DQ Electrical Pty Ltd Reviews
4.8
Leave a review Based on 119 reviews Aus Ranking
- 5 star 67
- 4 star 51
- 3 star 1
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.58
- System Quality 4.77
- Customer Service 4.84
- Installation 4.88
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At DQ Electrical, we specialise in renewable energy technologies. We work with home and business owners across Adelaide to tackle one of their biggest problems – a growing electricity bill and, instead, generating their own energy.
Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.
We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.
Organise a free measure and quote with us today. Determine whether solar power is for you.
Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.
DQ Electrical Pty Ltd Solar Reviews
We are currently overseas, but the system is to be installed on May 22. We were also mutely delighted with all aspects. We were even more convinced when a friend in the know, who has been researching solar for years for the housing community he lives in, independently decided that DQ was the best company to work through for a major installation.
Thanks so much for the amazing service you provide, Finn and team at Solar Quotes.
Ivan Christian Show additional information
Thanks so much for the amazing service you provide, Finn and team at Solar Quotes.
Ivan Christian Show additional information
Great job!
Was very timely from initial quote to completed installation. Kept me informed throughout the whole process and installed the most cost effective system for our requirements.Would certainly recommend DQ electrical to anyone that is looking to install solar. Show additional information
Perfect
My solar journey was a long one. I knew nothing about it and felt completely lost. I kept seeing things like "tier 1" and not really understanding any of it. Many quotes into the process I was being called (hassled) daily by people from overseas pretending to be an Adelaide based company. Then I came across DQ Electrical. Thank God. Brian explained everything to me so clearly I actually knew what I was buying. My house build was delayed massively but DQ kept checking in every month or so to see how it was going. When the day finally came they were booked in quickly and completed the job in a single day. They then took me through the whole system in person. And followed up with a courtesy call the next day. These guys are far and away the best part of my entire house build. Professional. Friendly. Knowledgeable. Prompt. Just bloody amazing. Show additional informationGreat work
Great workmanship from the guys at DQ electrical. Competitive prices. Very professional and very helpful. Would highly recommend to anyone. Show additional information
Brian came to our house extra to look what system is best for us((none of the other companis did this) Brians employees worked very hard until dark to set up the system on the installation day. Can recommend this company to 100%.Best service and best workmanship
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Sales Person i dealt with was beyond helpfull, Very informative and made everything easy for me to understand. Installation team that came to site to install were Very professional, Very courteous and well mannered, cleaned up ect. 100% will recommend company as a whole in future!
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I received 3 quotes from SolarQuotes, and decided on the people from DQ Electrical to install my system. The provided me with a top quality product at a most competitive price. Very happy with the whole process and after-sales experience from Don and the crew.
Highly recommended. Show additional information
Highly recommended. Show additional information
I would highly recommend DQ Electrical for their competitive pricing, knowledgable sales rep and top service installation. Our system was installed two weeks after the quote was received. The installers were very efficient and polite, cleaning up as they worked. Excellent job.
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Very happy with the price, process and support from DQ electrical. The sales process was simple and clear and I could tell early on that I was going to get good communication and professional service if I went with DQ.
They did not dissapoint. The total price was similar to some bargain basement providers for the kit I was looking for but they were reliable and knew their trade. The process was easy and the quality of the installation was perfect. The installers were as knowlegable and professional as Don was from the beginning. Higly recommended. Show additional information
They did not dissapoint. The total price was similar to some bargain basement providers for the kit I was looking for but they were reliable and knew their trade. The process was easy and the quality of the installation was perfect. The installers were as knowlegable and professional as Don was from the beginning. Higly recommended. Show additional information
great guys to deal with the installers were a great bunch of guys
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Awesome experience, fantastic system and great customer service!
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I did research for Inverter & panels, read solar reviews to choose installer and received more than 5 quotes from different installers. I selected DQ Electrical because they were the best. I have existing 3kw system and added 5kw system with fronious inverter, JA panel & smart meter to control the export limit.
Brian was able to come to my property and gave us a very competitive price for our system.
Don was always available anytime to answer any technical questions I had.
Don and Brian provided very valuable information and advice.
DQ Installer team, led by Regi were punctual, efficient and polite. They finished in good time and left the place spotless. They also lent me their reciprocal saw to cut some tree branches.
I would highly recommend them to anyone considering to install solar system.
Thanks to Brian, Don, Lilia, Regi & team (DQ Electrical) for stress free experience.
Very Happy Customer? Show additional information
Brian was able to come to my property and gave us a very competitive price for our system.
Don was always available anytime to answer any technical questions I had.
Don and Brian provided very valuable information and advice.
DQ Installer team, led by Regi were punctual, efficient and polite. They finished in good time and left the place spotless. They also lent me their reciprocal saw to cut some tree branches.
I would highly recommend them to anyone considering to install solar system.
Thanks to Brian, Don, Lilia, Regi & team (DQ Electrical) for stress free experience.
Very Happy Customer? Show additional information
Particularly liked the frank open discussion about price/ quality at system purchase AND prompt and supportive post sales support.
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Best service and run through everything thoroughly No pushy sales tactics. Explained all aspects of our new solar system.
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Very very happy with the whole process with special mention to Andrew (Sales) and Reg and the installation team. Thank you for an easy experience.
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The young chaps were very quick and efficient , they explained everything to us about operating the system and left the house spotless.
Would definetly recommend this company. Show additional information
Would definetly recommend this company. Show additional information
Great service highly recommend
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Brilliant sales person & excellent installers & installation
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Just put 5 and 6kw systems on rental property's
Recommended by a mate
Easy to deal with turned up on time sorted out a couple of things that were not right on our behalf
Very easy process from start to finish Show additional information
Recommended by a mate
Easy to deal with turned up on time sorted out a couple of things that were not right on our behalf
Very easy process from start to finish Show additional information
DQ also removed old panels for us. Charge was low which was great.
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Local supplier with local tradesmen excellent service good system with good warranties
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We decided to go with DQ Electrical as Donato Quattrocchi not only was a licensed electrician he also owned the company. He was a real gentleman and not a pushy salesman working on commission and seemed very down to earth and genuine. He knew what he was talking about and left us to make the decision without any pressure.
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Professional and exceptional job!
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The salesman was very professional and helpful and the company was great to deal with. I would recommend them to anyone looking to purchase solar in Adelaide.
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I had 6 quotes and this was the only company to send out a person to view the house and recommend options based on my requirements.
The salesperson took their time to explain the best options based on our electricity use and provided us with a few systems to select from.
The company was professional and the staff courteous and knowledgeable.
I would strongly recommend this company to future solar customers. Show additional information
The salesperson took their time to explain the best options based on our electricity use and provided us with a few systems to select from.
The company was professional and the staff courteous and knowledgeable.
I would strongly recommend this company to future solar customers. Show additional information
Staff very friendly eager to assist with any questions installation staff very friendly and helpful cleaned up after work done everything was explained about our solar system, so impressed with their services have given our neighbours there number to get quotes.
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Very professional. High quality product and installation. Look no further!
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Very straight forward sales process and were lucky enough to get our system installed a head of time. The guys who installed the system were great and very hard workers. They were very well mannered and just got on with the job in incredible heat. Well done boys.
Also Dan - company owner and sales person is a fantastic in his no pushy sales approach just delivered the facts and figures. He's very easy to deal with and very prompt with his contact. Service was fantastic. Show additional information
Also Dan - company owner and sales person is a fantastic in his no pushy sales approach just delivered the facts and figures. He's very easy to deal with and very prompt with his contact. Service was fantastic. Show additional information
Very pleased to have chosen DQ Electrical for our solar panel system. Sales, Management, Admin & Installation staff have been very professional --- and the panels, inverter & components are top quality.
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From the beginning, Don (proprietor) gave me his best price first up, so bartering didn't come into it. I already did a lot of research and his company came in on top from reviews and liason with LG (the best panels available from my research). Other competitors who also quoted on the same products came in with prices 10% to 15% above DQ's, and became quite a nuisance when they tried to match or beat Don's quote during sales pitched follow up phone calls, which were duly dismissed.
Throughout the process, Don kept me well informed on the installation process, and we opted to add a battery just prior to installation. The installation took all day, with 4 installers on the roof, and the electrician co-ordinating everything. The battery installation took an extra day with commissioning of the system, leaving me with full confidence the job was not rushed to maximize profit. The system was very complex in its final configuration, and through his direct monitoring Don made sure any teething problems in the first 2 days were immediately attended to, so we can now rest assured the system is working at its 100% capacity.
The electricians Niko and Josh were very professional, helpful and courteous in explaining the system all the way through and post installation.
All in all, a great team who have my full confidence. Show additional information
Throughout the process, Don kept me well informed on the installation process, and we opted to add a battery just prior to installation. The installation took all day, with 4 installers on the roof, and the electrician co-ordinating everything. The battery installation took an extra day with commissioning of the system, leaving me with full confidence the job was not rushed to maximize profit. The system was very complex in its final configuration, and through his direct monitoring Don made sure any teething problems in the first 2 days were immediately attended to, so we can now rest assured the system is working at its 100% capacity.
The electricians Niko and Josh were very professional, helpful and courteous in explaining the system all the way through and post installation.
All in all, a great team who have my full confidence. Show additional information
My wife and I have been looking a solar systems for some time. In choosing our solar system we had around 5 quotes from local suppliers- both through solar quotes and our own market research.
Other companies confused me with a little to much technical jargon. Brian from DQ contacted me to arranging a mutually agreeable time to do an "on site" quote. He was prompt and gave a good amount of information and clarified technical specs in simple terms. He was extremely helpful with many of my questions in the lead up to and after receiving our decision to go through DQ (even when he was overseas!)
Lilia in the office was very helpful and prompt at scheduling and providing all the information needed for our meter exchange. DQ use their own employees as installers (which is great for ensuring good quality so I had to wait a couple of months for install, but all good Christmas was in that too. Confirmation was provided in the week prior to the install and all the installers arrived at their promised time.
Josh, Grant and Nick explained everything to me and clarified panel and inverter location prior to fitting them. They even removed an excess cable I had in the roof too! All fitted in a very neat and with very good tradesmanship. They every explained how to use the Fronius inverter app and cleaned up and swept all their rubbish. Don even popped out the next day to retune our aerial that was relocated at no additional change.
I am absolutely serious when I say that this is the best experience from start to finish I have had with any trades work done at my property over the years. Thank so much for everything! Will highly recommend you to anyone needing solar or electrical. Show additional information
Other companies confused me with a little to much technical jargon. Brian from DQ contacted me to arranging a mutually agreeable time to do an "on site" quote. He was prompt and gave a good amount of information and clarified technical specs in simple terms. He was extremely helpful with many of my questions in the lead up to and after receiving our decision to go through DQ (even when he was overseas!)
Lilia in the office was very helpful and prompt at scheduling and providing all the information needed for our meter exchange. DQ use their own employees as installers (which is great for ensuring good quality so I had to wait a couple of months for install, but all good Christmas was in that too. Confirmation was provided in the week prior to the install and all the installers arrived at their promised time.
Josh, Grant and Nick explained everything to me and clarified panel and inverter location prior to fitting them. They even removed an excess cable I had in the roof too! All fitted in a very neat and with very good tradesmanship. They every explained how to use the Fronius inverter app and cleaned up and swept all their rubbish. Don even popped out the next day to retune our aerial that was relocated at no additional change.
I am absolutely serious when I say that this is the best experience from start to finish I have had with any trades work done at my property over the years. Thank so much for everything! Will highly recommend you to anyone needing solar or electrical. Show additional information
Had my solar installation this Saturday gone and both installers Reg & Josh were very lovely young men, personable, non intrusive except when required for the installation and everything tidied up at end of day. Solar up and running immediately.
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Found the whole process from beginning to end very smooth. Sales person explained everything very well. What the installers arrived , they were all very professional and polite. I was confident of a good job!
Very happy with our choice!! Show additional information
Very happy with our choice!! Show additional information
Great service. The installers were fantastic. Would recommend. Thanks again.
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The service provided was excellent from the salesman, office and installers. DQ were recommended to us. Word of mouth is best advertising. They were all very courteous and reliable both very rare to find in today's business world. Highly recommend.
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DQ Electrical was the only company to come out and actually visit the site. In my case this was important as the installation was going on a 2 storey house on a sloping site and access to the roof by ladder was limited. Brian, the salesperson that visited was very knowledgeable and explained a range of systems that would be suitable for my needs. It was very comforting to know that DQ Electrical is a LG Solar Specialist and has all the credentials required to install a Solar System. Most important was that DQ Electrical are licensed electricians and in my case this was fortunate as there was a unusual problem with the 3-phase power supply at the property. On the day the lead installer, Nick consulted me on my options and once agreed the DQ Electrical team arranged to carry out repairs within a few days so that the Solar Array was commissioned ASAP. I now have a 9.3kw solar system and a safe 3-phase power supply to the property. Many thanks to the DQ Electrical Team including Brian, Nick, Ben and Don.
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The two young men who installed the system arrived on time and completed the install at the time they stated. They were both professional and very polite. We were given clear instructions on how to use the inverter app, and the shutdown procedures. They cleared up leaving nothing behind. A job well done.
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Not installed yet but have a fixed date for it (hence the average rating - the 'Not Applicable' option is not in the selectable options
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Not installed yet - FYI there is no not applicable option in the installation drop down!
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My overall experience with DQ was very pleasant, the workers were very nice and thorough with their explanations, the job was done in less than 6 hours which was amazing and the service overall was very professional. They did their job with absolute certainty and professionalism and explained everything about the product and how to use it. They even fixed some irrelavent problems in my home which had nothing to do with the Solar Panels installation absolutely free of charge. They were very respectful of my home, they always took their shoes of when entering which was very kind of them.
Overall, my experience with DQ was extremely pleasant. I would 100% recommend them to anyone. Show additional information
Overall, my experience with DQ was extremely pleasant. I would 100% recommend them to anyone. Show additional information
Outstanding service from the outset. Prompt, efficient and reliable from the office and administration to salesperson and then the installers. They went the extra mile to ensure that the system put in place would operate to its maximum, communication on installation day was excellent. Thoroughly recommended.
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We had solar installed by Don and his team from DQ Electrical. They completed the job and more. Don and his team not only installed the battery solar unit, they suggested the Solax power bank for better performance, checked all circuits in the house, replaced every breaker in the meter box and went over the monitoring process of the solar unit. Highly recommend the team at DQ Electrical.
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I found the salesperson to be very experienced and knowledgeable. He was honest about the company he works for and DQ Electrical was the only company I contacted that bothered to come and discuss the work with me. Others did contact me over the phone and send quotes etc, but the personal touch, quote and the fact they are a local company won them the job.
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