DQ Electrical Pty Ltd Reviews
4.8
Leave a review Based on 314 ratings Aus Ranking
- 5 star 217
- 4 star 94
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.73
- System Quality 4.84
- Customer Service 4.88
- Installation 4.90
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At DQ Electrical, we specialise in renewable energy technologies. We work with home and business owners across Adelaide to tackle one of their biggest problems – a growing electricity bill and, instead, generating their own energy.
Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.
We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.
Organise a free measure and quote with us today. Determine whether solar power is for you.
Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.
DQ Electrical Pty Ltd Solar Reviews
Premium Quality, Exceptional Service and Great Value
I was looking for a solar installation that would maximise the use of our available roof space at the right price point. Not all of the installers I approached understood that, but Ben from DQ Electrical did, quoting installation of a panel that was shortly to become available in Australia that would be the perfect fit for our roof. Their quotes are professionally laid out, easy to read with all the details and concept plans so you know exactly what you are getting upfront.Ben was very professional, and on the site visit to confirm the details, he suggested a change to the location of the second array that would vastly improve the aesthetics of the installation with minimal impact on performance.
The installers were prompt and friendly, answered all my questions, and were very professional in their manner.
Our installation did suffer some delays outside the control of DQ Electrical (due to the SA 3-day Covid lockdown), which delayed the arrival of the panels and necessitated an additional half day to complete the install. The admin staff kept me informed throughout and the install team worked a Sunday to make sure our delay was minimal.
In the future, we intend to connect a battery to our 7.7kW installation and it will be an easy decision where we will go to complete that upgrade. We are very happy with the quality of DQ Electrical's work, and would highly recommend them. Show additional information
Great Service and Install
Great communication throughout the process and easy no fuss installation. Show additional informationSuperior service
Right from the start I was well looked after. The response was quick and the communication excellent. Ben very clearly explained the solar process and quoted on a system that was suitable for our home with clear information and honest advice. The information I was sent explained everything in simple terms so made it easy to select the right system.The installers arrived on time and were all very professional and friendly. They happily answered all my questions amd left the premises clean and tidy
At the end of the install they explained how the system worked and made sure I could access all the information about my inverter straight away.
I could not be more happier with the professional and friendly service I received not just from the sales team but also from the admin team and installers and I would gladly recommend DQ Electrical especially to those who may be confused about the mechanics of choosing the right solar system for them.
I would happily recommend them to anyone looking for solar In Adelaide. Show additional information
Ben and team are top tier professionals
Ben and Lilia ensured that the service was attentive and personalised from start to finish.The DQ designer knew exactly what I wanted without me having to tell them.
Ben recommended I delay consideration of storage until the Solar Analytics has at least a year's worth of usage data. I couldn't believe how fast he diagnosed and solved potential issues in his head just from a photograph, months before the install day.
When my preferred brand wasn't shipped in time for install day, DQ upgraded me at no extra cost.
The installation itself started early and went off without a hitch. Show additional information
No More Power Bills
System installed about a month after quote 6.6kw system installed in four hours very happy with whole process can see via app how much power panels are making would recommend Show additional informationDon the owner is very helpful and knowledgeable with regards to way he advised us about our solar, his staff are very friendly and exacting at their installation they always maintained cleanliness.
Don and his staff helped us with every aspect of the design and pricing of the system, very happy with the system. Show additional informationA Great Experience.
A great company to work with, very reactive and approachable. The process from quote to to installation was very professional and tailored to meet our needs.The installation team were prompt and not intrusive at all.
The site was left clean and the after sales contact has been great. I would be very happy to recommend this company at any time. Show additional information
Premium Quality Solar Installation
To all the staff at DQ Electrical thank you for our install of the new solar and battery system at our family home in Athelstone your professionalism is Commendable and First Class.From the initial consultation with Ben to the finshed installation & commissioning by Minh and the workers, the follow up call from main office was all first class service.
The install was without any glitches whatsoever along with all the paperwork and certifications, the workers were tidy in appearance, polite and punctual.
Keep up the good work and I can truly recommend to anyone DQ Elecrtical for any solar needs.
Kind regards
Ralph & Annette Scalzi Show additional information
First class and Professional work.
A BIG thank you to all the staff at DQ Electrical for a job well done, from the quoting and explaining the process by Matthew the sales man who came out to my house, Lilia and office staff who organised all the paper work with SAPN and my energy retailer and for the new meter to be installed i did not have to do anything, and the hard workers Nick, Josh & James who did the installation and commissioning, they explained every thing to me and cleaned up before they left,no wire or cable ties left on the ground or any other rubbish.i thought it would be 6 to 8 weeks from start to finish as i heard from others, but it took only 3 weeks from when i paid my deposit.
Thank you all, Well Done 10/10 Show additional information
Prompt, professional and polite
DQ Electrical were fantastic. They went over and above expectations, helping me source replacement roof tiles that were discontinued was a very helpful bonus. The installers were all very personable and took care to introduce themselves and all were professional and respectful.The process was explained in a way that I could understand and they made sure to walk me through every step. I’m confident that follow up service will be just as professional. All staff from reception right through to the final step were fantastic and I recommended DQ Electrical highly. Show additional information
Highly recommend!
After receiving a great recommendation from one of DQ’s previous customers, our choice was made easy. We could have gone with a cheaper system from another company but DQ’s service and quality of products are the best. Staff are lovely and very easy to deal with, communication throughout the process was excellent and the boys that installed the system were professional and so lovely to have at our home. Thanks again! Show additional informationVery Happy
Can't give enough praise to DQ Electrical for my installation of my solar battery. From the receptionist Maddie to Ben who sold me the battery and the installers, great service, quality of the job was exceptional, quick and professional. Thank you DQ. Highly recommended. Show additional informationFantastic company to deal with A+++ from start to finish
Great company to deal with staff very professional and excellent work it is a night mare when trying to find theright company i had spoken to a number of other installers but DQ Electrical took the time to explain the product
and what would best suit our needs. Wonderful to deal with this company should be the bench mark for solar
installations. We are looking to install a battery in the future and DQ will be doing the work for us.
Excellent company
Kind Regards
Michael & Jody Show additional information
Highly recommend!
We initially made contact with DQ Electrical about 6 months prior to installation, though we had to put our Solar on hold due to other pending commitments. On our second contact they were more than happy to put to together two separate quotes for different system sizes and even notified us of the additional rebate from the government, without being pushy to sign a contract. Ben was very helpful with all of our questions, friendly and we felt he was committed to getting us the right system for our needs.On installation day the team arrived on time, were polite and friendly. There was a slight mishap in one of the connections but they stayed back to ensure everything was completed and working correctly, they even put zip ties on our tv antenna and installed our 'Owl' deterrent to keep the birds off the roof! (awesome because it meant neither one of us had to get on the roof).
The following day I was trying to turn on the inverter with no success, I called DQ Electrical and they talked me through step by step to ensure we could start producing solar straight away.
Honestly, I couldn't recommend them enough! Their service was fantastic, I didn't feel pressured to pick one system over another and they were super patient with all my questions. Don't go anywhere else! Show additional information
Good installation
Quotes and all correspondence with the company was efficient and prompt, installers arrived on time on the day appointed and completed the installation in an efficient manner. All the necessary paperwork was done by the installer together with the liaison with the electricity and meter suppliers. All in all a good company to work with. Show additional informationGood Installation
Excellent in producing a quote on a portal which showed the panels laid out on our roof with additional tabs to click on to show specs of the panels and inverters. There was constant communication and follow ups.We decided to go for the 370 watt Trina Panels and Enphase micro inverters as we have varied shading from trees on our property. The price was very reasonable compared to other companies.
It was a lengthy install (2 days) but to be fair, our ceiling with sisalation and large aircon ducts would have been a nightmare to work in. There were a few minor hiccups but were sorted out promptly.
The installers were friendly and easy to get along with and cleaned up after themselves.
In saying that all staff, admin, sales and installers were friendly and helpful.
The office sorted out all the paper work in regards to organizing a smart meter to be installed by SA Power.
Overall I would certainly recommend this company for a solar installation. Show additional information
Brilliant battery advice followed by expert installation
In 2019 we first worked with DQ Electrical for the upgrade of our 4th floor rooftop PVs from 5kW to 21kW, a project that they planned cleverly and carefully, and then carried out with great professionalism. So when we started considering adding battery storage in early 2020, it was a no-brainer to work with DQ again, sorting out the best option technically and financially. They secured the maximum $6k SA Government subsidy for us and then installed the Tesla Powerwall 2. Our apartment building houses 13 apartments, so our switchboard wiring is complex. It was a huge relief to know that DQ’s installer Minh had the expertise and patience to successfully rewire selected circuits onto the Tesla Gateway for backup purposes. The installation has been a huge success. The Tesla App monitoring is now giving us many hours of nerdy satisfaction, and is showing us much-needed time-based detail of our energy use in the building. Thank you DQ Electrical for brilliant advice and execution. Show additional informationExcellent service from friendly professional staff.
Everyone I dealt with from DQ Electrical was friendly and professional.Don listened to what I wanted and provided me a very competitive quote.
The installers that attended on the day where professional and courteous and left the site clean and tidy.
The installation was completed efficiently, looks great and it all worked with no issues.
I would recommend them with no hesitation to anyone requiring a solar install. Show additional information
Excellent from the start to the finish
The team was very helpful from the start to the finish. Ben provided me with a couple of quotes. Ben explained everything to me and he made it easy for me to understand. Troy and his installation team were efficient and clean and tidy. After the installation Troy gave us all the information I needed to download the app. I would highly recommend DQElectrical. Show additional informationGood works by DQ
We went with DQ after Don took the time to share his considerable expertise, checked our situation then ticked all the technical boxes by providing a value solution. He worked through all the options including the expensive ones, before arriving at a value 'sweet spot' for our circumstances.The DQ installers worked well, through intermittent showers and awful weather to complete the install in the day. The install wasn't entirely issue-free but the tech's worked through these until resolved.
DQ organised the grid connection. DQ staff were at all times polite, punctual, helpful and professional. Overall I was very happy we chose DQ as our solar provider. Show additional information
Very Satisfied
Very price competitive. Prompt service with good communication. Happy staff and efficient and professional installment. Show additional informationProfessional & respectfull installers with a quality midrange system.
A factual & thorough sales process. All my questions were answered clearly.Installation occurred on time and were very informative and professional.
A detailed instruction was given on how to operate the system.
Extremely happy with the service, right through the sales, office assistance and installation. Show additional information
Happy customer, install could have been neater
Quotes where prompt and informativeOffered other options when being indecisive
They arrived on time and install went ok, was disappointed but the cabling around the inverter and that they drilled above inverter after install. This dust was left on top and throughout the heat sink. Show additional information
Completely satisfying experience
DQ Electrical was very professional in every aspect of this installation. The components they offered are first class and the performance exceeds my expectations. The entire process from quotation through to the certificate of completion was carried out like clockwork and made it very easy for us. I am very impressed with Dons team and I don’t hesitate to recommend them for your installation. Show additional informationExcellent SA Family company
In these times we love to support local family owned companies. The service has been exceptional, from start to finish. Even installed 3 weeks earlier than expected, as they had a cancellation. Would definitely recommend Show additional informationExcellent service quick and professional install.
Quote was returned within the first day, all questions were answered quickly and accurately. All paperwork required was handled by DQ Electrical we just needed to sit back and relax. The Install was ahead of schedule, very professional happy install team that answered any questions we had. All rubbish removed and they spent whatever time was needed to properly explain the operation of the system. I will be recommending DQ Electrical to my friends. Show additional informationGreat service and professionalism from start to finish. Cannot thank them enough.
From the time I spoke to Ben about a quote I was at ease with the service and honest opinion I was provided.Also knowing the company I purchased the system from were the same people who would install the unit was great.On install day I was advised of each step and what the installers were doing and asked for my acceptance before each step of work commenced. This assurance made it easy to know both customer and company were on the same page.
Workmanship was A1 and the team worked in harmony.
Work sight was left absolutely clean once completed Show additional information
well done DQ team.
fantastic works. could not ask for more! panels and inverter working very well. Show additional informationBetter quoted system than other installers offered for a similar price / installed as promised - no issues - overall good experience.
Sales person and their office was very helpful and polite - couldn't do enough to help.The installation guys were great - on time / polite / knowledgeable and very helpful
Only waiting on the fitting of the smart meter by Origin which they have already organised for us - great. Show additional information
Clean, Professional and Super Company
I want to thank everyone from DQ electrical team from the installers to the customer teams members and particuarly Don the owner for the process of installing solar into our home. The members who we have dealt with are professional, knowledgable, cretaive and above down to earth due to their family roots. I highly recommend DQ eletrical to anyone looking for a mixture of excellent customer service and price. Show additional informationProfessional good quality service
Excellent service and fast installation, on time great communication and friendly professional staff. Show additional informationWonderful customer service!
Great communication from beginning to end. Professional, friendly and efficient. Show additional informationSimply the best around!!
I had a great experience with DQ Electrical Pty Ltd from initial contact to installation!All of their workers were very professional and kept me well informed of what they were doing and when. I would highly recommend DQ Electrical Pty Ltd. The electricians Joshua Rav, Michael & Cooper were very knowledgeable and workmanship was excellent!
I could not recommend a better company for outstanding customer service and overall communication.
Thank you once again DQ Electrical!! Show additional information
Great team, high quality work!
Very happy with the service from DQ, the install team were fantastic, on time and knew there stuff. High quality products for a good price. Highly recommended! Show additional informationDown to Earth
We got five quotes for our solar system. We didn’t know all that much about solar beforehand and it was hard to understand the finer detail and to compare all of the different panels and inverters that we were quoted on by different companies.Matt from DQ was efficient in providing written quotes for four different solar systems that could suit our needs. He took the time to explain things to us and we felt he was approachable, down to earth and honest which we couldn’t have said about some of the other retailers we dealt with during the shopping around phase.
Once we settled on our chosen system (LG panels and Fronius inverter), we negotiated an agreed installation date and we found communication from DQs office to be outstanding. We ended up getting an earlier installation date and our system is now operational before it was even due to be installed.
One of the reasons we liked what DQ we’re offering more than some other retailers was that DQ have their own electricians that install their systems - they aren’t contractors. Installation day went very smoothly and we are very happy with the design and look of the system. We asked for the inverter to be installed in a specific position and this was no trouble for them.
Overall, we really appreciated the efficient service and communication from all who we dealt with at DQ. We would have no hesitation in recommending this company to others who are wanting to deal with company who communicate effectively, have quality products installed in a timely manner and who don’t have the time or inclination to be pushed around and manipulated by sales-driven retailers! Show additional information
Great quality installer!
DQ Electrical were fantastic right through from the quoting to the install. Don was only too happy to answer any and every question that I had and while other installers were trying to push me to upgrade to a larger system, Don explained to me why it wouldn't be worth it for me, which is one of the reason why I decided to go with DQ.They use quality components, are competetively priced and explained everything to me every step of the way on the day of install. Have had follow up calls afterwards to make sure I am happy with everything and I have no doubt that if there are issues they will be quick to help.
Happy to support a local SA Business and would reccomened DQ Electrical to anyone wondering about solar. Show additional information
Service you would recommend to your mother!
Everyone who I dealt with from DQ Electrical throughout the solar experience was friendly and professional; from the initial phone call, to the installation inspection, and resulting installation. They listened to what I wanted from my system and tailor designed what I required.The electricians that attended on the day gave confidence that spending the extra few dollars was worth the service as they walked through the installation and ensured everything was setup to my satisfaction prior to leaving. The electricians were highly courteous and professional in their approach to the work, not once did they swear (even when trying to locate some difficult wiring) and always asked prior to entering the house, could not speak highly enough of them!
The follow up support is where the true test begins but I have no doubt that it will be faultless as I received a phone call after the installation from the head office to ensure everything was installed to top standards. They also supplied multiple contact points if I have any issues,questions so I know that there will be someone who can assist, without delay.
All in all, I am very happy with my decision and it was a stress free experience dealing with DQ Electrical, from beginning to end. Show additional information
Great Company to deal with.
The sales/quoting process was exceptional. We were upgrading & replacing an old system. There was no sales pitch, everything was explained in great detail (with visiual aids on screen) & what savings we could expect to get from the different size systems. There was no pressure to make a decision then & there.We walked away knowing & understanding a whole lot more about solar systems other than just geting a cheaper electricity bill. We returned a couple for days later & placed our order.The installation team arrived on time & were very polite & friendly. Before they left, I particulary liked that they called us out & showed us on an ipad how to interperate the information being sent to our computer from the Smart Meter to enable us to further maximise our savings by exporting more back to the grid. They left the site as they found it, with absolutley no mess for us to clean up.
I would have no hesitation in recomending DQ Electrical to anyone. A great Company to deal with in all aspects! Show additional information
Smooth Installation and Value for Money
Straightforward communication with the electrician to tailor a system to meet our needs and budget.Smooth installation process with good communication along the way as well as after-sales service. Show additional information
Fantastic installation and customer service
Easy to deal with and understand as new to solar and learning about it all can be overwhelming they make it easier to understand.Quoting and sales process was easy great customer service and following up the installation process was easy they turned up on time did what they needed to cleaned up after themselves.
Once installed they helped us hook up to the system and went through how to turn it off and on and what the different lights meant and if we had any questions just give them a call.
Very happy and satisfied with their level of customer service would highly recommend them and will definitely use them again when we build. Show additional information
lower power bills
DQ electrical were efficient at organizing all the paper work with approvals. The guys installing the system were professional and had the system installed within the day. Show additional informationProfessional Response
Sales process was very clear, responsive and professionalInstallation was seamless, efficient and friendly
Customer Service was excellent with information and follow ups throughout the process Show additional information
A wonderfully professional company
In short DQ Electrical and solar are excellent. They are to be highly commended for their outstanding customer service, expertise and professionalism at what they do.I ended up getting 10 quotes before i settled on DQ Electrical and solar and I certainly not disappointed. They were only too happy to answer all of my questions, e and the only company to invite me down to their showroom where they proceeded to explain the whole process in detail.
On day of installation, they were on time, very clean and tidy and their workmanship outstanding. Special commendation to Min the electrical supervisor and his team who did the job.
A shame you only allow 5 star ratings because the company deserves a 10. Thank you so very much! Show additional information
Excellent end-to-end experience
The quote we received was informative, offered different price options & gave us a graphic as to where on the roof the panels would be placed. It also detailed the savings to be made once the system was installed.The installation was trouble-free - the team were friendly, polite, tidy & punctual. Communication with the office was good & they helped organise the connection to the grid. Would happily recommend DQ Electrical in Adelaide. Show additional information
Professionals from start to finish.
First contact Ben gave me pros and cons and what system would help on my limited roof space.His knowledge was spot on while others were unsure. The installers Josh, Michael and Rev came on time and explained the process of what was going to be done. Was very grateful for the Professional, respectful and eye to detail approach.
Have already recommended them to friends. Even if you find cheaper make sure compare solar with solar, like for like with DQ you get value for money thankfully I got this decision right as its a huge investment. Show additional information
1st Class Service All The Way * * * * *
The installation was easy and completed in one day. The team was professional and courteous and cleaned up after themselves. They also explained how to use the newly installed system. I was very impressed with their professionalism. The customer service was also excellent and after sales follow up was appreciated to see if we were pleased with the system.Any questions I had were promptly and knowledgably answered.
A huge thank you to Josh R, Michael, Josh S & Jamie for taking pride in their workmanship and communicating great as a team.
I have no hesitation in recommending DQ Electrical and Solar to anyone who wants an honest and reliable installer with value for money and quality products.
A credit to the Solar Industry! Show additional information
Job well done
Don himself explained the Solar system in detail with aerial images of where the panels would be positioned on my roof, & the workings of the system.Ming (Electrician on installation day) & his team of installers were professional in all areas, clean, efficient, punctual.
Ming returned to assist with downloading the Tesla & Fronius App & explained the workings. Show additional information
Easy from A-Z
DQ Electrical team were very informative and helpful from start and easy to deal with. They were very polite, honest and punctual. Installation was smooth and explain well about the system after the installation. Highly recommended Show additional informationProfessional install
Simple and easy quote process. No hard sell and range of budget options provided.Installation was quick and professional. They clear talked me through what they would do and cleared any required changes in advance.
Customer service had been great. Organised the grid connection in advance of the install. Install timeline was made very clear. System was immediately generating on install day. Show additional information
Great installer
Our experience was great from the quote to time of install didnt have to wait long quote was easy to understand. The installers were very good arrived on time were very friendly, they explained how the system works and how to use it. Customer service was great very polite and friendly. Would highly recomend. Show additional information