Clean NRG Pty Ltd Reviews
Based on 248 ratings Aus Ranking
- 5 star 82
- 4 star 152
- 3 star 11
- 2 star 2
- 1 star 1
Average Customer Review
- Value 4.41
- System Quality 4.47
- Customer Service 4.57
- Installation 4.59
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Welcome to Clean NRG Solar, your one stop ‘energy reduction shop’ for homes and businesses across Perth.
We are proudly a Perth owned and family run, bricks and mortar solar retailer.
We are exclusive to Perth with a combined showroom, office and warehouse under one roof in Osborne Park.
We have been in the solar business since 2010 providing a full design, sales and installation service, for Solar Panels, Solar Battery Storage, Solar Hot Water, Solar Roof Ventilation and Solar Pool Heating.
Clean NRG Pty Ltd Solar Reviews
All around excellence
A great company with high quality products and a very quick turnaround. He whole process was made so simple I didn’t really have to do anything. I would definitely recommend this company. Show additional informationThe whole package!
Excellent, courteous, sales staff. Great technical information. Unbeatable price. Arranged installation on short notice, despite it being a busy period. All my expectations have been exceeded. Show additional informationExcellent value for money
Tony Cappa of Clean NRG Pty Ltd was asked to give us a solar power installation quote. He arrived on time and had prepared a submission, based on an aerial photo of the property, which was very reasonably priced. After obtaining a second quote, which was over double in amount and required 10 more panels, we chose Clean NRG for theinstallation as it seemed much more suited to our requirements. This took place a very short time after grid connection, which was organised by Clean NRG and was carried out with quiet efficiency and minimum disturbance - they were certainly polite, tidy and punctual. Show additional information
Excellent communication. Great product knowledge. Great service.
Sales team new their stuff and weren't pushy at all. Installation team was very professional, knowledgeable and prompt.After sales service to upgrade switchboard and install smart meter was great (although this was done by Everything Electrics & Solar, the team who installed the PV system, separate from Clean NRG). Show additional information
Very helpful with all my questions and all went according to planned
Quoting and discussion was great. Installation went well, installers very polite and obliging. Every Aspect was handled by Solar Company, I haven't organised anything. Show additional informationSeamless process from quote to installation
The service provided by the Clean NRG team was excellent from start to finish. They spent a lot of time explaining and answering questions about the various options and walked us through the process at each stage. Installation was prompt and professional. The system is working well and we're looking forward to seeing the effect on our next electricity bill. Show additional informationGood old fashioned service in the 21st century
My experience with CleanNRG Solar started with an info session at their Osborne Park Business.This was excellent Q and A session by Craig and his team without any pressure to sign up to anything.
Once we had made our decision to go ahead with installation every step was easy and hassle free.
I found everybody so easy to deal with, beginning with John in sales, to Lee in admin and finally a quick an easy installation in just over half a day by Paul and his offsider.
Thank you CleanNRG Solar we will definately recommend your business to others.
Regards
Colin & Rosie Fleay
Wilson. Show additional information
Would recommend to friends and family.
Sales and quoting straight forward. I actually had a cheaper price for a tesla 2 battery at another dealer which they were happy to match. They include a discount from Cambridge city council that made it a great price overall.We wanted a 13kw system, so we had to apply through the power company for permission first, Clean NRG handled all of this including sending someone to our house for part of the assessment.
After approval we were given an install date quite promptly. Install was over two days and Steve stayed till quite late to ensure it was completed for the weekend.
They were tidy, respectful and cleaned up after the install. Install is very clean with all cables ducted. Looks very professional and neat.
No complaints. Show additional information
Installation excellent 5 hours little inconvenience
Telephone communications goodQuotation very full and detailed
Grid connection part of installation Show additional information
We got 3 quotes all were fast and offered a good product
The process was smooth, fast and reliable. We are happy with the service Show additional informationBattery Retro-fit
The quote was prompt and equipment location was agreed during a site visit prior to ordering.Approval was obtained promptly and the battery and control system was installed very soon after.
The installation was carried out professionally and in a neat and tidy manner.
The system was commissioned successfully as soon as the installation was complete. Show additional information
Very Proffessional
Tony actually recommended cheaper panels which saved us over $3000 on the total cost.Very classy and professional guys and Clint was terrific with the installation. Show additional information
Good customer support and quality installation.
Quotation process with Clean NRG was very straight forward and no high pressure sales. A few technical clarifications were easily resolved over the phone with the team from Clean NRG. I selected a 6.6kW array of Jinko Cheetah 330W panels with a 5 kW Fronius inverter. They werent the cheapest quote I received but I liked the fact they have a physical store front and that is is local to my area. The team were also very knowledgeable and happy to answer any specific questions. They also offer after sales support and monitoring of the Fronius inverter via the online portal. Clean NRG took care of all applications and approvals and kept me informed of the progress prior to physical installation. Installation was smooth although I did take the day off work to make sure it all went according to plan. The electrical subcontractor did a neat job installing the inverter and took the time to walk me through its operation and connect it to my wifi. The panel installation was neat with some minor variation to the original quote which was based on the aerial / satellite images. Unfortunately the panel installers did leave a bit of gear up on the roof which I had to remove myself including spare and broken tiles and some tools - not a major issue though as I was up there looking at my new pride and joy anyway.It has only been a few weeks since installation but I am routinely producing 42kWh each day from the system. Have not yet received a bill to see the impact.
Would definitely recommend Clean NRG. Show additional information
Good price and service!
Good price and good service. Friendly Staff and Value for money is just fantastic Show additional informationOverall great value for money
Overall great value for money and I can only recommend the company. We had a 5/6.6 kw solar system installed (3phase inverter/ solar panels). Best offer for money on the market in the top quality range and great reviews led us to engage the company. Small hiccup was that our first installation team declined to install and we were asked to fork out an extra 500$. But even with the additional 500$ the deal was still outstanding. The second team installed without any glitches. Very professional. Even extra help coming to the house again to set up the software. So excellent customer service. I can only recommend this company. Show additional informationexcellent customer service
Clean NRG provided very good information up front. Highly recommended. Show additional informationVery happy with the work
Very happy with the work. Not the cheapest but certainly happy that Clean NRG are going to be around for a long time for any after sales service we might have. Show additional informationAll in all we now have a $200 Synergy bill with 0 to show for it, other than frustration. I would not recommend them to anyone who has a difficult roof space to work with.
Sorry for the long post Show additional information