Clean NRG Pty Ltd Reviews
About
Welcome to Clean NRG Solar, your one stop ‘energy reduction shop’ for homes and businesses across Perth.
We are proudly a Perth owned and family run, bricks and mortar solar retailer.
We are exclusive to Perth with a combined showroom, office and warehouse under one roof in Osborne Park.
We have been in the solar business since 2010 providing a full design, sales and installation service, for Solar Panels, Solar Battery Storage, Solar Hot Water, Solar Roof Ventilation and Solar Pool Heating.
Reviewers report paying: $3,900 - $6,200 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Clean NRG Pty Ltd Reviews (253)
Show Most Recent reviews from All time
- 5 star 84
- 4 star 155
- 3 star 11
- 2 star 2
- 1 star 1
View Timeline
22 March 2021
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$2,000 to $4,000
Cost
Longi Solar
Panel Brand
Fronius
Inverter Brand
16 March 2021
Value for money
Quality of System
Installation
Customer Service
10kW
Solar System Size
$6,000 to $8,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Happy camper
Can only thank John and the crew from Clean NRG for all their help and expertise. Information they gave was relevant and in real time which was important for us to make an informed decision, especially as the solar industry remains fluid with new products and innovations. System has been up and running for 6 months and the only loss is to the energy provider, bills are down and that can only be a good thing. Recommend you give them a go and utilize their knowledge and experience,Panel rating: 5/5
Inverter rating: 5/5
11 March 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Easy, nothing to do
Was very easy to arrange. Clean nrg arranged everything, all I needed to do was email copy if my electricity bill. Installers were also all very friendly & explained the system once installed10 March 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Longi Solar
Panel Brand
Fronius
Inverter Brand
Too early to tell as just being installed
Only being installed today so cannot comment as yet. Installers were punctual and good to deal with,08 March 2021
Value for money
Quality of System
Installation
Customer Service
7kW
Solar System Size
$8,000 to $10,000
Cost
Longi Solar
Panel Brand
Enphase
Inverter Brand
Informed sales staff, installation took forever
I was looking for an Enphase or SolarEdge system due to the strange angles on my roof.The process was very smooth through Clean NRG. The sales representative had excellent knowledge of all the systems. Especially when compared to every other company I spoke to that was recommended by Solar Quotes. One didn't reply, one said the roof was impossible and the other one had a sales person who knew less about micro-inverters than me (he even said he would come back to me after the Christmas break and he never did).
The solar rebate was properly handled.
It was understood our roof was quite challenging.
When it came to installation I was amazed that the installation was going to be done by 1 person for 25 panels on a tiled roof. The initial estimate was 5 days and that blew out to 12 days with constant excuses, I suspect it was a combination of multiple jobs, doing it solo, an extra hot week.
Beyond that, the installer kept bringing up the cost of adding some timber here and there, adding a switchboard, outside of the price of what the company estimate was.
I am still waiting on the final stickers to go on the switch board and getting access to the monitoring software.
It was primarily a problem because our switchboard is wired to be inside the house so we have to be at home while the installation was going on.
Inverter rating: 5/5
03 March 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Fronius
Inverter Brand
Recommend to all!
Amazing and informative customer service, from my initial enquiry through to purchase, payment and aftersales. The sales team were by far the most informative, never pushy to go with them, just great general advice. We had a problem with wi-fi set up and they came out without hesitation to assist and offer a solution. We love to support local and this local business is one we would recommend without hesitation.Inverter rating: 5/5
05 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$2,000 to $4,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
All around excellence
A great company with high quality products and a very quick turnaround. He whole process was made so simple I didn’t really have to do anything. I would definitely recommend this company.Panel rating: 5/5
Inverter rating: 5/5
10 November 2020
Value for money
Quality of System
Installation
Customer Service
10kW
Solar System Size
$10,000 to $12,500
Cost
Sunpower
Panel Brand
Fronius
Inverter Brand
The whole package!
Excellent, courteous, sales staff. Great technical information. Unbeatable price. Arranged installation on short notice, despite it being a busy period. All my expectations have been exceeded.Inverter rating: 5/5
19 September 2020
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$2,000 to $4,000
Cost
Excellent value for money
Tony Cappa of Clean NRG Pty Ltd was asked to give us a solar power installation quote. He arrived on time and had prepared a submission, based on an aerial photo of the property, which was very reasonably priced. After obtaining a second quote, which was over double in amount and required 10 more panels, we chose Clean NRG for theinstallation as it seemed much more suited to our requirements. This took place a very short time after grid connection, which was organised by Clean NRG and was carried out with quiet efficiency and minimum disturbance - they were certainly polite, tidy and punctual.
09 September 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Fronius
Inverter Brand
01 September 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Trina
Panel Brand
Fronius
Inverter Brand
Excellent communication. Great product knowledge. Great service.
Sales team new their stuff and weren't pushy at all. Installation team was very professional, knowledgeable and prompt.After sales service to upgrade switchboard and install smart meter was great (although this was done by Everything Electrics & Solar, the team who installed the PV system, separate from Clean NRG).
Inverter rating: 5/5
23 August 2020
Value for money
Quality of System
Installation
Customer Service
3.3kW
Solar System Size
$2,000 to $4,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Very helpful with all my questions and all went according to planned
Quoting and discussion was great. Installation went well, installers very polite and obliging. Every Aspect was handled by Solar Company, I haven't organised anything.17 May 2020
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Good old fashioned service in the 21st century
My experience with CleanNRG Solar started with an info session at their Osborne Park Business.This was excellent Q and A session by Craig and his team without any pressure to sign up to anything.
Once we had made our decision to go ahead with installation every step was easy and hassle free.
I found everybody so easy to deal with, beginning with John in sales, to Lee in admin and finally a quick an easy installation in just over half a day by Paul and his offsider.
Thank you CleanNRG Solar we will definately recommend your business to others.
Regards
Colin & Rosie Fleay
Wilson.
29 April 2020
Value for money
Quality of System
Installation
Customer Service
13kW
Solar System Size
More than $20,000
Cost
Longi Solar
Panel Brand
Fronius
Inverter Brand
Tesla
Battery Brand
Would recommend to friends and family.
Sales and quoting straight forward. I actually had a cheaper price for a tesla 2 battery at another dealer which they were happy to match. They include a discount from Cambridge city council that made it a great price overall.We wanted a 13kw system, so we had to apply through the power company for permission first, Clean NRG handled all of this including sending someone to our house for part of the assessment.
After approval we were given an install date quite promptly. Install was over two days and Steve stayed till quite late to ensure it was completed for the weekend.
They were tidy, respectful and cleaned up after the install. Install is very clean with all cables ducted. Looks very professional and neat.
No complaints.
15 April 2020
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$4,000 to $6,000
Cost
JA Solar
Panel Brand
Growatt
Inverter Brand
Installation excellent 5 hours little inconvenience
Telephone communications goodQuotation very full and detailed
Grid connection part of installation
17 March 2020
Value for money
Quality of System
Installation
Customer Service
1.5kW
Solar System Size
Phono
Panel Brand
Fronius
Inverter Brand
We got 3 quotes all were fast and offered a good product
The process was smooth, fast and reliable. We are happy with the service02 March 2020
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$12,500 to $15,000
Cost
Fronius
Inverter Brand
Tesla
Battery Brand
Battery Retro-fit
The quote was prompt and equipment location was agreed during a site visit prior to ordering.Approval was obtained promptly and the battery and control system was installed very soon after.
The installation was carried out professionally and in a neat and tidy manner.
The system was commissioned successfully as soon as the installation was complete.
19 January 2020
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $8,000
Cost
Longi Solar
Panel Brand
Fronius
Inverter Brand
Very Proffessional
Tony actually recommended cheaper panels which saved us over $3000 on the total cost.Very classy and professional guys and Clint was terrific with the installation.
05 January 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Good customer support and quality installation.
Quotation process with Clean NRG was very straight forward and no high pressure sales. A few technical clarifications were easily resolved over the phone with the team from Clean NRG. I selected a 6.6kW array of Jinko Cheetah 330W panels with a 5 kW Fronius inverter. They weren’t the cheapest quote I received but I liked the fact they have a physical store front and that is is local to my area. The team were also very knowledgeable and happy to answer any specific questions. They also offer after sales support and monitoring of the Fronius inverter via the online portal. Clean NRG took care of all applications and approvals and kept me informed of the progress prior to physical installation. Installation was smooth although I did take the day off work to make sure it all went according to plan. The electrical subcontractor did a neat job installing the inverter and took the time to walk me through its operation and connect it to my wifi. The panel installation was neat with some minor variation to the original quote which was based on the aerial / satellite images. Unfortunately the panel installers did leave a bit of gear up on the roof which I had to remove myself including spare and broken tiles and some tools - not a major issue though as I was up there looking at my new pride and joy anyway.It has only been a few weeks since installation but I am routinely producing 42kWh each day from the system. Have not yet received a bill to see the impact.
Would definitely recommend Clean NRG.
09 December 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $8,000
Cost
Fronius
Inverter Brand
Good price and service!
Good price and good service. Friendly Staff and Value for money is just fantasticInverter rating: 5/5
28 August 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$4,000 to $6,000
Cost
Overall great value for money
Overall great value for money and I can only recommend the company. We had a 5/6.6 kw solar system installed (3phase inverter/ solar panels). Best offer for money on the market in the top quality range and great reviews led us to engage the company. Small hiccup was that our first installation team declined to install and we were asked to fork out an extra 500$. But even with the additional 500$ the deal was still outstanding. The second team installed without any glitches. Very professional. Even extra help coming to the house again to set up the software. So excellent customer service. I can only recommend this company.21 August 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $8,000
Cost
excellent customer service
Clean NRG provided very good information up front. Highly recommended.13 August 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $8,000
Cost
Very happy with the work
Very happy with the work. Not the cheapest but certainly happy that Clean NRG are going to be around for a long time for any after sales service we might have.03 July 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$3,000 to $6,000
Cost
02 May 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
10 April 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
21 March 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$3,000 to $6,000
Cost
15 February 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
25 January 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$10,000 to $15,000
Cost
07 January 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
31 December 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$3,000 to $6,000
Cost
16 November 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
09 November 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
29 October 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
10 October 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
06 October 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$10,000 to $15,000
Cost
31 August 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
23 August 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
15 August 2018
Value for money
Quality of System
Installation
Customer Service
2kW
Solar System Size
Under $3000
Cost
10 August 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Delta
Inverter Brand
Inverter rating: 5/5
02 August 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
24 July 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
11 July 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
28 June 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$15,000 to $20,000
Cost
22 June 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
04 June 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
22 May 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
24 April 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
16 April 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
All in all we now have a $200 Synergy bill with 0 to show for it, other than frustration. I would not recommend them to anyone who has a difficult roof space to work with.
Sorry for the long post
12 April 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Original Review on 22-07-2020:
Seamless process from quote to installation
The service provided by the Clean NRG team was excellent from start to finish. They spent a lot of time explaining and answering questions about the various options and walked us through the process at each stage. Installation was prompt and professional. The system is working well and we're looking forward to seeing the effect on our next electricity bill.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 22-03-2021:
We are very happy with the performance of our system and have seen significant reductions to power bills since installation.