Expert Electrical Reviews
About
Expert Electrical - The Best in the Business
Servicing QLD, NSW & TAS (refer note below re TAS) with quality solar solutions
- Off grid specialists
- CEC Approved Retailer
- Tesla Certified Installers
- Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
- SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
- Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
- We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
- Finances options available
- Offering air conditioning and general electrical services
Note: In Tasmania Expert Electrical now operates under ABN 39 606 374 494, Black Mountain Farms Pty Ltd ACN 606 374 494, trading as Expert Electrical Tasmania and Expert Solar Tasmania (business names registered from 11 Mar 2020).
Reviewers report paying: $3,600 - $12,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
- Canadian Solar Inc (1)
- Hyundai Solar (59)
- Longi Solar (8)
- Phono (2)
- REC (9)
- Seraphim (26)
- SolarEdge (1)
- SolarWatt (71)
- Suntech (2)
- Tindo Solar
- Trina (6)
Panel brands previously installed
Inverter brands currently installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Expert Electrical Reviews (281)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.8/5
Installation
4.8/5
Customer Service
- 5 star 172
- 4 star 103
- 3 star 6
- 2 star 0
- 1 star 0
View Timeline
27 July 2021
26 July 2021
Very efficient and great company to work with.
The two installers were very professional, friendly and answered all of my questions confidently. They cleaned up and left no rubbish. The office staff responded promptly to emails and phone calls. I have agreed to have one of the EXPERT ELECTRICAL advertising signs displayed on my front fence for two weeks as I fully support their operation.Panel rating: 5/5
Inverter rating: 5/5
25 July 2021
Very professional and reliable company!
From our first meeting with Ben through to installation, we were so impressed with the professionalism that Expert Electrical offer. 100% you get what you pay for and this was obvious after getting quotes from a couple of the cheaper companies. We felt the price was reasonable for the quality of product we got, the warranty and the experience of the guys installing on the day. Once we paid our deposit, we were contacted first thing the next day to organise installation so everything on the admin side ran very smoothly as well. We did have one problem on the day however this was rectified immediately so we were very happy with the service we received. We would definitely recommend them to anyone having solar installed or for any electrical work you need done, we will definitely use them again in the future. Thanks again.25 July 2021
Many thanks
How was the sales/quoting process?Very easy and uncomplicated
How did the installation go?
Very fast and boys were very polite. Very helpful in positioning of everything.
How was the customer service?
Great.
23 July 2021
Great install
Very professional throughout all stages from initial enquiry, quote, install, etc. A complex roof arrangement, however took the time at all stages to ensure that the system was going to operate to its full potential. Great job, very happy.22 July 2021
Fantastic and accommodating
Great company, took the time to work with us and get the best panel layout for our roof (multiple heights and sections)22 July 2021
Fantastic Installer
Easy no fuss quote - no fancy graphs or sales pitch which we likedInstallers were wonderful, tidy polite punctual and respected our requests and explained how everything was going to work over the 2 day install.
Expert Electrical customer services has also been great, quick turn arounds to organise finance and install as well as follow up.
Definitely recommend
22 July 2021
The name says it all - they are Experts!
Could not fault them for anything!Every step, from the first enquiry to the completion of the job- brilliant!
Polite, punctual, efficient, friendly helpful team. I recommend Expert Electrical to everyone, you won't be disappointed!
13 July 2021
Nick and Chris did a great job they were on time and the job went very smoothly highly recommended
From initial quote right through to completed installation Expert Electrical were very professional this is the second system they have installed for us13 July 2021
Happy customer, great purchase.
Good company , friendly open peopleEasy to talk to, Good value quality system.
Installation neat, looks good.
From start to finish very professional.
Panel rating: 5/5
09 July 2021
Excellent service, high quality product and installation.
We had an excellent experience from start to end with Expert Electrical. Lee, Maurice and the gang were knowledgeable, professional and a pleasure to work with and the quality of both the product and the installation is excellent.05 July 2021
Awesome customer experience
All was a very painless experience from the first phone call, to the on-site inspection, receiving the quotes through to installation. Would highly recommend.Panel rating: 5/5
Inverter rating: 5/5
05 July 2021
Fast, efficient and professional. Couldn't be happier.
All questions were answered and information provided where required. Easy to understand benefits. The installers were happy to answer questions on the day and were fast and efficient. The customer service and after sales service is second to none.18 June 2021
Great price, professional team, excellent customer service
From quoting to installation the process was stress free. No pressure from the sales team. The whole team was professional and helpful and excellent customer service. I would highly recommend this company.17 June 2021
Original Review on 15-10-2020:
Great solar system
Great on site assessment and prompt comprehensive quote easy to read and understand . Exalant office communication . Short waiting time till installation . Installation was handled very efficiently by tge installation team . The system is performing as predicted. We are very pleased with or purchase8 months later we asked Neville : "Are you happy with the performance of your system so far?"
Our solar system has preformed above predicted levels in all conditions.We have had no installation problems.
It has also stood up to all weather including large hail strong winds and heavy rain.
No leaks or damage.
We are very pleased with it's overall performance.
14 June 2021
A professional and no BS company!!
We met Lee and Martina at the Brisbane Home Show when we were exploring Solar options. We found their down to earth explanations and no BS approach very refreshing as we have had quotes from other companies who seem more interested in selling the biggest systems rather than the one that suits your personal needs. The industry is full of dodgy companies with 'too good to be true' offers but we found Expert Electrical had a range for various budgets but still quality systems.Throughout the purchase process, the team were very responsive to queries and providing a number of options but providing advice on recommendations was extremely welcome.
We were very lucky and surprised at how quickly we could get the system installed! Maurice and Jacob arrived on time and were extremely friendly and professional. There were some minor modifications needed to be made to our quoted plan but these were done quickly and with full explanation as to why.
The install was extremely neat and looks great! All areas were cleaned afterwards and all packaging taken away.
The great thing is, these guys have electrical backgrounds and aren't 'salesmen' who are just looking to make the most money in the shortest time period. You need to be able to trust them and we found immediate satisfaction and comfort every step of the way.
We will have no hesitation in recommending Lee and the team when we want to expand our solar panels, or in recommending them to anyone else.
12 June 2021
I recommend everything about this company.
The expert knowledge and professionalism shown by the team at every step was of a very high standard - working out which system would suit us best, planning the installation, installation, connection to the grid, and follow up. The installation team were on time, friendly, tidy, and great communicators - letting us know what was happening throughout the day. Really impressed - couldn’t be happierPanel rating: 5/5
Inverter rating: 5/5
08 June 2021
Overall, our best option
Our previous solar system had served us well for 9 years, but being installed back when Solar systems and installations was, "the wild West", it eventually developed a serious fault, shorting out and burning out the back of the main isolator.After only one other quote, we settled on Springer's Solar based on a confidence inducing blend of quality components, careful and compliant installation and competitive price.
Thoroughly recommend
JK
Ferny Hills, Qld
05 June 2021
Fantastic service for solar installation.
Very professional and efficient service- from quotation through to installation and follow-up support. Communication was fantastic throughout. Would highly recommend Expert Electrical for solar installation.02 June 2021
Quality Equipment professional installation and admin process
provided information re the quality of equipment, Installation was seamless as roofing contractor was also on site. Admin process was quick and professionalPanel rating: 5/5
Inverter rating: 5/5
01 June 2021
From start to finish can’t fault
From start to finish expert electrical made the whole solar process very easyHad multiple options sent through for me to look at, met on site with Shannon who discussed the whole process and heard what I wanted from the install and then adjusted quotes to suit
As a roofer I have seen a lot of solar companies that do more damage to roof sheeting then a hail storm no such damage with the boys from expert electrical
The boys that were on the roof were great very friendly even the apprentice was a great help before the boss got to site
Maurice the boss was very helpful getting system up and running and showing me how to connect to the system and app
Everything was organised from start to finish all I had to do was call my energy supplier to let them know I had solar installed but even then they could see through the paper work trail from expert electrical that it’s was all sorted
Have all ready started recommending them to friends and people I meet
Thanks again for a great job
01 June 2021
Really happy with the service!
Someone referred me to Expert Electrical and I was happy with them right from the start. The salesperson helped explain my options in a very understandable way, the system they recommended was of high quality (I belong to a FB forum for solar enthusiasts and they all said the system was really good, for a good price) and the installation was amazing. I needed a trench dug because I was upgrading to 3 phase and I couldn't find anyone, so EE did it. Energex came by and said that they wouldn't approve it (even though we had permission from the city, and from Energex themselves - don't get me started on Energex) so EE came and redug the trench at no extra cost. The solar panels were installed well and they look sharp. The attitude of the guys here was great - Caleb is a legend - and the HVAC system they installed seems amazing too. I got a really big system installed (buy once, cry once). I'm a few days into power with the new system and I'm nothing but impressed. Overall, I can't enough that's positive about them. I'd go with them again for sure.01 June 2021
Expert Electrical review.
Sales team were great. Quotes were very good. The installation was on time and the installers were very polite. They even cleaned up after the installation was completed.In all the customer service was first class. We would definitely recommend Expert Electrical to any one considering installing solar panels.
01 June 2021
Great Installation
Whole process was easy and painless. The quotes were fair and the installation was done in a morning. It is too early to comment on anything else31 May 2021
Smooth and efficient
Was super quick, installed within a week of the quote, which was great value for money, I highly recommend this company.25 May 2021
Great service for our system
We had an install over 3 different days for the 3 phase upgrade, solar and battery set up. We are very pleased with the work that the guys did (Ben, Ben, Caleb, etc).We did have a couple of problems with our install, these things happen. What's important is how Expert Electrical reacted to these problems. They dealt with them professionally and kept our interests as the customer firmly in mind to sort everything out.
Highly recommended.
25 May 2021
Fantastic installer
Lee was promptly on time for the quote and explained the product, price versus quality, and installation clearly. We negotiated a real short time frame in which the job could be done due to a job cancellation the next day.Morris, Jacob and Hayden also arrived at the appointed time which is refreshing to experience. They where polite, just got on with the job, as well as explaining the why and how of the installation.
Martina helped organise the grid connections from the office via the phone; real happy with the customer service overall!
24 May 2021
Great Solar Installers
What stood out for me was that Expert Electrical actually sent someone out to speak in person whereas the other two quotes were just over the phone. Ben, Grant and Liam were friendly, had great communication. It was also great to have Martina when managing the paperwork and Paul regarding any issues with the software after installation. Great work guys!12 May 2021
Great service from a great company
Well from the moment we had contact with Expert Electrical, we had a positive experience, All of their staff and sub-contractors were helpful and polite.Can you believe that they actually arrived when they said they would. Nice change with tradies these days.
11 May 2021
Service.
The Team were punctual in arriving, they were extremely well organised.System was added to house without any unforseen issues and Ben and the Team were very helpful and efficient.
10 May 2021
Expert Electrical, exactly that!
From my first contact with Expert Electrical, I knew that I was dealing with professional and reliable company. They kept me informed the entire time, and any questions I had were answered quickly. I really had nothing to worry about. They took care of everything. The installation is very tidy.08 May 2021
Great Installation and Excellent Customer Service
Quickest response from any business to my initial enquiry. Easy quote meeting with Lee who gave us three solar system options to choose from. Great installation team of Ben, Liam and Grant. Good communication along the way from Martina in Admin. Everyone arrived on time and were friendly, courteous and professional. Very impressed and happy with the install and system.04 May 2021
Happy as
Prompt reply for all of questions I had while quoting.On time installation with friendly stuff.
Panel rating: 5/5
04 May 2021
A good hassle free installation
From the home visit to quote,through the purchasing phase the company was easy to deal withThe team turned up on time, were polite and friendly and professional
My roof is old,so impacted on how level and straight my panels ended up,a few are uneven and gaps are uneven
Connection was organised and trouble free
All in all I would recommend Expert Electrical
Panel rating: 5/5
Inverter rating: 5/5
02 May 2021
Professional company and great balance of quality and $$$
From quoting to finalising install Expert Electrical were on the ball and kept us in the loop the whole time from start to finish. Can not fault for anything.29 April 2021
Upgrade of existing system
Impressed with Ben at the initial quote - very knowledgeable and helpful, looking into our needs.System installation as per our requirements - staged to fit in with a new build.
Very neat and professional installation and a big improvement on our previous system.
A few technical niggles sorted out without any hassles.
Despite this excellent service the price was much better than the other 3 quotes we had for what, in my opinion, was a technically better system which I can monitor from my phone or laptop.
Happy to recommend Expert Electrical without reservation.
Adrian
Owner Builder
28 April 2021
Awesome workmanship
The team from Expert Electrical were fantastic. We were coordinating a few jobs on our roof at the same time, e.g: repair and paint, insulation install and the solar panels. The boys from EE made sure they let us know every step of the way when they would be in to do each step around the other contractors.Every thing went as smooth as clockwork. Our Panels are positioned perfectly to absorb the most energy for longer. And to top it off the panels look great.
Panel rating: 5/5
28 April 2021
Perfect in every way!!!
From the very beginning nothing was too hard for Expert Electrical. Lee walked me through the quoting process and Ben answered all of my extra questions even though I am sure that some of them must have sounded silly!! Caleb installed our panels and was easy to talk to. Martina was lovely to deal with in the office. From start to finish this was a seamless process. We are very happy with our new solar installation.27 April 2021
Very Professional
They whole process was simple through Expert Electrical. From the quote to install they were very informative for first time solar buyers and very patient. We did the whole transaction from interstate and from seeing it in person now, the quality and workmanship looks unreal! We also are getting powerpoints installed through them and we know who to ring for any electrical work. Highly rate, thanks heaps tram!21 April 2021
Amazing Service from this Company and everyone I dealt with in the Company.
The amazing level of professionalism started with the quoting process. Gave me lots of choices with recommendations on what would suit me best. Explained everything very clearly.Installation was scheduled and although it was postponed a couple of times through bad weather and waiting on the roof restoration company to finish, the communication lines were open and consistent. The actual installation was a breeze. What a great job they did, quick, neat, full of explanations about what they were doing and showed me how to install the app.
The price was comparable to the other companies that quoted, but I expect that the service was far superior.
I would gladly recommend this company to anyone who asked.
Panel rating: 5/5
Inverter rating: 5/5
19 April 2021
Fantastic installer and great customer service
Great team to work with from quote stage to finished installation. After sales support has been great.19 April 2021
Brilliant Work All Round
The installation with Maurice and his team did a fantastic job - everything was left neat and tidy, like they hadn't been there!I highly recommend Expert Electrical - competitive pricing, fantastic sales and customer service team, backed up by professional installation!
Panel rating: 5/5
Inverter rating: 5/5
18 April 2021
Fabulous Installer, highly recommend and easy to deal with
This is the second house we've put Solar on and after our experience with the last house (breakdown of inverter and company out of business) we wanted a company that we were comfortable with.We've found Expert Electrical to be very professional and easy to deal with from the quote, organising install to installation. They were friendly, punctual and respectful in all our dealings with them. The information they supplied to help us make our decision was thorough and we feel we have made an informed decision. They worked their install around our roof being restored, they came out one day and installed the brackets before the roof got painted and then came back and finished the install once the paint was set. We are very comfortable IF we have any issues with our Solar system they will be available and very willing to help solve the problem, this was our number one requirement even above the price.
All the team were a pleasure to deal with and we highly recommend them.
18 April 2021
Professional install
Very professional salesman who came to quote. Was able to answer all questions. Made us feel confident to proceed with the decision to install with Expert Electrical.It was a tricky install due to height/access and an old electrical box that they had to work with. Both issues handled well with minimal fuss.
Panel rating: 5/5
Inverter rating: 5/5
14 April 2021
Fantastic installer....
Installation is completed...Waiting on Electricity company to change the Meter...
12 April 2021
Very Professional and Quality Install
Quote process was extremely quick and efficient, all online and electronic review. Installation was done on time and with the minimum of impact with the upgrade to our existing system being done on the day and fully operational with only 20 minutes downtime to switch over to our new upgraded Panels and 8KW Inverter from the previous 4.6KW Inverter. Manuals for the system were all sent electronically and the new Inverter connected to our home network for easy monitoring at home and remotely. Very happy customer.Panel rating: 5/5
Inverter rating: 5/5
11 April 2021
Fast, Friendly and Quality
Getting a quote was super easy with quick follow up on any changes needing to be made. Install was arranged within a day of deposit. Install itself was super quick and went off with no problems. Overall they made getting solar super easy and I would recommend them to anyone looking to get a system!27 March 2021
Friendly and punctual
Maurice and his team, were punctual and friendly , they explain to me what was going to happen with them installing solar panels21 March 2021
Sunlight is free
The sales quoting process was smooth, only odd thing was that the office followed up on my initial inquiry after I had accepted the quote, paid a deposit and organised an installation date with the ops manager.04 March 2021
No Pushy Salesmen, Just Experienced Advice
Ben knows his stuff, he explained what was important and the different benefits and values. There was no pushy, sign up now! He even arranged an “after hours” call to suit me.Caleb and Oliver did a neat install and left without a trace, all rubbish removed and installation was very tidy.
Martina and Andrew have been very helpful with admin and advice. Martina has made the “process” seamless. I have had calls and emails along the way keeping me up to date. My Energy provider was contacted several times and I was given easy instructions to follow from Martina.
I’m very happy with my choice of system, great quality.
Overall I can’t fault my experience.
Great team
From start to finish these guys did a great job. They kept us informed the whole time and kept the site clean.Great communication, on time and great price