DQ Electrical Pty Ltd Reviews
4.7
Leave a review Based on 95 reviews
- 5 star 48
- 4 star 47
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.53
- System Quality 4.76
- Customer Service 4.84
- Installation 4.87
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DQ Electrical Pty Ltd is a Solar Power Installation company based in Gepps Cross and serves SA. Here are their reviews as submitted by visitors to SolarQuotes
DQ Electrical Pty Ltd Solar Reviews
The salesman was very professional and helpful and the company was great to deal with. I would recommend them to anyone looking to purchase solar in Adelaide.
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I had 6 quotes and this was the only company to send out a person to view the house and recommend options based on my requirements.
The salesperson took their time to explain the best options based on our electricity use and provided us with a few systems to select from.
The company was professional and the staff courteous and knowledgeable.
I would strongly recommend this company to future solar customers. Show additional information
The salesperson took their time to explain the best options based on our electricity use and provided us with a few systems to select from.
The company was professional and the staff courteous and knowledgeable.
I would strongly recommend this company to future solar customers. Show additional information
Staff very friendly eager to assist with any questions installation staff very friendly and helpful cleaned up after work done everything was explained about our solar system, so impressed with their services have given our neighbours there number to get quotes.
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Very professional. High quality product and installation. Look no further!
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Very straight forward sales process and were lucky enough to get our system installed a head of time. The guys who installed the system were great and very hard workers. They were very well mannered and just got on with the job in incredible heat. Well done boys.
Also Dan - company owner and sales person is a fantastic in his no pushy sales approach just delivered the facts and figures. He's very easy to deal with and very prompt with his contact. Service was fantastic. Show additional information
Also Dan - company owner and sales person is a fantastic in his no pushy sales approach just delivered the facts and figures. He's very easy to deal with and very prompt with his contact. Service was fantastic. Show additional information
Very pleased to have chosen DQ Electrical for our solar panel system. Sales, Management, Admin & Installation staff have been very professional --- and the panels, inverter & components are top quality.
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From the beginning, Don (proprietor) gave me his best price first up, so bartering didn't come into it. I already did a lot of research and his company came in on top from reviews and liason with LG (the best panels available from my research). Other competitors who also quoted on the same products came in with prices 10% to 15% above DQ's, and became quite a nuisance when they tried to match or beat Don's quote during sales pitched follow up phone calls, which were duly dismissed.
Throughout the process, Don kept me well informed on the installation process, and we opted to add a battery just prior to installation. The installation took all day, with 4 installers on the roof, and the electrician co-ordinating everything. The battery installation took an extra day with commissioning of the system, leaving me with full confidence the job was not rushed to maximize profit. The system was very complex in its final configuration, and through his direct monitoring Don made sure any teething problems in the first 2 days were immediately attended to, so we can now rest assured the system is working at its 100% capacity.
The electricians Niko and Josh were very professional, helpful and courteous in explaining the system all the way through and post installation.
All in all, a great team who have my full confidence. Show additional information
Throughout the process, Don kept me well informed on the installation process, and we opted to add a battery just prior to installation. The installation took all day, with 4 installers on the roof, and the electrician co-ordinating everything. The battery installation took an extra day with commissioning of the system, leaving me with full confidence the job was not rushed to maximize profit. The system was very complex in its final configuration, and through his direct monitoring Don made sure any teething problems in the first 2 days were immediately attended to, so we can now rest assured the system is working at its 100% capacity.
The electricians Niko and Josh were very professional, helpful and courteous in explaining the system all the way through and post installation.
All in all, a great team who have my full confidence. Show additional information
My wife and I have been looking a solar systems for some time. In choosing our solar system we had around 5 quotes from local suppliers- both through solar quotes and our own market research.
Other companies confused me with a little to much technical jargon. Brian from DQ contacted me to arranging a mutually agreeable time to do an "on site" quote. He was prompt and gave a good amount of information and clarified technical specs in simple terms. He was extremely helpful with many of my questions in the lead up to and after receiving our decision to go through DQ (even when he was overseas!)
Lilia in the office was very helpful and prompt at scheduling and providing all the information needed for our meter exchange. DQ use their own employees as installers (which is great for ensuring good quality so I had to wait a couple of months for install, but all good Christmas was in that too. Confirmation was provided in the week prior to the install and all the installers arrived at their promised time.
Josh, Grant and Nick explained everything to me and clarified panel and inverter location prior to fitting them. They even removed an excess cable I had in the roof too! All fitted in a very neat and with very good tradesmanship. They every explained how to use the Fronius inverter app and cleaned up and swept all their rubbish. Don even popped out the next day to retune our aerial that was relocated at no additional change.
I am absolutely serious when I say that this is the best experience from start to finish I have had with any trades work done at my property over the years. Thank so much for everything! Will highly recommend you to anyone needing solar or electrical. Show additional information
Other companies confused me with a little to much technical jargon. Brian from DQ contacted me to arranging a mutually agreeable time to do an "on site" quote. He was prompt and gave a good amount of information and clarified technical specs in simple terms. He was extremely helpful with many of my questions in the lead up to and after receiving our decision to go through DQ (even when he was overseas!)
Lilia in the office was very helpful and prompt at scheduling and providing all the information needed for our meter exchange. DQ use their own employees as installers (which is great for ensuring good quality so I had to wait a couple of months for install, but all good Christmas was in that too. Confirmation was provided in the week prior to the install and all the installers arrived at their promised time.
Josh, Grant and Nick explained everything to me and clarified panel and inverter location prior to fitting them. They even removed an excess cable I had in the roof too! All fitted in a very neat and with very good tradesmanship. They every explained how to use the Fronius inverter app and cleaned up and swept all their rubbish. Don even popped out the next day to retune our aerial that was relocated at no additional change.
I am absolutely serious when I say that this is the best experience from start to finish I have had with any trades work done at my property over the years. Thank so much for everything! Will highly recommend you to anyone needing solar or electrical. Show additional information
Had my solar installation this Saturday gone and both installers Reg & Josh were very lovely young men, personable, non intrusive except when required for the installation and everything tidied up at end of day. Solar up and running immediately.
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Found the whole process from beginning to end very smooth. Sales person explained everything very well. What the installers arrived , they were all very professional and polite. I was confident of a good job!
Very happy with our choice!! Show additional information
Very happy with our choice!! Show additional information
Great service. The installers were fantastic. Would recommend. Thanks again.
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The service provided was excellent from the salesman, office and installers. DQ were recommended to us. Word of mouth is best advertising. They were all very courteous and reliable both very rare to find in today's business world. Highly recommend.
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DQ Electrical was the only company to come out and actually visit the site. In my case this was important as the installation was going on a 2 storey house on a sloping site and access to the roof by ladder was limited. Brian, the salesperson that visited was very knowledgeable and explained a range of systems that would be suitable for my needs. It was very comforting to know that DQ Electrical is a LG Solar Specialist and has all the credentials required to install a Solar System. Most important was that DQ Electrical are licensed electricians and in my case this was fortunate as there was a unusual problem with the 3-phase power supply at the property. On the day the lead installer, Nick consulted me on my options and once agreed the DQ Electrical team arranged to carry out repairs within a few days so that the Solar Array was commissioned ASAP. I now have a 9.3kw solar system and a safe 3-phase power supply to the property. Many thanks to the DQ Electrical Team including Brian, Nick, Ben and Don.
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The two young men who installed the system arrived on time and completed the install at the time they stated. They were both professional and very polite. We were given clear instructions on how to use the inverter app, and the shutdown procedures. They cleared up leaving nothing behind. A job well done.
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Not installed yet but have a fixed date for it (hence the average rating - the 'Not Applicable' option is not in the selectable options
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Not installed yet - FYI there is no not applicable option in the installation drop down!
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My overall experience with DQ was very pleasant, the workers were very nice and thorough with their explanations, the job was done in less than 6 hours which was amazing and the service overall was very professional. They did their job with absolute certainty and professionalism and explained everything about the product and how to use it. They even fixed some irrelavent problems in my home which had nothing to do with the Solar Panels installation absolutely free of charge. They were very respectful of my home, they always took their shoes of when entering which was very kind of them.
Overall, my experience with DQ was extremely pleasant. I would 100% recommend them to anyone. Show additional information
Overall, my experience with DQ was extremely pleasant. I would 100% recommend them to anyone. Show additional information
Outstanding service from the outset. Prompt, efficient and reliable from the office and administration to salesperson and then the installers. They went the extra mile to ensure that the system put in place would operate to its maximum, communication on installation day was excellent. Thoroughly recommended.
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We had solar installed by Don and his team from DQ Electrical. They completed the job and more. Don and his team not only installed the battery solar unit, they suggested the Solax power bank for better performance, checked all circuits in the house, replaced every breaker in the meter box and went over the monitoring process of the solar unit. Highly recommend the team at DQ Electrical.
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I found the salesperson to be very experienced and knowledgeable. He was honest about the company he works for and DQ Electrical was the only company I contacted that bothered to come and discuss the work with me. Others did contact me over the phone and send quotes etc, but the personal touch, quote and the fact they are a local company won them the job.
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Niko and the team are guns at what they do. Their professional and industrious manner is a credit to themselves and the company. Niko provided updates throughout the day and once installed explained everything I needed to know about the system. He also provided great advice on battery storage. I highly recommend DQ Electrical and shall be recommending them to all my friends and family.
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The quoting process was a little bit painful, I had to argue with the salesperson to get the kind of system I wanted. Once I had a quote I was happy with though, the service was excellent. There were no hidden surprises, missing features or things I had to pay extra for after the installation. They were responsive to my queries, and when there was an inverter problem on the day of installation (through no fault of theirs), they stayed late to try and fix it, then when the problem was understood and required another 2 hours work, came back first thing the next day and stayed until the system was running correctly, and provided excellent followup service chasing the inverter manufacturer about a required software change. Very happy to get the LG 330W panels on my house.
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Only company that sent a salesman to inspect site. Installation team worked hard, problems solved a couple of issues within minutes of getting to site and made a great job of the ipoaitionig and mounting of all equipment. They even impressed with cleaning up skills
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Prompt, friendly and professional. Gave me a lot of confidence in their capability and standards and that my interests were paramount. Installers especially capable and personal.
Thoroughly recommend. Show additional information
Thoroughly recommend. Show additional information
Really excited about this purchase. The rep came to our home and sat and explained the system and answered all of our concerns as we were not certain what we needed. They kept in close contact right through the 4 week waiting time and just today on the date agreed to we had the nicest couple of gentlemen come and install the system. Friendly, happy to show us the operation and explain all as to how it worked. The best customer service I have seen from tradesmen ever. This was 5 star service and treatment from this company from the first phone call to today and I highly recommend them to anyone unsure as we were. They have never bombarded us with daily or even weekly advertising and cheap offers and gave us a good well made and proven system with no hidden extras. Now to see how long it takes Origin to effect the meter, doubt that they are as efficient.
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Great customer service
Product installation as done with great detail and care.
Excellent job
Great value / quality for the money spent. After chasing up 8 quotes.
The team knew there stuff and were very helpful, even after the job was done.
Would recommend to others. Show additional information
Product installation as done with great detail and care.
Excellent job
Great value / quality for the money spent. After chasing up 8 quotes.
The team knew there stuff and were very helpful, even after the job was done.
Would recommend to others. Show additional information
Great Experience
Would not hesitate to recommend Don and his team all very professional. Show additional information
Would not hesitate to recommend Don and his team all very professional. Show additional information
A great company to deal with. The installers Reg and Josh did a fantastic job and left the site spotless. Reg spent time running through the system to ensure the monitoring was set up and working. I went with DQ Electrical as they are an electrical company and even though they did not have the cheapest system they offered a good quality system at a very reasonable price. I have been impressed with the performance output of the system in the initial few days after installation. I would thoroughly recommend DQ Electrical.
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I rarely say anything this good about a company, but they really were this good.
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Installed on time in difficult circumstances-power outage and unkind weather.
Friendly and efficient-cleaned up work area.
It is possible to get cheaper quotes for inferior materials and installation but I much prefer a reputable company who can give you confidence that the process will be worry free.I recommend this company.
Just need the smart meter installed by the electricity supplier which is taking longer than expected! Show additional information
Friendly and efficient-cleaned up work area.
It is possible to get cheaper quotes for inferior materials and installation but I much prefer a reputable company who can give you confidence that the process will be worry free.I recommend this company.
Just need the smart meter installed by the electricity supplier which is taking longer than expected! Show additional information
After my son used Don from DQ Electrical installed solar system for his new house. I just listened to the recommendation used Don to install solar system for my new house too. Highly recorded Don and his team. Keep up the great work! Thanks
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Don explained all information about solar panels and inverter and upgraded to better solar panels when it was out of stock. Installation was very professional and left all area clean.
Thank you so much for your great job.
I strongly recommend DQ Electrical. Show additional information
Thank you so much for your great job.
I strongly recommend DQ Electrical. Show additional information
Supplier provided informative technical recommendation and was happy to adjust quote and system until we found the perfect installation for my needs.
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Big thanks to both Don and his professional team of solar installers who today completed a 10kw 3 phase solar instal using LG neon panels on my 45 degree pitched roof that a rival solar company said could not be done!! Great to have such a professional team on the job. DQ solar use the best quality LG panels on the market which also carry the best and most comprehensive warranty currently available, which for my instal was a high priority. Looking forward to 25 years of cheap power and peace of mind. I highly recommed DQ solar if you are after a quality solar system installed by a professional team who take pride in their work. Great job by everyone at DQ solar
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From my first contact with D Q Electrical I was impressed, with their Professional and knowledge in the industry.
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers. Show additional information
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers. Show additional information
An absolute pleasure to deal with this company. From the start with Brian the salesman through to the ladies in the office and on to the 2 great guys Reg and Josh that did the installation also Don the owner, nothing but professionalism, helpfulness and time for their customer. Brian was full of information and answered all questions put to him and helped work out what I needed. Don upgraded to better panels at no extra charge when quoted panels were out of stock. Reg and Josh showed up on time and did an amazing job, completed install of 22 panel system on a 2 storey house and set up monitoring and handover in a little over half a day. Left the site spotless to boot, AMAZING ! Great local company that value their customers. Installers are all in house and there is an office I can go to where real people work and I can talk face to face, which gives me confidence that they will be around for a long time to come. Extremely happy that Solar Quotes put me onto this company because I would have never found them myself so THANK YOU Solar Quotes.
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer. Show additional information
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer. Show additional information
The service and installation has been professional and completed with the greatest of care. Nick and his team worked together in a most friendly and proficient way, highlighting the installation and procedure in a clear and understandable manner. All questions were answered and dealt with to our satisfaction. We feel comfortable in recommending DQ Electrical when considering solar installation.
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Fantastic service couldn't ask for better
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I had an initial problem with the installation date, but we are in a country area and after a little discussion the date they gave was the date they installed the system. The team where very professional and very informative. Happy to recommend them, as for the equipment it seems to be of good quality and is working well.
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