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Green Solar Energy Reviews

Based on 88 reviews

  • 5 star 26
  • 4 star 61
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.40
  • System Quality
    4.46
  • Customer Service
    4.65
  • Installation
    4.58

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About Green Solar Energy, Solar Installers

Green Solar Energy is Australian-owned and offers a variety of solutions to help customers lower their energy bills and consumption. It boasts an experienced team of technical experts who can deal with all the paperwork associated with buying solar panels to make the process as easy as possible.

Only the highest quality products are used by the company, which states that it does more than simply supply and install solar panels. Customers are asked to outline their requirements so the team at Green Solar Energy can come up with a solution for their needs.

People can also receive information on government rebates and incentives.

Green Solar Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Installation didn’t start until late in the afternoon and they worked late at night. And the system hasn’t been commissioned, Wi-Fi not set up. Installation in the roof a bit rough. Show additional information
Green Solar energy was fantastic from the first point of call. Ann was so helpful, knowledgeable and provided answers to my many questions. Ann was also open to taking my many calls which was great. she definitely knows the products and what to look for. The installation was fantastic, Ricky and Henry were on time, efficient and asked questions to make sure the installation was done right for our house. They did a great job and left the place as it was found. All in all a great experience with Green Solar energy! I just cant wait for the meter to be updated for some free electricity :) Show additional information
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excellent company especially installers, very happy with them Show additional information
Ann is very knowledgeable about the products and installation procedures. The installers were brilliant with attention to detail being first class. Will be recommending green Solar Energy to any one considering installing solar. Show additional information
Hi Finn really like your site and I referral so many of my friends to it. The company we went me - my friends and me - has been the cheapest by a fair bit and while I gave one of the others a really good chance showing them the quote no one else could match them. I hope they will be good when installed in late September, so happy to give you feedback when that happens. Show additional information
I researched solar equipment and companies and Green Solar Energy was at the top. They supplied the best equipment, the service was great, install happened when they said it would and after service has been great as well. I have no hesitation recommending Green Solar Energy to those looking for a system. Show additional information
I am a very satisfied customer. The installers did a great job. Show additional information
Very good helpful workers at installation time, very obliging and willing to please. Show additional information
System will be installed next week- 06/08/2018. Show additional information
They were able to install much more quickly than anticipated Show additional information
The solar system has been installed but i have no idea if it works yet as my retailer has not yet installed a suitable meter.
All round a decent experience. A quick, responsive company. I would use them again assuming the system works as expected.
Only complaints would be i had to investigate what else had to happen in order to have the system work. Rather than them giving me all the information and advice. Also cigarette butts and wire cuttings left on site after install. I was a little surprised when the installers showed up on site without a plan or map of how the panels were to be arranged/located. I had to show them.
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Good before and after sales support quick response with any enquiries I can't comment on system performance as I am waiting for my meter upgrade Show additional information
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Service was prompt, sales person thru to installers were very polite and installation was on time .easy people to work with. thanks. Show additional information
It was a great experience. Good price. Good service. Friendly and efficient staff. Show additional information
From the introduction , the installers where very polite , clean and efficient....... with a quick basic ran down they informed me of everything they where going to do without forgetting my thoughts..... hiding every bit of the cable and conduit in the most difficult circumstances... as i was concerned about the look to my property... they comply to my every wish.... i was very pleased and grateful that a friend recommended Green Solar Energy.... as alot of other friends i know where quite upset with the companies they chose...i seriously wouldnt get anyone else thanks Green solar for your outstanding work ???? Show additional information
Green solar contacted me the day after I requested quote.
Ann in sales sorted out my system requirements, answered any questions and configured a package to suit my situation.
My system was installed last Saturday.
Mahmoud and Henry did a great job under horrible windy conditions.
I found them both efficient and helpful.
Would recommend this company.
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Delivered much faster than anticipated Show additional information
The panels and inverter are installed but will not be operational for another 3 to 4 weeks. The installation was carried out in a timely manner and happened when they said it would. Paperwork and certificates have been provided. Show additional information
Quite easy to deal with as a company.
A little slow with giving a installation date as there was no customer service between the deposit given and the 8 weeks time frame for installation, had to call on the 8 week mark to get it sorted but once called, it was sorted quite quickly.
The installation was fantastic and was guys were very professional.
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Ann and Mahmoud from green solar were great to deal with. Ann explained the system in great detail and Mahmoud’s attention to detail with the Installtion was excellent. Overall a highly recommend green solar energy to anyone. Show additional information
Ann: The sales person was excellent and very helpful in my purchase of this system.
Mahmoud & Henry: The installers were very good and friendly (excellent tradesmen). (Supply them with a new Navman)
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None of the original quotes were exactly what I wanted but found Ann at GSE the most patient and helpful in arriving at the system configuration I felt was best for me. Her product knowledge is very good and (importantly) had some respect for the research I had done myself. Didn’t push, just gave me options and left me to decide. Very prompt in returning calls, emails, etc.
Installation yet to take place but if they turn up (as I expect they will) then it will have been only a two week wait, not bad for a regional location.
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Installation took place on 27/3/18.
Cannot assess Quality of System as need to wait 6 weeks for Energy Australia to replace existing Meter.
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I found Green Solar to be a very professional company with which to deal.
I will not hesitate to recommend the company to any interested people & look forward to contacting GreenSolar when batteries become more affordable.
I also very much appreciated the help & information given by SolarQuotes.

I would have preferred to say "five stars" for Installation & Customer Service, but I guess my age dislikes the use of words such as "fantastic".
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Great company to deal with, Ann is a great salesperson who knows the product well and kept me in the loop regarding installation. Green Solar Energy do the install themselves, a great crew who arrived as scheduled and worked through rain showers to complete on the same day. Highly recommended. Show additional information
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Very good customer service. Installation team was professional. The system has been running for 1 month and has met expectations. Show additional information
I obtained quotes from several suppliers and found Green Solar Energy to be the most helpful. Quotes and adjustments were provided very quickly and without fuss. I had to have my meter and electrical switchboard updated and moved, and other suppliers quotes $3k plus for the work, based on photos sent to them. Green Solar sent a level 2 electrician to inspect, at no cost, and he provided alternatives. In the end this could have been deal breaker at a cost of $3k or more, but the complete upgrade and relocation was done at approx 1/3 of the cost of other quotes. The system installed is high quality and producing very well. The installation was completed in one day with a minimum of disruption by courteous, skilled and hard working installers. The whole process from start to finish was very well handled. Show additional information
Professional, Punctual and courteous staff all the way, installing top range products and materials. Recommended. Show additional information
There was an issue with internet connectivity on the day of installation which was resolved the following day by the manager who made a special trip to sort it out - he also attended to a couple of other minor issues which was pleasing to see. The company respond well to queries and return calls when messages are left which demonstrates good client service. Show additional information
From start to finish across all areas from Customer Service to Installers it has been a pleasure dealing with Green Solar Energy. The professionalism and Product Knowledge really shines through. Very happy with the system and performance. Show additional information
Had a very good experience dealing with Ann, very responsive and nice to talk to. Very happy with the system that they have installed. Show additional information
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Excellent service and prompt reply by Ann to all emails/phone calls.
Wifi network strength at meter-box where my solar control system is now installed was not tested until late in afternoon on installation day. I had to buy a Wifi extender which I installed the following day. Hence, setting up the system for communication via Wifi had to be done over the phone two days later which was slightly time consuming to me.
Had to attend to some cleanup (plastic bags, cable ties, cable cutoffs etc) - not a lot but should have been done by the installers. Still, very nice guys and to my understanding conducting good installation work. I'm happy with my new system and consider the project so far being a success. I can certainly recommend Green Solar Energy.
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Our only problem we have is with the inverter which of course is WI-FI and to date we cannot get the supposed APP to function.
The supplier of the inverter, Fronius, are not easy to deal with.
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Ann was a pleasure to deal with, she made sure everything went well and even convinced our provider to let us have the 6kw as opposed to the 5kw (as apparently Endeavour Energy are capping to 5kw in our area). The installers were also on time, and kept me in the loop with everything that was happening while they were installing. They discussed which orientation was the best for my roof and also did their best to keep panels nicely structured even though there were obstacles (TV aerial cables and sky lights). So far the system has been running wonderfully. On the warmer, clear days my system has generated about 40kw, on the very overcast/rainy days though only about 3kw- which is to be expected anyway). im really looking forward to my next electricity bill!
Thank you Green Solar Energy for a great experience, highly recommend your services!
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Ann and the install guys are good, Ann is very good with product info, the install was fast, neat and works well, 2 issues were, first with the application with Endeavour Energy where the system I originally agreed to purchase was refused due to endeavour not allowing an install of more than 5kW, this should have been known before selling and getting my confidence in a product.
Second was receiving a call on the Friday before the Monday install from Ann stating my Satellite dish was in the way and would need to be removed, lucky I already thought of that.
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Ann, the answerer of all my phone calls, was excellent in communicating with me and answering my questions. She was polite and efficient at all times and, above all, patient with me. The three members of the installation team were efficient, professional, friendly, polite and courteous at all times. They communicated very well, updating me on progress and if there were any matters to be decided upon. They cleaned up after they completed the installation and left the premises in a very good condition. I would recommend Green Solar Energy to anyone. Show additional information
We were very happy with the service and follow through from the office staff and the installation team.
The installation guys couldn't finish on the allocated day because of rain but came back on a Sunday afternoon a few days later to finish off. Everyone was professional and thorough.
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The installation with stood the tornado we had in kurnell
Mine was the only solar panels still intact in the area after the tornado .
Extremely happy with the service the quality and the output of the system and the after service
A pleasure to deal with
Thank you
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Particularly appreciated willingness to work with me on technology and cost options to land an option that satisfied my preferences and budget. Would have rated installation higher except that debris left on roof, minor damage to flashing, and connection was initially set up incorrectly (though their remote monitoring picked this up and they resolved within three days of installation without me needing to prompt). Show additional information
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Professional team, nicest boys & value to money Show additional information