Innovate Energy

Innovate Energy Reviews

4.7

Based on 155 ratings

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About

Installer Innovate Energy provides solar, battery, hot water heat pump, EV charger and air conditioning services in Wollongong, Ulladulla, Nowra, Kiama, Jervis Bay, Shellharbour and Canberra, and surrounding areas.

Here's what the firm would like you to know:

"Innovate Energy has always and will always be owned and operated by experienced and qualified tradies. What does this mean for our future clients? We know what we are doing!

Using our experience installing thousands of solar systems, we focus on designing and installing systems to suit your individual home and energy usage patterns.

You can rest assured that with Innovate Energy, every installation is checked over by our SAA qualified electricians in our operations team prior to installation, meaning there are no hiccups on the day.

We are here to support all our systems for the life of the installation. Having more than 15 talented staff in roles such as customer service, finance, operations, qualified installers and service technicians allows us to provide unrivalled after- sales service. 

We are passionate about solar energy and delivering high quality systems that perform.

We currently hold the below accreditations and achievements:

  • NETCC signatory
  • Licensed Electrical contractor (ACT and NSW)
  • Tesla certified installer
  • ARCtick RTA (air conditioning)
  • Illawarra Business Award Finalist

Innovate Energy operates out of two office locations:

  • South Coast Branch- 43 Quinns Lane, Nowra NSW 2541- Showroom and workshop- Drop-ins welcome.
  • ACT Branch- 3/21 Raws Crescent, Hume ACT 2620 - Showroom and workshop- Scheduled appointments preferred. 

At Innovate Energy, we take care of everything."

You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Innovate Energy.

Reviewers report paying: $12,000 - $21,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and hot water heat pump brands

Battery brands currently installed

Battery brands previously installed

Hot water heat pump brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Innovate Energy Reviews (12)

Show Most Recent reviews from All time  across Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.8/5

Installation

5.0/5

Customer Service

  • 5 star 9
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

18 October 2026

Professional from the start to installation

I recently had a solar and battery system installed and couldn’t be happier with the whole experience. Kane was knowledgeable and genuinely helpful, he took the time to explain the options properly, looked at my usage patterns, and gave honest advice on the right system size rather than just pushing the most expensive package.
The installation itself was excellent — the crew were professional, tidy, and efficient. They arrived on time, and left everything clean. The system was commissioned properly and they walked me through how everything works so I felt confident using it straight away.
The product quality's outstanding so far. The panels and battery are performing exactly as expected (if not better), and the monitoring app makes it easy to see the savings in real time. Communication throughout the process was prompt and professional, and any questions I had were answered quickly.
Overall, this was a smooth, stress-free experience with great service, solid advice, a high-quality installation, and a product that’s delivering real results. Highly recommend Innovate Energy if you’re looking at solar and battery storage 10/10.
Inverter rating: 5/5

Supplier Reply:

Thanks Zoran! We look forward to working with you again
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25 August 2026

All went like clockwork

Very efficient throughout the whole process. Prompt response to initial inquiry followed by an easily understood quote and potential timeline. Communication was good before installation and the team turned up on time and were very professional in their installation. Guys were great to deal with on site and the follow-up was good too

Supplier Reply:

Thanks Simon!
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10 July 2026

Delivered on the Promised Date

The company kept its promises and I am happy with the system.
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03 July 2026

Prompt call back and friendly informative service

The Innovate energy salesperson was informative and not pushy. The quoting process probably took about 2-3 weeks to allow for decisions on options. The installation took about 6 weeks after the deposit which was a little longer than expected but not an issue. Three local tradies installed the system and it took 2 days which was reasonable given the steep roof. They were very professional and accommodating in every way. The instruction session at the end was very thorough although I have more to learn. I am now waiting for the grid connection which the company has organised.
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21 March 2026

Good service - recommended

Innovate Energy South Coast did sterling work during the quotation phase sizing the system and advising on the appropriate setup - we ended up adding 3kW of panels to the existing 5kW to have better charging assurance during the winter months - battery system installed was 16kWh, based on consumption data we provided, and has proved to be quite adquate over the first couple of months of service. Installation was done within 2 weeks of signing contract and paying deposit, which we were very happy about, and the installation was completed within one day by a very friendly team who went about their work efficiently, tidying up afterwards and explaining the operation. The Goodwe system required the office to set-up the app for us after full payment was received (smart on their part I guess), and the app has worked fine. Recommended.
Inverter rating: 5/5
Battery rating: 5/5
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24 February 2026

Great price and good quality

So easy from start to finish. We are very happy with everything

Supplier Reply:

Thanks Fiona!
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11 February 2026

No complaints at all highly recommend

Can’t fault.
Highly recommend Excellent service with best price and quality product
Inverter rating: 5/5

Supplier Reply:

Thanks John! We look forward to working with you again!
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09 February 2026

Professional and knowledgable

Unpressured and hassle-free sales response, offering an in person quote. Flexibility with times and dates and a technically knowledgable and considered scoping of the solar set up. Answered all our questions at every stage. Responsive follow up at both sales and installation. Efficient knowledgable professional reliable and friendly installation team. Great tidy job. I would absolutely recommend Innovate Southcoast.

Supplier Reply:

Thanks Thali!!
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05 February 2026

Highly recommend the experience

Kane from Innovate Energy Nowra was easy to work with.
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thanks Adam!!
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30 January 2026

Efficient and knowledgeable from start to finish

From start to finish Innovate was by far the most helpful, efficient and knowledgeable company that we sourced. Whereas other companies pushed their sales pitch and pestered for a quick sale, Kane at Innovate provided all the information we needed, was never pushy, knew the products well and most importantly listened before making suggestions for both battery and panels. I spoke to him several times over a couple of weeks and he was always courteous and informative. On the day of installation the team arrived on time and Alex explained clearly what was happening and kept me informed at each stage, even in the final testing when adjustments had to be made. He made sure everything was working fully before leaving, even after having to make a couple of phone calls when something needed tweaking. Rubbish was cleaned up and app installed. A pleasure to deal with and would thoroughly recommend.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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29 January 2026

Excellent service and installation

We got a Tesla Powerwall 3 battery installed by Innovate Energy at our place near Batemans Bay. We had got quotes from a couple of providers and theirs was a fair bit cheaper than the other one who is based in the area. The third quote was from a Melbourne company.
I dealt with Kane who was very responsive to our queries and proactive in organizing our installation. Innovative Energy were able to be flexible to fit in with when we would be at home to have it fitted.
The installation was done on the day that was allocated and they arrived when they said they would. The installer, Alex, did a great job and discussed different options for where the battery should be installed. He was able to install it in a better location than I had suggested and this resulted in a reduction in price from the original quote.
Alex was also happy to go through the installation with me and test everything including the battery backup and the app set up before he left.
We were also happy with the process from Solar Quotes who provided 3 suppliers all of whom I think would have done a good job.
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20 January 2026

Innovate; my choice.

Quoting followed a well rehersed formula, factual and easy to follow.
Installation was everything you hoped for.
Customer service the same.

Highly recommend. I
Battery rating: 5/5
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