Quick Fix Solar and Electrical Pty Ltd

Quick Fix Solar and Electrical Pty Ltd Reviews

About

Quick Fix Solar and Electrical Pty Ltd is a Solar Power Installation company based in Wyong and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $4,200 - $7,400 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Quick Fix Solar and Electrical Pty Ltd Reviews (33)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.5/5

Customer Service

  • 5 star 18
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0

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sent my review of installation to solar quotes on 1st April see below

Following is copy of what I sent to solar quotes on 1st April 2021

"Thanks for your service - I chose 'Quick Fix Solar' - Their communication/knowledge of solar was excellent. They immediately recognized my requirements & gave prompt responses to my queries. Within a few weeks I now have a top tier 6.6 system installed by a first class crew under the very professional leadership of Luke Miles.
I'm very pleased with the outcome and highly recommend 'Quick Fix Solar'
Thanks/Regards Rob Smith"

Quick Fix Solar also arranged for suppliers to install smart meter
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Top job

Although it's only the third day from the installation, it all seems to have worked out well.

I'd recommend Quick Fix Solar without a doubt.
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Great value for money and service

I would recommend Quick Fix although had an issue with the meter configuration which needed following up. This might have been an issue with energy company though.
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Good install

A few hiccups with communication early on but once the process was underway it went very well. Installation went very well, the guys were great ,polite,and tidy had the job done fairly quickly. We would certainly recommend Quick Fix Solar Not the cheapest but did provide a quality product installed and running in just a few hours . Jim and Isabel McNeil
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Good service with affordable price

Quickfix solar has a small business model meaning there is no middle man, e.g., the owner doea sales and installation. You get honest opinion on solar and a competitive price for the system.
Very happy with the whole overall process.

Panel rating: 5/5
Inverter rating: 5/5
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Great team installing system

Luke was upfront, told us what he was going to do and actually did it. the install was done in a very professional way. the team that installed were on time, prompt and completed the install not only so in functioned correctly but looked the goods as well. Highly recommend Quick Fix Solar and Electrical!
Inverter rating: 4/5
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Original Review on 13-04-2020:

Quality system at competitive price

Provided good advice on the type of system for our needs. Recommended quality components.
Faultless, professional installation.
Competitive price
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Brad: "Are you happy with the performance of your system so far?"

Yes
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Original Review on 23-03-2020:

Very professional installation.

Quote was clear and quick, installation was on time and very tidy. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Michael: "Are you happy with the performance of your system so far?"

All expectations met!
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Original Review on 02-03-2020:

All round good guy. Very happy with everything

Luke was fantastic, have referred him to people at work and anyone else considering getting solar Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Hayley: "Are you happy with the performance of your system so far?"

Saved money and dont have to think about it, best thing we got for our house!
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Bad after-sales experience

They were easy to deal with initially, very informative and prompt. System was fitted on the day organized, and as we live interstate from the property, they sent through a photo of the completed job and system running. Then everything turned sour. 10 MONTHS after the system was installed we are STILL WAITING for the certificate of compliance to be submitted along with the service works request for a solar meter to be fitted. August was the last time they guaranteed he would submit the forms, still waiting and now I am not getting any response from them for the latest emails and phone messages that I have sent. Still waiting for a receipt of sale and any documentation relating to the system we purchased. My wife and I are now left with an illegal system which effects our building insurance and a system we cannot benefit from. VERY POOR AFTER SALES CUSTOMER SERVICE.
Inverter rating: 4/5
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Original Review on 04-02-2020:

Tremendous installation. Interesting customer service...

Sales/quoting process: Tremendously informative and helpful. Answered every question (even emailing late at night). Was open to changes in the equipment selection and up-sizing of the quoted system. We started out at 6.6 kW, ended up getting a 10.56 kW system. His knowledge is second to none. Has the potential to be the best supplier and installer around here.

Installation: When the installation finally happened it was a breeze. 47°c day, all panels installed by midday, wired up and going a few hours later. Very neat and tidy. He did have equipment supply problems, it being Christmas etc. Couldn't get the panels delivered.

I did learn very quickly not to expect him whenever he gave a date or time... pity about that.

Customer service: He delivered the system we asked for. It was a very professional installation. Four weeks later, the figures look tremendous.

Now. I'll be kind. He must have been extremely busy, juggling jobs over Christmas, but it took a hell of a lot of calling, texting and emailing to finally get the required paperwork from him, despite many promises, to allow the meter changeover to go ahead. Now we're just waiting on AGL to do their stuff. Four weeks after the install.

I hope to revisit this review in the coming months, put a few kind words into it.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 2/5

Supplier Reply:

Hi Tony,

Thank you for your review, yes it was a very busy period leading into Christmas, but its not an excuse.

Since your installation I have reviewed the process for submitting paperwork and will be continuing to adjust our methods, it is difficult as each retailer has different methods for submitting paperwork for metering.

8 months later we asked Tony: "Are you happy with the performance of your system so far?"

The system has been great to watch this year (on the app). It's done everything we hoped it would do.
Best buy we've made.

Next, a battery , sometime !!
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Original Review on 28-01-2020:

Nice but could do with some more finesse.

Very nice team. Very informative. They just need to provide as much info to the client in regards to all other paperwork involved. I did not know origin needed forms complete. Luckily I rang Origin and found this out. I am still waiting for my solar to be connected.

The panels aren’t to level but this could be due to the roof?
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 4/5
Installation: 3/5
Customer Service: 3/5

Supplier Reply:

HI Hamish,
Luke here, it is very unfortunate you had this experience with your installation.
We put a lot of hard work into to you installation to ensure that it would result in a high quality product.
I especially ensured the cabling at the inverter was hidden behind the wall to ensure the system has great aesthetics.
The roof sags due to the age on your roof, we did our best to level the rail but the trusses are sagging substantially.
As for the Origin paperwork, unfortunately we are only installers and have no control over when Origin will replace your meter. How ever whilst on site we explained you your options and told you to call them.
We are not agents for your retailer and Origin have changed their process for meter installation.

Please contact me if you are still having issues so I can assist you where possible.


8 months later we asked Hamish: "Are you happy with the performance of your system so far?"

After installing the solar analytics we can manage the use during the day better. We have, according to the solar analytics, already saved $1000 in 12 months. Happy with that
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Aesthetic installation, Professional installer

From the time I received a quote, I have had multiple Email conversation with Luke before the installation and he was very responsive. On the day of installation, the team arrived promptly. I have an East and West facing roof and so after discussing with Luke, I decided to split the solar panels evenly so that I get energy throughout the day.

The team was fantastic, finished the job early, tidied up and explained about the Solar Analytics monitoring tool.
My energy retailer already had lined up my meter upgrade to a new Digital meter which was a week after my Solar installation.

Overall, it was an nice and easy installation and a pleasure to work with Luke.
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Original Review on 06-12-2019:

Done a quality job would recommend them to anyone who wants to install solar panels

Every thing was done good customer service was excellent they organized the grid connection every thing is working great Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Greg: "Are you happy with the performance of your system so far?"

Yes very happy
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All to easy...Thank you...

Kane from Quick Fix Solar and Electrical, was very helpful throughout the whole Deal. He designed a system to suit us and our budget.He and the team Turned up on time, (As I work nights, It was no hassle for Kane to do the job on a Saturday to assist me with my sleep during the week} very clean work ethic, organised conection to the grid. A pleasure to deal with. In a word Awesome!!!
Inverter rating: 5/5
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Local electrictian no fan fair just did the job

I found the whole quoting system challenging so many products and prices, Luke from Quick fix solar (the local ) 1 / a good quote 2/ all the right answers about installation.

The Installation punctual / tidy and had pride in there workmanship. Helped us with grid connection, the little things were just done right.

Panel rating: 4/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your review Robert.

It was an absolute pleasure installing your system.
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Luke had good reviews on the web, his price was competitive, and he is a local contractor

Luke had good reviews on the web, he was polite and friendly and appeared to know what he was talking about. The products he quoted were well reviewed on the web and he was very prompt and quick with his installation. He discussed the process with us and let us know what he was doing and why. We finally got the Smart metre installed yesterday but the delay was not his fault.

Supplier Reply:

Hi Bill,

Great to hear you finally received your meter, sometimes the energy retailers take extra time in swapping the meter over.

Appreciate the review, thank you.
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Great installer, really friendly and helpful

Quote was comprehensive and informative
Installation is clean and neat, and fast.
Customer service was very accommodating and great to work with

Inverter rating: 5/5
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A down to earth installer with excellent service

He was really quick to respond to the initial quote and then kept us in the loop each step of the way. His price was also excellent. Really happy and looking forward to the savings in our bill!
Panel rating: 5/5
Inverter rating: 5/5
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From Start To Finish Quick Fix Solar Were Amazing

From the quote process through to install and commission Quick Fix Solar were perfect in every way. The guy who designs the system is literally the guy who installs it and knows first-hand what he is talking about.

The initial quote was done by the owner, Luke, who was really helpful without being a slick used car salesman type guy. I really appreciated his manner, communication and constructive feedback in the initial design stages. The quality system Luke recommended was presented at a good price point.

The install was arranged to take place within a week. Luke did the job with Kane. Kane, like Luke, has an outstanding of solar and is an excellent communicator. Luke and Kane’s passion for solar is evident in their work and their desire for the client to have an outstanding outcome.

I’ve had several neighbours mention that the install is the best they have seen. Their attention to detail is amazing. They understand aesthetics and street appeal and took so much pride in their work. I’ll try to attach install photos to show.

After spending months (literally) researching big/medium/small companies and the best longterm fit, finding Quick Fix Solar was like finding a diamond in the rough. I have already recommended Quick Fix Solar to friends and family. Truly a 5/5 solar company.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic great service

Happy with all services, very friendly and reliable ,job was done in a day ,so happy my mum got solar with this company too.
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Awesome Install

Sales & quote was on point. Local installer.
Great install.
Tidy install of inverter as well.
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Great installer.

Kept me informed,en when half an hour late. Justwaiting for grid connection now
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Professional and Informative from Start to Finish

Quickfix solar were very informative about different options and things to look for when choosing solar.

Installation was completed professionally and with no fuss.

There has been weeks delay in AGL changing plan to solar and configuring the meter saying that they haven't received the required documentation for the install but Quickfix Solar have assured me they had sent the required documentation on the day of installation. Still outstanding.

We do currently have issues with Grid Voltage in our area exceeding the limits (>255V) of the inverter and causing the inverter to shutdown and reset multiple times during peak solar.
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Fantastic work and amazing value! Would recommend to anyone who asks.

After he asked what quality system I wanted and what size, he gave me two quotes pretty much over the phone, then later that day email.

Friendly guy and seemed heaps knowledgeable.

The system was an awesome price and the instal was fantastic!

From the moment he contacted me to the date of install was maybe three weeks and it would’ve been quicker if weather permitted.
Here at about 7am and it was generating power from 2pm!

The boys were friendly and all up it’s a solid good looking quality install. Couldn’t be more happy with it all and I’ll be recommending him to anyone I know who wants to go solar!

Panel rating: 5/5
Inverter rating: 3/5
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Great Experience

Quoting process informative and straight forward. Great service and kept to agreed timeframe.
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Good product knowledgeable electrician

Very good product. Sales and installation by owner operator electrician.
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Trustworthy and skilled

Luke and the team really know their stuff. My solar provider had gone into liquidation and I had called 5 or 6 solar outfits and was getting the run around but then a friend recommended Quick fix Solar. They were prompt, professional, fixed my problem same day and the price was really good as well. I am so pleased with the service. If you have any solar needs whatsoever, small or large these folks are the people to call. Reliable, responsive and super trustworthy I honestly can not recommend them enough.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great price, attention to detail

Luke was easy to deal with, the guys did a tidy job and the attention to detail was great. I have already recommended them to famiky.

Supplier Reply:

Hi Shaun,

Thank you for your review.
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Excellent service and product

Luke explained and discuss the solar panels, inverters and the installation process. He is very punctual and organised the grid connection. He is very easy to talk to.
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Honest guy. Not salesy. Just busy

System seems good. Knowledge and install was great. Just a bit slack on communication - but I think it is because he is busy. Did what he said he would do when he said he would do it. Recommend

Supplier Reply:

Hi Leah,

Thank you for the review, apologies for the communication issue, being the Christmas period we were very busy.
Appreciate your recommendation.
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