Expert Electrical Reviews
About
Expert Electrical - The Best in the Business
Servicing QLD, NSW & TAS (refer note below re TAS) with quality solar solutions
- Off grid specialists
- CEC Approved Retailer
- Tesla Certified Installers
- Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
- SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
- Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
- We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
- Finances options available
- Offering air conditioning and general electrical services
Note: In Tasmania Expert Electrical now operates under ABN 39 606 374 494, Black Mountain Farms Pty Ltd ACN 606 374 494, trading as Expert Electrical Tasmania and Expert Solar Tasmania (business names registered from 11 Mar 2020).
Reviewers report paying: $4,900 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Expert Electrical Reviews (421)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.9/5
Quality of System
4.9/5
Installation
4.8/5
Customer Service
- 5 star 286
- 4 star 127
- 3 star 8
- 2 star 0
- 1 star 0
View Timeline
22 May 2022
18 May 2022
Great products and service from a local company
Great experience from start to finish, from Lee providing the quote, Martina outlining the installation process and Caleb and the team installing our system. Great to support a local business you can trust.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Cheers for your great feedback Leigh from the Team at Expert Electrical17 May 2022
Great Company to deal with
Lee the sales rep was very easy to deal with and not pushy. Expert electrical were very prompt in responding to emails and installation time was quick. Would highly recommendSupplier Reply:
Thank you for your review Steve from the Team at Expert Electrical16 May 2022
Excellent customer service from start to end!!
Our experience was fantastic!Zac was on time to the appointment, very professional and thorough to explain our options.
After receiving the quote we had time to think and decide between our options without the pressure of someone calling everyday.
The whole process was smooth and easy to deal with. Everyone was very polite and friendly.
Overall, a fantastic experience!
Supplier Reply:
Thank you for your review from the team at Expert Electrical12 May 2022
Simple and easy
Simple and easy company to deal with. initial consultation was terrific, install easy quick and easy and best of all the after install process was great with terrific what to do next information.Panel rating: 5/5
Supplier Reply:
Thank you for your review from the team at Expert Electrical03 May 2022
Great installer!
Expert electrical did a fantastic job from the first contact to installing the solar for us. We had been thinking about having a solar system for a while but all the technical side of things looked complicated so we had been postponing. But we finally decided to look for an installer but that wasn’t easy as there were so many of them around and did not know who to choose. We got quote from 4 installers and in the end, we chose Expert electrical for the experience in the industry, price and the service they are offering to the customers.The solar worked perfectly from the second they installed it and we are very happy with everything!! We recommend Expert electrical to anyone who are looking for a trustworthy installer:)
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your lovely review Yoko from the Team at Expert Electrical02 May 2022
Great solar experience!
My experience with Expert Electrical was positive from beginning to end.I first met Ben at a Home Show information presentation & booked an appointment.
Shannon came within a week, clearly explained the whole solar process & promptly emailed a quote within a week.
After another 3 quotes, I accepted the Expert Electrical quote & the system was fully installed within a week.
Installer Maurice & his assistant appeared to be very professional, efficient & tidy.
Couldn't be happier with the whole process.
No hesitation in highly recommending this company.
Inverter rating: 5/5
Supplier Reply:
Thank you for your lovely reveiw Kerry from the Team at Expert Electrical29 April 2022
An excellent experience!! Fully recommended
Really happy with the work done by Expert Electrical. Lee was good to deal with signing it up, and Maurice did an awesome job on the install. Fully recommend them to anyone looking for a solar solution.Supplier Reply:
Thank you Karl for your positive feedback from the Team at Expert Electrical24 April 2022
Trust word of mouth
Referred to by family with Expert Electrical due to the quality of the equipment and job completed. Completely agree with this. Friendly staff with efficient, high quality work. Very happy with the finished product. Answered any questions asked. Installation process was no issue, they arrived on time, completed installation and explained everything. They went out of their way with customer service. Definitely recommend!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Shane for your lovely feedback from the Team at Expert Electrical19 April 2022
Fantastic team
The best solar company, good installers, quality products, affordable priceSupplier Reply:
Thanks Aneesh for your review from the Team at Expert Electrical17 April 2022
Fantastic Experience from Expert Electrical
Friendly and helpful during quoting process. Install was quicker than I expected and conducted with professionalism. Very helpful. Highly recommend them to anyone else.Supplier Reply:
Thank you for your great feedback Matthew from the Team at Expert Electrical16 April 2022
Very happy
Very fast turn around from start to finish. Hoping for a great return for our money.Supplier Reply:
Thank you for your review Krystle from the Team at Expert Electrical14 April 2022
Very smooth sailing
From the very beginning of getting a quote, til the final installation, Expert Electrical were superb. There were no pushy sales men ringing me continuously, and Ben and his team were extremely helpful. They were very honest and adapted to my needs. Their prices were very competitive. On the day of installation, the 4 men were on time and very efficient with a sense of humour. Which was great. They showed me how to work the system and what would happen next with their office and the energy supplier. I can't praise them enough. From the office staff, company director, to the installers all were knowledgeable, helpful and a true pleasure to do business with.Supplier Reply:
Thank you Jodi for your lovely feedback from the Team at Expert Electrical
12 April 2022
Professional and Efficient
Professional and efficient!Thank you Expert Electrical, your team are a breath of fresh air.
Will not hesitate to recommend.
Supplier Reply:
Thank you Zina for your lovely feedback from the Team at Expert Electrical12 April 2022
Fantastic installer. Tidy and clean installation.
Fantastic installer. Very quick quoting process. Installation was very tidy and on time. Good customer service, quick grid installation.Supplier Reply:
Thank you for your review Kunal from the Team at Expert Electrical
11 April 2022
Solar installation
Our new solar system was installed very smoothly by Caleb Davey and his teamThey did an excellent job and I can strongly recommend them and Expert Electrical
Supplier Reply:
Thank you Bill for your review from the Team at Expert Electrical09 April 2022
Great Company
The team at Expert Electrical were clear and prompt with the quotes. The installation was carried out effectively and professionally.I was most impressed with Expert Electrical when our inverter failed twice. They were on-site the next day on both occasions and resolved the issue immediately.
Panel rating: 5/5
Inverter rating: 2/5
Supplier Reply:
Thank you for your positive feedback Denver from the Team at Expert Electrical07 April 2022
Professional Installation
Had a new system installed and I was very happy with the service and qualitySupplier Reply:
Thank you for your review Josh from the Team at Expert Electrical05 April 2022
Great service, prompt delivery and happy with the product
Installed a 10.3 kW system. It was easy with Expert Electrical. Their focus on providing the best service was evident from our first meeting. Installation happened in a short period of time and was efficient. System is working well.Supplier Reply:
Thank you Megan for your lovely feedback from the Team at Expert Electrical05 April 2022
Kurwongbah brilliance
The customer service from Expert was great, there were hiccups along the way and they all dealt with them professionally, which is all we can ask for. Martina was amazing to deal with and very communicative with us to keep us in the loop. Caleb and the boys did a fantastic job of the install. I couldn't be happier. Highly recommended.Regards, Tom.
Kurwongbah
Supplier Reply:
Thank you for your review Tom from the Team at Expert Electrical03 April 2022
Great team to work with
Expert Electrical were professional from start to finish. They provided great service throughout from the initial sales meeting, the administration team keeping me ini regular communications and the installation team were friendly and did a great job.Panel rating: 5/5
Inverter rating: 5/5
29 March 2022
A fantastic installation experience
Shannon arrived on time for the quote. We climbed on the roof and discussed the best panel layout. Shannon is very knowledgeable and after thoroughly explaining the system options and benefits to us prepared a quote straight away. After a few minutes of discussion my wife and I signed up and paid the deposit. To our surprise the system was installed 2 days later. The guys arrived early right on time. Caleb was a pleasure to deal with and they did a very professional neat job. When the installation was completed Caleb spent the time to explain the functions of the inverter and the monitoring of its performance through the wifi connection.Overall it was a very pleasant and streamlined process.
Supplier Reply:
Thanks Mark from the Team at Expert Electrical23 March 2022
A great experience
Expert Electrical were a pleasure to deal with from start to finish. My enquiry was responded to promptly and the meeting was easy and informative (not pushy like sales reps from other companies). They kept in touch every step of the way, so we knew exactly what was going to happen and when. The installers were professional, friendly and helpful. They managed the connection to the grid after the install and helped me connect to the App.I wouldn't hesitate to recommend them and would definitely use them again if the need arose.
Supplier Reply:
Thank you for your lovely feedback Sarah from the Team at Expert Electrical21 March 2022
Great company
Expert Electrical came out promptly we had the quote by that afternoon and the install was booked for the following week. I found this company to be very professional and knowledgeable and they finished the job ahead of time. I would definitely recommend them.Inverter rating: 5/5
Supplier Reply:
Thank you Debbie for your lovely review from the Team at Expert Electrical16 March 2022
I highly recommend Expert Electrical. They really are the best in the business!
Not having a lot of knowledge about solar, I sought out some reliable information in terms on installer, system size and type via SolarQuotes. Expert Electrical were in the top 5 most highly rated installers in my area (I think they’re number 1 now!), so I included them in my three quotes. Expert Electrical won my business with great face-to-face service from Zac who outlined options re. panels and inverters in terms of size, quality, and cost. I chose a hefty 10kW package (for future proofing – thanks to Jonathon from SolarQuotes for helping me bounce some ideas), with good quality panels (15-year warranty, 25-year performance warranty), and an 8.2 kW inverter (5-year warranty). Best of all Expert Electrical offered a 10-workmanship warranty AND can convert my gas hot-water system when the time comes. I'm also hoping for a battery...one day. Installation of the system took place in February 2022 with team-leader and electrician Maurice and off-siders Grant and Ethan. They were a friendly, well-oiled machine, completing the install efficiently while educating me along the way. The installation of the smart metre took a while - compounded by the flood - but is now installed and the system is working a treat (and I really enjoy looking at the app which shows me how much energy I’m producing compared to household consumption). I should also mention, I called Maurice re. some concerns about one of the panels (following 50+ hrs of torrential rain). He sent his team to check the panel (which was fine) before we switched-on the inverter. Thanks also need to go to the behind-the-scenes team for their professionalism and efficiency. I highly recommend Expert Electrical. They really are the best in the business!Supplier Reply:
Thank you so much Rachel for your recommendation. We are glad you are happy with your new system from all the crew at Expert Electrical16 March 2022
Well done Expert Electrical
Morris and his team from Expect Electricaldid a fabulous job yesterday installing my new 6.6 kW solar system . They upgrade the panels to the most recent version at no extra charge and setup my iPhone and demonstrated the system. No more huge power bills for me !
Very satisfied,
Roger
Supplier Reply:
Thanks Roger from all the crew at Expert Electrical
14 March 2022
Solar made simple
We are extremely happy with our solar install by Expert Electrical. From our first meeting with the Sales Representative we felt they knew what they were doing and supplied quality components. They were professional, price competitive and reliable. After install Expert Electrical organised the grid connection. I highly recommend them.Supplier Reply:
Thank you Tracie for your positive feedback from the Team at Expert Electrical11 March 2022
Fantastic installer!
The whole sales process was transparent and were able to answer all my questions.The install was great and couldn’t be happier. The gents managed to fit the whole system in a day. Everything was a smooth process from start to finish. Would highly recommend Expert Electrical
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your review Wil from the Team at Expert Electrical10 March 2022
Prompt service and a great system
Zac from Expert Electrical was great to deal with during the sales process and everything was clear and made simple to understand.Maurice and the team did a fantastic job on the installation, working with challenging weather to get the job done efficiently and neatly.
The customer service was great and I couldn't recommend Expert Electrical enough.
Supplier Reply:
Thank you Kiel for your feedback from the Team at Expert Electrical09 March 2022
Excellent service
Expert electrical were easy to deal with they were friendly, helpful and a fair price. They were not pushy sales people. Maurice and his team were very efficient and professional to deal with for the installation, site was left clean and tidy. Would recommend their services.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your lovely feedback from the Team at Expert Electrical09 March 2022
Quick, informative and easy.
Expert Electrical came out promptly, spoke to me about their system and panels and answered any questions I had.I received the quote the following day.
I had my solar installed within 10 days of receiving the quote.
The customer service was exceptional.
The installers were very professional and left my house clean and tidy.
I'm very happy with this company and would recommend them to anyone considering getting solar.
Supplier Reply:
Thank you for your lovely review Janette from the team at Expert Electrical09 March 2022
Easy installation with great results
I had 3 providers quote on the solar set up for my property. Shannon from Expert Electrical laid out the alternatives and stuck to the essential details that I needed to be aware of. His approach while professional, was more laid back then some of the other salespeople and that put me at ease as I wasn’t bombarded with too much information. The installation went well with no major issues and any follow up I have had with Expert has been dealt with in a timely manner. Would recommend.Supplier Reply:
Thank you Joel for your review from the Team at Expert Electrical08 March 2022
Professional, prompt and true Experts
Sales and quoting was professional and efficient. All my questions answered.The installers were professional, prompt, super efficient and were completed by early afternoon. They left no rubbish behind and i was simply able to enjoy my solar panels.
The connection was pretty easy, i was advised to log into the solar web to get my App and it was all pretty seamless and great service and advice. Couldn’t fault the work.
Supplier Reply:
Thank you Jill for your lovely feedback from the Team at Expert Electrical08 March 2022
Great service and value
Great service all the way from the initial contact to follow up after installation.Supplier Reply:
Thank you Chris for your review from the Team at Expert Electrical.06 March 2022
A good result
There were a few hurdles to overcome in the process, but the team delivered a good resultPanel rating: 4/5
Inverter rating: 4/5
Supplier Reply:
Glad to hear you are happy with your system from the Team at Expert Electrical05 March 2022
Easy process with great results!
Expert Electrical were great to deal with, easy communication and flexible with products to suit my wants.Fast and neat install, everything is working as expected.
Everyone I spoke to at the company was polite and took the time to answer any questions.
Would definitely recommend to others.
Supplier Reply:
Thank you for your review Michael from the team at Expert Electrical04 March 2022
Very professional
Very professional. What a great bunch of guys installed in one morning, polite well mannered young gentlemen. Would recommend to anyone.Supplier Reply:
Thank you Mike for your great feedback from the Team at Expert Electrical03 March 2022
Top Service
Dealing with Expert Electrical was the best. They provided several options and explained these to us. The installation was professional and timely. The staff were courteous and friendly and the follow up service has been top notch.Supplier Reply:
Thank you Nancy for your lovely feedback from the Team at Expert Electrical03 March 2022
Professional and helpful company with professional and dedicated installation crew.
- Sales process/quoting process was professional, timely and was made easier to understand. All staff I interacted with were very helpful and polite.- The installation crew were polite, tidy and punctual as well as dedicated getting to my property when many roads were closed due to flooding. Many companies would not have even attempted the job at the time.
- The customer service was great, expert electrical has been helpful from start to finish.
Supplier Reply:
Thanks Joel for your review from the team at Expert Electrical02 March 2022
Great work in adverse conditions.
Very happy with the installation of our solar panels. Expert Electrical provided a competitive quote and very thorough and useful information. The team arrived on a very wet morning and started with the inverter installation. Fortunately, the weather cleared, and the job was completed efficiently, quickly and cleanly. The operating system and online site were explained clearly.Supplier Reply:
Thank you for your review Elizabeth from the team at Expert Electrical22 February 2022
Installation of additional solar panels
The quoting process was very professional, friendly and not pushy. Installation was quick, but unfortunately more roof tiles were broken than expected. After installation service was very good.Supplier Reply:
Cheers Kara for your feedback from the Team at Expert Electrical21 February 2022
Quality service
Our whole process was very smooth, each person (from quotation, organisation, installation) did everything they said they would at each stage and on time, and answered any questions we had. We haven't connected yet but the installer has offered to come back and help us out once we have our new meter, which is great for us newbies!Supplier Reply:
Thank you Caitlin for your review from the Team at Expert Electrical21 February 2022
Quality work and great customer support
Very good customer service starting from provide quote, explaining how system works and responding to millions of questions.Installation went very well apart from minor mishap which was rectified immediately.
In terms of system output, I’m currently reviewing system performance Vs specified quote. System has been size for ~12kw however has never delivered quoted kw and seems like it gets cut off at 10kw which is the size of the inverter. Will review and follow up on this
19 February 2022
Great professional installer. Very happy.
Team were quick and efficient and the install was completed professionally and on time.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your review Russell from the Team at Expert Electrical18 February 2022
Seamless from start to finish
Shannon was just great and made up our mind for us, the detailed info and pictures of placement on our roof were great.The insallation guys were quick , professional and tidy and did a great job. Highly recommend you guys to anyone
Thanks heaps
Supplier Reply:
Thank you for your review Darren from the Team at Expert Electrical15 February 2022
10KW+ system installed
Just had the system installed so will see how everything goes, but cannot fault the team at Expert Electrical and Caleb Davey (installer)Supplier Reply:
Thank you for your review from the Team at Expert Electrical11 February 2022
Excellent service
It was much simpler to switch to solar than I thought it would be. Zac in sales explained everything clearly and the installation team were punctual and professional, too. Highly recommend!Supplier Reply:
Thank you for your review from the team at Expert Electrical08 February 2022
Solar Review
Friendly, Knowledgable and Professional from start to finish with great communication from Lee and the installation team.Supplier Reply:
Thank you for your lovely review Sherryn from the Team at Expert Electrical05 February 2022
Great quality installation, friendly team
Sale and quoting process was easy and informativeInstallation team were excellent. Were able to schedule us in earlier than expected and installation was quick and professional
Good customer service, helped us get grid connection.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your feedback from the Team at Expert Electrical04 February 2022
Simply the best!
Expert Electrical were fantastic all the way through:- Quotation: Zac gave us an excellent price but also explained the reasons behind the system selection and what we could reasonably expect from it.
- Installation: Caleb and his team were on-time, quick, courteous and discrete. They asked what they needed to know from us at the start, completed the job as requested and took us through the system's operation once complete. They also left the place clean.
- Administration: Rachel and Martina orchestrated everything for us and made sure everything was clear and simple whether for booking the quote, keeping us up-to-date with the installation date or sending us the invoices and system dicumentation.
Expert Electrical have an excellent team that I cannot praise enough. Thanks guys!!!
Great company
The quoting process with expert electrical was simple and easy to understand. What set them apart from the other quotes I received is they gave the facts without playing games. And they weren't pushy. We didn't have to wait long at all for the installation and they turned up on time. We're clean, friendly and efficient. The customer service has been exceptional.Supplier Reply:
Thank you for your lovely feedback Hannah from the Team at Expert Electrical