Tasmanian Energy Company Reviews

Based on 26 ratings Aus Ranking

  • 5 star 14
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.69
  • System Quality
    4.58
  • Customer Service
    4.85
  • Installation
    4.68

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About Tasmanian Energy Company, Solar Installers

Tasmanian Energy Company
Silver Partner
Tasmanian Energy Company is a SolarQuotes Client (what does this mean?)
ABN: 64 889 492 741  ABN active since 01 Jul 2016 | The Trustee For Tectas Trust
verified
ACN: 113 505 954  ACN active since 23 Mar 2005 | Pennicott Pty Ltd
verified

Reviewers report paying: $5,300 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Tasmanian Energy Company is a Solar Power Installation business servicing areas of Tasmania. Here are their reviews as submitted by visitors to SolarQuotes

Tasmanian Energy Company Solar Reviews

Great experience, very happy with sales and installation process

Very friendly phone calls, listened to what I wanted, fully installed within days of me accepting quote. Show additional information

New customer

I was happy with sales department. The installation team. No fuss just came in set up. Before i knew it. The new system is on the roof ready to go. Show additional information

Terrific Service and Installation

A big thank you to the team at Tasmanian Energy Company for great service, professional approach, and a quality system that is performing so very well. The quote was very good and the installer was professional, thorough and tidy. I couldn't be happier. Show additional information

happy customer

the process from start to finish was stressless. I was kept well informed and the installation was performed very professionally under trying conditions.A job well done. Show additional information

Very good customer service and efficient install

After a small hiccup initially, the quoting procedure was excellent and quick with a range of systems quoted and calculated payback periods presented in nice reports. We chose one of the cheaper systems to obtain a 6 year payback period. Overall, we are very happy with the product and install. The installation happened very quickly after agreeing on a quote. The panels look great installed and are neatly lined up with a high quality aluminium cover over the DC isolator. Ours is a two story house and the routing for cabling was not straight forward, but the installers came up with a nice solution which keeps the exposed conduit to a minimum and the cable run as short as possible. I had to replace a couple of screws into plaster with dedicated plaster anchors as these were loose immediately, but otherwise all was very neat and professional. We had a Solar Analytics system installed at the same time and the installers helped set that up and they filled out all paperwork for grid connection. We had a smart meter, so were producing solar on the day of the install! Many thanks for a great product and overall experience. Show additional information

Brilliant work by all involved.

Once we negotiated the equipment I did the research on everything went like clockwork. The sales side of things we went well and they kept me in the loop at all stages, even with upgrading to slightly larger panels as the suppliers had run out of the others. All this at no extra cost. The installers were great and really good to deal with. Very neat job and really tidy. As I already had a Smart Meter the connection was a breeze and I was in generating power within days. Show additional information

A very professional installer

From day one, quote to final installation, very good. Show additional information

At 80+

As a man in my late 80's I wanted to have a system that was quality, lasting as a legacy item on my home, offering value for money with no hassles or issues from start to finish. The sales representative from TEC was fantastic and sold me an additional 14 panels to my current 5kW system. The information was well presented, the call backs and communication was excellent and the dealings with council and survey was a simple process. I would highly recommend this company to anyone considering installing solar system from a true Tasmanian business. Thank you Jim

Supplier Reply

Dear Jim,
Delightful to read your review and thank you for your kind words.
I look forward to hearing the results back on your next power bill from Aurora.

Kind regards
Moreeta
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Sams review

Quoting was ok. Installation was tidy and polite. Yes they organise connection and installation.

Supplier Reply

Hi Sam,
Thank you so much for your review for us - it was lovely dealing with you and congratulations on your move to Tassie and enjoy the delights of the East Coast.
Warm regards
Moreeta
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New Installation, Excellent service, Reliable and affordable

Moreeta was great. Very professional and in constant communication with me. Explained various different configuration quotes of panels and inverters, with no pressure to purchase system. A very friendly and caring approach. Phone calls always returned when I called various times with questions. Moreeta was able to answer them all and would approach installers to clarify further information. When it came to installation, this happened a lot more quickly than anticipated.
Nick the installer was fantastic and quick under half a day to install, with system left up and running .
The 6.6 kw system has being working well, although I am still waiting for Aurora to install new smart meter.
Moreeta checked back in after install to make sure I was happy with installation.
I highly recommend Tasmania Energy Company to others for honest, reliable and great affordable pricing.

Supplier Reply

Hi Gabriela,
Thank you for your kind words, always a joy to share the experience of solar with our customers.
Enjoy the Sunshine!
Moreeta
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New installation

System was installed earlier this week, and not yet linked to the grid, so a little early to tell how reliable and effective it is. Installation took longer than expected partly due to mix up in our address, but the guys arrived as scheduled, were polite and did a good job.

Supplier Reply

Hi Richard,
Thanks again for choosing Tasmanian Energy Company it was a pleasure to work with you. Enjoy the sunshine a little more as it powers your home!
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Great Company To Deal With

Moreeta was great supplied me with variouse diffrent configuration quotes of panels and inverters and explained things very clearly and no pressure to purshase a system.
Nick the installer was absolutely fantastic took a lot of time making sure that the panels looked and fitted the best way possiable on the roof.
We tried to have a smart meter installed and nick to his credit spent ages trying to get it to work but it turned out that are wifi signal was to weak for it to work.
Moreeta checked back in after install to make sure we was happy we are with the install but are waiting for Tasnetwork to change are meters over so we can turn the system on.
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An Installer, Prepared To Listen To What I Wanted, And Accommodate My Wishes, Accordingly.

The sales/quoting process was excellent. I few options were considered before settling on the final installation, with rapid amendments made to the quote, and emailed to me quickly. Because of the particular nature of the job, (the roof it was being installed on), The job was expected to take longer than normal, and an additional cost to the labour was added for the extra time taken. The installers were polite & punctual, arrived on time, and took all day to do the job. A slight change to the configuration of the panels was necessary. The installers gave me a figure of extra cost to do this. I agreed and they went ahead with it. (I was actually invoiced $50 less than expected). It looks a good neat job, to me. I was expecting connection by last Wed., but contacted TasNetworks to ask what was happening. I was told they hadn't received the EWR. I am still waiting for this to be resolved. (A few years ago, I had solar installed on another residence, and had similar "duck shoving" between TasNetworks) Show additional information

Went smoothly

Easy to understand, genuine salesman. One stop shop who supplied us with air con and hws as well as Solar Show additional information

Wonderful straight forward understandable advice

I have had over the last twenty years purchased three solar systems, installed on three different private homes.
The Tasmanian energy Company experience exceeds the other two purchases by a very large margin.
I was very impressed with Moreeta's practical advice and understanding of my requirements, I accepted her easy to understand quote within half a day because I had complete confidence in what she had told me.
The installation was incredibly quick, under half a day and most importantly unlike previous installations the installer left no debris on the roof and removed all the various packaging
The 6.0kw system has worked from the day of installation although I am still waiting for Auroa to install a new meter. On a good day the system is generating 25KW + which is above my initial expectations and currently spinning my meter backwards!
All in all an enjoyable process managed by an experienced professional. I have no hesitation in recommending Tasmanian Energy Company as a solar company with integrity.

Supplier Reply

Hi Kim,
thanks for taking the time to do a review and sharing your confidence in our company and service. Love it. Happy customers make the process all the more.
Cheers
Moreeta
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Excellent sales person

The sales person explained everything you needed to know
Installation went like a well oiled machine, in and out in 3.5 hours
Could not complain about anything would highly recommend.
Thank you
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Very pleased with the installation

Firstly Matt the on road quoter was great, he really knew his stuff and had uploaded an aerial view with panels on the picture, he had a very detailed quote ready for us to view when he arrived. He was also helpful in the negotiating process as we were down to two suppliers. Installation took all day but the guys were careful on our tiled roof and did not break one tile, they were polite and there was no mess left behind. They did have an issue with the Sunny Boy registration process but they said it was normal. The paperwork was lodged the following day with power supplier.We are still waiting on Aurora to contact us regarding connection a week later but this is not the installers fault. I would thoroughly recommend Tasmanian Energy Company for your solar Show additional information

Great service as we are on the mainland

They contacted us after I went on your site for a quote.
They were very helpful and everything went smoothly
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Solar a must be

Sales person was friendly and knowledgeable. So as the installers. They worked fast in a team. It was professional. Only downsize was administration office had little communication with ground staff. Show additional information

Great service from sales person and installer. Nothing was a problem at all.

Everything went very well from start to finish. They explained how it all worked and all good.

Supplier Reply

Hi Tracea,
Thanks for the review it was a pleasure doing your work for you in the beautiful location of the East Coast of Tassie.
Enjoy the summer sun!
Cheers Moreeta
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Great Service, Great Product and Best Pricing

Having a home and holiday let house at Stewards Bay we were delighted that Moreeta was happy to come to site to access our power needs, work with shading issues and best panel placement. The service was second to none and the recommendation to use optimisers and move to Tariff 93 made for excellent outcomes. Our winter bill last year was just under $1800 and this year was $282.04 which was amazing. TECTAS took the time to look at our bill and find the best solution at great value for us. Then the install was underway in a very smart fashion. The system costs were significantly less than the competition for the same products, and I was not pressured just presented with the facts and options. This company went above and beyond on so many levels.
I would highly recommend this company to others for honest and reliable pricing and service. The electrician who installed our system with his offsider who was also an electrician was neat, careful and took the time to explain the inverter and set up our app - 10/10
Great experience and thanks to all the team from Tas Energy Company.
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Best price, best service

Out of 3 requested quotes, Tas Energy were the only company to actually look at the property and discuss options. The others just forwarded over generic quotes and didn't make contact at all. They also discussed what size system would be best for my installation, as opposed to just providing a costs on the system size I requested. Per kW, costs were approximately $1k, as opposed to the others which were about 50% larger than that. Customer service was good, and everything behind the scenes were sorted out by them - I didn't have to do a thing. Show additional information

Excellent customer service, very quick and thorough installation!

I came across Tasmanian Energy Company through the Solar Quotes website as I was looking for a good local solar provider in Hobart.

Moreeta Pennicott, the Manager of Tas. Energy Company came to my home and provided a very thorough onsite assessment of my energy needs and where the best placement of solar panels could be to maximise efficiency of sun position for output. She was upfront, clear and warm in her approach, provided excellent customer service and really listened to my needs to make sure the solar panels and inverter choices were the best options for both my budget and longevity of the system, particularly with the inverter as this is such a crucial part of the solar system.

I preferred Moreeta’s approach to the other solar companies who gave me quotes as she was not heavy handed with her sales tactics, and I felt comfortable and confident in my decision to go ahead with product choices and installation.

Moreeta helped me organise finance through a short-term loan with a company she recommended which took a lot of the leg-work out of this process.

When it came to installation, this happened a lot more quickly than I’d anticipated and the installers were fantastic and provided another assessment of best placement of the panels on the day, and my system was up and running on the same day as the installation began.

I highly recommend Tasmanian Energy Company to anyone in Tassie considering solar installation for their property, as their customer service, product knowledge and choice of installers is excellent, and I have been extremely happy with all of my dealings with them from the start to finish of my solar installation process!
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5 KW sysrem by Tasmanian Energy Company

From the quote, back up information and installation, Tasmanian Energy Company were very professional, easy to deal with, and satisfied all our requirements. Well done. Show additional information

Satisfied customer

Tasmanian Energy Company put in a lot of time working with us to find the best system for our needs. We asked a lot of questions and Tasmanian Energy Company came up with the answers to allow us to make an informed choice before we finally chose the right combination of products. The installers arrived as notified and were polite, professional and installed the system with no fuss. Overall we were very happy with customer service. Show additional information
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