Expert Electrical Reviews

Based on 78 ratings Aus Ranking

  • 5 star 25
  • 4 star 47
  • 3 star 6
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.39
  • System Quality
    4.55
  • Customer Service
    4.50
  • Installation
    4.55

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About Expert Electrical, Solar Installers

Expert Electrical
Gold Partner
Expert Electrical is a SolarQuotes Client (what does this mean?)
ABN: 67 914 971 040  ABN active since 01 Jul 2014 | The Trustee For Jones Family Trust
verified
ACN: 600 322 334  ACN active since 25 Jun 2014 | Expert Electrical Pty Ltd
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
NSW: 284013C Expert Electrical Pty Ltd 
verified

QLD: 78132 Expert Electrical Pty Ltd Atf Jones Family Trust 
verified

TAS: 1512888 Expert Electrical 
verified

Estimated pricing for system: $6,500 - $7,800 depending on hardware choice ( how is this calculated? )

Expert Electrical - The Best in the Business

Servicing QLD, NSW and TAS with quality solar solutions

  • Off grid specialists
  • CEC Approved Retailer
  • Tesla Certified Installers
  • Ben has been installing solar for almost 15 years, therefore we only offer brands we know and trust will stand up to the test of time, with warranties be dealt with quickly in the unlikely event of failure
  • SMA PowerUp dealer - free extended warranty on Sunny Boy Inverters
  • Solarwatt Partner - 30 year product and performance warranty on all SolarWatt panels
  • We recommend site inspections with our friendly team to ensure everything runs smoothly on installation day, to ensure a comprehensive quote and no extras
  • Finances options available
  • Offering air conditioning and general electrical services

Expert Electrical Solar Reviews

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Fantastic Installer

Jack did such a great job with our installation. Friendly and polite, was a pleasure to have such a hard working and committed installer. Neat and tidy, the work he did looks amazing! Communicated to us through the whole process. Recommend to anyone looking to get solar. The salesman Dave is very informative and knows his stuff! Made choosing to go with expert electrical a no brainer. Great work guys!! Very happy with the outcome :-) Show additional information

First class tradesman, knowledge and components...

Hands down the best company i have spoken to re off grid stand alone systems. Ben and Scott left other quotes for dead with advice ,specs and communication. Other companies stalled and had to call or email me back with my enquiries but these guys know their stuff and are very concise. Install was fantastic with the boys staying at our property. Great comms the whole process. My expectations were high however they were more than exceeded. EE really went above and beyond and offer so much more including complete off grid one stop shop set ups including switchboard, lights and powerpoints which I believe is unique. All products top notch with best warranties on market (SMA, Solarwatt/BYD)
If youre on the land in regional Australia and they are willing to come to your area Expert Electrical should be your first phone call.
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Couldn't be happier with the process from start to finish...and it was over 12 months from initial quote as we wanted a sleek black look using top quality German SolarWatt panels [glass] which were unavailable in Australia. We did get 3 quotes [using other panels] but we had done our research and decided on Scott from Expert Electrical who made darn sure he would obtain these panels for us. Scott from the Hobart side of things was brilliant; very nice guy; upfront and honest and knew his stuff - if he was stumped on something he would call Ben at the Qld office and get his opinion.We had lots of questions as we wanted to get the best in place for future battery addition. A very trustworthy and knowledgeable team, right down to the office ladies. Expert Electrical ordered the panels from Germany and it was earlier this year when they arrived; we had to delay for a few months due to commitments, but Scott held the price and STC rebates until we were ready. Installation was mid September, Aurora Energy came today [Oct17th] to swap over to the smart meter and we've been running at around 8.26kw since initial turn on.Very pleased. We ended up with panels on N, E & W orientation to capture early morning and late afternoon sun...luckily we have a house with all orientations:). We are on the East Coast of Tasmania and do get heaps of sun. The installation itself was done by David at Southern Beaches Electrical and his team,who work with Scott - a very professional, precise and quick installation. David also did some additional electrical work for us which was great as it's hard to get good tradies out here; we wholeheartedly recommend them.
All in all, don't waste your time with others here in Tasmania, go with Scott and Expert Electrical.

System
300w SolarWatt panels x 33
Fronius 8.2kw Inverter & Energy Meter
9 x Tigo Optimisers
Black Racking/Mounting

I will update on panels & Inverter in a year.
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Why I used Expert Electrical

The reasons I chose Expert Electrical in comparison to 4 others:
Probably the best-informed salesperson with plenty of technical knowledge and readily available.
Had the ability to offer multiple system types with different component suppliers.
Ultimately offered a very competitive price.
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Quality system from Expert Electrical

Quality system, knowledgeable salesperson, installed by a local, experienced tradesman with great communication. Show additional information

Great customer service and knowledge tradesman. Great job.

great tradesman
good customer service throughout the process
excellent organization and communication
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Smooth installation and happy with the result.

I got 9.7KW of panels with 2x5KW inverters and a Sunny Home Manager from Expert Electrical in Hobart. I got slightly different two quotes from two installers and this one was cheaper and higher quality parts (according to the Solarquotes chart) per KW of panels. My North and West roof faces are a bit weird and the other quote I got didn't seem to want to deal with it without a premium. I also got a Sunny home manager lets you see your power usage in real time and if your importing or exporting from the grid which is cool.

Overall process was smooth and easy. Ben gave me a call and came around within 48hrs of requesting quotes on solarquotes to discuss options. Installation of panels was about three weeks after signing the contract and took a day by David and his guys. I was home when the electrical inspector came to check on the work and he said they did a really good quality job which was good to hear. Only negative I would say is a couple of emails took a second one before I got a reply (which is why they lost a star with customer service, would have done 4.5 if it was an option) but generally they were prompt in responding.

Overall the process was good and very happy with the system I now have in place. Based on my experience I would recommend them to friends or family if they asked.
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Great product and helpful team !

Expert electrical seemed the most honest and down to earth of all the other companies we got quotes off. The solar system we were sold is an excellent system and value for money.
I would only mark them down a little with the installation due to tidiness and small issues but all of these were dealt with in the end in a professional manner
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Professional installation

Really professional and did a great job with the installation. The company was easy to deal with and very professional to deal with. The installers were really great. Scared me seeing them carry the panels up such a tall ladder, and work on such a tall roof. They were very brave! Show additional information
From the very first day Megan has been a great contact. She follows up to see how things are and isn't pushy at all.
Scott drove out to see me and was very warm and friendly also. Looking forward to the installation ????
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Smooth process

Great communication from start to finish. Dave was very helpful and quick to reply to my emails. Jack and Chris showed up right on time on the day of the install and did a quick job without any hassle. Thanks to everyone at Expert Electrical! Total cost includes a smart energy meter which makes local monitoring fantastic and works perfectly! It's another story for their online tools and web services that are quite glitchy. SMA definitely needs to fix all the bugs on their SunnyPlaces/SunnyPortal. Time will tell. Show additional information

Wonderful!!!

I could not recommend Expert Electrical highly enough. Scott and the team were incredibly helpful. After speaking with multiple suppliers prior to Scott, it was clear that they were the real deal and not just salesmen. This was emphasised throughout the whole installation process. I recommend them to everyone I know. Not only were they wonderful to deal with throughout the entire process, but they gave very reasonable and competitive pricing for high quality panels and inverter. Show additional information
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Saleman

I found David mckone very informative and helpful,going the extra mile even after installation.i would highly recommend him,well done David Show additional information
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Awesome installer

Jack and Chris the experts on solar fantastic installation excellent product knowledge I throughly recommend these two gentlemen. Show additional information

Brilliant installation and company

Could not recommend them miry highly Dave the sakes rep was wonderful full of information and keen to answer any questions we threw at him Gordon the installer was very pleasant and very professional install went very smoothly we are extremely happy after sales service was wonderful Show additional information

Quality green power - our little bit to help save the world!

We received contact from two of three Solarquotes installers. We generally knew what we wanted and that was a quality product (to help save the world).

The quote I dismissed was effectively their way or the highway, cookie-cutter approach to cost cutting. Previous to an initial meeting with the salesman from Expert Electrical, the administration section ensured my initial queries about what we wanted were enlightened by Expert Electrical experience and installation/product/performance warranty (including extended warranty) obligations/coverage; more research material!

The sales representative was professional and well versed in their offering as time went on the REC panels became more powerful (delivery/supply issues) for the same quoted price. The installation went as advised 0700 to 1600 hrs, two of them going no stop and working very well together. I had a WiFi setup issue that I wanted resolved and I was able to dig into that with system setup access and it is now how I want it.

Basically we have two SMA inverters each with the own WiFi hotspot which was degrading (clobbering the local electromagnetic spectrum) network connectivity to the system and I did not want a cabled Ethernet with switch adding to complexity (and coastal corrosion issues). Expert Electrical will drop in to make an adjustment to my how water switch so that it starts when we receive green power and not at 0600hrs.
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Sales representative took time and interest to explain all options fully. Show additional information
EE are knowledgeable, passionate about solar, very keen to maintain their reputation for great customer service and were more than pleased to answer my many questions. There were no surprises for us as EE explained in detail the process from quote acceptance to the final approval and meter installation by our electricity retailer (Energy Australia). They assisted us to decide between a number of technical options which helped us to avoid a few unnecessary add-ons and "enhancements". Our high-quality PV installation has long performance, product and installation warrantees. Overall, it was a hassle free and seamless process start to end. Highly recommended. Show additional information
I got a 3phase system so hence the high price Show additional information
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I can't recommend Ben and the crew at Expert Electrical (Hobart) more highly, prompt friendly and professional. A pleasure to deal with!. Show additional information
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These guys were really easy to deal with and help point my in the right direction with financing. I asked a tonne of questions and they were super helpful. I ended up with a fantastic system that is performing well. Show additional information
Each company has their preferred product which they will push ( generally the inverter).
So it's hard to compare systems unless you do your research.
In the end I asked each company to quote on the same inverter and panels and system size.
Which really showed some pretty big differences in price.
As all the companies where vetted by Solar Quotes I 'm confident the the installers I've picked will do a good job.
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Ben was over the top at first but settled into a really kind understanding person.
Jack who installed the system worked tirelessly on his own in temperatures that would have normally stopped most people.
He was extremely kind and tidy.
Ben followed up with which was kind.
I'm afraid I have forgotten the name of the young lass in the office BUT SO HELPFUL many follow up calls and plenty of information given.


The other company's sale people were also good.
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They were prompt and flexible arranging a quote, had a very competitive price, and have put in the extra effort to get all the accreditations and partnerships with their main suppliers. The extended warranties from SMA and REC from being partner resellers are significant. The installation is pretty good, possibly could've used a nicer backing plate or a bit of touch up paint. The hardware and workmanship is great, one panel moved from the proposed layout, and possibly a tiny bit close to one of my eaves shadowing, but I'll be watching the power profile to see if it has any noticeable effect, so far so good. Turnaround from quote to install was 8 days which was very impressive, all the Energex applications were super fast, I was barely off the phone with them from confirming the quote and was getting SMS's saying the application was done. Same with finished install, same day all applications in. Great Experience and local team with good communication. Show additional information
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Both Ben and Jack, the installer, were excellent to deal with and our system was installed on the appointed day. Really happy with the team and would definitely recommend them to anyone considering a good solar system Show additional information
Very professional and experienced installer. Carried out all work in a very competent and expediant manner. Was very helpful and courteous, giving us good answers to our questions. I would have no hesitation in recommending Jack, to anyone wishing to have solar installed. A genuine tradesman. Show additional information
Really pleased with the way Scott explained about solar energy. Then when we were ready we asked for a quote. Work was completed soon after.
Jack was phenomenal and so was Ben. The quality and professionalism displayed by Scott, Jack and Ben is very impressive. All three inspire trust immediately. A great quality indeed.
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Great service, great information given, excellent technician on site and well explained highly recommended. Show additional information
Really excellent customer service and approach. After researching for an incredibly long time, it was good to finally select a provider who could do the job well. Highly recommend. Will review in 12 months time. Show additional information
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Not really. Everyone one of the guys who came to quote were great and it was a really hard decision which to go with. In the end just went with the local firm. Show additional information
A bit disappointing that a few things didn't get done on the day of installation as promised, however, Scott returned to fix everything up for me 3 weeks later during his holiday time and nothing was too much trouble for him. This is in contrast to the installation day when the team were rushed, and did not have enough time to finish everything as agreed to - causing me to source another company to complete additional electrical works. For this reason I took off 3 stars for customer service. Scott, however, is a true gentleman. Show additional information
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Thank you to the boys and girls at Expert Electrical. The installation went like clockwork despite the miserably hot day on the roof. Thank you again!!! Show additional information
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Excellent customer service. Show additional information
I had a faulty solar panel. James from Expert Electrical came out and replaced it with a new one. James was very professional, knowledgeable and very neat and tidy with his work. I was very pleased with the quality of the work. Show additional information
Scott was great to deal with from first contact and he was the first to reply of three requested quotes . He was very informative explaining the whole system ,output , panels and batteries . The installation was started and finished on nominated dates and system explained to my Son as I was not there . Ben was also helpful by phone and they came back a few days later to check . Very happy with choosing Expert Electricial Show additional information
Ben and Scott from Expert Electrical installed my PV/Battery installation in a professional manner. They also followed up with a site visit to ensure that the system operated to specification.
A good team to work with.
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I was very pleased with Expert Electrical, the sales team were good, the tradesmen installers were very professional during the installation and communications on enquiries to the front office were outstanding Show additional information
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