Goliath Electrical Reviews

Based on 365 reviews

  • 5 star 167
  • 4 star 193
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.51
  • System Quality
    4.61
  • Customer Service
    4.84
  • Installation
    4.81

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About Goliath Electrical, Solar Installers

Goliath Electrical
Platinum Partner
GOLIATH SOLAR & ELECTRICAL
 
Founded by electrician, David Stevens in 2012 to offer a reliable alternative to the solar industry giants, Goliath Solar & Electrical have ridden the wave of boom and bust that is the solar industry to become South Australia's local solar experts. With over 7 years in business and 2,000 completed installs, we are dedicated to providing honest, professional customer service and high quality solar systems, installed by our friendly electricians to consumers across the state. We care about our clients and doing the right thing by them, which is why we promise:
 

 We work solely with our own personally trained electricians, we don’t use sub-contractor installers

 Our solar consultants come from customer service backgrounds, are technically trained in the solar industry and don’t use pushy sales techniques. 

• Your quote will include everything, there will be no hidden charges.

 We custom design solar systems for each and every residential and commercial property, ensuring optimum results with our pre install site visits.

• Goliath will only source reputable panels and inverters for our clients that we trust and know will last, plus all products are purchased and supported locally.

 We value and appreciate our installers, their energy and commitment to doing a great job every time. Quite simply, our sparkies will take great care of you, rain, hail or shine.

 

Goliath Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We found Goliath Electrical were professional in their conduct in all aspects of the process ranging from our initial meeting with Ben to the follow up after installation. Ben and the Goliath team were cooperative and affable throughout all of the design/build stages and were prompt and detailed in providing answers to our numerous questions. Show additional information
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Extremely happy with process from start to finish. Professional, prompt and friendly service in all aspects.

Would highly recommend Goliath Solar and Electrical.
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Ben and the team were great as we navigated the DA and installation process. Nothing was a problem, they fixed a minor issue immediately. Show additional information
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The whole thing went very smoothly. Installation was done about two weeks from order and my retailer installed the smart meter a week later. And its been running like a clock since. Show additional information
Installed in Nov 2016. 6kw solar, 5kw Fronius Inverter + Smart Meter.
Found out through solar quotes however forgot to leave review at time of install.
Main decision to go with them over other competitive quotes was Tom's product knowledge and responsiveness to correspondence via e-mail and phone.
Initially skeptical about ROI figures quoted from all sales people during quote gathering, however with the smart meter installed I was able to monitor, log and run reports of my consumption and grid feed-in and can now say that I am on track to have a 4 year ROI!

Fantastic work done by the team at Goliath Electrical, could not have been happier.
Ended up recommending them to a work colleague and my father who both ended up purchasing systems through Goliath over the years.

Recently had the the smart meter fail over the Christmas holidays, Worked with Tom to diagnose the issue and had David replace it very quickly, under their system install warranty.

In an industry filled with cowboy installers and phoenix companies that leave the consumer hanging during the warranty phase, it is fantastic that we have honest, reliable and reputable installers around in SA.
Would highly recommend the team at Goliath Electrical.
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Goliath have been an absolute pleasure to deal with, extremely professional and polite. Have made the whole process unbelievably easy and seamless. Would recommend them to anyone looking for solar. Show additional information
Goliath Electrical were not the cheapest nor the most expensive, but their service was exceptional. They are a local business, employ local people, and importantly, are taking on the next generation of electricians. Honest, trustworthy and reliable, I was exceptionally happy with the entire experience. Highly recommended! Show additional information
Great service and sound advice from David, very professional company and tradesmen, would highly recommend this business. Show additional information
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These guys did a great job from start to finish. Clearly explained the process and steps necessary. Went out of their way to accomodate us. Wouldnt hesitate to recommend them to anyone considering solar. Show additional information
A Goliath representative visited our house to assess the proposed installation and made a number of useful suggestions regarding the best location for the panels and strengthening the carport roof to ensure that the additional weight wouldn't cause problems. None of the other installers who quoted, considered this issue.
The job was done quickly and within the agreed budget.
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Tom from Goliath was really helpful and easy to deal with. The installation crew were great, and I'm really happy with the result. Show additional information
Goliath Solar & Electrical are fair dinkum electricians, with excellent service to boot. Solar installation went through without a hitch and was running by the end of the day. Ben, Chris and Tom all went out of their way to assist us to the best of their ability, making the process easy. Can't praise them enough, efficient polite and they knew their stuff. Show additional information
Easy to deal with from start to finish. Great quality gear at a great price. Nothing was too hard and happy to go through any questions I had. Would definitely recommend Goliath to anyone wanting to get solar installed, and I have already done so to friends/family thinking about solar. Show additional information
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Ben from Goliath was an absolute professional. All the questions I had were answered well in laymen terms. Alll calls were answered promptly. Installation was very professional, on time as planned, neat, well mannered team with emphasis on treating the customer with respect and courtesy. I wanted the inverter in a sheltered garage to avoid direct sunlight and heat. The install team went out of their way to install where I suggested. Time was taken to explain system , and set up for operation on home computer. Show additional information
From the Sales Person to the tradies that installed our system, they were very good at there respective jobs and all very polite. The sale person Tom did everything I did not have to do a thing Goliath Electrical did it all. We are very very happy customers, nothing was to much trouble, some other companies we've dealt with could take a leaf from Goliath electricals work ethic. Show additional information
Its pretty competitive at this level of Solar (ie, quality panels and inverter), so other than small differences due to the large number of panel choices, the quotes from would be installers were pretty much the same. I felt that any of the 3 installers that solarquotes suggested would have done a very similar job Show additional information
Goliath are fantastic guys on all fronts. Quality service, great advice and a quality install. Show additional information
Very efficient. Kept fully informed all the way. Show additional information
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Top quality service throughout with Tom guiding me thru a stress free specification selection and installation process.
I went from first contact with Goliath to receiving KWH feed in credits from Origin in just over 4 weeks.
I strongly recommend their services.
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We're really excited to have solar, had quite a few quotes and the sales rep Luke was the right guy for all our questions we had compared to others. The on going support from him on where to get finance too. Sales rep changed and tom too was very good and helpful thru the installation and onwards so far. The boys came to install and were very professional, neat and tidy. Cant say a bad word about any of the process. Great job Goliath Electrical ???????? Show additional information
Goliath Electrical is a very professional company with friendly staff and I was kept up to date at every stage. All paperwork was handled quickly and efficiently. Thank you, Luke, Tom, Sam, and installation crew for your great service. I would highly recommend these guys to anyone. Show additional information
Tom and his team were the third business to respond, but they made up for it when doing their first site visit to understand our needs and our property. They were easy to deal with, happy to respond to any question, and open to options on a variety of brands, which I found other companies were less open to consider.

I also gained quotes from 3 other suppliers not given through Solar Quotes, and only one of them was close to getting my business. One was really expensive on a lesser quality system, one was a sales organization (say no more) and the other was a locally owned business who was good, but wasn't open enough to considering brand options.

Overall, all the businesses recommended to us through this website gave quality and honest information which assisted greatly in our steep learning curve and I would've done business with any of them.
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Tom was engaged from very start and continues to do so after installation. Communication was excellent throughout the process and he was happy to answer any queries we had at any time. The guys who did the installation were all friendly and the job went ahead without a hitch. Thaelen who led the team was very informative throughout the installation and let us know what was going on at important parts of the install. Their work was unobtrusive, neat and clean. I would recommend Goliath very highly to anyone who is looking to install solar in metro Adelaide. Show additional information
I think the true sign of how good a business is shows only when you have a problem. This is the second system I have had Goliath install (moved house where the first system was installed and worked perfectly from the start) and unfortunately the inverter shorted out and had to be replaced. Tom and David could not have dealt with this in a more professional way. They kept me updated, got it fixed asap and kept at it until they worked out the underlying issue and it was all running perfectly. I was happy with them before but the fact there was a problem and I didn't have to have a fight to get it fixed or chase them up to do it was amazing and so unexpected these days. Highly recommend them. Show additional information
From the first contact we received from Goliath their customer service was exceptional throughout. They provided us with fantastic guidance and advice around our options that was focused on what would be best for us and always did so in a totally open, honest and transparent manner. We could not speak more highly of the Goliath team and their excellent customer service, especially Tom and the installation team of Sam, Jordan and Josh. Only a couple of hours after the installation was completed we received a call from Tom to ensure all was in order, explain what we needed to know about our new system and reinforce Goliath's commitment to their ongoing support. Goliath are truly focused on looking after their customers' needs and forming a genuine partnership throughout your solar journey. Show additional information
Great service & fantastic job on a very difficult install. Also good after sales service, I would definitely recommend Goliath. Show additional information
Everything went smoothly as planned. Installation efficient. Training on using the battery and software was great.
The system has performed beautifully. It's great to have an app on my phone to monitor the inputs/outputs and battery.
During a recent blackout I was happy as Larry with my fridge, microwave, lights, TV and ceiling fans all working.
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Very happy with the overall solar experience with Tom and his team at Goliath Electrical. Very professional with everything from start to finish. I would thoroughly recommend Goliath Electrical to anybody considering a Solar system install here in SA. A+++ Show additional information
Tom was very helpful and prompt with all correspondence and worked out a great solution for my east/west roof.
The install team was very professional and cleaned up after themselves and the system is now working great.

I generally dread tradies as the sales pitch can be great, but after you've signed and paid a deposit, they mess you around and some nasty looking, unprofessional people do the work and leave a mess & damage your home.

If you care about your property and you don't want any hassles or headaches you should go with Goliath.
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After 4 weeks still awaiting Energy Australia to install smart solar meter Show additional information
Customer service was fantastic, I dealt with Tom right form start he gave honest advice (including against getting PV system initially due to shade issues) and kept me informed of the process all the way through which was actually really straight forward and painless. The install guys were good, efficient, left very little mess and they were more worried about the aesthetics than we were.

I will recommend Goliath to others.
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Ben was very helpful, informative and patient. He guided us through the Process and gave good advice when asked. At no time did he try and manipulate our thoughts.Head installer, Thaelan, and his happy crew were the most efficient and skilled team I have witnessed in years. The overall experience for us was just so hassle free and relaxing.I will recommend these guys first every time. Show additional information
Very gratefully for your guidance throughout the experience. Without your expert imput I doubt very much that we would have gone ahead with the solar as were receiving a lot of conflicting information. We now hopefully have a good system to help decrease out electrical costs for the future we have passed your name and and contact details on to other friends. Show additional information
Very happy with service from Goliath electrical. Great communication from first quote to install. Thanks guys. Show additional information
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Very impressed with the whole process made it easy without being pushy. I did have an electrical problem a couple of months after installation and the only change in that time was the installation of the system. I called the salesperson and queried the issue and they sent an electrician to inspect the job on the same day. Turns out it had nothing to do with them but they diagnosed the problem for me. Exceptional Service !!! Show additional information
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The whole experience was hassle free and explained in simple terms. Everything went like clock work and installation on a rainy day still went ahead. i can highly recommend Goliath electrical. Show additional information
Tom and the boys at Goliath were a pleasure to deal with. Tom replied with a quote next day then Tom came out for a site inspection a few days later. He ran through some different suggestions for panel placement to get the best results and fitted 6.65kW of Q Cell panels with a WiFi Fronius 5kW inverter with a 5+5 year warranty. Other so called cheaper installers quoted more for the same equipment even though they advertise thousands of $$$ cheaper on less quality components mainly chinese junk and to be honest the panel placement from these guys sitting in their call centre was ridiculous and would only generate late arvo and spoil the look at the front of the house when it wasn't needed, also some of these companies even suggested they had been installing for years but a simple ABN check reveals how long they were registered for. The system was pretty well much installed from the first quote till installation in under 5 weeks. While I was still receiving emails for quotes from other companies Goliath had installed the system. All the crew were friendly and polite and the installation took as Tom said 7.30am - 3pm. I have full confidence in Goliath if the system happens to have issues that the repair will be done ASAP as they receive an email from Fronius if the system has an issue aswell. I have no hesitation in recommending Goliath to anybody when you've tried the REST for a quote try the BEST. Goliath Solar & Electrical. Thanks a lot to Tom and the boys. We're making 37+kWh per day so far on the sunny days and summer isn't even here yet. Cheers.... Show additional information
Couldn't be happier with the service from Goliath. This was one of the first companies to contact me via the 3 quotes process from Solar Quotes. Ben was very knowledgable about the product, and was very patient in talking me through my many questions. Although I had done some research, I needed to understand oversizing which I had been warned about being a bad thing, and he explained the benefits of this and made me feel comfortable going with it.

He kept me informed every step of the way, unlike many companies who need to be hounded once the deposit is paid. The install team arrived on time, and by early afternoon the job was completed. They left everything spic and span, and Sam took the time to show me how to use the app etc. Ben also offered to to go through my first energy bill with me when I receive it, to ensure I understand how to calculate the savings/return.

I highly recommend Goliath. They are a down to earth team, who know their stuff and deliver as promised. Which is not so common these days.
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