Expert Electrical

Expert Electrical Reviews

4.8

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About

Expert Electrical - The Best in the Business


Servicing QLD & NSW with quality solar solutions 

October 2022 Business Update:
From July 2014 Expert Electrical traded under a Trust structure under ABN 67 914 971 040. Following a business restructure the business now operates under a Company structure under ABN 27 646 275 872.

All existing customers will continue to be supported under their warranty conditions.

  • Off grid specialists

  • On grid battery specialists

  • EV Charger specialists

  • CEC Approved Retailer

  • Tesla Certified Installers

  • SMA PowerUp dealer - VIP Service and Support and free extended warranty on Sunny Boy Inverters

  • Fronius Service Partner - VIP Service and Support

  • QCELLS Q.PARTNER - VIP Service and Support

  • We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras

  • Finances options available

  • Ben has been installing solar since 2005, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
  • Offering air conditioning and general electrical services



 

Reviewers report paying: $6,500 - $7,200 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Expert Electrical Reviews (665)

Show Most Recent reviews from All time  across Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 478
  • 4 star 174
  • 3 star 12
  • 2 star 1
  • 1 star 0

Great service

We had to go completely off grid as it was going to cost over 200k to get connected. Scott was able to show us equivalent houses and what they have experienced in real time in the dead of winter. It gave us confidence that we won’t need to be worried about our consumption except for a few days a year.
Quoting was easy, install was great. Zero issues.
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Top quality experience and workmanship

Expert Electrical installed ducted air conditioning and a solar/battery system in our house and we couldn't be happier. The quotation process was smooth - Matthew was super helpful and incredibly patient with all my questions! Martina made the booking process extremely easy and communicated everything clearly to me.

When it came time for the installation, Caleb and the team turned up on time, were very respectful, clean and friendly and the work was done to a very high standard. There was a miscommunication about the location of one of the vents, but the guys were extremely apologetic and organized a tradesman to come and repair the hole the same day - we can't even see where it was! Caleb and the guys were great to work with and they completed all the work in less time than quoted. I can't recommend them enough!
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Honestly could not be happier!

We are absolutely thrilled with our new solar and battery backup installation from Expert Electrical. I had been obsessing over trying to find the right installer for a few weeks already, when I got in touch with Expert Electrical. Right from the start with them the whole process was just wonderful. The sales guy was very personable and informative and helpful and he was extremely responsive. We got a great quote for an exciting system, and talking to their main installer Caleb about various specific details also instilled a lot of confidence that we had made the right choice.

On the day of the install, Caleb and his team were really efficient. All on the same day they removed our old solar system and installed the newer larger solar system (28 Aiko panels) and battery backup (24 kWh from Sigenergy). Everybody on the team was really nice and polite and the install looks really tidy.

They also took care of all the paperwork, and all the rebates were already calculated into the final amount to pay, so it was all super easy. We were also provided with instructions on how to use the system and ample documentation, including photos of some of the installation details.

In our case, the added benefit is also that they have their business very close to where we live.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Great solar install experience

We recently had solar installed and couldn’t be happier with the experience. The team was friendly, reasonably priced, and incredibly helpful throughout the installation and setup. They took the time to answer our questions and made the whole process smooth and stress-free. Highly recommend
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Excellent communication

Quote was reasonable
All our questions (many) were patiently explained
The installation on time and efficient
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Great installation by friendly team

Easy to contact and arrange installation by the friendly and efficient team. Competitive price and good service so we are satisfied with the package of services provided by Expert Electrical.
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Really impressed

These guys were top notch for my solar install.

From quoting to installation and turning the system on, all was done very professionally and quickly.

The guys were great to deal with and very respectful, pricing was good, and all around I'm very happy with them.

I've actually had them back to install AC in the house. Can certainly recommend
Panel rating: 5/5
Inverter rating: 5/5
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Simple, no hassle process from start to finish

Very straightforward process from the initial quote to installation. Caleb and the team were punctual and tidy, they got the job done faster than expected. The admin team were communicative and transparent as to what needed to occur. The team was accomodating with the uncertainty of a future battery rebate and we quickly arrived at an agreement that worked for both parties.
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Fantastic Service

What a great company to deal with. From Lee who put together the quote for our solar array, Martina in the office (who was great when I called to check some details) through to James (?) and crew who installed the solar. Install was scheduled for a Saturday but got installed on the Thursday before. I Highly recommend this company.
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Best product and best service

Willing to go above and beyond. Even bad weather (cyclone) didn’t put them off wanting to install the new system for me.
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Excellent service and value for money

From the quoting process right through to installation, Expert Electrical have provided excellent service at an affordable price. They have been prompt and professional at each stage of the process and have been very helpful in answering any questions. I would definitely recommend!
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Great installer.

Great customer service. Communication was good. Price on par with other companies. Very easy to deal with. No mess after installation.
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Good communication and installation

Quick quote without any pushy sales behaviour. Good communication and proactively called to organise installed. Turned up on time for the install and caused minimal disruption. System is working well.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Excellent job

We went through expert electrical for our solar installation. They were fantastic and answered all our many questions. They were able to get the solar installed quickly and they were reasonably priced. I would highly recommend them
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Very professional team.

The knowledgeable team at Expert Electrical made the whole process stress free. They were very professional & polite & efficient, from discussing my solar needs with Tim at the quoting stage / organising payments and install dates during such a busy Christmas period to Installation day with Caleb.
Panel rating: 5/5
Inverter rating: 5/5
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Great experience

Great company to deal with. Excellent communication. Installers were punctual, tidy and polite. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Five stars ??

I can highly recommend Expert Electrical for your new solar installation. From consultation with Lee, office liaison with Martina through to installation with Caleb and his crew. It was easy, informative and professional. Pricing, product knowledge, customer service, installation and Q&A’s; everything was a breeze. Thank you Expert Electrical.
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Fantastic work, very impressed!

Awesome sales guy Lee, he wasn’t pushy, he was helpful and communicative. No constant pestering when i needed time to decide, really good bloke.

Installation by Caleb and his team was great, they were efficient and tidy. Very helpful in setting up the connection and helping me with the app.
Panel rating: 5/5
Inverter rating: 5/5
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Above and Beyond

Expert Electrical exceeded my expectations at every step - from providing a comprehensive quote to navigating the complexities of Feed in Tariff, right through to the seamless installation. Particular highlights were the additional pieces of work, removing an old wood burner chimney from the roof and expertly handled an ongoing pigeon problem at my property, including some near vomiting moments from the guys, taking extra care to clean and protect the work area from bird droppings and cleaning the roof before starting the install work. Their team even offered helpful advice about preventing future issues with birds nesting near the electrical installations. What truly sets them apart is their exceptional professionalism and how well their team worked and communicated. In today's business environment, it's rare to find a company where every team member is so engaged and customer-focused. They took the time to explain everything clearly and ensured the area was spotless after completing the work, including removing all traces of bird mess along with their usual cleanup. I'll definitely be using their services again and highly recommend them to anyone needing solar installations and electrical work done, especially if you're dealing with challenging situations like pest birds around your property. They're problem-solvers who go above and beyond!
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So glad we went with Expert Electrical

We were recommended to ring this company.From our first contact they were prompt in organising a visit to sort out the best system for our needs.This all happened so quick and from the office girl expert salesman to the team who came out to install.We are so grateful for their service and professionalism.To make sure we got our system installed due to weather.They sent a team of 5 out .
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Great team

We couldn't be happier with the whole process!
The communication was awesome from Lee providing the quote and working with us to get the best system to suit our needs and Martina in the office always ready to answer any questions we had.
The installation team were so efficient. Dante and Caleb kept us informed as to what they were doing the entire time.
The boys left the site clean, tidy and other than the system being in you wouldn't have known they were there
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Pain free

Easy process from the early stage of quoting to the actual installation.
On the day the team removed our old faulty system and installed the new 13.2 Kw system without any issues.
Great to see how much power we are now generating to power the 2 houses on our property.
Cant recommend highly enough A+
Panel rating: 5/5
Inverter rating: 5/5
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Excellent experience

Expert Electrical installed our solar system in our previous home and after moving to a new home we chose to use them again without hesitation. The total work carried out included:

- removal of old rooftop hot water system
- install of 13kw of solar panels and inverter
- install of heat pump hot water system
- install of air conditioner and two ceiling fans

The work was carried out as scheduled, on time and on budget, and we have experienced no issues with workmanship or quality. This is the second time we have used Expert Electrical and if we ever need another solar system or battery in the future we will use them again.
Panel rating: 5/5
Inverter rating: 5/5
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Great Team at Expert Electrical fantastic Job

Quotes and advice was great the team at EE listened to what we wanted and didn’t try to talk us into what we don’t want like a lot of other companies do.
EE kept us up to date and arranged install dates as soon they had a date for the parts arriving.
Guys were super friendly very professional the way they installed and managed the whole job.
Very happy customer
EV Charger rating: 5/5
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Easy experience with great communication

Quoting and sales process was seamless, Expert Electrical attended site and discussed the options and also talked about emerging electrical advancements which is great to know they are keeping up to date.

Installation was on time with no issues, staff were very professional and I often laughed at hearing the seniors engage the juniors in their training.

Explanation and guidance was given but I am technical and pick things up quickly so could work everything out.

Overall great experience from quoting to getting in communication with Origin and Energex due to being an embedded network and then the install all working no issues.
Panel rating: 5/5
Inverter rating: 5/5
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Very Professional . Prompt and efficient installation.

Quoting inspection was done with prompt follow up with documentation that was clear and easy to follow.
Installation personnel were very polite and efficient with the whole installation. site left clean and tidy.
Instructions given to allow charge rate of solar panels to be followed at any time.
Would highly recommend this team (and have already done so)
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Quality Service & Product

From Quote to instillation the team provided everything we were after. Any questions we had were answered promptly with detailed information. This information assisted us in choosing the system/panels and layout that suited our home.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Very professional service

Very professional service from sales through to the installation. Highly recommend after the service that we have received from other installers and sales people.
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Completely hassle free

Expert Electrical installed my original system over 12 months ago. No hesitation in going back to them when I decided to extend a month or so ago. Quote process was very efficient, communication around arranging installation was timely and the installation was very efficient on the day. Walked me through the extra pieces (Watt Pilot EV Charger) and how it all worked.
Panel rating: 4/5
Inverter rating: 5/5
EV Charger rating: 4/5
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An incentive was offered by Expert Electrical for this review. Learn more here.

Fantastic Installer

Lee was the person who came to see my property, and provided me with a quote. Lee was very professional, and friendly. He was easy to communicate with, took the time to listen to what I had in mind, and provided solutions to them.

The installers were Caleb and team, they were amazing all around. There was a missed day due to part of the team being unwell, but they made up for it, and still did a great job. Caleb and team were professional, friendly, and polite. They kept a very tidy worksite, and the clean up after was good too. After the installation of my solar they explained what to expect afterwards, and also showed me the app that will work with my solar energy system.

The grid connection was organised by Expert Electrical, and they also kept me informed of the process, and what I need to do in terms of contacting my energy provider to notify and confirm with them that I have installed solar on my property.

On the whole I am very impressed with their work, and would highly recommend them to anyone seeking to have solar installed.
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Fast, Efficient and knowledgeable

The installation was fast and great, all completed within the day. Excellent communication and follow up.
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Fantastic installer

Expert Electrical have been brilliant throughout the whole process of replacing our old 1.5kw system. They were very quick to reach out and organise a time to quote. Lee was very knowledgeable and listened to what we wanted and was able to provide multiple quotes as we didn’t know if we wanted a battery or not. Once we accepted we were booked in for installation within a month.

Caleb and the team were very professional and did a great job with the installation. Caleb set up the app and showed us how to use it. It is great being able to monitor our consumption for the first time. We have had a few questions after installation and they have been very prompt in responding.

The whole process has been seamless and we are very happy we went with Expert Electrical.
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Expert Electrical

All my dealing with Expert Electrical have been 1st class..Their staff were friendly and effiicien,.Pricing was competitive. and installation went very well
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Expert electrical lives up to its name

We have had an excellent experience with expert electrical. From the get-go, Joran established a great rapport with us with timely email and phone contact to get the quote customised to our electrical needs, roof space for pannels and future proofing with suggested types of inverters.

The installation team was punctual, tidy, and professional. We rely on tank water for drinking and have high standards of cleanliness which they meet. They did 2 days of hard work all always easy to deal with. A special thanks to James Cameron and the other boys who I can't recall there names for going up and down the ladder on a 2story house with 74 panels and racking.

The whole expert electrical team were great. The staff from the office and installation team simplified the process of registering the system with energex and setting up the apps to get the most of ouf the solar system.
Panel rating: 5/5
Inverter rating: 5/5
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No Hassle Installer

The Expert Electrical team have been fantastic!
Lee was very professional and informative during the quoting phase and coped with all my requests.
Martina and Emma have been very helpful and supportive with applications and admin processes.
Caleb and his team were on time, very polite and efficient during installation and commissioning and how to use the monitoring app.
Whilst not the cheapest nor most expensive Expert Electrical have provided the system I needed at a reasonable price.
I highly recommend Expert Electrical to anyone considering a solar installation
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An incentive was offered by Expert Electrical for this review. Learn more here.

Above and Beyond

I had to replace my existing system, but wanted to keep my old Tarrif. Expert Electrical went above and beyond to liaise with my power supplier to determine the maximum system configuration I could have without losing my feed in tarrif. And then they beat the competition on price! Great installation with little wait time. Highly recommended!
Inverter rating: 5/5
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Trustworthy

The installation was done in an expert manner, and was smoothly operated.
Panel rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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Awesome working with Expert Electrical

The team at Expert Electrical are really top notch. From the first sales call to the installation the team was awesome. Happy to answer any questions and provide guidance. Caleb and his installation team really take pride in their work and it shows.
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Solar and Battery installation

From start to finish was prompt and professional, made my booking and was shocked to have installed so quickly

The system is working great and the team couldn’t be more helpful
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Easy & Quick

The team was great. Good communication & work was done well. Very happy.
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Solar and Battery install

The team were fantastic, the job was done very quickly after accepting the quotation.

On the day the team arrived on time had the job complete and they even took away all the rubbish etc

The solar system and battery installation looks great and is already doing great.

I would highly recommend the team at Expert Electrical
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Excellent service, fast installation

From the initial quoting stage, Francis from Expert Electrical was more concerned with how we were using electricity in our house rather than just trying to sell us a solar system. This was quite refreshing and a real point of difference in the quoting process. Discussions on better ways to limit grid usage combined with an appropriately sized solar system has seen a sizable reduction in our power drawn from the grid.

Expert Electrical were happy to provide quotes for multiple inverter brands and explained their panel recommendation in simple terms.

Installation was within 2 weeks which was great.
The installers ( Maurice and crew ) arrived on time and were extremely professional and had the system up in no time. There were no issues with my desired inverter location (garage) and went beyond to make sure it was installed there.

Maurice was very apologetic when he discovered the inverter was dead on arrival, but had a replacement inverter installed within 3 working days.

The system is currently performing above my expectations and would happily recommend Expert Electrical.
Panel rating: 5/5
Inverter rating: 5/5
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Home Solar and Battery install

I recently had a complete home solar and battery setup installed by Expert Electrical, and I couldn't be more satisfied. From start to finish, their service was prompt and professional. The consultation process was thorough and made the entire experience simple and straightforward.

I chose a 13.2kW array with Jinko Tiger Neo N-type solar panels, a Fronius GEN24 10kW inverter, and a BYD HVM 16.6kW battery. The quality of the product and installation was top-notch, standing out among other companies I considered. Not only did they offer great pricing, but their attention to detail and commitment to excellence truly impressed me.

I highly recommend Expert Electrical for anyone looking to install a solar system.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Exceptional Installation

An efficient installation all done as quoted, on time, on the day as advised. Clean and tidy and extremely helpful in all aspects, like setting up app and dealing with grants etc etc.
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A very professional installer.

The whole team at Expert Electrical are excellent. The initial quote with Lee the sales representative was very informative and left us with no questions about what would be best for us.
The installation was quickly arranged and they were flexible around us getting our roof painted at the same time. The install team were very polite and kept us informed of what they were doing and cleaned up after themselves. They were always bang on time for when they said they would be coming as well.
The customer service before and after has also been great. After install I was shown all the features of the system and they explained some troubleshooting I could do if anything went wrong. Any other questions I’ve had have been quickly answered by Martina or Emma from the office.
I would happily recommend expert electrical to anyone.
Inverter rating: 5/5
EV Charger rating: 5/5
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Great service from quote to installation. Everything explained at each step. Would recommended Expert Electrical to anyone looking for Solar.

During the quote process Francis explained what the best system for my needs would be.
Everything organised as well as checking to ensure that I could keep the government feed in tariff.
All of the necessary paperwork organised.
Expert Electrical kept me informed about each step. After paying a small deposit I was contacted to arrange a suitable date for installation.
Caleb came to do the installation he was on time, polite and tidy.
I could not fault anything at any step of the process.
I would certainly recommend Expert Electrical to anyone looking for a reputable efficient solar installer.
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Happy with Expert Electricals, Excellent experience with them for my solar installation

The solar quoting process was just brilliant and hassle free. There was a "no obligation" site visit. The gentleman, Mr Lee was good, and clear in his explanations. The installation day went well with three of them doing a fantastic job. No marks, perfect installation, I can say! Overall great experience with Expert Electricals.
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An incentive was offered by Expert Electrical for this review. Learn more here.

Excellent service, follow up and installation.

My experience with expert Electrical was very good from the initial enquiry to installation.
Inverter rating: 5/5
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A Tidy, Punctual & Efficient Installion

The team turned up exactly as promised and straight on with job The team were polite and helpful through out .
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An incentive was offered by Expert Electrical for this review. Learn more here.

Great Service

Great communication from Expert Electrical from enquiry to installation. The pricing was mid-range but the service was professional. Satisfied with panels and battery install and operation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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