Expert Electrical Reviews

Based on 228 ratings Aus Ranking

  • 5 star 126
  • 4 star 96
  • 3 star 6
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.61
  • System Quality
    4.80
  • Customer Service
    4.75
  • Installation
    4.81

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About Expert Electrical, Solar Installers

Expert Electrical
Platinum Partner
Expert Electrical is a SolarQuotes Client (what does this mean?)
ABN: 67 914 971 040  ABN active since 01 Jul 2014 | The Trustee For Jones Family Trust
verified
ACN: 600 322 334  ACN active since 25 Jun 2014 | Expert Electrical Pty Ltd
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
NSW: 284013C Expert Electrical Pty Ltd 
verified

QLD: 78132 Expert Electrical Pty Ltd Atf Jones Family Trust 
verified

TAS: 1512888 Expert Electrical Pty Ltd 
verified

Reviewers report paying: $4,500 - $12,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Expert Electrical - The Best in the Business

Servicing QLD, NSW & TAS (refer note below re TAS) with quality solar solutions 

  • Off grid specialists
  • CEC Approved Retailer
  • Tesla Certified Installers
  • Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
  • SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
  • Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
  • We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
  • Finances options available
  • Offering air conditioning and general electrical services


    Note: In Tasmania Expert Electrical now operates under ABN 39 606 374 494, Black Mountain Farms Pty Ltd ACN 606 374 494, trading as Expert Electrical Tasmania and Expert Solar Tasmania (business names registered from 11 Mar 2020).

Expert Electrical Solar Reviews

Company so easy to work with. Professional polite clean installers

Quoting process from Joran was very quick..the installation went faster than I though it would take. All the workers were cleanly dressed and Maurice and the 2 young gentlemen I spoke to were very polite( 1 went into the roof and the other did the electrical). They were on time and very curtious. Maurice walked me thru the internet connection so I felt confident to show my husband. Maurice showed me the panels when finished and explained the northern exposure for the panels. I was very happy with the service I received. I have also been talking to Martina she has been keeping me up to date with the whole process and has offered to help with any questions or problems I might have. Show additional information

quality products easy to deal with

Quoting and sales process was great, I spoke directly to a knowledgeable and experienced electrician on the phone.
The installation by the 3 man team was professional and tidy. Attention to detail fantastic, and also installed a cat6 cable connecting the SMA inverter to my network.
The installation documentation was promptly taken care of, and a few days later I contacted my retailer to get a better feed in rate.
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Fantastic experience from quote to install

I want to recommend this local business to anyone looking at solar installation. They made the whole process so easy from Shannon turning up on time, prepared and informed as to what system would be best for me to Martina in the office to Maurice and his team that installed the system with a wealth of knowledge and experience which simply delivered over and above my expectations. Great job to the whole team at Expert Electrical Brendale. One very happy customer! Show additional information

Great service

The only company among the many that we spoke to, that actually had someone come out and talk to us about what we wanted, and gave some ideas and suggestions. Very helpful from the first contact through to the final shake of hands after installation. Highly recommended. Show additional information

Excellent Product and Service

The team at Expert Electrical were fantastic to work with for our recent installation of a 6.6KW system. Everyone from Shannon who quoted, Martina in Administration and Ben and his team who did the install, we couldn't fault their service and delivery. The team even braved days of stop/start rain to get the job done. They all provided us with great advise and recommended a product (Hyundai) that was great value and high quality. Thanks for going above and beyond to make the process of converting to solar quick and easy for us.
Thanks again!
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Great Service, Excellent Product Knowledge

From initial consultation through to the installation and follow up service we were continually impressed with the professionalism, service and quality of product. Cannot recommend Expert Electival highly enough. Show additional information

Expert Electrical - thumbs up

So easy. Expert Electrical were just a no fuss sales presentation. Quality advice and the installation process was smooth and efficient. I recommend using this company. Show additional information

Great job

The guys that turned up were professional and knowledgeable. Both got in and got the work done with no messing about. I would 100 percent recommend Expert Electrical to anyone for a solar installation. Well done guys. Show additional information

Happy with my installation

Expert Electrical took time during the quoting process to explain the different inverter options and system sizes, as well as show me some examples of how the monitoring application works through their own phone and the solar installation at their home and office.

The installation was completed very quickly despite a somewhat damp day, and the installers took the time to make sure I was aware of how to setup the monitoring tools and confirm the system was operating.

I'm still waiting on my retailer to organise the grid connection but Expert Electrical got the ball rolling on that front as well.

I would recommend at least getting a quote from them to anyone looking to install a new solar system in Brisbane.
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Satisfied

Representative came explains the system & system & price options.
Quality product, reasonable price, helpful in technical support. Punctual. Organise in grid connection.
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Very Satisfied customer

Awesome service from start to finish. Leesa was the initial contact and she was extremely helpful and polite. The installer was Caleb and he was a machine. Smashed the job out professionally and on time. Very happy I chose Expert Electrical and have already recommended them to other family members. Very competitive pricing also. Show additional information

No

Salesman was nice. Did the site inspection. One day installation nice and tidy. Great service. Would recommend to anyone looking for solar. Show additional information

Fantastic!

I couldn't be happier with choosing to get solar from Expert Electrical. Shannon, who took the details of my enquiry, took the time to educate me on the process of choosing a system including, the size system I needed based on our actual usage, the advantages of choosing certain brands over others etc. By the time it came to make a decision, I felt well informed and was confident I had made the right choice.
The team who made the installation did an absolutely stella job. Quick, efficient polite and professional - they took the time to take me through what they'd done and it was top quality work. They also made sure I understood how my new system worked.
Expert Electrical took the time to call me after the installation also to make sure I was happy - I certainly am! Very happy to recommend them to my friends and family.
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Excellent installation, wonderfull service.

Quoting process was accurate and easy to follow
The installation process was smooth and on time.
Creat customer service after the installation, clarified all my questions.
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Professional from start to finish

From the quotation through to the installation expert electrical were very professional.
We needed a second system as our first one doesn’t meet the needs of having a pool and heat pump. Where other companies implied that I would need to remove the old panels, expert electrical made process of installing the second system hassle free.
This system, even though the panels are not in the prime positions of the roof, are producing an amazing amount of power.
Thankyou expert electrical, I totally recommend them.
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Very happy with our solar experience.

Ben was clear and concise in his quotation process. The office staff ensured I was kept up to date with due dates etc. The team arrived promptly on the day of installation and left the areas nice and tidy before they left. Any issues I had the team were extremely willing to explain. Show additional information

Solar Plus Tesla Powerwall2

My solar system was installed by Expert Electrical about a year ago and yesterday the same company added the Tesla Powerwall 2 to the system. The quote and installation for both components has been easy, stress free and professionally done. The installation staff arrived on time and were easy to talk to and left the area clean and tidy. Adding the Tesla Powerwall is quite involved, and takes some time, but all was done by friendly staff who knew their stuff! They did some problem solving with the Tesla staff on the final stage of the connection and made sure everything was working before they left. The office staff are friendly and easy to talk to and I would highly recommend this company and the products they use.
Kaye C.
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Fantastic Install!

I'm very happy that I chose Expert Electrical to install my solar system. The team were very professional from start to finish. Communication and customer support were excellent. They bent over backwards to make sure we were happy. The process went smoothly and I'm happy with the result. I would not hesitate to recommend them. Show additional information

Great company to work with

Had our system installed yesterday by Maurice and his team, and were very happy with the process. The team were punctual, polite, professional and friendly a credit to the company. After getting 3 quotes for a premium system, I felt Expert Electrical were the company for me based on professionalism, knowledge, value and quality. Very happy with everyone I’ve encountered during the entire process. If the system performs as well as the company that installed it, and the after care is the same I’ll be one happy customer! I’d recommend them in a heartbeat. Show additional information

Easy process

From start to finish expert Electrical were professional. They made the whole process easy. Their adoption of paperless transactions is refreshing. All aspects of their service and installation was outstanding Show additional information

Fantastic installation

Everything from the quote to installation was seamless, and the removal of the existing system was quick.
Lee showed up on time discussed options left us with the info.
Maurice (installer) walked us through the process of getting our Solar online. He was super patient and helpful.
Very happy with our decision to go with Expert Electrical, and would recommend.
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Quick, professional and friendly

Quoting process was great
Installation went smoothly….very punctual and tidy
Great customer service
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Highly recommend

I highly recommend Expert Electrical. The whole process from start to finish was trouble free. After the quote I contacted Shannon with further questions that were answered with ease. Being a previous installer he had the technical knowledge and explained in layman’s terms. Caleb and the team were on time, completed the job efficiently and thoroughly cleaned up afterwards. You wouldn’t have known they were there. Show additional information

Clear and accurate advice.

Expert Electrical provided good advice and helped guide me through the decision making process without concern.

For the install, they were well organised, turned up on time and had the install completed quickly.
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Everything made easy

From quote stage to installation all the staff have been through and happy to answer my many questions and to work in with our schedule. Would definitely recommend. Show additional information

Quick and hassle free

Ben was very polite and knowledgeable throughout the quoting process. He explained things in a way that was easy to understand for a beginner. The day of install was quick and hassle free. I’m yet to have a complete hand over and check over a few things which I will follow up in the coming days. Show additional information

Couldn't be happier

Amazing from start to end so professional. The install was great no mess no fuss. Definately look at purchasing a system from these guys Show additional information

Fantastic service

Great service from the time we contacted Expert Electrical for a quote to the date of install of the system. Thanks guys Show additional information

Above and Beyond Service

Ben, Jack and his team went above and beyond to install our system. They drove hours to get to our property, worked through heat, and got the installation done. Thee quality of the work was excellent, and the system in the early time seems to be working well. The advice and support they have provided has been excellent. Show additional information

Fantastic service

Great service from the team at Expert Electrical from the quote by Ben to the installation by Jack and Chris. Martina in the office was very helpful too. We are very pleased with the quality product - Hyundai panels and SMA Invertor. They explained clearly everything we needed to know.

We would thoroughly recommend Expert Electrical
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Simply Fantastic.

From start to finish, Dave from sales was honest, easily approachable and took the time to explain the basics of solar. To Gordon with installation, fast, got in did the job no fuss and was more than happy for me to jump on the roof and review his work while he was there and then asked if there is anything I'm not sure about/ not happy with. Even happy to answer a quick electrician question not related to the job. Hard to find a good tradesmen and you'd be hard pressed to find better than Expert Electrical. Show additional information

Excellent

From the quotation with Lee, Martina, Leesa, and Chas in the office, to the installation and service by Gordon, Chris and team, I couldn't have asked for better.

A prompt quote on a quality product - Hyundai panels and SMA Invertor. And a good price.
Installation by well qualified and pleasant people who left everything neat and tidy. They explained clearly everything I needed to know.
Service from the office very helpful too.

I would thoroughly recommend Expert Electrical.
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Completely happy

Expert Electrical installed our new solar system yesterday. They have met all our expectation - they consulted and communicated with us at every turn, completed the job on time and cleaned up after themselves. A very happy experience for us and they install a quality German / Austrian designed product with great warranties for the panels and inverter ... highly recommended Show additional information

They made the whole installation process simple for us

I was referred by a family member who had a great experience with this team. Their quote was competitive, and right from the start they made things easy for us to proceed. The installers turned up on time, worked diligently to get it all done in the time they said it would take, and left the place spotless when they were done. Friendly and helpful after sales service as well. If you are looking at Solar, make sure you speak to Joran at Expert Electrical Show additional information

Fun in the sun

The whole process from initial quote to the final grid connetion was effortless.

The team at Expert Electrical understood my solar needs and provided professional service throughout each step of the way.

The system was installed to a high standard by tradies who were friendly, punctual and knowledgeable.

Cannot fault this company would highly recommend their services.
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Genuinely surprised

Contact made via solar quotes, Expert Electrical was one of 2 out of 8 solar companies I had requested quotes from that came to my home to view the site and go over some products. They are by no means the cheapest, if you are looking for 6.6kw system, inverter, with 18-20 panels for 3-4k go elsewhere. That being said, they were the absolute most professional, the least BS, and straight to the point out of everyone.

As soon as I said I wasn't interested in something, it was dropped and I didn't hear a word about it again unless I asked. They listened to what I wanted and provided me with multiple options to choose from with varying prices, hardware, and proformance.

They showed up smack bang on time, immediately ran through with me what their plan was for the day, and got stuck into it.

Hope the guys enjoyed the sizzle and cold soft drinks.

Genuinely surprised and pleased with the service. Would recommend and intend to use again.
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Fantastic, Knowledgeable, Polite and happy to answer any questions

I put in for three quotes on SolarQuotes. Dave got back to me from Expert Electrical, (and another company) and organised a site visit.

He was well presented and chatty, but not pushy. Happy to answer all my questions, and referenced back to the information booklet where possible to back up his claims.

Installation was scheduled and they guys turned up promptly in the morning, and after confirming the work, the layout and site for inverter they got to work. They had the gardener come and work around them in the afternoon. Caleb and his men kept me in the loop when they were going to turn the power off and any other info I needed.

I dealt with Martina in the office for invoicing and scheduling. She was polite and good to work with.
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Great service

We have used expert electrical twice

First to get a 10kw solar system
then we added another 6k and 11kw BYD battery

The team is excellent from sales to installation and service
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Fantastic service highly recommend

We contacted Expert Electrical through solar quotes. They were not the cheapest but they were the only ones who came out to actually look at the site, went through options with us. Once we signed up with them (took the interest free repayment plan option) it was super easy. They showed up on time, communication was excellent. Legit recommend them to anyone interested in solar. Show additional information

5 star all the way

We could not be happier with these guys. Each and every staff member we have had dealings with were courteous and professional. Luckily for us no question was too silly as we were patiently walked through the entire ins and outs of Solar installation. Shannon attended our home in person which really reassured us that there would be no "hidden extras or costs". Caleb and Ollie installed our system. They turned up on time, worked hard all day and remained friendly throughout. Show additional information

Very happy with every aspect of service from Expert Electrical!

Really happy with every aspect of the service from Expert Electrical.

They were very responsive to my initial contact with them and set up an onsite evaluation within a good timeframe.

Ben explained my options thoroughly and in a way that didn't use confusing jargon and provided his honest/expert opinion on the best solution for my property. The system used by Expert to present the various proposals was excellent and provided a lot more information than their rivals.
Ben was very responsive to any follow up questions I had prior to accepting the proposal, even getting back to me on a Sunday night!!!

The admin team were also excellent and were extremely responsive. I accepted the proposal at 8pm in the evening and by 8:30am the next day the admin team had acknowledged it and done all the relevant paperwork with Energex and by 11am I had received a call to get the install booked. This gave me great confidence in my choice of installer!

Calleb and his team did a great job of the install. His crew turned up on time and the guys were really polite and answered all the questions I had about the setup and configuration. They did a really tidy job of the install, left the site as clean as when they arrived and explained the system to me once it was up and running.

Overall I am really happy with the service from the whole crew at Expert Electrical and would highly recommend them to anyone.
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May the Sun shine on you.

Salesman spent an hour here answering my dumb questions.
Install went well. Good friendly team of 2. On time, everything working. Even on a showery day.
New power metre yet to be installed by Energex.
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Easy painless process

Dave was very helpful and knowledgeable during the quotation process and answered my many questions convincingly.

Installation was completed on the says stated and looks to be well done.

Everything was well organised by them and now I have solar!
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Thank You for a job well done

Expert Electrical products are competitively priced and offers one-stop installation packages complete with grid commissioning and swop-over to smart meter monitoring.

Delivery was punctual (on scheduled date and time) and work activities occurred with minimum interruption on site.

Most importantly, happy about the quarterly electrical power bill which actually plummeted after the installation, promising a healthy payback.
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Best brand, best price and made in Germany.

The sales and quoting process is fair,the thing I don't like is they said the SMA inverter is made in Germany ,actually it is made in China.
The installation is fair,the thing I don't like is the solar panels arrive my home are without packing to proctect it,I am afraid the solar panels may be damage during transporation.
The customer service is good, they help organise the grid connection after the install.
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Professional team

Quality contractor, great communication and delivered and installed as planned. 2 x sma inverters and 36 panels installed and commissioned in a couple of days. Tidy job and all the monitoring tech was set-up on the day.

Highly recommended.
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Great experience from start to finish

David was very patient and answered all the questions asked. Sent the quote through when he said he would. The installation process was exceptional. They were punctual, were polite and tidy. Highly recommend them. They sent the paperwork through to Energex. I had to deal with my supplier for the feed in tariff. Show additional information

Very happy customer!!

We are extremely happy with our solar package from Expert Electrical, high quality products with multiple options for all budgets. The quality of the installation and the extra effort the installers went to for optimum panel position was fantastic.
The installers were also very respectful and friendly.

Scott was easy to deal with and very responsive to my ongoing questions and changes. Highly recommended!!
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Seamless experience

Expert Electrical made the process of installing solar completely seamless! Dave provided a really timely quote and was able to answer all of the questions we had. The system is great and competitive with other quotes we'd received for top of the range systems. The installation team were friendly, on time and done within a couple of hours. The team at Expert Electrical have helped in popping through all the necessary paperwork and have been on hand after the install to check that things have been running smoothly. I would definitely recommend them! Show additional information

Excellent Service from Start to Finish

Many thanks to Lee, Megan, Martina, Gordon and the Expert team for a professional job from start to finish.
In terms of a quotation, Lee provided us with several options and scenarios in order for us to make an informed decision on which solar system to go with. Megan and the team ensured the contract signoff process was easy. Gordon and the team completed a very tidy installation, with no mess left behind - they even stuck around as the rain set in to ensure the installation was completed on the day. We had a minor issue with getting the WiFi connected - only because our home router is located so far from the installation. Martina and Richie completed several follow ups - both by phone and on site to ensure the WiFi was working correctly. Smart Meter getting installed by our provider today and we are very happy with the system.
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