DQ Electrical Pty Ltd Reviews
4.8
Leave a review Based on 186 ratings Aus Ranking
- 5 star 113
- 4 star 71
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.63
- System Quality 4.78
- Customer Service 4.85
- Installation 4.88
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At DQ Electrical, we specialise in renewable energy technologies. We work with home and business owners across Adelaide to tackle one of their biggest problems – a growing electricity bill and, instead, generating their own energy.
Family owned and operated, DQ was founded by Don Quattrocchi in 2009. The business has grown from sole trader to a group of creative, professional electricians that homes and businesses can rely on.
We design, supply and install a complete custom photovoltaic (PV) system to your individual specifications. During the initial consultations, we’ll offer various system options and configurations, based on your property layout and needs. CEC accredited, our solar technicians are qualified to handle all capacities of the solar energy system work. See our solar power work in action.
Organise a free measure and quote with us today. Determine whether solar power is for you.
Adelaide-based DQ Electrical provides end-to-end residential, commercial and industrial support. Our team of highly-skilled electricians are committed to delivering efficient, low-cost solutions, tailored to your individual budget and requirements.
The DQ ethos is accompanied by long-lasting relationships, exceptional service standards, competitive prices. We work with home owners, businesses, builders and real estate agents.
Our people are passionate about the industry and believe that professionalism and dedication to providing excellent customer service are key to achieving ongoing success as a growing local business. Whether you need us to replace a faulty light fitting or power point, install a custom solar energy system or design the entire switchboard for your industrial space, hire our licensed electricians.
We’re available between 7.00am – 8.00pm Monday to Friday, and by appointment on the weekends. Let’s talk about your needs.
DQ Electrical Pty Ltd Solar Reviews
Fantastic installing team.
Good quoting and professional follow up. Installing team were fantastic, very polite, courteous and extremely efficient. Only mix up was about installing the smart metre. Show additional informationAwesome from end to end
I found the whole process with Brian from DQ Electrical ‘unsalesy’, genuine and very helpful. They also gave very good advice compared to other providers I spoke with (which was about 7!).There’s one thing being good at sales, but the installation was sincerely one of the most professional experiences. Nik was an absolute pleasure, respectful, organised and took his job and the process seriously with the entire installation team. He was such a nice guy too.
We installed the LG Neon 2 system as the product warranty was far superior (25 years product!) and I just couldn’t trust the other panel quality so decided it was worth the extra money so we have no worries for the next 25 years!
Thanks Brian and Nik and the team at DQ Electrical, I’ll be referring anyone without hesitation. Show additional information
Highly recomend
It was the sale pitch that was the most honest out of all the quotesThe installation went smoothly, the guys were great polite and instilled confidence.
It was a painless exercise from start to finish Show additional information
Great install & service
Sales & admin teams were very friendly and helpful. Ben was incredibly easy to deal with. Full of facts, and no pressue, helped me make a final decision on panel brand.Install teams showed up on time as expected, and completed all work cleanly, and to a very high standard. Made an extra effort to get cables installed neatly in the cavity behind a hebel wall, which wasn't easy. Very polite fellas, followed all their health & safety processes, no corners cut, and cleaned up after themselves. Took the time to ensure the inverter was fully online, accounts added, and go through the shutdown / startup process.
Extremely happy with the communication and customer service from the whole company. I was never left wondering about what was happening next. Follow ups always happened as promised. DQ used technology very effictevely also, which was a major benefit in my view. Online invoicing & forms made getting final documentation signed a breeze. Their test array of demo panels was an impressive show of commitement to proving the products they recommend and sell. Show additional information
Great customer service & great installation
DQ Electrical was very professional throughout the whole process.Brian & Don were fantastic to deal with & the installers (Reg & team) were superb.!!!!.
I would highly recommend DQ Electrical. Show additional information
Total fantastic experience
The sales and quoting was informative and very helpful.The installers were on time very polite and very friendly.
The customer service was exceptional.
Overall experience was great Show additional information
Smooth process start to finish
Kept in communication. Full admin and support team. Fully concealed cable work. Great job Show additional informationFantastic installer DQ Electrical
I knew DQ Electrical from one of my friends who got solar system installed by them. My house only have east and west facing roofs and no space on north, but the pool heating system occupies the west facing roof. Brian was very helpful and suggested a solution that splits the pool heating system onto both sides of the roof and installs solar panels on both sides at the same time. This is a wonderful solution and I managed to find another pool heating system technician to install the new pool solar heating system and have DQ Electrical to install solar panels afterwards. The installation was very professional and I am very happy with the solar output now. Actually I also found it's not that bad to install the solar panels on east and west facing roofs as it will start to generate power earlier than the panels on north facing roof. Show additional informationA Rare Breed
It is not often that you deal with a company that delivers on its promises, quotes on time, installs on time, does so neatly and collaboratively, does a proper handover after commissioning and then leaves the place cleaner than they found it. We cannot recommend this company highly enough. DQ is certainly the benchmark. Show additional informationProfessional job.
Simple and informative quoting and sales process.Team turned up on time, and despite the warm weather completed the job without fuss. Very neat and tidy job.
Ran me through the monitoring system and inverter shutdown procedure.
Extremely happy with all facets of the installation. Show additional information
Great service
DQ staff very courteous, friendly and explained everything in a clear concise manner Show additional informationGreat Service
We did a lot of research before deciding to install solar at our town house in Kent Town. It can be a confusing process and there are a lot of “pop up” companies, which are here today and gone tomorrow.Our first contact with DQ ELECTRICAL was by phone to Brian. Brian was a breath of fresh air, as he was both knowledgeable and personable. From accepting the quote to installation, the process was made simple with continual communication.
DQ ELECTRICAL installers are employed by the company and not sub contractors working for various other companies. The installers led by Reg went over and above to deliver a seamless experience.
It’s great to be supporting a Adelaide family owned business. A big thank you to Don, Brian, Reg, Damian, Michael, Josh and Joseph. Show additional information
Great service. Highly recommend.
Sales person was prompt and polite - able to negotiate a good price. Install team was on time, efficient, friendly and cleaned site after install. All communication with the office staff was pleasant and timely. Very happy with the end product. I Would highly recommend this company. Show additional informationDetailed quote, friendly service
Prompt reply, detailed quotes, mapped the shadows on our roof to determine best panel placement, quick installation by friendly electricians who also relocated our tv aerial for free. Show additional informationFantastic installer!
The whole process was a pleasure from the beginning to the end. The installation team arrived on time, done beautiful job installing the panels and inverter, cleaned up after the job was done. Very polite, helpful and knowledgeable. Well done DQ! Show additional informationgreat installation & system
The Clipsal team have been great to deal with from first contact till after installation. The system looks great and works fantastic. The installation team were polite punctual and very professional. I would highly recommended Clipsal Solar for there knowledgeable staff and professional service Show additional informationGreat Service. Excellent installation
The sales/quoting process was very informative and well explained. The installation went very smoothly considering a difficult installation on multi-story house involving the removal of existing redundant system. The installers were very polite and courteous and took the time to explain the agenda for the day at the beginning of the installation. The installation was very neat and all the redundant waste material was cleared from the site. The installer also connected the system to the home network so I am able to monitor the energy production throughout the day - which is very insightful in showing how well the system is currently operating. I'm very happy with the service and installation overall. Show additional informationTruly great experience, fantastic customer service
Ben from DQ was really good to work with, also after the sale was closed. The guys doing the installation were very well behaved, good community. We have rarely experienced such good interaction and service from any tradies, this was truly exceptional.To top it off, the price was competitive, probably second best from the field of quotes we requested. (Actually, we did the ROI calculations based on the system’s estimated production for our location and roof orientations etc. and our family’s estimated day/night consumption pattern, and our new electricity retailer’s tariffs, and DQ’s proposed system and price came out best.)
Highly recommended. Show additional information
I was pleased with my choice of solar installer following your provision of 3 installers in Adelaide. All gave me prompt responses and good prices, but DQ Electrical was not only the best price, but the most informative on how the system works and Don was able to answer the questions that I put to him about when the job could be done and what I could expect to save. He also showed me how to register to monitor the system and turning the Inverter on and off etc. I believe I made a very good choice of provider and would be happy to recommend the company to others.
Show additional information
Quality advice and service.
Very thorough and polite salesperson, who happily answered many questions before we decided, and who gave us different options. Considerations were discussed regarding our poor weather in winter being in Adelaide Hills. Looked carefully at our property in regard to positioning and shading, letting us know installer would possibly improve on placement, which they did. Installation was worked around roof repointing quite efficiently. Installation team was communicative, polite and efficient and discussed battery and two inverter location options. A very minor repair was required, which the owner personally and promptly communicated to us about. It was very quickly actioned and sorted. We have easily contacted staff who explained the monitoring system. The explanations and efficiency extended to the power network paperwork. We are now waiting on our power provider to upgrade to a smartmeter in the next few days. Show additional informationGreat company
Barry was very positive in helping us to determine the best solution for our requirements but never pushed us into making a quick decision. He explained the plusses and minuses of each option and gave potential financial outcomes for each one to help us determine what really suited us and our budget and not the sales person (not like other vendors !).Communication was very good and installation was on time and incident free with the crew being very professional and friendly, the site was left clean and tidy, they even helped remove birds who had been nesting in our roof. Show additional information
Solar Panel installation
Here is a summary of my experience :The installation team arrived on time
The Team Leader, Reg firstly introduced himself and the process to be followed
The team members were then progressively introduced to me
The installation seemed to run smoothly and efficiently
During the installation the Team Leader always had time to answer any questions and always handled my interruptions well
There was no mess left behind not like some tradesman I’ve used
The installation team all seemed to be “clean cut, approachable young men” something my generation always silently observes
The Team Leader ensured that before he left I was well updated on the next steps.
The whole process ran very well and I wouldn't hesitate recommending DQ Electrical to you Show additional information
Quick service
DQ quickly gave me a quote. I chose them as they are approved retailers and installers by the Clean Energy Council AND had the best price for an inverter replacement. Installer came the next day and was friendly and efficient and easily got the system up and running. I'd recommend DQ! Show additional informationDQ Electrical for Solar 5 Stars
Sales and quote process was relaxed and informative with multiple solutions to meet our requirements. The first of many things that set DQ Electrical apart from their competition was Barry asking 'what do you want from a solar system'. Our needs were assessed before solutions were provided giving us confidence we got a system that suited needs.Barry stripped away technical jargon and spoke in a way that was clear and relatable.
Installation day was no fuss and easy. Damien and his team were on time, courteous, clean, flexible and consultative. The location of the Inverter was discussed on the day, the panel layout was amended when the shade line on our roof was assessed.
At the end of installation Damien walked us through the operation of the Inverter, and ensured the Web Application was set up and working before he left.
Admin support from Lilia was excellent. She kept us informed of progress of the administration, installation etc. She made courtesy calls, not just emails, throughout the process. Show additional information
Great service
Super friendly and accommodating staff, extremely professional from start to finish Show additional informationSuperb team
Fantastic service, came out and sat down with us and went through the quote in detail. The installation was superb. The boys even replaced broken roof tiles while they were up there. All and all these guys are the best at what they do. Highly recommended. Show additional informationSimple Process
Sales and quoting process was very good, unfortunately one company dragged their feet for a week and a half before submitting their quote. Installed is booked in for 23/9, so am unable to comment yet, but will advise if not satisfactory. Customer service so far has been very good. Will advise on this also after installation if not happy. Show additional informationA very happy DQ Electrical solar panel customer.
The sales and quoting process was great and I am happy with the total price.Very pleased with the installation of the solar panels.Friendly and polite young men who explained the process clearly and worked really hard,were punctual and cleared up afterwards.The grid connection has been organised and ready to go once my energy supplier has connected the meter. I’ve even been shown photos of the panels and they look good. All in all very happy with DQ Electrical. Show additional informationOutstanding Performance
We are very happy with the service that we have received from DQ Electrical.Ben (sales) and Reg(installation) made the whole process smooth as per our requirements.
We highly recommend DQ Electrical for your Solar System. Show additional information
Fantastic Service, Very helpful and informative.
From start to finish i was kept informed of the processes, install time was understandable for the time of year coming into the warmer seasons. The install team was very good and helpful, they answered all my questions on the day with no fuss. Will recommend. Show additional informationExcellent sales team and installers
Salesperson was a good fit for us and price competitive. Installers were punctual, tidy, polite and well behaved. A rare combination among any trade of home improvement professionals. Show additional informationGreat service all the way through
Barry from DQ came out and recommended the system we have just had installed, he quantified our requirements clearly and concisely. We obtained 3 quotes, one from Origin and another from an other reparable SA solar company. Origin would only quote a system that insured that they would still be able to send as bill each quarter and the other provider went way out the other side of the ledger, with a system that was over-kill and more expensive. My wife and I found the sales process simple, pressure-free and friendly. Even the new meter installation order was placed prior to installation; full advantage of our new system two days after installation.The team that attended our home were excellent, very happy with the job and the extra service, getting the monitoring setup and tidying up, without being asked, the ground rod earth wire, all-in-all great service. Show additional information
Excellent
They are an established business and provide in house installers, no sub contractors. An important feature IMO. Their solar panels with a very good efficiency and the largest battery on the market, also both have the longest warranties along with service so I am very happy to go with them. Nothing is ever sure, of course. They also incorporated my older solar panels when the others wanted to charge me to remove them.• 1x LG Chem 13.1kWh Li-ion battery (RESU13)
• 1x GoodWe Battery charger (SBP Series GW5000S-BP)
• Black out protection (1x emergency battery backed-up power point)
• Installation
• Wi-Fi Monitoring Show additional information
Professional team
So professional and responsive to any queries before the buying and after the installation. Show additional informationFantastic installation
Very happy with my installation of solar panels and battery Show additional informationgreat service and value for money
on time, quick to respond and follow up, very informative sales person, felt we were being looked after. confident that company will give us post service if needed Show additional informationGreat, friendly and Qualified Installers
Great people to deal with. From taking the quote out to installation, everything was smooth and transparent. Got a call from the office to schedule installation date, I made a request for installation to happen earlier than proposed date and the Lady was more than happy to squeeze my installation. The Director of the Company personally rang myself to confirm the Solar installation and thanked me for the business. The installers came on time and were really friendly, they explained what they would be doing and asked where I would like the inverter to be placed. They confirmed the panel locations and happily honoured my request. They were really professional and efficient. I would highly recommend DQ Electricals for any Electricity and Solar work. Really happy Show additional informationAmazing installer with a great product.
Fantastic from the initial quote through to follow up call to ensure I was happy with the install and product. Extremely professional business with equally professional and experienced employees. Highly recommended. Looking forward to taking advantage of our new top quality system. Show additional informationFantastic Company
What a great company to deal with, from the moment Brian arrived to give as a quote and explained the different panels, the installers and electrician and last but not least the office staff, every one a pleasure to deal with!! Can’t recommend them highly enough, if the system would allow me to give them 10 stars, l would! Show additional informationGreat local installer from go to whoa
DQ Electrical were great throughout the whole process. Brian, the sales person, was knowledgeable and even responded to one of my emails during evening hours. Lilia, in the office, was polite and communicative in setting up appointments and advised me promptly when my electricity provider AGL wouldn't accept the SEG approval at first because of how my property address was set up in their system. On installation day it was unfortunately rainy on and off all day. The installers did their best to get as much done as possible but had to postpone installing half the panels because of the rain. For the second appointment, again it was unfortunately raining on and off by the time the installers arrived at my property because they had been delayed at the previous job. Third time lucky it was. Installation complete and how the inverter worked explained. All installers were very polite and answered any questions I had. Very happy I went with a local business who will be able to provide any after sales service as required. Confident in the job done and would recommend to others. Show additional informationTeflon experience
Punctuality and installation quality made it a teflon experience.Everything taken care of with minimum of fuss.
Very professional crew. Highly recommended. Show additional information
Great Family Owned business
Right from the word go, the Salesperson, (Ben), was professional and forthright. The following day I had a Google Image of how my Panels would sit and the process was underway. I chose this company due to the fact that they are a SA Family owned business. On the day of Installation, the workers were prompt, clean and thorough. Nico (seemingly in charge) showed me right through the process of shutdowns etc and was excellent in setting up the App on my phone so that I could see my Solar in operation via my phone and/or computer. Show additional informationefficient
quoting was informative ,punctual ,friendly.installation efficient,friendly,punctual.customer service - fair. AGL retailer are the annoying hinderance. Show additional information
Thanks very much for the referrals, I was very pleased with the company that I chose.
Show additional information
Shorter waiting period for installation. An initial problem seen 24 hours post installation and a call to me from installer and sorted same day.
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A job well done
Sales rep Barry was very generous with his time which allowed for full planning discussion on-site at my home, a necessary requirement of mine. The installers were polite, efficient and tidy in installing split panels, apparently superior panels to what had been quoted (I have some shading issues). The grid connection was managed soon after installation so I can monitor performance and several months later the owner of the company repeated the process after I changed internet service provider, a process too complicated for me. This was an extra bonus to a job well done. I am confident I have a quality system with excellent back-up support. Show additional informationProject delivered on time and on budget
Thanks to Don and the team at DQ Electrical our commercial solar installation was delivered on time and on budget. The sales representative (Brian) was very knowledgeable and willing to assist. The quality of DQ Electrical's work is very high and the installation is tidy. Would recommend. Show additional informationWell thought out quality job overall
From the initial quote to final installation and follow up the experience was pleasurableThe installers were very careful to locate the roof panels and the wall units in the most efficient and inconspicuous locations on our new house which was important to us
The system appears to be working as expected we have not had Solar before so the monitoring is all very new to us but great to see the power we are producing rather than sucking from the grid
We would recommend DQ Electrical to anybody looking for a Solar system supplier and installer Show additional information
