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DQ Electrical Pty Ltd Reviews

Based on 66 reviews

  • 5 star 34
  • 4 star 32
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.55
  • System Quality
    4.75
  • Customer Service
    4.89
  • Installation
    4.91

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About DQ Electrical Pty Ltd, Solar Installers

DQ Electrical Pty Ltd is a Solar Power Installation company based in Gepps Cross and serves SA. Here are their reviews as submitted by visitors to SolarQuotes

DQ Electrical Pty Ltd Solar Reviews

Only company that sent a salesman to inspect site. Installation team worked hard, problems solved a couple of issues within minutes of getting to site and made a great job of the ipoaitionig and mounting of all equipment. They even impressed with cleaning up skills Show additional information
Prompt, friendly and professional. Gave me a lot of confidence in their capability and standards and that my interests were paramount. Installers especially capable and personal.
Thoroughly recommend.
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Really excited about this purchase. The rep came to our home and sat and explained the system and answered all of our concerns as we were not certain what we needed. They kept in close contact right through the 4 week waiting time and just today on the date agreed to we had the nicest couple of gentlemen come and install the system. Friendly, happy to show us the operation and explain all as to how it worked. The best customer service I have seen from tradesmen ever. This was 5 star service and treatment from this company from the first phone call to today and I highly recommend them to anyone unsure as we were. They have never bombarded us with daily or even weekly advertising and cheap offers and gave us a good well made and proven system with no hidden extras. Now to see how long it takes Origin to effect the meter, doubt that they are as efficient. Show additional information
Great customer service
Product installation as done with great detail and care.
Excellent job
Great value / quality for the money spent. After chasing up 8 quotes.

The team knew there stuff and were very helpful, even after the job was done.
Would recommend to others.
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Great Experience
Would not hesitate to recommend Don and his team all very professional.
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A great company to deal with. The installers Reg and Josh did a fantastic job and left the site spotless. Reg spent time running through the system to ensure the monitoring was set up and working. I went with DQ Electrical as they are an electrical company and even though they did not have the cheapest system they offered a good quality system at a very reasonable price. I have been impressed with the performance output of the system in the initial few days after installation. I would thoroughly recommend DQ Electrical. Show additional information
I rarely say anything this good about a company, but they really were this good. Show additional information
Installed on time in difficult circumstances-power outage and unkind weather.
Friendly and efficient-cleaned up work area.
It is possible to get cheaper quotes for inferior materials and installation but I much prefer a reputable company who can give you confidence that the process will be worry free.I recommend this company.
Just need the smart meter installed by the electricity supplier which is taking longer than expected!
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After my son used Don from DQ Electrical installed solar system for his new house. I just listened to the recommendation used Don to install solar system for my new house too. Highly recorded Don and his team. Keep up the great work! Thanks Show additional information
Don explained all information about solar panels and inverter and upgraded to better solar panels when it was out of stock. Installation was very professional and left all area clean.
Thank you so much for your great job.

I strongly recommend DQ Electrical.
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Supplier provided informative technical recommendation and was happy to adjust quote and system until we found the perfect installation for my needs. Show additional information
Big thanks to both Don and his professional team of solar installers who today completed a 10kw 3 phase solar instal using LG neon panels on my 45 degree pitched roof that a rival solar company said could not be done!! Great to have such a professional team on the job. DQ solar use the best quality LG panels on the market which also carry the best and most comprehensive warranty currently available, which for my instal was a high priority. Looking forward to 25 years of cheap power and peace of mind. I highly recommed DQ solar if you are after a quality solar system installed by a professional team who take pride in their work. Great job by everyone at DQ solar Show additional information
From my first contact with D Q Electrical I was impressed, with their Professional and knowledge in the industry.
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers.
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An absolute pleasure to deal with this company. From the start with Brian the salesman through to the ladies in the office and on to the 2 great guys Reg and Josh that did the installation also Don the owner, nothing but professionalism, helpfulness and time for their customer. Brian was full of information and answered all questions put to him and helped work out what I needed. Don upgraded to better panels at no extra charge when quoted panels were out of stock. Reg and Josh showed up on time and did an amazing job, completed install of 22 panel system on a 2 storey house and set up monitoring and handover in a little over half a day. Left the site spotless to boot, AMAZING ! Great local company that value their customers. Installers are all in house and there is an office I can go to where real people work and I can talk face to face, which gives me confidence that they will be around for a long time to come. Extremely happy that Solar Quotes put me onto this company because I would have never found them myself so THANK YOU Solar Quotes.
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer.
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The service and installation has been professional and completed with the greatest of care. Nick and his team worked together in a most friendly and proficient way, highlighting the installation and procedure in a clear and understandable manner. All questions were answered and dealt with to our satisfaction. We feel comfortable in recommending DQ Electrical when considering solar installation. Show additional information
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Fantastic service couldn't ask for better Show additional information
I had an initial problem with the installation date, but we are in a country area and after a little discussion the date they gave was the date they installed the system. The team where very professional and very informative. Happy to recommend them, as for the equipment it seems to be of good quality and is working well. Show additional information
Arrived on time, pleasant, efficient and knowledgeable workmen, nothing was too much trouble even though weather was not the best, listened to my requirements throughout, they really were the old fashioned service with a smile. A really big thank you to the whole team, I would strongly recommend this company from sales through to the final handover when they set up all of the computer and smart phone monitoring for me. Well done DQ !! Show additional information
Professional company easy to contact and deal with. South Australian company , installers had attention to detail and easy to approach . Took the time to setup app and explain how it all works . Very happy so far with the process , would recommend to others Show additional information
Don and his team are very professional throughout the installation and offered best deal to me which really appreciated. His electricians also did other electrical works for my new house. Already get Don to arrange new solar system for my parent new house. Highly recommended Don from DQ Electrical to my families and friends. Thank you again, Greg Show additional information
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I had a wonderful experience with this supplier and the installer. Pleasant to deal with all around. Would recommend Show additional information
DQ were very professional from quote to install - Great feedback from their team to any questions. Show additional information
The installers from DQ were prompt, discussed the install with us and were thorough in their cleanup. They even followed up with SA Power for us which was appreciated and will come out again to fix a part of our switchboard that wasn't part of the install, but would benefit from repair.
A couple of great guys who obviously take pride in what they do which obviously says alot about the company. My wife and I have no hesitation in recommending DQ Solar and Electrical to anyone looking at a quality Solar install from a quality solar company.
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Reg and the boys were great. Friendly, respectful, and even at the end of a long day Reg took substantial time out to explain the workings of the system. Very happy to endorse them. Show additional information
System recently installed and awaiting meter to be upgraded however I found Don and his team to be very professional and no oversell especially from their salesperson Barry

I had the DQ team do some additional electrical and data work and the above still held true

Definitely will go back to DQ for any new work required in the future
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I haven't had my solar system installed yet, but dealing with Don from DQ Electrical has been really good so far. He is very informative and professional, I had a lot of questions and he answered all of them and never got tired of me asking them. He invited me to his workshop and showed me all the components that they will use during installation and I liked it a lot, because it is important to me to know what I will be getting. So I am looking forward towards the day when the system will be installed and I've got a feeling that I will be a very happy customer. And one more thing thank you Solar Quotes for putting me in touch with DQ Electrical and providing me with lots and lots of very useful information. Show additional information
DQ Electrical went above and beyond. They even managed to coordinate installation with our neighbor to help save costs (given our houses are 3 story). The team were amazing and we even had them replace all our lights to improve efficiency, as they specialise in both solar and general electrical. From the sales process to installation we can't fault them. Well done to the entire team! We will be recommending you ???? Show additional information
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The whole DQ Electrical Team are all very professional from the sales staff and administration through to the installers. We were kept informed of the process and progress all the time over the past six to seven months by the DQ Electrical Team, as we decided when we would go ahead with the most appropriate solar system for our requirements and when to install our system. Thank you. Rob & Michele Show additional information
Was taken through the workings of the unit in an easy to understand manner, Don and his his team of installers where professionals and the whole job looked great. Show additional information
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I was very happy with the service from DQ electrical. They gave me quotes on different panels and inverter options. Before i made my final decision they showed me the LG panels in their warehouse and explained the benefits of them and the enphase mini inverters.
Our system is in and we are now still waiting for our new meter from Origin.
One of the other companies only did a quote by email and would not come out to have a look at out situation and discuss it. Not good customer service. They didn't quote exactly what i wanted. So because of "lack of service" i didn't even look at them as a contender.

Robin.
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Don, Brian & the team had expert knowledge on Solar and Battery systems that enabled me to go ahead with confidence that I was getting a great system that would perform at a high level over the long term. The DQ Electrical team from Jayne in accounts to Reg doing the installation were fantastic with their friendliness and communication keeping me up to date throughout the entire process. They even sourced a green loan facility with a low interest rate. I would highly recommend DQ Electrical to anyone thinking about installing a solar system.
Cheers
Tim
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DQ electrical provided me a good solar system at a good price.
Service was great with ongoing communication and education re product as well as having good installers who take care. Thank you to the team at DQ electrical.
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DQ Electrical provided us with nothing but outstanding professionalism, incredible products and work that everyone involved took a lot of pride in doing.
We shopped around and they could not be beaten on price.
We would recommend DQ Electrical for any Electrical needs and we will be using them again very soon to rewire our house and install further products.
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Jayne the Secretary and all the staff have been extremely helpful, very patient and polite. Giving me extra time for my administration needs Show additional information
Friends referred us & we are so pleased we chose DQ Electrical. SA business (no interstate affiliated Company) a fantastic install team (their own Electricians, not hired contractors) Niko, Regi, Josh & Ben were friendly & professional- did a great job all round. Professional service from start to end. Can’t fault this company, Show additional information
We received quotes from 3 suppliers before making the decision to go with DQ Electrical. Don was fantastic to deal with and was never pushy or impatient with the questions I asked or the time it took us to make our final decision. We were installing a very large system with 40 panels needing to be fitted to our roof and a large financial investment. The whole process was made simple by Don and his team and everyone was lovely to deal with. When we arrived at the property late on the first day of the install one of the young guys was just about to leave, but stopped and was so excited to show us what they had got completed that day and how awesome it was looking on the roof. It was such a refreshing change to see a young man who is obviously very passionate about what he does and proud of his workmanship. The layout on the roof is amazing and not an eyesore at all which a lot of installs can be. The install was completed last Friday afternoon and when I rang my energy provider yesterday morning (Monday) they were already registering power going back into the grid. Very impressed with the whole process from start to finish and would have absolutely no hesitation in recommending Don and his team to anyone looking to install a solar system in the Adelaide region. Thank you to the DQ Electrical team for an excellent job! Show additional information
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Great to deal with very professional and knowledgeable Show additional information
I was very pleased all round will service from this company. Planning was thorough and I was listened to when I expressed my thoughts. The installers worked hard all day and were very polite and spent time with explanations at the end of a long hard day. Pricing was excellent and I have confidence that I can contact the company to get assistance should I ever need to. I am a very happy customer, will be even happier when the electricity provider connects my panels up. ???? Show additional information
Everyone was polite and efficient. I have already recommended them too friends. Show additional information
Installation was quick and efficient. The Inverter shows that we are generating well and avoiding CO2 emissions
But, the final proof, as to its suitablity to our needs, will be when we receive our electricity account.
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