DQ Electrical Pty Ltd Reviews
4.8
Leave a review Based on 73 reviews
- 5 star 37
- 4 star 36
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.55
- System Quality 4.76
- Customer Service 4.86
- Installation 4.91
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DQ Electrical Pty Ltd is a Solar Power Installation company based in Gepps Cross and serves SA. Here are their reviews as submitted by visitors to SolarQuotes
DQ Electrical Pty Ltd Solar Reviews
We had solar installed by Don and his team from DQ Electrical. They completed the job and more. Don and his team not only installed the battery solar unit, they suggested the Solax power bank for better performance, checked all circuits in the house, replaced every breaker in the meter box and went over the monitoring process of the solar unit. Highly recommend the team at DQ Electrical.
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I found the salesperson to be very experienced and knowledgeable. He was honest about the company he works for and DQ Electrical was the only company I contacted that bothered to come and discuss the work with me. Others did contact me over the phone and send quotes etc, but the personal touch, quote and the fact they are a local company won them the job.
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Niko and the team are guns at what they do. Their professional and industrious manner is a credit to themselves and the company. Niko provided updates throughout the day and once installed explained everything I needed to know about the system. He also provided great advice on battery storage. I highly recommend DQ Electrical and shall be recommending them to all my friends and family.
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The quoting process was a little bit painful, I had to argue with the salesperson to get the kind of system I wanted. Once I had a quote I was happy with though, the service was excellent. There were no hidden surprises, missing features or things I had to pay extra for after the installation. They were responsive to my queries, and when there was an inverter problem on the day of installation (through no fault of theirs), they stayed late to try and fix it, then when the problem was understood and required another 2 hours work, came back first thing the next day and stayed until the system was running correctly, and provided excellent followup service chasing the inverter manufacturer about a required software change. Very happy to get the LG 330W panels on my house.
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Only company that sent a salesman to inspect site. Installation team worked hard, problems solved a couple of issues within minutes of getting to site and made a great job of the ipoaitionig and mounting of all equipment. They even impressed with cleaning up skills
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Prompt, friendly and professional. Gave me a lot of confidence in their capability and standards and that my interests were paramount. Installers especially capable and personal.
Thoroughly recommend. Show additional information
Thoroughly recommend. Show additional information
Really excited about this purchase. The rep came to our home and sat and explained the system and answered all of our concerns as we were not certain what we needed. They kept in close contact right through the 4 week waiting time and just today on the date agreed to we had the nicest couple of gentlemen come and install the system. Friendly, happy to show us the operation and explain all as to how it worked. The best customer service I have seen from tradesmen ever. This was 5 star service and treatment from this company from the first phone call to today and I highly recommend them to anyone unsure as we were. They have never bombarded us with daily or even weekly advertising and cheap offers and gave us a good well made and proven system with no hidden extras. Now to see how long it takes Origin to effect the meter, doubt that they are as efficient.
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Great customer service
Product installation as done with great detail and care.
Excellent job
Great value / quality for the money spent. After chasing up 8 quotes.
The team knew there stuff and were very helpful, even after the job was done.
Would recommend to others. Show additional information
Product installation as done with great detail and care.
Excellent job
Great value / quality for the money spent. After chasing up 8 quotes.
The team knew there stuff and were very helpful, even after the job was done.
Would recommend to others. Show additional information
Great Experience
Would not hesitate to recommend Don and his team all very professional. Show additional information
Would not hesitate to recommend Don and his team all very professional. Show additional information
A great company to deal with. The installers Reg and Josh did a fantastic job and left the site spotless. Reg spent time running through the system to ensure the monitoring was set up and working. I went with DQ Electrical as they are an electrical company and even though they did not have the cheapest system they offered a good quality system at a very reasonable price. I have been impressed with the performance output of the system in the initial few days after installation. I would thoroughly recommend DQ Electrical.
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I rarely say anything this good about a company, but they really were this good.
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Installed on time in difficult circumstances-power outage and unkind weather.
Friendly and efficient-cleaned up work area.
It is possible to get cheaper quotes for inferior materials and installation but I much prefer a reputable company who can give you confidence that the process will be worry free.I recommend this company.
Just need the smart meter installed by the electricity supplier which is taking longer than expected! Show additional information
Friendly and efficient-cleaned up work area.
It is possible to get cheaper quotes for inferior materials and installation but I much prefer a reputable company who can give you confidence that the process will be worry free.I recommend this company.
Just need the smart meter installed by the electricity supplier which is taking longer than expected! Show additional information
After my son used Don from DQ Electrical installed solar system for his new house. I just listened to the recommendation used Don to install solar system for my new house too. Highly recorded Don and his team. Keep up the great work! Thanks
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Don explained all information about solar panels and inverter and upgraded to better solar panels when it was out of stock. Installation was very professional and left all area clean.
Thank you so much for your great job.
I strongly recommend DQ Electrical. Show additional information
Thank you so much for your great job.
I strongly recommend DQ Electrical. Show additional information
Supplier provided informative technical recommendation and was happy to adjust quote and system until we found the perfect installation for my needs.
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Big thanks to both Don and his professional team of solar installers who today completed a 10kw 3 phase solar instal using LG neon panels on my 45 degree pitched roof that a rival solar company said could not be done!! Great to have such a professional team on the job. DQ solar use the best quality LG panels on the market which also carry the best and most comprehensive warranty currently available, which for my instal was a high priority. Looking forward to 25 years of cheap power and peace of mind. I highly recommed DQ solar if you are after a quality solar system installed by a professional team who take pride in their work. Great job by everyone at DQ solar
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From my first contact with D Q Electrical I was impressed, with their Professional and knowledge in the industry.
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers. Show additional information
To sit down and explain how a solar system works as well as the benifits.
The prompt service and the expertise show by the Sales Rep and the installers. Show additional information
An absolute pleasure to deal with this company. From the start with Brian the salesman through to the ladies in the office and on to the 2 great guys Reg and Josh that did the installation also Don the owner, nothing but professionalism, helpfulness and time for their customer. Brian was full of information and answered all questions put to him and helped work out what I needed. Don upgraded to better panels at no extra charge when quoted panels were out of stock. Reg and Josh showed up on time and did an amazing job, completed install of 22 panel system on a 2 storey house and set up monitoring and handover in a little over half a day. Left the site spotless to boot, AMAZING ! Great local company that value their customers. Installers are all in house and there is an office I can go to where real people work and I can talk face to face, which gives me confidence that they will be around for a long time to come. Extremely happy that Solar Quotes put me onto this company because I would have never found them myself so THANK YOU Solar Quotes.
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer. Show additional information
Also THANK YOU DQ Electrical. Do yourself a favour and talk to DQ Electrical before you decide on an installer. Show additional information
The service and installation has been professional and completed with the greatest of care. Nick and his team worked together in a most friendly and proficient way, highlighting the installation and procedure in a clear and understandable manner. All questions were answered and dealt with to our satisfaction. We feel comfortable in recommending DQ Electrical when considering solar installation.
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Fantastic service couldn't ask for better
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I had an initial problem with the installation date, but we are in a country area and after a little discussion the date they gave was the date they installed the system. The team where very professional and very informative. Happy to recommend them, as for the equipment it seems to be of good quality and is working well.
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Arrived on time, pleasant, efficient and knowledgeable workmen, nothing was too much trouble even though weather was not the best, listened to my requirements throughout, they really were the old fashioned service with a smile. A really big thank you to the whole team, I would strongly recommend this company from sales through to the final handover when they set up all of the computer and smart phone monitoring for me. Well done DQ !!
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Professional company easy to contact and deal with. South Australian company , installers had attention to detail and easy to approach . Took the time to setup app and explain how it all works . Very happy so far with the process , would recommend to others
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Don and his team are very professional throughout the installation and offered best deal to me which really appreciated. His electricians also did other electrical works for my new house. Already get Don to arrange new solar system for my parent new house. Highly recommended Don from DQ Electrical to my families and friends. Thank you again, Greg
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I had a wonderful experience with this supplier and the installer. Pleasant to deal with all around. Would recommend
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DQ were very professional from quote to install - Great feedback from their team to any questions.
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The installers from DQ were prompt, discussed the install with us and were thorough in their cleanup. They even followed up with SA Power for us which was appreciated and will come out again to fix a part of our switchboard that wasn't part of the install, but would benefit from repair.
A couple of great guys who obviously take pride in what they do which obviously says alot about the company. My wife and I have no hesitation in recommending DQ Solar and Electrical to anyone looking at a quality Solar install from a quality solar company. Show additional information
A couple of great guys who obviously take pride in what they do which obviously says alot about the company. My wife and I have no hesitation in recommending DQ Solar and Electrical to anyone looking at a quality Solar install from a quality solar company. Show additional information
Reg and the boys were great. Friendly, respectful, and even at the end of a long day Reg took substantial time out to explain the workings of the system. Very happy to endorse them.
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System recently installed and awaiting meter to be upgraded however I found Don and his team to be very professional and no oversell especially from their salesperson Barry
I had the DQ team do some additional electrical and data work and the above still held true
Definitely will go back to DQ for any new work required in the future Show additional information
I had the DQ team do some additional electrical and data work and the above still held true
Definitely will go back to DQ for any new work required in the future Show additional information
I haven't had my solar system installed yet, but dealing with Don from DQ Electrical has been really good so far. He is very informative and professional, I had a lot of questions and he answered all of them and never got tired of me asking them. He invited me to his workshop and showed me all the components that they will use during installation and I liked it a lot, because it is important to me to know what I will be getting. So I am looking forward towards the day when the system will be installed and I've got a feeling that I will be a very happy customer. And one more thing thank you Solar Quotes for putting me in touch with DQ Electrical and providing me with lots and lots of very useful information.
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DQ Electrical went above and beyond. They even managed to coordinate installation with our neighbor to help save costs (given our houses are 3 story). The team were amazing and we even had them replace all our lights to improve efficiency, as they specialise in both solar and general electrical. From the sales process to installation we can't fault them. Well done to the entire team! We will be recommending you ????
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The whole DQ Electrical Team are all very professional from the sales staff and administration through to the installers. We were kept informed of the process and progress all the time over the past six to seven months by the DQ Electrical Team, as we decided when we would go ahead with the most appropriate solar system for our requirements and when to install our system. Thank you. Rob & Michele
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Was taken through the workings of the unit in an easy to understand manner, Don and his his team of installers where professionals and the whole job looked great.
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I was very happy with the service from DQ electrical. They gave me quotes on different panels and inverter options. Before i made my final decision they showed me the LG panels in their warehouse and explained the benefits of them and the enphase mini inverters.
Our system is in and we are now still waiting for our new meter from Origin.
One of the other companies only did a quote by email and would not come out to have a look at out situation and discuss it. Not good customer service. They didn't quote exactly what i wanted. So because of "lack of service" i didn't even look at them as a contender.
Robin. Show additional information
Our system is in and we are now still waiting for our new meter from Origin.
One of the other companies only did a quote by email and would not come out to have a look at out situation and discuss it. Not good customer service. They didn't quote exactly what i wanted. So because of "lack of service" i didn't even look at them as a contender.
Robin. Show additional information
Don, Brian & the team had expert knowledge on Solar and Battery systems that enabled me to go ahead with confidence that I was getting a great system that would perform at a high level over the long term. The DQ Electrical team from Jayne in accounts to Reg doing the installation were fantastic with their friendliness and communication keeping me up to date throughout the entire process. They even sourced a green loan facility with a low interest rate. I would highly recommend DQ Electrical to anyone thinking about installing a solar system.
Cheers
Tim Show additional information
Cheers
Tim Show additional information
DQ electrical provided me a good solar system at a good price.
Service was great with ongoing communication and education re product as well as having good installers who take care. Thank you to the team at DQ electrical. Show additional information
Service was great with ongoing communication and education re product as well as having good installers who take care. Thank you to the team at DQ electrical. Show additional information
DQ Electrical provided us with nothing but outstanding professionalism, incredible products and work that everyone involved took a lot of pride in doing.
We shopped around and they could not be beaten on price.
We would recommend DQ Electrical for any Electrical needs and we will be using them again very soon to rewire our house and install further products. Show additional information
We shopped around and they could not be beaten on price.
We would recommend DQ Electrical for any Electrical needs and we will be using them again very soon to rewire our house and install further products. Show additional information
Jayne the Secretary and all the staff have been extremely helpful, very patient and polite. Giving me extra time for my administration needs
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