Ozora Energy Reviews
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About
Ozora Electrical & Renewable Energy was founded in 2014 and provides solar/battery system and EV charging solutions in the Adelaide, Sydney, Melbourne and Mildura regions.
The company says:
"Ozora Electrical and Renewable Energy (previously known as Platinum Electricians Adelaide & Platinum Electricians Hindmarsh) has been operating in the electrical trade industry for over 10 years, achieving strong and steady business growth since our humble beginnings in early 2014.
Our company is triple certified in quality, safety, and environmental management systems; holding ISO9001, ISO14001, and ISO45001 certifications. Upholding these standards, you can trust that we are a reputable company that will not ‘oversell’ you but instead provide expert and honest advice tailored to your needs.
Our dedicated team has grown to more than 15 highly skilled staff and tradespeople, all carefully selected based on our core values:
- Upholding honesty and integrity above all else.
- Being generous and helping others in need.
- Commitment to excellence in everything we do.
- Communication that builds strong relationships
- Pursuing personal growth and learning.
With a lifetime warranty on all workmanship, a 5-year complete system warranty on all components, and full manufacturer warranties on solar modules, inverters, and batteries, you can enjoy complete peace of mind with your investment.
At Ozora Energy, we have the knowledge and expertise to ensure every solar solution is the perfect fit. Each system is designed by SAA accredited designers and installed by our in-house accredited solar and battery technicians. Our tailored solutions include options for additional battery storage, helping you make the most of your energy investment. We also provide ongoing system monitoring via our energy management services.
We are proud to serve customers through our offices across Australia:
Adelaide HQ
1300 069 672
13 Fifth Street, Wingfield, SA 5013Sydney Office
(02) 8599 7942
38/51 Nelson Rd, Yennora, NSW 2161Mildura Office
(03) 5000 1361
64 The Crescent, Mildura, VIC 3500For more than a decade, we have delivered exceptional service to our clients, whether in residential solar and battery systems, large-scale commercial solar and storage, or even maritime solar and battery solutions. With Ozora Energy, you can rely on precision workmanship, exceptional customer service, and the confidence of dealing with a team that stands by its work."
You can read customer reviews below. If you’ve been a customer, we encourage you to leave a rating and review of Ozora Electrical & Renewable Energy.
Reviewers report paying: $16,000 - $25,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
- Astronergy (3)
- Canadian Solar Inc (19)
- Jinko Solar (19)
- LONGi Solar
- Qcells
- REC (2)
- Seraphim
- SunPower
- Trina (5)
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Ozora Energy Reviews (10)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 3
- 3 star 0
- 2 star 0
- 1 star 2
02 June 2026
29 May 2026
Good Installer for Goodwe System
Great sales and quoting process by Nick who did a site inspection and then sat down with me to go through initial options. Great comms after the site inspection and provided quotes for three different systems/installations.Installers communicated their start time, and were punctual and polite. Installation took longer than estimated, primarily due to the heat. But they did an amazing job considering the hot weather.
The SAPN application and capability tests were not completed for more than a week after installation when I followed up with Ozora. These were eventually sorted. No 30-day follow-up was conducted.
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
12 May 2026
Professional, Knowledgeable, and Delivering Real Results
We recently had our solar system extended and a battery added by Ozora Energy, and we couldn’t be happier with the experience. It was quite a large domestic solar project, and from start to finish, the team was well-informed, professional, and genuinely lovely to deal with.Every person we came into contact with was friendly, helpful, and a pleasure to have around our home. The installation process was handled smoothly, and the team took the time to explain everything clearly.
We’ve only had the system for around 4 months, and we are already seeing the benefits, which are very much in line with the modelling Ozora Energy provided. It’s reassuring to see the system performing exactly as promised.
We would highly recommend Ozora Energy to anyone considering solar or battery installation.
08 May 2026
Horrible experience, lack of care or effort
I had a great pre-sales experience with Ozora but unfortunately once I went ahead with quote, everything drastically went downhill.Communication from admin was poor, appointments were missed without notice and I repeatedly had to chase unresolved issues. There were issues with incorrect paperwork and an unannounced visit which added further stress to an already dragged-out process.
What was meant to be a 1 day installation turned into multiple visits over 2 months (still pending a 4th), with constant follow-up required from my side just to get updates or bookings confirmed.
I also raised a HWU tariff change request before proceeding and followed this up multiple times throughout the install process, but it still remains unresolved 2 months later. I was even told this would be sorted this week, it hasn’t. No communication, no information.
Based on my experience, I would not choose Ozora again and for anyone still on the fence, I highly recommend against proceeding.
12 February 2026
An amazing experience all the way through!
Matt, Nick, Dylan and the team have been awesome all the way through, from the extremely reassuring assessment by (masters) engineer, to the communications from the install team, to the no-fuss troubleshooting, and putting up with some extreme heat on a black roof. These guys are awesome. This is our second solar-battery install, and I’d feel confident not to even quote shop next time, just call Ozora!I was very impressed with the work, and the willingness to help make the most of my awkward roof space and desire not to waste pre-existing (dodgy installed with previous owners) panels.
We’re stoked with the outcome! Thanks guys
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
13 January 2026
Fantastic Company & Great Experience
Nick from Ozora reached out very quickly, answered all my questions clearly (even outside regular hours), and helped me feel informed about something I initially knew very little about. They were also the only contractor to visit the property before providing a quote, and Nick came across as someone who truly values doing things properly and ethically.He always provided information without making me feel rushed or pressured. He also made me feel seen and valued, not just another job on a list. All of this, along with the competitive offer, made me feel confident and happy to move forward with Ozora and purchase my solar system and battery.
For the installation, Matt and the team were fantastic. They worked with me to organise a time that worked for me and kept me informed throughout the process. The installers were incredibly hard working and professional, cleaned up after themselves and had everything finish within the day. They also took the time to walk me through the system and explain how to use the app very clearly, which I really appreciated.
It was a fantastic experience overall and the whole team at Ozora did an amazing job. I would strongly recommend the company to friends and family.
09 January 2026
Ozora - Excellent Installer and Fantastic Customer Service
Hi, I recently had a 24kWH Sigenergy battery installed via Ozora. Right from the beginning I had excellent customer service from Nick, who helped to work out what exactly I needed, promptly answering my many questions and responding with updated quotes. Once accepted, the wait time was around a month and Matt's team did a terrific job with the installation and it has been running smoothly since. More than happy with the product and the service of Ozora so far. Recently as I joined Amber Nick and Matt have been very responsive with my requests. Thank you, Ozora!Inverter rating: 5/5
Battery rating: 5/5
13 December 2025
Very happy customer
Sales and quoting was personal and great, really worked hard to understand our needs and supply the best system, excellent installer and great follow up30 October 2025
Exceptional service and installation
SigEnergy system fully installed and commissioned in mid-Oct.I'd like to take this opportunity to send a big thank you to the Ozora team from quotation to installation and commissioning.
Sales consultant was terrific from the outset - our first interaction and throughout the design, requirement gathering and quotation process. He was reliable, prompt in answering many many questions and queries, flexible in changing the design and quotation to meet my requirements. When he visited our place for the first time, he took the time to listen to our needs and thoroughly surveyed the house (even took photos of the roof during a wet morning).
The installation team did a marvellous job during the three days that they were onsite. The team was well led by the Lead Installer and no question / query was too hard or difficult for the team to assist/answer. They were flexible and happy to listen to my suggestions and we worked collaboratively to ensure our preferences are met where possible. They involved me in the process and kept me in the loop with progress. The end result is a very neat installation inside my garage with very minimal external cables/conduits showing. They went through all the key components, setup the apps on my phone and clean and takeaway all rubbish.
We had a great experience from start to finish. Highly recommend Ozora.
14 August 2025
Very professional and great company to deal with
I recently had my solar battery system upgraded by this amazing team, and I couldn’t be happier with the service. Matt from Sydney, Matt from Adelaide, Mitch, and Jonathan were all incredibly professional, friendly, and efficient.They installed a 16 kWh Sungrow battery along with an 8 kW Sungrow inverter to replace my old inverter. The price was very reasonable, and the workmanship was top-notch.
A little while after the installation, the system had a minor issue, and they responded extremely quickly to fix it — their after-sales support is just as impressive as their installation work.
Highly recommended to anyone looking for a reliable and professional solar installation team!
Supplier Reply:
Hi William,Thank you so much for taking the time to share your experience with us! We’re delighted to hear you’re happy with your new Sungrow battery and inverter, and it’s great to know our team made the process smooth for you.
We truly appreciate your kind words about both our installation and after-sales support — providing reliable service is something we take pride in. Thanks again for recommending us, and please don’t hesitate to reach out if you need anything in the future.
Warm regards,
The Ozora Team
Don't expect rectification if system doesn't work as sold
Over $40k on a battery. Last install was in Jan. Didn't receive certificate of compliance until April (plenty of overdue account emails though!). Bottom module wasn't connected initially and battery still won't connect to any networks (but was fine before they touched it in January). Told its because of Mesh wifi, so spent money changing wifi router to go normal Wi-Fi and still doesn't work. Higher bills than before the battery upgrade as I can't monitor or adjust settings as I go. And after waiting MONTHS for rectification I just get overdue notices for the 15% balance remaining for a product that doesn't work as sold or advertised. Do not reccomend. I'll likely have to get another installer to fix.Inverter rating: 4/5
Battery rating: 4/5