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Skylight Energy Reviews

Based on 40 reviews

  • 5 star 14
  • 4 star 20
  • 3 star 2
  • 2 star 1
  • 1 star 3

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Skylight Energy, Solar Installers

Skylight Energy is a Solar Power Installation company based in Rockdale and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Skylight Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
I called Steve at Skylight & discussed what I needed. Steve advised that as we were close to Xmas,the installation would be after the 8th January.The installation took place on the 22nd January, which was a very hot day, but the team were very good & suggested an alternative
To mount the panels, which worked a better result all round.
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After almost 4 months of endless excuses and broken promises I decided to cancel my order with Skylight Energy. Stuff from this company were not only rude but quite threatening with regards to returning my deposit They then tried to explain that the contract allows them six months in which to install the product.
Skylight Energy would be the most inefficient and amateurish company that I have ever dealt with. Their staff constantly lie to you and come up with ridiculous excuses for not honouring their promises.
I have lodged a complaint with the Department of Fair Trading and disputed deposit transaction with my bank. Do not under any circumstance use this company you will be disappointed.
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I was very happy with the response I was given when inquiring about the system and installation. Christmas is always a bad time to try to get things done as my self been a builder can appreciate. I was told there was going to be a delay due to this which I took on board and now I have the system installed without any problems.
Thank you Skylight Energy.
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Numerous attempts to see when my system will be installed with false promises of call backs that never happen. Have told me my deposit is non refundable and that I could cancel but would not get my money back. I am in the process of going to Fair Trading as it is impossible to get my system installed. One person says I'll have an installation date Wednesday at the latest (surprise, no call back) and the next says the panels are out of stock and that they will let me know when they arrive what my likely date will be. Which is it? Would not recommend and have told many to stay clear of this place! Now cannot contact at all and the phone rings out. Lost my money it seems. Show additional information
After contacting numerous retailers offering Chinese panels I found Skylight Energy and within a week of speaking to Carlos I had good quality German Q-Cell panels installed for not much more than other companies we’re going to charge for the inferior Chinese panels!
It’s been 4 months since installation and I can’t fault them. I’ve also referred both family and friends to Carlos who have also installed panels through Skylight Energy.
They are not always easy to contact but worth trying over and over until you do reach them!
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Has not been installed yet will let you know when finally happens. Steve has been very helpful from Skylight. Thanks kathy Show additional information
The quote I received from your suggestion was way to expensive Show additional information
Cant fault the service or price i got from this company especially Steven.

There was a bit of a wait but is to be expected during this busy period of the year. In addition i ordered a panel whose shipment was delayed as it wasnt readily available.

Overall good service and system working well.

I recommend this company
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I assigned an "Awful" value to all parameters because of the following reasons: Please read and be aware of the so far empty promises from this company

On the 1st November 2017 I signed up with this company and paid a $720 (10% deposit) after Steven gave me an absolutely clear promise that my solar panels will be 100% installed before Xmas 2017.

Early December, after numerous unanswered calls, I finally got hold of Steven and he gave me a 90% certainty that my solar panels will be installed within the next three weeks before the end of 2017 .

Off course nothing happened, and Steven doesn't return calls.

I will be soon lodging an application with Fair Trading NSW
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Answered awful to all categories because of no contact from company after signup unless instigated by myself with promised replies never answered. Two and a half months later with no idea when system will be installed. Please beware of this supplier customer relations are non existent and so is the product apparently. Good luck to other buyers as my next step is contact with NSW Fair Trading Show additional information
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Not installed yet - maybe another 2 weeks. Show additional information
Very friendly & helpful people, and excellent installers. Highly recommend these people. Show additional information
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I have a very good experience with Skylight energy. Though there was little delay in the installation as installer was on a holiday, when they started installing it was a wonderful experience. All experienced workers gave very good consultation before installation. I would love to get more panels installed from Skylight energy. Show additional information
Alex and Steven were great to deal with. Everything was installed on time 6 months ago in one day. I'm saving 2/3 from my electric bill which used to be 600 and is now 200. Thank you Alex and Steven.
From Barbara Harb
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I am very happy with the 5KW Solar System from Skylight energy (ET Mono 290Watt Panels and Goodwe Inverter for under 4K). Carlos was very friendly and explained everything and gave me a good price. The installers were very friendly and the system is working very well. Show additional information
Ben and his mate were most efficient Show additional information
A big thankyou to carlos and Alex for their professionalism all throughout the process. The installers were extremely efficient, clean and punctual.
Overall I am extremely happy with the total service, I will recommend them to my friends and family for sure.
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Skylight Energy hold on to Carlos - Can't thank you enough Carlos Show additional information
Carlos was fantastic very reliable, friendly and product was great. Show additional information
If your thinking about getting solar panels installed make sure you call Carlos at Skylight Energy. He saved us thousands and a lot of time. We done our research and only wish we found him and his company sooner. Thank you Carlos and Skylight Energy. Cheapest and best. Much appreciated. Show additional information
They put in writing that the inverter is Tesla 2 ready, in actual fact the Tesla 2 install uses Ac coupling so has nothing to do with the Goodwe inverter which has been an issue since install and uses its own in built inverter. Goodwe however have been excellent albeit a little slow sorting the issue with the inverter. My advise go elsewhere! Show additional information
I am currently very happy with the smooth installation and current performance of my 4.9KW solar system. It consists of 18 Canadian Solar panels (a 50% mixture of 275W and 270W Canadian panels CS6K-270/275P due to a shortage of Canadian CS6K model panels and I did not want to wait for a re-stock) and a Goodwe 5kW dual-MPPT Inverter (DN-S series). The package price (including a net meter) and system quality suit my budget of under $4,000. Pending a net meter to be installed later on, the system has been installed for 6 days and running satisfactorily, power outputs of 18Kwh and 19Kwh achieved yesterday and today given the good winter weather. Alex is very helpful, professional, and negotiable during the whole process from quotation to installation. I do wish that Skylight Energy and its professional staff will continue to thrive in the future to serve existing and potential customers. Show additional information
Very good experience, every thing went really smooth. Carlos explained everything and answered all of my questions patiently. I certainly recommend them, Carlos will explain everything for you and rest assure he will look after you. Thanks Carlos. Show additional information
Had been trying to get quotes for an additional solar system for over a week and nobody was returning calls or providing quotes. Found Skylight Energy through Google and left yet another request for a quote. Didn't have many expectations after all the other failures but a couple of days later Carlos called to discuss and sent through a quote. Price was pretty good and after waiting another week for more quotes to come in decided to give my business to Skylight Energy. Guys turned up around 7:45AM on the day of install and were finished by midday. Very neat installation for the inverter and whilst I haven't climbed up onto the roof for a closer inspection all looks good from ground level. Overall pretty happy with the service and workmanship.

System consisted of 20 x 270w Canadian Solar Panels and inverter was meant to be a Goodwe but due to lack of availability a Sungrow was installed. This is my only area of concern and wondering if I should have opted for a SMA or Fronius inverter instead. Time will tell!
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Excellent value for money system. Carlos was great and very helpful, would recommend Skylight Energy. Show additional information
I purchased a 5kw system from Carlos at Skylight Energy a few weeks ago. The system was setup with 18 x ET MONO panels and a Fronius Primo inverter. I dealt mainly with Carlos who was very helpful and keen for the business. From time of purchase to installation was only just over two weeks. I was impressed enough with their offering to recommend it to another friend who ended up being installed on the same day. The installation itself went very smoothly with installation in a little over 4 hours on a Saturday morning with a team of 4 guys. I would not hesitate in recommending Skylight energy, give Carlos a call! Show additional information
Originally I ordered a 5kW system which is about $5500 with ET panels.......After talking with Alex and consider the shade area of my house so we select a 4kW system with 14 X 290W panels. to $5900.

The system uses 14 Enphase micro inverters to turn directly into 240 volts alternative current

3 workers came to my house for 1 and a half days and worked very hard and the craftsmanship is superior

Now I can supply 20% of my power use in deep winter so expected to produce more than half of my consumption in summer.

I also get more than four quotes from other installers and Skylight energy is the lowest and good components are used

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Very impressed after my installation of a 5kW system by Skylight Energy Solar from Rockdale in Sydney.

I found both Alex & Carlos very approachable & honest with advice & price.
I had quotes from other installers & found they were trying to upsell me & what began as a reasonable price ended up excessive!
I settled on 20 x 290kW ET panels with a 5kW SMA inverter.
Price & Service was excellent & the 3 man installation team did a great job.

Overall a great company to deal with .
I would Highly Recommend Skylight Energy Solar
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Excellent service from Carlos, Alex and installer. Installer does a thorough property inspection before deciding where to put solar panels and inverter. Show additional information
Carlos gave us the best quote and explained the process thoroughly. No hidden costs or nasty surprises. Alex was quick in organising the installation and follow up.
The Electrician provided great service too. Definitely Skylight Energy has got the most professional and best team. Looking forward to saving on the Electricity bills.
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Installed 6 kW 260w GCL panels with INVT 6kw 3 phase inverter . Installation date 18/4/17 . I was dealing with Alex from day 1 and he was Very helpful in choosing the best system for my budget. The installers were very professional and didn't have any issue. Since the installation the system has been performing very efficiently and averaged 22kw a day due to overcast weather & short sunny period. On a good sunny day the system was generating 24 to 30 kW a day . I am expecting 40kw in summer . So far very happy my electricity usage has halved for the monrh although only home 5pm and the weekends . Show additional information
A pleasure to deal with. Very prompt and efficient service. Show additional information
I had a number of quotes come in from different companies offering all types of set ups. Alex from Skylight energy was very keen for my business and as a result from that with a well priced (sensible) system convinced me to go with these guys. From the sale to the installation I could not fault their professionalism and honesty towards the dates of the install and the performance of the system. Definitely would recommend Skylight Energy to anyone. Show additional information
Skylight Energy are a very good solar company and installed a solar package that I am very happy with. Carlos and Alex were very helpful, and provided sound advice and what seems like the best solar system for my situation. I decided to install 20 x 280watt Canadian Solar panels (total 5.6kW), with an SMA Inverter (German) - these upgrades (from 265watt ET panels and a Chinese inverter) cost extra above the base price, but a worthwhile investment. Communication from the sales team was generally good, they did followup a few times, however I had to be patient with several delays of installation due to poor weather. Come installation day, the installers were very professional and proactive to install the panels and the inverter in the best locations. Overall - very recommended. Show additional information
Because of the amount of work Skylight installers had over the Christmas period, and the fact that we live down the south cost, there was a delay of 10 days for installation. However, when the installers came and installed the system early January 2017, I was most impressed with the way they went about their business. We have a 3 story home and they were not phased by the height they had to work lifting and securing 15 solar panels. There were three installers and each performed their various tasks with humour and friendliness. I would say our installation would have been at the upper end of the difficulty scale. They did not rush their work and made sure the whole system was working properly before they completed the job. We already had 6 panels on our roof, and the new system brings the whole system up to 5kW+. I rated the Quality Of System as 4 at this time until I have more evidence of its effectiveness at the February metre reading. Regards, Marcus. Show additional information
I got 3 quotes. they were 4900, 6000, 15,000. After comparing all the specs I opted for 4900 from Skylight. I paid 10 percent deposit. The service was great. The installers arrived on the due date and cleaned up and certainly seemed to know what they doing. Skylight called me to arrange the balance of the payment after 5 days and to let me know when the meter to the grid would happen. Within 24 hours I got a call from the Class 2 electrician arranging to fit the meter within the week.
I was very pleased to see ( using this site) that I had good panels and inverter.
It would have been good to read this info first even though I fluked it.
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