DQ Electrical Pty Ltd Reviews
4.8
Leave a review Based on 172 ratings Aus Ranking
- 5 star 102
- 4 star 68
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.62
- System Quality 4.77
- Customer Service 4.85
- Installation 4.87
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At DQ Electrical, we specialise in renewable energy technologies. We work with home and business owners across Adelaide to tackle one of their biggest problems – a growing electricity bill and, instead, generating their own energy.
Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.
We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.
Organise a free measure and quote with us today. Determine whether solar power is for you.
Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.
DQ Electrical Pty Ltd Solar Reviews
Fantastic installer!
The whole process was a pleasure from the beginning to the end. The installation team arrived on time, done beautiful job installing the panels and inverter, cleaned up after the job was done. Very polite, helpful and knowledgeable. Well done DQ! Show additional informationgreat installation & system
The Clipsal team have been great to deal with from first contact till after installation. The system looks great and works fantastic. The installation team were polite punctual and very professional. I would highly recommended Clipsal Solar for there knowledgeable staff and professional service Show additional informationGreat Service. Excellent installation
The sales/quoting process was very informative and well explained. The installation went very smoothly considering a difficult installation on multi-story house involving the removal of existing redundant system. The installers were very polite and courteous and took the time to explain the agenda for the day at the beginning of the installation. The installation was very neat and all the redundant waste material was cleared from the site. The installer also connected the system to the home network so I am able to monitor the energy production throughout the day - which is very insightful in showing how well the system is currently operating. I'm very happy with the service and installation overall. Show additional informationTruly great experience, fantastic customer service
Ben from DQ was really good to work with, also after the sale was closed. The guys doing the installation were very well behaved, good community. We have rarely experienced such good interaction and service from any tradies, this was truly exceptional.To top it off, the price was competitive, probably second best from the field of quotes we requested. (Actually, we did the ROI calculations based on the system’s estimated production for our location and roof orientations etc. and our family’s estimated day/night consumption pattern, and our new electricity retailer’s tariffs, and DQ’s proposed system and price came out best.)
Highly recommended. Show additional information
I was pleased with my choice of solar installer following your provision of 3 installers in Adelaide. All gave me prompt responses and good prices, but DQ Electrical was not only the best price, but the most informative on how the system works and Don was able to answer the questions that I put to him about when the job could be done and what I could expect to save. He also showed me how to register to monitor the system and turning the Inverter on and off etc. I believe I made a very good choice of provider and would be happy to recommend the company to others.
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Quality advice and service.
Very thorough and polite salesperson, who happily answered many questions before we decided, and who gave us different options. Considerations were discussed regarding our poor weather in winter being in Adelaide Hills. Looked carefully at our property in regard to positioning and shading, letting us know installer would possibly improve on placement, which they did. Installation was worked around roof repointing quite efficiently. Installation team was communicative, polite and efficient and discussed battery and two inverter location options. A very minor repair was required, which the owner personally and promptly communicated to us about. It was very quickly actioned and sorted. We have easily contacted staff who explained the monitoring system. The explanations and efficiency extended to the power network paperwork. We are now waiting on our power provider to upgrade to a smartmeter in the next few days. Show additional informationGreat company
Barry was very positive in helping us to determine the best solution for our requirements but never pushed us into making a quick decision. He explained the plusses and minuses of each option and gave potential financial outcomes for each one to help us determine what really suited us and our budget and not the sales person (not like other vendors !).Communication was very good and installation was on time and incident free with the crew being very professional and friendly, the site was left clean and tidy, they even helped remove birds who had been nesting in our roof. Show additional information
Solar Panel installation
Here is a summary of my experience :The installation team arrived on time
The Team Leader, Reg firstly introduced himself and the process to be followed
The team members were then progressively introduced to me
The installation seemed to run smoothly and efficiently
During the installation the Team Leader always had time to answer any questions and always handled my interruptions well
There was no mess left behind not like some tradesman I’ve used
The installation team all seemed to be “clean cut, approachable young men” something my generation always silently observes
The Team Leader ensured that before he left I was well updated on the next steps.
The whole process ran very well and I wouldn't hesitate recommending DQ Electrical to you Show additional information
Quick service
DQ quickly gave me a quote. I chose them as they are approved retailers and installers by the Clean Energy Council AND had the best price for an inverter replacement. Installer came the next day and was friendly and efficient and easily got the system up and running. I'd recommend DQ! Show additional informationDQ Electrical for Solar 5 Stars
Sales and quote process was relaxed and informative with multiple solutions to meet our requirements. The first of many things that set DQ Electrical apart from their competition was Barry asking 'what do you want from a solar system'. Our needs were assessed before solutions were provided giving us confidence we got a system that suited needs.Barry stripped away technical jargon and spoke in a way that was clear and relatable.
Installation day was no fuss and easy. Damien and his team were on time, courteous, clean, flexible and consultative. The location of the Inverter was discussed on the day, the panel layout was amended when the shade line on our roof was assessed.
At the end of installation Damien walked us through the operation of the Inverter, and ensured the Web Application was set up and working before he left.
Admin support from Lilia was excellent. She kept us informed of progress of the administration, installation etc. She made courtesy calls, not just emails, throughout the process. Show additional information
Great service
Super friendly and accommodating staff, extremely professional from start to finish Show additional informationSuperb team
Fantastic service, came out and sat down with us and went through the quote in detail. The installation was superb. The boys even replaced broken roof tiles while they were up there. All and all these guys are the best at what they do. Highly recommended. Show additional informationSimple Process
Sales and quoting process was very good, unfortunately one company dragged their feet for a week and a half before submitting their quote. Installed is booked in for 23/9, so am unable to comment yet, but will advise if not satisfactory. Customer service so far has been very good. Will advise on this also after installation if not happy. Show additional informationA very happy DQ Electrical solar panel customer.
The sales and quoting process was great and I am happy with the total price.Very pleased with the installation of the solar panels.Friendly and polite young men who explained the process clearly and worked really hard,were punctual and cleared up afterwards.The grid connection has been organised and ready to go once my energy supplier has connected the meter. I’ve even been shown photos of the panels and they look good. All in all very happy with DQ Electrical. Show additional informationOutstanding Performance
We are very happy with the service that we have received from DQ Electrical.Ben (sales) and Reg(installation) made the whole process smooth as per our requirements.
We highly recommend DQ Electrical for your Solar System. Show additional information
Fantastic Service, Very helpful and informative.
From start to finish i was kept informed of the processes, install time was understandable for the time of year coming into the warmer seasons. The install team was very good and helpful, they answered all my questions on the day with no fuss. Will recommend. Show additional informationExcellent sales team and installers
Salesperson was a good fit for us and price competitive. Installers were punctual, tidy, polite and well behaved. A rare combination among any trade of home improvement professionals. Show additional informationGreat service all the way through
Barry from DQ came out and recommended the system we have just had installed, he quantified our requirements clearly and concisely. We obtained 3 quotes, one from Origin and another from an other reparable SA solar company. Origin would only quote a system that insured that they would still be able to send as bill each quarter and the other provider went way out the other side of the ledger, with a system that was over-kill and more expensive. My wife and I found the sales process simple, pressure-free and friendly. Even the new meter installation order was placed prior to installation; full advantage of our new system two days after installation.The team that attended our home were excellent, very happy with the job and the extra service, getting the monitoring setup and tidying up, without being asked, the ground rod earth wire, all-in-all great service. Show additional information
Excellent
They are an established business and provide in house installers, no sub contractors. An important feature IMO. Their solar panels with a very good efficiency and the largest battery on the market, also both have the longest warranties along with service so I am very happy to go with them. Nothing is ever sure, of course. They also incorporated my older solar panels when the others wanted to charge me to remove them.• 1x LG Chem 13.1kWh Li-ion battery (RESU13)
• 1x GoodWe Battery charger (SBP Series GW5000S-BP)
• Black out protection (1x emergency battery backed-up power point)
• Installation
• Wi-Fi Monitoring Show additional information
Professional team
So professional and responsive to any queries before the buying and after the installation. Show additional informationFantastic installation
Very happy with my installation of solar panels and battery Show additional informationgreat service and value for money
on time, quick to respond and follow up, very informative sales person, felt we were being looked after. confident that company will give us post service if needed Show additional informationGreat, friendly and Qualified Installers
Great people to deal with. From taking the quote out to installation, everything was smooth and transparent. Got a call from the office to schedule installation date, I made a request for installation to happen earlier than proposed date and the Lady was more than happy to squeeze my installation. The Director of the Company personally rang myself to confirm the Solar installation and thanked me for the business. The installers came on time and were really friendly, they explained what they would be doing and asked where I would like the inverter to be placed. They confirmed the panel locations and happily honoured my request. They were really professional and efficient. I would highly recommend DQ Electricals for any Electricity and Solar work. Really happy Show additional informationAmazing installer with a great product.
Fantastic from the initial quote through to follow up call to ensure I was happy with the install and product. Extremely professional business with equally professional and experienced employees. Highly recommended. Looking forward to taking advantage of our new top quality system. Show additional informationFantastic Company
What a great company to deal with, from the moment Brian arrived to give as a quote and explained the different panels, the installers and electrician and last but not least the office staff, every one a pleasure to deal with!! Can’t recommend them highly enough, if the system would allow me to give them 10 stars, l would! Show additional informationGreat local installer from go to whoa
DQ Electrical were great throughout the whole process. Brian, the sales person, was knowledgeable and even responded to one of my emails during evening hours. Lilia, in the office, was polite and communicative in setting up appointments and advised me promptly when my electricity provider AGL wouldn't accept the SEG approval at first because of how my property address was set up in their system. On installation day it was unfortunately rainy on and off all day. The installers did their best to get as much done as possible but had to postpone installing half the panels because of the rain. For the second appointment, again it was unfortunately raining on and off by the time the installers arrived at my property because they had been delayed at the previous job. Third time lucky it was. Installation complete and how the inverter worked explained. All installers were very polite and answered any questions I had. Very happy I went with a local business who will be able to provide any after sales service as required. Confident in the job done and would recommend to others. Show additional informationTeflon experience
Punctuality and installation quality made it a teflon experience.Everything taken care of with minimum of fuss.
Very professional crew. Highly recommended. Show additional information
Great Family Owned business
Right from the word go, the Salesperson, (Ben), was professional and forthright. The following day I had a Google Image of how my Panels would sit and the process was underway. I chose this company due to the fact that they are a SA Family owned business. On the day of Installation, the workers were prompt, clean and thorough. Nico (seemingly in charge) showed me right through the process of shutdowns etc and was excellent in setting up the App on my phone so that I could see my Solar in operation via my phone and/or computer. Show additional informationefficient
quoting was informative ,punctual ,friendly.installation efficient,friendly,punctual.customer service - fair. AGL retailer are the annoying hinderance. Show additional information
Thanks very much for the referrals, I was very pleased with the company that I chose.
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Shorter waiting period for installation. An initial problem seen 24 hours post installation and a call to me from installer and sorted same day.
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A job well done
Sales rep Barry was very generous with his time which allowed for full planning discussion on-site at my home, a necessary requirement of mine. The installers were polite, efficient and tidy in installing split panels, apparently superior panels to what had been quoted (I have some shading issues). The grid connection was managed soon after installation so I can monitor performance and several months later the owner of the company repeated the process after I changed internet service provider, a process too complicated for me. This was an extra bonus to a job well done. I am confident I have a quality system with excellent back-up support. Show additional informationProject delivered on time and on budget
Thanks to Don and the team at DQ Electrical our commercial solar installation was delivered on time and on budget. The sales representative (Brian) was very knowledgeable and willing to assist. The quality of DQ Electrical's work is very high and the installation is tidy. Would recommend. Show additional informationWell thought out quality job overall
From the initial quote to final installation and follow up the experience was pleasurableThe installers were very careful to locate the roof panels and the wall units in the most efficient and inconspicuous locations on our new house which was important to us
The system appears to be working as expected we have not had Solar before so the monitoring is all very new to us but great to see the power we are producing rather than sucking from the grid
We would recommend DQ Electrical to anybody looking for a Solar system supplier and installer Show additional information
Top top installers very professional ask me all the questions prior to install. Place solar panels on my roof exactly where I would like them and very neat. Place the inverter in a very nice spot .
Quotation was done by Brian very professional knew what he was talking about and never ever pushed me and always gave me advice prior to purchasing and leaving a deposit.All 3 installers were fantastic they askrd me all the questions prior to starting.
where I would like the panels how the inverter is going to be where the isolators are going to be how the conduits going to be exposed
as a builder myself they were very very good.
Even though they forgot a circuit breaker for my hot water system which is out of the context and a extra.
They still came out to my property which is in the country and completed the job with no effort. Payment was great no pressure thank you very much for your efforts.
Paul, Port Wakefield South Australia. Show additional information
Solar System at home
So smooth with DQ from the point of quote visit to installation.Thorough professional organisation to do business with & will be recommending them to friends & family in future! Show additional information
Quality, knowledge, flexibility, Service
DQ quoted a competitive price for a quality install of top quality hardware on a two story house. They were willing to tailor the system to meet the layout of the roof and the needs of the customer - they didn't just want to install the gear they had already in stock, or install their standard system like some others who quoted. They knew their stuff and didn't spin any bulldust.Install day they were punctual, took their time doing a good job and followed up after the install to make sure everything was setup right and all was going well. Took care of extra details like extending wireless internet access to the inverter and replacing the TV antenna that failed while being moved.
Even though it is winter, am already getting excellent power generation. Would recommend them to anyone for a quality system that will last for years. Would not recommend the guys who installed my neighbour's system in the same week. Show additional information
Great service and installation
I liked the fact that they came home to have a look and then explained everything to me. The system was tailored for my requirements. The installation process was done professionally and they came right on time. All the paperwork was taken care of by my company and my role in contacting the electricity company was clearly outlined. Show additional information
It is interesting to talk to different people about solar. The answers that one gets are even more interesting and differing. I think you should have a rating between 'good' and 'fantastic'. It is hard to rate something on your roof that you can barely see, but I believe our installers did a very good job, clean and tidy, on time, couldn't fault them .
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Very Professional
The sales process was very professional.The installation went well. The installers were well mannered and left workplace in very tidy state.
The customer service was excellent and installer organised grid connection. Show additional information
DQ Electrical had a good range of options & the price was good. Biggest thing for us was that they weren't pushy about the sale & timeframe unlike one of the other quoters who got caught out in lies & the desperation for the sale was extremely off putting (Westside Energy). Thank you DQ Electrical for the fantastic system & service at a great price & thank you Solarquotes for helping to make this process a little easier :)
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Excellent experience.
From the first contact with DQ Electrical and Solar we were impressed. Barry was informative with easy to understand information about DQ Electrical products and prices. The cost of the system we chose, was fair and reasonable when compared to other quotes we had requested. We were kept informed when the system would be installed, the time frame being within our expectations. On installation day two young men Nic and Josh arrived on time. They were exceptional. The day was wet and windy, not ideal for installing a solar system, but they went about their job very professionally. They were very polite, friendly and tidy. Nic could not have been more helpful. He set up everything we needed to monitor the system, also made sure we understood the procedure for the grid connection. He was patient, understanding and just a very pleasant young man. I would certainly recommend DQ Electrical and Solar without hesitation. Show additional informationGreat people to deal with!
Excellent company to deal with in regards to the purchase of equipment through to installation highly recommend. Show additional informationExcellent
Very nice, very clean, very happy with the service from start to finish. Show additional informationSuperb work from first contact to completion of our installation. Highly recommended.
Don and his team at DQ Electrical are exceptionally good at what they do.Before quoting, Don came on site to make a detailed assessment, including giving much thought on how best to get PVs onto the roof of our 4-level apartment building without incurring the huge cost of a crane and street closure.
His thorough planning enabled him to give us a fixed price that met our expectations in terms of quality, performance and cost. His quote arrived promptly.
When we signed off on the project - upgrading our site from 5kW to 21kW - Don ordered a shipment of panels direct from the factory in Korea, ensuring that we install the newest and most powerful technology available for our application (52 x 405w LG panels, with 25-year performance, parts and labour warranty).
DQ Electrical gave us six weeks' notice of a firm appointment date for the start of our installation. A few days prior Don visited the site again with his foreman for a detailed walk-through of the project to ensure everything was in place for an efficient installation when his team of 4 installers commenced work the following week.
The team arrived on time on the appointment date and laboured solidly for four days on our complex and difficult job. It was a pleasure to have them on site; they were courteous, professional and hard-working. Their work is of a very high standard; all cabling is neat and unobtrusive so that the aesthetics of our building are preserved. The panels are placed to make very best use of our available roof-space.
They have connected our inverter to the internet via our building Wi-Fi for convenient remote monitoring. In the unlikely event of a system failure, they and we will receive an immediate alert so that it can be rectified promptly to minimise downtime on power generation.
Don's thorough preparation has meant that - despite the complexity of our project (5 strings connected to 3-phase power) and the height of our building - there were no hidden gotchas and no contract price variations.
It's been a rare pleasure to work with a contractor who is so skilled, thorough and personable. Highly recommended. Show additional information
Very easy process.
We found DQ Electric very helpful and easy to deal with, from Barry the Solar Adviser who came out and explained everything to us, to the office staff. We received emails informing us of the process involving installation, etc. The installers were professional, informative, worked tirelessly from the moment they arrived to the time they left, plus everything was left tidy after they left. Show additional information
