did a roof and shade survey to enable optimization on my property.Charles, the owner, talked me through the whole process. He explained to me the need for optimizers on one of my roofs because of shading, and recommended 4000 watt panels to maximize output with minimum number of panels.
The whole process was completed without any sales pushy dialogue. I was given plenty of time to mull over a couple of options. I had three other quotes from other companies: none came close to the price and quality quoted by Sky Energy Solar.
The installation went smoothly without a hitch. The two installers arrived on time, were polite, tidy, most importantly the chief installer, Matt, was very professional and did a great job.
I have no hesitation in recommending this company: thank you Charles and Matt. Show additional information
Friendly service and great system.
l found Charles from Sky Power very friendly and helpful. Listened to what l wanted and gave me a great system for a very reasonable price. Would highly recommend Sky Power to anyone. Show additional informationSky Power Energy Review
Charles was most helpful answering all my questions fully and when I decided to progress he quoted the job fairly and there was no surprises later on.The installers were punctual and friendly and left no mess they left the place very tidy
Charles did everything he could to assist me with connection to the grid and helped me find a good deal with a supplier Show additional information
Overall perfect
Charles was a pleasure to work with. He made the whole process a breeze and helped me apply for the rebate. He was honest about the products he sold and provided the best advice on the system I needed. The installation team got the whole job done in a single day at the prescribed date of installation. Definitely recommend! Show additional informationCharles is an excellent person
But.. The installation company is located in St. Kilda, not in West Melbourne. Took them 6 trips to install 22 panels on our home, many times late due to the traffic. System works fine and was inspected recently by the Clean Energy Regulator. Following faults were encountered:1) Array and inverter wiring not adequately protected from fauna. 2) DC isolator enclosure not suitably installed to prevent water ingress. 3) Cables and wiring not securely fixed to minimise movement (installation is located in a high wind area). Installer was contacted with no response. Had to arrange with a third party to fix the faults at additional cost. Would have been less expensive to engage the more expensive company in East Melbourne with an overall better (well earned) reputation. Show additional informationGrand people
Really nice people, worked efficiently and fully cleaned up after themselves Show additional informationGood deal
Good price, good seller, however installation is delayed due to weather Show additional informationPower from Sky
Charles from Sky Power Energy was help me with 6.6Kwatt Solar panel System quote and installation. We are happy with his professional work and service, the whole process happened exact time frame and smooth operated. Electrician installer team are friendly and they went through to show how solar generate power works. Show additional informationExcellent installation and Good Price
The service was very good, the installer gave the best price and visited personally for inspection. The engineer came for installation did a great job, would like to recommend for sure. Show additional informationFrom the initial quote to completion, unable to fault, with my new Solar system you were able to address all my concerns and answer all questions in a professional and polite manner.
I had quotes from larger providers but found there customers service lacking just a sale, where you tailor made systems to individual needs.
Bradley Show additional information
Aside from this Charles and sky power provided a great and informative service. I would recommend sky power as a solar provider. Show additional information
System running brilliantly. Installers brilliant. Hope to connect to grid soon to feed back into grid and save more money. Show additional information
Would like to thank Charles and his team from Sky Power Energy for a great job well done, and i'm very happy with my choices I made. Show additional information
The installation is 15 x 270 watt Canadian Tier 1 solar panels each connected to Enphase S-Series microinverters and then to an Enphase Envoy S-Metered 'gateway'. The Enphase Envoy is accessed through the Enphase MyEnlighten app in my iPad. The Envoy feeds into the internet via the wifi here, with the performance of the individual panels able to be monitored worldwide.
Though it took a couple of months to get it working properly, the final link in my ability to monitor performance was completed last week when the Jemena smart meter began to show both consumption and feed-in when the meter is accessed on-line.
During the period the system has been operating we have been able to determine the least costly (best) time to use the high load appliances such as dishwasher and washing machine and only use the gas fire to supplement reverse cycle air conditioning, particularly sitting around the 'fire' at night.
The cost savings in reduced gas and electricity from the grid are already apparent.
Summarised, at this stage very satisfied. Show additional information
From quote to install was only 4 weeks meaning we could benefit from our Melbourne summer and start making electricity quickly.
The installers were awesome, no mess left behind and our 20 panels were fitted to ensure the overall look of the property was not diminished in any way,
they also did a great job with the cable connections between the panels, inverter and main fuse box.
Our 5kW system consistently delivers an average 30kWH per day with a peak seen of 40.5kWH.
Would highly recommend. Show additional information
Provided any information and detail I asked for and stayed in contact and updated me on when the installation was to happen.
Charles followed up the installation with another visit to check on the completed works.
Would recommend Sky Power to anyone who wishes to install solar.
The price was very competitive and quality products were used. Show additional information