Expert Electrical

Expert Electrical Reviews

About

Expert Electrical - The Best in the Business

Servicing QLD, NSW & TAS (refer note below re TAS) with quality solar solutions 

  • Off grid specialists
  • CEC Approved Retailer
  • Tesla Certified Installers
  • Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
  • SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
  • Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
  • We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
  • Finances options available
  • Offering air conditioning and general electrical services


    Note: In Tasmania Expert Electrical now operates under ABN 39 606 374 494, Black Mountain Farms Pty Ltd ACN 606 374 494, trading as Expert Electrical Tasmania and Expert Solar Tasmania (business names registered from 11 Mar 2020).

Reviewers report paying: $4,100 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Expert Electrical Reviews (449)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 311
  • 4 star 130
  • 3 star 8
  • 2 star 0
  • 1 star 0

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Excellent

The Expert Electrical team were great from start to finish. The whole process was straight forward and no nonsense. The quoting and installation was a breeze. I'd thoroughly recommend them to anyone looking for a good reputable solar installation company.
Panel rating: 5/5
Inverter rating: 5/5

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Thank you Andrew for your positive feedback from the Team at Expert Electrical
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Great presentation

Sales presentation was very informative and professional.
Installation was very easy without any issues.
Customer service was great , easy communication and prompt follow up.
Very happy

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Thank you for your positive feedback from the Team at Expert Electrical
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A very satisfying experience all round.

Straight forward quote process. Honest assessment of situation and reasonable pricing. Installation happened when and how quoted. Installers were polite and knowledgeable. All my questions were answered and lots of support for the future offered. I have to say that I have been very satisfied with the whole process.

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Thank you Matthew for your review from the Team at Expert Electrical
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Great service

From start to finish, quote, arranging installation and the install they were prompt, on time and willing to answer my questions at any time.

There were a couple of complications with configuring the battery but they worked through them to get the job done.

Thanks to Ben, Shannon, Caleb and the team.

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Thank you Tim from the Team at Expert Electrical
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Professional and Good Value

Installed when they said it would be. Everyone was polite and professional. No question I asked was too basic. Everyone took pains to make sure I knew what was happening and how the system worked.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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Thank you Matthew for your review
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Easy, simple process and great services.

Easy, simple process and great services from quotation to installation.

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Cheers Fiona from the Team at Expert Electrical
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Great people to deal with, excellent job thanks to Maurice and his team

The whole process was made easy buy the helpful staff at Expert electrical

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Thank you David
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Excellent service and advice

Expert Electrical provided a very professional service from the first contact, where there was no sales gimmicks or pressure to sign up, to the quoting process, that came with plenty of advice and options and the installation that was completed on time and without any hassles. Highly recommend them.

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Thank you John for your review from the team at Expert Electrical
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Very efficient and helpful. Even did a warranty claim for us on the inverter.

The quote was very competitive and the system was installed quickly without hassles. The inverter was faulty but Maurice put in the warranty claim immediately for us.

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Thank you Lisa for you lovely feedback from the Team at Expert Electrical
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Very professional

The whole experience was pleasurable right from the quote to the girls in the office and the installation the customer service was great recommend them to anyone

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Thank you Wayne for your review from the Team at Expert Electrical
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Very professional solar installation

I was somewhat apprehensive when looking for quotes for our new Solar system because I knew what I wanted and out of 6 companies that quoted Expert Electrical was the only company that understood what I was trying to achieve. Ben and his team were very professional in their approach and the system is operating perfectly. The installation work is very neat and Ben and his team should be proud of what they have done for us. I couldn't be happier and have no hesitation in recommending Expert Electrical to anyone looking to install solar.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

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Thank you Warren for your lovely review from the Team at Expert Electrical
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Lives up to their name

Expert Electrical certainly lived up to their name. They are experts in what they do.

Shannon solar designer/sales - was very knowledgeable, answered questions in a timely manner and was more than happy to run different designs.

Once the contract was signed Expert Electrical started the process with organizing the grid connection.

Installation team - Grant, Harry & Ben - very easy to deal with, very polite, did their best to accommodate requests to do all noisy works as early and quickly as possible to allow family to sleep during the day. They worked very efficiently to get the whole 10.53kw system in 1 day. They went over the whole system and how to use the invertor app.

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Cheers Matt for your review from the Team at Expert Electrical
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Solar install by Expert Electrical

Just had a solar / battery system installed by Expert Electrical. After a really bad experience with AGL who delayed my install for more then 10 months, I have decided to use a local company for the project and right from the start, the team at Expert Electrical has not disappointed. From being on time for quotation, the explanation of the planned system right up until the promised timeframe for the install, Expert Electrical did not fail in any of their promises. And the whole system was installed after a 1 full day's work.
All the staff who helped me was a pleasure to deal with.

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Thank you for your positive feedback Michael from the Team at Expert Electrical
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A great service from start to finish

Expert Electrical provided a very professional, efficient and thorough service from provision of a quote to post-installation services such as registering for solar tariffs etc.
Panel rating: 5/5
Inverter rating: 5/5

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Thank you for your review Pete from the Team at Expert Electrical
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Quality installation and service

Salesman was knowledgeable and explained everything clearly. Showed us various options and listened to our needs. The installers were on time, very efficient and very polite. The Install is neat and the follow up service was second to none. Highly recommend Expert Electrical
Panel rating: 5/5
Inverter rating: 5/5

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Thank you Lisa for your lovely feedback from the team at Expert Electrical
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Original Review on 31-10-2021:

The best in solar

Easy transaction came out inspected property advised on 3 phrase system, They arrived at 7am and worked thru till 5,30 on first day, hooked up next cleaned up the place very professional and dressed neat and tidy, Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you bob for your review, from the team at expert electrical

8 months later we asked Bob: "Are you happy with the performance of your system so far?"

Certainly above expectations I've had 2x$500 refunds and no bills. Going into winter now I'll see what happens over next 3 months although I have stored credit not too worried. Must add though I have 3phrase system only way too go as you are able to feed in 15 kilowatts
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Great advice

Thank you Joran, Maurice and the team at Expert Electrical for a seamless replacement of our old solar system. Great advice and followup service

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Thank you Glenn for your review from the Team at Expert Electrical
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What a power move!

Thanks to you, Shannon and the team onsite who completed the install. Very easy to organise, great communication and very professional service.
The quoting process was seamless and when we has a few questions, these were answered simply. We were also provided with a range of options. Shannon talked us through each and provided information about current usage etc.

The installation crew, lead by Maurice, were on site and were super efficient. They obviously work so well together. Maurice took me through the App and answered numerous questions i had.

Martina and the support team had great communication. I knew where the process was at at every stage, and the follow up calls thereafter were greatly appreciated.

Overall, we know we made a great decision for our household based on the expert knowledge and advice provided by Expert Electrical and the service has been second to none.

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Thank you for your lovely feedback Emma from the Team at Expert Electrical
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Great system Great installation team.

Salesperson was on the ball what he said convinced me to select expert electrical they weren’t the cheapest.
The installation team were on time and Gerry efficient.
The team leader took a lot of time setting up the system with my inferior internet. And was very patient explaining it to me.
The grid was left connected and the team set in process the change to a smart meter.

Panel rating: 5/5
Inverter rating: 5/5

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Thank you roger for your review, from the Team at Expert Electrical
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Super easy from start to finish

Expert Electical wer professional in all aspects and have been super easy to work with from start to finish.

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Thank you Emma for your lovely feedback from the Team at Expert Electrical
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Highly professional

They just came in and got the job done without any fuss at all. Thanks guys. All the connection to Origin in happening now.

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Thank you Bob for your review from the Team at Expert Electrical
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Fantastic to deal with from start to finish.

They took the time and explained the different types of systems to us perfectly before purchase.
Installation was smooth, with polite friendly staff that constantly kept us informed during the process.
Before departing they confirmed we understood the safety aspects of the system and instantly organised grid connection references and assisted with apps on our phones.
Our QCell batteries, inverters and panels are working perfectly.

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Thank you Paul for your positive feedback from the Team at Expert Electrical
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Awesome system

The whole process was fabulous from quoting to installation. The system is wired very neatly & the panels look great. The installers were really good arrived on time, answered my many questions & cleaned up before they left. Follow up was excellent with helpful advice & checking that we were satisfied with all aspects. So far very happy.

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Thank you for your lovely feedback Brian from the Team at Expert Electrical
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Happy with the outcome & great to deal with

All staff we dealt with were helpful and explained everything fully. Would happily recommend to family and friends

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Thank you for your review Bec from the Team at Expert Electrical
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Fantastic installer

Expert Electrical team were all helpful & polite,straight up with the process from the start excellent installer

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Thank you for your lovely review Steven from the Team at Expert Electrical
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Great service

The Expert Electrical Team were great, starting from Zack during initial sales discussions and quotes through to Maurice and the team for installation. They were punctual, polite, explained things and answered my questions. The customer service team were also great, Martina and Courtney were always available to clarify things and get back to my queries. I would recommend the team highly to anyone. The SMA app is awesome and gives me real-time indication of system performance. Just waiting for my bill now to see the savings being made! Thanks to the whole team.
Tasleem

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Thank you for your review Tasleem from the Team at Expert Electrical
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Excellent all over experience!

Smooth quoting process. Very personable and approachable. Very accommodating with installation as we were in the middle of 2 other roof works! Prompt, clean and polite.

Very happy overall and would highly recommend.

Inverter rating: 5/5

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Thank you Jacki for your lovely feedback from the Team at Expert Electrical
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Great solar

Expert Electrical was very punctual when coming to our home to quote and to install. Polite and friendly staff and efficient installation. Really like the SMA app for online monitoring of our system.
Panel rating: 5/5
Inverter rating: 5/5

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Cheers Ron for your Review from the Team at Expert Electrical
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Professional and reliable company!

From the very beginning, we were impressed with how Expert Electrical operated. Whnever appointments were made, the employees were punctual and informative. Questions about the process were answered which made us feel at ease with the decision to go ahead. The install was seamless - all done in a day including removal of the old 1KW solar system and hot water and installation of the new systems. Expert Electrical handled everthing including the elctrician, plumber and removal of all old equipment. Price included solar and heat pump.The staff (led by Caleb) on our job were hard working, polite and respectful. We were contacted by the company after the install to see if we had any issues or questions. Thanks everyone!
Panel rating: 5/5
Inverter rating: 5/5

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Thank you Wendy for your lovely feedback from the Team at Expert Electrical
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Great company

The quoting process with expert electrical was simple and easy to understand. What set them apart from the other quotes I received is they gave the facts without playing games. And they weren't pushy. We didn't have to wait long at all for the installation and they turned up on time. We're clean, friendly and efficient. The customer service has been exceptional.

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Thank you for your lovely feedback Hannah from the Team at Expert Electrical
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Great products and service from a local company

Great experience from start to finish, from Lee providing the quote, Martina outlining the installation process and Caleb and the team installing our system. Great to support a local business you can trust.
Panel rating: 5/5
Inverter rating: 5/5

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Cheers for your great feedback Leigh from the Team at Expert Electrical
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Great Company to deal with

Lee the sales rep was very easy to deal with and not pushy. Expert electrical were very prompt in responding to emails and installation time was quick. Would highly recommend

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Thank you for your review Steve from the Team at Expert Electrical
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Excellent customer service from start to end!!

Our experience was fantastic!
Zac was on time to the appointment, very professional and thorough to explain our options.
After receiving the quote we had time to think and decide between our options without the pressure of someone calling everyday.
The whole process was smooth and easy to deal with. Everyone was very polite and friendly.
Overall, a fantastic experience!

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Thank you for your review from the team at Expert Electrical
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Simple and easy

Simple and easy company to deal with. initial consultation was terrific, install easy quick and easy and best of all the after install process was great with terrific what to do next information.
Panel rating: 5/5

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Thank you for your review from the team at Expert Electrical
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Great installer!

Expert electrical did a fantastic job from the first contact to installing the solar for us. We had been thinking about having a solar system for a while but all the technical side of things looked complicated so we had been postponing. But we finally decided to look for an installer but that wasn’t easy as there were so many of them around and did not know who to choose. We got quote from 4 installers and in the end, we chose Expert electrical for the experience in the industry, price and the service they are offering to the customers.

The solar worked perfectly from the second they installed it and we are very happy with everything!! We recommend Expert electrical to anyone who are looking for a trustworthy installer:)

Panel rating: 5/5
Inverter rating: 5/5

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Thank you for your lovely review Yoko from the Team at Expert Electrical
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Great solar experience!

My experience with Expert Electrical was positive from beginning to end.
I first met Ben at a Home Show information presentation & booked an appointment.
Shannon came within a week, clearly explained the whole solar process & promptly emailed a quote within a week.
After another 3 quotes, I accepted the Expert Electrical quote & the system was fully installed within a week.
Installer Maurice & his assistant appeared to be very professional, efficient & tidy.
Couldn't be happier with the whole process.
No hesitation in highly recommending this company.

Inverter rating: 5/5

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Thank you for your lovely reveiw Kerry from the Team at Expert Electrical
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An excellent experience!! Fully recommended

Really happy with the work done by Expert Electrical. Lee was good to deal with signing it up, and Maurice did an awesome job on the install. Fully recommend them to anyone looking for a solar solution.

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Thank you Karl for your positive feedback from the Team at Expert Electrical
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Trust word of mouth

Referred to by family with Expert Electrical due to the quality of the equipment and job completed. Completely agree with this. Friendly staff with efficient, high quality work. Very happy with the finished product. Answered any questions asked. Installation process was no issue, they arrived on time, completed installation and explained everything. They went out of their way with customer service. Definitely recommend!
Panel rating: 5/5
Inverter rating: 5/5

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Thank you Shane for your lovely feedback from the Team at Expert Electrical
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Fantastic team

The best solar company, good installers, quality products, affordable price

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Thanks Aneesh for your review from the Team at Expert Electrical
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Fantastic Experience from Expert Electrical

Friendly and helpful during quoting process. Install was quicker than I expected and conducted with professionalism. Very helpful. Highly recommend them to anyone else.

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Thank you for your great feedback Matthew from the Team at Expert Electrical
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Very happy

Very fast turn around from start to finish. Hoping for a great return for our money.

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Thank you for your review Krystle from the Team at Expert Electrical
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Very smooth sailing

From the very beginning of getting a quote, til the final installation, Expert Electrical were superb. There were no pushy sales men ringing me continuously, and Ben and his team were extremely helpful. They were very honest and adapted to my needs. Their prices were very competitive. On the day of installation, the 4 men were on time and very efficient with a sense of humour. Which was great. They showed me how to work the system and what would happen next with their office and the energy supplier. I can't praise them enough. From the office staff, company director, to the installers all were knowledgeable, helpful and a true pleasure to do business with.

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Thank you Jodi for your lovely feedback from the Team at Expert Electrical
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Professional and Efficient

Professional and efficient!
Thank you Expert Electrical, your team are a breath of fresh air.
Will not hesitate to recommend.

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Thank you Zina for your lovely feedback from the Team at Expert Electrical
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Fantastic installer. Tidy and clean installation.

Fantastic installer. Very quick quoting process. Installation was very tidy and on time. Good customer service, quick grid installation.

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Thank you for your review Kunal from the Team at Expert Electrical
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Solar installation

Our new solar system was installed very smoothly by Caleb Davey and his team
They did an excellent job and I can strongly recommend them and Expert Electrical

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Thank you Bill for your review from the Team at Expert Electrical
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Great Company

The team at Expert Electrical were clear and prompt with the quotes. The installation was carried out effectively and professionally.

I was most impressed with Expert Electrical when our inverter failed twice. They were on-site the next day on both occasions and resolved the issue immediately.

Panel rating: 5/5
Inverter rating: 2/5

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Thank you for your positive feedback Denver from the Team at Expert Electrical
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Professional Installation

Had a new system installed and I was very happy with the service and quality

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Thank you for your review Josh from the Team at Expert Electrical
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Great service, prompt delivery and happy with the product

Installed a 10.3 kW system. It was easy with Expert Electrical. Their focus on providing the best service was evident from our first meeting. Installation happened in a short period of time and was efficient. System is working well.

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Thank you Megan for your lovely feedback from the Team at Expert Electrical
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Kurwongbah brilliance

The customer service from Expert was great, there were hiccups along the way and they all dealt with them professionally, which is all we can ask for. Martina was amazing to deal with and very communicative with us to keep us in the loop. Caleb and the boys did a fantastic job of the install. I couldn't be happier. Highly recommended.

Regards, Tom.
Kurwongbah

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Thank you for your review Tom from the Team at Expert Electrical
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Great team to work with

Expert Electrical were professional from start to finish. They provided great service throughout from the initial sales meeting, the administration team keeping me ini regular communications and the installation team were friendly and did a great job.
Panel rating: 5/5
Inverter rating: 5/5
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