Expert Electrical Reviews
About
Expert Electrical - The Best in the Business
Servicing QLD, NSW & TAS (refer note below re TAS) with quality solar solutions
- Off grid specialists
- CEC Approved Retailer
- Tesla Certified Installers
- Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
- SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
- Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
- We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
- Finances options available
- Offering air conditioning and general electrical services
Note: In Tasmania Expert Electrical now operates under ABN 39 606 374 494, Black Mountain Farms Pty Ltd ACN 606 374 494, trading as Expert Electrical Tasmania and Expert Solar Tasmania (business names registered from 11 Mar 2020).
Reviewers report paying: $4,100 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Expert Electrical Reviews (449)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.9/5
Quality of System
4.9/5
Installation
4.8/5
Customer Service
- 5 star 311
- 4 star 130
- 3 star 8
- 2 star 0
- 1 star 0
View Timeline
10 August 2022
09 August 2022
Great presentation
Sales presentation was very informative and professional.Installation was very easy without any issues.
Customer service was great , easy communication and prompt follow up.
Very happy
Supplier Reply:
Thank you for your positive feedback from the Team at Expert Electrical09 August 2022
A very satisfying experience all round.
Straight forward quote process. Honest assessment of situation and reasonable pricing. Installation happened when and how quoted. Installers were polite and knowledgeable. All my questions were answered and lots of support for the future offered. I have to say that I have been very satisfied with the whole process.Supplier Reply:
Thank you Matthew for your review from the Team at Expert Electrical04 August 2022
Great service
From start to finish, quote, arranging installation and the install they were prompt, on time and willing to answer my questions at any time.There were a couple of complications with configuring the battery but they worked through them to get the job done.
Thanks to Ben, Shannon, Caleb and the team.
Supplier Reply:
Thank you Tim from the Team at Expert Electrical21 July 2022
Professional and Good Value
Installed when they said it would be. Everyone was polite and professional. No question I asked was too basic. Everyone took pains to make sure I knew what was happening and how the system worked.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thank you Matthew for your review20 July 2022
Easy, simple process and great services.
Easy, simple process and great services from quotation to installation.Supplier Reply:
Cheers Fiona from the Team at Expert Electrical20 July 2022
Great people to deal with, excellent job thanks to Maurice and his team
The whole process was made easy buy the helpful staff at Expert electricalSupplier Reply:
Thank you David19 July 2022
Excellent service and advice
Expert Electrical provided a very professional service from the first contact, where there was no sales gimmicks or pressure to sign up, to the quoting process, that came with plenty of advice and options and the installation that was completed on time and without any hassles. Highly recommend them.Supplier Reply:
Thank you John for your review from the team at Expert Electrical18 July 2022
Very efficient and helpful. Even did a warranty claim for us on the inverter.
The quote was very competitive and the system was installed quickly without hassles. The inverter was faulty but Maurice put in the warranty claim immediately for us.Supplier Reply:
Thank you Lisa for you lovely feedback from the Team at Expert Electrical11 July 2022
Very professional
The whole experience was pleasurable right from the quote to the girls in the office and the installation the customer service was great recommend them to anyoneSupplier Reply:
Thank you Wayne for your review from the Team at Expert Electrical10 July 2022
Very professional solar installation
I was somewhat apprehensive when looking for quotes for our new Solar system because I knew what I wanted and out of 6 companies that quoted Expert Electrical was the only company that understood what I was trying to achieve. Ben and his team were very professional in their approach and the system is operating perfectly. The installation work is very neat and Ben and his team should be proud of what they have done for us. I couldn't be happier and have no hesitation in recommending Expert Electrical to anyone looking to install solar.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Thank you Warren for your lovely review from the Team at Expert Electrical
10 July 2022
Lives up to their name
Expert Electrical certainly lived up to their name. They are experts in what they do.Shannon solar designer/sales - was very knowledgeable, answered questions in a timely manner and was more than happy to run different designs.
Once the contract was signed Expert Electrical started the process with organizing the grid connection.
Installation team - Grant, Harry & Ben - very easy to deal with, very polite, did their best to accommodate requests to do all noisy works as early and quickly as possible to allow family to sleep during the day. They worked very efficiently to get the whole 10.53kw system in 1 day. They went over the whole system and how to use the invertor app.
Supplier Reply:
Cheers Matt for your review from the Team at Expert Electrical07 July 2022
Solar install by Expert Electrical
Just had a solar / battery system installed by Expert Electrical. After a really bad experience with AGL who delayed my install for more then 10 months, I have decided to use a local company for the project and right from the start, the team at Expert Electrical has not disappointed. From being on time for quotation, the explanation of the planned system right up until the promised timeframe for the install, Expert Electrical did not fail in any of their promises. And the whole system was installed after a 1 full day's work.All the staff who helped me was a pleasure to deal with.
Supplier Reply:
Thank you for your positive feedback Michael from the Team at Expert Electrical04 July 2022
A great service from start to finish
Expert Electrical provided a very professional, efficient and thorough service from provision of a quote to post-installation services such as registering for solar tariffs etc.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your review Pete from the Team at Expert Electrical27 June 2022
Quality installation and service
Salesman was knowledgeable and explained everything clearly. Showed us various options and listened to our needs. The installers were on time, very efficient and very polite. The Install is neat and the follow up service was second to none. Highly recommend Expert ElectricalPanel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Lisa for your lovely feedback from the team at Expert Electrical20 June 2022
Original Review on 31-10-2021:
The best in solar
Easy transaction came out inspected property advised on 3 phrase system, They arrived at 7am and worked thru till 5,30 on first day, hooked up next cleaned up the place very professional and dressed neat and tidy,Supplier Reply:
Thank you bob for your review, from the team at expert electrical8 months later we asked Bob: "Are you happy with the performance of your system so far?"
Certainly above expectations I've had 2x$500 refunds and no bills. Going into winter now I'll see what happens over next 3 months although I have stored credit not too worried. Must add though I have 3phrase system only way too go as you are able to feed in 15 kilowatts12 June 2022
Great advice
Thank you Joran, Maurice and the team at Expert Electrical for a seamless replacement of our old solar system. Great advice and followup serviceSupplier Reply:
Thank you Glenn for your review from the Team at Expert Electrical07 June 2022
What a power move!
Thanks to you, Shannon and the team onsite who completed the install. Very easy to organise, great communication and very professional service.The quoting process was seamless and when we has a few questions, these were answered simply. We were also provided with a range of options. Shannon talked us through each and provided information about current usage etc.
The installation crew, lead by Maurice, were on site and were super efficient. They obviously work so well together. Maurice took me through the App and answered numerous questions i had.
Martina and the support team had great communication. I knew where the process was at at every stage, and the follow up calls thereafter were greatly appreciated.
Overall, we know we made a great decision for our household based on the expert knowledge and advice provided by Expert Electrical and the service has been second to none.
Supplier Reply:
Thank you for your lovely feedback Emma from the Team at Expert Electrical
06 June 2022
Great system Great installation team.
Salesperson was on the ball what he said convinced me to select expert electrical they weren’t the cheapest.The installation team were on time and Gerry efficient.
The team leader took a lot of time setting up the system with my inferior internet. And was very patient explaining it to me.
The grid was left connected and the team set in process the change to a smart meter.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you roger for your review, from the Team at Expert Electrical06 June 2022
Super easy from start to finish
Expert Electical wer professional in all aspects and have been super easy to work with from start to finish.Supplier Reply:
Thank you Emma for your lovely feedback from the Team at Expert Electrical03 June 2022
Highly professional
They just came in and got the job done without any fuss at all. Thanks guys. All the connection to Origin in happening now.Supplier Reply:
Thank you Bob for your review from the Team at Expert Electrical02 June 2022
Fantastic to deal with from start to finish.
They took the time and explained the different types of systems to us perfectly before purchase.Installation was smooth, with polite friendly staff that constantly kept us informed during the process.
Before departing they confirmed we understood the safety aspects of the system and instantly organised grid connection references and assisted with apps on our phones.
Our QCell batteries, inverters and panels are working perfectly.
Supplier Reply:
Thank you Paul for your positive feedback from the Team at Expert Electrical01 June 2022
Awesome system
The whole process was fabulous from quoting to installation. The system is wired very neatly & the panels look great. The installers were really good arrived on time, answered my many questions & cleaned up before they left. Follow up was excellent with helpful advice & checking that we were satisfied with all aspects. So far very happy.Supplier Reply:
Thank you for your lovely feedback Brian from the Team at Expert Electrical29 May 2022
Happy with the outcome & great to deal with
All staff we dealt with were helpful and explained everything fully. Would happily recommend to family and friendsSupplier Reply:
Thank you for your review Bec from the Team at Expert Electrical27 May 2022
Fantastic installer
Expert Electrical team were all helpful & polite,straight up with the process from the start excellent installerSupplier Reply:
Thank you for your lovely review Steven from the Team at Expert Electrical27 May 2022
Great service
The Expert Electrical Team were great, starting from Zack during initial sales discussions and quotes through to Maurice and the team for installation. They were punctual, polite, explained things and answered my questions. The customer service team were also great, Martina and Courtney were always available to clarify things and get back to my queries. I would recommend the team highly to anyone. The SMA app is awesome and gives me real-time indication of system performance. Just waiting for my bill now to see the savings being made! Thanks to the whole team.Tasleem
Supplier Reply:
Thank you for your review Tasleem from the Team at Expert Electrical27 May 2022
Excellent all over experience!
Smooth quoting process. Very personable and approachable. Very accommodating with installation as we were in the middle of 2 other roof works! Prompt, clean and polite.Very happy overall and would highly recommend.
Inverter rating: 5/5
Supplier Reply:
Thank you Jacki for your lovely feedback from the Team at Expert Electrical
25 May 2022
Great solar
Expert Electrical was very punctual when coming to our home to quote and to install. Polite and friendly staff and efficient installation. Really like the SMA app for online monitoring of our system.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Cheers Ron for your Review from the Team at Expert Electrical24 May 2022
Professional and reliable company!
From the very beginning, we were impressed with how Expert Electrical operated. Whnever appointments were made, the employees were punctual and informative. Questions about the process were answered which made us feel at ease with the decision to go ahead. The install was seamless - all done in a day including removal of the old 1KW solar system and hot water and installation of the new systems. Expert Electrical handled everthing including the elctrician, plumber and removal of all old equipment. Price included solar and heat pump.The staff (led by Caleb) on our job were hard working, polite and respectful. We were contacted by the company after the install to see if we had any issues or questions. Thanks everyone!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Wendy for your lovely feedback from the Team at Expert Electrical
22 May 2022
Great company
The quoting process with expert electrical was simple and easy to understand. What set them apart from the other quotes I received is they gave the facts without playing games. And they weren't pushy. We didn't have to wait long at all for the installation and they turned up on time. We're clean, friendly and efficient. The customer service has been exceptional.Supplier Reply:
Thank you for your lovely feedback Hannah from the Team at Expert Electrical18 May 2022
Great products and service from a local company
Great experience from start to finish, from Lee providing the quote, Martina outlining the installation process and Caleb and the team installing our system. Great to support a local business you can trust.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Cheers for your great feedback Leigh from the Team at Expert Electrical17 May 2022
Great Company to deal with
Lee the sales rep was very easy to deal with and not pushy. Expert electrical were very prompt in responding to emails and installation time was quick. Would highly recommendSupplier Reply:
Thank you for your review Steve from the Team at Expert Electrical16 May 2022
Excellent customer service from start to end!!
Our experience was fantastic!Zac was on time to the appointment, very professional and thorough to explain our options.
After receiving the quote we had time to think and decide between our options without the pressure of someone calling everyday.
The whole process was smooth and easy to deal with. Everyone was very polite and friendly.
Overall, a fantastic experience!
Supplier Reply:
Thank you for your review from the team at Expert Electrical12 May 2022
Simple and easy
Simple and easy company to deal with. initial consultation was terrific, install easy quick and easy and best of all the after install process was great with terrific what to do next information.Panel rating: 5/5
Supplier Reply:
Thank you for your review from the team at Expert Electrical03 May 2022
Great installer!
Expert electrical did a fantastic job from the first contact to installing the solar for us. We had been thinking about having a solar system for a while but all the technical side of things looked complicated so we had been postponing. But we finally decided to look for an installer but that wasn’t easy as there were so many of them around and did not know who to choose. We got quote from 4 installers and in the end, we chose Expert electrical for the experience in the industry, price and the service they are offering to the customers.The solar worked perfectly from the second they installed it and we are very happy with everything!! We recommend Expert electrical to anyone who are looking for a trustworthy installer:)
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you for your lovely review Yoko from the Team at Expert Electrical02 May 2022
Great solar experience!
My experience with Expert Electrical was positive from beginning to end.I first met Ben at a Home Show information presentation & booked an appointment.
Shannon came within a week, clearly explained the whole solar process & promptly emailed a quote within a week.
After another 3 quotes, I accepted the Expert Electrical quote & the system was fully installed within a week.
Installer Maurice & his assistant appeared to be very professional, efficient & tidy.
Couldn't be happier with the whole process.
No hesitation in highly recommending this company.
Inverter rating: 5/5
Supplier Reply:
Thank you for your lovely reveiw Kerry from the Team at Expert Electrical29 April 2022
An excellent experience!! Fully recommended
Really happy with the work done by Expert Electrical. Lee was good to deal with signing it up, and Maurice did an awesome job on the install. Fully recommend them to anyone looking for a solar solution.Supplier Reply:
Thank you Karl for your positive feedback from the Team at Expert Electrical24 April 2022
Trust word of mouth
Referred to by family with Expert Electrical due to the quality of the equipment and job completed. Completely agree with this. Friendly staff with efficient, high quality work. Very happy with the finished product. Answered any questions asked. Installation process was no issue, they arrived on time, completed installation and explained everything. They went out of their way with customer service. Definitely recommend!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you Shane for your lovely feedback from the Team at Expert Electrical19 April 2022
Fantastic team
The best solar company, good installers, quality products, affordable priceSupplier Reply:
Thanks Aneesh for your review from the Team at Expert Electrical17 April 2022
Fantastic Experience from Expert Electrical
Friendly and helpful during quoting process. Install was quicker than I expected and conducted with professionalism. Very helpful. Highly recommend them to anyone else.Supplier Reply:
Thank you for your great feedback Matthew from the Team at Expert Electrical16 April 2022
Very happy
Very fast turn around from start to finish. Hoping for a great return for our money.Supplier Reply:
Thank you for your review Krystle from the Team at Expert Electrical14 April 2022
Very smooth sailing
From the very beginning of getting a quote, til the final installation, Expert Electrical were superb. There were no pushy sales men ringing me continuously, and Ben and his team were extremely helpful. They were very honest and adapted to my needs. Their prices were very competitive. On the day of installation, the 4 men were on time and very efficient with a sense of humour. Which was great. They showed me how to work the system and what would happen next with their office and the energy supplier. I can't praise them enough. From the office staff, company director, to the installers all were knowledgeable, helpful and a true pleasure to do business with.Supplier Reply:
Thank you Jodi for your lovely feedback from the Team at Expert Electrical
12 April 2022
Professional and Efficient
Professional and efficient!Thank you Expert Electrical, your team are a breath of fresh air.
Will not hesitate to recommend.
Supplier Reply:
Thank you Zina for your lovely feedback from the Team at Expert Electrical12 April 2022
Fantastic installer. Tidy and clean installation.
Fantastic installer. Very quick quoting process. Installation was very tidy and on time. Good customer service, quick grid installation.Supplier Reply:
Thank you for your review Kunal from the Team at Expert Electrical
11 April 2022
Solar installation
Our new solar system was installed very smoothly by Caleb Davey and his teamThey did an excellent job and I can strongly recommend them and Expert Electrical
Supplier Reply:
Thank you Bill for your review from the Team at Expert Electrical09 April 2022
Great Company
The team at Expert Electrical were clear and prompt with the quotes. The installation was carried out effectively and professionally.I was most impressed with Expert Electrical when our inverter failed twice. They were on-site the next day on both occasions and resolved the issue immediately.
Panel rating: 5/5
Inverter rating: 2/5
Supplier Reply:
Thank you for your positive feedback Denver from the Team at Expert Electrical07 April 2022
Professional Installation
Had a new system installed and I was very happy with the service and qualitySupplier Reply:
Thank you for your review Josh from the Team at Expert Electrical05 April 2022
Great service, prompt delivery and happy with the product
Installed a 10.3 kW system. It was easy with Expert Electrical. Their focus on providing the best service was evident from our first meeting. Installation happened in a short period of time and was efficient. System is working well.Supplier Reply:
Thank you Megan for your lovely feedback from the Team at Expert Electrical05 April 2022
Kurwongbah brilliance
The customer service from Expert was great, there were hiccups along the way and they all dealt with them professionally, which is all we can ask for. Martina was amazing to deal with and very communicative with us to keep us in the loop. Caleb and the boys did a fantastic job of the install. I couldn't be happier. Highly recommended.Regards, Tom.
Kurwongbah
Supplier Reply:
Thank you for your review Tom from the Team at Expert Electrical03 April 2022
Great team to work with
Expert Electrical were professional from start to finish. They provided great service throughout from the initial sales meeting, the administration team keeping me ini regular communications and the installation team were friendly and did a great job.Panel rating: 5/5
Inverter rating: 5/5
Excellent
The Expert Electrical team were great from start to finish. The whole process was straight forward and no nonsense. The quoting and installation was a breeze. I'd thoroughly recommend them to anyone looking for a good reputable solar installation company.Panel rating: 5/5
Inverter rating: 5/5