Tasmanian Energy Company Reviews

Based on 14 ratings Aus Ranking

  • 5 star 4
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.57
  • System Quality
    4.36
  • Customer Service
    4.79
  • Installation
    4.62

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About Tasmanian Energy Company, Solar Installers

Tasmanian Energy Company
Tasmanian Energy Company is a SolarQuotes Client (what does this mean?)
ABN: 64 889 492 741  ABN active since 01 Jul 2016 | The Trustee For Tectas Trust
verified
ACN: 113 505 954  ACN active since 23 Mar 2005 | Pennicott Pty Ltd
verified

Reviewers report paying: $5,300 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Tasmanian Energy Company is a Solar Power Installation business servicing areas of Tasmania. Here are their reviews as submitted by visitors to SolarQuotes

Tasmanian Energy Company Solar Reviews

An Installer, Prepared To Listen To What I Wanted, And Accommodate My Wishes, Accordingly.

The sales/quoting process was excellent. I few options were considered before settling on the final installation, with rapid amendments made to the quote, and emailed to me quickly. Because of the particular nature of the job, (the roof it was being installed on), The job was expected to take longer than normal, and an additional cost to the labour was added for the extra time taken. The installers were polite & punctual, arrived on time, and took all day to do the job. A slight change to the configuration of the panels was necessary. The installers gave me a figure of extra cost to do this. I agreed and they went ahead with it. (I was actually invoiced $50 less than expected). It looks a good neat job, to me. I was expecting connection by last Wed., but contacted TasNetworks to ask what was happening. I was told they hadn't received the EWR. I am still waiting for this to be resolved. (A few years ago, I had solar installed on another residence, and had similar "duck shoving" between TasNetworks) Show additional information

Went smoothly

Easy to understand, genuine salesman. One stop shop who supplied us with air con and hws as well as Solar Show additional information

Wonderful straight forward understandable advice

I have had over the last twenty years purchased three solar systems, installed on three different private homes.
The Tasmanian energy Company experience exceeds the other two purchases by a very large margin.
I was very impressed with Moreeta's practical advice and understanding of my requirements, I accepted her easy to understand quote within half a day because I had complete confidence in what she had told me.
The installation was incredibly quick, under half a day and most importantly unlike previous installations the installer left no debris on the roof and removed all the various packaging
The 6.0kw system has worked from the day of installation although I am still waiting for Auroa to install a new meter. On a good day the system is generating 25KW + which is above my initial expectations and currently spinning my meter backwards!
All in all an enjoyable process managed by an experienced professional. I have no hesitation in recommending Tasmanian Energy Company as a solar company with integrity.
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Excellent sales person

The sales person explained everything you needed to know
Installation went like a well oiled machine, in and out in 3.5 hours
Could not complain about anything would highly recommend.
Thank you
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Very pleased with the installation

Firstly Matt the on road quoter was great, he really knew his stuff and had uploaded an aerial view with panels on the picture, he had a very detailed quote ready for us to view when he arrived. He was also helpful in the negotiating process as we were down to two suppliers. Installation took all day but the guys were careful on our tiled roof and did not break one tile, they were polite and there was no mess left behind. They did have an issue with the Sunny Boy registration process but they said it was normal. The paperwork was lodged the following day with power supplier.We are still waiting on Aurora to contact us regarding connection a week later but this is not the installers fault. I would thoroughly recommend Tasmanian Energy Company for your solar Show additional information

Great service as we are on the mainland

They contacted us after I went on your site for a quote.
They were very helpful and everything went smoothly
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Solar a must be

Sales person was friendly and knowledgeable. So as the installers. They worked fast in a team. It was professional. Only downsize was administration office had little communication with ground staff. Show additional information

Great service from sales person and installer. Nothing was a problem at all.

Everything went very well from start to finish. They explained how it all worked and all good.

Supplier Reply

Hi Tracea,
Thanks for the review it was a pleasure doing your work for you in the beautiful location of the East Coast of Tassie.
Enjoy the summer sun!
Cheers Moreeta
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Great Service, Great Product and Best Pricing

Having a home and holiday let house at Stewards Bay we were delighted that Moreeta was happy to come to site to access our power needs, work with shading issues and best panel placement. The service was second to none and the recommendation to use optimisers and move to Tariff 93 made for excellent outcomes. Our winter bill last year was just under $1800 and this year was $282.04 which was amazing. TECTAS took the time to look at our bill and find the best solution at great value for us. Then the install was underway in a very smart fashion. The system costs were significantly less than the competition for the same products, and I was not pressured just presented with the facts and options. This company went above and beyond on so many levels.
I would highly recommend this company to others for honest and reliable pricing and service. The electrician who installed our system with his offsider who was also an electrician was neat, careful and took the time to explain the inverter and set up our app - 10/10
Great experience and thanks to all the team from Tas Energy Company.
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Best price, best service

Out of 3 requested quotes, Tas Energy were the only company to actually look at the property and discuss options. The others just forwarded over generic quotes and didn't make contact at all. They also discussed what size system would be best for my installation, as opposed to just providing a costs on the system size I requested. Per kW, costs were approximately $1k, as opposed to the others which were about 50% larger than that. Customer service was good, and everything behind the scenes were sorted out by them - I didn't have to do a thing. Show additional information

Excellent customer service, very quick and thorough installation!

I came across Tasmanian Energy Company through the Solar Quotes website as I was looking for a good local solar provider in Hobart.

Moreeta Pennicott, the Manager of Tas. Energy Company came to my home and provided a very thorough onsite assessment of my energy needs and where the best placement of solar panels could be to maximise efficiency of sun position for output. She was upfront, clear and warm in her approach, provided excellent customer service and really listened to my needs to make sure the solar panels and inverter choices were the best options for both my budget and longevity of the system, particularly with the inverter as this is such a crucial part of the solar system.

I preferred Moreeta’s approach to the other solar companies who gave me quotes as she was not heavy handed with her sales tactics, and I felt comfortable and confident in my decision to go ahead with product choices and installation.

Moreeta helped me organise finance through a short-term loan with a company she recommended which took a lot of the leg-work out of this process.

When it came to installation, this happened a lot more quickly than I’d anticipated and the installers were fantastic and provided another assessment of best placement of the panels on the day, and my system was up and running on the same day as the installation began.

I highly recommend Tasmanian Energy Company to anyone in Tassie considering solar installation for their property, as their customer service, product knowledge and choice of installers is excellent, and I have been extremely happy with all of my dealings with them from the start to finish of my solar installation process!
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5 KW sysrem by Tasmanian Energy Company

From the quote, back up information and installation, Tasmanian Energy Company were very professional, easy to deal with, and satisfied all our requirements. Well done. Show additional information

Satisfied customer

Tasmanian Energy Company put in a lot of time working with us to find the best system for our needs. We asked a lot of questions and Tasmanian Energy Company came up with the answers to allow us to make an informed choice before we finally chose the right combination of products. The installers arrived as notified and were polite, professional and installed the system with no fuss. Overall we were very happy with customer service. Show additional information
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