Expert Electrical Reviews
4.4
Leave a review Based on 48 reviews
- 5 star 10
- 4 star 34
- 3 star 4
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.23
- System Quality 4.39
- Customer Service 4.48
- Installation 4.41
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Expert Electrical is a Solar Power Installation company based in Geebung and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
Expert Electrical Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Really pleased with the way Scott explained about solar energy. Then when we were ready we asked for a quote. Work was completed soon after.
Jack was phenomenal and so was Ben. The quality and professionalism displayed by Scott, Jack and Ben is very impressive. All three inspire trust immediately. A great quality indeed. Show additional information
Jack was phenomenal and so was Ben. The quality and professionalism displayed by Scott, Jack and Ben is very impressive. All three inspire trust immediately. A great quality indeed. Show additional information
Great service, great information given, excellent technician on site and well explained highly recommended.
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Really excellent customer service and approach. After researching for an incredibly long time, it was good to finally select a provider who could do the job well. Highly recommend. Will review in 12 months time.
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From the very first day Megan has been a great contact. She follows up to see how things are and isn't pushy at all.
Scott drove out to see me and was very warm and friendly also. Looking forward to the installation ???? Show additional information
Scott drove out to see me and was very warm and friendly also. Looking forward to the installation ???? Show additional information
A bit disappointing that a few things didn't get done on the day of installation as promised, however, Scott returned to fix everything up for me 3 weeks later during his holiday time and nothing was too much trouble for him. This is in contrast to the installation day when the team were rushed, and did not have enough time to finish everything as agreed to - causing me to source another company to complete additional electrical works. For this reason I took off 3 stars for customer service. Scott, however, is a true gentleman.
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Thank you to the boys and girls at Expert Electrical. The installation went like clockwork despite the miserably hot day on the roof. Thank you again!!!
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Excellent customer service.
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I had a faulty solar panel. James from Expert Electrical came out and replaced it with a new one. James was very professional, knowledgeable and very neat and tidy with his work. I was very pleased with the quality of the work.
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Scott was great to deal with from first contact and he was the first to reply of three requested quotes . He was very informative explaining the whole system ,output , panels and batteries . The installation was started and finished on nominated dates and system explained to my Son as I was not there . Ben was also helpful by phone and they came back a few days later to check . Very happy with choosing Expert Electricial
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Ben and Scott from Expert Electrical installed my PV/Battery installation in a professional manner. They also followed up with a site visit to ensure that the system operated to specification.
A good team to work with. Show additional information
A good team to work with. Show additional information
I was very pleased with Expert Electrical, the sales team were good, the tradesmen installers were very professional during the installation and communications on enquiries to the front office were outstanding
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These guys were really easy to deal with and help point my in the right direction with financing. I asked a tonne of questions and they were super helpful. I ended up with a fantastic system that is performing well.
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Extremely happy with the service. We not only got the solar but 3 air conditioners as well. The guys who came to install were fantastic. Solar and air cons all installed in one day (they worked until about 8pm!). Can't recommend this business highly enough!
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The personable approach by the company at all times was great and appreciated, from time of first on-site visit to the installation. The system requirements to meet our needs were clearly explained, as were answers to all our questions during and after installation. Installation was efficient, and staff were friendly and professional, and left everything clean.
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Not really. Everyone one of the guys who came to quote were great and it was a really hard decision which to go with. In the end just went with the local firm.
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Sales staff member was informative and very knowledgeable, all communications were answered in a timely manner.
Nothing was a problem.
Installers were exceptional, polite, friendly and respectful.
Installation was professional and efficient. Show additional information
Nothing was a problem.
Installers were exceptional, polite, friendly and respectful.
Installation was professional and efficient. Show additional information
Scott encouraged me to do some homework on panel types and inverters, then when I found the ones I thought sounded the best, he agreed and that's what I ended up with. No fuss installation and friendly, helpful communication.
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Sorting through quotes (I got four) is unbelievably hard, worse than sorting through health insurance options! But I am very thankful for the Solar Quotes website. The infomation I learnt there on ALL things solar really helped to make me more knowledgeable on what makes up a system and what I should be looking for when it comes to the quality of a system. As a result, I went into the whole process of choosing a supplier with a reasonable amount of confidence.
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I dealt with Scott Logie, he was up front and honest, he didn't try and sell me things I didn't need but gave me several options. He was the most honest salesman I have dealt with. I would definitely recommend his business.
Just waiting for delivery of the components of my system which are on back order. Show additional information
Just waiting for delivery of the components of my system which are on back order. Show additional information
Scott Logie and his team were very professional with the service and installation. Whilst it took a few weeks from installation to TasNetworks connecting us...by the way it was just connected today and the online program showing usage etc works great. It will be good to now be able to monitor our consumption, and look forward to the results over the longer term.
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Only complaint I have is that they didn't explain the add on needed to remotely monitor the system. I had to look it up myself to see if it was possible and then ask for the attachment (Wi-Fi dongle). Other than that , great.
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The installers were young and very professional. The sales guys needed a little prompting for follow up but otherwise good. The system is exactly what I wanted. I am an electrical contractor so I knew what I needed. One of the companies was aggressive and pushy to sell the wrong system and the third sent a quote weeks later with the wrong system on the wrong building. Expert Electrical provided the correct system at a fair price. Happy to recommend them.
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An appointment made for a certain date and time and they were there on time.
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Supplier Reply
Thanks for the review Amanda,We look forward to installing your job...
if you have any further questions please do not hesitate to call us Show additional information
Supplier Reply
Thank you very much for the feed back Hayden.We appreciate your business. Show additional information
As yet it has not been fully tested or running for a reasonable length of time.
TasNetworks has not checked it out. I am expecting them this week.
I will keep in touch. Until this is done do not use my name for reference
As always feel free to call us if you ever need anything. Show additional information
TasNetworks has not checked it out. I am expecting them this week.
I will keep in touch. Until this is done do not use my name for reference
Supplier Reply
Thank you very much for your business and feedback .As always feel free to call us if you ever need anything. Show additional information
Your service is invaluable to the average and not so average customer out there looking for the plain facts or detailed specs if desired,dealing amongst reputable,proffessional electrical engineers along with trade associates resulting in a resonable price and providing a reliable product range with backup in aus. These solar fitting professional and electrical techo's are looking for the best advertisement,word of mouth( credability and reliablity). Good work Finn,Thankyou.
Regards Rob and Di. Show additional information
Regards Rob and Di. Show additional information
Your quotes and advice was very helpful. It was much appreciated. Many thanks.
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Solar quotes are most helpful (excellent site and service) and gave me the positive leads needed to find a genuine supplier and installer. We chose Expert Electrical, Brisbane.
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