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DQ Electrical Pty Ltd Reviews

Based on 55 reviews

  • 5 star 29
  • 4 star 26
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.55
  • System Quality
    4.76
  • Customer Service
    4.89
  • Installation
    4.91

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About DQ Electrical Pty Ltd, Solar Installers

DQ Electrical Pty Ltd is a Solar Power Installation company based in Gepps Cross and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

DQ Electrical Pty Ltd Solar Reviews

Supplier provided informative technical recommendation and was happy to adjust quote and system until we found the perfect installation for my needs. Show additional information
Big thanks to both Don and his professional team of solar installers who today completed a 10kw 3 phase solar instal using LG neon panels on my 45 degree pitched roof that a rival solar company said could not be done!! Great to have such a professional team on the job. DQ solar use the best quality LG panels on the market which also carry the best and most comprehensive warranty currently available, which for my instal was a high priority. Looking forward to 25 years of cheap power and peace of mind. I highly recommed DQ solar if you are after a quality solar system installed by a professional team who take pride in their work. Great job by everyone at DQ solar Show additional information
From my first contact with D Q Electrical I was impressed, with their Professional and knowledge in the industry.
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers.
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An absolute pleasure to deal with this company. From the start with Brian the salesman through to the ladies in the office and on to the 2 great guys Reg and Josh that did the installation also Don the owner, nothing but professionalism, helpfulness and time for their customer. Brian was full of information and answered all questions put to him and helped work out what I needed. Don upgraded to better panels at no extra charge when quoted panels were out of stock. Reg and Josh showed up on time and did an amazing job, completed install of 22 panel system on a 2 storey house and set up monitoring and handover in a little over half a day. Left the site spotless to boot, AMAZING ! Great local company that value their customers. Installers are all in house and there is an office I can go to where real people work and I can talk face to face, which gives me confidence that they will be around for a long time to come. Extremely happy that Solar Quotes put me onto this company because I would have never found them myself so THANK YOU Solar Quotes.
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer.
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The service and installation has been professional and completed with the greatest of care. Nick and his team worked together in a most friendly and proficient way, highlighting the installation and procedure in a clear and understandable manner. All questions were answered and dealt with to our satisfaction. We feel comfortable in recommending DQ Electrical when considering solar installation. Show additional information
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Fantastic service couldn't ask for better Show additional information
I had an initial problem with the installation date, but we are in a country area and after a little discussion the date they gave was the date they installed the system. The team where very professional and very informative. Happy to recommend them, as for the equipment it seems to be of good quality and is working well. Show additional information
Arrived on time, pleasant, efficient and knowledgeable workmen, nothing was too much trouble even though weather was not the best, listened to my requirements throughout, they really were the old fashioned service with a smile. A really big thank you to the whole team, I would strongly recommend this company from sales through to the final handover when they set up all of the computer and smart phone monitoring for me. Well done DQ !! Show additional information
Professional company easy to contact and deal with. South Australian company , installers had attention to detail and easy to approach . Took the time to setup app and explain how it all works . Very happy so far with the process , would recommend to others Show additional information
Don and his team are very professional throughout the installation and offered best deal to me which really appreciated. His electricians also did other electrical works for my new house. Already get Don to arrange new solar system for my parent new house. Highly recommended Don from DQ Electrical to my families and friends. Thank you again, Greg Show additional information
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I had a wonderful experience with this supplier and the installer. Pleasant to deal with all around. Would recommend Show additional information
DQ were very professional from quote to install - Great feedback from their team to any questions. Show additional information
The installers from DQ were prompt, discussed the install with us and were thorough in their cleanup. They even followed up with SA Power for us which was appreciated and will come out again to fix a part of our switchboard that wasn't part of the install, but would benefit from repair.
A couple of great guys who obviously take pride in what they do which obviously says alot about the company. My wife and I have no hesitation in recommending DQ Solar and Electrical to anyone looking at a quality Solar install from a quality solar company.
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Reg and the boys were great. Friendly, respectful, and even at the end of a long day Reg took substantial time out to explain the workings of the system. Very happy to endorse them. Show additional information
System recently installed and awaiting meter to be upgraded however I found Don and his team to be very professional and no oversell especially from their salesperson Barry

I had the DQ team do some additional electrical and data work and the above still held true

Definitely will go back to DQ for any new work required in the future
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I haven't had my solar system installed yet, but dealing with Don from DQ Electrical has been really good so far. He is very informative and professional, I had a lot of questions and he answered all of them and never got tired of me asking them. He invited me to his workshop and showed me all the components that they will use during installation and I liked it a lot, because it is important to me to know what I will be getting. So I am looking forward towards the day when the system will be installed and I've got a feeling that I will be a very happy customer. And one more thing thank you Solar Quotes for putting me in touch with DQ Electrical and providing me with lots and lots of very useful information. Show additional information
DQ Electrical went above and beyond. They even managed to coordinate installation with our neighbor to help save costs (given our houses are 3 story). The team were amazing and we even had them replace all our lights to improve efficiency, as they specialise in both solar and general electrical. From the sales process to installation we can't fault them. Well done to the entire team! We will be recommending you ???? Show additional information
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The whole DQ Electrical Team are all very professional from the sales staff and administration through to the installers. We were kept informed of the process and progress all the time over the past six to seven months by the DQ Electrical Team, as we decided when we would go ahead with the most appropriate solar system for our requirements and when to install our system. Thank you. Rob & Michele Show additional information
Was taken through the workings of the unit in an easy to understand manner, Don and his his team of installers where professionals and the whole job looked great. Show additional information
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I was very happy with the service from DQ electrical. They gave me quotes on different panels and inverter options. Before i made my final decision they showed me the LG panels in their warehouse and explained the benefits of them and the enphase mini inverters.
Our system is in and we are now still waiting for our new meter from Origin.
One of the other companies only did a quote by email and would not come out to have a look at out situation and discuss it. Not good customer service. They didn't quote exactly what i wanted. So because of "lack of service" i didn't even look at them as a contender.

Robin.
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Don, Brian & the team had expert knowledge on Solar and Battery systems that enabled me to go ahead with confidence that I was getting a great system that would perform at a high level over the long term. The DQ Electrical team from Jayne in accounts to Reg doing the installation were fantastic with their friendliness and communication keeping me up to date throughout the entire process. They even sourced a green loan facility with a low interest rate. I would highly recommend DQ Electrical to anyone thinking about installing a solar system.
Cheers
Tim
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DQ electrical provided me a good solar system at a good price.
Service was great with ongoing communication and education re product as well as having good installers who take care. Thank you to the team at DQ electrical.
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DQ Electrical provided us with nothing but outstanding professionalism, incredible products and work that everyone involved took a lot of pride in doing.
We shopped around and they could not be beaten on price.
We would recommend DQ Electrical for any Electrical needs and we will be using them again very soon to rewire our house and install further products.
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Jayne the Secretary and all the staff have been extremely helpful, very patient and polite. Giving me extra time for my administration needs Show additional information
Friends referred us & we are so pleased we chose DQ Electrical. SA business (no interstate affiliated Company) a fantastic install team (their own Electricians, not hired contractors) Niko, Regi, Josh & Ben were friendly & professional- did a great job all round. Professional service from start to end. Can’t fault this company, Show additional information
We received quotes from 3 suppliers before making the decision to go with DQ Electrical. Don was fantastic to deal with and was never pushy or impatient with the questions I asked or the time it took us to make our final decision. We were installing a very large system with 40 panels needing to be fitted to our roof and a large financial investment. The whole process was made simple by Don and his team and everyone was lovely to deal with. When we arrived at the property late on the first day of the install one of the young guys was just about to leave, but stopped and was so excited to show us what they had got completed that day and how awesome it was looking on the roof. It was such a refreshing change to see a young man who is obviously very passionate about what he does and proud of his workmanship. The layout on the roof is amazing and not an eyesore at all which a lot of installs can be. The install was completed last Friday afternoon and when I rang my energy provider yesterday morning (Monday) they were already registering power going back into the grid. Very impressed with the whole process from start to finish and would have absolutely no hesitation in recommending Don and his team to anyone looking to install a solar system in the Adelaide region. Thank you to the DQ Electrical team for an excellent job! Show additional information
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Great to deal with very professional and knowledgeable Show additional information
I was very pleased all round will service from this company. Planning was thorough and I was listened to when I expressed my thoughts. The installers worked hard all day and were very polite and spent time with explanations at the end of a long hard day. Pricing was excellent and I have confidence that I can contact the company to get assistance should I ever need to. I am a very happy customer, will be even happier when the electricity provider connects my panels up. ???? Show additional information
Everyone was polite and efficient. I have already recommended them too friends. Show additional information
Installation was quick and efficient. The Inverter shows that we are generating well and avoiding CO2 emissions
But, the final proof, as to its suitablity to our needs, will be when we receive our electricity account.
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I have got around 6-7 quotes of the same system and finally I decide to select DQ electrical with the following reasons:
Price: not much cheaper than others but competitive.
Sales person and customer services: Barry was friendly and provided detailed information in professional manner, especially not being pushy and very patient when dealing with all my difficult queries.
Installation team: arrived on time, very professional, friendly, tidy and informative. He ( I forget name) explained clearly in detail how the system would work and how to control the inverter performance on the webstie.
After sales services: this is main point I have worried about when making a selection between all the installers. I found DQ electrical main business is not only Solar power but also Electrical services from domestic to commercial and industrial areas. They have their own electricians to install the system and of course they are accountable for what have done to maintain and improve their business.
My system was installed on 5 July and I am still waiting for my new meter installed by SA Power Network but I feel confident to recommend DQ Electrical to my son’s place which the appointment is made tomorrow ( 12 July)
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DQ Electrical provided a very competitive price for the sized system I was after.
They were able to install it earlier than expected also as there had been a cancellation. Overall I was impressed by the service I received from this company & wouldn’t hesitate to recommend them to others.
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From the initial contact with Barry to the prompt attention to our questions by Don after installation, DQ Electrical have been amazing. Friendly, knowledgeable, easy to communicate with and very amenable to questions, even if some were probable very basic to them. The installation went smoothly and was carried out primarily by Ben and Reg who were great young guys that scampered over our two-storey roof like busy squirrels. They were efficient, tidy and very respectful. Thanks for a job well done guys.
I can highly recommend DQ Electrical to anyone thinking of going solar. They provide an excellent service with quality products at a fair price.
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Friendly, Professional, Neat, Tidy & Quality service. Gave us & explained options without the hard sell. Always returned phone calls & made the process easy. Wouldn't hesitate to recommend this company!!! Show additional information
From the initial phone contact through to the follow up emails after installation every aspect of our dealings with this company has been A1.
Arrived in time for the appointments.
Sent email quotes and all other information requested in a timely fashion.
Sound knowledge base of system and the variables in different quality panels.
Assisted us with an informed decision after careful consultation and calculations of current usage.
Supplied visual images of where solar panels could be placed and gave consideration to the street view.
Installation team was on time!
They were all professional, courteous, polite and cleaned up all the install mess.
Explained patiently how the system would work.
Informed us about all the approval process and new meter install with our energy supplier.
All in all a pleasant experience from start to finish.
Thank you!
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We were very pleased with our installation from the beginning. Options clearly explained and decisions made with understanding.
Installation went well. Workers were polite and capable, did a great job with no mess left.
Only 2+ weeks between installation & switching on the solar system (21/6/18)
Very pleased we chose DQ Electrical
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We were impressed by the information we received from Barry at the meeting. I was unaware of how many systems were on the market & the variations in quality of performance. These systems were explained by data results. The inverters were numerous as well making decisions a bit more complicated than we initially thought.

The positioning of the panels was our concern as it was not ideal North South. After looking at scenarios there did not seem to be a huge loss in performance as I had been told.
Because of the timing (winter) I would not expect 100% but the readings are above average. So I am happy. The rating has been given on this basis.
The installation was very good & professional.
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The service was outstanding, fast efficient and clean.
Recommend 5 star +
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I Had DQ Electrical install my 5kw solar system And from the beginning of the process to the end, every team member where extremely professional, informative and provided a high level of workmanship. Barry the salesman was not pushy he explained everything clearly to me, as well as the install team, lead by Ben and Regi whom kept me informed throughout the day. Once job was complete, the team had left my house immaculate. Show additional information
Brian from the sales team was time efficient, concise and explained everything in detail. The follow up with questions was excellent.
The team that arrived for the installation included 4 very professional tradesmen, including, Nick, Ben,’Stretch’ and another excellent tradesmen , whose name I have forgot. Apologies!
They were time efficient, excellent communicators, tidy and more than willing to explain things to a novice.
Thank you so much to all the team at D& Q Electrical, including Jane in the admin team for all the arranging.
We will certainly recommend your company to family and friends.
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