VoltX Energy

VoltX Energy Reviews

4.6

Based on 225 ratings 2 Reviews removed

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About

VoltX Energy: Your Trusted Partner in Solar and Battery Storage Solutions
VoltX Energy, based in Sydney, NSW, is one of Australia’s leading providers of advanced solar and battery storage solutions focused on the affordability and accessibility of battery systems. We combine cutting-edge technology with a team of skilled experts who work closely with homeowners to assess their energy needs and create the ideal power solution.
Our Flagship Product: VoltX Neovolt Home Battery System
The VoltX Neovolt Home Battery System utilises the safest Lithium Iron Phosphate (LiFePO4) technology, engineered to store energy and provide reliable power when it's needed most. This system helps homeowners achieve energy independence by reducing energy costs, providing backup in case of power outages, and shielding homes from rising energy prices.

 

Reviewers report paying: $3,999 - $9,100 for depending on hardware choice and installation difficulty ( how is this calculated? )

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VoltX Energy Reviews (225)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.8/5

Value for money

4.7/5

Quality of System

4.6/5

Installation

4.5/5

Customer Service

  • 5 star 155
  • 4 star 52
  • 3 star 5
  • 2 star 2
  • 1 star 11

Dismal customer service and non compliant install

Decided to go with voltx to ensure RTI was achieved quickly.

From the get go, red flags were popping up. From quoting 6.5k for a 30kw to hitting approximate install date 3 months later. I had no communication for the company and after wasting hours on the phone trying to get a hold of someone to speak to found out install would be delayed by another 2 months. Company offered upgrade to 50kw with 5kw free of charge for which I was grateful, only to find they were selling that system in NSW for 4k.

Then chop shop (apprentices and TA's) installers arrived at site. Didn't install products because they needed another part. Then waited another 2 weeks for a separate install team, this time admittedly all 1st year apprentices.

Install is non compliant, customer service is non existent and now because of their delays if I chose to go with another supplier I would of missed out on the large energy rebate.

I lost out on $1600 of lost wages to facilitate the install and barely any reimbursement came from voltX.

My advice is avoid this company at all costs. Choose another budget brand

Battery rating: 3/5
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Happy with installation and battery

Our experience with VoltX Energy was good. The installation team was efficient and took care of the setup without any trouble. The battery system has been doing its job since it was installed, and we haven't had any complaints.
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Awesome Job!

VoltX Energy just finished setting up our home storage and the workmanship is spot on. The electrician did a great job keeping the cabling neat and tidy, which makes a huge difference to the overall look in the garage. They took the time to walk us through the app setup before leaving and made sure everything was tracking correctly. It’s a relief to see the system finally running. Plus, they actually cleaned up after themselves once the work was done. Very happy with how the whole process was handled.
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Happy

VoltX Energy just finished setting up our battery and the whole process was very good. The installation team got the unit mounted and the electrical work sorted without any hassle or delays. They were efficient, kept the workspace tidy, and made sure the system was ready to go before they headed off. It’s a relief to have the home storage active without having to deal with any stress or complications.
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Excellent affordable battery system

VoltX Energy just finished setting up our system and the quality of the work is top-tier. The installers were clearly focused on the details, keeping the setup tidy and making sure everything was mounted properly. It’s a relief to see a technical job handled with that much care. The batteries are performing exactly as expected and the team answered every question we had about the operation. If you value a neat installation and attentive service, they’re a solid choice.
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Solar battery

Customer service if number 2 than no one number 1 including both the sale persons and installer. The product very good, I am very happy with VoltX Energy
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Great Experience

Very clean Install, Quality
Cleaned up after install and found no issues.
Very good communication
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Good value , good service

I recently had voltx install a battery (28kw with 10kw inverter). Not only was their price competitive and the sales person willing to answer my questions, the installation team arrived when scheduled and did a neat and thorough job. They also explained how everything worked, the app usability etc. only a few days in but very happy so far with the overall service and offering from voltx.
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Excellent service from pre-sales to installation

Great experience with VoltX for our solar battery installation. Excellent pre-sales support, clear communication, and a smooth professional installation process. Very happy with the overall service — highly recommended.
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Quick and easy

The timing it went from quote, confirming and installing was amazingly quick.
Installation team was happy to listen to what was the best option for us and accommodate where possible.
CS team was quick to respond and follow up - sometimes too pesky when I wasn't ready yet but better to have contact than none.

Battery rating: 5/5
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A Great Team!

VoltX Energy just finished setting up our new system and the quality of the batteries is great. The installation team did a very tidy job with the wiring and made sure everything was mounted neatly. It’s a relief to have the energy storage up and running now. We had a few questions about the technical side of things while they were here, but the installers were attentive and took the time to explain how it all works. And they even made sure to clean up the workspace before heading off. Overall, it's been a positive experience getting this tech into the house.
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Outstanding experience

Great price, excellent service, everything was exactly as promised, 10/10. I'm loving my new battery!
Inverter rating: 5/5
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Nightmare level purchase with no support

This is a nightmare level purchase. I paid initial deposit August 2025. It took them 7 months to get it installed eventually in April 2026 after many chase up. My friend, on the other hand, had his installed within 4 weeks and price was very competitive. I wouldn't worry too much if installation went well. This is just the beginning unfortunately. On the installation day, installer refused to connect our hot water system to battery. Voltx backed them up and requested extra $200. I sent all pictures including meter box, solar inverter etc to them at the beginning and it is absurb to ask for additional for something that is part of standard house. They admitted it's sales issue not calling the fee in contract but still insist charging me extra for what I consider a standard installation. Contract means very little to them. There are other major issues too. Solar doesn't charge battery. It sells directly to grid. Part of the house doesn't run on battery. Installer just left without completing the installation and I let voltx know immediately. It took them another 4 weeks to send someone on-site to have a look. In the meanwhile, they keep asking me to sign completion of, pay for invoice. Unethical and bad management.

I wouldn't recommend them to anyone. I wish I could give a zero star if allowed
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Fantastic installer

Great price, on time delivery and great workmanship.
Thank you VoltX

Battery rating: 5/5
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A reputable Australian Company

My experience with VoltX Energy was positive from signing up to installation. Both sales team and installers did take care to answer my questions and install new system according to my preferences. Despite time constraints and a temptation to take short cuts the installers did manage to achieve an installation that I was happy with in terms of location of inverter, batteries and running of cables. The overall installation is tidy and professional. I had some difficulties with batteries communicating with the inverter for the first week. In the process of trouble shooting the system started working correctly. I've enjoyed a fully operational system now for a week and am very impressed with it's performance. Watching the management system through the app gives great insight and understanding. I can't fault it, the management algorithm is excellent.
It would be fair to say I'm a happy customer and would recommend Voltex energy as a reputable Australian Company.
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Original Review on 06-07-2025:

Relatively low cost battery installation

I installed 5Kw of panel 5 years ago, so costs etc relate only to my recent battery installation. I had considered a battery before the federal rebate and found it uneconomical. I explored a battery again after the rebate was announced, but the conclusion was the same until I came across Voltx.
LG, a big name respected battery provider, had a major recall, so I figured it can happen to any of them and who knows how any of the batteries will perform, or how long they will last, so I went with Voltx at just over half the price of the big names. The installation went smoothly and was very tidy. I may regret it, but then again, I may not.
Original ratings

Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Harry: "Are you happy with the performance of your system so far?"

The Voltx branded NeoWatt battery has performed faultlessly, such that I regret not doubling up from 10 to 20kWh. I already had panels installed in 2019.
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Very happy

VoltX Energy just finished putting in our home storage and the quality of the work really stands out. The electrician took the time to keep the cabling tidy and made sure the unit was mounted exactly where we wanted it. It’s rare to find a crew that actually cleans up after themselves these days, but they left the area spotless. The workmanship is solid and the system is already performing exactly as expected.
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Solar from VoltX

VoltX Energy just finished getting our system up and running, and the speed of the whole process was impressive. The installation team arrived on time and worked through the setup without any wasted effort. They were clearly experienced with the hardware, especially when it came to the technical configuration and making sure the wiring was tidy. Everything was left clean once they finished, and the system is performing exactly as expected. Pricing was competitive too, which made the decision easy. It’s a relief to have the home storage ready to go.
Battery rating: 5/5
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Perfectly working system at low cost

VoltX Energy just finished setting up our battery system with tremendous care for the quality of the technical work and every detail.
The low cost of the system amazed my friends and family. It performs perfectly and all our solar panel energy is captured and used in the evening hours when the cost of network power is highest. With 5.4 kW solar system, and now well into the winter season, we cover about half of our fully electric heating and cooking energy needs. It will be 100% in the summer. It will be even better when we add more solar panels.
In my calculation, the payback time for the system is about 3-4 years, with benefits extending much longer. I am discussing with our daughter’s family in Fisher, ACT to purchase a second VoltX system for their house.
The installation team were great to deal with; they worked efficiently with great attention to detail, ensuring in every step that the work is of highest standard, and not sparing their time and energy to deliver a perfect result.
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Fantastic Installation

VoltX Energy just finished setting up our home storage, and the quality of the installation really stands out. The wiring and mounting are remarkably neat, which isn't always the case with these types of projects. The electricians were clearly focused on the details and did a great job getting everything positioned correctly. It's a relief to have the system running and looking this good.
Battery rating: 4/5
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Timely installation

Our neighbours used VoltX and they recommended that we do the same. We did and were very satisfied. They arrived at 7.45 am and finished at 7.45 pm. Did it all in a day and level 2 electrician checked the job on a Saturday. Very timely and friendly installers.
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Amazing Installer and Great deal !!

VoltX Energy just finished setting up the battery system, and the quality of the technical work is top-tier. The guys on-site were great to deal with; they worked efficiently and made sure all the cabling was neat and the workspace was spotless before they left. They were able to answer and explain few questions that I had without any issues. After seeing the attention to detail in the workmanship, it feels like I made the right choice going with them. While the admin side had some coordination hurdles earlier on, the actual on-site execution and competitive value of the system really stand out. It’s good to have everything powered up and running exactly as expected.
I am very happy with the system and already see potential savings in my electricity bills.
The app is amazing too as it shows clearly current battery percentage, usage, grid movement and many more things.
Backup override switch works good too as I had power failure in my area for few hours and backup circuits kept the house going off grid for that time.
Extremely happy with VoltX !!

Battery rating: 5/5
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Very happy customer

I couldn’t be happier with my experience with VoltX Energy. Before committing, I spent a lot of time researching the market and comparing options, and VoltX genuinely stood out. The product stacked up impressively against well known brands, yet came in at a much more affordable price, which made the decision even easier.

One of the biggest selling points for me was VoltX’s end to end service. Unlike other providers who sell the battery but outsource the installation, VoltX handles everything in house. That makes future support incredibly straightforward. You deal with one company, not a chain of contractors passing responsibility back and forth. As a customer, that level of accountability is reassuring.

The installation team was excellent. They were friendly, efficient, and highly professional, completing the job smoothly and with great attention to detail. From start to finish, the process felt well organised and stress free.

Most importantly, the results have been fantastic. The system performs exactly as promised, and the quality of the product is evident. I’m extremely happy with my choice and would confidently recommend VoltX Energy to anyone considering home battery solutions.

Inverter rating: 5/5
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Review

Sales and quoting seemed to go OK , they did this by the phone and pictures of meter box and othe rimportant factors like where it was going to be situated.
Great installer worked very hard and made a very clean and tidy install and made sure everything was working correctly after power was back on.
He showed me also to use the APP for the battery system.
Customer service was OK , issues were they organised an install date and a no show for the first install date with no explanation or phone call to organise another.
I had to contact VoltX customer support to organise again.
System is up and going but will need time to see its full benefit.
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Amazed by value, product and team of Voltx

VoltX Energy recently installed our solar battery system, and the whole experience has been outstanding. The team was professional, efficient, and meticulous — the cabling is neat, the setup is clean, and they took the time to walk us through how to monitor and understand our usage. The battery charges smoothly during the day and reliably powers the home at night, exactly as promised, already reducing our grid reliance and giving us far more control over our energy use.

What really stood out was the technicians’ commitment to getting everything perfect. They genuinely went above and beyond, even returning after hours on their own initiative to resolve an app?setting issue so the system would be fully optimised from day one. That level of care and dedication is rare.

Great workmanship, strong value, and a system that’s performing beautifully. Highly recommended.

Battery rating: 5/5
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Fox ess solar battery

The installation was good and the entire experience was excellent! Both the communication and pricing were spot on, and all went well. The installer, Musa was very good and the guys (Musa and Junior) were great—very well organised, tidy, and they kept everything very clean throughout the process.
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Brilliant and no hassle

Brilliant people to work with and the installer was a no hassle installer - even though it wasn't the easiest install.
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Good value and good install

The installation was very good and everything is working perfectly. The installers were friendly, kept communication clear throughout, and arrived right on time. The final setup looks very neat, and the batteries are working well. Overall, I'm very happy—all is okay!
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Great service

It’s all good so far—everything is fine with the system and it's working exactly as we expected. The installer did a great job getting us onto the app and showing us how to track the power flow. Glad we went with them.
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50Kw Battery install

VoltX Energy just finished setting up our home storage and the whole process was straightforward. The installation team made sure the cabling was tidy and stayed until the app setup was sorted. It’s been running for a few days now and it’s doing exactly what it should. And they actually cleaned up the site before leaving, which we appreciated.
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Very happy with my new battery system!

Voltx did a great job installing my home battery - the tech was courteous and turned up when expected. I was happy with the install and the tech showed me how to use the app. Now I have slashed my electricity bill to almost zero with the battery. They are highly recommended!!
Battery rating: 5/5
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Fantastic Installation by the VoltX team

VoltX Energy recently installed our battery home storage system and it’s working perfectly. The installation team kept the workspace clean and took the time to explain and show us how the app works. It’s a relief to finally see our power expenses disappear. Everything looks neat and is running exactly as promised. Everything went well from the helpful sales team, the expert technicians on site and the customer service.
Inverter rating: 5/5
Battery rating: 5/5
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Very happy chappy

VoltX Energy just finished setting up our new home storage and the whole process was straightforward. The installation team turned up on time and did a tidy job with the wiring, making sure everything looked neat before they headed off. They also took the time to walk us through the app so we actually know how to track our usage. It’s a relief to have the system ready to go for winter, and they even made sure to clean up the workspace properly. We’re glad we went with them.
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Good job

The installation was not too bad at all! Everything went smoothly, and the installers communicated very well, which made a big difference. They were professional, fast, and very precise in their work.
Battery rating: 5/5
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Excellent customer service & seamless install

The whole process buying from VoltX from requesting a quote, to getting advice about the right setup for our home, thru to installation was seamless. We’re seeing huge savings off our energy bill. Highly recommended.
Battery rating: 5/5
EV Charger rating: 5/5
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Voltx Battery Installation

VoltX Energy just finished setting up our new home storage and the whole process was straightforward. The pricing was fair compared to other quotes we looked at, but the real standout was the workmanship. The guys were friendly while they were here and took the time to ensure the cabling was neat and the work area was tidy before leaving. Everything is running exactly as promised. It’s a solid system and we’re glad we went with this team.
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Neovolt battery install

Very happy with it new battery setup. Installer was great and accommodating for our particular setup. Voltx have been helpful over the phone. No issues with the whole process
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The installers fitted in the batteries and inverter units exactly where I planned it to be

The Installers fitted in the batteries and inverter units exactly where I planned with a top quality installation that looks great. The sales team was very informative and worked with me on a convenient installation time.
The Installers set up the app and showed the operating system. The installers were well mannered.

Panel rating: 5/5
Inverter rating: 5/5
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Battery Installation

The VoltX Energy battery installers were very professional, punctual and efficient. They were happy to answer and explain any queries and were patient explaining the app and assisting with its installation. The premises were left very clean and tidy. I was very pleased with the service.
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Fantastic installer

Installer very clean and friendly. Helped me understand the battery app on my phone.
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Review

Found that I’ve started saving money already my electricity bill has reduced since the initial install I’ve mainly been using solar and battery and hardly anything from the grid
Steve
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Outstanding battery install- surpassed expectations

I’m very happy with the installation—it was seamless from beginning to end! The guys were pretty good and provided all the information we needed. There was no drama at all; they were quick, tidy, and organized throughout the entire process.

They were very professional, making the whole installation feel easy and smooth. The team did exactly what I wanted and did a really good job. They were punctual, confident, and very open, answering all of our questions while getting everything installed correctly in just one day. They did a very neat job and left the place clean. The battery is working well and everything is running perfectly. I really can't complain!

Battery rating: 5/5
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Fantastic Installation.

The installation team did a fantastic job. They kept the wiring neat and tidy. The install was completed quickly and efficiently. We were pleasantly surprised when the system showed 100 percent in just a few days. Would totally recommend installing VoltX Energy.
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Impressive

From sales, installation and follow up, everything went like clockwork. 100/100
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Voltx

Great service and helpful advice and smooth installations, one of the best provider
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5 star fully satisfied!

We’ve had the new batteries running for a little while now and couldn’t be happier with the result. The installation team was efficient and did a proper job with the mounting and wiring, keeping the whole setup looking tidy on the site. It’s a relief to see the storage kicking in as expected during the evenings. The electricians even took the time to double-check the backup circuits before they left. Everything was handled well and the system is working perfectly.
Battery rating: 5/5
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VoltX Energy Great Service

VoltX Energy just finished our install and the whole thing was easy. The installation team kept the wiring tidy and took the time to walk us through the app setup so we could track our usage immediately. They left the place spotless, too. Everything went well and the system is already doing its job. We have just received our first bill after installation and the saving were outstanding it pretty much halved our bill.
Jason and his team were very professional during the installment process and were very helpful with any questions or queries I had. Happy to recommend VoltX to anyone thinking of getting solar batteries installed.
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4 days from quote to installation

Very happy with the installation and there was not a problem at all! The guys were excellent and helpful, tidy, and organised throughout the entire process. They were very professional, and the whole installation was very easy and went smoothly from start to finish and looks neater than most installations I have seen, couldn’t be happier with the results as well
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Battery Installed

The installation of the battery was very good and I really can’t complain—all is well! The team was punctual, confident, and very easy to communicate with. The two guys were terrific; they were helpful, polite, and accommodating while getting everything installed correctly in just one day.
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Fantastic

Fantastic experience from start to finish.
Installation team were processional and helpful. Highly recommend.
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