DQ Electrical Pty Ltd Reviews

Based on 145 ratings Aus Ranking

  • 5 star 82
  • 4 star 61
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.58
  • System Quality
    4.76
  • Customer Service
    4.83
  • Installation
    4.85

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About DQ Electrical Pty Ltd, Solar Installers

DQ Electrical Pty Ltd
Platinum Partner

At DQ Electrical, we specialise in renewable energy technologies. We work with home and business owners across Adelaide to tackle one of their biggest problems – a growing electricity bill and, instead, generating their own energy.

Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.

We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.

Organise a free measure and quote with us today. Determine whether solar power is for you.

Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.

The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.

Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.

We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.

DQ Electrical Pty Ltd Solar Reviews

Great Family Owned business

Right from the word go, the Salesperson, (Ben), was professional and forthright. The following day I had a Google Image of how my Panels would sit and the process was underway. I chose this company due to the fact that they are a SA Family owned business. On the day of Installation, the workers were prompt, clean and thorough. Nico (seemingly in charge) showed me right through the process of shutdowns etc and was excellent in setting up the App on my phone so that I could see my Solar in operation via my phone and/or computer. Show additional information

efficient

quoting was informative ,punctual ,friendly.installation efficient,friendly,punctual.customer service - fair. AGL retailer are the annoying hinderance. Show additional information
Thanks very much for the referrals, I was very pleased with the company that I chose. Show additional information
Shorter waiting period for installation. An initial problem seen 24 hours post installation and a call to me from installer and sorted same day. Show additional information

A job well done

Sales rep Barry was very generous with his time which allowed for full planning discussion on-site at my home, a necessary requirement of mine. The installers were polite, efficient and tidy in installing split panels, apparently superior panels to what had been quoted (I have some shading issues). The grid connection was managed soon after installation so I can monitor performance and several months later the owner of the company repeated the process after I changed internet service provider, a process too complicated for me. This was an extra bonus to a job well done. I am confident I have a quality system with excellent back-up support. Show additional information

Project delivered on time and on budget

Thanks to Don and the team at DQ Electrical our commercial solar installation was delivered on time and on budget. The sales representative (Brian) was very knowledgeable and willing to assist. The quality of DQ Electrical's work is very high and the installation is tidy. Would recommend. Show additional information
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Well thought out quality job overall

From the initial quote to final installation and follow up the experience was pleasurable
The installers were very careful to locate the roof panels and the wall units in the most efficient and inconspicuous locations on our new house which was important to us
The system appears to be working as expected we have not had Solar before so the monitoring is all very new to us but great to see the power we are producing rather than sucking from the grid
We would recommend DQ Electrical to anybody looking for a Solar system supplier and installer
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Top top installers very professional ask me all the questions prior to install. Place solar panels on my roof exactly where I would like them and very neat. Place the inverter in a very nice spot .

Quotation was done by Brian very professional knew what he was talking about and never ever pushed me and always gave me advice prior to purchasing and leaving a deposit.
All 3 installers were fantastic they askrd me all the questions prior to starting.
where I would like the panels how the inverter is going to be where the isolators are going to be how the conduits going to be exposed
as a builder myself they were very very good.
Even though they forgot a circuit breaker for my hot water system which is out of the context and a extra.
They still came out to my property which is in the country and completed the job with no effort. Payment was great no pressure thank you very much for your efforts.
Paul, Port Wakefield South Australia.
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Solar System at home

So smooth with DQ from the point of quote visit to installation.
Thorough professional organisation to do business with & will be recommending them to friends & family in future!
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Quality, knowledge, flexibility, Service

DQ quoted a competitive price for a quality install of top quality hardware on a two story house. They were willing to tailor the system to meet the layout of the roof and the needs of the customer - they didn't just want to install the gear they had already in stock, or install their standard system like some others who quoted. They knew their stuff and didn't spin any bulldust.

Install day they were punctual, took their time doing a good job and followed up after the install to make sure everything was setup right and all was going well. Took care of extra details like extending wireless internet access to the inverter and replacing the TV antenna that failed while being moved.

Even though it is winter, am already getting excellent power generation. Would recommend them to anyone for a quality system that will last for years. Would not recommend the guys who installed my neighbour's system in the same week.
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Great service and installation

I liked the fact that they came home to have a look and then explained everything to me. The system was tailored for my requirements. The installation process was done professionally and they came right on time. All the paperwork was taken care of by my company and my role in contacting the electricity company was clearly outlined. Show additional information
It is interesting to talk to different people about solar. The answers that one gets are even more interesting and differing. I think you should have a rating between 'good' and 'fantastic'. It is hard to rate something on your roof that you can barely see, but I believe our installers did a very good job, clean and tidy, on time, couldn't fault them . Show additional information

Very Professional

The sales process was very professional.

The installation went well. The installers were well mannered and left workplace in very tidy state.

The customer service was excellent and installer organised grid connection.
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DQ Electrical had a good range of options & the price was good. Biggest thing for us was that they weren't pushy about the sale & timeframe unlike one of the other quoters who got caught out in lies & the desperation for the sale was extremely off putting (Westside Energy). Thank you DQ Electrical for the fantastic system & service at a great price & thank you Solarquotes for helping to make this process a little easier :) Show additional information

Excellent experience.

From the first contact with DQ Electrical and Solar we were impressed. Barry was informative with easy to understand information about DQ Electrical products and prices. The cost of the system we chose, was fair and reasonable when compared to other quotes we had requested. We were kept informed when the system would be installed, the time frame being within our expectations. On installation day two young men Nic and Josh arrived on time. They were exceptional. The day was wet and windy, not ideal for installing a solar system, but they went about their job very professionally. They were very polite, friendly and tidy. Nic could not have been more helpful. He set up everything we needed to monitor the system, also made sure we understood the procedure for the grid connection. He was patient, understanding and just a very pleasant young man. I would certainly recommend DQ Electrical and Solar without hesitation. Show additional information
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Great people to deal with!

Excellent company to deal with in regards to the purchase of equipment through to installation highly recommend. Show additional information

Excellent

Very nice, very clean, very happy with the service from start to finish. Show additional information

Superb work from first contact to completion of our installation. Highly recommended.

Don and his team at DQ Electrical are exceptionally good at what they do.

Before quoting, Don came on site to make a detailed assessment, including giving much thought on how best to get PVs onto the roof of our 4-level apartment building without incurring the huge cost of a crane and street closure.

His thorough planning enabled him to give us a fixed price that met our expectations in terms of quality, performance and cost. His quote arrived promptly.

When we signed off on the project - upgrading our site from 5kW to 21kW - Don ordered a shipment of panels direct from the factory in Korea, ensuring that we install the newest and most powerful technology available for our application (52 x 405w LG panels, with 25-year performance, parts and labour warranty).

DQ Electrical gave us six weeks' notice of a firm appointment date for the start of our installation. A few days prior Don visited the site again with his foreman for a detailed walk-through of the project to ensure everything was in place for an efficient installation when his team of 4 installers commenced work the following week.

The team arrived on time on the appointment date and laboured solidly for four days on our complex and difficult job. It was a pleasure to have them on site; they were courteous, professional and hard-working. Their work is of a very high standard; all cabling is neat and unobtrusive so that the aesthetics of our building are preserved. The panels are placed to make very best use of our available roof-space.

They have connected our inverter to the internet via our building Wi-Fi for convenient remote monitoring. In the unlikely event of a system failure, they and we will receive an immediate alert so that it can be rectified promptly to minimise downtime on power generation.

Don's thorough preparation has meant that - despite the complexity of our project (5 strings connected to 3-phase power) and the height of our building - there were no hidden gotchas and no contract price variations.
It's been a rare pleasure to work with a contractor who is so skilled, thorough and personable. Highly recommended.
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Very easy process.

We found DQ Electric very helpful and easy to deal with, from Barry the Solar Adviser who came out and explained everything to us, to the office staff. We received emails informing us of the process involving installation, etc. The installers were professional, informative, worked tirelessly from the moment they arrived to the time they left, plus everything was left tidy after they left. Show additional information

Fantastic company to deal with

Process was easy from the very beginning and the staff were fantastic and easy to deal with.
We are happy with the work the gang did with installing our panels and they were friendly polite staff a true asset to dq electrical
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Great Installer from start to finish

From Quoting to Installation to final connection all went very good with D Q Electrical.
Would definitively recommend them to anyone looking for Solar
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Excellent install.

On time, very efficient, neat and tidy, took every package away, helped with app info owner came to ensure everything was as it should be. Could not be happier Show additional information

Battery installation

Sale was by phone they had the best price I could find, installation was done on the arranged day and was very professionally carried out. Customer service was good they kept me informed Show additional information
We are currently overseas, but the system is to be installed on May 22. We were also mutely delighted with all aspects. We were even more convinced when a friend in the know, who has been researching solar for years for the housing community he lives in, independently decided that DQ was the best company to work through for a major installation.
Thanks so much for the amazing service you provide, Finn and team at Solar Quotes.
Ivan Christian
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Great job!

Was very timely from initial quote to completed installation. Kept me informed throughout the whole process and installed the most cost effective system for our requirements.

Would certainly recommend DQ electrical to anyone that is looking to install solar.
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Perfect

My solar journey was a long one. I knew nothing about it and felt completely lost. I kept seeing things like "tier 1" and not really understanding any of it. Many quotes into the process I was being called (hassled) daily by people from overseas pretending to be an Adelaide based company. Then I came across DQ Electrical. Thank God. Brian explained everything to me so clearly I actually knew what I was buying. My house build was delayed massively but DQ kept checking in every month or so to see how it was going. When the day finally came they were booked in quickly and completed the job in a single day. They then took me through the whole system in person. And followed up with a courtesy call the next day. These guys are far and away the best part of my entire house build. Professional. Friendly. Knowledgeable. Prompt. Just bloody amazing. Show additional information

Great work

Great workmanship from the guys at DQ electrical. Competitive prices. Very professional and very helpful. Would highly recommend to anyone. Show additional information
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Brian came to our house extra to look what system is best for us((none of the other companis did this) Brians employees worked very hard until dark to set up the system on the installation day. Can recommend this company to 100%.Best service and best workmanship Show additional information
Sales Person i dealt with was beyond helpfull, Very informative and made everything easy for me to understand. Installation team that came to site to install were Very professional, Very courteous and well mannered, cleaned up ect. 100% will recommend company as a whole in future! Show additional information
I received 3 quotes from SolarQuotes, and decided on the people from DQ Electrical to install my system. The provided me with a top quality product at a most competitive price. Very happy with the whole process and after-sales experience from Don and the crew.
Highly recommended.
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I would highly recommend DQ Electrical for their competitive pricing, knowledgable sales rep and top service installation. Our system was installed two weeks after the quote was received. The installers were very efficient and polite, cleaning up as they worked. Excellent job. Show additional information
Very happy with the price, process and support from DQ electrical. The sales process was simple and clear and I could tell early on that I was going to get good communication and professional service if I went with DQ.

They did not dissapoint. The total price was similar to some bargain basement providers for the kit I was looking for but they were reliable and knew their trade. The process was easy and the quality of the installation was perfect. The installers were as knowlegable and professional as Don was from the beginning. Higly recommended.
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great guys to deal with the installers were a great bunch of guys Show additional information
Awesome experience, fantastic system and great customer service! Show additional information
I did research for Inverter & panels, read solar reviews to choose installer and received more than 5 quotes from different installers. I selected DQ Electrical because they were the best. I have existing 3kw system and added 5kw system with fronious inverter, JA panel & smart meter to control the export limit.
Brian was able to come to my property and gave us a very competitive price for our system.
Don was always available anytime to answer any technical questions I had.
Don and Brian provided very valuable information and advice.
DQ Installer team, led by Regi were punctual, efficient and polite. They finished in good time and left the place spotless. They also lent me their reciprocal saw to cut some tree branches.
I would highly recommend them to anyone considering to install solar system.
Thanks to Brian, Don, Lilia, Regi & team (DQ Electrical) for stress free experience.
Very Happy Customer?
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Particularly liked the frank open discussion about price/ quality at system purchase AND prompt and supportive post sales support. Show additional information
Best service and run through everything thoroughly No pushy sales tactics. Explained all aspects of our new solar system. Show additional information
Very very happy with the whole process with special mention to Andrew (Sales) and Reg and the installation team. Thank you for an easy experience. Show additional information
The young chaps were very quick and efficient , they explained everything to us about operating the system and left the house spotless.
Would definetly recommend this company.
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Great service highly recommend Show additional information
Brilliant sales person & excellent installers & installation Show additional information
Just put 5 and 6kw systems on rental property's
Recommended by a mate
Easy to deal with turned up on time sorted out a couple of things that were not right on our behalf
Very easy process from start to finish
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DQ also removed old panels for us. Charge was low which was great. Show additional information
Local supplier with local tradesmen excellent service good system with good warranties Show additional information
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